We recently purchased a 2021 new Yukon from this dealership. We had a really good experience and I highly recommend this dealer. While others are charging up to $10k mark up, we got a fair price and fast service. Our vehicle was delivered to us at home and the whole process was handled remotely. Excellent customer service. A+.

Have been coming here every since I purchased my vehicle in 2016 and have always been pleased with the service and my advisor Clay. The food was great as well. This time around, Im guessing because of COVID, I had to wait almost 5 hours for my car to be fixed!!!! Even with an appointment! I had no where to go because I took the day off to get this done. My advisor tried to offer me a rental car but what good would it have done to drive back home, I live by the airport...to only drive back to Buick, on Phillips highway in traffic to drive back home in traffic. So, I had to wait. And, there was no one serving any food like before. No water, no nothing except coffee. Car runs beautifully now but the wait was BRUTAL!!

My husband and I had a wonderful experience all three times we have been to this dealership! We have bought 3 cars total all from Madison Avery she was phenomenal she was very attentive and well educated. She was able to answer any questions we had and helped us get the best car for our growing family while also getting the best deal we could get. She truly is one of the best sales women at this dealership and they are lucky to have her.

Wonderful service. They kept in touch with me the whole process through and fixed over what was previously done and even let me know about issues that I had no idea about. They also did a great job with the follow up and answering any questions left that I had at the very end and even going and double checking to make sure that one of my initial concerns was okay. Very very happy with the result at the end!

I went out looking for a used car today. Normally it takes me weeks to find a car. Today experience was so awesome, I bought the first car that was shown to me. Tee A. was super patient. I told her what I wanted and what I didnt want for specific reasons. She went above and beyond to provide the BEST customer service I have every had when it comes to buying a car. There was no pressure to buy and that was one factor that I liked. She was so professional not your typical push car sales person. I would highly recommend her services if you are out looking for a new or used vehicle. This very well may be my last car purchase. If its not, I will definitely go back and hoping that Tee is still there. Bill was also just as patient and helpful with the financing as well. Stop in at Nimnicht GMC on Phillips, you wont be disappointed.

This is my second purchase from Nimnicht and this experience was as good as the last if not better. My salesman Ty Richmond is an absolute pleasure to work with, will recommend anyone I know to ask for him when shopping for a GMC. All of my experiences with Nimnicht GMC have been excellent from sales to service. I have used the service department since 2014 and have had excellent service from my service advisor Steve Elliot. Nimnicht GMC Buick is fortunate to have a great staff that makes the process of buying a new vehicle an easy experience. I am loving my 2021 Sierra SLT. Thank you Ty for finding my truck and thank you Steve for the future services to keep my truck in excellent condition.

Service department was great. Steve Elliot was very helpful and kept me updated as to the progress of my truck’s repairs. The virtual phone/appointment was awful, just wanted a person to talk to, as before. Extremely frustrating procedure. Kinks sure need to be ironed out.Follow up review: used the phone appointment for my recent oil change and a real person answered! Worked perfectly. Once again Steve was prompt, oil change and tire rotation and alignment went very smoothly. Flawless. Highly recommend.

Excellent service. I appreciate the shuttle dropping me off and picking me up at my house. My only criticism is the oil on my driveway (pavers) when I parked in my driveway after the oil change. Not any easy fix.

I bring my vehicle here for service when needed. I receive great, quick service consistently. Friendly staff, organized and on time!

Fast, courteous service. Was in and out quickly upon drop off. Courtesy shuttle and driver were awesome. Pickup was fast and, since it was my first service was paid by manufacturer. Cant beat that! Thank you!

First let me start off by saying I’m in sales and I am not an easy person to deal with when somebody’s trying to sell me something!! and I’ve had bad experiences at Coggin Toyota and Keith Pierson Toyota in the last few months trying to buy a new vehicle for myself and I was expecting to have a horrible experience again in another dealership but from the second I walked onto the lot I was approached by Jason Horowitz and I have to say he is the easiest person I’ve ever dealt with in any kind of sales, he made the process very easy to where I can understand and feel that I wasn’t being taken advantage of I recommend going to see Jason for any of your new car or truck purchases

Dmitri was awesome! I let him know that I wanted to custom build my 2021 GMC Sierra 1500 Denali, he got me started and in 6 weeks my truck was at the dealership. He kept me informed all the way and was super helpful with any questions I had. Dmitri is your guy at Nimnicht Buick GMC! Here is a picture of it!

Clay always works a miracle for me. Had a flat, got car towed to Nimnicht, he worked me in to get new tire. I had bought new tires from Nimnicht because he told me about your price match. Clay does a great job!! Friendly, courteous and gets it done for his clients!! Appreciate that very much!!!!!

I recently bought a new 2022 Buick Encore and I love it! Tee helped me every step of the way and was amazing. She was very knowledgeable and very personable. She explained every thing in detail to my full understanding as she know how I had a bad experience with the last dealership I dealt with. I had been to multiple dealerships before I came here and no one was able to help me with my situation. Tee made me no promises but she did everything she possibly could to make right what she did not even mess up. She went above and beyond and I am forever thankful. I will be coming to see her with any car needs from now on and sending everyone I know to see her as well.

This was such a pleasant experience! I walked out with a Dodge Challenger! Alex helped me with everything. He was the consummate professional! Gus was the manager and he was great! Mahdi helped with insurance and found us a great rate. Lloyd worked all the financing out so Kudos to him as well. Oh, and I cannot forget Peter who greeted us as we came in. I will definitely be doing business here again! I got my dream car and I cant say enough good things about the whole experience! Thank you all!

I came from NC to Fla to visit Family and I had my 1st Service visit today for my new vehicle. The service dept was already extremely busy when I pulled up at 7:15 am. but these guys acknowledged me with great customer service and got my car pulled in asap. I had 2 recalls to repair and an oil change and the ETA they gave me (because I had to get back to NC today) was very acceptable and they beat the time! Great Service. Great Employees and A Great Dealership to purchase from. Big Shout out to Manager Karine Griffin..Sales Jarin Cobb and Service Advisor David Bock!

So I kept putting off going to Nimnicht to get a car due to my credit issues. But when I tell you Cole honored his promise by getting me into a car. I am so happy and satisfied. Cole your the best and I really appreciate you and Nimnicht for giving me a chance to rebuild my credit. Thanks your the bestist….

Air bag recall for 2010 Tahoe. Replaced them without cracking the dash. They didnt require a waiver of liability like Gordon Chevrolet as well. Completed in around two hours and prompt with the notification. I strongly recommend for this recall or any other repairs.

I went in for warranty service and they were quick a d professional at all times . Now I know where to bring my truck for service thank you

The routine maintenance was done as requested. They also fixed a loose portion of a pad under right fender. My power steering fluid was low, so that was re-filled. All in all, I was satisfied with the work . The only thing I had to do was re-set the “change oil” light.Highly recommend Mario and his team!

Steve Elliot was great to work with. Will definitely be getting my service done here going forward.

Had an issue with the wrong transmission fluid being put in I guess before I bought it and I was having a shuddering effect in the engine. Took it into the shop and within a few hours they had it diagnosed and fixed at no charge! I would highly recommend recommend as it was a great experience. In the past Ive always been told sorry not covered under warranty by other dealers Not only was it covered it was fixed quicklyand runs very smooth now.

The service advisor Drew Scott was outstanding. He researched my issue and found it was under a special warranty and saved me a large amount of money for which I am enternally grateful. I would highly recommend this dealer and advisor for their expertise and desire to help the customer when possible

I was a walk in- looking for a specific color, interior and options in either an Acadia or Enclave. Very limited stock but they had what I wanted. Great sales experience with David D. Minimal haggling and entire process with financing “ out the door” was less than 3 hours. Very pleased and love the car.

Always very helpful and straightforward. Very responsive and accommodating. Clay Newton always gets back to me timely with answers to my questions. Highly recommend Nimnicht for all sales and service needs.

Jason, the salesman, was great. We connected instantly and he was able to provide the information we were looking for quickly. He took us on a test drive then gathered the pricing for the truck we were looking for. Unfortunately, a deal could not be made based on the national advertising. But Jason was great!

Mario is great to work with. He listens to my concerns and lets me know if theres service due on my truck that Ive overlooked. He doesnt try to add unnecessary work but always makes sure the services that I do need are done correctly and on time.

From My salesman Jay to our service representative Drew Scott everyone has been very outgoing and nice. It’s been great getting to finally see smiling faces again! Not only had it been almost two months since I have been there to purchase my vehicle, but my salesman made a point to come outside and talk with us to see how everything was going. Very wonderful group of people.

Tayo Richmond is the nicest most courteous sales rep I’ve ever dealt with. He sincerely cared about my needs. He’s a good good man. I recommend you ask for him.

Quick and easy approval! I love the communication! I look forward to driving off with my Mercedes!!! God bless Nimnicht Buick’s entire crew especially Jarin you rock! Y’all made this journey less stressful.

From the start of the deal to the finish,my sales representative James Jones answered any of the questions I had. There were no surprises when I reached the finance office either. This was not my first experience with Nimnicht GMC and possibly will not be the last. I had a great customer experience.Eric,

I recently purchased a preowned GMC Sierra here and love it! The process was so easy and Keith was a wonderful sales person. He answered all of my questions with ease and had me in and out of the dealership in no time. Truly the best truck buying experience I’ve ever had. Jonathon is an amazing sales manager, can’t say enough about his professionalism. Finance department was quick and efficient and let me know all of my options in regard to warranties available. I will be back to purchase again! Thank you everyone at Nimnicht for such an easy and enjoyable buying experience. I have already recommended this dealership to so many friends!

Ms. Tee was exceptionally brilliant in everything that she did. Ive never had a more wonderful car buy experience in my life. She was truly informative extra patient and extra kind. Im not sure whose idea it was to hire her but, they made a very good decision. I will recommend others to come out here for their next vehiclece and not only that, I will also recommend that they look for Ms.Tee. Thanks a million Ms. Tee!!!

BUYER BEWARE !!!! Didn’t stick with their word on purchase contract ! I was told sale was contingent with engine light getting fixed and when I went to pick the truck up when it was “ready” engine light was still on and I was informed that they weren’t going to replace the turbo but instead they could just keep clearing engine light that needed to be fixed.Also after sitting down with Barry in sales we agreed upon a number for the truck that was purchased, then when I got sent to financing for paperwork and dealt with Shannon I left there with an additional 2k added to my loan for stuff that he explained to me was “included” in the price. It was not included and when working to make it right they did the least they could to make it right. I now have to wait “8 weeks” or longer to get my money back hopefully. Very dissatisfied and will be letting everyone in the Black Creek area to steer far away from this dealership.

I had a oil MNhange and tire rotation done on my Blazer. Was ready to leave started driving away and my Blazer was making a funny sound. I stopped and got out and looked at the tires. The mechanic forgot to tighten down the right rear lug nuts! They apologized to me, thank goodness I didnt pull out on Phillips highway and get on the interstate because the entire wheel would have sheared completely off!!!!!!

Always great service when I take my vehicle here.

GREAT EXPERIENCE! Dmitri helped me find the perfect car to fit mine and my families lifestyle! the GMC Sierra is a perfect addition

Bought multiple vehicles here- always well cared for and fairly priced. Great attention to detail in sale or maintenance. Wonderful staff and experiences all around.

Very professional, friendly and efficient. Clay was first rate from start to finish. I will only use Nimnicht Buick GMC in the future based on my experience. Thank you.

Hands down the best car buying experience Ive ever had. All of the staff worked hard to get me the best deal possible and the exact payment I was looking for. Thank you Alex for working hard for us!

I would say that our buying experience got off on the right foot, then went south. But after coming back to speak to the financial person, Bill, after he took the time to sit down and talk to me, our experience was much better. The woman who did our insurance was amazing! They have a play area that my kids did enjoy. Im glad I came back to clear the air.

Drew is my Service Advisor and when I tell you this man is a real Multi-task Master Drew definitely holds that title. He’s very knowledgeable about everything when it comes to his profession, and he works expeditiously to get the job done quality work every time. Thank you so Drew and the rest of the Nimnicht Staff/Team.

Tee was professional and pleasant and listened to our auto needs. Would recommend her and Nimnicht to anyone. Enjoying our new car! Thanks again,Tee!!

The service department is AWESOME they treat you with respect,explains what they are doing and why,plus they get the job done in a reasonable amount of time. I know that its a team effort but my team leader is David Bock. Thanks again for everything.

My car was there for 2 days and we were without a car and now I’m having the same issue. It is very frustrating when my car was there for so long and misdiagnosed. I spent a lot of money and my back up camera is still not working. As a mom of 4 kids it is hard to go without a car. Given I’m still having the same issue it should be more of a priority to help

I flew down from Atlanta to purchase a vehicle from Barry with Koris assistance. I dont have enough room to type all the wonderful things i have to say about the folks at this dealer. Everyone was awesome and they had everything prepared for me. The process was quick and smooth, it was like doing a deal with a best friend! Thank you Kori and Barry yall are awesome!!!!

Jarin and his team went above and beyond. Hands down the best customer experience Ive ever had. Super happy with my purchase

Service excellent as always.Dave provides exceptional service.each time I visit No one but Dave and Nimnicht will service my car.

I was dealing with Drew. My truck was ready on Monday and I came to pick it up Tuesday morning. My truck would not start so they gave me a jump and told me it was the battery so I went to get a new battery and got stuck because it wasn’t the battery. So I immediately called customer service to let them know I need to bring the car back because something was wrong and instead of them telling me will bring it right back up so we can take a look at it to fix it they just told me oh you got a reschedule appointment. That was the first terrible customer service experience. The correct answer should have been, sorry for your inconvenience bring it right back and we’ll take a look at it. So instead I had to call a tow truck to bring me a jump to get started and then was told by Drew oh is more than likely the battery again so just switch the battery out and give me a call back. So I did that and it still wasn’t a battery and I called back to Drew and of course Drew did not return my call. So I finally figured out the issue was they didn’t put my ground wire back in the starter and I was able to finally get it started to bring it back to the dealership. So once I got to the dealership and spoke with Drew he basically implied I brought the car up there like that and it wasn’t a dealership fault and you all were the only one worked on the car. So after arguing with him for several minutes he wanted me to then again make another appointment or leave the car there and they’ll get to me at a later point in the day and I could just sit up there and wait on something that only took them five minutes to fix. The only good experience I had was the mechanic that worked on my car originally he fix the problem like I said in five minutes and he came and brought me my keys and he did apologyFor making a mistake in my inconvenience. I will give that mechanic a 10 out of 10 bedroom he would get a zero out of 10 for the whole experience and the customer service rep who is scheduled appointments at the beginning of the day she would also get a zero out of 10.

Everyone was great to work with, no pressure and everyone was very helpful. We live 2 hours away and would travel back to purchase a car from this dealership. The salesman Jay Davis was so helpful and kind. The finance person (Shannon Roy) was quick and knowledgeable and really helpful in getting us financed.

David is my rep and he is awesome. Makes my visits great. Hes very honest and cares about his customers. This is the best dealership I have ever been to.And the best service and prices anyone could offer.I will always keep coming back.

Very prompt welcoming. No waiting. Took my car right back. Made sure I knew Of the services being preformed and made changes to the services I did Not need. Very professional and on time!

Our salesman Jason was great. He showed empathy, concern for us and treated us with he utmost respect. I would highly recommend Jason. On the other hand, the management team lacked total respect. their were hidden fees, like saying maintenance fees and added wax fee every 6 months and the added costs were added to the finance charges. There were also a $750.00 charge added to our finance charge to help pay for the staff assistance. All of these fees were added to the total bill with out our knowledge. I tried to get these fees taken of but to no avail, except for a hassle regarding the added maintenance fee because I have my own mechanicIn addition the management team was rude, inconsiderate, showed a lack of concern for the customer, saying my wife do not tell the truth, lacked real knowledge to satisfy customer concerns, saying leave your SUV with out saying when it would be completed only said I do not know. A manager outside at the dealership interrupted me while I was talking to politely to the Salesman, Jason, never introducing himself, he was rude and disrespectful, never saying he would look into the matter personally. He showed no empathy or politeness. This surely raised my concern.Overall my rating is poor

Very professional and always courteous when I have my Yukon serviced! David Bock should be employee of the month every month!My experiences have been nothing but amazing since I purchased my 2015 GMC Yukon. Not kidding.

Nice facility with lounge and work space. Technician was thorough and I was in and out in a reasonable amount of time.

One of the best auto purchasing experiences. Their customer service team is impeccable.

Russ Aldridge is a gem ! He explained to me what to expect when I return my leased vehicle next month.

Has always been a great experience, Steve Elliott does a great job helping out with any concern I have.

I had an amazing experience at this dealership. No one likes being stuck without a way to go. That is exactly what my situation was and as always it was not at a convenient time. Steve went above and beyond to get me back on the road the next day. What an amazing team. They will not disappoint.

The best customer service by Tee she was great and explained every detail about the car,will do more business with them in the future and Thank you Tee for helping me find the right truck I love the truck very much and great people at nimnicht GMC Thanks.

Mario is the best Ive dealt with there he is very professional and always make the experience a pleasant experience for the customer. He also does whatever he can to help!

In short, Elbert Newton and Greg Dorr provided me with outstanding customer service Saturday afternoon on 8/7/21.I arrived for a 2:30 appointment for some previous work I had done on my brakes. Somewhere in the process, I obviously made a mistake because they did not show I had an appointment. Im sure I was aggressive but Elbert remained Calm and professional. My next obstacle; there was no tech available. I could feel drops of sweat forming on my forehead. Then I was made aware I may need t pay if the problem was unrelated, Everything was new, how could it be unrelated, I thought? I felt my anxiety growing even more. But, Elbert defected my tone by remaining calm and collective.My truck was taken back. I was sure I was going to be approached with a new set f problems and an extra bill. Instead, Greg Dorr, adjusted my brakes; gave me more pedal and returned my vehicle to me with no charge.Ill come back for all my service needs. Thanks

Love the Sales guys - especially Scott and Jason. We’ve bought a few vehicles from Nimnicht and have always been happy. This time was exceptional though because the new Yukon’s are hard to find especially when certain options are must on your list and there is a microchip shortage at the factory so production is delayed. Jason worked daily to find what I was looking for. He walked us through the lot every time a 4x4 Yukon came in. After a very long search we were going to build one but even that was delayed at GMC bc of the chip problem. Jason called on day and said “I think I have your Yukon.”It was exactly what we wanted - like a fluke that it just came off the truck! If he had missed it by just a few hours it would’ve gone to someone else! People are waiting for these new Yukon AT4s and Jason found mine. I will drive this suv forever - it has every option we wanted. Even the power console!!

Tee and Scott were courteous, professional and more importantly, got me the deal I was looking for on the car I wanted. Id highly recommend

I love my new buick encore! Dmitri helped me find the perfect car and helped me through the whole process!!

Jason Horowitz is a very professional sales representative. We are shopping and not sure of what we want. Jason was very helpful and took plenty of time to show us Nimnicht’s Buick & GMC inventory & options, Thank you, Jason

Steve and team do a great job!

Fast service. All problems were addressed and taken care of appropriately. I was happy with the service.

Very busy day. The main entrance was not maneuverable without assistance. Thats why its good to have sales people out there to help. Once inside, very nice.I wasnt able to run over the lot to try out all the different styles but since Hampton went out of his way bringing me many different cars to try out, it was easy for me to pick the one I wanted.

From the moment I asked my first question I got answers. Jarin was extremely helpful and willing to work with me. The staff went out of their way to make sure we were taken care of.This is my new favorite Dealer!

I came here unsure of what I wanted to buy and with the help of Su Johnson she made my visit worth the drive and trip here and with her knowledge of cars she helped me pick out what I wanted

David was helpful and attentive, he gave us a tour of the entire dealership answering all my wifes questions.

Alex was a nice guy - no high pressure which is what I like. But the managers were too busy to come over and meet me or discuss my deal.

The service advisors Clay and Dave are always easy to work with. Good people with great attitudes are hard to find.

I have been a longtime loyal Nimnicht Buick GMC customer. It all started with my experience with James Jones (Sales) and quickly followed by Mario (Service). Both gentlemen are grass-root people who listen to your needs and offer relevant advice. Ive never been pressure or offered anything that would not be aligned to my need. A business is only successful with great employees. You are blessed to have James and Mario as part of your Nimnicht family

I have had my cars serviced here many times and have always been satisfied with the pleasant service and professional employees. I will continue to use the dealership for all my service needs.

Well everything was going ok until my service advisor told me my car was ready and I paid and the cashier gave me the wrong keys, then proceeded to quickly void out my payment. Which takes several business days to get back. Then I went back to waiting area after 10 minutes I went to find the advisor he said “I told you your car was ready” to which I relied “Yes but they gave me the wrong keys and I paid someone else’s bill”. He started scrambling and found my keys which my car was ready and just sitting parked while I wasted my time sitting in the waiting area. Normally have a good experience but this experience was very frustrating! Still waiting on my refund!

Drew in service is amazing!! He is always very thorough when explaining the service my vehicle requires, and answers all of my questions or concerns.

I was looking for a new car and the salesperson Ashish was so knowledgeable and friendly and made the experience very comfortable for me. I was also impressed by the variety and the explanation on how each vehicle would serve my needs. I highly recommend!

I was blown away how they were able to complete services within a day PHENOMENAL! And the Yukon runs like a champ, during my separate visits to the dealership David Bock on the 2nd and 3rd visit and Mario Burgis for the 4th both were Awesome and Mario made sure I had my requests taken care of after services were done. Its always good to know your vehicle is in good hands. Ill definitely be back and well be on the look out if family friends have GMC vehicles to refer to the #1 GMC dealership in JAX ⭐⭐⭐⭐⭐

As usual we again had a good visit to this service center. Happy to recommend this shop and its staff

Definitely would choose Nimnicht Buick every time! If you want the best of the best car salesman just ask for Jay Davis! His goal is always to get you in the right vehicle! Thanks for helping me find my dream car!!!! Love it!

A fantastic organisation !!! Great cutomer support from beginning to end of the process. Steve kept me informed and go the extra mile at every stage. I would recommend this dealership unreservedly.

Over the years of car ownership, I have had issues with using Dealerships to service my cars. Not so at Nimnicht GMC. My Service Manager is Steve Elliott and I trust him and his recommendations. He never tries to sell me anything I do not need. He explains what he is talking about fully and then its my decision. Hes the BEST Service Manager I have ever had. The quality of work by the Techs is excellent and the prices are very competitive and reasonable. Also, I love my clean, washed car after the work is done!! Thanks Nimnicht GMC!

I had been delaying and putting off getting a new vehicle forever but when in FL, no A/C, and high miles on an older vehicle, sometimes it’s just time especially when putting money into age and the ripple effect just begins happening. Ole Blu served her purpose. I was a bit hesitant as I was unsure of what to choose from. Hampton sat down with me, very chill and relaxed, and helped find something within my budget, as well as worked with me on financing to see what I could afford exactly. I didn’t feel pressured either when it came to any decision making, Hampton definitely helped with that by reassuring pretty much everything from A-Z up until financing and then they took over. Financing was awesome as well. Thank you for helping find something within my budget and similar to my old vehicle, model wise. I will definitely be back. Hampton, keep doin’ what your doin’ 🤙🏻.

The man that attended to be prior to my advisor getting there was rude and condescending. I tried to explain to him an issue I thought the car was having based on a knocking sound I had been hearing for a couple weeks and he told me it was normal.. when I told him i didnt think so he gave me one of those looks with the raised eyebrows and said ok in a sarcastic condescending tone. Then Clay, my advisor, told me that if it wasnt making the sound at this time that itd be hard to diagnose and didnt recommend me paying to have it checked out if not currently doing it (which I appreciated and agreed) BUT then a few days later I get an email with a whole list of issues that said they were recommend for me to address but that I chose to postpone the service. At NO TIME did ANYONE ever tell me of possible ISSUES the vehicle was having .. they finished the recall work then told me I was free to go. I went to the cashier, she slid a couple papers in front of me to sign... one which was covered by the other with only the signature line showing... I asked her what all I was signing for and she had NO IDEA! She had to quickly look over the papers and told me it was just a list of the repairs done.And on top of all that... while I was sitting IN YOUR LOBBY having my service done, your dealership called me TWICE to schedule the service I was ALREADY HAVING DONE!! This dealership is rude, slow and disorganized.

My consultant, David was outstanding. David was prompt, professional and courteous. He informed me of the working needing to be completed, time associated to the work and completed everything within cost and time frame. I recommend Nimnicht Buick GMC Service to all my friends.

Id like to THANK Ms. Su she was SUCH a great HELP to me! I appreciate you taking the time out to assist me with everything! Ill be back when I come Texas

I had my car towed to GMC Jacksonville on Saturday 9/11/21 after business hours. I started calling Monday @7am to get my car scheduled for an appointment that day. They made my appointment for the following day as they were booked.. I called back 2hrs later and was told it’s in progress meaning they were looking at it.. l continued to call every 2 hrs for a status leaving messages for my service rep Steve … by 2pm I hadn’t received a response from him and requested to speak to someone who could provide an update. Steve called back and advised it was being looked at but they were unable to tell me what the issue was at that time and that he would have to call me.. not more than 5 minutes later I received a callback advising what the issue was and they couldn’t get the part until Tuesday… which was the day they had originally scheduled my car appointment for. This my first and last GMC vehicle…I purchased a 2019 GMC Terrain and the crankshaft had to be replaced and if that wasn’t enough the level of customer service that I expected this visit just wasn’t there

Dmitri helped me find the perfect GMC Sierra for my family! Great guy and made the whole car buying process easy.

Service advisor Steve Elliott is the best! Thanks again Steve!

Drew was great. Thanks for the Awesome service.

Didnt get exactly what I wanted but got a ggd deal on another car that Im satisfied with thank you guys plus being a first time buyer

Awesome people great place to take your business will always go back !

Great experience our salesperson was Mani he was very knowledgeable about his inventory and kept everything in the price range we were looking for. He made the whole process and smooth and convenient as possible. We definitely will be back in six months to get our 2nd car and will only be dealing with Mani.

The representative Mr EJ made it possible for me to drive out of the dealership with a dependable safe and beautiful car.His knowledge of the auto industry added to his ability to make this happen.

Nimnicht Buick GMC on Philips Hwy has been my go to dealership for years! All my service is done there and by the best advisor, Steve Elliott!

Clay Newton is a awesome guy and a great customer Service guy.

Clay was a great customer host in and out had a great time 👍

Fast routine first service with this car.. Since it was first.. it was free.. Been working with my service advisor for many years..