Great service, had a iPad with a broken screen. Fixed right the next day. It has warranty so basically I dont have to worry unless let my 9 year old use it for just a sec lol. Anyway fast responsive and cost efficient.Will use their services again

AMAZING!! David was EXTREMELY accommodating. He fixed the screen on my phone in less than an hour. He was efficient and very polite. I would highly recommend One Hour Device Repair to anyone who needs a quick electronic fix. Thanks again David.

Super helpful. Josh took the time to fix things right. I appreciated the friendly and fast service.

We just had our iPad screen replaced and it looks brand new! It was fast, easy and reasonable pricing! We definitely go back the next time one of our electronics needs repaired!! 5 out of 5!!

Saved me over $300 by being honest and telling that my suspected broken charging port was likely just dirty. I called asking about a repair quote and he was honest to share that I probably just had lent build up and it wasnt worth paying to fix if it really was broken. Cleaned for free!Didnt even take a tip.

These guys are absolutely the best in the business and have the most professional service team in the area. I took my phone for a screen repair and a few days later, the screen stopped working again. Came to realize that there was water inside which they took care of and didnt charge me anything. I would go t them again for any phone issues - highly recommended!

Walked in to the place and explained what was going on he told me he would be able to fix it. Came back two days later he told me there was no guarantee that he can fix it.

This is absolutely a go to spot for your phone repairs Jenny (I hope I am spelling that correctly) was really respectful and very professional I was very satisfied with my repair my phone is running fresh again like new 👍🏽👍🏽Thank you One Hour Device Repair

I’ve been here twice and both times I was really satisfied with with the repair as well as everyones helpfulness :) Recently I was helped by (I believe her name was) Jenny and had great service!! Id recommend going here!

I took my iPad to screen looked at, they quoted me a reasonable price and I agreed to pay. But I got a phone call about 15 min later saying that I had fixed the same iPad with them 3 years ago and the part was under lifetime warranty. I ended up getting my iPad fixed for free. It’s a very friendly family owned business and they got your back.Highly recommended this place!

I have never written any reviews. This is my first time and I just wanted to express my appreciation for the professionalism they presented with. My phone was not charging well and I assumed there was some issue with the charger port and went to them, being ready to pay up to 100$ if needed. They took 2 mins to remove the debris in the charger port and gave me back my phone saying its working fine. They didnt charge me anything for their time.

Needed to replace a battery, which weed done before. It was out of warrantee, but as a return customer we got a slight discount. Friendly and polite.

Nice guys but I had my iPhone 11 Pro screen replaced twice here and the phone never worked the same. The first screen was faulty and when replaced, the original problems (shaky when scrolling and phantom touches) were never resolved.I could have had it replaced a third time but who has time to do this. Not me.

Loved them. Super down to earth hard working tribe there. Solid work. Result exactly as expected.

Great, fast service as always. Ive had them replace phone screens and batteries and fix laptops and playstations. Always fast and fixed right.

This place is great! Open every day of the week, and they live up to their name: one hour repair. Our family has had screens repaired. They also sell and install screen protectors. I even went down there with a screen protector I purchased elsewhere and they installed for free! (after trying and failing to cleanly install my own screen [THREE TIMES!], I came here to the pros). I highlight recommend!

Issaquah staff membr gave me a very accurate guestimate diagnostic via phone; seems like this business is knowledgeable & has workers with strong/honest work ethic.

Technician not only replaced my cracked iPhone X screen, but cleaned out the charging port, microphone, and speakers

My daughter dropped my ipad and a piece of the charging cable broke off in the port. I tweaked and fiddled with it over the course of a few days and had no luck. I called One Hour Repair and they told me to just come in and theyd pop it out for free! So I stopped in and the guys had the charger remnant out in 5 minutes. My only regret is not coming here sooner! Steve and Brandon (sorry if I spelled your names incorrectly!) were great and friendly. Social distancing was also in place and I felt totally secure in their safety measures. Thank you!

My iPhone 7 was not charging intermittently so I brought it to Issaquah store. The guy said your charging port is loose and we will have to change it. I said fine and returned after 1.5 hours. He said it is done. I get home and it is not charging with any of the apple chargers, the same charger and cable charges all my other iPhones. I brought it to the store the next day with my charger and cable. Mr Sean was at the store, different guy than the one who repaired it. He said your charger and cable is damaged but the phone is fine. I had my doubts and I said look, it is an hour drive back and forth so are you sure the charger is bad. He said yeah it is charging here. I went back home and tried charging with brand new charger and cable, still not working. Came back to store with 3 new apple chargers and cables. This is my 3rd trip to store after they changed the port. Mr Sean was really aggressive this time and said your charger has a scratch on the side of the plastic and it is damaged. I said dude it is new and is charging all my other phones. So he was like why do you keep saying charger is new. Well at this point, i was short on my patience. I said i need my money back because you guys clearly couldnt fix it. Mr Sean was like ok, we will take the port out and give the phone back to you without the port and when you go to the apple store, they will ask you Why did you even take it to the store who is not even authorized to work on Apple? SERIOUSLY. I asked to talk to a manager and that is when he stuck a test device and said oh there is a tristar chip bad in the phone.He called his manager in Redmond, didnt tell him any history he and his buddy had been doing for the last 3 trips and just said this we changed customer’s port, his chip is bad but he is asking his money back.Well i got on the phone with the manager. The manager wouldnt even let me speak. He goes Are you a bla bla Certified Technician? SERIOUSLY. What kind of question is that? NO DUDE and that is why I am paying you guys. I said you havent even listened to me what happened here? This is my 3rd trip to the store and the story is different every time. Just now he told me there is a problem in the chip after i made noise. Before that he just kept saying my charger and cable is damaged.The manager still kept defending Mr Sean, saying well we will not know until we change the port. NOT TRUE. I came to your store 3 times after you changed the port and Mr Sean kept saying the problem is in my charger and cable which was not true.Now the manager says they will repair the chip and it will 5-10 business days and I have to pay another $86 on top of $86 which I paid before. Since I am stuck with these guys so had to agree to additional service and now have to wait without the phone for another 10 days.I have never had such unprofessional and rude customer service in my life.Please just save all your trouble and go the Apple store next time if you need repairs.

Excellent service and they fixed my phones problems very quickly! Will be coming again if we have any other issues! Amazing!

Reasonably priced good quality. The battery they put in my iPhone has lasted for years. I have gone in with what they knew were simple problems and they fixed them for free.

Brought in my red iPhone 8+ to have the charging port replaced. Instead all it needed was adjusted and they did it free of charge! I really appreciate this business and the employee who helped me today. Take care out there!

They have repaired a tablet for me, replaced the LCD. Not too expensive. When I took in a different tablet, the associate was honest with me that it would be cheaper to replace than to repair. I appreciate the advice and the honesty, not trying to trick me into buying unnecessary work. He didnt refuse to do the work, of course. He just made me aware of my options, and Im super grateful. Thst integrity is why Ill recommend them so highly!

They have replaced a camera and battery in an iPhone during two different visits. They stood behind their warranty when the camera got dust in it within a year. They work super fast and have great service. I would highly recommend!

Sean was extremely helpful- rather than fix the microphone in my 3 year old phone, he showed me that with a minor modification of how I use it, I can get by just fine. No charge!

Nice people. Fast service. Happy to have found them Will use again. I reccomend these folks for your service needs.

Really nice and professional staff. They helped me with a repair on my XR and were very respectful and honoring when I came back to ask for a refund due to a face ID issue with the new screen. Definitely a place that lives up to their word.

Super nice and helpful when I went in. I had an S8 Active that would no longer turn on, and the last ditch attempt was to bring it in for repair. They replaced the battery and chargeport, as this is the most likely issue. It unfortunately didnt correct the issue. They were very upfront that attempting to dive deeper into the issue would cost more than the phone is worth. I will definitely go back if I ever have an issue again.

These guys are great! I had waited for 3 hours at Best Buy/Geek Squad for an iphone battery replacement for them to tell me that the battery was rejected and they had to put in my old battery. These guys fixed it in 5 minutes with no issues. I wish I would have known about these guys first!

Went for what I thought would be a costly repair ended up being something minor. They did not charge me anything for their help. They were extremely helpful, outgoing and friendly. Highly recommend !!

Dropped my phone off to get the battery replaced, was done within an hour. They took good care of my phone, cant tell it has been opened up. Staff is friendly 😁

Very convenient and good price, nice people, they understand technology and have the resources to fix what seems to be just about anything

I highly recommend these guys if you are looking for a quick, cheap, but excellent repair for your phone! They stay true to their one hour time limit and are extremely professional. There is no gimmicks, no extra fees. It would have cost me double what I paid for a new battery and screen at the apple store for my iphone. They check back with you to make sure everything is working to your satisfaction and if there are any issues they are quick to fix it without making you pay again. These guys are awesome!

Replaced batteries in our phones. My phone worked better after the replacement but my wifes phone was replaced with a defective battery. We had to take our phone to the redmond location to get another replacement and had to get into a mini argument with the manager there before he agreed to honor their warranty.Would have been better if the engineer here had tested the phones before returning them to us.

Sean (Issaquah) is a great ambassador for you...excellent and competent service.

Very professional and so kind!!!! The counter is very well shielded for virus safety, ample sanitation supplies, he took care of my iPhone and fixed right away!!!! Thank you very much!!!!!

Great repair for my cracked (again) iPhone screen. These guys are fast and experienced. Recommend.

I’ve had a good prior experience so when I finally dropped my iPhone 8 and cracked the screen, I came here for a screen replacement.Repair was completed within an hour and was informed that I had lifetime warranty on the screen, I walked away happy.A couple of days later, my screen started swiping/typing on its own, no swipe up, lost home button and no sound from earpiece.I returned to the shop and informed them of my issues. Upon coming back, I was told that my phone had water damage. I misspoke and said the phone was “waterproof”, as I’ve washed it, used it in the pool, etc. in the last two years and had no issues, but now, just two days after they replaced the screen, I got water damage from running water off the faucet. They went off and told me there’s no waterproof phone, whoever told me that was lying, and in their opinion they wouldn’t put money for a water damaged phone since it would cost me more to get another screen replacement.Excuse me, Apple specs say “Rated IP67 (maximum depth of 1 meter up to 30 minutes) under IEC standard 60529”. If they had told me that replacing the screen would mean breaking the water resistance which proved effective for the last two years of use, I would have decided not to have them repair it.Not a happy customer.

My phone went for a swim in the ocean and I thought I lost everything! But that was not the case! Nihad was able to get ALL of my data off of my phone and transferred to my new phone! Its like I have the same phone! He did amazing work! Definitely worth every penny!

Steven is amazing! Friendly, knowledgable and extremely customer focussed. Great service! Cant reccomend them enough!

Cracked my iPhone 6s screen and was able to get it repaired here quickly. The guy told me they were running on a wait, so I was able to drop it off, grab some dinner and pick it up later. Easy, painless, and I knew the price upfront. They will be my go-to from now on for any phone repair.

The screen on my lg stylo 2 has had display issues for a few days - intermittently blacking out or uneven lighting. The service tech opened my phone, found some corrosion to clean off, and had it put back together in 5 minutes for no charge. Happy with the service, Ill come back if I have future issues.

The front facing camera on my phone stopped working. When I took the phone in to get it looked at, they did a good job of identifying the issue through different troubleshooting methods. Left the store with a working camera. They were able to service my phone right away and get me on my way.

Fixed my laptop. They thought it would take a new part, but they were able to repair the original parts, saving me forty dollars. Good communication throughout the process, and they followed up afterward. Excellent service.

First they quoted me at 109.00 on Monday Labor Day 2020 for my cracked screen. Showed up today Tuesday September 8th 2020 and they said we dont have the parts for that. Nothing we can do all while demanding I wear a mask and they dont. What a waste of time and effort.

Very helpful! Quickly tested and replaced an iPhone 6 battery that had died overnight. Reasonable price for service, will definitely use again rather than waiting a week for an Apple appointment.

Steven is amazing! Friendly, knowledgable and extremely customer focussed. Great service! Cant reccomend them enough!

They are great. Customer service was outstanding.

Bought a battery replacement. This is a tricky repair and sometimes things go wrong. My touch screen stopped working. But, because the battery replacement comes with a 1 year warranty, they were willing to replace my touch screen with a new one. My phone now has a new life and Im very happy with One Hour Device Repair.

The workers here are so friendly. With a person like me who had been without a phone for a few days, they were quite patient. They ordered the battery that I needed, which in the end was shipped to the wrong location... but I picked it up with no problem. I later had another issue and they helped me out which turned out it needed to be returned and they refunded my money just a few days later. It was a rough time for me to be without a phone for 8 days, but they were patient and helpful all along the way.

Fast amazing service! Amazing customer service! Very friendly and knows what they are talking about. I would recommend to everyone to come here if they need any phone or tablet that needs to get fixed.

Brought in my old phone that was dead to see if they could get the photos off. Not only did they find they could save the data but also got the phone working again! Thanks to Steven for his excellent work.

Took in daughters iphone 7 cuz thunderbolt port needed replaced or so I thought. He cleaned it with some sharp tool and showed me excess gunk. . within ten seconds he fixed it and didnt charge me. They will be getting more business from me :) very pleased and so will my 9 year old daughter!

I walked in with a Dell laptop that was ... struggling. I knew it was a hardware issue but Im no electronics mechanic. Nihar popped it open and found a device that had come loose from its slot and in two minutes the computer was back to normal. Easy fix of course, but sometimes its just like that! He didnt charge me, but I will happily pay for their expertise and service the next time I have trouble with a device.

Very friendly and paitent service. Had a screen on my phone replaced for a flat rate, no extra fees. Would have been done same day, but a part had to be ordered. Phone has been working fantastic since i got it back. This will be my first place to call if i have other phone issues!

I love this place! I needed a new digitizer in an older iphone and they had no problem with it. My device is now functioning as designed at a fraction of the price I would have paid at the “official store”. Thank you One Hour!

Nihad is wonderful. Im a music professional and do a lot of work on my computer. I took it to him when it was failing and he helped me bring it back to life. I would recommend anybody take their devices to Nihad, he does great work and hes a nice guy to boot!

Had my iPad gen 6 screen replaced here. Good, fast service. A little issue with battery re-connection, but they realized and fixed it quickly for me. Very satisfied with customer service and treatment.

This is the guy to see, hes saved my phone from death twice now. Prices are reasonable and turnaround is quick.

Fixed my Nexus 6P with water damage by cleaning out the corrosion at no charge. Excellent service, super quick, super knowledgeable. Highly recommended!

I bought a Galaxy S7 from a friend around noon yesterday, and by 5pm I already broke the phone. I forced my SIM card so far into the slot that you couldnt see it with a high powered light and magnifying glass. I went to the repair shop thinking i broke the phone; but it was worth a shot. Not only did David get my SIM card out for FREE, he got the back off without cracking it, provided excellent service, and got me out of there within the hour.If I ever have any other phone issues, I know exactly where Im going!

I found this company on Google, I have an older IPad 2, which had a broken screen. David and Thu were very nice and they replaced the glass and put on a protected tempered glass over the New glass the price out the door was about $94.00. They did it in 2 hours. They were very nice and Knowledgeable. I would highly recommend them.Lee

The service was quick, simple and very reliable. Friendly guy too! Would recommend for anybody who needs their phone repaired asap with no hassle

I took my iPhone into one hour device repair in Issaquah after dropping it in the toilet. Nihad was extremely helpful and was able to get my phone fixed in under an hour. Fast, reliable and friendly!

Excellent customer service! Abrahim repaired my iPhone 7. When I called I was able to get right in and within 15 minutes my phone was like new. Definitely would recommend One Hour Device Repair!!

Great experience. Got my charging port replaced in an hour and it was about 30 dollars cheaper than other places I’ve looked.

My old phone went black. While transferring data to the new one, T-Mobile managed to mess up everything including my email access. I am so happy I came across this place! My email access was reset in a matter of minutes! I got my pictures, videos, contacts and all messages restored and saved on a Flash Drive. But mostly I was impressed by the friendliness, patience and willingness to help of Nihad and the other young men. Not a hint of arrogance or disrespect because of my ignorance. Very nice!

Nihad was very helpful and went above and beyond to make our experience fantastic! I highly recommend one hour device repair Issaquah if you’re looking for quick and excellent customer service!

Great service, i went in with a simple problem and they solved it in minutes and didnt even charge me for it. These guys are not looking to rip you off, just solve problems. Top notch

Fantastic service! Nihad and Steven took care of my wifes phone immediately. The power button had broken off and they replaced it in 2 minutes...at no charge! So happy to have a go to place to take my problem electronics, thank you!

1 hour device repair has been a life saver for me since I moved into the area! Nihad in particular has taken care of me since the first day I walked in to get my shattered screen fixed. It was fixed promptly, obviously, and with his advice I have a screen protector and the right case to ensure it’s safely...now I need to find a way to protect my phone from me. I have been back a couple times to chat with Nihad and he is always courteous and willing to chat me up even though I’m probably distracting him! It’s nice to have a place I can count on whenever there is an issue with my phone!

Today I went in an saw an associate by the name of Nihad. I explained to Nihad that my phone was having charging issues and he fixed it in under five minutes (just needed cleaning). I was greatly pleased with a quick fix and will go back when I need phone issues again!

My daughter shattered her iPhone and I took it to One hour device repair in Issaquah. They fixed it within an hour at a fair price. There was also some water damage on the phone which they fixed for free. While repairing, the home button stopped working, Nihad fixed it at no charge within 10 minutes. He is a very skilled and a candid person to talk to. For any device repair, go to this place and ask for Nihad. I know that I am calling him if I ever need any device repair work done.

Edit: Took it back to the shop to see what the issue was. The dude who works here was really nice and knowledgeable and able to get it to boot before closing time, but now that Im home the phone is not doing anything again and I still cant get my most recent data :(

Excellent customer service! Nihad was very friendly, and he was able to fix my phone in a very timely manner. I highly recommend this place!

Dont take this as a bad review on the people up in Redmond; theyre top notch. I had a phone charging port repaired at this location, and after just a month a screw managed to find its way out, wedging between my screen and the rest of the phone, breaking the screen. I was told that the repairman had been fired, but the Redmond location was the one that fixed mine for free. Highly recommend them, not so much this location.

Brandon was extremely helpful and friendly.

Fixed my IPhone shattered screen in one hour - good as new. Great job, no fuss, nice people. Highly recommend!

Nihad and Liza were very nice and helpful when I needed my little boys IPad repair. They fixed it in short time and last week was the 2nd time I needed their help. I would recommend their service to anyone I knew needed it with confidence they would be served professionally and with respect.

David and Nihad were very helpful and were able to help me with all my problems. Strongly recommend going and seeing them!

My wife dropped her Galaxy S7 and shattered the glass. Found this place online and from the reviews I thought we should give it a try. Jeanie checked the phone, told us what we needed, gave us some options and figured out the best way to go. An hour later I got a call that the phone was ready. When we got back to the shop the phone was ready--repaired,checked out, and at the exact price she quoted when we left it. One third the cost of a new phone, and cheaper than a used replacement on ebay or anywhere else I could find. Great customer care and a lifetime guarantee of their work. Their website tells it all and its straight on.

Our cell phone was fixed in less than 1 hour. We had great service i would recommend this company to any in need of fixing there cell phone.

Emailed the shop and asked about getting a phone fixed. They said bring it in. I explained the problem and that the problem only happens every now and then. Tried diagnosing the problem and the phone was working. The guy basically said its fine, go trade your phone in while its working.

I broke my screen and came in and they did a great job replacing it. Very friendly and would highly recommend. The work was done fast while I walked around town and did a couple errands.

Thoughtful, friendly, efficient service with generous information sharing. Clearly a good choice. Also sells phones and accessories.

Not a phone repair story, but my husband brought down an electronic panel from our decades old Caloric stove as we could no longer set the timer. Nihad suggested my husband just wipe clean a connection with a little rubbing alcohol as that might be creating the problem. That home fix did solve the problem and my husband was very impressed with Nihads helpfulness!

Best customer service! Extremely knowledgeable and saved me hundreds of $$$ Ill be recommending these guys from now on!

Great service and prompt repairs. They resurrected my sons phone with a warranty battery at no charge!

I have needed this service so many times it is sad. :) Nihad is amazing and he teaches me something every time I am there. I highly recommend this place!

If you have anything above a 6s DO NOT GET YOUR PHONE FIXED HERE!!! I brought in my cracked iPhone 7 Plus screen and they didn’t fix the cracks in it they broke it more! I now have an unfunctioning home button and and even more cracks in my screen. The only way it can be fixed is by the Apple Store... thanks for nothing!

This place is great. I have used them twice and will use them again if need be. My phone was done in a little over an hour.

Wow. I am SO grateful for this place. I spilled some Coke Zero on the keyboard of my MacBook Air - and although it still worked fine for about a week, it stopped taking a charge - the light on the charger wouldnt even turn on.First of all - these guys are so honest - the girl there said that often times its the charging cable itself that goes out, which is cheaper than a fix - so she recommended going to Best Buy to buy a new cable and try that out. Luckily I didnt have to buy a cable, Best Buy let me use one from their display devices.That didnt work, so we knew it was something inside the computer or the battery.She opened it up and although it looked like a couple circuits were blown, but it was worth first just trying a new battery to see if that did the trick.I had to wait 4 days because they had to order the battery and wait for shipping - but it was TOTALLY worth the wait!My MacBook air now functions perfectly AND the new battery allow me to keep a charge for waaaaay longer than it did before anyway!All this for like $150 bucks. So easy, so fast, so affordable.Thank you guys!!!

This is the way place for super fast and perfect pricing for any phone repair! Well definitely be back to see Abraham if were ever in need!

Always great about answering the phone. Clear explaination of what was needed and why. The repair was quick and my phone is working like new again. Followed up with me afterwards to make sure I was satisfied afterwards.

Came in a few months ago and only now getting around to writing a review.First, wanted to say that the people at this branch were good people and totally fine. It was the office in Renton that was the only office that could do my Ipad Pro 10.5 screen repair. The first time I got it back, it only took a few days to see that the screen that was replaced wasnt working properly. I returned it for additional work. Not only did it take well over a week, when I stopped by in Issaquah to pick it up, it wasnt there and had to wait an additional 3 days after burning the gas to get there. Well, both the screen still wasnt working properly and even worse the button installation was jacked up. So back to the shop it goes, which then was delayed tell I was on the last 3-4 days of my leave and my Ipad wasnt there in time at Issaquah to pick up, so they had to forward it to my APO address overseas, which took at least two weeks. Even worse, my fingerprint recognition doesnt work anymore and my button isnt quite right or flush.I generally dont go out of my way to write bad reviews, but this was utterly unacceptable to be without my device after an expensive repair for almost 2+ months (45 days I was home then the 3 weeks it took to receive it at work overseas).

This has been by go-to iPhone and iPad screen repair place for the last three years. They have always provided dependable, quick and reasonably priced service.

Nihad was so helpful w our iPad. I Highly recommend!

One hour for a V30 is actually 3-5 day.I drove down to the shop to make a $100 on a $209 repair. He then told me, _after_ charging the deposit, that it would be more than quoted as the other side of the phone was cracked and he would have to replace it too as the cracks on the backside would worsen.I asked him to cancel the request as I only wanted to replace the front, but didnt want to worsen the bacl of his phone. He then said that he could repair the front without further damaging the back.The gennteman was polite, but I couldnt tell which story was true. I politely insisted on a refund, which he did provide.

Nihad was the best he got our data at half the cost of other shops