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Walmart Auto Care Centers
1635 Market Pl Blvd, Irving, TX 75063, United States
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Walmart Auto Care Centers

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Im
Review №1

Took about an hour to get the oil change done, there were about 3 cars ahead of me. The price on the website does not match what they charge for a synthetic oil change, it is more expensive.The worker was not the friendliest, they take the keys and then call you when your car is ready.

Ju
Review №2

Wanted car inspection but didnt have the ser ice.

Je
Review №3

My battery went dead I got one for my car no problem.

Ar
Review №4

My dad works there he gets a lot of money

Gw
Review №5

People.. People.. People.. Im not sure why people are complaining about the wait. If theyre busy, there will be a wait. Simple as that. I came in the morning for an oil change and there were two cars in front of me. I kindly ask how long the wait was going to be and they said about a hour bc there were two cars in front of me. Perfect, Ill just walk around the store. About a hour later they called me and said that my car was ready. There was a long line of cars waiting to be serviced and I can imagine the wait would be 2+ hours for them. Just think: each car ahead of you is at least a 30min wait.They top off fluids, vacuum the insides of your car, do a multipoint inspection of your car, and the mechanics remember you by name. I would say thats great service. And who can beat a ~$50 full synthetic oil change nowadays?? Recommended 👍

We
Review №6

If I could give a 0 star, I would. I came to fix my flat tire along with oil change. The mechanic told me that he will let me know if the flat tire was due to a nail or if it’s something else or if it’s even something that they will be able to fix. When I was getting ready to pay, I asked the cashier if they were able to find out what was the cause of my flat tire. She said, all I have was an order for an oil change. She then told me to speak with the manager with braided hair. I asked the manager and she said, “Did you even placed the order for a repair on your tire?” “Cuz if you did the order would have been placed.” I can’t believe what I am hearing. I came here to check on a flat tire to begin with. Instead of asking her people, she thinks that there is no possible way that her people would make a mistake??????!!!!! I get that it’s Walmart. But accusing a customer and making me run in circles? It’s Walmart so I wasn’t expecting great service or anything but they can’t even get the job done. I waited for 4 hours and I wasn’t even mad about that. But at least get the job done and at least be aware of what order was placed or not. This place is trash with incompetent people.

Mi
Review №7

I give a shout out to Connor and his fellow employees for trying to help with the battery situation, and although they did not have the battery I needed, he provided me with names other shops that may have what I need, and the folks here are pretty friendly! Will be back!

Ni
Review №8

I don’t think workers really want to give good service. Workers have bit attitude too..

Ra
Review №9

Usually great at getting timely oil changes. Prices are decent too. But today after waiting 2.5 hours, I had to wait another 30 minutes after my car had left the garage bc no one was there to charge me for the services.

Am
Review №10

If I could give zero stars, I would. Came in to have my battery tested to see if I needed to replace it since my car needed to be jump started earlier in the day. The mechanic assured me he could quickly check to see if a charge was needed or if a replacement was indicated. An hour later, my car was still not assessed and other vehicles (that arrived after mine) were being addressed (there were 3 cars in both bays when I arrived... one of them was mine). In bringing this to the attention of the manager, I got a shrug. I suggest taking your vehicle elsewhere if you want better customer service with faster results.

At
Review №11

Nothing great or fancy about this place but if you have at least 40 min. For oil change does the trick. I am giving 5 stars because they do the job. I do not expect high standards of CS or something else because its probably one of the cheapest trick to do the job. Besides, i tend to live in a real World hence I am O.K. if someone does not greet me like a prince or a King. The usual CS standards which the companies have been trying to set in the consumers mind are ruthless, rubbish and nonsense. I do not agree with those standards unless I am paying for it. No one gives them any tips or anything great in response. Its just the trade we pay they do the work. Simple.Nevertheless, obviously a normal business dealing is expected which is fulfilled, hence, its an O.K. place to get the job done.

da
Review №12

They called to tell me the tire I ordered arrived at the store at 11:15 am. They told me it would take an hour to replace, one tire. I arrived at 11:45 am. It is now 1:00 pm and my car is still parked and untouched.

Ca
Review №13

Went in for a simple oil change in my Prius and a tire rotation. The price was low but it took a long time. Several hours. When I called to check on my car one of the workers said I must have the wrong shop because they didn’t have a Prius. He then put me on hold for a while and was able to find my car. The. When I picked it up there was a loud rumble and the smell of gas and it just made so much noise. Also in my receipt they indicated that I had a oil leak but No one spoke to me about it.I looked on google for some possible reasons for these issues and I checked to see if it was an air filter issue. What I found was my oil cap on top of my engine. Turns out they didn’t put the cap on and I don’t even know if they realized that when they wrote my car was leaking oil. Cut to next scene, my prius is back to its regular quiet self. Def have no confidence in these guys at all.

Ed
Review №14

I ordered my tires online with the intend to have Walmart install them. When I arrived at the tire center I was sent to 2 different places in the store to pick up the tires, just to end up where I started 20 minutes earlier. Then it took about 3 hours to get the tires installed.

ku
Review №15

With out even looking at the Battery of my car, he simply asks me Get New Battery and He took me inside the store to show and get battery.He was very Rude and with out even listening to my question he simply says i have to change it now.Just battery drained out because of Lights turn ON over night, he says this battery will not get charged and have to change it.Same thing happened to my friend as well 3 months ago, he just replaced it even though this car battery is very well working. He do not do any analysis and He will make us spend some money to reach his Target.I will never recommend any one to go this Store for Auto services.

Ja
Review №16

After reading the reviews online I was a bit skeptical to stop by here for an oil change. However Im very glad we did. The mechanic that came to greet us was very friendly as well as the cashier in this department. Service was quick, about 45 mins total when there were 3 cars ahead of us. Not only did they provide the services we paid for but they cleaned my windshield AND vacuumed the floor and seats of the car!! I have NEVER gone to any auto shop or dealership that did that for me. I am so grateful that they did that. Workinh full time at my job and as a mom I have little to no time to vacuum the car myself or go somewhere to get it cleaned well. My son loves to make a mess in the back seat. Thank you to all the mechanics there, you seriously made my day!

Am
Review №17

The manager who checks the car and talks to you when you visit there is really harsh spoken. If you ask him any question he just replies rudely and never gives a helpful suggestion. He is just a robot with no sense of how to interact make the customer happy and confident about his car. I went to walmart for the first time with my honda accord 05 today for oil change and wheel balancing and wanted to get some answers about the wheels but he was in such a hurry that he was neglecting my questions and even not paying any attention and replying rudely so that you may not like to ask any other question. I would suggest not to visit there again and would like to pay more money somewhere else where they have better customer service.

Kh
Review №18

Its message for semi truck drivers do not park on this location they coming over night and getting $300 ticket for parking Even if you somebody telling you can park here for over day lying

Al
Review №19

DONT COME HERE. Extremely UNDER-STAFFED...!!!AGGRESSIVE EMPLOYEESNo one working here! Too many cars to fix. Owner doesn’t want to hire more employees.

Br
Review №20

DO NOT GO ANYWHERE CLOSE TO THIS AUTO SHOP. Very shady employees. Bought two brand new back tires 5 weeks ago and they keep pushing and pushing for you to buy the warranty. Took it back in two days ago and replaced the front right tire and within 24 hours my back right tire was flat. Found where it was leaking and it’s a puncture wound...no nail.Absolute trashy employees. Bottom of the barrel

Je
Review №21

No customer service just trash I will spend more at a real tire place then go back there

Ja
Review №22

STAY AWAY!!!!!👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾Technicians can’t follow simple directions for a basic oil change!!!!!You have been warned

Kh
Review №23

I’m not happy very bad service

Di
Review №24

I had one of the best oil change services here

Ev
Review №25

Run away do not come here !!! Worst place anyone could ever come to they need to rehire the entire staff. The place was dead and still no one had a sense of urgency or care for the consumer.

Di
Review №26

No one in tire area and they are going to set my tire aside and tell me it will be 45 min before they can get to my tire. While they stand around and do nothing.

Sh
Review №27

WORST Service, Go here if you are DIY!

Lo
Review №28

Received good service.

Je
Review №29

Oil change and one tire change. 3 hours

M
Review №30

What a customer service!!! They are the worse in on it. I have been waiting more than 30 minutes just to get the battery check and they still not working on it. The only reason I came here is because I bough this battery here at Walmart, however isnt good customer service.

Le
Review №31

This location is a bit cleaner than the Esters location, but it is still crowded.

Ke
Review №32

Says it open until 11:59pm, but really closes at 8pm.

ra
Review №33

Closing early of actual time bad experience

Ar
Review №34

No appointments needed

Information
7 Photos
34 Comments
2.2 Rating
  • Address:1635 Market Pl Blvd, Irving, TX 75063, United States
  • Site:https://walmart.com/store/2649-irving-tx
  • Phone:+1 214-574-5056
Categories
  • Oil change service
  • Auto parts store
  • Car battery store
  • Tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Planning
  • Quick visit:Yes
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