Closed for a month for maintenance. Still no soap in restrooms. Not enough barbells for bench press machines. Worn out grips on machines. Not enough grips for pull down machines. Missing half the 10-30 lb dumb bells. Did they just vacuum for a month?One week into reopen after ONE MONTH of being closed and this is what the gym looks like.

I like this gym BUT this location was closed for an entire month for maintenance/repairs and honestly I was very excited to come back and see the improvements… total let down.An entire month of inconvenience for costumers and the ONLY noticeable change is that the bushes were taken out, the rest of the gym is worst than before…

This is the worst LA fitness location i have ever been. Starting off with the equipment, NOT ENOUGH!! The gym is too crowded and doesn’t make it worth $40/month at all. You actually have to treasure hunt to find ropes bars and grips and other cable attachments. Bathroom seems nice but the whole sauna floor is chopped and cracked. Maybe LA fitness should consider opening up a new location nearby to get rid of this mess.

Nice place to work out. Awesome trainers. Good Covid initiatives in place.

Even after multiple attempts of follow up i am still waiting on a response or resolution from la fitness end for the billing. Hence leaving this review. Does La Fitness waits when we owe them money after a billing cycle? Then why is that after so many emails i am not getting any response.i almost sent 5 email in last 2 weeks. I also am trying to reach via phone but no one is picking up. please respond back appropriately instead of giving false information like i got response once that the facility is not closed. The facility is indeed shut down for more than a month as per the notification. Attached is the relevant info about closure and LA Fitness customer care response.WHY exactly we are getting charged if the facility is closed for over a month. What are you charging us for ? Can someone please provide a reasonable clarification on this.

I’m so disappointed in this gym. They had one month for “renovations and repairs”. The gym was closed during that time. Come back 1 month later and there are still out of order machines, rusted equipment, and construction tape in locker rooms. The women’s locker room is really unacceptable. There is a big dent in the floor (a used overflowing toilet was taken out and placed in one of the shower areas, it was disgusting!) the hair dryers do not work. I told the front desk staff about it and they nodded, but it’s still not fixed. 3 of the showers have no hot water. The hot tub jets are malfunctioning (they shoot up instead of straight). The hand sanitizer is out and doesn’t work. The little lockers for storing keys are out of order. The list goes on.The other locations in coppell and Carrollton are MUCH nicer and are a world of difference. This gym is a real disappointment for those of us who live in las colinas. The only redeeming feature is that the staff at the front are generally nice and pleasant.

Complete dump. Closed for a month and worse than it was before. Staff is completely useless and they just sit at the desk all day. Weights are never to be found. Trash covering the entire gym. No cleaning staff ever present. And smells awful. What were they closed for if nothing has changed.

I had to share my experience after reading the reviews. I admit, I was hesitant going there, but NOTHING in any of the bad reviews was a thing. I was greeted when I walked in, helped quickly and got a guest pass. There was no bad smell and weights were accessible. The locker room was very clean and all in all, it was just what I was looking for, so I joined. I wasnt pressured I to a specific package by the sales person and they were extremely friendly. I am happy with being a member of this location.

After attempting to contact them several times with no success about how to cancel my account I was still charged full price even though there was absolutely no communication or follow up of any sort whatsoever. There is no obvious to contact corporate either. LA Fitness is a scam and treats there members like garbage. Avoid this gym, you can do better.

I don’t know if this will ever be reopened, but one of the better things of this place is the fact that several people here know each other and it’s far more social as far as gyms go. However, the place is jam packed and reeks of smelly Indians. Invest in deodorant people, it’s not that hard.

It’s not bad but not great either. Their sales tactic is like a car dealership. They have so many people working in sales, but no one really going around the gym for simple maintenance. Free weights are always missing they’re just lying around in random places. To be fair, yes, members who use the gym should act like adults and put things back where they belong.. At least have signs to remind people to put gym equipment back where they belong to create a better culture around the place. Or simply get more free weights for them to be available to more people. After all, this is one of the more packed LA Fitness location. The employees sitting at their desks really should be told to help maintain the gym better. Tricep pull ropes needs to be replaced they are thinned out to the bones, if they snap someone can get seriously injured.. that’s a lawsuit waiting to happen. I do think members are responsible as well. However, members are paying money for the service and experience. They shouldn’t be paying money and expect to be working to maintain the place too. Again it’s not a bad gym but considering how populated this gym is the management needs to increase scrutiny on maintenance of simple equipments.

The cardio, workout machines with the pool are the best part. The weight room has less proportionate equipment even the place is 50% full.It would be great if they add more dumbells.

I came here to use my guest pass, and they made me leave because I had used one in another location 6 months ago. I feel like it’s just courtesy to let me at least go for today since I already drove 15 minutes here, and this is definitely not a good way to get people to sign up for a membership either lol - I understand it’s policy, but then don’t give me a free guest pass in the first place???

I am upset!!! I signed up for the free 5 day pass and activated it this past Monday 8/2. It only can be used consecutively. Well.. went there yesterday for my second day to see the gym closed (sign on the door stating they are closed from 8/3-8/9). I wonder if my free pass is no longer valid now since they are closed?! I was considering maybe signing up again afterwards... but chances are low now. Also, it would be nice if they updated their hours on Google.

Literally the absolute worst gym I’ve ever been to. Weights are never re-racked. Have left the gym at night to come back the following morning only to find the gym still in disarray from the night before. Have seen the staff play racquetball more than help pick up around the gym. There are not enough barbells- they split them between the squat rack and bench press. Cables are missing, trash everywhere, women’s locker room is often closed, machines are broken frequently. Also the gym is closed “indefinitely for repairs” but we were still charged for this month? Take it from someone who has sold memberships before- they will tell you anything to get you signed up. Their trainers are less than subpar- do not join this gym.

Been overpaying for this membership for months now. Since Jan have been going to this club without problems and walk in today and they tell me I don’t have club access. Membership canceled! Gym is over crowded, lacks attachments and all around isn’t a great experience. Was looking for a sign and bam, the last straw s was pulled!

Gym is constantly packed and poorly maintained. It is closed from 8/3-9/6 for repairs. Users of this gym were not even notified that the gym was going to be closed for repairs. Really hoping it reopens with better equipment

Location: MacArthur Blvd., Irving TXTrash overflowing in the Womens bathroom. Pool water cloudy, paper towels on the floor near whirlpool spa, dirt on the vents and hair on the floor at poolside. The stench in the gym is horrible. Just downright nastiness!We will not be returning & its unfortunate b/c we will have to travel far to find a fitness center that has a pool.

Decided to finally join a gym. On my second day my locker got broken into, my phone along with cash was stolen. (Yes, I did have a lock) they broke the hinge of the door to get in. The gym does not have any cameras, not even in the main entrance. Staff seemed clueless as to what to do. I had to ask if they were going to do a report about it, (if not they probably wouldn’t have made one). I made my police report later on that same day. Officer that answered mentioned that that gym is actually a hot spot for robberies. Apparently people get their cars broken in frequently. I decided to call and try to speak to the manager to cancel and get a refund of my membership. Never received a call back, instead I get an email with a notice of my cancellation and refund. So much for them trying to keep their clientele. Makes me wonder if it was an inside job?

Would be nice if they would send emails or something out letting the paying customers know!!!!

I switched to this gym from 24 Hour Fitness because it was slightly closer and because the associate I spoke with assured me repeatedly that the plan he was signing me up for was a double plan that I could share with my roommate and not just a buddy pass like Id had at 24 (meaning we could both use the membership individually as opposed to him having to be with me to use the facilities). Turns out that was just false and my roommate was not able to use the gym unless I was with him, which we didnt find out until after wed signed up and couldnt get our initiation fee or annual fee refunded. So that sucked.Also, this gym closes for repairs without any advance notice via email or mobile notification, so you have no idea until you show up at the gym and cant get in, which is particularly frustrating if you have an even slightly busy schedule, or if you dont like taking preworkout and then being unable to lift. They show very little concern for their members, and if it werent for the fact that I already paid the annual fee (and cant get a refund) I would switch back to 24 in a heartbeat.The employees are nice enough, but it seems like the place just needs new management. Very disappointed, and will be switching back to 24 Hour Fitness as soon as Ive gotten my moneys worth out of LAs nonrefundable annual fee.

Has pretty good details. But some stuff is not clear on their website

I love the group classes specially Lauries and irinas zumba class.

This gym is closed. The signage is taken down and there doesnt seem to any staff members present. I think this gym is going to be demolished and a Lifetime Fitness is going to built in its place

It smells musty & with a hint of curry, the smell of bo is so bad it’s hard to even workout! This location is heavily populated with Indians which I have no problem with, but the lack of deodorant makes it unbearable!!!!!! Also the front desk staff is rude & never greets me.

I like the gym but Staff here are not courteous and customer friendly. In fact, some of them are rude.When I declined to take personal training sessions they got offended.Of course, masks are not mandatory and no temperature checks enforced inside.

Great gym overall, but it has been over crowded recently in the evenings. Sanitizer dispensers are often empty on the second floor. Could use a bit more upkeep, but again, overall a great gym since all their equipment remains in good conditions.

Good selection of equipment but the women’s restroom is nasty! Will not be going back.

So, they closed the club for a month for repairing and they still charged us for this month lol .. Wondering if you guys let us work out for a month if we dont pay lol ...

Here management doesn’t follow CDC safety guidelines for COVID-19.- Social distancing not been followed.- They don’t check the temperature of the members checking in.- Staff is rude they setup appointments and they do not honor the time of appointments and not been courteous enough to apologize for not been able to honor the appointment time.- Gym Equipment is good.- No Cleanliness is been maintained in the restrooms.- Workout at own risk.

Avoid this location if possible. Weights never where they are supposed to be, no kettle bells, members never clean up after themselves, etc.

I’m in Texas for work decided to stop by this location since it closer to where I am staying.Start off with no such thing as good customer service guy in the front desk didn’t even say hi as he seen me walk in nor have a good day as I worked out ...NO COVID GUIDELINES!!! Didn’t even check my temperature back in Chicago they check temperature !I was being stared at funny for wearing my mask ! Nobody had a mask it’s not only the gyms fault also those people not taking care of themselves!

The gym is always closed for some or the other reason. Google is showing that the place is Open, but it has been Closed for almost a month. Very misleading.

Love LA Fitness! The spin classes are the best :). Great equipment too! Clean facilities! Friendly and helpful staff.

This gym is HOME! I’ve been here for 6 years & it’s unfortunate that the kids club is closed currently. Very spacious, lots of equipment, and mostly clean but hey it is a gym where we come to sweat! There’s been many bad reviews with the “Covid” fake safety standards at this location. So before coming here and leaving a bad review - if you want to wear your mask then wear it. It isn’t even advised by the CDC anymore to work out with a mask nor would anyone with common sense recommend cutting off your oxygen supply while working out! Secondly - why are people freaking out when there is NO MANDATE ORDER in Texas and there’s a 99.9% survival rate from C-19. Come on now guys if you actually did some research on health & fitness the words “Covid safety” wouldn’t even be coming out of your mouths! Also LA Fitness please open the kids club!!!

Its been closed for more than 2 weeks, causing extra cost driving to different gym, Not updating properly about opening back, maps show it all wrong, its shows open but its never open, bloody maintenance

The worst location i have ever been. Staff is not helpful at all and none of the social distancing norms are being followed. Extremely congested. I will not recommend this location to anyone! Staff is very RUDE.

No WIFI...yes, its 2021 and they dont have WIFI.Even Walmart has WIFI...LOLChanging my review from 2 stars to ZERO if it was possible. Place is now CLOSED for a week without prior notice.

Last zumba class was a disgrace. Bad, old, crumbling sound system with bad contacts. Too loud or too inaudible. No one seemed to be interested in fixing it. Its been like this for months. Group instructors put a lot into their class and build a loyal following only to be nixed by sound system?Ill return to zumba when they fix the sound system. Sorry, my instructors, I love your classes but the equipment is in the way.

The full court basketball experience was great.

Lots of equipment, unorganized dumbbells (nothing under 30s reracked) and no cable attachments to be found. Employees don’t seem to know basic enrollment information

Recently been to this location and it is so difficult to even try the guest pass here. No covid protocols are being followed and not clean at all. The worst gym I have ever been !! I would not recommend this location. Staff was very rude and made me wait for an hour since it was not my home location.

We were members of this gym for some time before COVID-19, but do not feel comfortable safely returning to this location due to COVID-19 concerns. We have tried to cancel our membership multiple times, but there is never an operations manager available to process our cancellation. They promise to follow up with a cancellation confirmation and never do. Then they insist that we return in-person to cancel.We have paid for our membership even when it could not be used during quarantine. At this point, we are ready to be done with this gym and do not appreciate how they have purposefully made it so difficult to cancel.

Very crowded. Nice large gym, but definitely avoid the 4-8 rush

Ive never been a picky gym goer nor one to leave negative reviews, but this place is easily one of the worst gyms Ive ever been to. The other members have absolutely zero gym etiquette. During the evening hours, this place actually smells atrocious. (Had to leave the other day due to the smell). Good luck finding the dumbells you need, as its a rare occurrence for them to be re-racked. I left at closing last week (maybe 5 people left in the gym) and virtually the entire bottom rack of dumbells was empty due to other members just dropping them wherever they were using them. I think the staff just gave up trying to keep things in order as Ive never seen a staff member really do anything other than stand around the front and socialize. Super bummed I paid for an entire year up front, otherwise Id be canceling.

This facility looks really nice. Its quiet in there and it has loads of amenities and classes. Inexpensive monthly membership.

I was looking for a new gym because I moved and they dont have a Texas Family Fitness as close as Id like. Reading their reviews, my suspicions were confirmed when I walked in to see for myself. Absolutely no one wearing masks, and social distancing not being observed whatsoever. Turned right back around and will continue my search for a gym.As for Sara, I wont sit here and entertain you but will leave it at this: More than double the population of the City of Irving has died due to COVID-19 in the United States alone. Imagine dying twice-over due to something completely preventable.

Pretty wide open. Machines elliptical, treadmill, bikes etc. None were blocked off at all.

Im so disappointed to see that the staff here does not mandate mask. I was walking into the gym and literally saw two people without face mask checking in and the front desk guy didnt say anything to them. Horrible management!!!! There are other LA Fitness that are better on mandating face mask. So many equipment missing and nobody gives a dam in this gym. They dont wear mask nor they maintain the 6 feet requirement. Seriously avoid this gym at any cost. I would give this gym 0.

No mask, limited cleaning supplies available, and people not keeping their distance. I guess peoples safety isnt their number one priority. Ill take my hard earned money elsewhere.

Wanted to explore other LA Fitness gyms around Dallas but was very disappointed about this location. This gym doesnt enforce any mask policy, its very disgusting especially during the pandemic when cases are spiking up. Folks who come to this gym and dont wear a mask while working are the reason why cases are spiking up again.

They closed for repairs for too long

Awesome location! Friendly staff, nice equipment

Just moved here from Ks, similar to the YMCA and plenty of space, some people wear masks and others dont. I got a 5day pass and just signed up for membership, just what I needed to progress.

Recently joined. I find myself VERY frustrated by the fact that many equipment pieces are missing. There are 8 different benches and 3 squat racks, but there are only 10 bars. Meaning even if there is an open squat rack, there probably isnt a bar to use. On top of that, the common dumb bell weights (anything under 45) are literally always missing. No one seems to return weights so my partner and I literally walk all around the fitness floor to find what we need. Mask mandate isnt being enforced.Staff REALLY need to do a better job of getting equipment returned to its place and restocking the gym. The lack of bars is absurd. Also, many of the cable machines have only one type of grip.

I think people expect way too much for franchise gym. Its not the best in the world, but they were pretty solid. You cant pay less than $50 and expect a super high level gym.only complaint is that 80% of the members dont wear mask despite the sign saying no mask, no entry

Not enforcing mask mandate, even the employees aren’t wearing masks. No one cleans their equipment. Absolutely no social distancing. I liked this gym before COVID but I no longer feel safe coming here as they are not enforcing any safety measures.

Awesome place to be....

5 stars gym. Thank you very much.

Reasonable fitness facility especially for the price. However, we were not impressed with the childcare and always felt awful leaving our daughter there as they didn’t really have any baby toys and workers didn’t seem very kid-friendly or engaged. Previously belonged to another gym out of state and our daughter loved going there!Tried to cancel by emailing, calling, and even dropping by during COVID-19 when closed, no response: We were charged an annual fee and an additional month even after making these attempts to cancel. Overall not a bad facility for someone single, but entirely unimpressive if you have kids.

The staff when I registered was very friendly and helpful. My favorite part was the group classes with Rhoda. She is an amazing instructor. I have back issues, with her training I felt my back getting stronger. The amazing part is that my pain reduced significantly. Amazing! Unfortunately I cant attend that location anymore. I miss her classes so very much. Rhoda is the best!

Its ok. Although, sometimes the music overhead is a bit loud particularly when wearing adjusting earbuds.

Come if you would like to experience COVID. No one wears mask at this location and the staff does not take any measures and do not care. Today I saw at least 30 people without a mask working out, I asked the front desk to do something about it and was completely ignored. This place is th e reason why COVID is on the rise in our state

If youre looking for personal training look literally anywhere else, unless youre looking to be deceived and waste over $1000. Sorry for the length, skip to the bullets if you want a TLDR. I went in interested in doing some personal training. They give you a complimentary introductory session before selling you an actual program and having you sign the contract. Well, turns out that the person you do the training session with is one of the sales people and, well... you wont get to train with that person. To finalize the contract they call some VP of something that lives in California. No idea why a VP would need to handle a contract, but he gives you the following explanation regarding canceling personal training services, if you so decide, after you have signed the contract:Okay, say you have 8 personal training sessions. You only use 4, but have 4 left. You would be responsible for paying 4 and we [LA Fitness] would cover the other 4.Simple enough right? You pay half for half of the training sessions, LA Fitness covers the other half. Wrong. You ACTUALLY pay half of the REMAINDER of the contract. Essentially you pay for 6 and they pay for 2. So, instead of paying $625 for HALF of the contract, you end up paying $1050 In defense of this location, and probably the reason they do it this way in the first place, all they enforce is the contract and NOT what you were told by Mr. VP California (Jonah I believe was his name.)Then theres the second instance of misleading. When receiving my pitch, the sales guy, again, not a trainer, wanted to introduce me to one of the trainers that had a similar body type and thus would be a good trainer for me. Something I didnt find out and wasnt told until several days later when I tried to book a training session on the LA Fitness app is apparently they have different levels of trainer. It was only once I tried to book a session that I saw my only options were Certified Trainers. The trainer to whom I was introduced was a Master Trainer. The Master Trainer obviously costing twice as much as the newly certified/no experience Certified Trainers. But, they do reassure you that the no experience ones dont actually create the programs, instead the Director and Master Trainers do. So, you pay the same as you would for any other personal trainer for 30 minutes of actual training (youre expected to stretch for 15 minutes before your session and 15 minutes after by yourself) AND that trainer didnt even create your program.Look, I get that trainers need a way to gain experience and I probably would have been fine with that. I also now understand why it is important to read the ENTIRETY of a contract before you sign it. The problem that I have is that this company is incredibly deceptive and intentionally misleads you just to get you to sign the contract.If you still decide to go for the very underwhelming personal training services offered by LA Fitness, here are some things to keep in mind and know in regards to what your contract says:1) If you cancel before your term is up (known as a buyout) know that you will pay half of the REMAINDER of your contract. For example, if you sign a 12 mo. contract and ONLY USE 6 mo., you will pay for the 6 mo. you used PLUS HALF of the REMAINDER of your 6 mo. In other words you will be paying for 9 months.2) There are two levels of trainers. Certified Trainers and often newly certified or inexperienced and are the basic level. Master Trainers have been working at the company and have gained experience there, but are significantly more expensive.3) Even if you purchase the Master Trainer program, your gym MAY NOT necessarily even have a master trainer on staff and you will be stuck with a certified trainer (this is also written in the contract, so dont say I didnt warn you).4) Just in case you do want to terminate a contract, per the contract you have 3 DAYS to cancel without penalty (i.e. after those 3 days you will have to do a buyout and pay half of the remainder of your contract.)

Clean gym... Only issue is that theyre missing dumbbells.

Austin the general manger is great..Thank you very much.

Kelly is the worst personal training sales person I have got to speak with. She is very rude with me, the worst person I have ever met. Never ever go to speak with her.

Glad theyre open all the way!! Including the pool, hot tub, and sauna. Just closing a little earlier.

Checked in, walked around, left. I imagine they’re restricting hours of operation due to Covid. What baffles me is how they neglected to realize that restricting the hours will inevitably lead to a bunch of people packed in at the same time. Seems counterintuitive if you’re goal is mitigating spread.NEVER seen it this busy before. Not the best strategy. Do we get to pay partial membership fees for restricted hours? Why not?

First time at this location since the pandemic and a good amount of people are not wearing a mask inside the gym.

This place Motivates to workout!

Clean. Well organized. Well laid out. And people actually rerack their weights where they belong. This is one of the better ones.I didnt have to deal with any personnel, so cant speak to that.

Pro’s: Nice selection of machines and weights... basketball and racquetball courts available.Con’s: A lot of members don’t pick up after themselves. I find myself having to walk all over the gym to find a missing dumbbell that someone never put back (happens all the time). No one wipes down the equipment after use (and this was before COVID). Personal hygiene of many of the members is lacking in a major way.

Never take their personal training programs. Agreed to do a 6 month personal training program only to realize at the end of the 6 month they charged for the 7th month. When asked for refund they said they wouldnt. Ever since I joined they have withheld information from me regarding the number of sessions. They said I get to have 7 sessions a month and 2 months later they would say there are only 6 sessions a month. They never said anything about the time limit till which we can use these sessions and I ended paying for sessions that I never used. They took from me around $600 for these sessions which I didnt get to use. When I asked them if I could use those sessions after cancelling they said I wouldnt be able to and thats their policy. There is no one to whom you could escalate this. I have ended up with severe stress dealing with them. All these eschewing of information and their attitude towards their customers.

I had a really good experience. I went in to sign up and the woman who helped me out was very chill and inviting. She gave me a thorough tour and sat me down to check out what plan suited me best. She went through the pricing, the annual fee, and when everything would be charged. The gym is a tad smaller than Fitness Connection in Irving, but still accommodating. Theres no women-only section but the saunas are still separate. The place was fairly clean and didnt have an overwhelming smell like 24 hr Fitness does in Valley Ranch. Everyone seems cool, Id recommend to friends or family.

If you go to the gym in the AM, this place is good. However, if you go in the afternoons/evenings its a mess. It seems like a lot of great work is done in the morning to keep the place clean and organized but ignored through the rest of the day. If you like to workout in the 2nd half of the day. Stay away.

Really like it here. I do personal training and see someone I really like. Good kids club, I just wish they had more extended hours. Dry saunas in the locker rooms, and the locker rooms are nice and clean. Equipment is never broken, and the squash courts are also really nice and easy to reserve with the app.

Very clean and plenty open machines in early AM.

I signed up at a different gym but moved away and this ended up becoming my home club. Ive never personally dealt with the staff, which for me is a positive. The gym itself is great, equipment is hardly ever out of service and the locker room and sauna is well kept. Im only giving 4 stars, because as I stated, I dealt with a different staff upon sign up so I wouldnt know how they work here at this particular location.

No proper response and make sure you guys don’t share your information with this club they are cheaters they will changer without your knowledgeI suggest to look for good gym

Great experience there just signed up today

Very friendly, informative staff and a great welcoming atmosphere. Well equipped gym with all fitness facilities. I would recommend to anyone!!!

Disappointed. Went to the gym this week and felt uncomfortable. There are more than 50% of the memebers who dont wear masks or have their masks below their mouths while working out. One guy even sneezed without covering his mouth. I asked  the front desk gentleman to remind the members of the mask wearing rule and he said he couldnt do anything about it. Plus, the speakers to make announcement are broken.

I just moved to Dallas area and wanted to try out the gym. I went with my friend with a pass that I applied online only to run in to an employee that told me rudely that unless I can prove that I have a proof of residency around 30 mile radius I can use that pass. I just moved here and have not updated my California license to a Texas one? The employee here just have terrible attitude overall and I will not be trying out another LA fitness gym for this reason. I strongly recommend against going to this specific location.

Its good for working out by yourself or bringing a friend. They have personal trainers inside as well, but you have to pay for them. The upstairs is where the treadmills and bicycle machines are stationed.Downstairs is where the machines and free weights are located. Its also special room would have special group classes throughout the week.Theres also a small court for basketball and two other rooms for racquetball.The only major flaw I would have against this place is theres not enough free weight machines or free weight stations. During certain days of the week like Monday or Tuesday its packed.

The WORST gym in terms of how they do business. Their sales people do not discuss upfront what all they plan to charge you - so be careful. They gave us a lower monthly just to get us to sign, without telling us they will charge an annual fee later on. When we learned about this, we decided to cancel, but they will NOT let you cancel. They will say their system doesnt allow them to cancel. They will keep charging you even if you told them you want to cancel. This way of doing business says a lot about their company. All they care about is milking people money and not about doing business ethically and treating customers right. AVOID THIS GYM AT ALL COSTS. There are better gyms in the area with great service, better facilities, and much better customer service and honest business.

Decent spot to fulfill ur simple needs, had a good experience.

Nice gym! Lots of equipment, free weights, plenty of benches and cages. A bit short on the smaller dumbbells and no bands or chains. It can be a bit of a shock if you like folks using towels, wiping equipment and putting weights back, but it only takes a couple minutes to get used to. This is a very good bodybuilding club. Highly recommended.

Great place to workout just wish the Sauna was open

Gets very crowded

THEY DO NOT ENFORCE MASK WEARING!! MOST PEOPLE DONT HAVE ON THE OR MASKS

If you’re from out of town, don’t bother getting a guest pass. They won’t accept anyone over 30miles out. Which also not a listed policy when requesting your guest past.However; the folks working at the front desk are great and understand your frustration. The 2 stars is for the poor accommodation of this facility and not a reflection of its staff. TF with this LA Fitness and their $16 price tag for a day use.

Great place for work out.

Worst marketing, I called them to find out about the membership, after that they did keep calling continuously, even I informed them that I might be moving out of dallas and if i move i might not consider LA fitness as it is 7miles and i have some other club close to me better than LA fitness.They said they will be refunding the amount paid if I am moving out, I called them after 1 r 2 days as i have decided to move out then they started showing true colors, they dont respond, call back, when i ask for Chris who signed me up they just say he didnt came and with worst attitude, they might have signed me up and made me paid initial deposit but never again i am gonna sign up with LA fitness

Outstanding facility! This place is no joke unlike other gyms I’ve worked at. The real deal. I’d give it a higher rating if I could. 👍🏽

Been 2 days at LA fitness and I’m liking it. Day 1 at the racket ball court and day 2 at the cycle class. Would’ve been nice if they offered bats for racket ball but nevertheless ive had a good experience!

This place is awesome. The trainers are very attentive and welcoming. They push you out of your comfort zone, although they modify for you if you need it: the environment is amazing, loud music high energy. I look forward to my workouts.

This location has a little more space than most other locations, but it needs every inch. Every time time I have visited it, it’s busy and sometimes hard to get the equipment I want to use due to someone/people using them. I prefer going to one of the ones without the crowd, but if you feed off the energy of others in the gym, then this is a good one for you.

Have been a member at this location for more than a year. Never had any issues so far, every staff where super helpful and professional. With the pandemic, completely understand the reduced time of operations. But today a staff asked me to leave the gym at 7:57 taking away the equipment i was working on. Told him that it wast 8 yet and if we do not leave by 8 he could have asked me to leave . But he literally kicked us out taking the equipment away while I was asking him twice, That It’s my last set and will be out in a Minute.I Went back to ask his name and he was very unprofessional and said his name (do not want to mention here) and just started walking away when I was still talking, He was so rude . Is that how you treat a member ? Extremely disappointed!!

The personnel are absolutely impolite and rude. LA fitness makes it so hard to even cancel my own personal membership contract. They say you need to come in person, and only one guy has the authority to cancel and then they make you wait for ever. They really don’t know how to treat their customers. Unfortunately there is no other decent gym nearby else I would have quit from here.