My name is Jhasmine and I regularly visit Fat Joe for transmission related check ups. I am a young hustling and ambitious 20 something that works extremely hard for my money. I know that when I go to Fat Joe I will not be squeezed for my dollar and that I will be advised ethically. They make sure that I leave feeling affirmed that everything I wanted to address has been answered. Joe is the sweetest. All of these men love what they do and it shows. Thanks again!
Does awesome work on your vehicle, and friendly staff. Would highly recommend this place.
Wow wow wow. Customer Service, Family Owned and Service. I would give 10 stars if I could. I needed this type of service today! ❤❤❤❤❤❤❤
Javier and Corina were awesome and very knowledgeable about car and repairs. They offered some tips on purchasing a new car if necessary as well. Highly recommend for car servicing.
Fantastic service center, has been given awards and recommendations in many different categories. Would recommend to anyone
Mannn they are great here. Definitely family oriented, and they are not trying to just get a buck! They are very honest people! And prince the dog is a sweet heart! I do recommend. Fixed all my issues for aGood number
Love this place. Family owned. Everyone there has always been extra helpful and knowledgeable.
Fat Joe’s is the way to go! The team is super efficient, kind, and professional. Everyone I talked to had a great attitude and did everything they could to help. I needed to get my transmission looked at after a different shop told me it would be $2400 to fix. Fat Joe’s found the root of the problem which happened to only be a minor leak and a sensor needed to be replaced. They fixed these issues in only a few hours, and kept me updated through the whole process. Going to Fat Joe’s saved me so much money. I only had to pay $400. They are such an honest and reliable shop. I will definitely be returning!
Super friendly, great service, fair pricing - 10/10 would recommend! Thanks, Joe!
I’m currently on leave from the Navy to pick up my car. I have only 3 days to get my car ready to to hit the road back to Virginia. Fat Joe’s set me up for success. They were able to replace my windshield and repair some minor body damage all in one day. They also fixed some sensor issues prior to me coming down and did an overall check on my car. Long story short they are the real MVP’s and I couldn’t thank them enough for all of the timely help. Now I have the rest of my leave to enjoy and not worry about my car.
Fat Joe’s auto repair has been my go to shop for several years now. Not only do they service and maintain my personal vehicles, the company I work with has now started using Fat Joe’s exclusively on ALL company vehicles. Not only do they do a great job they are also a great family to do business with. Support your local family owned businesses for the best rate in the least amount of time or at least stop by and say hi to Prince! You guys rock!
Im very please with the service I received. I would definitely recommend them for all of your car care. I will never go anywhere else to get my car service. Im recommending friends to come here. Thank u Fat Joes you guys have made my day.
Fat joes auto was great as they found all my problems and got me back on the road with a smooth riding car again. Thanks fat joesMary h
Fat Joes is a small, down-to-earth shop thats family owned, fairly priced, friendly, and helpful.Im not auto savvy, and came in due to my car making a loud grinding noise when I drove at low speeds. Turns out I had warped my brakes. I was impressed when owner took thirty minutes politely explaining the mechanics of the issue, how to prevent it from happening in the future, and other tips for prolonging the life of my new brakes.They gave the papers, printed out a helpful list of tips for me to follow while driving, did a complimentary tire rotation and oil life check, and sent me on my merry way. No overpriced upselling, no nonsense, just good service!
Fat Joes is hands down the best repair shop in Irving.They have repaired several of my vehicles thanks to their versatility and decades worth of expertise.Ive seen them work on bare engine rebuilds, transmission rebuilds, electronics diagnostics, diesel mechanics, computer programming and antique/ hotrod projects just to name a few.I have yet to find another shop that can accomplish all these repairs in house.Hats off to Joe and his team for always delivering A1 service.Thank you
Had to get a new motor and Fat Joe did an amazing job! I highly recommend them and will use them in the future!
These guys are the real deal. I brought my car in and they gave a better diagnostic than the dealership! I would definitely recommend them for your auto service.
Absolutely incredible place, Joe is the nicest guy you will meet. Highly recommend for anyone who needs repair work.
Great pricing, professional service, and personable folks!
I needs to get oil change’ windshield whippers and inspection. I was referred to Big Joe’s Auto by a friend who’s been using them for 20 years and so glad I found them. I love supporting family owned business!
Honest, friendly and reasonable prices ! Will be coming back !
Always very attentive and provide great customer service. I’ve been coming here for three years and have no complaints. Deff recommend !
My card started making a loud noise as I got off the highway on my way to my new job this morning. Saw the great reviews for Fat Joes so took my car over during my lunch break. Let me tell you they were wonderful! They knew I was on my lunch hour on just my second day of my new job so took my car in right away. They suspected what the problem was from what I explained. Not only were they were right on, but easily made the repair and then didnt charge me. Wow! Awesome service and very nice front office owners. I now know why they get all the great reviews they do. So happy to have found a great place to bring my car for service! Thank you Fat Joes Auto!
I had a radiator hose burst. Fortunately, I was in close proximity to Fat Joes Auto & Transmission Repair. I pulled in and even though their appointments were booked up for 4 days in advance, they were kind enough to take a look at it for me while I got a bite to eat at the Braums next door. Imagine my surprise when I came back to find my vehicle completely repaired with coolant added - all at no charge. This is truly a unique experience for me. They have turned me into a HUGE fan. Awesome group of people.
Speedy service and great professionalism! Definitely recommend 👌👍
Excellent customer service. They did a Fast and excellent job in my car. Definitely recommend fat joes!
They rebuilt my 2015 chevy suburbans transmission. They rebuild transmissions in house. I am very satisfied with the work and service. The work came with 1 year/12000 miles warranty. Small independent automotive shops such as Fat Joes Auto are generally more competitive due to lower overhead.
Awesome place, they always take care of me anytime I have car troubles and the front end staff makes you feel like at home!
Stopped by Fat Joes the other day was having some issues with my car. The customer service was beyond excellent! If I could give them more than five stars I would! I left feeling like I was apart of the Fat Joes family! Quick, trust worthy repairs and a price that didnt break the bank. If you need repairs you can count on them for all your vechilce needs! Thanks a million, one satisfied customer here!!
I am disappointed to say, I would NOT recommend Fat Joe’s Auto & Transmission Repair.CAUTION: They (1) overcharge and (2) will recommend work that doesnt actually fix the vehicle.My family and I have attempted to use them three times to fix three different vehicles. We like to support local businesses and they are close to our home. Unfortunately, we now know, all three times, we were overcharged and recommended work that did not fix the problem. If you do decide to use them, I would recommend searching the actual price of the part before blindly agreeing to the cost. An employee admitted to me this afternoon that they upcharge on the parts to generate revenue. They get their inventory from a company called NAPA.Most recently, I came to Fat Joes because my check engine light came on. They determined my upstream and downstream O2 sensors needed to be replaced. Even though they recommend both, they only repaired my upstream sensor. The total cost to repair only the upstream sensor was $443, $69 in labor and $335.29 for the part. When I searched the part on NAPA, the cost ranged from $70-110. Charging over 3 times the cost of the part is excessive. If this would have fixed the problem, I would most likely not even be writing this review. However, two days later, my check engine light came on again. When I went back to Fat Joe’s, they ran another test and determined that there was an additional problem(s) which they kindly offered to diagnose and fixed for more money! I am unsure why they did not rerun the test to confirm my vehicle was actually fixed before returning it to me the first time.
The best the most honest people!!! Professional kind people they Really know their stuff!!! Best mechanics 👍
5/5 would recommend, Javier is so kind and friendly, and keeps you updated the whole time! They ran test on my car and helped me and took my engine light off! Love this place!! Take your car here, you won’t regret it!!
Great place and people! They were quick to find the issue and fix it! Definitely will be back!
Great service and honest people
Definitely will be back. Great service and done quick . Very professional and felt at ease while waiting in the lobby. If. I could give 10 stars I would !
My car started overheating this morning on the way into work. Of course I’m panicking about how I’m going to get home. My people are all back in Austin. Looked on google and saw that Fat Joe’s had excellent reviews, came in in, they were able to diagnose the issue, fix it and have me on my way. This place is concerned about their customers safety and won’t try and nickel and dime you. I didn’t have to pay, they did that out of pure goodness. I HIGHLY recommend this place. Would give it more than 5 stars if google reviews allowed that. Thank you so much Joey and the rest of your family!!
I had an awesome experience at Fat Joes. I came in Tuesday and made an appointment for Friday to fix my AC. I was treated with respect and was given an estimate that was fair. They kept me up to date with what was wrong and fixed it within a couple hours. If you want honest, family owned quality service then come here to get your vehicle fixed.
These guys did a great job on my car and its the only place I have gone to for repairs for years. They go out of their way to get all my work done for me on time. I dont trust any other mechanic to work on on my vehicles.
So friendly and caring I’m glad I made the decision to come in to their shop and ask for help. Will be back!
Joe and his family are so kind and helpful. This business really knows how to treat customers and make them feel valued!!
Recently, my work was again completed on time at a reasonable price. I highly recommend this place.
I ABSOLUTELY RECOMMEND THESE GUYS HANDS DOWN ! they were VERY nice, professional, and they connected with me thru my hard times . they will definitely be my go to guys for lifeeeee !
Wonderful place first time visiting was today treated me like family & I didn’t even know them I went to several different shops & they could not identify the problem. Well fat joes found out Exactly what it was and they didn’t cheat me with the price & estimates! They didn’t even charge for a diagnostic check either! They really know what the hell they are doing you can sit back and relax and not worry about getting cheated out of your money. I recommend everyone to come here for any mechanical issues waaaay cheaper than a dealership with waaay more knowledge! 5 Stars! 5 Stars!5 Stars!
Always friendly, courteous & efficient. Definitely recommend them often to people looking for a good mechanic.
Very polite and welcoming. As soon as I walked in I was greeted. They are always honest when it comes to the service. They truly care about the customer and the quality of services.
If you are looking for a reliable, very reasonably priced, family operated car repair operation you can trust, this is the place. Ive been going there for years. Every experience has been positive. Joe (a Vietnam veteran) and his family are the best. Bring your car here and be assured you will get professional, reliable and very competitively priced service.
I recently started taking my Lexus to Fat Joes for two reasons. 1. They’re pricing is way below what I would pay at a dealership. 2. The staff make you feel like family. They are welcoming, fair, and transparent. They let you know from the beginning what you would be potentially paying and do not give you any surprises at the end like some other mechanics I’ve dealt with. I will continue my business here because of their professionalism and their reasonable pricing.Thanks Fat Joe !!!
These guys have the best customer service!! I would give them a 10 if google had more stars. There here for the family and won’t rip you off.
Great prices, quick service, and absolutely phenomenal people. Came in for a diagnostic on an issue I thought I had fixed, and was absolutely blown away. My previous mechanic had made an installation mistake and was going to charge me $70 just to take another look. Called Joe, and couldnt be happier I did. The people here are as honest as they are helpful, and thats exactly what everyone needs in a mechanic.Found the best guys in DFW, wont go anywhere else. Thanks Joe!
I have been taking my various cars to Fat Joes for repair work for years. Their prices are much lower than dealerships. They get the work done quickly. They do not try to get you to have work done that is not necessary like other shops do. Overall I am very pleased with their service. Dont waste your money on overpriced dealership services.
Very nice, but twice as much as the second quote I got for new brake pads.
I have been going to Fat Joes for three years. They have done excellent work on my 2002 Lexus SC430 and my 2015 F250. The prices are very reasonable and the people are friendly and professional. They do what they say and get done when they say. They are also very good at communication with their clients. As long as I live in the area, I will be going to Fat Joes.
I am very satisfied with the mechanical transmission issues that need to be done to my Explorer. All the guys was very professional, patient and informative. My favorite part about my experience with Fat Joes Auto & Transmission Repair, is when I got a call about my car ready to be picked up. It was so fast and the work was excellent due to the fact the previous transmission shop in beltline rd in irving TX tell me something different to fix and the longest days the car needed to be there with them. With Fat Joe, they find the right problem and they fix it so quickly. Thanks, everyone! From now on, My car belong to fat joe auto repair because i will never allow any other mecanic to touch my truck again. May God bless youll.
Do not waste your time. Take your vehicle to Eagle Transmission & Auto Repair instead. Theyre right down the street and they provide excellent service and pricings. They even give free quotes and diagnostics... Fat Joes charged $110 just for the diagnostic test.
Fat Joes Auto is conveniently located on a main street and is easy to find as it isnt difficult to see as you drive by. There are two gentlemen in the office (one is Fat Joe himself) and they are both polite and professional. I only needed a state inspection so service was fast. I dont like the fact that they drive your car around to the back and you cant see whats being done to your vehicle because the front garage doors are almost always closed. Again, the wait was not long at all (approximately 30 minutes). They also provide tune ups, oil changes, tire rotation, and they claim to be experts in transmissions. Their prices are competitive. Their office is neat and clean. They have a chunky pet bull dog behind the counter who isnt intimidating at all. Hes actually kind of funny because of the way he stares at you as your being serviced. The visit was pleasant and I have no problem recommend them to everyone.
Extremely honest, I came in from another shop that was going to replace my power steering pump because there was fluid around it and I thought to myself make sense, luckily I did not have time to complete the work at that shop. I took it to Fat Joes and they checked it out! I was expecting to pay 400+ for the repair and they called and said it was just a hose. I will definitely be back for more work trust and honesty are hard to come by. Highly recommend. Thank you Joe!!
I had to bring in my truck for much needed maintenance and repairs. The guy at front desk, Javier, was very helpful in answering all my questions. They quoted me a fair deal as compared to other auto shops in the area. Plus they had my truck ready in a day! Very fast and professional service. I will definitely be coming back here for all my future auto repair services.
Always a good experience. They take care of all my vehicle needs with the utmost satisfaction and customer service
I have been taking my 1979 Chevy C10 to Fat Joes for repairs and check-ups for the last year and I can say, without a doubt, that they deserve their five star review and more. The business is very family centered and friendly. They not only quickly and thoroughly fix vehicles but they offer local restaurant recomendations to newcomers to Irving like me.The whole team is willing to talk shop and to describe the whole process they took while fixing my truck. If I have any problems, I take my truck to Fat Joes without hesitation. Thank yall for great and friendly service!!
This shop kills it!Family owned and veteran operated. They do superior work.My 2013 car went completely out of service, needing a new motor. They were patient with me through the lengthy process. My car drives smooth like a champ. Customer service was great!If anything, you at least have to stop by and pet prince, the bulldog. He’s good luck.Great place, highly recommend.
My first visit at Joe’s was amazing! They make you feel welcomed as soon as you walk in and they treat you like family. They are very knowledgeable and extremely great at their job. This is the most trust worthy shop I’ve been to. They took great care of me and my car. My fiancé and I will definitely keep coming here and recommending every one we know! 😁
Finding a good and honest car shop is so frustrating especially when you don’t even know where to start. I’m so happy I was recommended this place! Javier and his staff are such amazing people they went above and beyond with all the repairs my car needed. I cannot thank them enough for such exceptional and may I add fast services. My car needed so much work but they still managed to have it ready within only a couple hours! The attention and care they gave me as a brand new costumer was so warm and welcoming that I will without a doubt be coming here for all of my future car repairs.
Great work, friendly staff and trustworthy!!! You guys are the only place I let work on my car. I have an 18 year old 2000 Mercury Grand Marquis and it belonged to my mother! I am truly a customer for life. You guys are great and a special shout out to Joey. Thank you guys for your service!
I must say, I took my car here with an open mind not knowing how things will workout. I have 2 foreign cars and am very picky on who I allow to work on them. Since I got there the staff was nothing but courteous and extremely informative and professional. I received my vehicle repaired within their advised timeframe for a beyond reasonable price. I hope you all have such a great experience as the one I had.
Amazing hospitality and service!!!! The place lives up to its reputation! Javier and his family made me feel right at home, nothing was underpromised and my car left fixed with no issues!!! I had been having car problems for months before I took it to this place. When I left I felt confident that I wouldn’t have to go back for the same problems anymore!! Javier explained everything very well from start to finish and kept me in the loop if any changes arises! Definitely taking my car back for regular maintenance or any other big issues. When you take you’re car here you know they will fix the problem and if feels good!!!!!
They gave me excellent service getting my car inspected.
I park in the same parking spot every day at work and for some reason I decided to pull up over the concrete curb and yep you guessed it, loosened the front bumper guard. Went to the closest garage and they fixed it for free. Gotta give a shout out to superior service at Fat Joe’s Auto Repair. They left me with hope that there are still great people and customer service in this world.
Easily the best customer experience I ever had at an auto repair shop, no frills. Shout out to Xavier, he went above and beyond expectations to fix the car as I walked in and that too they were about to close.PS:- look out for the for cute dog in the shop 🙂
I had to take my car to Fat Joes because it had broken down in Irving while we were visiting family. Since we were not from the area, we were nervous because we werent sure we would find a good and trusty mechanic. Fat Joes took great care of us! They were patient with us as we considered our options and even stayed after hours to finish running a test on our car to make sure all was working properly again. The prices were reasonable, and the staff was fabulous. I highly recommend them!
Ive been going to Fat Joes for 5+ years for with different cars and always has been a great experience. I had my 2002 Jeep Transmission Rebuilt and it has worked like new ever since. They are very accommodating with their services and your schedule... always great customer service, even better prices compared to other shops and dealerships, and overall great work quality. I really like these guys... Joe, Joey and their crew are amazing.
10/10 would recommend, Javier is so kind and friendly, and keeps you updated the whole time! They ran test on my car and helped me and took my engine light off! Love this place!! Take your car here, you won’t regret it!!
Honesty. Thats really all you can ask for. My shop now
Incredibly friendly service. Never had an experience where I felt I was paying more than necessary. They also are very generous to more regular customers even offering a free service or two every now and then. Certainly a great place to go for auto-repairs
SUPER SERVICE!!!I moved from NY a few months ago and needed to find a place with a reliable staff. I happened to look at places near my office and was lucky enough to find Fat Joes. They are a family owned business with a hard working and honest crew. Ive been there a couple of times already and Joey has always been awesome. They get the work done fast and accurately. I had to stop in there for a quick fix on some tubing for my windshield wipers and they did it on the house in 2 minutes. You just dont get this kind of service at the chain shops. Great work guys!! If I ever need a service place to go to, Fat Joes is the one!
I had two different used cars I took to them for years and they always did the best work and were always reasonably priced and never tried to push anything unneeded (they past my test when they told me I still had over 50% of the rear pads and to only replace the front brake pads). I even took my brand new Jeep Rubicon to them and had them put on a custom cat back exhaust I bought. I saw another jeep there that they were doing some customizing to as well. So once my warranty is out Ill be taking my jeep to them for all my mechanic needs. Great family business and have trusted them for 8 years with my vehicles.
Very helpful and nice!! Helped me out with my flat tire
Ive been going to Fat Joes for at least 15 years for everything from an oil change to a complete engine rebuild. They can do it all! Their prices are fair and their customer service is top notch!
This shop is AWESOME! I drove in with a flat tire on my freinds vehicle and they changed it for me right away without charging me anything! You probably don’t think that’s a big deal right? But guess what...this isn’t even a tire shop!! They had me back on the road 10 minutes after I pulled up. This is the type of place I would definitely want repairing any issue I have on my vehicle. It’s not often that you find a good, honest repair facility that will go above and beyond to satisfy their clients and I believe that Fat Joe’s does it RIGHT!! **Awesome experience**
I first came to Fat Joes when the transmission in my car needed to be rebuilt. I searched for the closest transmission shop and here I was. Aside from the good pricing, the hospitality I received here was beyond anything Id ever received from a mechanic shop. It was the first time I had taken my car somewhere and felt like the people there really genuinely cared about making sure my issue was taken care of. Fast forward a year or two later and they are the only people I trust with my car and I mean I genuinely entrust them with my car. Ive since moved to Dallas and havent considered even for a moment of finding someone else to take care of my vehicle. Ill gladly make the trip out here every time Im in need of a repair or general maintenance. Fat Joes sets the bar for what 5 star service looks like. Im a customer for life.
Customer for life, the whole staff makes you feel welcome. Great people, great services. They go the extra mile in every aspect of their work. Extremely knowledgeable, theres always a confidence when you go here because you know youre getting taken care of. Such a honest company!
Got my car serviced here recently. The service was perfect and I could be more happier with these guys. Recommended
Ive been going to Joes for over 5 years. The staff is always friendly, attentive and honest. The first time I went in, I was in college and scared to death Id get taken for a ride because I was a young girl who knew nothing about cars. Joes has always been awesome about giving me up front facts and not pushing anything I didnt need done. Highly recommend
Fantastic customer service was able to help me out tremendously. With any question or concerns I had. Very knowledgeable. I will be back for any and all of my auto repair needs!
Great place! All of the people here are extremely friendly and knowledgeable I was greeted immediately and was tended to my needs ASAP, as a first time guest I was treated so well that it felt like I was family. I would recommend this place to ANYBODY!!! and I definitely will be going back for all my automotive needs!
What a fantastic experience! A family-run business to the core - and family-conscious as well - these fine folks told it to me straight, got the best deal for me they could on parts, and double-checked their repairs before I left. When they found a problem with one of the parts they installed, they replaced it immediately at no extra charge - on the same day! These are definitely my go-to guys from here on out.
Fat Joes have taken care of me in so many ways. They replaced the right parts when the dealship told me I needed a new transmission.They have never been anything but honest and have really have my trust by now. That is a difficult thing to come by in a car dealership.
Have visited on multiple occasions and have always received prompt, professional and the best service. Very knowledgeable in their work and will let you know all your options to satisfy yourself and your wallet. Even offered me ice cream from next store! I would definitely recommend this place of business to everyone.
Got my engine replaced, excellent job. My Suburban runs better then before. Customer for life. Thanks guys.
Ive been a Fat Joes customer for over 10 years! I keep going back to them because I trust them with both of our vehicles. They are a family oriented owned business that always does what they can to get your vehicles fixed at a VERY reasonable rate. The job is always done right the first time, and Ive never had an issue with any of the work they have performed. I highly recommend them to anyone looking for a mechanic!A very satisfied customer indeed!Luis Trujillo
AMAZING! My coolant fan went out on my vehicle and I took it in to Fat Joe’s. It’s 100 degrees outside so no AC was horrible. I was quoted at an amazing price and it was fixed the same day. GRACIAS!
Had a great experience at fat joes auto, initially thought the repair was going to be something more expensive but joe informed me that the problem wasn’t nearly as big as we thought which saved me some money. Highly recommended to anyone in need of auto repair.
Joe really goes the extra mile to help our business fleet to run smooth. He is very knowledgable and very customer service focused. He understands small business and the need to do it right the first time. Very good service and honest company. We have been doing business with them for more than 5 years and would recommend them.
Deceptive & disrespectful. quoted me over $1,000 for parts and labor. said the parts were over $700 because they only use Napa parts. i step out & called Napa because i already did my research & knew about how much & this was no where near. Napa said the parts were $490. i ask this guy how they came to the price he said they are an authorized Napa dealer and upcharge 20%. i said but what you are telling me is $100 over 20% where is the extra charge coming from & he said u can take it somewhere else.
I LOVE FAT JOES AUTO REPAIR! Truly a honest and affordable family owned business! I took my car in because it was running ruff they found that it was needing a tune up and my front brakes. I told them to go ahead to replace everything it needed. Now my car is running like brand new and I was there I want to say about 2hours and I promise you, it didnt feel like it ! With such a nice staff and great waiting area I felt like I was right at home. If your looking for a affordable and honest place to take your car Fat Joes is the place to go ! LOVE YOU GUYS THANK YOU SO MUCH! my new doctors for all my vehicles =)
Great service! Great value!
First impressions are everything and they blew me away! I heard a sound in my tire and saw Fat Joes auto repair I came there and he quickly checked my tire and corrected the problem. I was amazed at how quick, gracious and sincere he and his family were to me. I would choose them over Park Place Mercedes any day. Joe has a long life customer with me because his first impression was a lasting impression.
Amazing technicians and the customer service is amazing! Really professional and the most kind people I have ever met. I would definitely recommend this shop to other people. Best shop ever!!!
These guys did a great job with the repair. Was thrilled with the work and the professionalism of the staff. Would use them again!
Joe has awesome service! He is reasonable on prices, flexible schedule, and goes out of his way to ensure your vehicle is performing at top level. If you still have problems after the repair, talk to Joe and hell fix it no questions asked. Highly, HIGHLY recommended!!!!!
The techs are honest and the prices are very reasonable for repairs and maintenance services. Simply amazing!