I never met Vickie or even talk to her .I have had my auto and homeowners policy from (Allstate) since I believe 1998 . At that time this Allstate agency was owned by anther sidebuster. I can’t remember his name but apparently Vickie purchased this agency from him or took over. It was around the year 1999 or so.The old agent eventually move to Korea .He began working at Kia Motors as risk assessment officer.. He eventually worked his way up and now is the Chief Operating Officer for KiA.I don’t now what he does now. He might retired by now.Her staff is a pretty happy go lucky bunch .I made a few small claims over the years and we get a big laugh about it.One time I called them angry about the rate increase.By the end of the conversation they had me laughing about the rate increase. I been to their location one time in 25 years I been with them.All the ladies in the office are easy on the eyes if that is important to you.
The staff is always friendly personable and attentive to my questions/concerns. They help me and my family save $ and bundle services for additional savings. You are treated with respect, I really appreciate all they do.
I felt my agent was very knowledgeable, upfront and honest . She made shopping for insurance hassle free. And she got me a very good rate
I appreciate the immediate, helpful responses to my questions.
I really enjoy my experience with this company so far.
Since retirement, I transferred my regular policy to Mile Wise so I only pay for the mileage I actually use. It saves me around $50.00 or more a month! Thanks Allstate!!
Each and every time I have called someone at this office. All staff members were pleasant,cooperative and informative.If one was not able to address my concerns at that moment I always received a call back the same day alleviating any of my concerns.I am a nurse and know how important customer satisfaction can impact a business..Thank you for letting me share my experience with you.
They will charge you and increase your policy payments. They will cancel your policy if a payment does not go through when their agents enter the wrong information from your bank account. They lack knowledge and the agents are rude and disrespectful to the customers. They don’t write down the notes correctly when you speak to different agents in their office and make it seem like it’s the clients fault for not making a payment. You can’t trust them if you get in a car accident and end up in the hospital to handle your claim right. You deserve something better than a bitter, careless company who only wants your money.
Very professional, follows up quickly with correspondence, excellent knowledge of the products and worked diligently to understand my needs and fit the right insurance to them. great outfit!
The Lundquist agency is the best! Wonderful customer service is always provided. Always there for me when I have a question. Would highly recommend!!
Rosa & Josephine are the tops & Carolyn who always answers the phone is a plus to your business. They are Vickies Angels . Answering questions & solving problems every day. Thanks Angels for being there for me.
We love Vickie Lundquist-Allstate! Her staff is amazing, helpful, friendly and most of all caring. No matter what we call them for big or small they are ready and willing to assist us! We wouldn’t trade her agency for another one! We get calls ALL the time from different companies and we don’t give them a chance! Thanks Vickie and your staff!
Allstate has really taken care of me in the past. I signed back up with them again recently for car insurance and the local agents were helpful and easy to work with. They helped me find and price the options that I needed and made sense instead of just trying to sell me on things. Recommended.
Vickie and her team have taken great care of our home and auto insurance for years. Happy to post this review.
Vickie and her staff at Allstate are A1 the bestest when it comes to giving you protection from lifes mayhem. Every time I was in need they were always there. I love that. I give them my highest praise and highest recommendation.
Mrs. Vickie was one of the best agents that I have ever worked with. She was always helpful and made sure that I understood everything concerning my policy. She was the constant professional and always put the customer first..
Vickie is awesome very well run & organized insurance agency we have been with her for over 15 years highly recommended.
Great Agency..Best insurance I have ever carried.. Wonderful staff.. Very Polite..My car was hit while i was at work. They took care of me and were super during difficult time...
I am as a 15+ year client of this agency. Ms Lundquist and her staff are prompt, personable, proficient and professional. I highly recommend this agency.
Always get great service from the Lundquist Agency, whether it is response to claims or just questions about policy, they are alwayshelpful and professional. They always provide personalized service.Highly recommend this team.
This agency is always very helpful when I call. All the ladies working are knowledgeable and very friendly. I would certainly recommend this agency to anyone looking for insurance.
I have been a satisfied cx with Allstate for decades, enjoys speaking with agent when I have questions about coverages or need to add- on. Keep up the excellent services, courteous and friendly relationship you offer. Thanks for being a loyal company for all my investment needs.
Always helpful and very friendly. They always take of things quickly. I can always count on them
I have been with Vickie since last October and its been very nice experience. She is very good in providing frequent updates thru emails and responds promptly whenever needed. Thanks for the best customer service.
Vicki Lundquist’s agency is top notch. Daisy is always available to answer any questions I have and gets any changes or issues I have taken care of right away
Based on years of working with several insurance agents – for both personal and business policies – Vickie and her team have proven to be the best. From their efficiency and promptness to their clear communications and friendly conversations, theyre simply outstanding!
I am an 83 year old retired physician who has found,over the years,the Vickie Lundquist Agency to consistently deliver friendly,honest. and dependable service which surpassed my expectations in answering. my insurance needs. Robert Koster
Every interaction with Vickie and her staff has been a joy. Excellent knowledge and customer service. I highly recommend her for all your insurance needs.
Great to work with and so timely with answers to questions!
This Agency is very professional, they have competitive rates and great discounts for good drivers. They are so Awesome !!
Love them! Have been with them for years. Would never consider changing agents.
Fast response, Great service, Very Knowledgeable, Very Friendly, Good options for coverage
The opinion of an insurance is often effected by the agent representing that company. In the case of ALLSTATE, and their local representative, Vickie Lundquist, both are well represented in this area, Ms. Lundquist makes ALLSTATE automobile, home, and automobile maintenance exceptionally good buys.
No complaints about the agent but Allstate is a real shady insurance company when it comes down to paying out for damages. I highly recommend a different company.
The Lundquist agent and all who works in this office are excellent, professional friendly personals. They always try to set you up to your goal with all state and get you the right coverage you need. Thank you
Great experience working with Vickie and her team! They always respond quickly to calls and emails and were always helpful with any questions I had.
Everyone in the office is amazing, always so helpful and they always follow up to ensure that my needs have been met!!!
I decided to get back to one of the primary insurance companys. I hadgoneh in the direction of some of thr lesser known companies for a lesser price and learned the hard way that it was easy to get premium down, by losing covereage.Ive not only gotten the coverage I needed at a reasonable price, received top notch, service and attention.
Great customer service! Will always insure my residence with Vickie and Allstate.
The staff are always on top of there game an are so easy to work with!!! An as a single parent with two kids stuff pops up unexpectedly and they have always been there an that alone says alot an I cant say it enough thank you for being there
Have not required assistance very often,but when I do itVickie is always there. Very efficient.
Very helpful whenever I have questions or need helpThank very much Dana!
Awesome experience!Vickie is fantastic to work with and very helpful!
Everyone that I have interacted with have very professional, courteous, and timely in their responses.
Stephanie Collins was very patient and professional with us changing Allstate offices. We moved from Illinois to Texas and Stephanie worked with us to make sure we were covered with our rental and auto insurance. Thank You!
Always a great experience with Vickie and her team!!
Excellent service and advise I always got from Vickie Lundquist Agency- Exemplary
Excellent Representative. +10 in Customer Services.
Always the best service!
They’re great always so helpful
Very good service
Adding and additional car to our policy took minutes. The policy was paid for and insurance cards were received in less than 15 minutes.
Vickie has really gone beyond the normal call of duty to help me w/my insurance.
By Far My Best experience
SUPERB !!
Most Excellent Service
Excellent service, very friendly and professional, especially Cinthya Guerrero, thank you very much for everything.