They did an excellent job and were very professional and responsive. James Caldwell was extremely helpful and came out right away to start the clean-up process and water mitigation. Colin was the reconstruction manager in the water damage restoration process and was wonderful- he always answered my questions promptly by text and kept me informed of the process and timeline. Everything was done on time and turned out beautifully. Five Star Complete Restoration performed the majority of the work on the reconstruction of the water damaged basement in Indiana and they did a fabulous job. They were always on time, they immediately took care of any additional requests that I decided to have done while the project was being completed, and they were always willing to go the extra mile. I would highly recommended Five Star Complete Restoration on any projects within Indiana – great restoration company.

I called Five Star Complete Restoration on a Saturday to inspect my basement for mold and water damage. My call was quickly returned and Five Star responded promptly by coming out that SAME day. Colin thoroughly inspected the area and I was very pleased that no mold was present near me. He was very polite, informative and answered all my questions. I would definitely recommend them to any Indianapolis homeowner looking for honest restoration contractors near me…

The team at Five Star Complete Restoration was extremely responsive, courteous, professional and efficient when dealing with my Indianapolis water damage issue… They came within an hour of calling with a large team. I was in touch daily with the project manager at Five Star Indplsand owners about the timeline for the restoration/remediation, and they were always available for questions. They did a fantastic job with the water restoration efforts and I highly recommend. I appreciate the customer service and job execution on this restoration company I hired in Indianapolis.

Five Star Complete Restoration came to the rescue when my neighbors washing machine pipe broke and leaked into my unit. The restoration services came out the next day and got the job started quickly. Colin, Russ worked together with the restoration crews to help schedule the drying and repair of my bathroom ceiling as I am expecting a baby any day now and was in a bit of a rush to get it fixed. They were all very respectful, trustworthy and efficient which I really appreciated. Five Star Complete Restoration is truly a 5 star business and I would highly recommend them to anyone with a water damage, fire damage, or mold problem near 46220

Five Star Complete Restoration did a great job with our drywall/mold abatement problem near Indianapolis. Very professional restoration crew, cleaned up before they left, left my place in a good state. Would hire again. I didnt get any names, but the water damage restoration crew that came at the end to take the equipment away did more than expected with the cleanup, both guys. Man what a whirlwind….and I’m really happy. Kinda rare. Thanks guys

My basement had a flood about a month ago, so I called Five Star Complete Restoration. James and his crew were at my house within the hour, he also helped me contact my insurance company here in Indiana while his clean up crew dried out my water damagedbasement. In a few weeks his crew finished the repair in a professional manner and within the time frame he said it would take to finish the job. I am grateful to Five Star Complete Restoration and their craftsmanship and would recommend them to anybody that has a flood or a need of repair to there home here in Indiana

Great company who does great work! We’ve used this restoration contractor a few times for different things, vent cleaning, carpet cleaning and most important mold removal/remediation in our attic. They were very quick to come out, get to work and clean up after themselves. I highly recommend this restoration company in Indy.

If google would let me give zero stars I would. Here is my experience:A few months back I called about having them come to inspect some fire damage in my attic. I explained the situation that I had purchased the home a few years ago and there had been a fire a long time ago and I just wanted someone to come check it over and make sure it was all structurally sound etc. The woman said no problem she would have someone give me a call soon. I never heard another word from them.Fast forward a month or so and my new wife and I are selling her house and moving into mine (the one with the fire damage). We had some mold in my wifes basement and my wife coincidentally called this same company out to give us a quote on remediating that mold for the buyers. They apparently make more money off of mold remediation, because they showed up no problem and verbally estimated a ridiculously high “quote” of between 3 and 5 thousand dollars (we later found another company to do it for $1500). I immediately but respectfully told them not to bother measuring and preparing us a written quote because we were not interested in spending that much. They agreed and left within 10 mins of arriving. Before they left (without realizing i had already called this company a month ago) I mentioned the fire damage in my attic at the other house and they gave me their card and said they did fire remediation too and to give the office a call to schedule. I do so later that day and quickly realize this was the same company i had called a while back and never got a response from. The same lady at answering the phone apologized saying she didnt know why no one ever gave me a call to schedule and assured me someone would get a hold of me soon.A week later I still hadn’t heard a peep so I had my wife call them to check in. The same lady answers and apparently has my wife’s number on file. She asks didnt we come to your house a little while ago for mold remediation and you guys didn’t want to go through with a quote? My wife explains the situation says yes and that this is a totally separate issue at a totally separate house. The lady then puts her on hold and when she returns to the line she explains they are not interested in taking on this fire project because they are too backed up with other work. So after stringing me along and ignoring me for months they then decided we weren’t worth their time before even coming to look at the problem. I’ve never been so annoyed with a company in my life. Happy to spend 20 minutes writing this review so others know to save their breath and time before picking up the phone and calling them.

What an amazing restoration contractor in Indianapolis that helped me and my wife with a flooded basement a few months ago. We live near monument circle downtown Indy and the restoration crews were out for a free quote in about an hour. We had water damage and mold issues and now everything is clean like new. Thanks for all the hard work! Ill recommend you to others. Thanks

Had a great experience working with Five Star Complete Restoration after our sump pump failed and our basement flooded. They dried out our basement and re-built our damaged walls. Everyone that we had contact with was nice, knowledgeable, and professional. This Indiana restoration contractor worked with our insurance company and made the whole process pretty seamless. I hope I never have a flooded basement again, but if I do, James and crew will be my first call

Five Star Complete RestorationServices were heaven sent after my fire & water damage in my home. Within 12 hours they had transformed my home back to a dwelling unit verses the destroyed space the fire & water had created. Put a smile back on my Wife & Daughters face. That is priceless. I’ll recommend this restoration company near me anytime.

We had a terrible house fire that destroyed everything we owned. From the time we met James and his guys at Five Star complete Restoration we felt comfortable with them. Colin led the way in explaining everything to us as far as expectations of the water damage restoration in 46220 and what to expect from the insurance company. Every step of the way we were we’ll informed and very confident that it would be done properly from the itemizing of everything we had, to the reconstruction of our home, James and his crew were there. Colin and his guys became like Family through this devastating, life altering experience. I can say that I would recommend this restoration contractor in Indianapolis to anyone that has a home fire.

I cant say enough good things about this company. They came into an ugly situation in water damage, mold, soot…etcand did everything above and beyond what would normally be expected. Our basement filled with over 20 inches of raw sewage. YUCK! Once pumped out, their local Indianapolis crew came in like gangbusters removed ruined furniture, appliances and personal belongings. Once all removed they cleaned and disinfected the entire basement. Best restoration company in Indy hands down. Thanks for all the local help guys.

We hired Five Star Complete Restoration when our basement got flooded, our insurance agent told us to call them. This waster damage restoration company did a great job and their communication was always on point. We had a lot of mess in the basement due to all the sewer water, I appreciate their patience and the employees are great. Call them for water, mold, fire, smoke damage…you name it

Hired Five Star Complete Restoration in Indianapolis for a fire restoration project near monument circle downtown - they handled the water mitigation and mold control as well as all the board up services related to a fire. Nice work and very tidy. Id hire these restoration contractors again as they handle every aspect of restoration, Water, Mold, Smoke, Fire, Cleanup, Remodel

We had an emergency flood situation in our basement. They not only responded immediately but were so professional and calm during such an anxious time for my family. I think I drove James nutzzzz. When these unexpected events happen you need not only expertise but prompt results so I definitely would say their name matches what they provide you with. 5 star Complete Restoration earned 5 stars with me. Their water restoration specialists were very informative, took care of our concerns and I’m happy to say got our basement back to be pre flood! I’m thankful and will definitely continue to recommend them to our family and friends near Indianapolis

We had water damage in our basement and Five Star Complete Restoration came out within 12 hours. Eric and his coworker did a great job removing drywall and carpet, clearing debris and setting up fans. They were very professional and kept me informed throughout the entire water damage restoration process, which made our situation much less stressful. I would recommend them to my family and friends near IN

Great response to a water damage problem in my basement from the April 8th storm I believe - nice job guys. If you have a basement flood or fire, call Five Star Complete Restoration! Best restoration company near Indianapolis

Thanks again to Colin& the Five Star Complete Restoration staff for all your assistance.Sump pump Failed and damage was overwhelming! Five Star CompleteRestoration promptly responded and immediately began the restoration process here in INDPLS. We were provided with a clear explanation of what was necessary and it was addressed quickly. Crew was friendly and professional. We are very happy with the results from this restoration contractor

Id recommend these water damage restoration contractors near Indianapolis any day- they have been a savior for us in the past, not only on the water and mold problem in our office but also some other water damage and burst pipe issues on a retail property we own. Id hire them again for any residential or commercial mold and water damage cleanup

Had a flooded office they came in and cleaned out - water and mold everywhere- it was a mess. Thank goodness Five Star Complete Restoration in Indianapolis was there to help.