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Hays Sons Complete Restoration
757 E Murry St, Indianapolis, IN 46227, United States
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Hays Sons Complete Restoration

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Mi
Review №1

Had restoration trim work done due hail damage. Great communication, on time, reasonable pricing, and good quality of work. Highly recommend.

Di
Review №2

Hayes and Sons did a great job cleaning up and doing repairs after I had a pipe bust in my home. They are professional, on time, very friendly and they have great communication! I would HIGHLY recommend them for any job, large or small. Such great people to work with. Thanks especially to Maria and her crew, Heath and Derek!!!!

Re
Review №3

We have had incredibly courteous, quick and knowledgeable service from all Hayes & Sons staff members we have had at the house. Starting with the carpenter and the electrician that came out initially, the water remediation crew, the team that coordinated the removal of out items and delivery of the dumpster, and the team leads on all items as well as the staff looking over the project as a whole. Everyone has been amazing to work with and it feels like they are going way past “just good enough” to help us feel less stressed and taken care of during the process. They have also been super awesome with Otis our 90lb lab - he gets excited when his new friends are coming to visit.

Je
Review №4

Hays + Sons in NW Indiana just completed the restoration of my elderly mothers home that was damaged after a pipe burst under her slab foundation. They were responsive and effective in stopping the water leak, removing the damaged flooring, drying the place out, tearing up the slab to get to the broken pipe, repairing the broken pipe, replacing the flooring, painting, and ultimately putting the place back together so well that it looks even better than before the pipe broke. A gentleman named Mio started the process, and a gentleman named Mick managed the restoration process - and both of them assured and helped my mother with every detail - even bringing her flooring samples to choose from so she didnt have to drag herself from store to store to find the floor she likes. At 86 years old, I dreaded the disruption and complexity that my mother would have to endure to have her flooded home restored. My fears never materialized though - as this team treated my mother (and her home) as they probably treat their own mothers - with the utmost care, patience, and respect. When my mother moved back into her home after the two weeks of restoration work, she was delighted to have the place put back together exactly as it was meant to be - sparkling clean and ready to live in again. Having your home flood and living through a restoration is never something you want to experience, but this team at Hays + Sons made the process easy and stress free for my mother - and for me. I can honestly say that you can trust this team to take care of your mother and successfully complete her home restoration.

Ma
Review №5

Derek Thompson was our project manager and he was OUTSTANDING! He is reliable, dependable, very knowledgeable, and very communicative! He oversaw the project in a professional manner and treated us so well! We were lucky to get him!

Je
Review №6

David and Travis have been a life saver to me when I had water damage in my property. The estimates were quick and fair, the repairs were done the right way the first time. I’ve saved money and more importantly !time! working with these guys. Definitely would recommend them to someone who just wants to get the work done and not have to chase around contractors all day. Thank you guys wish I would of called y’all the first time around.

Te
Review №7

Hays + Sons did an wonderful job on our flooring in the kitchen. We are very happy with the results. I would recommend them to anyone.

Me
Review №8

Travis, David C, Tristan, and LJ came out for a potential mold inspection and provided excellent service and information!

Pe
Review №9

I have used Hayes and Sons twice. The first time they replaced water damaged wood on the outside of my house. It looks brand new. The second times I used them was to restore my basement that had been flooded. The employees always showed up on time and worked the whole day. My basement also looks brand new. I couldn’t be more pleased and would recommend Hayes and Sons to anyone that needed top notch work with very professional employees.

Da
Review №10

We had a water pipe burst in our bedroom and Hays and Sons took care of all of the drywall, painting, trim work and carpet installation. Very professional and timely with the work. Recommend very highly!!

Ca
Review №11

Had empathy and respected my emotions during a very difficult time. Very professional.

My
Review №12

I wish I could say I had the positive experience that these other customers had. I was referred to this company by a friend. I decided to choose them out of all of the companies that I requested estimates from because the Project Manager who came to assess my crawlspace at the time seemed very friendly, knowledgeable and professional. Also, their estimate most closely matched the estimate from the Insurance Adjuster.As soon as they started work on June 17th, all communication from the Project Manager completely stopped. I repeatedly called him, left voicemails asking specific questions and requesting that he return my calls, I called the office, who would then put me on hold while they reached out to him and would come back on the line every time with the same canned response Hes busy right now, but youre next on his list to call. Not once did he ever call or respond to my emails in FIVE WEEKS. Even when I expressed to the receptionist and the technicians who were working on the space that I was extremely frustrated with the lack of communication, and then requested to speak the the actual Manager, again I was ignored and the Manager never reached out to me either. It was like some kind of game to them.There was some unknown issue in my crawlspace that was causing it to not dry completely (estimate said it would take 3 days of drying), after five weeks, the technicians finally admitted that there must be some kind of problem, and they reached out to the Project Manager (funny everyone was always able to reach him except me) and they claimed that he would be reaching out to me to schedule a time to come out and re-assess the issue. They also claimed that a leak detection crew would be coordinating a time to come see if there was a hidden leak somewhere. None of those things ever happened.After being told that the PM would reach out, and knowing he was made aware of all my ongoing issues that Id been having for over a month, and still not receiving any communication from him or anyone in management, I made one last attempt to speak to the Project Manager and was given the run around once again. At that point I had reached my limit. I have been more than patient with this whole process. All I asked was for someone to keep me informed of a strategy, next steps, someting. Never in my life have I been treated this way as a customer. In what world does a company who not only has extended the projected completion time of a project by over a month, but who also has a client relentlessly calling and practically begging for a return phone call, still never reaches out? I dont know if I would have received the courtesy of communication if I were a man or what the actually issue was, it makes absolutely no sense. I requested that they come and remove their equipment so that I can start over with a company who can finish the job the right way, and hopefully in a much more professional manner. Even asking them to cease work didnt prompt a phone call or apology for my inconvenience. Its obvious that keeping my business was not a priority to them and neither was conducting themselves as a professionals.I would NOT recommend this company!!

Bo
Review №13

There isnt much to recommend with Hays and Sons. They are very slow and uncoordinated. The project manager they assigned us was very inexperienced, poor communication both to me and the contractors, caused multiple problems for us as well as their subcontractors. Its pretty sad when the subcontractors they use are talking bad about him and his disorganization to me. The worst though is their estimator, he is a very dishonest individual. He tried charging multiple times for work that didnt need to be done and was never done at our house. I had to argue with him to have that removed and in the end I became so frustrated that I did end up paying for some work that wasnt done just to be done dealing with them. The repairs that they made to our house were not all done properly. The only thing good I can say is the lady in the office who I first spoke to when we had the pipe burst was friendly and they did come out fast that one time, also their accounting lady was friendly and professional. I wouldnt recommend you use this company in your home, they are very dishonest and dont do good work. I hope we never have a need for a restoration company again, if we do there is no way it will be Hays and Sons!

Ja
Review №14

Communication on when workerswould be here. Follow-up on invoices, made it easy to pay. If I had a question it was answered right away. Made it easy to do business with them.

Bi
Review №15

My insurance company gave me a list of contractors they had worked with in the past that I could have come out and take a look at my roof for hail damage. I called and may an appointment. The young lady was very nice and we made an appointment for this past Friday from 12-2pm. Around 2pm, I called after sitting at home waiting for their rep and not seeing them. I spoke to the young lady and she was not sure what was going on. She did not see anything in the notes about re-scheduling. Her counterpart was at lunch and she said she would talk to her and call me back. Her counter part called me back to tell me she called and left a message on Wednesday. I looked at my cell and no sign of a message or call. She then said she could re-schedule me for 2 weeks from now. Are you kidding? I already wasted time waiting on them after scheduling a week out. Then she tells me it will be 2 more weeks. No thanks. If this is how they are trying to get business, I doubt it will be better if I hire them.

po
Review №16

I cant say enough positive things about Hays & Sons, especially Kyle and Daniel, who came out to clean up the water damage from a water heater leak. They were on time at every appointment, professional, knew exactly what needed to be done and answered all our questions. Highly recommend.

Ev
Review №17

Hays + Sons had great customer service and communication for a recent project that was completed. Kenny and his team were able to get in and get work completed in a timely manner. Highly recommend Kenny and his team but also think it is important to add that everyone I spoke with at Hays was professional and kind.

Do
Review №18

After devastation of fire, personal belongings were boxed, large items moved, stored, clean ed and returned in very organized manner with care. Bill, Anthony, Austin and Chase were recently returned our belongings and put them in place. Great job!!!

Re
Review №19

We had a water heater burst @ our office. Kenny Coffee the Water & Mold Operations Manager himself and an entire crew arrived within the hour! They explained everything they were going to do in full detail. Everyone on the crew was super nice and helpful. They are true professionals who do nothing less then Outstanding Work.

Ch
Review №20

The guys showed up very respectfully diligently got the job done rapidly and continue to stay at it until is complete good job hes in Sun and all the employees hard workers

Ma
Review №21

The Hays and Sons team and contractors were all very professional, and did clean quality work. There wasnt any pressure to do more than what was needed.

Be
Review №22

Hays & Sons was wonderful to work with. We had several issues with our property after a house fire. Anytime something needed to be addressed, no matter what time of day, Hays & Sons was there. Fantastic service.

Ap
Review №23

I was impressed with the work performed. I appreciated the timelines given and respected. A positive experience.

D
Review №24

Tarc & Mallory have been awesome💞. Thank You for being so sweet, professional, sympathetic, caring & thorough through the whole procedure from beginning to end.

Ro
Review №25

Hayes & Sons is potentially the benchmark industry leader in the provision of general construction services in the Indiana area, and beyond.They have been a reliable, professional & dependable general contracting provider for decades

Ba
Review №26

Hays and Sons Top Notch--The Best of the Best! It is rare in life to come across a group of people that exemplify the very best aspects of what they do! My recent home fire left me feeling rudderless and without direction. Ben and Austin and his talented crew (Sydney, Melissa, Seth and many others) came in and inventoried, stacked, packed out and made the situation incredibly bearable. They are simply the BEST at what they do and AMAZING PEOPLE on top of it. I feel like I have gained new friends on top of their professional restoration and inventory/packout expertise. Definitely look at utilizing the services of Hays and Sons in any of these capacities should the need arise.

Ke
Review №27

The first worker assured us that Hays and Sons would take care of us and they did. They were always punctual, courteous and professional while in our home. They cleaned up after themselves which Nancy appreciated. Any questions or concerns we had were always answered fully by Derek our Project Manager, whose main concern was that we would be completely satisfied with the work that was done by his crew. We would highly recommend Hays and Sons for friends and family who would need Restoration of any kind. Nancy and Ken Morgan

lu
Review №28

They were very professional. They had good craftsmen who did great work. They even did little much appreciated extras.

Pa
Review №29

They do great work and are very communicative, which isnt always common!

La
Review №30

I can’t say enough good things about the exceptional service we received from Hays + Sons Restoration. All of their work was First Class. Particular Thanks to Matt C. and Jerry for the professional job they did !!.’ We had extensive damage to our home after a storm. Matt C. responded quickly. This job required a crane and a crew of loggers to remove a large tree limb from our home. Matt C. and Jerry were friendly and easy to work with, they were the best !!! They got the job done !! We highly recommend this top notch company !!!

Ca
Review №31

Always very prompt and great about checking in and checking up on the job and company as a whole. Thank you!

Pa
Review №32

Hays + Sons did a great job on our roof. Derek was our project manager and made sure everything went smoothly and the work was completed on time. After the roof was finished they spent quite a bit of time to ensure that all the nails and other debris was cleared out of our yard. Highly recommend!

Al
Review №33

They are a great group to work with. A true family centered company that practices what they preach.

Di
Review №34

It was everything all together. The immediate attention to my issue, the communication all the way through the project, the service provided, the great job performance, and at the end of the day I felt whole again with the thanks of Hays & Sons (and Farm Bureau Ins.)

Le
Review №35

Great communication between team members and myself. Timely arrival every day and professional crew. They were polite, friendly and overall made me feel like the job was being taken care of and done properly.

da
Review №36

This was after hours but that didnt change how quickly they were able to help.

Je
Review №37

Great job. Great team to work with . Work was done fast and all contents were packaged and returned fast and all was in great condition.

Be
Review №38

Hays & Sons truly made a bad situation a million times better. We were displaced due to a fire. The entire team from the beginning has been amazing. They have held our hands thru the entire process of restoration and cleaning of our contents, estimating and re-construction of our home and the entire moving home process. Blair, Austin & Scott have been our main contacts. They are kind, understanding and patient. Every phone call, email and text has resulted in a timely and detailed response. I would recommend Hays & Sons to my family and friends.

Su
Review №39

I had an easy time getting a response whenever I had a question or concern. In addition of course, the workmanship was excellent. All the workers were exceptionally friendly, respectful and professional. I am especially impressed with Ben Hurst who was the manager of the project. He always listened, responded any time I contacted him, and he always got the job done. Thank you!

Co
Review №40

The workers who came to my home were very professional and their workmanship was excellent

Mi
Review №41

Hays and Sons did a great job they did quality work very fast and efficient. We were very pleased.

Bl
Review №42

Great customer service. Completing bids and work with great timeliness. Mary & James are always following up along with touching base. Great to have you guys back!

La
Review №43

We experienced a leak in a pipe in our wall that resulted in wet insulation and drywall. Once a plumber repaired the pipe, we relied on theWater Team at Hays & Son to advise us of the next steps. The team of Scott Deaser, Kevin Likens and Daniel Kinser stepped up to the challenge.They removed the wet materials properly and then used the right equipment to properly dry up the space so it could be restored.At every step of the process, they kept us apprised of what they were doing, the next steps and what to expect.We appreciated their professionalism and commitment to do the job correctly.

lb
Review №44

Hays and sons was very quick to respond when we had a overflowing toilet leaving damage to the laundry room and basement. They removed all affected materials, cleaned up the areas and protected the areas that were unaffected by the water damage. They were super communicative about all steps of the mitigation process. They arrived promptly each day at the set appointment times.

Sh
Review №45

The staff and management team did a great job communicating with Mike & I throughout the process. They were responsive with answers to our questions. It was nice to be able to have a conversation with them. Thanks for allowing us to work with a great group of your guys from the mitigation team.

Cr
Review №46

Hays & Sons went above beyond the call of duty with my restoration. They were in constant communication throughout the process and worked very diligently to rectify the problem. They explained the process in great detail and made sure everything was completed to my satisfaction. I highly recommend Hays & Sons restoration for your restoration needs.

Aa
Review №47

Ive had to have Hays and Sons out twice because of awful water damage and each time they were fast, knowledgeable, and extremely friendly. Everyone was easy to work with and with my schedule through the week, my wife has had to be the one at home to answer the door and be with the baby but she never once was made to feel like an inconvenience or uncomfortable. Would recommend Hays and Sons over and over to anyone who needs any kind of restoration done to their house.

Na
Review №48

Kenny, Nate, Nick and the others were super great to work with! They were professional, efficient, effective, hard working, patient in explaining the details, and made a tough situation much more manageable. Thank you Hayes and Sons for a job well done!

Ju
Review №49

Recommended by my insurance company and I waited on them all summer just to get a roof estimate. Wont even return my call. Thanks Justin for all the apologies on my voicemail and letting me know how busy youve been and how youll get out here soon. Seven months??? Thanks for completely wasteing my time.

JJ
Review №50

I recently had a toilet leak that led to severe water damage to my house. Hays & Sons was very responsive and had a crew out there the next morning. They were very responsive and kept me informed daily as to the progress and work plan. Once the house was dried out the construction crew took over. My project manager was fantastic. They completed the job timely and on budget.I would highly recommend Hays & Sons to anyone who is need of restoration services.

Je
Review №51

Communication was always timely the crew showed up and they said they would do the work they said they would wanted to make sure I was happy everyone was very professional

Ka
Review №52

Everything from start to finish was wonderful! Everyone made the process so easy! Couldn’t thank you all enough!

De
Review №53

UPDATE: after being bullied by the company to try to have my review removed entirely and threatened by the wife of the project manager I have removed his name from the public review, which is unfortunate because now more people can fall victim to his incompetence unknowingly. These are the most incompetent contractors I have ever witnessed, I would not recommend Hays and Sons to my absolute worst enemy! We had a house fire in the guest house on my parents property that my father and I were renovating for my wife and I, OVER 3 MONTHS AGO, and dealing with Hays and Sons has been worse than dealing with the fire itself. If you are thinking about hiring Hays and Sons for Any kind of project I implore you to reconsider, I wish we had reviewed them ourselves prior to signing with them but they are the company our insurance suggest so we trusted their judgment, they couldn’t have possibly been more wrong. We only need ONE SINGLE ROOM with a loft to be repaired, it is literally less than 500 square feet with MINIMAL damage as the fire was caught and put out fast yet we are over 90 days since the project has been started and it is not even half way done. They have been absent more days than they have been on site in the 90+ days the project has been open and when they do show up the amount of work that is accomplished is LAUGHABLE, there have been 5 occasions where they sent out a crew that stayed literally less than an hour and then left and never returned without completing ANY work. I posted a negative review once about a month and a half ago and the management called and begged us to take the review down and said that they would be out here everyday until the project was finished, they came the following three days in a row, go almost nothing done and then disappeared for another week, we called and expressed our frustration and they then sent out a crew that stayed for ONE HOUR and left to never return and they haven’t been back since, but they have plenty of time to call and request their “50% payment” that is only supposed to be paid when 50% of the work is actually done which it absolutely IS NOT. The project manager (who’s name I have redacted after being THREATENED by his wife) is completely careless, and has proven multiple times that he doesn’t not even know the details of the work still needing to be completed, not only that but multiple times he has removed a crew from our project to go work on other projects and has tried to lie about it. I sincerely hope someone from their upper management reads this because this behavior is absolutely PATHETIC and unbelievable. In my line of work I have literally watched entire houses be built from nothing but a open field within the time that they have been “working” on this project, and I’m using the word working VERY loosely. I cannot understand how this company manages to stay in business when they treat their customers this way, I’ve never been more frustrated. The treatment from them feels personal at This point, our insurance agent advised us that if we wanted to get out of our contract with that we could because Hays and Sons has already broken the terms of the contract themselves and I believe that is our next move, otherwise I’m sure this tiny project will go well into the winter before they get close to completing it. I implore you to check their reviews, not just mine, but all of them and you will quickly see this is NOT the company you want. Please save yourself the frustration and anger and find ANYONE ELSE for your project, I would not wish this situation on my worst enemy...

Sh
Review №54

My parents have been deliang with this company for over a year. So far we have been very disapointed. Our family has been in this property since 1990, and we had a fire on November 3 2018. My parents are just now getting back into the house. Its April 2020. This process has been very stressful for my parents who are both over 68 years old. we have had issues with the plumber, electrician, and all of the staff, including the project managers. Hays and sons has had to redo the bathroom tile and drywall, it has just been a very unpleasant experience. Although the country is going through a pandemic, my parents were asked to move into a house that would need at least two weeks of work done, so now they are living in the residence and workers are coming in and out with no mask on. like seriously people. I hope that they are done soon so that my parents can enjoy their home and I can stop worrying about them. Overall I would not recommend this company.

Em
Review №55

My homeowners insurance recommended them and I wouldn’t hesitate to use them again. Very prompt, professional, and friendly.

Ma
Review №56

During a recent storm a huge tree fell through the roof and into our home. Within only 2 hours of calling Hays and Sons they arrived at our house which was extraordinary considering the storm damage and traffic around the city. They assessed the situation, called a tree company, and worked until 3:00am to remove the tree, make temporary repairs, and tarp the hole. Fast, empathetic, and good work. That’s a winning hand!

Ja
Review №57

Hays + Sons was able to get to my home quickly to take care of a water damage. Everyone was very professional and informative. I highly recommend.

Ch
Review №58

Hays and Sons was recommended to fix a few lost shingles. Overall we had a great experience. They were timely in scheduling the appointments and completing the service. My primary complaint would be the minimum service charge. It is stated as one price on the release form but quoted $100 more by estimators. In the end, $450 dollars is a bit salty for 1hour of work to replace 5 shingles.

Ma
Review №59

The team was great- Josh, Matt, and I think his name was Danny. Very nice guys, answered my questions, able to get work done quickly and efficiently

Ni
Review №60

Jeff was great to work with! He was easy to communicate with and made sure everything was completed. I recommend them!

Sy
Review №61

Hays and Sons did a great job! Chase Moore was a great overseer and job coordinator! He kept the ball rolling and kept in close touch with us about each step of the project. Everyone showed up in a timely fashion and very were courteous. Each stage of the job was done very well with expertise and professionalism. This is the second time Hays and Sons has done repair work on our house for an insurance claim. Both jobs were well done. The previous repairs still look great after 7 years. I would highly recommend them!

Bu
Review №62

Wow- What a nice bunch of people to deal with!! Hays and Sons did our roof and fixed our damaged kitchen ceiling. I would like to thank the following people: David V, Mark, Travis, Carlos, Johnathon, and Kelly, and David.What a professional and kind group to work with. They were rock stars. They explained all of the steps of the process. Our safety and the safety of our household items and outdoor items were discussed. I would highly recommend Hays and Sons!! Thank you!!

Sh
Review №63

The company representatives were prompt, polite and professional. Matt M. And Fernando P. removed the toilet & vanity, removed the old bathroom linoleum and installed new tile/grout after water damage/small flood in 2nd bathroom. The bathroom is brand new again and we couldn’t be happier. These two individuals are definitely assets to your company! Thank you also to Derrick T, the Project Manager. All was done within a week and communication was excellent. Great job to all!

Le
Review №64

The professional that came out was very courteous and knowledgeable. He fixed the problem the 1st time

Ro
Review №65

Thank you Katrina for helping us manage our contents. You were fantastic by making us not worry about anything!

Do
Review №66

So far so good. Have not actually started any restoration on our claim but the crews that have been here doing board up and weatherproofing have done a good job and have cleaned up some of the debris. All have been personable, professional and efficient.

Gu
Review №67

Mr Josh,Mr Shane and Mr Donald was kind,professional and courteous. They answered any and all questions I had and took care of any problems that popped up quick. My basement was an absolute mess when these gentlemen arrived here. It is now a space that can be lived in thanks to them. I will highly recommend this company and these Guys. Thank you guys so much.

Ca
Review №68

Tark and his team were wonderful. We lost a lot of sentimental property from a fire and he and his team were wonderful through the whole process. They gave us time to process losing some of our items but were able to salvage the most important pieces to us. They even braved the freezing temperatures with us to make sure that all of our items were accounted for and taken care of. I hope that I never need to call them again but if I do I know I will be in great hands!

De
Review №69

I don’t generally give 5 stars because I think most people think it’s disengenuous, but I can’t say enough good about Hays+Sons! They were very prompt and very professional, and so helpful I had just lost my home to a fire and they made sure what ever was salvageable was safe from the first night and then when it was time to pull out my appliances I did not have to do a thing, then after they cleaned and repaired what they salvaged they brought it to my new house. I’ll always be grateful! Love them! The best group of people!

Li
Review №70

Very professional service, though sometimes they take a little while to communicate. However they did a great job on our basement and we are hiring them again for another project. Price is reasonable and work looks beautiful.

Do
Review №71

Super helpful working with us and our adjuster when a tree fell on our house. They took care of everything as conditions permitted and kept us informed every step of the way. Thanks so much!!

Ti
Review №72

Dissatisfied and dismayed with the service we received from this company. Our event occurred Monday April 22nd of 2019. Mind you this was roughly a 300 sq foot area of our storage facility that was damaged by fire. The work Hays and Sons did do, took until October 10th 2019 to complete! This was with us calling our insurance adjuster multiple times, week in and week out asking why isnt anyone here from Hays and Sons? Worker no shows for weeks on end to complete even minor tasks! We were told that the job was too small and did not involve enough $$$ so many of their subcontractors chose not to take the job?! Too many issues for me to even take the time to list here! I ended up doing much of the finished work myself just to get the place ready before winter set in! I HATE leaving bad reviews but with Hays and Sons I had no choice! I would NOT recommend this company to anyone nor will I ever use them again.

Me
Review №73

Everyone on the emergency team was prompt, polite and professional. They made me comfortable with the process despite it being a very chaotic time. I would definitely use them again and recommend them to others!

Em
Review №74

Scott Deuser was great to work with. He was efficient, communicated well with myself and the tenant, and the work was accomplished quickly and seamlessly.

Am
Review №75

I want to sincerely say that some time back, I posted a negative review of the organization, but they have proven, through some additional work I needed to have done, that they are attentive and did their very best to accommodate my family and I after we had recent roof damage. I appreciate their willingness to be accommodating, particularly with the current circumstances today.

No
Review №76

Austin and crew did a great job Of both communicating and the complete cleanup of the inside and outside of the garage after the fire. The completed paint job made the garage look new again.

Ro
Review №77

Our daughter Eileen was impacted by a fire in her apartment building. Her apartment received severe water and smoke damage.Our insurance company arranged for Hays + Sons to come and assist in helping us decide what to do with what was left.They appeared promptly and were very helpful in removing many items for inspection, cleaning and storage.When Eileen was ready to move into a new apartment, they were just as prompt in returning the items.Hays + Sons did a first class job.

Qu
Review №78

I have worked with a few other contractors and the experiences Ive had with them verses Hays+ Sons has been like night and day. They are by far more professional and efficient with their quality of work as well as how they handle customers. I would recommend them to anyone needing repairs done for a reasonable price.

Kr
Review №79

Hays and Sons responded quickly to my call to help me start drying my house out after a water heater leak caused significant damage in multiple rooms! They were very quick in responding, incredibly efficient in getting the water out, and helped prevent additional damage and saved my cabinets. On top of that, everyone I worked with at Hays and Sons was very professional, communicated regularly and effectively, and went above and beyond to help me. After such excellent service, it only made sense to also have them help me putting the kitchen and utility room back together. They were able to assess the damage, work with my insurance to get the work approved, and we are now starting work to get my kitchen back together, and my good experience continues. I would highly recommend Hays and Sons! They have been a bright spot in the middle of an undesirable situation!

Ov
Review №80

They did water restoration work at our house. Work was well done and they were responsive to some pricing concerns at the end. They addressed the problems to our satisfaction. Would recommend them to others.

St
Review №81

Your team was professional and easy to work with. I noticed that they came in, got straight to work, and completed the job timely. There were several nails scattered around my yard which is troubling since I have an old dog and young children. Your team picked up the debris and ensured the job site was in better shape than when they first arrived. Overall, very good experience.

Br
Review №82

These guys are fantastic overall. Great communicators, prompt in and out work and quality overall.

St
Review №83

Workmanship was great, friendly employees, good customer service. But the job took 4 almost months to complete. Water leak from refrigerator started in October, and the job was completed in February. Had to replace kitchen flooring in one cabinet.

Do
Review №84

There are definitely better places. Ive worked for them a few times air quality is low! Indiana restoration definitely has them beat!

Ju
Review №85

My insurance company contacted Hays + Some for a restoration claim. They were quick and efficient. Liked that they came in and showed me what they were going to do and did it. Friendly and professional. I would hire them for future projects.

Na
Review №86

I have used Hays & Sons for many years for my clients. Scott Rector has helped me out in their time of need multiple times. He is very professional, quick to respond, he answers any questions that I or they may have and the work has always been to good standards. I would highly recommend Hays & Sons.

Ji
Review №87

Mary and James are wonderful to work with and they did a great job on all of the repairs we needed, even the ones we needed in a pinch!

An
Review №88

Everything was communicated clearly and the technicians were friendly and knowledgeable. They dried out our basement as quickly as possible.

Do
Review №89

Great service. They walk you through all of the steps of the process. Big shout out to Dave, Mark, Carlos, Johnathan, Travis, David C, and Kelly. Friendly and always willing to answer any questions that we had. Would highly recommend!!!!

Sa
Review №90

Hays & Sons is always quick to respond, quote, and complete the work. Reliability for timeliness, honesty, and quality is super important!

Be
Review №91

We have had a reason to call Hays and Sons a couple of different times for our homes and business. They have always been the company willing and able to quickly handle any size job in a quick and professional way.We will call them next time we need them, and would gladly refer them to anyone that has had issues like ours

Pe
Review №92

Im a Nationwide insurance agent and Hays & Sons is definitely my A #1 go to company for any client in an emergency. If waters gushing in a basement, or a fallen tree has ripped a hole in a roof, I know all I need to do is contact Hays & Sons and theyll be out there in a flash. Ive had nothing but compliments from my clients on their quick response and high quality workmanship. Theres plenty of restoration companies out there, but this is the one that in my professional capacity I trust.

Ba
Review №93

Giving them 1 star is being way too generous. Wont return phone calls or texts. Had tornado damage in April and it took them 5 months to get roof and gutters put on. They dont do half the work they put on the estimate. Would not recommend.

Al
Review №94

Joe was a rockstar! Very professional. Answered all my questions. Thank you Mr. King!

Su
Review №95

They are awesome! So professional, kind and knowledgeable and great with our dogs! Ty Seaton, Trey Kenworthy and Daniel Kinsner came in to a horrible mess and had it cleaned up and dried out as quickly as possible. Highly recommend them!

Jo
Review №96

Hayes and Sons has always done a tremendous job for us. Scott Rector in particular is very professional and provides excellent customer service to my clients. I would highly recommend Hays and Sons!

Al
Review №97

Hays and Sons is a great restoration company! Our company has utilized their services at different times and are always available in times when emergencies arise. They have always been professional, prompt, and friendly to work with. If you are ever in a time of need, reach out to them first!

Ja
Review №98

They took a bad situation and made it much better. I was especially impressed with Scott Deuser.

Mi
Review №99

Polite people and super nice 2 be around..clean environment and very nice inside and out..thanks guys keep up the great work..

Je
Review №100

Loved working with Hays + Sons. They were fast, professional, and attentive. They also worked well with our dog being around! Highly recommend using them to anyone!

Information
20 Photos
100 Comments
4.4 Rating
  • Address:757 E Murry St, Indianapolis, IN 46227, United States
  • Site:https://haysandsons.com/?utm_channel=organic&utm_source=GoogleMyBusiness&utm_content=Indianapolis
  • Phone:+1 317-788-0911
Categories
  • Water damage restoration service
  • Building restoration service
  • Fire damage restoration service
  • General contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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