I was looking at only 1 car and had very strict financial guidelines. Cody helped make sure he got me in it without me being worried financially. The process was super smooth especially with my husband being out of state working. Did not feel stressed out at all. Definitely will recommend him.

Went to the Napleton lot to check out a car I saw online, didn’t get bombarded by a salesman.. so refreshing! Decided to go in and ask for a test drive when I met my salesman Mauricio. They made me a trade-in offer I couldn’t refuse! Paul the sales manager helped finalize my deal to my liking while answering all of my questions!I appreciate the professionalism, respect, and courteous service! One of the BEST car buying experiences I’ve had!

Knew what I wanted. Test drove a new Tuscon and fell in love!! The whole experience was fast easy and was able to negotiate terms I was comfortable with! My sales representative Carmen was walking out the door about to leave to go home because it was her Birthday! Happy Birthday Carmen!! She stayed with me until we finished!! Thats amazing customer service!! You dont see that much anymore these days!!

I am editing this review to say that I had some issues with the Service Department for a part that was broken when I purchased the car and that the salesman said would be fixed. There has been some serious communication issues, but I have spoken to Jordan and Megan now and hopefully it will be resolved. Megan was very understanding and polite on the phone. They both made me feel heard and optimistic that the issue will be resolved. I cant wait until it is and bump this grade up even further!Julian Ramirez was our sales associate and he was really wonderful to work with! He knew all the cars on the lot and even though we thought we knew what we wanted, he was able to match us with a car that offered even more! He worked along with his manager, Paul Picou who was also great! We found both of them to be very knowledgeable and down to earth. Both gave straight answers and really seemed to want to find us the car that met all of our needs - and more! Thanks to both Julian and Paul for a great experience!

Jason, finance manager made sure we were 100% satisfied with our purchase and that we had all the coverage we needed for our new car. Brian, our sales person was outstanding! He made sure everything went smoothly and had amazing service. EVERYONE on the dealership was courteous, professional and such a pleasure to deal with. Honestly, the best experience we’ve had so far buying a car.

Want to give a shout out to Ed (Sales Manager) & Domenic in (Finance)…. And the rest of the staff @ Napleton Hyundai. My (WIFE) and I came in yesterday 8/9/21 to buy a Jeep Compass. And when I tell you that Ed took care of us and rolled out the red CARPET. Now remember the (Boss) was with me *WIFE* wasn’t happy at all for me getting a new vehicle. BUT Ed my man made us feel comfortable by taking the time out to explain ever little detail that we didn’t understand. Due to 1st and big purchase. Never once made us feel pressure into buying a vehicle. This place was clean, everyone was smiling and etc. My man Ed made it happen.THEN THERE WAS DOMENIC…. This young kid, sorry young man from Chicago. Wow…. Never judge a book by its cover. This young man was on it. Once again explaining everything in detail. I’m really LOSS FOR WORDS for are great experience and purchase that we had. By the end of the purchase THE BOSS (Wife) was happy. Now we all know, that doesn’t happen ever often.Thank you very much Napleton Hyundai family. Can’t wait to buy the kid a vehicle. So Ed & Domenic by ready to work on her again. Lol

Napleton Hyundai of Carmel is amazing! Weve gotten three cars from them so far and theyre all high quality vehicles.Their staff is friendly, helpful, knowledgeable, professional, and go above and beyond to help you when it comes to purchasing a vehicle.Their maintenance crew is top of the line.The quality of their vehicles is exceptionally high.Im only sad that I cant give them higher than five stars

My husband and I have been set on getting the Palisade. We have been going from dealership to dealership and calling around for someone to give us information about the process of getting one ordered. Every where we have been and everywhere we have called they were all pushing for us to buy what they have on the lot and telling us lies about ordering so that it could sway us to purchase what they have in inventory. Whenever we would say we just want to go ahead and order, they would always say we will call you back with information. We rarely got call backs because no one wanted to deal with placing an order and just wanted to make a quick sale.I finally called Napleton Hyundai of Carmel which is 3 hours away from us and Paul the manager has been amazing! He made us feel confident in wanting to place this order with him and gave us all the information we have asked for that no one else did. He stuck to his word and would call us back so that we could get the ball rolling on our order.Its very unfortunate that we couldnt find service like this in our area.We placed the order with Paul and we look forward to meeting you and cannot wait for our Palisade!Thanks so much!

100% recommend Mauricio. He is no nonsense, efficient and the nicest guy on the planet!! Don’t forget Paul for financing! They were gracious to stay late for us too ❤️

Ive been a loyal customer to this location since purchasing my vehicle in 2016 and am extremely disappointed to have waited this long to realize this dealership couldnt care less for my investment. My 1st 1-star review was edited after a gentleman, who no longer works for this company, attempted to rectify my ongoing issues with this team here. They seem to be a team for themselves and not for the actual customers. Since then, I am now in a battle trying to get my vehicle fixed, again, after sitting in this dealership for over 2 weeks on multiple accounts to fix the same issue. They recently quickly dismissed me after I discovered my tires and rims were bent after sending them in to be resurfaced under my tire warranty. I sent my car in again, and they told me they fixed it. Upon going to 2 other Hyundai dealerships in Indy, they reassured me it was Not and also confirmed with the tire insurance company that they were actually paid for the service that they did not complete!! Keep all your records and interactions. They made it clear on many accounts that they barely wanted to honor my warranty that I paid for at this location. On top of them still not contacting me with the whereabouts of my automatic keys and fobs that they knowingly lost and took forever to tell me about. Tim, the general manager, knows of this ongoing issue, doesnt return calls and has blocked my fiancé from contacting him after giving him his contact information to help resolve this, as he too owns a dealership. Megan, who is supposed to be their customer liaison, contacted me stating how she was hired to deal with women and help be a better voice, which is weird, yet has shown the exact same attitude this company represents. The last time I came up there to pick up my vehicle that had been sitting on all fours with no tires for over 2 weeks, was given back to me with grass and dirt in my front grill. I asked her if she could assist me, she agreed and never came back even after watching me leave. After finally making my last car payment, I should be celebrating, not fighting to communicate with a dealership or their corporate. Coming from another successful business owner, this is sad how I am left feeling as a customer. My rims are still bent.

Just bought a Hyundai Palisade from Mauricio Muniz. He was very personable and very attentive. I liked his approach and didnt push the sale. He let it just happen. The manager, Jared, was also very good.I highly recommend this dealership!

Julian and Paul did a great job explaining the car buying process. I would definitely stop by to give them my business again.I am editing my post as well due to problems with the service department. I spoke with Jordan who said I would be contacted once the part was available. I was not. I was told the master technician would be available today and Im coming from 2 hours away. He is not, and the only reason that I found this out was by calling. That was an obstacle within itself because the phone tree is a mess. Getting my vehicle repaired has been very messy as well as the communication with the service & parts department. Hopefully, the phone tree situation improves as well as the service department communication.

Ashley and Paul helped me get my new car after my previous one was totaled. Ashley stuck it out with me for hour. She kept great conversation. Lol. Paul asked me what was comfortable for me and made it happen with room to breathe. Happy with my purchase 😊

I have edited this rating three times trying to give Napleton the chance to make things right. Im at this point tired of excuses. My vehicle was in service for weeks, tressed out about the lack of communication. Stressed out about receiving a dirty loaner. Now after 4 -5 wks. Waiting for parts and repairs on my 2021 vehicle, while driving wires/harness falling between my feet. Yes that can be fixed but at the inconvenience of a return trip and wait! Not couting waiting for almost an hour for a car that was supposed to be finished the last pickup! You get one chance to make a good first-time expression! Make it count! Now with that said i will return and hope all goes well!

Glad I came to check out Hyundai of Napelton. Heard they could work with anyone and they most certainly can.Paul and Crissy were great. Crissy was up front about possibilities and my current situation-which I appreciate. Was able to get me approved pretty quickly. Happy I came out. I was worried they wouldn’t have the specific car I was looking for-but she surprised me with both the cars I was looking for and was able to choose. I’ll recommend them to anyone looking to get a good deal.

Mauricio and Jared were extremely helpful at Hyundai of Carmel. Mauricio went with me on the test drive and was very informative about the vehicle. They made it an enjoyable experience for the purchase on a great vehicle.

Had a great experience purchasing my first car. Staff was courteous and professional. Gave us a good deal on the new car and fair deal on the trade. Did not push us to buy all the extras. Only downside was the wait times! Would definitely recommended Napleton and Steve!

I visited Napleton Hyundai to get my routine oil change & tire rotation. Turns out I had 3 recalls on my car that needed to be repaired. Jordan R. was very helpful in making sure I was taken care of! I was on a bit of a time crunch that day, Jordan worked quickly & efficiently to get everything fixed up for me so I wouldn’t be without a vehicle for too long. Great customer service all around!

5 star review for Chrissy & Jared at Napleton Hyundai. As a single woman I am always terrified to make big purchases solo. I’m always afraid people will take advantage of me. Chrissy & Jared were kind & patience. They explain the loan, interest, and trade in options. Came in with over $6K in negative equity & still managed to get a car payment nearly the same as I’m paying now. They worked a miracle. Wish I could give them 20 stars.

Would not recommend. Staff was less than knowledgeable and suggested we park our car on the street to have it get hit so we could get the insurance money. Multiple times throughout our conversation the sales associate had to be corrected re: what vehicle we were riding in, details/specs of the vehicle, and warranty options. Associate kept referring to car (that had 10k miles on it and was > 1 year old) as brand new and stated it didnt have a car fax report because of this, when car had open recall on it. When we said we would think about it and come back, felt VERY pressured and sales associate stated dont give me the God thing what are you waiting for. Went back 2 days later and worked with another associate who seemed ill informed as well. Left without purchasing and will not be returning.

I 100% recommend coming to Napleton Hyundai of Carmel. I wouldn’t go anywhere else for a vehicle. They are so kind and helpful with every step of the buying process. Chris, Paul, and Steve made my car dreams come true and I can’t thank them enough. They are so professional and answered all of my questions. Thank you guys so much. If you are looking for a new car, contact one of the guys listed above!

Tyler was incredible in helping us with all of our vehicle needs! We were able to trade our van and buy a new Palisade in record time. The whole team was so kind and worked great together. They were so friendly, and made our experience painless. We will be back in the future!

Kogan was outstanding, bought my second vehicles from this location today he is super knowledgeable definitely knows his stuff! He will not let you down he’s the reason I will come back for my next vehicle purchase!!!

I had a very good experience buying my new car. I talked to them about what I needed, and they offered me the perfect car. I appreciate the help from Lenny, Kogan and Jarred. They were professional and helpful.

Excellent experience, great people, amazing product, great deal and excellent coffee - my favorites in the dealership were: Jody Adams GM, Jered, Mike the sales manager, Joey and Sava Prodanovic.I could not remember, but it was truly everyone else as well.It was so good I was moved to buy them all snacks and give them keychains with God bless America and of course promoting our IndySerbFest -welcome!

Jared Hietikko is a Great Sales Manager. He help decrease my finance percentage even lower. I had a Wonderful time at this location. The love I received from this store was Amazing . I thank God I stop at this location. Because I was Blessed with my dream car. Thank you All for working things out on my behalf. I would Highly recommend anyone coming to this store or Hyundai Motors period. This is the Best place to buy a car...I will be back and I will refer others to them.

Ive been looking for a newer vehicle but knew I had some challenges with my credit that would prevent me from getting a vehicle I wanted versus a vehicle they wanted me to have. I got an approval through Capital One and called Crissy Burton for assistance with choosing a great car and rate. When I say she went above and beyond and made this process so simple, I mean that. I never expected to get approved for a 2019 and that happened without using CapitalOne. My rates are good and one I was not expecting to be so low, my car is AWESOME and I am satisfied 😌 ☺Thank you for this experience Crissy! Youre the best 👌

My husband and I visited Hyundai Carmel location looking to purchase a bigger vehicle for our growing family. We had the pleasure of working with Brian and Jared the sales manager, although we werent able to purchase our car yet we were so pleased with their customer service and they went over and beyond for us, we will definitely be back January 2022. Received a courtesy call from Paul and his customer service was excellent too. I highly recommend purchasing from this dealership, nothing beats excellent customer service!

Christopher is very helpful and always going above and beyond for whatever I need done for my car. I never have any issues and I appreciate the care and attention to details. He listens to everything I say down to my weird sound effects I give. I will continue taking my car here again and again!

This business is exceptional. They made my day easy and stress free. I was able to walk out with a fantastic car and at a great price! Jared worked very hard on financing and was very pleasant and knowledgeable. Julian always had a smile and was very understanding and friendly. Go visit these two!!

Our family has bought several cars with Napleton Hyundai. We will never go anywhere else!!!! The sales dept is not pushy and listens to what we want. The service dept is always accommodating and works with our busy schedules to get us taken care of. Even the GM (Tim D.) has spent time with us and made us feel like family. Our favorite dealership ever.

Lenny and Corey’s customer service was exceptional and they went above and beyond to ensure that I left in a new vehicle. Would highly recommend coming in and asking for them!

I absolutely love this place! I’m not experienced with dealerships but I bought my first new car here and it was a great experience. Mauricio was super helpful and super nice

I drove over an hour to come see a Hyundai Palisade Calligraphy here because I couldnt find want I wanted locally. Im so happy I did!! Steve Stason and Jared Hietikko made the numbers work so I could get my car!! Thank you both for making me one happy lady!! You guys are great!!

I have had exceptional experience with this dealership. Everyone is very kind and courteous. I have had my questions answered in a timely manner and service to my vehicle has been the same. Keven Pettinjohn has helped me so much and has had an excellent attitude and a great sense of humor. As you know when your dealing with car issues it can be very stressful with high anxiety. Kevin certainly helps with that with his humor and great smile! Thank you all at Napleton Hyundai of Carmel.

Brian was my salesmen; he was very helpful in explaining the purchasing process of the car. He was attentive to my wants and needs in my next car. He even bought me a Gatorade! He definitely enjoys what he does for a living. My car was one of those anomalies that had a manufacture electrical issue. It was nobody’s fault at the dealership. Megan Davis, Brian, and Chris Barker were great in helping me get a car rental to have while my car’s electrical issue is being fix, and they even reimbursed me the full amount for the car rental! While my car has a warranty, given that I bought it with 3 miles on the odometer, it was not required by the dealership and for Hyundai’s corporate office to help with the car rental reimbursement. I’m incredibly grateful that they reimbursed me 100% for the car rental. My car is still being worked on, and I have no doubt that I have the best service department giving my car the care it needs!

I stopped in to check out a few SUVs and ended up purchasing with Drew. The service was great! The GM, Tim D. made sure my car buying experience was awesome fromstart to finish!

Julian and Ed were wonderful! They worked with me and got me what I want at the price that I wanted. Very professional and not pushy at all. If you want to get your next car come here and ask for one of them and they will get you right!

The team at Napleton did such a great job! I was very stressed going into the new car purchasing process but Cody and his team did a great job making me feel welcome and comfortable. He was very patient with my financial situation and helped explain the financial process I would be going through. He got me into a new Sonata and it’s awesome! Exactly the car I wanted! Thanks Cody and thanks Napleton!

The staff here is super friendly and I’ve come here for the past 2 years for my car’s service. They pricing is good and the time it takes for routine repairs and extra repairs is quick. They also have a great coffee machine which is a plus!!

Carmen Moreno was incredibly helpful with purchase of our new car! Above and beyond for sure!! Knowledge, professional and very nice!!! Thanks so much Carmen!!!

Great customer service. Great quality of these cars.

Awesome customer service, Chrissy the sales person was on her way out but decided to help me and mu wife find two cars, and gave us the best possible deal. Awesome staff attitude. They really know what they are doing. Will be back definitely

Great experience! Thank you, Lenny and team. Competitive lease rates and attentive staff!

Emauricio was amazing! He was understanding, patient, and made me feel comfortable throughout the process. He answered all of my questions and I never felt pressured in to purchasing a vehicle……. something I have endured at car dealerships in the past. He helped me find the perfect vehicle for me and my children!

Carmen did a great job helping my husband and I find a super reliable car within our budget!

I bought my first car from here and they were so professional and nice! Lenny was able to find something that fit my needs perfectly and was on budget. Highly recommended!

Came in for service with no expectations of purchasing. Received a call from Chris to see how service was which was great. He informed me he may be able to get me a lower rate and newer model vehicle. I said why not. I came back to the dealership and was greeted by Julian Ramirez which was very friendly and extremely helpful, I them spoke with Chris again he too was very helpful. Finally I spoke with Paul sales manager he got things working and I was approved for a newer vehicle with less miles. I ended my visit with Robby Ertimi he went over all paperwork and did a phenomenal job. All 3 gentleman were amazing and so very helpful.

Excellent attention, very cordial and they cleared all our doubts about the financing. Recommended 100%

Sales Representative Kogan Hill was extremely helpful during the entire purchase process. He was knowledgeable of all the appointments of our car as well as very patiently walked both my spouse and me through all online applications. We were very pleased with our interactions with him.

Chrissy was the absolute sweetest and she was very honest and patient. She went over all of my options with me and answered every question with no issues. This was the easiest car purchasing experience I have ever had.

The staff was extremely helpful and kind. Mike called me back and was patient and knowledgeable. Khory made the car buying process smooth and gave detailed explanations to any questions I had. I would definitely buy another vehicle here.

Julian and Jared were amazing! They worked so hard and made our buying experience one of the best. Both are very knowledgeable and went above and beyond to care for us. If we are in the market again, we will definitely be requesting these two and so should you!!

Bought a BMW X3 from this dealership. The used cars inventory is impressive. They probably have a lot more than the others in the area. Found the prices to be a bit better too. Happy overall!

Brian Williams was really nice and patient with us and was able to work with us and get what we needed done in a nice and efficient manner.

Brian, Mike, and Robbie were awesome. Gave me an outstanding deal on a new 2022 Genesis G70 Launch Edition. Excellent customer service. Extremely military friendly. Definitely recommend!

Logan and Paul were great! No hassle, very knowledgeable, and walked away with a deal we were happy with

I reserved a new vehicle before it was on the lot. Although we had some issues getting the vehicle at on certain dates, the dealership was able to work with us to make sure the deal was made and we left happy. Would definitely recommend.

Dealt with Kogan and Paul and they were great! Quick and easy to work with.

Very cooperative fair pricing, easy to deal withTook vey good care thanks

Ive been a loyal customer since I purchased my Hyundai in 2017. Ive went to Napleton for all of my vehicle service needs, even though going to Napleton is out of my way. I made an appointment for an oil change a couple of days ago. Today, the service representative informed me that my wait would be over 2 hours for an oil change. I voiced my displeasure. The service representative had an I dont care attitude. Based on his poor customer service attitude, I left. Im done going to Napleton — I wont return.

Jordan and the service technicians at Napleton Hyundai went above and beyond to make sure I was satisfied with the service they performed on my car. When there was an issue they resolved it in a very timely manner and kept me posted through the entire situation. I would highly recommend them for any of your automobile service needs.

Just purchased a car from Napleton Hyundai! We enjoyed working with Sava throughout the process and appreciated his friendly demeanor, ability to answer our endless questions, and the effort he put in to get us through the process in a timely and efficient manner.

If I could give Drew of Napleton Hyundai a 6 star review I would. He and his team were able to navigate my almost unrealistic standards during my first big car purchase. Thank you so much to Drew, Ed and Owen for all of the help through this process!

Jerad and Mauricio did a fantastic job, they did not high pressure me, made me feel comfortable, and I felt earned my business and trust.I looking forward to driving my new Tucson and having it serviced at this dealership

Excellent experience! I worked with Tyler Schrum, awesome salesman, not pushy at all! I drove a little over 8 hours to purchase a very specific car and after the experience I had I have no regrets about making the trip and would definitely do it it again.

Fantastic. Steve Stason made the process so easy. He made us feel like family and that he really cared about us. There was no pressure. Makes us want to come back. Steve is the best.

Drew Oliver was very helpful and very knowledgeable! He was so great to work with! I highly recommend this dealership! The Sales manager Ed was super great and made the process very easy.

All my thanks to the wonderful people at Napleton Hyundai of Carmel. What a great experience!! Love my car, Brian my salesman was awesome. Very knowledgeable and honest. I would highly recommend you purchase your next vehicle from them.

Want to give a shout out to these guys Chris, Jared, Mauricio. Very helpful getting me into a new 2022 Santa Fe. They know their stuff and very helpful, patient and knowledgeable. Always a great experience here!

Mauricio and the sales department would make this a 5 star review. Mauricio easily bumped this up from a 1 star to the 4 star. He has been nothing short of amazing.I cannot give a 5 star because the service advisors and department has kept our tuscon for 4 months with little to no communication. Only way to get the service department to communicate is to drive to the dealership. The only person in the service department that helped was Chris Barker. As of right now I cant recommend taking your vehicle here for any service.

Cody, Our salesman did an outstanding job from start to finish. His knowledge on the Genesis GV 80 was incredible along with his great personality. He is the best salesman we have ever dealt with. More than a 5 star experience!!!

Nice place to visit. Great customer service

Napleton Hyundai of Carmel is awesome! I will definitely be buying all of my future cars from here! The Relations Manager, Meg is the best! She was so helpful!!

My wife and I stopped by Hyundai dealership to see Tucson 2022 which I want to replace my wife’s old car.When we got in there Ashley took care of us bit there were no car what we exactly wanted.Today Paul, sales manager, called me they have more Tucsons today and we stoped by again and we finally find the one.They helped us a lot with their best efforts.I think I was lucky meeting them.

Service is amazing, store is clean and all staff seems happy to be there! Megan was very helpful and informative. She was able to take all the pressure off the overall experience. 10/10 in my book! I will absolutely recommend!

My experience with Crissy at Napleton was wonderful! The process was easy and Crissy was a great person to work with on getting a brand new car. She was very informative and comforting. Thank you for a phenomenal car buying experience!

My experience was great, pressure free which is awesome. I had a budget in mind and they came with a few selections. Scuba Steve Jared and Chris big shouts out! Loving my new NLine elantra

Very nice people here. Always ready to help with all your needs I highly recommend this place. Thanks Mr Ramerez and Mr Lagrange you guys are awesome!!

An overview of our interaction with the “salesman”1. His overall behavior during our process was lackluster.2. We had an appointment to view a particular car and it was not clean or ready for a test drive when we arrived3. The check engine light and brake light was on as if the car had not been serviced.4. When we asked about the items listed above he said well “it can be handled.” I asked what does “handled” mean he rolled his eyes and said “we will take care of it”5. The salesperson was not knowledgeable of the car he was selling and stated he does not know if the tires were factory and “we” could call BMW and ask.6. He brought us an offer with items listed that we specifically stated we were not interested in pursuing.Ex: downpayment, high interest rate(stated that we had interest rate quotes between 2-3%)…7. He basically stated that he wasn’t motivated to make a deal because he had sold 2 cars already.Notified the manager when I was called after we left without making the purchase.

After talking to Tim I feel much better about the service at Napleton Hyundai. They are standing by my car and ensuring that they provide solutions!

I had the pleasure of getting my first car here and everyone was super nice! We worked with Devon Wagoner and he explained everything very well and answered all of our questions. He was patient and didn’t seem like he was just there to make a quick sale and move on. Everything worked out super smoothly. You guys are amazing!

Carmen did a great job assisting us in buying a Tucson on only her second day on the job! Thank you, Carmen.

A guy by the name of Tyler Long, in internet sales, contacted me promptly after I showed interest in a vehicle. We went back and forth a bit taking about my needs. He was very understanding and was eager for my business. He definitely got the wheels turning for my car purchase. Joey was a very accommodating salesmen who worked with me up until Mike Terzo stepped in. Mike was determined to sell me this car. He did everything possible to get me a great deal. Needless to say I rang the gong and car is mine.Thanks to Joey and Mike! I will be sending anyone looking for a car your way!

Jacob and Ed are amazing! They cared about my budget and made it easy to do business. I highly recommend them!

Julian Ramirez just sold me my dream SUV on a Tuesday night! Kudos to him and the whole team for not keeping me waiting too long. Thanks so much!

Great experience! Sava was fantastic to work with. Wouldn’t hesitate to buy from here again or recommend to anyone!

Steve was our sales person, and he did a lot of work getting us the out the door price we were comfortable with. Highly recommended!

Napleton Hyundai of Carmel is absolutely amazing, I came in to see some numbers, had no intentions to buy anything. Chris Lahr, Jared and Robbie were all amazing. Thank you for the great buying experience. definitely will recommend to family and friends

Tyler Schrum was fantastic! Walked in on a whim and he was so awesome and helpful and found my perfect car. The staff was very polite and wonderful. 10/10 recommend and loving my new car!

I would highly recommend service with Napleton Hyundai of Carmel! I took my vehicle in for an oil change and concerns about an oil leak. The technician identified the problem and Jordan helped explain clearly what was wrong. I cannot express how grateful I was working with Jordan in the service department. I was so stressed about my dealings with previous auto centers and Jordan took care of me! Napleton Hyundai of Carmel has a customer for life!

Lenny was awesome- super helpful and flexible to work with. Loved our experience. Would highly recommend!

The team made the extra effort to find the exact car I wanted. Sales and finance made the car buying experience as easy as it could be for someone stressed about making such a major purchase. My sales person Sava was especially fantastic! He had a great calm demeanor and when my car came in, he helped me get everything set up so I could drive off the lot enjoying the perks of my new car.

I recently bought a 2022 Hyundai Tucson from Napleton Hyundai in Carmel and the sales general manager Michael really helped thru the whole experience (from purchase to service)! I was really impressed by his help and support AFTER I purchased the vehicle.. My new car had hail damage from a previous storm and Michael quickly was able to coordinate with the hail damage support team and get it fixed. Very appreciative of his understanding and help. I would recommend anyone looking at a new Hyundai to visit Michael at napleton Hyundai in Carmel!

Amazing place. Bought 2 cars at once. If you walk in definitely speak to Khory as he made our experience better than expected.

I wish I could give more than 5 stars to this dealership. Mauricio and Jared went above and beyond to help get my brand new car. If you are ever looking for a new car most definitely this Hyundai and ask for Mauricio or Jared, amazing people that don’t want to rip you off but genuinely want what is best for you!!! THANK YOU MAURICIO AND JARED!!! Give these men a raise Hyundai or a new car💗

We had an awesome experience with our salesman Corey. He was very professional, polite, and patient. I will definitely recommend family and friends there! Thanks Corey and Jason!

I purchased my car after having been in an accident. They were all super nice and mad me feel super comfortable. I told them I was a delivery driver for a local pizzeria and they talked about how much they loved our pizza. I made the mistake of falling for the stripper likes you routine. They sold me the car and still buy hundreds of dollars in pizza and every time I go there they barely tip and avoid me like the plague. I thought at the very least, buying a vehicle would help develop a good business relationship but they got what they wanted and take advantage of others. If it were up to me I wouldnt deliver food to them, but I unfortunately need a job and abhor going there every time.

I want to commend Julian and Paul on their dedicated, comprehensive salesmanship at Napleton Hyundai in Carmel, Indiana. I would recommend anyone looking for Hyundai and Genesis autos to ask for Julian and Paul. A definite helpful and knowledgeable team.

Julian Ramirez and Jared. Did a fantastic job. Gave us a great price for our new vehicle and trade in. Recommend these guys