Im only giving 1 star because I cant give 0 and leave a review. My experience started in January when one of the employees, Rin (I worked with her previously), started a policy for me for auto insurance and also for rental. I was told that everything was good to go and I was covered. I had a notice on the app that they needed additional documents. I asked Rin, and she assured me she took care of it. I received a letter from Allstate shortly after saying my policy was going to be canceled due to not providing the declaration page of my previous insurance. I reached out to Rin to see what was going on and she informed me that she no longer worked there. I then reached out to the office and spoke to a girl named Brittany. She asked me to send her the declaration page and she would try to save the policy. I didnt hear back from anyone. I emailed Brittany to check on the status and she informed me that it was too late and the policy was canceled as of March 29th.Today, April 28th, I receive a phone call from a 3rd party debt collector for a debt with Allstate. I told them there has to be a mistake bc Allstate canceled my policy. I shouldnt owe money. I hung up and called the Allstate office. I was then informed that there was a balance of $275 for the last month of coverage. Apparently once they start to cancel your policy, they REMOVE AUTOMATED BILLING. So the balance was not taken out of my account like we had originally set up.I HAD NO IDEA I EVEN HAD A BALANCE. But instead of calling me, or mailing me a letter, the debt was sold to a collection agency in less than a month.I ended up settling the amount with the agency, NOT ALLSTATE.I absolutely do not recommend this branch what so ever.

They went above and beyond regarding the insurance that fit my needs for my own cars. I would recommend you get with Rachel and see if she can help you on the pricing comparing to other insurance companies. Competitive rates and got me a great price

The most redeeming part of my visit was the assistance Taylor Coleman provided, but when I returned for help, it turns out they got rid of her. My review went from 5 to 2, because clearly they dont know how to retain good service.

Very nice and friendly customer service! Follow up fantastic!

Rachel was very helpful and professional. She helped me out tremendously!!

Great agency, courteous and efficient. Got a great quote.

Amazing Allstate Agency with great staff at 2 beautiful Hubler Auto Group locations.

Great employees and very helpful.