I dont often leave reviews, but Anthony went above and beyond for us. Our dishwasher and dryer stopped functioning properly within a week of each other. We called Arrowhead and they were able to send someone the same day. Anthony communicated well, arrived early, and really spent the time to diagnose our problems and come up with solutions. Unfortunately, a part we needed for the dishwasher is no longer made, but Anthony got our oven working and also gave us advice on our dryers issues, saving $$$. Super satisfied with the service and will 100% turn to them again the next time we have a problem with a major appliance.
That’s it, I’ve found my appliance repair guy. This company is so wonderful. Chelsea is very sweet and helpful and Andy is the man. He’s very friendly, makes me feel comfortable in my own home, knowledgeable, diagnosed the issue right away, worked with our warranty company, etc. I could tell he cares and wanted to fix our fridge as soon as possible.I initially had another local company come out because they said they could come in a day sooner and their service fee was a little cheaper, don’t do it. I had a really bad experience and had to reschedule with Arrowhead. So glad we went with Arrowhead for my LG refrigerator repair!
Both Andy and his son Andrew are awesome and very knowledgeable! They didnt leave until my Samsung icemaker, which had huge freezing up issues was fixed. And they always explain exactly whats going on. Highly recommend this company!
Serviced my refrigerator and oven. Both times they were reasonably priced and on time. Andy was very personable and showed me exactly what the issue was so that I could prevent it from happening in the future. Will recommend this business to all my friends and family.
I have had nothing but great experiences with this company. They are prompt, very kind and affordable 😀
Anthony came to install an oven for us today and did an amazing job. He represents Arrowhead appliance repair well! He professional, kind, and courteous! Thank Anthony!
Honest, on time, fair price! Who says you cant have all 3? Washer stopped working. In 10 minutes the guy new what was wrong. Had it working in another 10 minutes! Very satisfied customer here. Thank you Arrowhead Appliance!
We love Arrowhead!! This is our second time using them, and I would recommend to anyone needing a professional and honest repairman. The first time he fixed our dishwasher, this time was our dryer. Each time he’s also walked my husband through everything and how he might be able to troubleshoot on his own next time.Not only that, but he’s always been on time and communicated exceptionally well.
During the recent Artic blast of COLD weather, my microwave-wall oven quit heating. I called the manufacturer and they couldnt make an appointment 1 1/2 weeks. I called Arrowhead late on Friday and they sent Andy on Monday. Andy was very personable and professional at the same time. He was very quick and efficient and knowledgeable. He ordered a motherboard and another part for me. Within 2 days he was back to install it. Chelsea was very essential and good at making the scheduling and ordering the parts happen so quickly. Its like my oven is brand new again!!! Thanks to Arrowhead!
So very pleased with Andy, Chelsea and the entire business! Andy can literally fix anything! On time, personable and knowledgeable on everything related to appliances. Will always use him in the future and recommend him as well! So far, microwave and ice maker! Thanks Andy, Paulette and Brian
Explained what the problem was. Did not push fixing anything that wasnt broken. Felt completely comfortable having him in our house.
Andy is a great guy! It’s easy to see, he enjoys his job. He is Very knowledgeable, professional and his prices are fair. Arrowhead Appliances is definitely my go to for appliance repairs.
I called them due to their reviews being good and the talk.He showed up and went through everything, even allowed me to get the part and do the work myself since I already had it all apart.My only issue was after finding it wasnt the timer and I went to return the part, the communication seemed to breakdown and it has taken over a week now and I still have not received a refund!Andy is very professional and personable, he tried to work with you to save you money which I like and is very good at giving you the most for your money.I would use them again, provided my refund eventually comes through!
In the middle of a Friday afternoon my clothes washer quit working. I called and Andy answered, while on the road. He was able to come within 90 minutes. Diagnosed a bad door switch, resolved it and boom it was running again. And he liked my hyperactive dogs! Courteous, prompt, effective, and a reasonable service charge. Count me as a very happy customer.
On time very reliable, great company I couldnt say more about the reasonable price and great service I received
If you want to know how to play the long-game in earning business, here’s how: I just called (picked you out of the blue) to explain we had a brand new Bosch washer that Lowe’s didn’t install properly and it was vibrating. I spoke with Andy, who immediately said: it’s the shipping bolts on the back, 100%. Instead of using my call as a reason to come out and generate revenue (knowing I can easily fix myself), he quickly gave me the answer for free. I’ll be giving you all a call down the road when we need help! Thank you.
An appointment was made very quickly with a personable sales person Chelsea. Then Andy came out promptly as scheduled and spend a lot extra effort to resolve our problem! Again very personable & professional Great Company! Will use again for sure!
Andy, the owner, was great to work with. Super easy to schedule with, came during the estimated window, quickly identified the problem and did a thorough job explaining how he was repairing our oven. Will definitely be calling him again! So happy to have a go to repairman!
Excellent service and repair of a stove located in a small kitchen. The serviceman went to extra effort to access the stove and complete the repair. We will definitely use their services again.
Great service, great workExceeded expectations will use again.
Andy at Arrowhead Appliance Repair went above and beyond to help us after we had severe electrical damage due to a storm, which then damaged our kitchen appliances. He put together a thorough report for our homeowners insurance and was very helpful the days following his service call. His professionalism and customer service were of the highest quality. For any / all appliance issues, weve saved his number and look forward to the day that we can recommend him and Arrowhead Appliance Repair to family and friends in the Kansas City area.
Andy is the definition of superior customer service! He went way above and beyond anything I would have ever expected, helping me in a really stressful and difficult situation being without a refrigerator for a week. After getting the run around and bad information from another company, I’m very grateful to have found his company and would highly recommend him to everyone!Extremely helpful, knowledgeable, professional and trustworthy! Service like he provides is rare!
Excellent. Very accurate diagnosis of problem with dishwasher andprompt repair, excellent customer service and honesty. Highly recommend.
The technician was knowledgeable about the problem with my 1990 Amana refrigerators ice maker. He did a great job and now my ice maker is working like new! He was very courteous and friendly. I would definitely call Arrowhead Appliance back for any other appliance problems I might have in the future!!
I had a double wall oven that needed installed for Thanksgiving. The original installation was cancelled last minute by the company I bought it from, due to unforeseen circumstances. Frantically searching for an appliance installation company, I messaged Arrowhead Appliance the Sunday night before Thanksgiving and got a call fist thing that Monday morning. And although Andy the technician had only scheduled work for a 1/2 day on Wednesday, he went ahead and made an exception and came out at 2 pm the day before Thanksgiving to install my oven. Thanks to Andy my turkey was perfectly cooked! Great company and service. Andy at Arrowhead Appliance will be my go to for any future appliance repairs or installations.
Very helpful and knowledgeable
Very responsive and quick to communicate. We had an appointment scheduled, but they called and came a day earlier when there was an opening in their schedule. Andy was very helpful and professional. He went through the issue with us and fixed it quickly. I will use them for any other appliance repair I need.
This company was excellent. My experience was very positive and I’ll definitely be recommending them and using their services again.
Arrowhead Appliance is phenomenal! He was wonderful! He diagnosed my washer issue instantly and was able to fix it incredibly quickly! This is the place to go! Thank you so so much! Phenomenal job!
Arrowhead did a great job repairing my dual fuel range.
We recently had a problem with our dryer. Arrowhead Appliance came out the next day, (Saturday). The repairman was on time, very professional and was able to fix our dryer without having to schedule a second trip. We have used Arrowhead Appliance in the past and will use them again, when needed.
Great company with good customer service and knowledgeable repairs.
If you want a quick, efficient and professional appliance repair look no farther. The only company we use!
I cant say enough great things about this business. I wish all the businesses I deal with was this knowledgeable and professional. Q
Very easy to schedule. Andy is very punctual. He wont gimmick around. Will diagnose the problem and give you the estimate. His prices are reasonable. I can trust Andy that he wont screw me. By the way he fixed my washer and dryer. Still working fine. Next time I need somebody to fix my appliances I know who to call.
Wonderful service! Company was super fast & responsive, knowledgeable technician, flexible scheduling. I highly recommend!
I wish I could give this company 10 stars. It is so rare to find an appliance repair company that provides superb service and is honest. Our dishwasher of 3 yrs wouldnt quit washing. We contacted Arrowhead Appliance Repair. Andy, the company owner, came out very quickly. Wed heard the motherboard needed to be replaced, but Andy asked for the model/make of the dishwasher prior to coming and did some research on our behalf. When he came, he realized there was a clogged sensor which was telling the dishwasher the dishes were still dirty instead of allowing it to go on to the rinse cycle. He fixed it and then checked back with us to make sure it was working after we ran it again. All we owed was a service call. We are so grateful to Andy and want everyone to know this is a company you can trust. Weve had many bad experiences with other repair companies who ripped us off and never fixed the problem. Not this company. Arrowhead Appliance Repair is WONDERFUL. They will be who we call from now on for all our appliance repairs. THANK YOU ANDY!!!!
Wonderful company, wonderful products, wonder warranty and family! I meant to write this review a bit ago. The owner Andy was fantastic. We had a bit of a family catastrophe the day he delivered and set up our washer and dryer. He had driven here to overland park, was patient during the whole experience, waited for us to get back as we had a vehicle break down RIGHT when he came (Im sure he had 20 other places to be), so I was surprised he stayed during our mini crisis (most people wouldnt), but he did, and he was as nice as could be. He took his time hooking our appliances up, thoroughly explained how everything worked, and did it all with a smile. A couple of months later, we had a leak (not the washer, it was the water spout) but Andy came out to look at it and with no hesitation, fixed it up at and saved us! Im a single mother and the kindness and follow through still means a lot. You dont find good, morally sound companies like this anymore....goes a long way in my book. HIGHLY RECOMMEND!! I Oh, and the prices, no one else in the city can beat his prices for this quality of machinery. Amazing and to this day, not one issue. Arrowhead appliances DEFINITELY went above and beyond for us. Thank you guys
Great company! Highly recommend! Justin very knowledgeable, wonderful customer service. Reasonably priced too. Would defiantly use then again if ever needed.
They quickly fixed my dryer at a fair price. I was impressed with the google reviews this place had! They got to my dryer faster than the other places I tried!
Prompt, professional response. Justin came out the same day we called. He knew exactly what the problem with our refrigerator was as soon as he opened the door. He helped me unload the refrigerator, he was very nice and kind. Justin explained the problem and solutions before doing anything. He walked us through the options and asked our preference before making the repair. He put all the shelves back in the refrigerator after the repair was completed. He is very knowledgeable and well trained. Price was very reasonable. I highly recommend Arrowhead Appliance Repair and will use them again in the future!!
I wish I could give this company more stars! They worked hard to squeeze me in since my refrigerator decided to take a vacation. The technician was very nice and he even let my 10 year old son assist with the repair. I cant thank you enough and you truly lived up to your 5 star rating!
Highly recommend!We are staying in an Air BnB and Andy saved our Christmas by servicing and repairing the refrigerator we were using on Christmas Eve. Andy worked directly with the owners initiating a high level of communication and kept them informed by taking lots of pictures. Andy was very knowledgeable and enjoyable to have in our “home”. We learned a lot and appreciate this company with great customer service.
Andy is such a life saver at Arrowhead! We always relay on them for appliance repairs + more. Thank you so much for always being so kind and responsive to our needs.
I cant say enough about the wonderful service I received on my refrigerator. Andy even came out on a holiday, which was over and above my expectations. And he went out and bought some dry ice to help preserve my food. Ive never had that level of caring from a service person. I will definitely contact Arrowhead Appliance for any future service needs
Fast and helpful! He came the same day I called to check my washer, and got it working super fast. Very nice and very helpful. Reasonable price. Def Recommend
Andy showed up on time and was friendly and thorough! He did a fabulous job. I will use Arrowhead Appliance Repair again and have recommended this service to my sister and our daughters.
This is a great business! I searched high and low for a good washer and dryer for a decent price and nobody compares to Arrowhead Appliance. The owner Andi Pieri went out of his way to help me out, answered any questions I had, and made sure I was 100% satisfied. I highly recommend Arrowhead Appliance for any and all appliance needs.
Our dishwasher repairman was Justin. He was very professional and courteous. When a person doesnt know much about their appliances it sure helps to have an honest repair person. He was very honest. Good job!
Great service and quick work! Our dryer stopped heating last week, and I reached out to Arrowhead Appliance in hopes of just getting a decent replacement. They assured me that if we needed a replacement they would be happy to help but that theyd first like to make sure that it wasnt something that could just be repaired. They came out to our house on a Saturday to accommodate our schedule (which was super helpful since we have a newborn) and were able to fix our dryer in under an hour. Im so glad we found Arrowhead Appliance Repair and didnt end up just buying a new dyer when it was something that could be fixed! I highly recommend Arrowhead Appliance Repair for any of your appliance needs!
I used Arrowhead for a recent repair at one of my listings. Andy and Justin did an amazing job with an oven repair for my sellers. They were efficient, knowledgeable and professional. I look forward to using them again!
Arrowhead is so great to work with! Timely, efficient, pleasant and knowledgeable. I appreciate their money saving tips customer service too... a 10 to work with!
Great Service and hospitality. Pricing was right on.
I am impressed with this company. They were able to diagnosis over the phone and tell me approximately what was wrong and the cost for repairs. It was affordable and prompt service. Appliances dont last like they used to so its very important to be able to repair instead of buying new. I hope I dont need them but with a business and home I imagine I will need them again at some point.
Fast and responsive! Came out same day I called to assess the issues I was having with my fridge. Justin was very professional and provided a detailed explanation of the issues as well as what it would it take to fix it from timing and costs. He also explained the frequency of these issues he has seen with Samsung refrigerators. Word of caution: It does take awhile for Samsung parts to come in so be patient! Will definitely utilize Arrowhead again with any appliance issues I encounter.
Great guy Andy is he took care of my washer and had great customer service i would recommend him to anyone. Love how honest he is and was on time on the scheduled day. Great job arrowhead appliances
Weve used Arrowhead to repair fridges, stoves and dishwashers, and Andy has had the knowledge to successfully repair them all. Buying refurbished appliances for emergency replacement has always gone well, too, and Andy has always stood behind his products 100%. We dont use anybody but Arrowhead, because they can do it all.
Fantastic. Fixed two refrigerators for me within hours of my call. Friendly service and full of free tips. If I am unlucky enough to have more broken appliances I will be using them in the future for sure.
Justin did a great job on fixing my dryer. I am very pleased with the service and I highly recommend arrowhead appliance.
Andy did a fantastic job fixing our dishwasher. He had to do some extra work that wasnt covered by our insurance at no charge. He is friendly, professional, and reasonably priced.
UPDATE JUNE 2021:We have since moved to a house that already had a washer and dryer in it - I wish I had brought with me the set Andy sold us! The timer on the dryer at the new house went out. I talked to Andy and Chelsea several times as I was trying to decide whether to fix the dryer, buy a used one, or invest in a new set. Chelsea is always friendly and helpful. Andys honesty and knowledge of machines helped guide me to decide to get a used dryer from him. He texted me when he had one available and had it delivered and installed the same afternoon. His apprentice rerouted our dryer vent to get it set up exactly the way I wanted, and the dryer is fantastic. Still couldnt be happier with their service and expertise!ORIGINAL REVIEW:Highly recommend this company. I called the day after Christmas about our washer which has had several issues for a while. Andy explained what the issues likely were and offered to send out a tech that morning. Since theres a service call charge, I asked if he thought the washer was worth putting money into based on the issues I was describing. He instantly said no. I appreciated his honesty - he would have made more money off of me by sending out a tech and potentially having us pay for repairs, but he gave me a straight answer instead. I asked if he had any refurbished sets for sale and he said he was picking one up Friday. He refurbished it for me and came to deliver and install the next day. With an old house, they ran into several hiccups while installing - Im sure it took much longer than he anticipated - but he didnt charge us extra. They stayed until we were happy with the setup, then he walked me through the settings and cycles of the units before he left.My neighbor had recommended them to me after she went through a similar thing and ended up purchasing refurbished units from them; my experience lived up to her raving reviews!
I called when my dryer stopped working. They were great. They fixed my dryer the same day and were reasonably priced. I would definitely recommend them.
We own a construction business remodeling upper end homes and always refer Arrowhead Appliance Repair to our customers. Andy is great to work with and always performs above our expectations.
I manage a doggie daycare in Leawood and we use our dryer quite a bit. When our dryer broke down, I called these guys and they came out next day, diagnosed and fixed!! They are very reasonably priced and very fair -- not to mention excellent to work with--- I will definitely use them again! Highly, highly recommended!!
I baught a stainless steel stove from them and it has been great!! Andy is awesome he will work with you and prices are the best Ive seen so far!!
Andy helped us with repairs on a refrigerator and dishwasher. He was prompt, clean, knowledgeable and affordable.
Arrowhead appliance is the greatest. Love my washer and dryer I got!!
Awesome! Friendly and great work. Very responsive.
Good people.
Good job fixing my refrigerator. Checked out all the issues that could have been causing the problem!
Very trustworthy and honest
Great