I will never again go here. Very rude and when I told her what I wanted she just keep telling me that the picture was different. When you ask for something and you dont get it I paid 45.00 for a fill and a color change. The picture of the screen shot was the blue side tip nails i asked for those but black and this is what I got. I called and got them repainted and they turned out the same . Shame never again.
Very disrespectful and kinda rude. Was very disappointed.
This place is terrible. Do not go here. The employees scream at you over the phone and claim to be the owner. My sister in law went in and the value of the work was terrible. She asked for them to be removed and the lady aggressively pulled her hand and told her she’s not getting a refund. That removing nails takes a “long time” We attempted to call to speak with someone who isn’t working belligerent. But the employee claims she’s the owner and doesn’t let you get a word in. She was saying I was rude for asking to speak with someone higher up.
The women is very rude and unprofessional.
Terrible customer service, no customers where in the spa when I arrived, but I wasnt greeted, female worker looked up momentarily but then looked back down at her phone. I asked politely if they did brow waxing, she continued looking at her phone. Abit louder I said excuse me does anyone work here. That actually got her attention. She slammed her phone down and stood up. I began to repeat my question about there services, when she interrupted me directing me to follow her... I turned around and started for the exit. She was saying something as I was walking out but I couldnt hear her, I decided to just leave.Im unsure if she was having a bad day or was being judgemental. Either way, Im not spending a penny there. I like to leave beauty spas feeling beautiful Inside and out. I most certainly didnt feel that way after this experience.
Horrible place to go. Lady was rude and her work was bad. Not professional did not feel welcomed. Asked to get them fixed and she was mad about. So I asked to take them off told me “that take to long plus waste of time if you are not getting your money back” I DO NOT recommend this place you are better off with stick on nails.
I went in for a new set of nails. The girl who did my nails was very rough. Cut my fingers from filing so rough. I walked out with a horrible set of nails. Not only did I get told “short nails are ugly” but was treated poorly. Would not recommend to anyone.
The only place i go in town to get my finger nails done. Love the staff! They also do ama3zimg brows.
Andy was very sweet. I’ve been looking for a place to get acrylics done since my move to Idaho, and was hesitant to try. But I’m glad I did. They look great! 10/10 recommend.
Absolutely amazing. I have been to all the other nail spas and day spas and places that charge you an arm and a leg, and they hardly compare to this place. Dont judge a book by its cover with this place. Finally found a place where they arent afraid to scrape your callus off and dont handle your feet like they will break them if they move them. Dont be put off if they seem a little intense, they are so sweet and really do amazing work.
Did great job on my husbands eye brows
Old nail polish and older clear top coat (I mean stringy like thin threads of hot glue as they are about to apply it on my nail) . Almost immediately started bubbling—I mean really visible. I didn’t want to create a scene because a decent job was done to remove my cuticles so I just paid and I drove straight to the store to buy new nail polish and remove the old stuff because I was completely appalled at the how they looked (almost all air bubble so it looked like a purposeful design). They also buffed my nails roughly so now they have criss cross scratches all over them. Good price ($15 for a manicure, which is standard in a bigger city) but not worth the bad material and outcome.
I have been going to see Jade for 14 years I love this place! No fake kindness just real people! Love them!!!
Were so glad these woman have come to Idaho falls! Best points of our business:-The women spoke very good English!-Finished in timely manner.-Got what we wanted nail-wise.-prices were pretty fair.One of the owners worked at the site and got laid off after like 8 years, so Im happy to help support a local. We had a very good experience at this nail salon and I plan to go back very soon.
I love Jade. Whenever I come to Idaho Falls I go there.She is bright and has strong opinions. Each time I go, Iget great nails and learn 2 or 3 things about electronics, lifeand the world. She is as American as Apple Pie, not a demureVietnamese Woman.
The guy was really nice and very good, he took his time and my nails look great! 5 stars!
Walked in and asked if someone could do a pedicure. The woman told me, you sit and wait. Didnt feel very welcomed, but I waited 15 minutes and no one looked at me or said a word to me. Guess they dont like walk ins. So, I left.
I took my daughter and 5 year old granddaughter here for a girls spa day and had a terrible experience similar to other truthful reviewers. The fact that it was practically empty should have been a clue. They were clearly annoyed about having my granddaughter there and having to paint her nails. No foot soak or Mini pedicure like other salons, they put her in a chair away from us and would not allow her to sit near us. The spa tech then said lets get these people in and out as quickly as possible. She then rolled her eyes and huffed when my daughter didnt move her feet fast enough. At one point my granddaughter scratched the top of her nose and the tech working on her said loudly stop picking your nose! I had only had my feet soaking 6 or 7 minutes but had seen enough. I politely said that I had to meet my husband soon and so could not begin my pedicure after all. She was clearly annoyed. I got up from the pedicure chair and sat in 1 of approximately 8 empty chairs waiting for my daughter to be done. Then Another tech barked at me we need that chair! Finally I went to pay only to find out they charged me $10 for my 7 minute foot soak because I should have told them I was limited on time. This was the WORST customer service I have ever experienced. They are rude and clearly dont like people.
Jade was a complete professional... charming and down to earth...super pricing, much less than other places Ive been...high quality results and some great advice on how to strengthen my nails...over all...one of the best experiences Ive had at a nail salon...
First time here, and it was the best experience ever getting my nails done, Jade is so awesome We had so much fun laughing the whole timeWould definitely recommend this place to every one i know
My mom and sister had a recent experience with this so called Spa. Being a Licensed Cosmetologist, and Esthetician myself living 3 1/2 hours away in SLC. I am absolutely disgusted/appalled this place is a running business. I was furious when my sister called and told me their experience. I quote her. Jade the owner seemed annoyed when i walked in, not friendly at all, didnt greet with a smile or had given any direction to where as i needed to sit. Extremely rude to me and my three year old well behaved son. She became extremely irritated when discovering i had shellac polish on my toes. Jade then got up irritated LEFT THE SERVICE... returning with a file to FILE the gel nails off. (anybody who knows anything about nails should know how bad and painful this is for your nail beds.) Very inappropriate behavior such as talking negative about other people in FRONT of customers and using inappropriate language and telling inappropriate jokes. My sister and mom are extremely busy people who do not take enough time out of their own lives to pamper themselves as they are always caring to other peoples needs. My sister left the Nail Spa feeling discouraged, ripped off, and also in pain from all the filing. I felt so bad that they took time/money out of their day to be treated in such a nasty way! If i could give this rating no stars i would and will definitely not be recommending anyone. There is no way anyone would keep a job/clients where i work if they treated customers in such a manner. Id Fire them so fast! Its a wonder how this non-classy place stays in business.
Nice, good manicure, interested in their patrons, know their regulars, funny. Well worth my time and cost.
I really like this nail spa ... they do a very good job ..I have had this set of nails for almost three weeks and they are still on and look good ..the place is very clean and both techs seem very capable ... I was very pleased with their work ....I would recommend this place to my friends ..
When the woman started referring to Black Friday as ‘N’Friday and continue to throw the N word around we left! I choose where to spend my money and it isn’t with racist!!!!Can’t give it a negative or I would!!!!
First off Id like to mention before anything else is that I have been to the nail spa before for acrylics and the younger looking fellow has always done a great job. Im always happy with the end result. BUT Just the other day I went in to get an eyebrow wax and I might add with the referral of my sister in laws friend because the place I use to go the lady left and the other ladies kept messing up my brows so I was looking for a new place. Well never again!!! I was super upset that the lady JADE botched my brows completely!!! She never even let me see the end result which most places do and not only tht she didnt even wax them completely I had to come home and tweeze the remaining hair. Never again will I go to get my brows done. Super disappointed!!
The service was nice, but my pedicure didnt even last a few hours (I was only doing light house work when two of my nails chipped). Probably wont be returning.
Horrible. Terrible and rude older couple
Best Nail Spa around ID Falls
I love coming here they do a very good job I recommend them number one