I’m thankful for Cook’s. For the first time in years my home is pest free. My previous pest control wasn’t treating the problem- Cook’s has come in, made sure my home was sealed and has continued to work with me on eliminating the pest problems I’m having.
This time my service has been excellent. Im happy, hope it continue.
They preform our regular monthly pest control and do a great job.
I appreciate the excellent service I always receive from Cook’s. Their technicians are courteous, professional and reliable. Their office staff are helpful and friendly. I highly recommend them to anyone looking for great service!
I initially called Cook’s for general pest control. They came out and inspected the grounds and gave me a price for services. I approached them later about a rodent issue at my chicken coop and barn and they have resolved that issue. I also had to call them about hornets in between service times and they came straight away and handled the issue. They are a great team. The young man that comes to my area is very courteous and trustworthy and he does a great job.I appreciate Cook’s and highly recommend them to everyone.
For two years I had been dealing with a roach problem, although I had been receiving monthly service from another company. After switching to Cooks, I could tell a difference after the first visit. Cooks agreed to come back every few weeks and treat my house until the problem was resolved. After the second visit, I could see a major difference. I recently had my third visit from Cooks. So far I havent seen any more roaches. They have been able to address my issue and take care of it. And if I do happen to see any more roaches, I have no doubt they would respond quickly and address it. Ive been very satisfied. In addition, the technicians that have been out to my house are friendly, knowledgeable and professional. Ive been very pleased with my experience. Thanks!
I really like Tommy, the man that sprays for me. He is very thorough and does a very good job.
My outdoor pest control guy, Luke. Is the bomb. Knowledgeable, nice, patient. Just an awesome guy. Id pay him more.....
Always professional and courteous. Couldn’t be more satisfied if they tried harder. I would definitely recommend them to everyone that I know
Cooks pest control here is the best company u can ever get ! They r reasonable on there prices and they don’t over charge you either. I rate this place a 10 if I could ! So if u have any troubles with pest issues I would recommend this place to anyone that needs help on there issues.
My service rep is great! You guys always do a good job and I highly recommend Cooks Pest Control.
Amazing customer service, very detailed explanation of chemicals used. Went the extra mile.
Great interview. Seems like a great company to work with.
Their personnel are always so friendly and eager to help in any way. They do a thorough job making sure those little pests stay away from the interior of the house. If I need a spot checkup, my service person will come out to do an extra spray in the house.
Treatments have kept pests at bay!
Our technicians are always very friendly, courteous and professional. Whenever we’ve had an unusual pest problem Cook’s is prompt and efficient.
Very responsive and they explain the theory behind treatment of termites.
If we ever have an issue in between service times, our service agent has always been diligent to come out and treat the issue, usually the same day that I report the issue. I wouldn’t trust our pest control service with anyone other than Cook’s!
Let me tell you that Dan is absolutely a breath of fresh air in these troublesome times. I truly believe he does not know how to frown . The customer service is overwhelming and I say this with all honesty, his integrity to perform his, what I would think is his routine duty is driven by a certain pride to go above and beyond not just for the company or the customer but pride in himself, and thats such a rare quality to find in employees today. Thanks so much CooksAnd a huge thank you to Dan Griesemer
Cooks Pest Control has a satisfaction customer since 2005.
Our family has used Cooks Pest Control for almost 15 years now, with no plans to change! Their customer service is unparalleled - they are responsive, obliging, and knowledgeable. Their technicians are always on time for service, and their termite inspections are thorough. This company really helped us when we moved from a newer house to an older house that had many, many cockroaches. We have gone from seeing 4-5 roaches every day to maybe one every two weeks. Fantastic!
Extremely pleased with the way Josh Bertus, the man who treats our house, is to us. Hes always respectful, very polite, and makes sure the services provided best suit our needs.
The list I checked contains a selection of things that can come to your house if it is located in an area that they inhabit. Cooks Pest Control has an approach to check for the things you dont around - and it works great for us!
Top notch service .
Great customer service, helpful supporting information.
Service with Cook’s Pest Control is outstanding. The office staff is very professional, friendly and helpful. Our technician (Ken Davis) is phenomenal. He is always on time, does a superb job and has become a very nice good friend. I would highly recommend Cooks!!
They did an outstanding job at our house. We bought a house that was infested with bugs. They spent countless time working with us and were available all hours of the day or night. They are always courteous and helpful for any situation you might have.
The representative that assisted me were both very friendly and professional. They were very thorough when it came to inspecting my needs and meeting my needs. The price they quoted me for the services they offer is definitely reasonable. Since Ive started having my home treated by Cooks, I havent had any issues with the pest I had previously had before I started treatment. I would highly recommend Cooks to anyone seeking pest control services!
Regular quarterly service for pest control
I especially like being advised in advance of the service schedule and the fact that the agent explains what he has done before he leaves.
They provide personalized service that is hard to find normally. From the folks at the offices to the guy servicing my house all are top notch. Highly recommend this company.
Friendly and efficient techs that make a difference.
Kerry Battle is the guy that is knowlegable and battles my pests. He was extremely professional and very knowledgeable about this craft he was able to identify the Rat that laid on the glue trap. He also gave me tips and was very sensitive to my unreasonable fear. He called and gave me the window of time he would come and did not disappoint. He was timely and took care of the problem and exceeded my expectations
Great severs like what he does
Theyre super friendly and do a great job without trying to price gouge you.
My service tech talks to me. Meaning he asks what the past month has been like. He tells me what hes doing for the current service. If I need something all I have to do is text him. I get a quick response everytime.I cant say that the products for ants work all that well. Their constantly on the property or in the house. My tech has used bait stations and sprayed. Not sure if the granular is for ants at all but its in the cycle. Theyve just been bad this year.
Dependable, effective, customer oriented friendly employees. We are satisfied customers for many years.
I have been using Cooks pest control for several years now and I have to say that I will no longer be using them. As a pest control company you would think that they would know how to get rid of rats. Unfortunately I have learned otherwise. I have a rat problem with my home due to it being next to a very wooded area. Cooks came to the house and set up traps and put some poison out. The thing is everyone knows if rats smell human scent on something they tend to avoid it. The guy who set the traps and laid out the poison didnt wear gloves or any kind of protective gear. They did several different things and failed at them all. This is one company that I will not be spending my money with any longer.
Products have greatly reduced the amount of pests that we have seen. We love our tech Josh. :) He has been super flexible with when he treats our house. With my husband working night shift, Josh tends to come in the morning when my husband is still awake. He even has gotten to know our dog Buddy.
The service technicians make all the difference. They are always friendly, knowledgeable and incredibly professional.
Shows concern, knowledgeable, respects wishes of customer. Will repeat visit if necessary.
Excellent organization to do business with. Very thorough and professional!
I am not happy with them .
Every person who has come to our home, inside & out, has been trustworthy. Weve never had a problem they could not fix!!! Cooks is a #1 agency in my book!!!
I have been using Cook’s for both my pest control and termite protection for over 30 years. I am very happy with the service I receive. The technicians are always on their scheduled time and they do a great job. I wouldn’t even consider changing to a different company. Thank you Cook’s!
They do great work and always communicate well. Also accommodating on their schedules and ours.
Cooks is wonderful & product works! Very knowledgeable, professional and prompt Technicians. Highly recommend them. Used for many years & never an insect inside or rarely outside around home either.
Very quick to respond to my termite problems
Very good place to work the people are great supervisor and management as well. They treat the customers very good 👍
Love me some Josh, the bug man! He takes good care of me when I see something suspect in my house, with lots of legs!! He is always professional and caring.
Great product, appears to be working. The technician is very knowledgeable and has a wonderful disposition. It is a joy to talk to him while he is working.
Accessible and available. Only service that I have used that controlled ants.
I love it because of the Cost of living It as a lifestyle conducive to the older generation
Reliable care and dedicated attention. Everyone is so kind and professional and they do a great job. I have two properties protected by Cooks Pest Control and it was the best switch I ever made.
The reps at Cooks and very friendly and helpful. They were on time, and they got their job done quickly. The termite system seems to work, and the price is reasonable
Cooks is always very responsive to requests for service.
Cooks us the vlbest in tiwn.They are always helping and within 2 hours way of any call you need them for.Mike is the best!
We spend quite a bit of money with Cooks, but their service is excellent, and when I find any vermin. from ants to mice, they are there immediately to address the situation. Obviously, you get what you pay for, and we are happy with them.
Our technician Mike has been taking care of our home for over two years and is very caring and considerate.
If you want a service that you can count on and never have to worry about. Use cooks and try to get Bj as your service tech and then put your mind at ease.
Everything has been great so far! I’ve seen a DRASTIC difference in pests just in less than a month. They always work with my schedule and take no time for treatments! Cant beat it the customer service!
Well....the bug man killed my beloved Argiope spider that I posted about the other day. She was very old judging from her size and was such a garden gem. Me and the kids would sit there and talk about how everything is interwoven and connected and that Spiders are not bad. My daughter is going to be devastated when she gets off the bus (spider was the first thing she looked at).We even called our bug company Cooks Pest Control and ***specifically told them NOT to show up this month and that we didnt need their services.***.....long story short they showed up anyway and senselessly destroyed our cherished arachnid.I hate Cooks Pest control. Their company sucks. I am pissed.Find another bug company....better yet. Use bug companies on an as needed basis anyway. All they do is bill you 40 bucks to come spray poison all around your house.
Always does a great job.
I did not initially get the pest service I wanted but responded to a survey and received a phone call the following day from Scott, who was extremely professional, kind, and accountable, and made every effort to correct the situation. I will likely resume service with Cooks in the future due to his great customer service.
I like the service and the men who do the work. Being on a fixed income its hard to keep up with the increases in the cost for this service. I dont believe it has ever taken more than 15 minutes to knock down the cob webs and spread granules around the foundation. Thats for the monthly service. Then, the quarterly service has to be paid and the capper is the annual termite treatment is yet another cost.I would hope that there should be a valued customer discount to help seniors and retired veterans . I talked the elderly lady across the street to go with Cooks but every month she talks about can we get the service cheaper. I tell her I would check.Any help for charges would be welcomed. Please let me know if this is possibleThanks
Excellent service. Prompt and reliable.
Very good as always.
Professional and effecient service.
Don’t bother wasting money on them. They lie and tell you things to pull you in. We were told by multiple sales men that we only had to pay $200 for the termite bond. Well we had to move so of course we had to cancel and now they are making us pay $500 ontop of the $180 to cancel. They have forever lost our business and everyone else we know. This will not be the end to them. They always came to our house when we weren’t home and sprayed outside and so called cleaned up spider webs and wasp nest. Everytime they did I would go on the front porch and still see the ones I’ve kept calling about. We wasted our money on them and I suggest you to not waste your money. There are cheaper and better companies to call other than Cooks.
No yucky termites - nice and knowledgeable service people
The service people are the best. They actually take time to see what problems you may be having and offer solutions to solve them.
Great People, Excellent Service, and Integrity associated with Cooks !
Knowledgeable employees and effective products. I know I can rely on Cooks to get the job done.
They are always there when needed. Never had any problems. Thank you so much for the great work.
Excellent and thorough pest control for my home. Customer service is excellent.
The technician was right on time, very professional and courteous.
I ordered the one time service, which cost $200. At most places, the one time service is enough to spray the inside and outside of a residence with high-end pesticides that sustain pests for at least 6 months. I had no choice in doing a one month service (rent). Cooks said that their pesticides do not guarantee 6 months, or even 2 months of pest free living with the one time service, really scaring you into trying to get the month-to-month service. After they sprayed, which was not nearly as extensive as other services Ive seen or heard of, I had issues within one week. I called back and they said they would come back. Im not sure if they really did, as I wasnt at the house when they said they would come by. For the most part, pests have not been seen, until now and its been 6 weeks later. Its definitely not worth it to use their one time service or their product.
Great service and prices
Good!
Great service
This is a very shady company and I would highly advise against using them. I called them on the phone and they were extremely rude.
Very effective and professional, We use them for all of our pest control needs including mosquitoes.
My house is finally free of roaches and ants. Its been two years since Ive seen any. Im sure there are cheaper DIY alternatives, but I have other ways to spend my time.
Will never use this company again. Had some issues with them not being able to get rid of our pest problem. Then on top of that a bunch of children work for them who think its ok to send nude pictures of their self to their customers. I canceled with cooks right after this happened. Now they are threatening to sue me over $39 that I refused to pay because of their ignorant employees who think its okay to send a married woman nude pictures of them self.
Good service
Dont please customer, roach bug tactics is gel which they eat an multiply.
Perfect
Weve been using them for years.
Great
The best in customer service
Efficient, professional service
Actually worked correctly