Looking back, my first experience here a few years ago should have been a huge red flag. My dog had her first seizure. They said she had a respiratory infection. I didnt know it was a seizure until it happened again a few days later and the symptoms really clicked. I gave them the benefit of the doubt that I didnt describe the situation well and they did the best they could with what they knew.A few weeks ago we had a kitten fall off the bed and hurt its leg. We took it in and things went relatively well we thought. I got a bad taste in my mouth that they didnt bring the cost estimate in until after theyd done the most expensive part of the visit (x-ray) but yet again I tried to give the benefit of the doubt that maybe they were busy and got things mixed up.The massive splint they put on his leg moved before the day was even over. We ended up back there the next evening. They insisted they had to do it all over again. X-rays, sedation, etc. The vet proceeded to talk down to us like we were children and suggested that we needed to get a surgical consult for amputation! After spending $1,000 there in 36 hours and sick of their attitude we said wed think about it.We went to our regular vet who was in awe of the too big splint that would harm the kittens other developing joints. They have managed to put more appropriately sized splints that havent moved for weeks at a time and done it without sedation. Hes now almost completely healed and a perfectly happy kitten besides the fact that we wont let him jump around. Oh and weve spent less than $200 for 3 appointments🤷‍♀️Are they good in an emergency? Probably better than nothing. I dont think theyre evil and the facility is nice and clean. I just think their goals and attitudes are mixed up.

My last experience here awful. We were seen by Jacqueline Nobles, who was the least compassionate doctor I have ever met. We came to get our cat checked out because she has been having issues eating and had a swollen face this morning. She has recent previous issues with eating and it causing liver issues. We communicated everything we could so we could get our cat feeling better and figure out what we needed to do because she needs treatment and nutrition as soon as possible. She didn’t come in to the room until 3 hours later. She only asked a couple questions about what has been going on and then turns us away because she doesn’t have time to do a blood test. She proceeded to sit there in silence until I had to ask her if she was going to do anything for our cat moving forward because our cat is sick, won’t eat, and has a swollen face for god knows why. I hope I never have to see that woman again. She made it a horrible experience and I hope no one has to bring their pets to her. Other than Nobles, the rest of the staff were kind and extremely helpful during our stay. If only we received that same energy with Jacqueline.

Great vet, very clean and nice inside. They took great care of our little kitten. Hes doing much better now!

I brought by 5year old dog here because my local vet recommended them. He suddenly lost his ability to blink and walk straight. Well they “couldn’t tell me anything” without first running a $3000 MRI when the MRI came back clear they then decided he needed a spinal tap and blood panel which was another $800 and that also came back clear. After everything they could not give me any answers as to what was going on with him. We sadly had to put him to sleep just 3 days after he had all of this done. This place seems nice from the outside (probably because the amount of money they charge with NO diagnosis) but on the inside they are garbage. Charging pet parents crazy amounts of money because we would do anything to save our beloved pets. Save your time and money and find somewhere else to go, you won’t get a diagnosis here anyways.

Super friendly front desk clerk (Kelsey) Compassionate, caring Dr and nurses working tonight.. Very clean and aesthetically pleasing.. Very upfront about costs and expectations..took great care of my furry friend..

Brought my dog in because he was having a first time seizer the other night. As any emergency it was unexpected. They took him in the back right away and started an IV. I filled out the paperwork and waited in a private room. Then the nurse came in and started asking questions that she should know to help my dog. Later we started talking about how much this is going to cost. Well I didnt have that much money in my account and needed a little time to get some money over to my account and such and such. Well long story short they stopped what they were doing because I wouldnt have the money in time and handed my dog back to me while he was still seizing. Pretty much I paid 200.00 for dollars for nothing and didnt even get to speak to a doctor about what is the problem or maybe the cause of it. Now I understand that they have to run a business and needs the money but it wouldnt of took me long to get the money in full. This place pretty much gave me the feeling that they care more about the $ than the fur baby. The staff was nice but still pretty much turned him away. Id 100% recommend Arab Veterinarian hospital in Arab, AL. They would never turn away any animal in need. Even if you had zero dollars to offer them. They would figure out some type of payment plan.

They took great care of my Seymour after he accidentally got a deep cut on his mouth. We were in and out of there in less than an hour and the bill wasnt high at all. I definitely recommend this place! Im so glad I found a good place I can take my animals if theres an after hours emergency. Thanks so much to the staff for taking care of him and being patient with me. I still think I was more upset than my dog was lol.

I cannot recommend them highly enough. From the woman that opened the door to the woman that let us out and everyone in between. Every one was SO caring and compassionate, the Dr explained our options completely and let us decide what to do without rushing us.

My 10 yr old chihuahua had to have a herniated disc repaired. I couldnt have asked for a better staff to take care of him! The Dr called and gave me updates and the nursing staff was unbelievably responsive to my questions and multiple phone calls to check on him during his stay. Even after I brought him home, they supported me. You will not be disappointed in their services if you need them.

Recently I was traveling with my cat. She was very anxious and wouldnt eat or drink. I brought her here for an emergency exam and I was so thankful for Dr. Clendinen and the vet tech whose name Im sorry I cant remember. They were kind and reassuring and took great care of my baby!

Brought my pup in and the service was excellent! It was very busy, but the nurses and doc were attentive and compassionate. Dr. Smith and the head nurse on staff were informative and were quick with a diagnosis. Nothing bad to say, they certainly took care of me and my fur baby!

The care provided was great- however....,,, my dog needed a blood transfusion and received one while staying overnight under the care of the facility. Since this place is for emergencies and not long term care it’s understandable that you would retrieve your beloved pet and quickly transport them to their local veterinarian ( I do not live in Huntsville. ) which was done upon arrival the vet looked at her paperwork and said she needed another blood transfusion ASAP. They did not provide the service so we had to look for the nearest place since this place discharged her . The nearest place was in Huntsville and they actually have a full care clinic that is not for only emergency service right up the road. Unfortunately my dog died so, I will never know if another transfusion would have saved her . If you are from out of town and your dog has a blood transfusion and may need another upon discharge you will have to make sure you have that arrangement as you leave so that you will not have the experience I am having right now . Very poor communication and practices in my opinion.

Communicative, understanding and just down right amazing! Thank you so much for taking care of my sweet girl. And also for all the ways you allow the owners to be able to be with their fur babies! Id give yall another ten stars if I could. 💙

We spoke with Renae upon arrival and she was very friendly and very helpful but it was downhill after that. We waited for almost an hour to be seen by a nurse and then wait to see the vet on call. There was only one other family there when we arrived and they left not long after we were put in a room. We were given a quote for bloodwork and testing and it was outrageous for something so simple. We were quoted a price of almost $800. They took our dog for another 2 hours and we could hear him crying in another room. After being there for over 4 hours I refused to wait any longer and left. We never received any diagnosis to help us know what was going on with our dog. I asked to pay for the bloodwork and the initial exam so that I could leave and was still charged almost $500 for nothing. They charge outrageous prices and don’t even help your animals.

We had to take in our older dog Izzy who was very sick. When we arrived they were very gentle with her. We had to make a very difficult decision and they were very understanding. They were compassionate and did everything that they could to make it easier on us. I appreciate the kindness they showed to me and my family as we went through the process of saying goodbye to Izzy.

We are new to Huntsville, AL. and our dog Rocco became ill suddenly yesterday evening. He had a bad diarrhea with blood and was vomiting. He refused to drink or eat and became a bit lethargic. We were scare. Not knowing where to go, I immediately looked on the internet and found HVSE. Luckily, they are opened 24/7. Christie was wonderful. She answered all of our questions. She heard what we had to say patiently and ensure us that Rocco would be in good hands. Indeed, he was! Dr. Jones took good care of him. So gentle and sweet with Rocco. They told us what he needed and never once we felt we were being overcharged. Two hours later, we were back home with a diagnostic, meds, and peace of mind! PS: Rocco is staring to feel better ... UPDATE: Rocco is doing much much better. He is eating and drinking. Had a great night! Vomiting and diarrhea seems to have stopped! Since we are new in town, and do not have a veterinarian yet, I called to get more of the Hill’s prescription food. Lauren answered the phone and immediately accommodated us. Happy Dog Happy Mom! Thanks HVSE for taking care of Rocco!

I am a general practitioner veterinarian who refers to HVSE on a regular basis. They are wonderfully responsive to the needs of emergency cases/surgeries that I may need to send. They are always there when a patient (and their regular vet) needs them! Highly recommend. I have had only great experiences with the care they have given my patients.

On Thanksgiving day 2020, my mothers little Pomeranian was attacked in her own backyard by a neighbors dog who managed to breach the fence. Sadly, her sweet boy could not survive the speed and brutality of the attach and died in her arms on the way to the hospital. When we arrived at HVSE, they were incredibly respectful and sensitive to the emotions we were feeling after such a horrific incident. They were so gentle taking him from her arms to take him back for the doctor to confirm he had in fact passed. They took us to a private room and brought him in on a gurney so that we could say our final goodbyes to little Brody and gave us all the time we needed. They made his little paw print impressions in a keepsake box so that she would at least have something of him to take home with her until he was cremated. The cremation service they use out of Athens was amazing. When little Brodys remains came back only a few days later, the staff member retrieved him for me, took the time to carry the box and paperwork around the counter to hand him to me and offer their condolences...then even opened the door for me when I left. In the following days, my mother received a very nice sympathy card from HVSE signed by all the staff. What a nice touch and so thoughtful. It is clear that HVSE not only cares about the animals but the families they belong to. Once my moms heart heals and if she decides to get another fur baby....HVSE will be her office of choice!

My dog, my working Search & Rescue partner, was referred here to Dr Harriman for a possible low grade partial CCL tear. I was impressed with the evaluation given, the options fully discussed, and the hypothesis developed (slight iliopsoas injury, not CCL) after exam and discussion. Never was I disbelieved (working dogs hide pain! Yet he was observant enough to spot the weight shifting).We developed a plan to proceed with all potential avenues covered so there was a clear logical path forward. And he was right, it was not her CCL. The limp cleared up quickly following his recommendations based on the iliopsoas hypothesis. Finding a surgical specialist who will recommend things other than surgery is rare! I would highly recommend this place and in particular Dr Harriman.I also appreciated his wiliness to talk medically with me, as I have a background in anatomy, he spoke *to me* and not down at me, a noted distinction and honestly something I don’t often experience, especially as a female!

Words cannot describe how caring & kind the entire staff was were to both myself & my little dog Vinny . From the moment I came in frantic because my precious Vinny was dying they all went above & beyond . They saved his life & I can never thank them enough !!!

Our very large dog passed away unexpectedly. The staff was so kind and helpful to us. It is extremely difficult to deal with the passing but on top of that having to know what to do with your animal is extremely hard. I would recommend their services to anyone.

On January 10th I had to bring my lab Sidney in during evening hours she was 15 years old and wouldn’t make it which broke our hearts. The level of compassion and care they gave us words really can’t describe. Most importantly the love and respect they gave Sidney meant the absolute world to us. They also took care of all the details of having her cremated. From the poems and cards we were treated as we should have been we lost a member of our family and I am forever grateful for finding them to help me with Sidneys last moments.

I am a veterinarian and I took my dog here when he suddenly lost his vision. The facility is really clean and I was seen quickly which I appreciate. I was seen by Dr. Narak the neurologist. From the time she entered the room it felt like she was already done with the appointment. It was very frustrating that she did not have the patience to listen to my history or answer my questions. She ordered a shotgun approach of tests and when they all came back normal, she had her assistant call me to write me off. As a fellow veterinarian I was very disappointed in her lack of bedside manner, communication, and attentiveness. It is completely ok if she doesnt know what is going on-but using her (very nice) assistant as a middle man and not calling me directly felt disrespectful. She did not offer to do more research to try to figure out what was going on with him and she also sent me mixed messaging regarding some of his physical exam findings. At first she said he did not have cognitive dysfunction based on the MRI, and then she had her assistant tell me it was probably cognitive dysfunction and to put him back on Prozac even though I previously told her it was making him worse. She also told me he had blindness related to the brain because his PLRs were normal and I should not see an ophthalmologist, but then later had her assistant tell me to go see an ophthalmologist. Overall I left feeling very disrespected with no answers and no communication directly from the neurologist.

My baby was attacked by another dog,her left eye popped out. Dr. Jones explained everything and made sure we understood. Dr. Jones and the night crew were very concerned and caring. Wish there was an ER closer to Boaz, but if need be we will go back to Huntsville

Brought my sons dog in on Thanksgiving day with an open wound on his chest. The staff was kind and efficient. They fully explained what needed to be done and the financial aspects of the procedures. He is back home now and doing fine. We will certainly use this vet office for any future doggie emergency.

We very recently got a beagle puppy who began showing a variety of symptoms. The first week we had her, we took her to the vet three times to have her checked out and get her better. Nothing they did (which was very little) helped, and I had resigned to going to a new vet. When I called to make the appointment Sunday evening, they advised that if our pup got any worse, I should bring her to this emergency vet. She didnt get worse, but I had been losing sleep over how worried I was for her, so I decided to take her to be safe.I spent 3 hours here, and in that time, they ran a slew of tests our vet failed to run, and sent us home with answers, medicine to ease her symptoms and help her recover. Its been less than 48 hours and our baby is already so much better.I hope to never have to return, but it is good to know if I need an emergency vet, I can go here and my pets can get the attention they deserve. The staff were all very sweet, and seemed to care about our pup as much as we do. It was also very affordable. I spent less here than in the 3 visits to my vet, and actually got results. I am so happy and relieved!!!!

The Vet and nurses were very nice and compassionate. It was busy but the wait wasnt very long. It is rather expensive though.

We had a minor emergency at 8:00 PM on a Friday night. The staff was super friendly and professional. Our little Yorkie was seen quickly and we are very pleased with the experience. I hope not to need to go again but I am grateful for their presence near my home.

Need someone to see your cat when it wont stop vomitting after 10PM? This is the place to be. Nice, clean, and very helpful animal healthcare providers.

Pros:- very clean and modern offices (better than some doctors and hospitals), seem to be well organized, emergency vet and staff we interacted with were good and efficient.Cons:- everything is $$$. One night at HSVE was close to 1K$. MRI was quoted at $3000 (I had one done for my shoulder at Birmingham last year for just under $500), first surgery at $6-8000. All meds administered were charged an order higher prices compared to regular vets.Overall - extremely high prices out weight good services resulting in relatively poor value for the consumers with out pet insurance like us.

My cats veterinarian referred me to this emergency vet clinic for after hours care. When I arrived Brie at the front desk immediately recognized my cat and notified the staff. Within a few minutes Amanda the nurse confirmed some medical history. Dr Jones did not repeat lab tests, used all the previous lab results, and a thorough physical examination to make her diagnosis and prognosis. Dr. Jones discussed my cats critical condition in a very professional and empathetic manner. I fully intend to use this emergency vet clinic in the future.

Words cannot express the appreciation and gratitude we have for Dr. Narek and her friendly staff. Dr. Narek was referred to us by a former coworker who had nothing but amazing things to say about her. We drove from Georgia to Alabama to get a second opinion for Haven, our 6 year old Maltipoo. As soon as we entered the building the staff greeted us with kindness and promptly put us in a waiting room. Dr. Narek was honest and kind. Haven was recently diagnosed with(GME) granulomatous meningoencephalomyelitis. It’s a neurological autoimmune disorder. It’s a complicated disease that requires agressive treatment and is potentially fatal. Dr. Narek discussed different treatments and options for Haven and thoroughly answered all of our questions. She took her time discussing the disease while acknowledge our concerns. We were impressed by her bedside manner and genuine concern for our sweet Haven. When we arrived home I called my vet to give him an update. I was happy to hear from the vet that Dr. Narek had already called to update him on our visit before we got back home. We couldn’t be happier with our experience at Huntsville Veterinary Specialists & Emergency and would highly recommend them to anyone.Erin & Scott Brown

I called with an urgent question about my puppy and Dr. Harney helped us out massively. He was reassuring and told us exactly what we needed to do. He even answered a follow up call. Great experience

I’m not incredibly impressed with this emergency service. A couple of weeks ago, I took my fur baby in when she became lethargic, was throwing up and very weak. Understandably enough, they weren’t able to come up with a definitive diagnosis for her, and I don’t begrudge them for that. It happens. I was told, however, that she likely had FIP (even though the doctor’s own tests and X-rays weren’t really indicative of it) or that she had feline leukemia (even though she tested negative twice in the last six weeks, because false negatives are possible). One of the biggest factors in the thought process that she had a terminal illness is because she is small, therefore she must have always been sick. I even asked if she possibly had a bad virus that she could recover from and was told probably not. I left there that night with the impression that she likely had a fatal illness and she had days, maybe weeks, to live. She stayed the night on fluids and being monitored and the next morning I took her to her primary care vet, where she stayed three more days. Following her discharge there, she was taken to see an internal medicine vet, whom determined that she had a virus (a non fatal one) that had insulted her bone marrow, but she was going to make a full recovery, and is well on her way already. I thank goodness that I had the financial resources to pursue her treatment because if I hadn’t, I likely would have had her euthanized then and there so that she wouldn’t suffer to a horrible inevitable death, not knowing that it actually wasn’t a death sentence. As it is, she will recover and there will be no signs or symptoms of this virus when she’s fully recovered; her quality or quantity of life won’t be affected, and I didn’t needlessly euthanize her because a vet one night didn’t have an answer so they led me to believe the very worst because she happens to be a little kitty (which incidentally played no part in her getting sick). Please, opt for a second opinion before making literal life and death decisions regarding your furbabies.

My 15 year old dog Buddy had a major seizure yesterday morning which he had no history of. Took him to HVSE and they immediately took him. The staff was very compassionate and the vet on duty was wonderful (I wish I could remember her name). She laid out all the options for me. Ended up putting him down but it was the best thing for him. Very grateful to the entire staff for the kindness they showed...cant thank you enough for helping us through a very difficult time...

We took my dog here because he was shaking and couldn’t use his back legs, we got there and he started to sorta walk and was still in pain you could tell. Doctor did a “full exam” and said everything was okay and sent us home, next day cokes around he’s even worse. We took him to our vet and turns out he had a broken hip.

I came in to the ER clinic with my mother and her dog. I was shocked to see that everything seemed to be clean but I felt extremely close to the receptionist, no barrier and hands on everything. I was happy to see one receptionist come out of a room with cleaner in hand. With my mother having an auto immune disease I was maybe just being over protective, but not having a barrier between us like at our regular vet made me nervous.Her dog ended up staying the night on fluids. (Great staff and doctor) BUT I was mortified to come in the next morning to pick up her dog and to see all staff with NO MASKS ON! There is even a sign on the door stating masks were required. The receptionist was not wearing one and some of the staff members did not as well. The lady was very nice but I still worry that with covid being on the rise they need more precautions. After a week I still think we could have been exposed to covid from them. We don’t leave our house but unfortunately her dog was extremely sick. I’m worried my mother could become ill from this place. Again ER staffing were more reliable with guidlines but coming in at 7:45am I was very unhappy and felt as if they could have taken safer measures. 2 stars only because they treated my moms dog with great care overnight. But as of covid guidlines it was not adhered to.

I had to take my almost 2 year old cat here after it had been treated for severa days at another vet clinic. He had an unknown diagnosis for some symptoms but known UTI. As he continued to decline, weekend monitoring was recommended as our vet only had drop in checks over the weekend. Within the first hour of arrival at HVSE and an inexpensive blood test, a specialist confirmed the detrimental diagnosis of a life-threatening, tick-borne illness. A diagnosis with only small chance of survival, especially since it had not been caught sooner.The staff was so caring and compassionate in explaining everything we were facing and really helped us through this most difficult time.I highly recommend HVSE and would recommend them to anyone. I will go there FIRST the next time I have an emergency.

Unfortunately I had to say goodbye to my best friend at their facility. I am so grateful to the vet for giving her honest opinion and amazing care. Everyone was so patient and kind and gave me so much time with him during my goodbyes. The staff was so warm and caring when I returned to pick up his ashes. There is nowhere else I would recommend anyone to go in the event of an emergency.

Even though we could not save my pup I am grateful for the people who were here for me the night we had to let her go. They are outstanding people who are caring and loving. They told me and my fiance straight up what was happening and the options we had, but we decided it was best to let her rest. The prices it costs were way cheaper than our normal vet even for being an emergency office. I highly recommend this place.

Sadly I had to say goodbye to my cat here. They allowed me to stay with her while she passed even though we are in the middle of a pandemic. The level of care and compassion was remarkable. Dr Jones and the entire staff made this hard time as eay as possible. They even took a paw print of her for us. When we got her ashes back she was in a nice wooden box with her name on a plaque. For it being after hours ER visit it was affordable.

My parents brought their dog here on a Saturday when he seemed to be in severe pain and their vet was closed. Dr. Buxton was amazing and helped identify the issue super quickly. She was very nice and hospitable. Worked with my parents very well.

My dog got hit by a car & they went above and beyond to help her! 💙 They really love the animals. It shows!!! 💜

Extremely caring. Very thankful they are open on saturdays.

I called her late one night because my dog was exhibiting some concerning symptoms. The woman that I talk to was super friendly, knowledgeable, and concerned for my for baby as much as I was! She was honest about whether she felt like I needed to bring my dog in or not and I really appreciated that. I will definitely use in the future!

Dr. Jones was a sweetheart very caring and kind. The staff I interacted with on the phone were kind and professional. I definitely recommend the clinic and services.

I had to take my pup there for an emergency visit and ALL of the staff were nothing short of amazing. From the front desk staff, to the vet tech and the Veterinarian. I was very impressed and pleased with the service we received and the care for my pup. They asked me my permission for every procedure and test prior to performing and made me aware of all the cost that would be incurred with each item. Highly recommended!

My baby River had to go here for an emergency. They took her right back, and took amazing care of her. She had to stay over night and I fully trusted everyone to do their best. I cant thank everyone enough for making this experience as comfortable as an emergency can be. Not only for me, but my pup as well.Thank you. 🐾💕

I do NOT recommend this place! I parked in their EMPTY parking lot during lunch hours for LESS THAN 5 MIN (not even exaggerating) just to walk over to Chic Fil A to get a drink because the drive thru line was crazy long and the parking lot was full and the a**hole staff members here had my car being towed within those 5 minutes!

I had to drive from Cullman @ 3:30 in the morning w/ my poodle suffering from end stage congestive heart failure it was the most excruciating drive I’ve ever experienced. Once I reached the facility I was greeted by the kindest lady & everyone was absolutely amazing these people are angels on this earth & it’s completely genuine. What was the most difficult time these people gave me peace I can’t express how deeply appreciative I am of these wonderful souls who honestly grieve with you. This place is just amazing!! This place makes our world a much better place!!

My 89yr old mother took her cat here after visiting several other vets that didnt know what was wrong with him. After a 3k MRI he was diagnosed with a large brain tumor which they said was operable and he would be the same kitty he once was. After the 9k surgery he recovered well but on his discharge exam it was noted his gums were pale. Blood tests determined him to be anemic, after 3 blood transfusions (1even from Dr Ns cat) they could not find out why his blood count constantly went down. After 3 arrests we finally had to make that decision to let him go. Now I have a distraught 89yr old mother asking why her baby died after they said he was doing so well. I gave this clinic a 3 just for the efficiency of the staff but am amazed that such a high dollar clinic could not find out what was wrong with this cat when he was healthy other than the tumor. After all was said and done they charged her over 12k not to have her precious animal alive.

I brought my cat here yesterday and the staff were beyond helpful. My cat was seizing and in obvious distress. They took her back right away and immediately began working on her. Sadly, she couldnt be saved, but the staff were so compassionate and understanding. I hope I never have to go back to an emergency vet, but if I do, I would come here again. Highly recommend.

My dog had a ruptured bladder. i drove 2 hrs to get here and spent 6 hrs waiting and testing. cost me $500 and they couldnt tell what was wrong. almost lost him in the next few days until i could get him to his doctor on Monday. they did fewer tests and told me what was wrong. got him into emergency surgery right away. as of now he will live but due to the length of time before treatment he may lose a kidney. i will never use this company again. if this was a human doctor they would be sued for malpractice. do not trust them to save your baby

Highly skilled and compassionate staff, very clean well equipped facility. the Best

I have a 14 year old Boston Terrier that has a large tumor on her chest. My regular vet did not want to do anything about it saying she would soon die anyway. I have talked to other vets about surgery options but without a clear understanding what would be best for her. I called the center and talked to Kristie about my options. She was fantastic in explaining treatments and prices. It was refreshing talking to someone taking the time to give me a better understanding about what to do for my precious pet.

I brought my cat to the after hours ER on a Friday night, hoping and praying they would be able to save her. They were so compassionate and honest with me. My sweet baby would have been 18 years old in 1 month. I had accidentally hit her backing out of my driveway. She would always run and jump on the porch anytime I started my car. This time she didnt. I kept telling myself the whole ride to the ER, she only had a broken leg. She did have a broken leg, but they felt it was more, possibly internal injuries as well. They had oxygen blowing on her to help her breathing and said her gums were very pale. They also explained they would do what ever I wanted, but if I wanted them to do surgery, it would probably Monday before they would attempt it. They would need time to get her stable, and the condition she was in at the time would not be recommended. She had not attempted to move after bringing her in. The doctor also mentioned, with her being almost 18 years old, it looked as if she had lived a very good life, which sent me into a waterfall of tears. I asked to see her, and they brought her to me wrapped in a blanket. She was awake, but not moving. And anyone that knows my Precious Angel, knows she will not sit still for anyone. Now, she would jump in your lap and take a nap, but if you picked her up, she wasnt having it. Thats when I knew, I would have to say goodbye to my furbaby. The entire staff was so caring and so compassionate while I was crying uncontrollably. They told me to take all the time I needed to make my decision. When they came back in, I let them know, I didnt want to let her go, but I knew it was for the best. They let me hold her while they gave her the sedative and then the meds to send her to the Rainbow Bridge. After they listened for a heartbeat, and said she was gone. They told me again, to take all the time I needed and I could stay there with her for as long as I wanted. Before I left, they gave me a little box with her paw prints that has a place to also put her picture. My heart is broken. She had been with me through so many good times and cheered me up through all of the bad times for almost 18 years. Its hard coming home each day and not having her run to the door to go in to get a bite to eat and then for some snuggle purring time. I can not thank the staff at HVSE enough for being so caring and helpful. If I ever do decide to get another pet, they will definitely be at the top of my list for care. I recommend them to anyone that needs care for their own furbabbies.

One of my older dogs fell on my 7 week old German Shepherd. Called this vet and explained that we found the dog passed out in its blood and we got her conscious and she was still trying to cough up blood and she wasnt walking right. They said to go ahead and bring her in and to fill out new patient form on the way so we could get her in faster. We explained we lived in Fayetteville Tn So We drive the nearly hour to get there just to be told Oh just to warn you its gonna be a 2 hr wait. This was even after we told them we were in the parking lot and she was still trying to cough up her blood. Luckily the Animal Emergency and Crital care was just around the corner. They took her back to check her out before I could even grab the paperwork to fill out.

This was a truly special experience. Which is crazy to say, because the reason we rushed here in the middle of the night to help our sweet kitten Onyx who was suffering with FIP to go peacefully.The staff here are incredible, I don’t know who was with us last night because I was so emotional and I forgot to ask their names. There were at least 5 or 6 faces I saw there to help us, and every single one of them was so kind and loving. I’m not religious, but I honestly felt like I was surrounded by angels, with how much they cared and looked after us.I did not expect this at all. I was overwhelmed by the support that was given. They let me put Onyx on my chest and let me pet him until he was purring, even through his difficult breathing, then they gave him the injection.He felt absolutely nothing and his entire body relaxed. I had no idea he had be straining so hard until that moment, watching that pain leave his body.Everyone was there for us. They touched Onyx and pet him even after he went. They hugged us, brought us water, listened to me cry. Everything. It took so much weight from me to know there was that much care for a kitten and owner they didn’t know anything about.They were even adamant we take a paw print and case to remember him by, no charge. It was a wonderful token and thought.The final bill was also a complete shock, we decided to take Onyx home to bury him and the equipment use and chemicals came very close to at cost. For the love and support we were given, what was used, and how last minute we arrived, that price is so little.It was far less than I have ever seen from other places that charge up to half a thousand for euthanasia and their cremation services. I don’t know how much they would charge here for cremation, but I doubt it is unrealistic. They care so much, and not one moment did I feel like this was anything but a place to rescue and recover animals from suffering.I am so thankful for this and I am able to wake up and bury my sweet fur baby today without any regrets about how he died and where he was when he left us.Thank you so much, all of you.

Wonderful staff who helped me on a very sad day when I had to put my precious Little One to sleep. Kind, compassionate, and understanding!! And they did not charge an exorbitant amount. Thank you!!

Staff was very professional with excellent communication throughout our emergency visit. Dr. Jarrell was very compassionate towards our fur baby. We are so thankful!!

My kitten was attacked by a dog, so my family brought him here since our regular vet was closed for the weekend. They did the surgery, it went well, but they did the bare minimum to fix him. We were not told of possible complications that did happen, resulting in the need for another surgery and him being in pain for hours until he finally stopped breathing even before the 2nd surgery. They did not do everything they could have to save him.

Second emergency vet office I called today. I was referred to the first by our regular vet’s (who we love) after hours office message. The first emergency vet was not very nice on the phone so I called Huntsville Veterinary Specialist. They were super friendly on the phone; Kristy (sorry if I misspelled the name) was sweet and made sure I knew the price of the visit (emergency vet care is never cheap) in a nice, professional way. Big delta in professionalism between the two calls.When my husband arrived with our dog he was promptly greeted and cared for. He said the vet was extremely nice and thorough. All is well now, our pooch has meds and is now comfortably resting at home, and the bill while high wasn’t astronomical. I just wanted to share my gratitude for the great service and honest pricing practices. They also gave a military discount which is always deeply appreciated.

Unfortunately we had to make an emergency trip but I am so thankful for these people! Extremely friendly and nice. They got my Lab rback right away to treat his injuries. The staff is great, the facility is very clean. I hope I never need their service again, but if I do I would come back here .

Very kind and caring staff. They kept us informed about the status of our baby and the best course of treatment. Sadly the result wasn’t a happy ending, however I think these guys did everything they could to save her. Would recommend and will be back if the situation comes up with another.

Not one to write reviews, but Im beyond impressed with the service I received tonight. The staff was professional, personable, and every single person I encountered was well educated. Everyone was kind. They made sure we understood everything that was happening and made it clear we could call with questions even days after we had left. They also made sure we were educated on pseudosciences that are common right now and bad for pets.My dog still has a long road to recovery but I would still say that this is the #1 place I would recommend if your dog or cat is in a crisis.

I don’t recommend this place unless you have an abundance amount of money or lines of credit/can qualify for lines of credit. I brought my dog here as a referral from Petsmart because he needed emergency surgery and I didn’t qualify for the line of credit and I didn’t have $4000 cash or credit. They wouldn’t even work with me to help my poor dog. The nurse told me we needed to go back to Petsmart and put him on fluids and “hope for the best” even though they already knew the fabric in the small intestine wouldn’t pass and he would die. These people don’t care about the quality of animals life unless you have a ton of money to pay them.

Our dog has just been through second knee surgery in less than a year. First one side then the other. Great results both times. Dr does an excellent job. Some room for improvement in communication. Appointment not entered into computer and exceeded maximum dollar amount we agreed. In all cases staff worked to rectify the problem and I am a satisfied customer. Nobodys perfect. I would recommend and would go there again but I hope we dont have to! :)

Very friendly and knowledgeable staff. They helped our cat Phoebe who was having a rough time of it on Thanksgiving. Dr. Sindel knows her stuff and the prices were much more reasonable than I was anticipating. So thankful this clinic is open during those off times when our pet friends often need help. Great job everybody!

I had to have my dog put down, always a difficult and painful decision. The staff was sensitive and caring. I was allowed to cradle her in my arms before her last miment. I will never forget their kindness.

Very though and capable.

Brought our Sophie Saturday.. was having muscle pain n cramping... wonderful staff fantastic care for our Sophie.. she’s on the mend n doing much better .. can’t thank them enough ..

Dr. Harriman and his surgical staff saved my dog! She had to have emergency surgery due to a foreign object in her small intestines. Another ER clinic missed it altogether!! The rules for COVID-19 did not allow us inside for her initial exam, but the veterinarian staff communicated quickly to save our dog. Dr. Harriman and his emergency surgical team were there in less than an hour! Dr. Harriman called us immediately after her surgery. He spoke in detail on how it went and what to expect. They even allowed us inside to see her the next morning. Every nurse, vet tech and receptionist/staff went above and beyond to answer all our questions during & after we brought her home. We are very blessed to have found them when we did!!

Staff was excellent - gave me multiple updates on my pup during the procedure. I can’t thank them enough!

I could not have had a better experience on December 8th. My beloved cat, who we had scheduled a euthanasia for later in the week took a sudden turn for the worse. He was having difficulty breathing and was suffering more than we ever wanted him to have to go through. We were seen immediately and we able to spend as much time saying goodbye as we needed. I hope you never need to use them, but if you do, they will be there for you.

My Athens Vet has this number listed for their emergency after hours calls. I had a great experience at 12:30 AM. No unnecessary testing so lower $ bill. Reasonable price, especially for an emergency visit. Dr. Jarrell was wonderful and spent lots of time with me after my dogs exam. Recommend.

Amazing staff. They are really here for all the right reasons. They took care of my dog, while also being mindful of my budget. I did not feel judged for not being able to afford much. They helped in every way possible.

This staff is truly angels sent to Earth. We recently had to put down our sweet baby cat Leia because of kidney failure. While it was heart breaking this staff did as much as possible to keep the experience from being traumatizing and harder than it needed to be. I appreciate their honesty and how straight forward they were about how serious her condition was. After her passing they took care of all of her cremation preparations and sent us the most beautiful card. They were so compassionate when dealing with this ordeal. I cannot speak highly enough of this incredibly clean faculty and recommend it for anyone who unfortunately has to bring their animal in for something serious. God bless you all, you definitely helped us through a tough time.

Loved the lady at the front desk but that’s about all... I basically payed $1000 for my dog to be boarded and put on IV for 24 hours. They didn’t give me any answers and I’m very unhappy with how much I had to spend with something I could’ve done myself. On top of that I paid $150 for a “vet visit” even tho my vet sent me there for her to be on fluids as her kidneys were failing...

So glad to see another emergency clinic in the city! The facility is nice and clean. The staff couldnt be friendlier. No unnecessary diagnostic testing. My dog didnt need any. Save this clinics number in your phone! Hope I dont have to go back but if we ever have another emergency, this will be my first choice!

Our dog had a drainage problem. Fluid was gathering under his skin.The female vet had no idea and ran a few tests. They later did a biopsy and culture both. He had 3 incursions about 2 1/2 to 3 inches long. (Which I see no reason to have to take that much tissue except for personal research). $3,000 and 2 months later he passed away without ever knowing why.

Compassionate and respectful of all the animals in their care. Many thanks.

Extraordinarily caring and professional staff. Dr. Buxton is awesome. They were referred by my veterinarian, and Im very glad I went there. My dear kitty could not be saved, but I cant say enough good things about everyone I came in contact with.

I took my 6 month old kitten in with a 105.6 temperature and Dr. Jones ran bloodwork to see what was going on. Before she went over the results her suggestion was to put her down based on results because she may have early stages of FIV or leukemia. She had already tested negative for these when spayed. As she was going over the results with me she kept telling me how high all the readings were but they were all in normal range except a few which only indicated she was more than likely dehydrated from being sick. When I told her they were all still in normal range and she kept interrupting me and even asked if I was a vet to understand the results and I told her no but I’ve read bloodwork results before and it’s blocked out in low/normal/high for anyone to understand. To sum up I did not put thecat down. Got a shot of antibiotics the following Monday and is doing great a month later. Tested again and was negative. She was just sick. Had I listened to her my kitten would have been put down for no reason other than needing antibiotics. Dr. Jones is a joke!

My 6 month old Golden Myles swallowed a nylon bone and had an intestinal blockage. I brought him in on Sunday evening due to his lethargy and within 3 hours the on call surgical team sprung into action and saved my little guy. I could not be happier with the expertise and care that Dr. Geoff Harriman has given to our little guy. The entire staff and experience was world class and I cannot thank them enough. If you have an emergency. Look no further. Well done!!!

Each and every staff member we encountered treated us with such care and compassion.

Waited over an hr to not be seen by anybody. Good thing they didn’t make us pay upfront because we left and went to the one across the parkway and was seen in 20minutes.

I called after my baby got injured and the first thing the receptionist said to me was “please hold” I told her it was an emergency and she was rude to me and did nothing at all to help me calm down. After explaining the situation twice to her she told me to come in. So I rushed there. When I arrived she refused service and told me that they only treat cats and dogs. My ferret was crushed by the couch and having trouble breathing. I was in tears she didn’t even try to console me. Eventually she grabbed some staff members and they gave me numbers to other clinics I explained that they were the only clinic open but they still refused to even give her a quick examination . I am extremely disappointed in their service. I WOULD NEVER TRUST MY DOG OR CAT IN THE HANDS OF A DOCTOR WHO IS NOT CONFIDENT IN THEMSELVES OR WOULD REFUSE A PATIENT!

Thank you for all the love and care for Tater! Two knee surgerys in 2 years has been tough on all of us. The first surgery at another Vets office and the second one here, at your new hospital. What a difference in our stress level. The 24 hour care by a Dr. and a nurse, getting an epidural and IV meds, all made a huge difference in these early days of her recovery. Dr. Harriman and everyone else that took care of Tater we owe you a debt of gratitude. All of us were treated with respect, kindness and care. A special shout out to Lauren. the friendly face as the front desk. She is so friendly, kind and knowledgeable. Thank you!

I cant begin to Express how wonderful these people have been with my little man having his Galbladder removed due to Gallbladder Mucocele. One morning I rushed him to my local vet and that same evening they was able to get him into surgery and have it removed. The care everyone has I have talked to over these few days at all hours of the day and night for status updates on him is paramount. I am hoping to bring Saul home today and take advantage of the extra time these doctors and nurses have granted me with. Thank you Huntsville Veterinary specialist & Emergency!

My pit-Lab mix had knee surgery in 2017. Dr. Harriman and his staff were wonderful!

The staff is very kind and above all knowledgeable. Took excellent care of my Tedro!

I took my pup in this past Saturday night. The staff was awesome from the receptionist to the doctors. Super well kept. Although it is an emergency facility I never felt like anyone was rushed or I was being rushed myself. Also, even though there were many other pets there everyone made me feel as though my pup was just as important. My dog, lennon, is very shy dr. Jones and her nurse worked slow with him and made him feel at ease. Dr. Jones throughly explained everything and made me feel confident in her treatment plan she also listened to any concerns I had. Would highly recommend this facility to anyone! Top of the notch!

We were referred by our vet because our cat Cider needed FHO surgery. We were very impressed with the aesthetics of the office and exam rooms right away. The office staff, vet techs, and Dr Plunkett were very helpful as well as very kind. We were informed when she went into surgery and given an update when she came out. When we came to pick her up the next day we were given very detailed instructions and all our questions were thoroughly answered. They even called shortly after we got home to check on how well she was settling in and told us to call anytime if we had any concerns. I couldnt be happier with how Cider and all of us were treated in a stressful situation.

Huntsville Veterinary Specialists & Emergency is outstanding. I could not have asked for a more courteous and knowledgeable staff to care for Picasso. I have already spoken highly of Dr. Harriman and how lucky we are to have him in Huntsville to family and friends.L. Medenbach

Amazing customer service and a professional staff and comforting environment with the best price when youre in an emergency situation. They treated my boxer with lots of love and care and helps us through the whole process.

Our Dog Abby has an episode which resulted in abdominal surgery done by Dr. Jeff Harriman on this past Friday night. The staff was warm, friendly, professional and caring. Dr. Harriman called us to explain her situation. Couldn’t be more please by her care. Everytime we have called or visited we have been treated with the utmost respect and understanding!! Definitely recommend!!!

Excellent vet. Dog had TPLO surgery here, and Dr. Plunkett was amazing. Brought in stray cat we found on the side of the road, and they took great care of her.

I was referred here for a mast cell tumor on my dogs leg. Dr plunkett and the rest of the staff were all so nice and helpful!

My dog Tootsie has surgery and was there for observation I had just come from my veterinarian who had evaluated her. They took upon themselves to evaluate again for $105.00 without telling me what they were doing. Mind you I had just left my veterinarian dr Russell at Whitesburg Animal Hospital who said she was stable just needed to be observed and given pain meds and watched through the night. Then I call to check on her and they leave me on hold for 12 minutes. I understand they are busy but just say I’ll call you back later for an update. Dr Russell at Whitesburg Anumal Hospital sent me there and never called to tell them what was going on with the situation with Tootsie. The Vet kept saying your baby needs this and that and trying to push things on me that was not told by my veterinarian to do. They will shame you into spending more money! The first estimate was for $800 and I couldn’t do it . I had just spent & 3,000 on veterinary bill. So I talked to the nurse to reduce the cost and it was still $400 for one night. They will milk you and play on your emotions so be careful here.

This is NOT a 24-hour emergency vet. Took my choking dog at 5 p.m. on a Wednesday, and they would not even look at her! Sent me away as she was choking and I was helpless.