One of the most rude receptionists Ive ever spoken to on the phone. She actually told me, well I guess you just need to have Century [BMW] do the work for you, after I stated that Century had diagnosed the problem. Not sure of their quality of work and likely never will know. Good thing to have enough business these days to tell potential new customers how you really feel.

Great guys...honest...kind...and just really great ppl with a vast knowledge of cars especially Porsches and Mercedes..highly recommend this business to anyone who doesnt want to over pay at the Porsche dealership..A+++++

By appointment. Up- front. Written estimates. No pressure. Personable.

Excellent service. There arent many in Huntsville that can fix an Audi due to its special software. Gary at Yes Automotive has it. He takes the time to troubleshoot, then calls you with an accurate diagnosis. No guessing.

Food was a little under done for my taste

Great work super quick well worth the wait for an appointment

They truly care about their customers and the cars that they drive and attempt to be affordable

Gary and Renee are awesome! They were awesome! A+ customer service! Great quality! They truly went above and beyond!

They did a great job on my Mercedes R350!

Great place easy to work with.

Always a good experience. As knowledgeable as they come.

Awesome experience from drop off to pick up. They go above and beyond to get the job done. If you have a foreign car, this is the place to take it to! If youre a woman, theyll respect you here and tell you the truth! Thanks Gary (and, son) and Renee.

Good mechanics that you can trust are hard to find. I have used this group a lot for both simple jobs and complex work. They get to the root of the issue and can troubleshoot the most intricate of issues. They may be a little on the high end but you can trust what they say and it will be be truly fixed when it is done. I highly recommend these folks.

This place takes the going to the dealership any day. Had an issue at dealership and politely decline service to my car. In my opinion when you know how you keep Maitence on your vehicle even if they think you dont know. Believe in honesty an ladies if in doubt because still in todays society Men think an will take advantage of the fact that we know little or nothing about our vehicles. Keep logs, receipts and most of all put your trust in Yes Automotive. The shop Thats dependable and makes you feel your concerns are in best of care. I know becauseThis is where I go for truth an satisfaction.We all look for Quality assurance when spending money. So let your worries be less at Yes Automotive.

Outstanding mechanics at an affordable price. These arent your standard mechanics. These individuals care about the craft and your vehicle. True experts.

I used to take my Mercedes to them before it got totaled at a red light. Great customer service from great mechanics. Now I take my daughters bug there. I have never had anything but great experiences. This aint a day-spa, its a car repair shop. Superior knowledge of the vehicles they service and a straightforward, honest assessment of what needs to be done is what Im looking for and get there. The first time you take a car in, they do an all over inspection of it and give you a prioritized list of what it needs or will need soon. No pressure to do any of the items but you know what is on the horizon with your car and can plan accordingly. They will go over the list and tell you what you can put off and what you should not. And did I mention they are VERY good mechanics with superior knowledge?

Very good automotive service that you can trust.

Terrible service. And terrible work. We were politely allowed to drop our Mini Cooper off before they opened, but after they did an oil change they damaged our vehicle and wouldnt claim responsibility for it. We were told by Mini of Birmingham that they definately had to remove this piece that was broken, to change the oil. I give any and everyone a chance. But this is unacceptable.

They were able to hunt down and fix the electrical issue with my VW much cheaper than the dealership.

Excellent customer service and repair for my SAAB. Thank you

I am absolutely disgusted at the way I was treated over the phone with these people. The first engagement I had was great, the ladys name was Renee. I called back and spoke to a different man who quoted me TWICE as much as the last shop i called. I told him that sounded high and was about to explain to him that I dont have the more expensive shocks on my car because I dont have that trim package on my car, but I couldnt! He said Go do what you want because we dont price match. I dont have time for you and hung up the phone. Never in my life have I been disrespected like this for no reason at an auto repair shop. I will make it an absolute POINT to tell everyone I know *NOT* to take their vehicle to them.

Y.E.S automotive is a decent European shop to take your car, however every time I call for a price quote no one can give one. They state the person who does it is out and will have to call me back. But I never get a call. This has happened to me on numerous occasions and I just got tired of the run around so I take my BMW else where. Not only that, their labor rates use to be a lot better than BMWs labor rates and now they are basically on par with BMWs. If Im going to pay the same price, I will just take it to BMW where I know the work is guaranteed. The only reason why they got a 3 star rating is because if you can ever get a price quote, they actually do good work but their customer service needs to get a lot better.

Great place to take your vehicle

Horrible Customer Service. I scheduled an appointment to get my car worked on. They told me the next avail date was 3 weeks away so i have been waiting on the day to get car towed to the shop. Called the day of appointment at 12 oclock to get car towed in and they said they have already replaced me since they havent heard from me. They had my damn number and could have told me they needed it earlier. Dont make sense to me, waste of my damn time.

Quality work performed on European automobiles

Should open on sunday 1to 6

Same here cant get a quote then they want to charge a price to look at my car. Still waiting for someone to give me a quote the dealership is a ripoff to get my VW Jetta fixed.

Repair much higher than quoted. Personal belongings stolen from my vehicle.

Excellent service