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Anderson Motor Company
11261 Memorial Pkwy SW SE, Huntsville, AL 35803, United States
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Anderson Motor Company

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Am
Review №1

They have been the sweetest people about fixing a car that no one wants to take on. A fiat that was hit by another car. They were perfectionists about fixing it. The paint job was IMMACULATE. I dont see me going elsewhere.

No
Review №2

These guys were great! I had my rear left window motor fail on me, leaving my window permanently open. I called and they worked me in within the week. I lived nearby and have just the one vehicle and they dropped me off at home while they performed the repair! Turns out the factory sent the wrong part and my part was on back order, but they got the window back up and it stays shut! That was my primary concern! Fantastic guys, Ill use them for every one of my automotive needs going forward, most definitely!

Ch
Review №3

Not sure if it was head boss or higher up but was seemed very annoyed to even talk about my vehicle or let me ask an employee a question so on the basis of customer care and concern I would give them a 2. As far as the work on the vehicle. I couldnt say BC I did not take it there simply BC of they m their customer service. Front office assistant and the cat were the only friendly associates... Haha

st
Review №4

Guys did a great job. Found out what the issues were and treated me really well. I will definitely be back.

Li
Review №5

This place is beyond awesome! Very kind, fairly priced, gets you in and gets you out, clean office if you must wait with several kitties to greet you! Im 67;years old single female. I have never had such great quality service in my life! Thank you Anderson Motors! I will be back!

Kr
Review №6

Have been coming here for over ten years and have never been disappointed. Excellent service, mechanics always explain repairs well, clean and pleasant waiting room. Highly recommend.

Sh
Review №7

Engine replacement went well. Price was the best in the city. Great customer service. They actually pick up phone calls the best I’ve seen

Ho
Review №8

They troubleshoot my AC system and found it was working perfectly. They didn’t charge me a dime for looking at my car. Very happy with that. I strongly recommend them. I will definitely do business with them again.

Ja
Review №9

Very nice people, do honest work. Just be sure to validate all you want done. Got a quote previous to picking up my vehicle and the quote was 160$ less than what I ended up paying.

Da
Review №10

Loved their professionalism and on prompt service. The prices are great as well. Services were complete in one day.

Na
Review №11

I have several vehicles at all times, I started using Anderson motor company as my primary mechanic shop a while back and have taken several vehicles down for them to work on. They have been very thorough, and always communicate very well concerning the needs of each project, and the best way to go concerning resolving the issue. I am very pleased with their service and their turn around time. I have a few more projects Im sending their way soon.

Ti
Review №12

Some rodent rip wires under hood . Repair quickly

Ja
Review №13

They have been upfront with me about the work that I need to have done and the cost. Their customer service is friendly and honest.

Jo
Review №14

Besides the fact of having totalled my vehicle it was a good experience. The office decor along with the office cats was wonderful. Staff was very nice and helpful

sh
Review №15

AWESOME!!! Is all I can say!! I will be back EVERYTIME for my repairs!!

Na
Review №16

When the oil light on my old van kept flickering on and off I thought it was a goner. Anderson Motor diagnosed and fix the problem at a very reasonable price. Im very happy with the service I received. I loved the office cats too!

Zu
Review №17

Super helpful, I went to them cuz of my warranty even tho they didn’t cover in the end. Anderson help with a good deal.Will definitely return if I have more car issues. Love that there work has warranty on it. They even waited for me since they know I was driving from a good long drive.

Tr
Review №18

I am so very thankful that this company and the people that work for it exist. Im a retired disabled vet living with my partner and two cats on the road in our 1977 Dodge American Clipper RV and our mechanical fuel pump went out while traveling through town. I called several mechanics in the area but Anderson Motor company were the only ones willing to help us out. Originally I was told that they may not be able to get to it until Wednesday on a Friday which would have taken us out of our home, but after explaining that situation to Chris at the shop he did everything in his power to get us back on the road. Even though they were backed up Chris made our problem his problem and bless him for getting us back on the road that day. Our two cats were also very happy to get home. We were treated like family by the front staff and I would recommend this shop a thousand times over. Great people great prices. Thank God for Anderson Motor Company they really saved our butts.

Ch
Review №19

Anderson Motor Co has something that money cant buy - honesty and integrity. Super nice people that get it right the first time at a very reasonable price.

Ti
Review №20

All around great service! Best place to take your car for repairs. They know their stuff! Very affordable!! My kids love the shop cats!

Sa
Review №21

I attempted to take my vehicle in for repairs two different times. I received a quote for a front end overhaul, and a fuel pump replacement. The charges, in my opinion, were so outrageous to me that I decided to go somewhere else for both repairs. I am not a wealthy person. When they told me the cost of the part and the 55% markup of an additional $160 to me just for the part, they told me I have to keep the shop in business. The labor was going to be an additional $100/hr. What they dont know is I know how to look up the cost of the part. I also know they receive discounts from parts suppliers when sourcing parts for repairs. They were going to charge me full retail for the part, and then add an additional 50% markup to me???!!!! That is outrageous. I will never be back to that shop and waste my time. It is unfortunate ☹️ that you cant trust auto repair places in Huntsville because this is how they gouge their customers and rip them off. When I complained about it being too much and unreasonable, he justified it by saying thats what all the shops in Huntsville do. I just moved here a year ago. Although I have been blessed in my past getting auto repair service from shops/owners who I became friends with, I would never have expected shops in Huntsville operate like they do.

Hu
Review №22

Anderson Motor Company is the best shop in Huntsville For auto repairs and maintenance. I’m extremely impressed with their staff and the work they did on my vehicle. They provided me options, communicated consistently, and their work was done perfectly. This is my preferred shop going forward!

Ki
Review №23

Friendly and fairly fast service. Reasonably priced

Al
Review №24

Never have to worry about being overcharged for work or being told you need work that you dont. Honest people!

Wi
Review №25

Wonderful place to take ur vehicle reasoning w there customers and very honest I have taken both vehicles there for repairs both was fixed and did not have to take back or call. 🙂👍

Mi
Review №26

Has a A1 machanic his name is Chris he and the rest of the employees are nice and ask before they do anything great timing and they make you laugh feel like family

Ki
Review №27

We have taken our vehicle to them for about 7 years they always do a great job

wa
Review №28

I have used Anderson Motors for years and they have always done a great job at a fair price and in a timely manner. All the folks i have dealt with there have been helpful and courteous!

Wa
Review №29

I love this place this Lady are a amazing beautiful smile and attitude

Ju
Review №30

This place the best!!! I will recommend it to all of my family and friends.

Su
Review №31

We have been taking our vehicles to Anderson for years and plan on doing so in the future.

An
Review №32

I was referred to Anderson Motor Company and have heard such great things. I left my acadia today.. so I havent even gotten the vehicle back yet and already eager to leave a review. I know from experience that taking your car somewhere can cause so much anxiety. Especially if youre like me and have had to take it to about 6 differemt shops with no hope. Trust is the number one thing you care for when going through troubles. I wanted to say that these people made me feel more secure than any other. They were able to prove the problem to me before i left and talked me through my worries like i was family. Im so hopeful and possitive for the first time in a year and a half. Thank you Anderson. We have already decoded we will be bringing our other 2 vehicles to them soon

Hu
Review №33

They completed the work on time at a reasonable cost. Their positive attitude and customer care was great!!!

Ho
Review №34

Have always received excellent service, and the reception people at the front desk are the best. Would not take my Jeep any where else for my mechanical needs.

Ja
Review №35

Nice quick and friendly

Al
Review №36

Reliable, knowledgeable & professional. Your vehicle is in good hands here.

Br
Review №37

Nice people with good service.

Be
Review №38

Installed rear suspension that I provided for cheap labor cost in a timely manner. Quoted two scratches on my car on the spot. Extremely nice people and knowledgeable mechanics. Will definitely be back!

Li
Review №39

Very professional and pleasant to deal with.

Ry
Review №40

Great service, low prices

Je
Review №41

Anderson always provides quality service and customer interaction.

Tr
Review №42

I’ve been using Anderson since I moved here from VA in 2011. They’ve always given me the most prompt and efficient service. They were recommended to me, and I’ve recommended them many times. Anything from major body repair after an accident to minor routine maintenance- I refuse to go anywhere else. Thanks for many years of excels service!

Ra
Review №43

Caught out of town with a failed transfer case due to a bad U-joint and transmission damaged too. Replacements arrived the next day and replaced with issues in two days. Drives like it used to.

Wi
Review №44

Ive been going to Anderson Motors for 10+ years and they are always professional and honest.

C
Review №45

Spoke to a mechanic ( dont remember his name) over the phone about a check engine light on in my 93 Mazda and how I was unable to find anyone with an OBD1 scanner. I really appreciated how upfront and honest he was and he told me the best way to accurately read the code. Ill probably start bringing my other cars here in the future!

Is
Review №46

The lady at the front is very nice and she makes up for a lot of the agitation you can get from the rude men in the back but the service and the unreliability is just not what I would recommend. I had an entire paragraph typed out but ultimately that is all I should say.

Kr
Review №47

This man is awful. Worst customer service Ive ever experienced. Will never return to this over priced hack shop.

Ga
Review №48

Great place!

ja
Review №49

Always helpful, always treat us like family; and they always do excellent, reliable work.

Go
Review №50

Attention to detail. Correct diagnosis. Very co-operative.

Cl
Review №51

Ive been a loyal customer for years on my many different vehicles. They were just completely unprofessional and rude to me! I will not be back again! There are a million repair shops around town, find a different one to take your vehicle to.In response to their reply, they have no idea what was going on and are completely incorrect! They immediately made assumptions and asked me to leave! I even went back in to try and give her another chance to listen, but just more ridiculousness. Go through the Google and Facebook reviews, Im not the only one

St
Review №52

Outstanding work, enjoyed the little extras!Would definitely go back....

Ju
Review №53

Very fast turnaround with excellent workmanship. Ive used them multiple times and received the upmost respect and customer care A+++

Jo
Review №54

Im fairly certain these other reviews are from employees. . .

Ca
Review №55

They towed our car after a bad wreck the police officers request. They wouldnt tow it to our house. Then we were charged for the days they werent open and we couldnt retrieve the vehicle. When we paid the charges for storing the vehicle and towing it to our house, they didnt even bring us the vehicle until the next afternoon! Highly dissatisfied.

An
Review №56

Zee

El
Review №57

Very nice people....great quality work

Jo
Review №58

Lack of communication during the repair process was an issue. Was hard to get in touch with the service manager to get questions answered

Ch
Review №59

Very helpful

Ke
Review №60

Very professional

Ar
Review №61

A++

Information
20 Photos
61 Comments
4.5 Rating
  • Address:11261 Memorial Pkwy SW SE, Huntsville, AL 35803, United States
  • Site:https://andersonmotorcompany.com/
  • Phone:+1 256-883-6981
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto painting
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Small engine repair service
  • Tire shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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