So far, we’ve been really happy with them. They have been friendly and honest. They lobby is clean. And they are done when they say they will be.
Kevin has worked on all my husbands vehicles. From sport cars to company vehicles, he does a great job and believes in honesty and quality of work.
Always a pleasure. Professional work done in a timely manner.
I have used Kevins Auto for all my auto repair needs for three years. Over these three years I have needed them for a variety of repairs: A/C actuator replacement, O2 sensors, brakes, alignments, new plugs, and moonroof motor replacement.I appreciate their honesty and professional knowledge. They have always diagnosed the issue correctly the first time, and thoroughly explain the planned repair (and quote) before starting repair work. They have always completed the job at or under the initial quote. They answer any and all questions after the repair, and provide excellent customer support even after you leave.Car trouble is stressful and almost always unexpected. The peace of mind Kevin and his team provide is worth every penny. I wont use any other mechanic in the Tennessee Valley area. If you are looking for a dependable mechanic, look no further.
They did a great job. I will use again.
Kevins Auto Repair does my oil changes and has helped me with a tire issue. They do not try to sell work that does not need to be done. I will definitely take my car to them as needed.
He wont answer his phone. I tried multiple times without getting anyone. Per his reply... They have no voicemail. I didnt think they did, so I called again. It rang 10 times and then it hung up on me. Kevin, maybe you should try to call your business and ask yourself how much business are you losing. Ill find someone that can at least answer the phone.
They fixed my car and were super sweet and professional :) 100/10 would recommend!
I was selling a car to an out of state buyer and the buyer set up an inspection with Kevins. They were very thorough and provided me and the buyer with their report. I dont remember the cost as the buyer paid for it but do remember it was very reasonable. Well worth it for peace of mind for the buyer as well as myself. Thanks for making the sale an easy transaction. I got what I was asking and the buyer got what he was promised.
Rush me off the phone seem like she wanted to get off early. Definitely owned by a family because it was unprofessional.
Very good! The food is good, the atmosphere is fun, and there was live music.
Great service, friendly, very professional, reasonably priced.
Very happy with the work that was done so far. My Jeep has been in and out of so many shops and the issues were never fixed. I was almost ready to sell it even though it has so much sentimental value to me. No mechanic seemed to care to find what was wrong. Well when I picked my vehicle up it drove the best it has in years. Made me feel like I was in high school again and had just bought it. Thank you everyone at Kevin’s Auto Repair.
I moved from Mississippi several years ago. We have had need of a mechanic a couple of times. If you need a honest and thorough business Kevins is your place to go. My AC would sporadically work he checked every thing but it was all normal. He didnt stop until he found that a relay switch had quit working. Kevin went the extra mile. I have now found my new mechanic. Thanks Kevin and the crew, you are the best!
Kevins staff are friendly and did a remarkable job keeping me informed on my vehicle and gave me a fair price for the work and labor. I look forward continue to support them in our future vehicle needs.
Over the past 18 months, for our Lexus RX and Prius hybrid, they did complicated repairs. I used the dealers before, but now out of warranty I use them, and they are just as knowledgeable as the dealer for all of the listed services I had done. With them it is possible to keep the car into higher mileages before trading in for new car.
I called to try to get an estimate on having my water pump replaced on my highlander. The lady that answered the phone was very rude and told me he isnt giving estimates over the phone that I would have to bring it in and drop it off and pay for a diagnosis. Sorry but that is NOT how that works, I have a diagnosis and just need a simple repair cost. I know how much the part is, I need to know how much labor would be. This place is a joke, I guess I should have read his reviews before even calling. Took it toyota and they had it fixed overnight and gave me a rental car.
Great service! I have had Kevins team work on my truck a few times and on each occasion the assessment was accurate and the repairs fixed the problem. They keep you well informed of the work and let you know upfront what it will cost. I highly recommend them.
Purchased a battery from another shop 6 months earlier because the Jeep would barely start. Wasn’t driving much during the Corona and had to jump the Jeep to get started many times. Took it back to the original shop. They said they checked out the alternator, recharged the battery and sent me on my way. Still very sluggish starts then nothing. Went to Reddit for local recommendations. Kevin’s was recommended. Made an appointment, had it towed in and BAM! It’s like a new Jeep. Replaced the starter. Reasonable prices, great service. I’m only going there in the future.
Took my Jeep in to get some front end work done. After the repair I complained that the steering didnt quite feel right. I returned, the technician drove it with me, and I said Id drive it over the weekend to see if I thought any differently. The owner called me Monday and requested that I bring it in for him to drive. He knew exactly what was wrong and fixed it the next day for free and threw in some brakes for my trouble. It was an inconvenience to return but glad they cared enough to follow up and made it right. Impressed with the time they took to listen to my problem. Will definitely be going back.
Been here twice so far, once for an oil leak diagnostic and again for noise coming from the wheel well. Both times they fixed the problem and had the car ready for pick-up way earlier than estimated. They were very easy to communicate with--even having an online form and email communication, letting me know what they diagnosed and how much it would cost to fix, and even letting me know when their shop hours changed when it might affect me being able to pick up the car. Will definitely be back when my car decides to act up again.
Bought an Altima and the check engine light came on less than 24 hours after driving it off the lot. I was devastated, my magic magnifying mind went to the worse case scenario. I have mistrust for mechanics. The gentleman I bought the car from suggested I not go to the Nissan dealer, but take it to Kevin’s Garage. I’m new to HSV and just took a leap of faith and my experience has been fantastic. The receptionists Sally and Regena are so kind and helped calm my spun up nerves and Kevin personally called me to let me know what was going on with my car before going forward with the repair. I had to have the front and rear sensors replaced and the price was reasonable. I think I have found my go to place for my car repairs in Huntsville. Very satisfied
Kevins is a honest shop with great technicians that know there stuff.the most important thing to me is the wont ripp you off.its hard to find honest shops these days unfortunately.i would have gave them 5 stars if they were open open on Saturdays.i would recommend Kevins theres no job they cant handle.
I thought I would never find another great mechanic after my last one in Tampa, but Kevin and his crew did a fantastic job. The service was thorough and at a fair price. I was kept informed through the process. I had a problem with a rear bearing and thought I had brake issues. I was told there was no problem with the brakes and the bearing was fixed by the next day even though the part was ordered out of state. I appreciate the honesty about the brakes and love that my truck is running better than it ever has. I highly recommend their services.
They take great care of you and fix any mistakes they make (not that they make a lot!). I started taking our vehicles here about a year and a half ago and theyve always been honest and accommodating. Highly recommend this shop! They are worthy of the great reviews they receive.
Great, fast and honest service.
My husband and I would highly recommend Kevins Auto Repair. We had a bad clutch that they repaired for us after waiting a long time for the Ford dealership to even diagnosis the repair. Kevins is professional and we have faith/trust in them to provide the best service possible.
Kevins Auto is great! Respectful, kind employees. They do the work quickly, they do a great job, and I have never been over charged or pushed to do unnecessary work. Hands down the best auto shop I have been to. AND they have toys, magazines and a TV for the kiddos.
These folks are great! My granddaughter had a “money light” after I had changed her oil and engine air filter. Turns out that I had left a paper towel in the inlet. My bad, and they could have ripped us for any number of made up stuff. But not Kevin’s! Straight to the problem and minimal cost and time! I live 280 miles away and I feel great that my daughter and granddaughter have a honest car shop she can go to!
I took my newly-acquired car to Kevin with A/C issues. I had diagnosed it myself to the system having a leak, but I was unable to pinpoint it. I usually do my own repairs, but I wasnt familiar with this vehicle and was pressed for time, so I sought help. Being fairly new to the area and unfamiliar with local mechanics, I decided to try Kevin based on his reviews, and I couldnt be happier with that decision. As I explained the problem; rather than blow me off as an amateur, he attentively listened to the steps I had taken, then followed up with questions and suggestions about possible causes and how he planned to address the problem. I was impressed both by his knowledge and by the way he treated me, so I engaged him to do the job.Kevin not only had my car repaired in less than 1 day; he took the extra step of calling me with a couple of status updates prior to completing the job. I asked him to check a couple of other systems as I am planning a road trip this weekend and didnt have time to shake down the car. He thoroughly followed up on every request and repaired another potential problem.Kevin sets the standard and other shops would be wise to take note - this is how you operate an auto repair business! This was as good of an experience as Ive ever had in 40+ years of owning/maintaining a car, and I am very pleased to have a reliable place to turn to if Im pressed for time or in over my head. Kevins diagnosis was thorough, the repair was expertly done, the price was very reasonable, and I was treated as a partner in the repair of my car. Bravo!Tony Elliott
I came to Huntsville to caretake for a brother that has cancer. Two days after arriving in town my cars brakes began to grind. It was a Saturday. I emailed Kevins business email and received a response soon after even though they are closed for the weekend. Because my car was dangerous to drive with its brakes on the verge of going out, he worked me in first thing Monday morning even though obviously busy. I dropped the car off at 7 AM, had estimate by 9 AM and picked it up with the brake job finished at 11 AM. I was very grateful and appreciative of the whole experience especially being from out of town and in need of my car. I appreciated his straightforward, to the point, business professionalism. To me it conveyed the sense of integrity of an honest man making an honest living and being honest with the customer, and it turned out to be that way. I personally had nothing short of a 5 star experience with Kevins Auto Shop and highly recommend him. If I lived here that is where I would go for my mechanic work.
Very fast service. Ryan worked on my vehicle and did an excellent job. Very reasonable price and good quality parts. Highly recommend to come here and get your vehicle worked on.
Took my car here for a coolant leak. Ended up needing a radiator 🤦🏾♂️ cost was $461. The price is on the HIGH end, but comes with a 24,000mile warranty anywhere in the U.S. I normally go to the place next door that opens later, but Kevins open at 7am which was good since I had to be in class early. My car was ready the same day.
Great customer service! Very professional.
Great customer service. Great job.
Fast and friendly service. This location seems to get a good amount of business exp with fleet vehicles. Not sure if this place is family owned and operated but it definitely gives off good vibes.Ah I was bouncing back and fourth between 4 & 5 because I was unsure if the review would even be noticed... Well.. It was and in less than 15 mins I received a reply... Quite impressive! Thanks for the response!
Awesome service. Honest, dependable and prompt. Very professional. I highly recommend this place.
Great service!
Kevin has helped us out 3 times in the last few months. The service is fantastic, everyone is very friendly, and the prices are very reasonable. He saved us many hundreds of dollars (and probably a couple days time) on our van by being able to do work without removing the cylinder cover even though Honda insisted it had to be done that way. So nice to find a mechanic I feel I can trust!
I have used Kevin and Reginas shop for years. Both Kevin and Regina have always pleasant, kind and considerate. The service they provided me and work they preformed have always been excellent. I use the shop to check out vehicles that I am considering purchasing and use them for repairs on my families existing vehicles as well. My only complaint is that they are not open on Saturdays. That is the ONLY reason that I would ever consider taking any of my vehicles to other areas. I HIGHLY recommend Kevins Auto Repair to anyone seeking towing, auto repair or diagnostic services.
Great experience, wouldnt recommend anyone else! I just moved here recently and I dont know anyone in the area, also I dont know a lot about cars so I was nervous to be taken advantage of- they were extremely fair in their pricing and they were above and beyond helpful. They are kind, honest people and a family business. They went out of their way to help me after their part of the job was done and that meant a lot. I dont ever write reviews but this was excellent service :)
THIS IS THE PLACE TO TAKE YOUR VEHICLE!We have been taking our vehicles to Kevin since we moved here 6 months ago and he has always been honest and reliable. Last week, my car died and finances were tight - Kevin was great about everything and had our car fixed within a day for a VERY reasonable amount!! He always does what is in the clients best interest without overcharging! We are grateful to have found him!
This shop has changed my idea of all mechanics are crooks! I took my diesel truck in with what I thought was going to be a major repair job. Kevin found that it was a minor issue and had it back to me the next day for a fair price! He could have easily taken advantage of the situation. I will recommend him to everyone I know looking for a good repair shop.
Top rate service. Got my truck repaired much faster than expected. Great job! Would and will recommend Kevin to anyone needing auto repair. No hidden costs, everything is explained up front, unlike some other repair shops.
Needed some steering work done. Quick and friendly
Arrived around 8am to drop my car off. Filled out some basic paperwork. Kevin took a quick ride with me to hear the noise I was hearing and the reason I was at the shop. He informed of what he thought it was and that he had to inspect the area to verify (wheel well). I left and he called about 4 hours later with the inspection details and price quote.The price for the fix was in the range of what several websites recommed.I authorized the fix over the phone and had my car about 3 hours later.Service: A+Professional: A+Establishment: A+, While a little tough to find, clean and professional appearance on the outside and inside.Knowledge: A+Communication: A+, called and responded to emails.First time using Kevins and we will be back for all future needs.
Went in for a break job and had an excellent service the same day. Very nice people who are professing Christians and treat people right. Highly recommend after my first business with them.
Companies like Kevins Auto Repair are very very rare these days. They are incredible with customer service, have very reasonable rates, and treat their customers with a lot of respect. My cars wont go to any other shop
I own a F250 Powerstroke. Yes, Im aware that is 90% of my problem. I had just paid to have about $6,000 of bulletproof parts installed. (I had this done at another shop. Im not from the area and am just learning where to find the good diesel techs in Huntsville.) I did not get my fuel system fixed though. Common issue with fuel tanks on those. If you have a 6.0 powerstroke youre familiar with the tank issues. So, long story short I ran it out of fuel. It ran like garbage for two weeks after that. I figured I had just destroyed the new injectors. By the time I brought it in to Kevins it was running better but, I was still worried. I was fully prepared to get a a call telling me that I had 2 grand in injector work coming to me. They checked it all out and really did no actual maintenance. That is not an insult. It speaks to their honesty and integrity as nothing was wrong with the truck. I was just being overly worried after seeing horror stories of injector damage from lack of fuel. They could have completely had me pay for work that was not needed. Instead they gave me piece of mind and confidence in my truck. I will be using Kevins from here on out. I appreciate their honesty and I have total faith that if they ever did make a mistake or a bad repair that these people would make it right. Thanks again. You have a new lifetime customer.
As a Rural Postal Worker I depend on my car to deliver mail. Kevin and his team certainly have their act together. They were able to provide a detailed analysis of repairs needed without overselling me on unnecessary repairs. They were considerate to the speed in which I needed the repairs completed and they did so with reasonable prices. The repairs were exactly what was needed and the car is running great. Over-all honest work for honest pay and peace of mind. This is my new Go To guy!
Fast, kind reasonable rates...
Kevin, his wife and crew are always professional, honest and reasonable. I have been using Kevin for about 4-5 years now.Honesty and competence are tops in my book. As for some of the negative reviews here, all I can say is take them with a grain of salt. He gets 5 stars for me, never an issue. He has worked on our Hondas & Toyotas.
Great family and very Godly people!!! They have taken great care of our vehicles! Quick turn around, and they never cut corners!!! They do honest and amazing work. Thank you!
Kevin and his team are the best auto repair place I have ever dealt with. I had an issue with my car the day before thanksgiving but I had to go to work. Called Kevins and they had it fixed before I left work. Great prices too.
A great place to take your car! They have great service and are very honest! They have always been professional and have done great work on my vehicle. They are very nice people. My car has always been repaired right the first time.
I was very pleased with my experience at Kevinss Auto Repair. The service was fast and the price was reasonable. The location was convenient. I will definitely use come here again. Highly recommended!
Kevin and Regina have been taking care of my vehicles since I moved to Huntsville in 2012. I chose them because they are practicing Christians. I have stayed with them because they do great work at a fair price.Theres no better reason to trade with a merchant!
Tried Kevin’s Auto Repair for the first time a couple of months ago. Extremely pleased! I tend to try to do most of my car repairs myself; but sometimes I just can’t figure it out. Excellent repair shop; willing to listen, excellent at troubleshooting, very reasonable cost. Ive taken two different vehicles to Kevins in the past couple months and have been extremely pleased. Work was done quick and professional. I’d refer anyone to Kevin’s for auto repair work - already have. Glad to find a place I trust and not hesitate about getting work done on my cars.
Great service. Would definitely recommend. Replaced engine in a timely manner. Will be comming here for all of our Auto needs
Great friendly staff with great service
This was My first time at Kevinss and I have found my go to mechanic: honest, quickly diagnosed the problem and honest pricing. There is a 1+ week wait for appointments but well worth the wait. And I my case, there was no charge for this customers (I.e., me) lack of common sense: it was not a mechanical, but human error, which he quickly set aright and graciously sent me on my way. Many thanks, Kevin!
Had a radiator, and AC condenser replaced several months ago. Everything works great. He did a lot of work in the car and it was in and out in one day. Fast, honest, excellent work. This is the place I will take every car I own for work in the future.
Honesty, Trustworthy. We have been bringing our vehicles to Kevins for years. We own a fleet of buses that carry students, so the work needs to be right. If you want your vehicle repairs complete and on time then this is your place. This company stands behind their work.
Loved it!
This is the best place to get an auto repair in Huntsville! I had to take my old Camry back twice in 2 weeks. I am a teacher and my schedule made it difficult to drop off my car, but they were so quick to get me in and get the problems fixed. I was expecting a huge bill each time, but they honestly only charge what they have to. I will be back if needed (hopefully not too soon)! Thanks, Guys!
Horrible communication and to long to repair. My daughter was without her car for 2 days and the proper repair was not done. My daughter is a college student 600 miles from home. Parts are priced over list price. I have my own Automotive repair business for 15 years, but im 600 miles away. When asked for help with the miss diagnosis i was told to due what I have to do. So I am fixing it my self after my daughter already paid this business $499 to repair it.Please go somewhere else.I find it funny that you guys have a excuse every time someone has a negative review. I also find it funny that you deleted my review on your website. I should be upset that the improper repair was done. I was not disrespectful, all i said to you was to let me finish talking before you rudely interrupted me. Her appointment was for the 27th and was not finished till the 29th. The truck sat at her dorm for most of the time after the repair, till she came home and that is when she had the problem. The proper repair was to repair the coil that was going bad. Retail on the factory plugs is $10.72 each and shop cost is $6.67 each, and you charged $14.32 each. Yes i consider that a rip off. I never questioned Kevins faith, that is between him and God. I also never asked him to act godly, that is impossible for a human. Warranty company will not pay for a misdiagnosis.
You are in the right hands at Kevins Auto Repair. I wont be the first, or the last to say that he is the most honest mechanic in town. I was told by Lexus in Huntsville that my 2007 Lexus is250 had a bad catalytic converter and that it would cost me $2,000 to fix and replace it. So I went down the road to Kevins auto repair for a second opinion, and low and behold...it turns out I didnt even need a new catalytic converter! He explained to me, that since the converter was from California, the ECU detected it was somehow not meeting California emissions (Im guessing because we have 93 grade here while they only use up to 91 grade gas there) so it threw the code. Thus the diagnosis of the bad catalytic converter. However, this will never have any impact on the other components in the car, and I can drive the car forever even if the warning lights are triggered due to the converter issue. This kind of professionalism, and experience is something I have never seen before, and I will always bring my vehicles to Kevins Auto for Servicing. - Proud to be a 4 year Customer!
Such helpful staff & thougeral.
Took my car to get a botched (or cheaply done) belt replacement remedied. Really wish they had weekend hours but even good mechanics need a rest. 10/10, would definitely recommend.
HIGHLY recommend Kevins. Always have and continue to do good work. One of the few independent good garages around
Truly went above and beyond to help me out in a difficult situation getting my car fixed. Kept me updated on the status and even got the job done quicker than I expected. Cant recommend them enough!
First I really enjoyed reading Kevins response to the cheapo, second I just called up there and he was polite as all get. Taking my vehicle in now to get it looked at and fixed if its in my budget, but based on short conversation I believe this going to be my go to mechanic. Will review when vehicle is serviced.
Trustworthy, Excellent Service...just another reason to thank the Lord for bringing me to Alabama
This is basically regarding a quote I had requested for my Car Wheel Bearing Replacement. I called 4 days back in the morning and the lady picked up the call and told me Someone of their staff member would call me back in 10 mins. I didnt receive any call until evening and then I called them one more time (I understand sometimes people get really busy) to find out the quote and again the same lady picked up the call and I asked her what would be the price of my quote? And She was like I dont know and I asked her when would I be able to know? And her reply was probably by the end of the day before they close the store or before Tomorrow Evening. Till date, I have not yet received their call.FYI : I have already repaired my car some where else on the same day as soon I went to their Auto Repair Shop!
Reasonable rates, friendly staff, prompt service, and they back up what they do.
In my experience with auto repair shops I have never met a more competent and honest group of people. I have had all of my cars serviced at Kevins and they have never let me down.
Friendly service. Fair price. Would recommend.
Loran and the team at Kevins Auto Repair did such a great job at working on my car. It took about three hours for my car to be diagnosed and then another three hours for it to be fixed but everyone there was so nice and they did a great job on my car. Ill bring my car back to Kevins Auto Repair for all of my car service needs!
Completely unprofessional and rude. Instead of telling me an easy fix for my car that I could do in about 10 minutes by myself with just my key, they kept having me tower to their shop and charging $100 each time it happened, then they tried to get me to buy some $500 permanant fix, which if you read reviews on or research at all, doesnt fix 75% of the cars its used for. Everyone at this business is a crook and please do not come here, I guarantee you will be ripped off. They put christian messages on their business cards to overcompensate for being a horrible business as well. They still refuse to tell me the easy fix for the car
I would highly recommend Kevins Auto Repair to get your vehicle running good. I took my 96 Cadillac Deville there and it was barely driving and before the day was over with they had it driving like new again, and for a honest affordable price.Thanks again for the great service and if I ever need any automotive work done again I will be back.
Were very knowledgeable but High just for an estimate
Kevin knows his stuff!
Well, this place may use Christ as a marketing tool but this place never even returned my call when I asked for a quote. Extremely horrible customer service. I had to call them back and when I did they gave me a quote but were in a big hurry to get me off the phone. If I were to have service done here, I might give it a different rating but for now they get 0 stars for customer service. I shouldve known by reading some of the comments below and the rude way the owner responds to anyone with a bad opinion. Either way, may Christ Jesus bless you Kevin and your family. I wish you and your business nothing but blessings brother in Christ.Updated Response Jan21,2017:Look, Ill just say that my review is honest and genuine. If I was unclear, let me further clarify. Im simply rating the phone customer service. I never was able to get into this shop for service. Im sure all the great ratings and awards are well-deserved. Simply put I felt, as a future customer, the shop didnt have time for me nor wanted to make time. Im sorry but thats just how I felt.Heres why:1. I had to call back and when I said that No one called me back the response was, What can I help you with? If anyone thinks that to be southern hospitality then maybe Im wrong. Id have expected a Sir Im sorry about that, how can I help you. Maybe I get my feelings hurt too easily.2. It seems obvious you threw a jab in there about me not knowing much about the car. Way to shame someone into not knowing a lot about their own vehicle. Or maybe could it be because the person calling isnt the owner and was simply looking into a price for a friend? The thing is, you guys really know how to make someone feel stupid. Sorry to say but you might get customers in the future who wont know the difference between a shock or a strut. Thats usually why people call you. Its because they want help and not to be shamed. (Trust me, I could hear the deep sighs over the phone).3. Lastly, in my call I asked for two prices (all the way around and just the shocks). After the price for all the way around was given, the guy on the phone said Anything else I can help with? (In a hurried tone). Obviously not paying attention.At that point I had given up. I knew where this was going to go. I dont think you guys were interested in doing business with an idiot buyer who is so stupid and doesnt know his own car. Doesnt he know who we are and how many awards weve earned? Were too busy and dont have time for you.Heres my last thought. I honestly did a google search for Christian auto service Huntsville well because Im not from here. Im military. I dont know the area and was looking for someone to treat me well. When I saw your shop and the great ratings, I thought WOW! Thank you Lord. I do apologize to you if anything Ive said is hurtful but again I say that Im only being truthful in my experience. I honestly do wish and pray the best for you guys. Christian doesnt mean perfect. I think its ok to be Christian and have flaws and also receptive to criticism. If not, well maybe Im reading from a different book.
Awesome locally owned business ... Great Christian family that does great work !! All types of service, but due to demand they sometimes have to schedule repairs that are large. A+++ biz
Fast friendly affordable service!
I brought my lincoln town car monday to them it barely run but now it runs like a champ no more on quack quack mechanic this is gonna be my main mechanic shop now 10 stars!!!
Professional, quick and couteous! Brought my Honda in for rotor replacement and was quoted before the service. Upon return the charges were below the quoted price due to Kevins Auto honoring a lower part price instead of charging the full quote.
These folks are the best! I had promised my kids I would be home the next day (I was out of state) and then my car broke down. Kevins auto saved the day for me. Friendly and kind service... I cant thank them enough.
I took my car in for service on the clutch. I have no issues with the work done to my car however I am concerned because everything in my center console was thrown all over my backseat. When I called to check on this they looked through the cameras and told me no one had been in my car, yet everything was still all over my backseat. Luckily I dont keep anything valuable in my car, but it is still concerning that my car was rifled through while in their care.
Wow rudest 30 second conversation I have ever had. I called stating I was wanting get to get a quote on repairs because Im comparing prices to see who would be the cheapest. The guy who answered stated not us. I was in shock for a split second before saying ok well thank you then the guy hangs up. I am still sitting in my car in shock surely that toilet water attitude was a joke, right?
I was in Huntsville for a business meeting today and my alternator went out. I was recommended to Kevins by the nice folks at OReillys Auto Parts. I am very thankful for this. Their service was outstanding. Kevin dropped what he was working on, Regena gave me a ride to the mall where I had lunch while Kevin completed the repairs. In about an hour, just as I finished lunch Regena called me to let me know the repairs were completed, picked me up from the mall, and had me back on the road. They were honest, thorough, and genuinely cared about taking care of their customer. I would highly recommend this business.
They did everything right. Evaluated the car give me the initial estimate, then notified me later of an additional part they recommended replacing.They dont have a shuttle service which would be nice but at least they have free wifi while you wait.I would use them again in a heartbeat.
Excellent service, fast, friendly and reasonable. God bless you!!
I wouldn’t take my car to anyone else. Great people and quality service.
Honest diagnosis and service!
Employees were all very kind and professional. I own a VW and I am not so sure if it is the place to take that type of vehicle. A couple of years ago I bought this car and the brakes were of course the first thing to go. I got my brakes fixed here. Later that night the calipers went bad suddenly, causing my brakes to lock. Overall I had to spend $700 on brakes. A few months later my brake fluid was completely tapped and I was having trouble braking. I called here telling the mechanics what was going on. I brought the car in and the mechanic admitted he didnt align the brake lines or something. He was kind and fixed that for free. Overall a good shop, I would just look elsewhere if you have a german car.
Honest and trustworthy! These people will not gouge you.
Very fast service, friendly people. 10/10 would recommend.
Fix my issue shell crank now but caused another now my windows wont work nor my radio cost me 250.00 to change a fuse wow expensive