Shawn was very easy to deal with and provided me with multiple quotes to evaluate. He had a recommendation on what he thought was the best policy value but ultimately left it up to me and was not pushy at all. Would recommend using Rocket City Insurance Group, they saved me money compared to my normal insurance carrier.
We are really impressed and pleased in working to get our insurance placed through Shawn. Seem like, when wrangling insurance needs, you need to focus on three main things: cost, coverage, and customer service. Rocket City Insurance gives appropriate emphasis to each. Shawn is incredibly responsive and knowledgeable.
We had a great experience switching insurance companies. Shawn Mertz was professional and efficient. We could not be more pleased with this service. Highly recommend!
Im a huge skeptic, was very happy with my existing insurance company; Shawn just saved me 25% across the board on my insurance. After 3 hours on the phone, going line by line, choosing all the correct coverages, Im a happy camper. Give Shawn a call, you wont regret it!!!
Shawn was extremely friendly, helpful and quick to answer all of my many questions! He got us a great rate with great coverage!! Very satisfied with the service provided!
Shawn has been a great partner in getting me nice rates in a timely fashion. I highly recommend him!
I was referred to Shawn and his team about 3 years. I only wish it had been earlier. He immediately saved me almost 30% on my homeowners insurance. Theyve always been very responsive any time Ive had a question, and provided some great advice on my insurance coverage. Id highly recommend giving them a call.
Shawn was very courteous and prompt in fulfilling my need for homeowners insurance. Thanks to Shawn Mertz I have better coverage for a cheaper price! Thanks Shawn!
We were referred to Mr. Mertz at Rocket City Insurance last year. He found us less expensive policies for both our auto and homeowners insurance. A year later, he re-shopped for us and found even cheaper plans. Do yourself a favor, if you like to save money, give Rocket City a call to search for a new insurance plan! Dont be fooled into thinking that if you stay with your current plan/company/agent, youll get a better deal. That is rarely the case.
Shawn was a pleasure to do business with. He was responsive and provided us with multiple options for homeowners insurance. He also took the time to explain everything line by line. Best price I found and superb customer service. Highly recommend!
Shawn has been amazing to work with. I highly recommend him as he has been a blessing while assisting us with all our insurance needs!
Shawn was very easy to get ahold of and very responsive. He saved me about $1000/yr over the homeowners insurance that was offered as a package with my mortgage AND about $400/yr over my current auto insurance. Cant complain a bit!
Shawn helped us get car insurance in a pinch! He got us a great rate too. He is very responsive and trustworthy and we’d recommend him to anyone!
Shawn Mertz was extremely patient and helpful with quotes and providing detailed information. Always quick to respond as well. Great customer service!
Shawn was awesome!! Called around closing and the next day I had the quote and it was perfect for us. Very fast, responsive, and helpful. Highly recommend! Thanks Shawn!
Rocket City Insurance Group is an excellent company to use for your insurance needs. They are very thorough and are always so quick about answering questions and helping you when you need it. I highly recommend Rocket City Insurance Group!!
It was great working with Shawn! He really worked hard to get us the coverage we needed for our home, not just standard coverage to sell a policy. We even switched out auto and motorcycle insurance over. I highly recommend Shawn and Rocket City Insurance!
Love working with this company! As a real estate investor, this company has excellent relations with my mortgage officers and is able to quickly get purchased homes insured. Great deals, no stress, quality work. I highly recommend them!
Shawn was easy to work with and responsive. He provided multiple quotes so I was able to choose what fit my needs. He answered any questions I had quickly and professionally. Many thanks!
Ive know Josh McRight for a while now. He is very responsive and the ultimate professional. He relates to his clients very well and puts himself in their shoes and treats them like he would his own family and wont sell you what you dont need. He wrote the business for our HOA and saved us real money and now hes writing my personal business. Hes the only way to go for one-stop insurance shopping!
Highly recommend!! Shawn is always super fast to respond and found great affordable options for us, for everything from car to flood insurance. Hes our go to insurance guy now. He has made dealing with insurance go from a headache to a breeze. You wont be disappointed!
Service has been amazing! Shawn is always polite, quick to respond and works at getting you the best rates!
My son recommended Shawn to me and he did a great job obtaining a fantastic rate for my homeowners insurance and for my vehicle. I will definitely recommend Rocket City Insurance and Shawn whenever I can!
Shawn was very responsive and easy to work with. Was able to set everything up for switching our insurance over via email with no issues. Simple interface and straight forward l, easy to understand policy. Nice to have a local option for insurance!
Shawn is awesome! He’s always quick to respond and very helpful. He’s always found us fantastic quotes from great insurance providers for all of our needs. Highly recommended!
Shawn Mertz was extremely helpful and super responsive. I needed to get my proof of policy to my landlord quickly and I had a response within 5 minutes with the proof.
I have had help from numerous people at Rocket City Insurance. Shawn took very good care of me and searched around for the best coverage, not only best price. Thanks Shawn!!
Shawn was excellent to work with when changing over my homeowners and auto from USAA. He was fast and responsive and the set up / finalization of the new policies was incredibly easy. Shawn saved me $900 annually on very similar coverages. I definitely recommend contacting Rocket City Insurance and at least finding out what they can offer for you.
I literally didn’t have to do anything but spill a little information and Shawn was able to get me what I needed for affordable home insurance in a very speedy time frame. It has been a breeze working with him at Rocket City Insurance Group. I’d highly recommend!
I was trying to deal with homeowners insurance quotes all by myself and I had no idea what I was looking at. Once I reached out to Shawn, he assured me that he would handle all that himself and got me a very affordable quote. He answered every question I had about it very quickly. Shawn is very responsive through phone and email, and I will be recommending him to my friends and family going forward.
Highly recommend! Shawn was very responsive and helped us find great coverage at a rate we were pleased with.
I am so ecstatic to have a company close that offered a lower price than Ive been paying! 2 cars, 2 drivers, full coverage for $173 a month! Yessss! I was paying 250 a month! Thanks to Shawn for all his hard work and dedication to get me a low price and great customer service!
Shawn Mertz is most definitely the go to person for insurance needs! He is kind, professional, honest, and most of all patient, no question goes unanswered! He is very easy to work with. He is a very amazing and knowledgeable man to work with! Ask for Shawn Mertz!
I asked for an auto quote and quickly received several. A small error was immediately corrected when I pointed it out.
Shawn was very helpful and responsive when asking for quotes on several vehicles for potential purchase. A great option for Huntsville residents!
Shawn Mertz was very helpful and he supplied me with the insurance that I needed with no hassle!
Shawn is awesome! Always helpful and friendly! Saved wife and I tons of money on Home/ Auto insurance! A+!!!
Would certainly refer anyone over to Shawn at Rocket City Insurance! He is incredibly responsive and worked hard to save us hundreds of dollars on our current home and auto policies. :)
To ALL customer out there that are looking or searching the best insurance policy for your home, auto or rental property, I recommended for you to reach out to ROCKET CITY Insurance group and ask to speak with Shawn Mertz. Shawn will take his times to help you professionally and searching the best values and coverage for your own benefits. His honesty has gained my business. Please keep up the good works and services for the people in Huntsville, Madison, and Monrovia Alabama. Thank you. Your Happy Customer.
I have had a lot of homeowners and landlord policies over the years thru the “big name” carriers. They always give you a good rate in the beginning but really ramp the premiums up in year two or three, hoping you don’t notice. I became used to shopping around every other year or so. Then I found Shawn M at Rocket City Ins. As an independent he can find a great deal on a policy! And he can do it year after year. I started with my primary residence, then I added my rental properties. Now I have a builders risk policy as well. I can say with certainty he saved me thousands over the last couple years!!.You have nothing to lose, give him a call ASAP, don’t wait until your next renewal.
I grew up always having the same insurance and never bothered comparing rates thinking it would be such a hassle...When I moved to Alabama, State farm wanted to more than double my rates. My friend had recently moved to Alabama and referred me to Shawn Mertz with Rocket City Insurance. Shawn has been excellent with providing great service really fast. I spent hours comparing quotes from all the big names and Shawn found me better coverage for cheaper in a matter of minutes. He is super easy to work with and makes insurance Easy. THANKS.
Shawn @ RCIG was a tremendous help in my quest for a better value in homeowner and auto insurance. Shawn was patient and answered all my questions. He is very accessible and responsive by phone and email. This was greatly appreciated as I was on a very busy work schedule at the time. Thank you, Shawn, for helping me save 35% compared to my previously-trusted insurance company. That kind of savings does NOT go unnoticed!
Shawn and Becca were amazing. After 54 years, we decided to leave USAA. after steep price increases and some good and some bad clams experience. They searched the market and and found us the best deals on our home, two cars, and our boat. Some polices they did quickly, some they did almost instantaneously. Well go back to them for all our insurance needs. You should too.
Shawn Mertz is by far the best, most professional, most knowledgeable and most responsive agent I have ever had the pleasure of working with. I had been with USAA my entire adult life, but I am now with AllState via RocketCity and Shawn because he was that incredible.
We held a policy with a major carrier for many years, but quite frankly didn’t know what we were actually getting aside from name-recognition.Shawn Mertz was extremely helpful in helping us find a better alternative.Being an independent Agent, he was able to shop around for the best possible policy, coverage, and rate. Pleased with what he was able to find for us, we swapped carriers for a better policy and saved hundreds in the process.So whether you think you’re in “good hands”, have a “good neighbor”, or that you’re covered because your current carrier may “know a thing or two because they’ve seen a thing or two”, let Shawn and Rocket City Insurance Group take a look. Chances are they can put you in a better product AND beat your current premiums; they certainly did for our family!
I knew that my big name brand insurance was probably too expensive for too little coverage but I was scared to change because I imagined long hours of phone calls trying to find better deals & switching things over. I called Shawn Mertz one morning and by that evening, he had emailed me the best deal for my home owners and auto insurance. He did all the checking around and found the right company for me to go with and saved me so much money while increasing my coverage. He answered all questions I had with professionalism and thoroughness. Within two days, I had new papers signed for the new coverage and knew exactly how the escrow change over would work, etc. Working with Shawn at Rocket City Insurance has been an awesome experience and I wish I had done this so much sooner.
Helped take care of all the busy work and Shawn was very patient in answering all my questions.
I recently reached out to Rocket City Insurance Group for my home/auto policy and I had a great experience working with Shawn Mertz as my agent. They gave me a great quote that saved me a ton on my policy.
Shawn at Rocket City insurance was a great help in setting up the home owners insurance I needed to buy my familys new house. Being new to the area he made things simple and stress free, which I appreciate. He got us better rates than two other companies I had gotten quotes from as well which is always a nice plus.
I was initially looking for home insurance, and worked with Shawn. He provided helpful and timely responses for all of my questions, as well as great rates for insurance. I ended up switching my auto insurance as well from Geico to Rocket City because of the excellent customer service and rates as well!
Shawn Mertz was absolutely wonderful to work with. He was thorough, easy to work with, and took the time I needed to cover all my concerns, and delivered the appropriate coverage at a cost that came in very fairly. I recommend him and Rocket City Insurance very highly.
Rocket City Insurance Group has been a great help for our homeowners and our auto insurance needs. Shawn Mertz helped us and provided professional services and was always timely in his responses to us. He made getting our insurance simple and got us a great deal on all our policies. Highly recommended!
Shawn Mertz is the man! He was able to beat the original price HE quoted me, even when that first price was the cheapest in town! I will be doing business again with him, dont waste your time looking elsewhere, give him a call!
My husband and I had to work with Josh and Becca at Rocket City Insurance group and our insurance company involving a repair of a recurring leak in our house. Last year, we had the roof replaced and the leak repaired through our insurance company. Less than 6 months later the leak came back again. We called Rocket City to follow up and have it repaired again. They provided a “2nd opinion” from Yellow Hammer and said it wasn’t due to any of the repair work the insurance company did. We were going to be stuck with bill. Thank God that I requested 3 other professional, unbiased roofing and chimney companies to give an opinion (without informing the companies of the situation) and they all stated that it’s due to the chimney cap which was installed during the roof repair. Now we had to work directly with the roofing company to exchange the cap and repair the interior at no cost to us. My biggest complaint is that I have had to call Rocket City Insurance multiple times to follow up on this issue and adding the security system discount to our insurance. I request call backs, and they never follow up. This situation began well before the pandemic, so that is not a valid excuse. I would not recommend them due to lack of professionalism. When you are dealing with leaks in your house the last thing you want to have to deal with is hassling an insurance company to do their job as well.
Rocket City Insurance Group was able to find me a policy to save me money while maintaining excellent coverage for my home. Shawn Mertz has been courteous, professional, and attentive to my needs and answered my questions quickly. Highly recommend!!
I just moved from out-of-state and Shawn helped me switch my insurance over quickly. He answered a bunch of my questions, searched multiple insurance carriers, and called them to get the rates even lower! He was professional throughout and worked past business hours to get our policy ready so we could get tags the next morning. Thanks Shawn!
Shawn Mertz was great to work with! He found insurance to cover a investment property I own at a very reasonable rate. Very customer oriented!
Anna was wonderful. When I called the staff was super friendly and helpful! I can’t express how well their customer service is. They really help and don’t leave you with any questions to ask. Definitely know what they are doing and went above and beyond to help me. Even in the midst of being busy, they still were very kind and helpful to their customers. No questions asked, best insurance company in Huntsville!
Shawn Mertz is the BEST! He got us an outstanding new home policy & also is saving us $1200 per yr on our Auto Ins! Great policies & great customer service! Thanks Shawn! :) The Davis Crew
Shawn Mertz with Rocket City Insurance was wonderful! He was easy to work with and works hard to find you the best price!! I would refer him to ANYONE!!!! Thanks Shawn!
Josh is the best in the industry. A man with integrity, Josh and Rocket City Insurance holds themselves to a standard of excellence that is unmatched. He and his team truly aim for the best customer service and will work with you on your needs in any way that they can.
Works really hard to get the best deal, great quality work!
Shawn Metz is the best! He had great service and help us find great prices. I would highly recommend him.
Im glad I called them. Shawn saved me $1,600 a year by switching car insurance companies. Very responsive to emails. If you are trying to save money, give them a try.
I called and emailed several times trying to get my agent, Josh, to respond to my request to shop for a better insurance rate after it had been raised again. He totally ignored me and never bothered to call or email me. So, I shopped around and found a better quote myself. They acted like they didnt even care that I was cancelling my insurance with them.
Shawn was incredibly helpful with setting up my renters insurance, it was an very painless process for a reasonable price!
Our with Rocket City Insurance Group, Shawn Mertz, has been nothing short of amazing! We did all transactions from New York BEFORE we moved to Athens, Alabama. We contracted for both our house insurance and our autos. I highly recommend this company and this representative. He was courteous, kind, and knowledgeable. Great service!!
My homeowners insurance more than doubled over the past 6 years. I did several online quotes and couldnt find a price that I liked. I called Rocket City Insurance Group and spent 10 minutes on the phone with Shawn Mertz and he was able to save me several hundred dollars a year. I would highly recommend them to anyone looking to save money on their insurance.
Great service! Got quotes from other insurances beforehand and Shawn beat them easily while being extremely nice and helpful! Can definitely recommend.
Shawn has assisted me with 2 homeowners insurances and was extremely helpful. Made the process so easy and was able to receive new homeowners insurance in 1 day. He found the most affordable price for me. I recommend Shawn to everyone looking for the best rates in insurance.
Shawn Mertz was excellent at taking care of my insurance needs. Very prompt and informative when I had any questions for him. I highly recommend him.
Not only do they have some of the best insurance prices Ive ever encountered, the people there are great! Ask for Shawn, as he has the best customer service Ive ever encountered. Plus hes an awesome guy to work with! You always have the feeling that he truly has your best interest at heart and will do whatever it takes to get you the best service and the best prices, and really cares about you as a person.
Shawn at Rocket City Insurance has done a fantastic job reworking all of our familys policies and ensuring weve got the right coverage. This team goes above and beyond my experiences with a single company agent.
Very appreciative for a group that will shop for you and bring you what you need for the best price. Shawn is the man! He was able to save us a good amount of money while increasing our coverage. Could not ask for better customer service.
Shawn has been wonderful to work with. Great guy who offers great service and rates. I would highly recommend Shawn!
I have been a client with Rocket City Insurance Group for a little over a year. They handle my home owners insurance. The level of customer service is top notch. Shawn Mertz is my representative and he continues to go above and beyond to make sure our home owners insurance needs are met. Its great to pick up the phone or send an email and speak directly to Shawn and having the confidence that he will answer any questions I have. I strongly recommend Rocket City Insurance Group for all of your insurance needs. Give Shawn a call. He will get it done!
Shawn Mertz answered every question I had, answered them very quickly and helped me save some money on my home and auto insurance. I highly recommend him.
Shawn was a great help in getting me set up with my first auto insurance policy and an even greater help when I got into my first (and hopefully last!) accident just a short time later. Im really glad I made the choice to go with Rocket City and would recommend them to anyone looking for their services.
Shawn did a great job shopping for the best policy and rate options and made the process of swapping insurance carriers simple and painless. I highly recommend Shawn Mertz and Rocket City Insurance Group!
I recently purchased a house and decided to redo all of my policies for my home, my rental, and my vehicle. Shawn at Rocket City Insurance Group was able to help me get better rates and great coverage compared to my prior insurance company. Highly recommend that you check out their rates even if you are currently covered!
Shawn Mertz was great to work with. He was very responsive and worked quickly to get my insurance quotes completed. He saved me quite a lot on my homeowners policy and I have already referred someone else to him.
Josh and his team are the best! It’s their mission to get you the most reasonable quotes around, and get back with you in such a timely fashion. They are very caring and approachable as well as easy to work with. I highly recommend them!!
Great service and quick response to my questions. Best price/coverage Ive found.
Shawn is the best, he took extremely good care of me when we swapped over . .. saved me some money to.
I highly recommend Rocket City Insurance. I tell everyone to call Becca for a quote. She did our homeowners insurance and when something came up after we closed they found us an even better rate with another company. They are sooo easy to work with. The best experience I’ve had with an insurance company.
Shawn Mertz has been my go to agent for years. Whether its insurance or investing, Shawn is a great resource!
JOSH MCRIGHT. All around good service. Easy to reach with any questions and prompt to get back with you if he misses your call. The best part is great rates. As others have stated, through the many insurance companies with which he is affiliated, he is able to review your coverage each year and suggest other companies if your rates have changed or if your current companies can no longer provide the same level of coverage. Give him a call if your looking for a positive valuable experience.
Shawn Mertz and Rocket City Insurance ! WOW ! I cant say enough good things and cant think of any bad things. Always super friendly and looking out for your individual needs. Im so glad to be your #1 fan!
Shawn was fantastic to work with, and was able to save me some money on my insurance while actually increasing my coverage! Highly recommend Shawn and the Rocket City Insurance team!
Shawn Mertz and Rocket City Insurance is the best!! I refer Shawn to everyone I can!! Great customer service. Always answers his phone and always helpful!!! We love Shawn!!!
Shawn has been a great resource and business connection, he has saved my clients significant amounts of money. I highly recommend Shawn!
Called this place and talked to one lady about general liability insurance. She said they would get back to me in a day or so. Never heard a word. Called them back and they said their commercial insurance guy was out of town most of the week and they would get back to me in a day. One week later they still never called me back. I called one last time and left a message to call me back. Its been three days and have not heard from them. I would defintately not reccomend these people. There are to many other insurance companies in town
Shawn Mertz with Rocket City Insurance has done an amazing job helping me and my mortgage clients save money on their homeowners insurance. I highly recommend Shawn!
Shawn Mertz was incredibly helpful and made this process quick and painless! I would highly reccommend contacting him if you are looking to save money on insurance!
Rocket City Insurance just saved me some money on my car insurance. Shawn Mertz made the process easy and quick setting me up with the right policy at a good price. I also set up my homeowners insurance through Rocket City Insurance.
Rocket city was super quick and helpful! Ask for Anna, she helped address all of my questions and concerns.
Highly competent, very responsive, and low prices - what more can you ask for? Shawn Mertz was a rock star for us for both home and auto insurance. Highly recommended.
Rocket city insurance is awesome with great customer service. Ask for Anna, she was very helpful.
I contacted multiple insurance companies and agents but Shawn was the only one able to obtain a competitive quote for my investment property with good coverage with a reputable company and did so quickly.