Tracee is always so helpful! Really appreciated it last week when she helped us with something short notice with a quick turnaround. Great customer service!!
I recently reached out to Christina Smith to discuss the possibility of changing over my home and auto policies from Allstate to State Farm. I had been a loyal customer to Allstate for over 30 years, but I didn’t feel like I was getting the best pricing and service that I could have. After calling Christina, and explaining my situation she was more then willing to sit down with me and compare line be line my Allstate policy to a potential State Farm policy. She did an amazing job of making sure I understood each line item. Not only did I come out of the meeting with a better understanding of my overall coverage, but I was able to increase my coverage on both home and auto, and still save money overall when compared to Allstate. Christina is extremely knowledgeable at her job, and is very easy to talk to. She always encourages you to ask questions, and goes above and beyond to make sure you understand what you are signing up for. Finally, in addition to Christina, her staff has been extremely helpful, and very professional. This whole team is a class act, and I am proud to say I am now insured by State Farm.
I had no problem getting my insurance switched from state to state. Christina made it very easy🙂
I have used Christina Smith State Farm for many years. She and her staff go well beyond their call of duty to ensure your insurance needs are taken care of. After my accident she and her staff continued to contact me to make sure my claim was being handled in the manner that I was satisfied. I would highly recommend her office to anyone needing insurance. I have already recommended her to some of my friends.
Christina and her team are very helpful, friendly, and responsive to requests, and are always reaching out to make sure things are going well and that my needs are covered. Best of all, they are saving me so much money on *better* insurance coverage than Progressive. My only regret is that I didnt switch to State Farm sooner. I highly recommend Christina and her team if you are in the market for great insurance at a great price.
It has been, and continues to be, a pleasure working with Christina and her agency. She went above and beyond to assist us in transitioning to State Farm insurance in 2020. We have several policies that we carry with State Farm now and are very pleased.Working with Christina, we found her to be pleasant to work with and when asked, direct with recommendations. We found the agency to be responsive and knowledgeable on how our previous policies compared to the State Farm policies.I had been with another major insurance company for 31 years. In the past few years, the other agency was not keeping my best interest in mind and was not supportive when I would request information related to coverage and rates. After many attempts to work with the other agency, I went in search of an agency to replace my insurance needs.I would recommend Christina for new policies and evaluation of your current needs.
Christina Smith and her team are wonderful, professional and I highly recommend using them to cover all your insurance needs. Jaleitra was been amazing to work with. I have had a great experience so far!
The service was great! Taylor was very helpful and answered every one of my questions. This was the easiest interaction Ive had so far while shopping around for car insurance.
Awesome place. Me and my wife have being with them for almost 12 years and we dont even live near by. they are super quick in respond, great prices and always remember small things about us that make it very personal. 100% recommend to anyone.
Great people and service. Very friendly. I call them the easy button because they make policy changes very easy.
Great customer service and fair prices 👍🏽
Christina Smith and her team are wonderful, professional and I highly recommend using them to cover all your insurance needs. Not only are they easy to work with but they are very knowledgeable, patient, and never to busy to make sure all your needs and questions are fulfilled to your desire!
Very helpful and always kept me up to date on my claim
Excellent customer service.
Recently had my first claim ever (cracked windshield) and my claim was handled so well. When I was uncomfortable with the first windshield repair shop, State Farm staff scheduled an appointment with another shop very quickly and it worked out great. Christina and her staff are responsive and helpful!
Christina and her agency are absolutely amazing. When my former insurance agency decided to triple my homeowners premium for no reason, I decided to shop around. I had received quotes from 7 different companies and was still waiting on 2 more quotes when I met Christina at an event through a mutual friend. I was tired of shopping for an insurance agent and just placed her business card next to my sink. A couple of days later I decided to reach out to her and Im so glad I did. I was still waiting on the 2 other quotes and told her that when I left her office, but I knew at that point that she would be my next agent. The overall experience was nothing short of amazing! One of the best decisions Ive ever made. You wont regret it either.
Christina and Co. are fabulous to work with. All the folks that Ive worked with there have been top notch and thats a reflection of Christina management style. She only expects the best from her team and that makes for a wonderful Customer Service experience for their customers. Thanks for the support over the years (and foreseeable future) with all of my Invisible Fence of Huntsville business needs as well as my personal needs. Thanks Again! - Troy - Invisible Fence of Huntsville
Long time State Farm client, excellent service and support over many years for Home, Auto, etc. Christina and her team are next level and always on point...
If I could give negative stars, I would. A progressive customer ran into my car. They low balled us on absolutely everything!! My car was one year old and now it still has parts that are not operational. This company stays in business because they’re dirt cheap- not because of service.
We had a flat, blown-out tire in an inconvenient location and needed help along the road. We used our towing coverage for the first time ever. I called Christina Smith (our State Farm Insurance Agent) who explained the process and gave me all the numbers I needed. The tow truck operator was very courteous and patient. He texted and called when he dispatched help. They arrived 10 minutes earlier than estimated. With the spare tire mounted, we drove home safely. Thanks State Farm.
Met her today and true to the posted reviews my experience was that of a professional office, my needs were handled efficiently and it was their pleasure. I felt they truly care about their customers.
Christina and her staff have always been very personable. All questions and concerns have been handled in a timely manner. Thanks Christina!!!
Sheridan and Tracey exceeded excellent customer service helping us to insure our newest auto. Thank you so much!
Christina and her staff look out for me in great detail. Service is top notch!
Great people who help in any way they can!
Incredibly helpful every time I have contacted them. Kelly was great with helping for a state-to-state transfer.
Been my agent for years and always taken excellent care of me.
Having some bad luck recently and this crew has bee EXTREMELY accommodating.
Very good service and handles any claim very quickly.
They have knowledgeable staff and friendly service. I would recommend them to anyone for all insurance needs.
Excellent office, well ran and morally sound!
Fast and friendly service.
She will not answer her phone, my daughter was struck by her state farm customer and state farm refuses to pay any damages. My daughter could have been seriously injured, but still required medical treatment and damage to her scooter. More than a dozen calls to Christina went unanswered, and we are stuck with the bill. Very unprofessional and complete lack or caring