My car looks brand new! Had a detail done today and Im so pleased. They are always professional and thorough. I will be back for sure!
I brought my car in for an inspection and they found a nail in one of my tires. Instead of trying to sell me new tires they repaired the nail hole at a reasonable price. An honest company to do business with.
I went to Zaks Auto last week for an inspection sticker. I didnt have an appt but was squeezed into their very busy schedule. The gentleman that helped me out and took care of all the details was so kind and truly understanding. I couldnt believe the lovely space for customers to relax in while waiting for their cars to be done. The big screen TV, snacks and drinks were so unexpected. This is such a fine example of what customer service is all about.I will recommend Zaks Auto toall my family and friends in this area. Thank you for helping me out.
Great facility, great staff. Took me in last minute to help me out. Not only did they do that, they made me feel like their most important customer. While doing their work, they gave me a courtesy inspection which turned up a few things on a recently purchased vehicle that I was unaware of. Modern facility with great waiting area and their tech (text message updates, online inspection reports, etc) was top notch.
Recently I took my Ferrari 458 to have its paint protection film evaluated and replace. Zaks did a great job and only replaced the areas that needed it. They were VERY communicative during the process (calling me when they had even the slightest of issues) and did a fantastic job. I couldnt be more comfortable with anyone doing work on my car (you can literally eat off of the floor in the shop). I would highly recommend to anyone.
Absolutely great service from my first phone call with Jake, to the actual tuning that was done to my car. Very professional company and I look forward to seeing what else they can do for me in the future!
Reliable service for our 5 and 11 year old cars, including complete inspection for potential future problems. Always professional, polite, efficient, prompt, and informative.
Great first experience at Zaks Auto! Paul did an amazing job! The service is well worth it and I will return!
Zaks is outstanding!! The service here is by far the best I have ever received. They work on all types of vehicles, from classic to modern and from low end to high end. They are honest and will not oversell you on anything. I will never bring my car to a dealership again and will be returning with all of my familys vehicles. Come here to get great service, a team that cares about you and your car, and a comfy environment to wait while they work on your vehicle.
I went to Zaks Auto to get my brakes rotors and pads replaced on my 2017 Maserati. I usually take it to the dealership in MA but my neighbor told me about this place in Hudson specialized in performance cars. I went to get an estimate and my first impression (that matters the most!) was awesome. The place is very clean and welcoming. Zak and Jake welcomed me with a big smile and were very professional. I was very apprehensive to drop my car at a place other than a Maserati specialist but they reassured me that they already worked on this brand before and that they were very confident to replace brakes and fluid. Jake gave me a little tour of the workshop and I saw Porsches, Audi R8 etc. being worked on. Jake sent me the estimate the same day and after I agreed, he placed an order to get OEM parts and kept me posted along the way. I love their communication system through texts. I picked up my car after service was done and it feels awesome. They also did an alignment and the car drives amazingly! Special thanks to Jake who’s very knowledgeable and professional! I’ll be back for service! I’m very happy I found a place close by where I can drop my car that I cherish with confidence.
Great staff professional very reasonable on prices could not believe how beautiful it is inside for a mechanic shop
Absolutely amazing service. The best ambience in the premise to wait. The person on the reception was very polite and he gave me right info for what is required to get inspection done in NH as I recently moved to the state. Definitely must consider getting your car serviced with them.
Highly recommend service with Zaks auto! the manager Jake is extremely knowledgeable, hes kind of like a car guru. I swear he contains more information then google does. Zak and Kristen are all around great people! They are reasonable, friendly, and always willing to go above and beyond to help their customers (regardless of what the vehicle you drive is, or where you come from). If you service here you will 100% be treated like you have been servicing there for years; everybody at Zaks is family to them! The facility is outstanding; the shop is something out of a magazine with a floor so clean you can eat off of it, the lounge area is exceptionally clean and organized, and the sofas are extra comfy! There is a work area where you can set up and get work done while you wait. They also provide an array of refrigerated drinks and snacks for no charge! (The best snack they offer is the cookies from Ayottes!!). The technicians they employ are nothing short of outstanding, they have technicians who specializes in certain areas to always meet the customer/vehicle needs, even extremely complicated ones! You cant beat the level of service you will receive for the price point either. The hourly labor charge is competitive, but still reasonable and the parts are not astronomically marked up. They offer both aftermarket and OEM parts from numerous suppliers. As employers they were always extremely easy to work with/for. 15/10 would recommend giving them a visit
1st time at Zaks Auto. Took my Audi A4 in for a battery replacement. Excellent service and highly knowledgeable and courteous staff. Service took less than one hour. Very impressed. Thanks so much to Zak in the office, and the tech that serviced the car. I will be back.
Over priced wanting to charge someone $1400.00 to replace strut labor only!!!There nothing to call you about you wanted to charge me 2.5 hours each side... You quote me over the phone $1400.00 to do the job.. The whole job would of took 2.5 hours If not your in the wrong bussienss... Good luck!
The first time experience was great. Definitely going there next time.
They have treated our family and all our cars very well. They take us last minute when needed. From Fords to VWs, cars, trucks, SUVs. They are our go to shop.
Does great inspection. Got it done in an hr.
I got an APR + TIME IN MY ATLAS CROSSE SPORT and I absolutely love it. Zaks was great to deal with and their customer service is unbelievable
I had a major project done on both my clutch and transmission and the work was great. Even better, when I had a part fail a while after the initial install, they took it under their warranty without problem and made everything right again. I will definitely continue to use them in the future for my cars.
My 2009 Toyota Camry SE was pulling hard to the left, I had gone to several previous shops and none of them could solve the problem. I saw that Zak’s Auto had received 5 star ⭐️ reviews on google reviews. So I decided to bring my car to them to get fixed. Rico, who is the service adviser was very helpful throughout the whole process and showed me around the shop, which is very modern and clean. Their seating area is like sitting in your living room with a big screen TV, free snacks and drinks and phone chargers.Ryan, Tyler and James all worked on my car and did a very nice job, Zak was able to find the main problem which was my front strut bearings and mounts.He worked very hard in taking out my front struts, disassembling them and repositioning the springs strut mounts and bearings. Their pricing is very fair and all of the parts and labor are guaranteed for 24 months 24,000 miles. I am new to the area and this will be my go to shop. All these guys are car enthusiasts and love what they do. So a big thank you to Rico, Zak and your entire crew !!!
When I went in for the apr tune switching to get added onto my car you guys gave me the list of tunes in the wrong order. Confirmed order by APR. I was in a 104 tune thinking I was in 93. Could have damaged my engine. Other than that service was good. And you are all very nice people to work with.
My car is 5 years old and thanks to primo detailing by Paul W. at Zaks Auto, looks brand new. Thank You and worth every penny!
Zaks auto is great. Recently bought a Golf R. Brought it there to get a free inspection. Brought it in to get some maintenance and a Stage 1 tune. I will definitely be coming back. This is my first “performance” car and Jake offered good advice and was very helpful with all my questions. Labor is a little expensive but you get what you pay for. If you have a quality car, you’ll want quality service. 🙂
Zaks Auto is amazing, and I highly recommend them!I have been going to Zaks Auto for years now, with multiple different cars, both old rust buckets and a brand new vehicle.This place is absolutely fantastic for quality of service, personable staff, and lovely waiting room (snacks and drinks!). From what very little employee turnover Ive seen over several years, their culture of excellence and humility permeates the company and clearly transcends any one employee.Mechanics in popular culture are stressful places filled with people trying to rip you off. I have never once for even a second and with any employee felt that anyone was even close to *hinting* at trying to pull one over on me, and they will very happily bring you back and point at the thing on your car that theyre worried about, if there is such a thing.Their priorities are clearly to keep you safe, your car working well, and your experience at classically-stressful places as stress-free as possible. The courtesy inspection they do whenever you bring your car in for most-anything feels very much like an opportunity for them to arm you with information, and nothing more than that, and it is something I very much appreciate about their service.Contrasting this experience with the few times I have been forced to go to my dealer for my newer car the last couple years for warranty service, I *dread* the dealer for their ridiculousness rudeness and general air of underhandedness. Which, when I most recently went to Zaks, they noticed a minor issue that should be covered under my warranty, and explicitly recommended I go to my dealer to get that fixed under warranty! That is quality of service above all else right there.Zaks Auto is amazing, and I highly recommend them!
Zaks took the time to listen to the drivability issues I was having and assured me they had the expertise to diagnose the problem. They were able to find the problem and fix it. I had been to 1 other repair facility and to the local VW dealership twice before going to Zaks. Zaks was recommended to me and I highly recommend Zaks and will not use anyone else for future repairs.
Ive used Zaks for 10 years. Always high quality professional work. This most recent experience was just as good as past ones plus Jake and his co-workers showed a level of customer service that went above and beyond.
After reading the reviews, I brought my Honda CR-Z here to have it quoted for a repair I was told I needed when getting an inspection from one of the quick/drive-through auto shops. Everyone was very friendly and honest about the state of my car and what did/did-not need to be repaired.
Extremely professional shop, everything is of high quality and the employees deliver outstanding service. It was an absolute pleasure bringing my car over to these guys. Took great care of me!
Nice job explaining options which allows me to make a couple choices I’m very happy with. The car is running beautifully. I had an APR Stage 1 to both engine and transmission. The car much more fun and engaging to drive. Thanks!
I am so glad found Zaks auto I would recommend everyone needing work on their car to go here. This happened to me twice and Zaks saved me from throwing money away. They are VERY honest and do a great job. Thank you Rico and Jake you both are great.
Best place in Southern NH to get APR and APR Plus installed on your vehicle. Fast service, great customer service and immaculately clean garage. Ill be taking my car there for all of my service needs.
Great service, very detailed and knowledgeable. I cant even say theyre professional because to them thats just normal. The shop appearance its self is wonderful and I wouldnt mind sleeping in the waiting room overnight while my car gets fixed haha. Would trust them with just about anything, even non Euros. Definitely coming back
Zaks is the only place I’ll take my cars. They’ve always been straightforward with me and never try to up sell.Zaks has earned my trust many times over!
I own a beater and a nicer ride and Zaks takes care of both. Great service and a super nice waiting area too! Staff is very professional and explains everything. Comfortable knowing that my cars are taken care of.
Misguided for engine light issue the first time. Second time, replaced spark plugs with cheap quality autolites and overcharged for the same. I am new to Nashua and also a new car owner. If they knew what they were doing and had some ethics, they could have advised me to go the dealership as this issue was covered under warranty.
Not sure why and what the rant n rave is with so many 5 stars reviews so gave zaks a try, not cheap n probably not the most expensive.at least didnt try to take me for a $$$ ride like getting inspection passed at Firestone mastercare in nashua on main street, would never go to another Firestone, supervisor said my inspection failed n said would cost hundreds of dollars of repairs to pass inspection, went to provision in hudson n had no issues passing inspection.think Ill stay with provision in hudsonvery small shop though does excellent work yet cost effective
Bought a used 2018 Audi RS3 with a factory and extended warranty.Spoke to Rico and Jake about the Pros and Cons of getting APR Plus vs. APR Stage 1 tuning for the ECU. Both were very knowledgeable and provided great guidance on how to best select the correct option for me. I eventually went with APR Plus ECU and TCU tunes, so I could have peace of mind with the factory warranty covered by APR.Dropped off the car around noon and Zaks Auto took great care of the vehicle, while still maintaining social distancing. They wore gloves and minimized their time inside the vehicle, while performing the tunes, as well as tire balancing and a European Alignment.Overall awesome experience and the RS3 is driving great and rock solid from their tire/alignment work and the APR tunes. Made an already great car even more fun to drive.Ill certainly be back for all future maintenance on my RS3, as well as with any cars I buy in the future.
Nice place to wait though a little chilly in winter. Professional staff and work has been done well. They pointed out some work to be done for next time. Had my APR stage 2 done here and if I wanted more power I wouldn’t hesitate to have them upgrade the turbocharger. Will likely use them for the suspension work I am planning. With one strut leaking it is only a matter of time before I can rationalize that expense.
TL;DR. over-billed for labor, charged 3 hours to do an alignment on a new car with no rusted bolts, $358. I will not be going back.Long story: my car is only a few years old and I recently put camber bolts in and did the rear control arms to allow for camber adjustment, so all of the bolts were broken loose and anti-seized for the alignment tech. I had talked to a couple people who were able to get -2.5 of camber with the same setup as me. I typed up a cheat sheet with torque specs, to make the techs life a little easier and the camber specs that I wanted. It should have been an easy 1 hour to 1.5 hour alignment with their John Beam v3400. The tech aligned the rear first to -2.5 then went to the front but could only get -2.0 so he had to go back adjust the rears to suit (which should have been quick because they were so close to being dialed in already). I was stunned when I heard that this took 3 hours and was going to cost me $358, which I found absurd. Im an engineer and a mechanically inclined one at that so I watched a couple videos, seemed simple enough but Ive never used an alignment rack so maybe I was mistaken and had the wrong idea. So I asked a buddy of mine who does alignments and he agreed that 3 hours was absurd especially considering their fancy new alignment rack (the v3400). So I checked the dash cam which was conveniently pointed at the computer screen, so I could see exactly what the tech was doing. The whole process from the initial test drive to the final test drive was 2:23 minutes, meanwhile, the tech was taking his sweet time.A few days later, when I was at the track and was swapping tires, I found that the tech had adjusted the camber bolts incorrectly which is probably why he couldnt get the amount of camber that I requested.
Didnt realize they specialized in high end racing cars. But as a random walk in they were able to fit my everyday car in for a routine check within 24 hours. They informed me of some issues that may arise but werent pushy. Staff was personable and very professional. Waiting area is clean and comfortable.
It was my first time stopping by Zaks for a tire installation. Initial impressions were great, the waiting area was spacious, clean, well stocked with snacks/beverages, and TV was available. The staff were courteous and seemed knowledgeable. Throughout the process nothing was assumed and they checked back with me frequently to ask questions and update me on progress.
Very very very disappointed with their service.... They will charge you for their labor unnecessarily and replace spare parts with low quality material. Would not recommend 🙄
They did a great job! Totally professional, top-notch waiting area.
Zaks is very convenient being walking distance from work. I scheduled an appointment and dropped off my Jeep for an inspection. Christina is very pleasant and great to work with. She called me when my Jeep was done. No problems. Great service. Thanks
I like Zaks Auto. The staff were friendly and courteous. There wifi were better than most establishment as the speed was on point. No slow-downs or no delays. I highly recommend Zaks.
Had a very complex wiring issue due to unknown water damage. It took a lot of trial and error to find the right fix. Jake and the team diagnosed the car, worked with my warranty company to get me the most savings possible and thought-out the entire ordeal maintained a professionalism that is difficult to find in the automotive industry. I have used for tuning & repairs and I have nothing but great things to say about the team at Zaks Auto.
Zaks did a great job of taking care of a well known issue of carbon buildup on the intake valves of direct injection engines. My 2010 Audi A4 was running poorly prior to the service. Feels like a brand new car now. Thanks!
Jake is awesome to work with. Lots of things wrong with my (many) cars, theyve taken care of us! Very clean and comfortable waiting room too!
I drive an hour and a half one way to go here. Best APR dealer around, some of the friendliest and attentive staff, a comfortable waiting room, and always quality work. Most of my interactions have been with Jake, and he consistently goes above and beyond any expectations.If youre looking for the best service for your car, go here. Even if its not the closest shop to you, check this place out and see what level of service youre getting compared to your current shop.
I visited Zaks Auto for an APR tune on my VW GTI. It was easy to set up an appointment via email. The tune took longer than the initial estimate because of some technical difficulties on their end, but they kept me updated and comfortable in their waiting area. I plan to return for all my service needs.
I own a 2014 Audi A6 and recently moved to Southern NH. I rarely ever use dealerships for my repair needs and was in search of a shop to take care of my car. Zaks is that shop. Not only did they thoroughly diagnose an issue I was having, but recommended other repairs while the car was in the shop. Not a high pressure sales pitch, just a you will hit this problem in 5k miles.... The pricing was well below what a dealer would charge so I agreed and couldnt be happier.More importantly, these guys are car geeks. They love talking about cars and especially possible performance mods. Theyre an APR dealer and I talked with Zak and his guys for a good half hour about performance mods for my car.Great hang, great waiting area, and the cleanest shop Ive ever seen. Its clear Zak takes pride in his business and that shows in his people as well. Customer for life.
Ive taken my car to Zaks a few times now. Is their labor price cheap? No. But youre getting what you pay for here, which is great service, and a friendly and organized team.
Been to Zaks for APR tunes on my last 2 cars and they are great! Cozy waiting area with huge tv and netflix. 2 thumbs up for Zaks!
Windshield fluid was not dispensing, so brought in Tundra. They found and fixed the issue in under 1 hour and it works great again. As always, everybody was very nice, the waiting area has refreshments and tv and is very relaxing. A great experience from a great company.
Amazing service! Very clean place and comfortable waiting area. Jake was knowledgeable and accommodating. I would absolutely recommend them and use them again!
Ive been frequenting Zaks for the past two days due to my car being a total loss, and they have been so kind and helpful answering all of my questions and offering to perform pre-purchase inspections before buying a car (which I highly recommend doing).
I just went in for a car wash, but they did a great job. Very personal service, hand wash (although not a full detailing). And only $25. Great deal and nice people/service. Im sure Ill be back for other detailing services.
Ive been taking German and US cars to Zak for almost a decade now. Always professional and exceptional work done. They go out of their way to make sure I am getting the best deal as well. The new facility is amazing! Go there!
Zaks is amazing! only mechanic I’ve used for the last 10 years. Currently had my tires replaced and an APR upgrade for my Passat and recently had the Xpel ceramic coating don’t on my wife’s Q7.
Outstanding experience at Zak’s Auto. I was in for a APR Plus and TCU tune. The team was great to work with, keeping me in the loop during the process and explaining how each upgrade was coming along. When I am ready to add more capability (right now the Plus tune is great, and all I’m looking for), I’ll be back....
I was afraid I had a leaky brake line as I had put a bottle of DOT4 in but the low brake fluid alarm kept going off. The team @ Zaks found no leaks. They also checked brake rotors and pads. What they found was a loose sensor that they reattached. They saved me a TON of $$$!!!
State Inspection. Notified of a small leak that warranty likely covers, so thorough. Clean family oriented business. And I took advantage of a special Zaks had at an unbeatable price for that service. I did have an 11:30 appointment and was walking out at 12:45. I guess I was surprised that with an appointment, State Inspection took that long to complete, otherwise my rating would have been 5 stars!
Zaks auto is very nice inside. It is also very clean inside as well. The staff are nice and friendly people. The building is huge on the outside of it. They also have a big parking lot around the whole building. They have security cameras inside and outside of the building as well. Zak is the owner of this company and does a great job at what he does. They fix cars, they do oil changes, anything that is wrong with your car bring it here to zaks auto and they will fix it for you.
Did a timely (earlier than scheduled) and thorough trans fluid flush and alignment, definitely coming back. Great shop for performance modifications or maintenance, if you are detail-oriented and ask way too many questions (like I did) they will answer all of them satisfactorily and with great advice. Offer after-hours pickup and dropoff which is very convenient.
Place was very clean and comfortable with plenty of complementary drinks. Service was zero fuss. They were even able to complete my state inspection despite the fact that I forgot to bring my registration - just giving them the VIN was good enough. And the cherry on top was the gas station right outside had the cheapest prices in my area. Definitely coming back!
So far so good. Theyve been super accommodating and they have refreshments and entertaining gear head shows on the TV that help pass the time while you wait
Very professional and very helpful. They wen out of their way to help me and my son. Thank you so much! 😊👍
Just a really great place where you are made to like you matter and not just a dollar sign. Great team, great work, fantastic atmosphere
I had a Milltek exhaust put on my Audi S8+. They more than welcomed me to pop out the shop to watch the process and happily discuss car stuff. Very careful and meticulous. The coolest part though, was when they lowered the car and were ready for the virgin start, the whole shop stopped what they were doing and came over to share the experience. Well done and outstanding way to make the customer feel welcome and excited. P.S. Sounds amazingDave Shore
I bought a bad set of tires from tire rack, and tire racks customer service representative refused to believe the tires were bad. Zaks, especially Christina, worked with me and tire rack to remedy the problem...which led to me getting rid of the bad tires, and a new replacement set put on in their place. I was so impressed and pleased with Zak and Christinas help that I will never go anyplace else again to get tires installed. They are both proof that customer service in America is not dead. I give them my highest recommendation.
I have a 2004 Honda Pilot... I moved to Nashua a few months ago and just happened upon Zaks by accident. I booked them for an oil change and have used them for other issues on the same truck. They are professional and have never given subpar work. I will be a customer for awhile. They are excellent
Excellent service, price and value. Beautiful facility. Nice waiting area. Honest trustworthy people. Unlike the BMW dealership I had encountered.
I was super impressed with my visit/interaction with everyone at Zaks. They were upfront with their pricing, very friendly, and it was the nicest/most comfortable repair shop Ive ever been to. Ill definitely be back.
Just recently moved to NH and Zaks had the best reviews in the area, so I went to them for an oil change and a sticker. They were awesome. Can’t recommend enough.
Great shop, always helpful and very close to work so I can get things done during the workday. Always glad to walk through the doors and never been lied to. Keep it up guys and gals!
I bring both my BMW and Porsche here. They do a great job on regular maintenance and performance modifications. Very quick turn around and fair prices
Best mechanics Ive dealt with. Ive brought all my cars here for the last 2 years and dont plan on changing.
I have been having all my familys vehicles (6) serviced by Zaks for 4 years. I am so happy that someone recommended them to me. They have been honest and strait forward about everything from day one. From an oil change for my wifes Scion to major engine work on my Porsche GT3, I could not be happier with everyone there and the work they do. They will take their time and explain everything in detail to ensure that I am satisfied.
Great experience, fantastic staff! Ive been looking for a good solid mechanic ever since I moved to Nashua and I have finally found one. I have been bring my Hondas to the dealer for service for the past 14 years but never again. Zaks saved me over $300 on a job quoted by the dealer. I got the car back on time and it was done right the first time! I highly recommend them.
Great work headlights restoration
They have a nice waiting room, with plenty of complimentary beverages and snacks. Ive only been there twice for a SI and both times have been pleasurable.
Found Zaks from recommendations on google and have to agree that they are a great, reliable and trustworthy operation.I had loud road noise and shaking in the front end and had Town Tire do a complete tire rotation, spin balance and alignment. The noise and shaking was even worse. They told me I had to get new ball joints in both front ends.Took it over to Zaks and told them I needed new ball joints. They inspected and said the tires were cupped and needed to be replaced. Something Id think a tire store would have been expert in diagnosing. Luckily I had two in the garage that were in good shape and Zaks changed them out and made sure everything was working.
Amazing experience here. Everyone was super friendly and helpful. Cannot recommend this place enough for whatever you need. The best experience with a mechanic that I have had.
Zak and his crew have been delivering honest and top notch service to my car for about 6 months. He is always friendly and up front in the issues Ive had with my car, and Kristi at the front desk is extremely helpful and friendly, remembering my name and what service Ive had done recently. I trust these guys to do the best work, and never surprise me with work that I didnt ask for.
First impressions are key. They have a fantastic staff, an impressive shop and a great sitting area. Look forward to seeing them again for my future endeavors.
I called Zaks to setup an appointment to have my Audi looked at. Spoke with Kristie and she was easy to talk to and very knowledgeable. They were able to get me right in the following day. The mechanic was able to figure out what the problem was and Kristie called me to go over the issue and what the cost would be before they started the repairs. They were able to get it all wrapped up the same day so I was only without a car for that day. The service and staff were great and their prices were very reasonable. I will definitely go back again for service and refer my friends and family.
The team was very professional and forward with me with all of the work to be done. When something popped up after I had already gotten my car back, they took it back right away and took care of it for me. I highly recommend them for any APR or tuning related work.
Love Zaks! Great sitting area and WIFI for working while I wait. Feels like my living room. Super Mechanics that know Porsche, BMW, MINI and additional. I now get all my cars service there. Friendly, Transparent, Professional! I highly recommend Zaks to anyone and tell my friends and family about them.
Rude, no communication. If your not part of the clicky customer base you are not cared about. Muliple calls and emails to get a paid invoice were blatantly ignored. Multiple customers were locked out during regular business hours with no way to pick up their vehicle. One customer was stranded with no ride as they were dropped off and the doors were locked. A mechanic was working and tried to call someone to take care of the problem but no one cared to respond.Save your time and money, go anywhere else. It can’t be worse than this company. Negative 10 stars.
I went there to get an oil change and to fix a broken gas cap which I believed to be the source of a check engine light on the car. They were more expensive than the dealer for the oil change, but I didnt want to go to the dealer for the check engine light at the risk of being pushed to drop lots of money on something I probably wouldnt trust. So tried Zaks. When there, I used a Yelp coupon to save $25. They also price matched the dealer on the oil change which saved me another $25. Finally, without charging me, they checked all the codes from the check engine thing and verified which codes needed addressing and which were faulty (no evidence when checking the engine visually). Did you catch that? They didnt charge me, they just wanted to make sure everything was fine and see if anything really needed attention. Turned out that all was well (with new gas cap). So, I got an oil change, a new gas cap, piece of mind, wonderful and honest service in addition to a great price. If they keep this up, this will be my regular spot for both my cars for the foreseeable future. Highly recommend you try them out.
Exceptional service and professionalism. Cant say enough positive praises about this auto clinic.
A great place for your car, call it another home for your car. Very friendly and informative. Zak knows cars. Looking for a local place in town, no other place would have better than Zaks.Had a very comforting feeling as I started talking to Zak, not normal for my personality which is very investigative. Support Small Business. Great job guys. You have a great place and great team.
Brought my sons truck in twice for two separate issues and would definitely recommend Zaks Auto! A professional and very friendly staff, comfortable waiting area (homemade cookies) and most importantly, great service! So glad we found a trustworthy mechanic...We will be back!
I had my brakes done -front an rear- at Zaks. My car drives and stops so smoothly and quietly now I feel like I have a brand new car. The work was done with no suprises and exactly what they quoted in the estimate. I couldnt be happier.
I bring both my Hondas here and have been for a few years now. They have no problem showing me the damage when they recommend repairs and are priced comparably to other places I have been to. One of my cars was severely damaged in a storm and they let me know my car was no longer recommended to be repaired even though they also said they could more than handle the repair if I wanted to. I really appreciated that and felt like they were trying to help me understand why it was a bad decision instead of pushing me into repairing the car through them. I got a new car and it only goes to Zaks now. They are always kind and the office is always clean, we will absolutely be back!
Customer service is really good but the pricing isnt the best.It feels like theyre just looking for excuses for car to try to make more money
Best alignments in town. Only place to bring your European cars