No problems here at all.. The rep got us in and out real quick. The rate was fair theres definitely other cheaper services than uhual but you get what you pay for... Far as the location in particular they were really nice and clear about everything and the facility was clean...

Stay far away.made a reservation 2 weeks in advance the day of move no one ever showed up to open office. I was left with no truck..awful

I really love this place and perfect for storing stuff. What better place to store stuff that has multiple levels. They got my vote and I hope they stay business.

To be the only rep. Jamal was a great help with my service

Great customer service. Easy process.

Great location easy access & friendly knowledgeable staff.

Thank you for making the uhaul move experience as smooth as possible

Good service

Very professional service. They didnt have trucks at the north freeway location so they set us up with and when we got to the next location everything was ready to go.

When you positively have to get the hell out of Dodge good place to go

Excellent customer service. Bree was working when I went to pick up boxes. She was able to help me pick out the right boxes is based on my description of my apartment, she opened boxes for me so I could see the exact size and helped me figure out the right boxes for my pictures. She then carried my purchases outside for me because I had hurt my back. She was unbelievably pleasant and just made the process so much easier. Moving is stressful so it was nice to have such a very friendly and helpful young lady assist in the process. Thank you, Bree.

Excellent customer service management outstanding

It was good thanks

Apparently, they charge an extra $10 to access the unit at night. Even through they have people living there.....maybe this location needs to be looked into. In my experience I have forgot to pay, BUT even when I do there is a special little lock on my unit EVERY time put on my unit by the staff. I have no idea why.

If I could give lower I wouldve.My experience started off great.I moved in my apartment and I woke up the next morning to my car being towed... I called the U-Haul place as soon as they opened and explained the problem and they agreed to move around the turn in time... Granted they did it twice but failed to explain to me that they would be charging me double for doing so... Ok so we get there to drop the truck off and my husband goes in and they tell him we went an extra 40 miles OK fine not a problem and that theyre charging a whole extra day... So I go in (calm mind you) and basically want to gain clarity as to why Im being charged almost an extra $100 and from the start the location manager is raising his voice at me and Im still calm losing my patience no type of attitude or anything meanwhile my husband is standing next to me ready to go off. Im just asking questions if I owe it I owe no problem but Im sure as any other hard working person that doesnt have money to just throw away wants to know where their money is going. I end up paying it just to get out of there. Im not the type of person to encourage conflict but this man was literally asking for it. You are not only raising your voice to a woman but a customer! (Weak ass! No MAN should raise his voice to a woman for no reason) Someone whos giving you a reason to be in the lousy ass job position that you are in... like of he was in my position wouldnt he do the same???Basically all to say this place was horrible, disrespectful, and just flat out bad customer service... Bet I wont ever recommend this place to anyone...

Very Clean & 💘 the Climate Control

I think this is the best uhaul store Ive ever used and they treated me very well.

Typical storage place. Closed after 10 pm.

Storage inside unit is always worth the extra $$$ after moving out of the truck into a small lil unit. Best be glad its climate control. A/C freeze that sweaty shirt to you. Lol

I ordered boxes online this morning at 6:16, I expected for this location to be open at 9:00am as shown on door and as shown on website. I pull up at 9:05 I know there’s a grace period for employees, BUT COME ON, it’s 9:25am and the customer enterence isn’t open still. The only 2 people here look like to be stock workers/movers, one informed me they don’t have a key access to the CS area which is understandable, but where is your 9AM shift person at?

The lady that helped was so nice I think her name was Bree..I could be wrong.. anyway she was nice

It was really clean, they had furniture dollies to use to unload & the staff was extremely helpful...

They were fantastic! The service representatives were charismatic and funny as they helped us return, rent a uhaul and a storage space. Having just moved here, it was a great first experience.

What can I say, its a storage facility

Representive awesome with awesome-sauce..Definetly place to rent for moving needs..Dont believe me go see.

Clean and professional !!!

Very good service and wouldnt a long wait to get a trunk to rent.

35 a day after tax for a pick up or close 10 truck is great deal.

45 minutes to rent a van and found out teuck was damage not rentable

Wonderful, friendly and helpful staff!

Awful service its most I can say about management, after hours are not respected as it states on contract and that super lazy, immature, disrespectful, awful girl working after hours its the worst human planet Earth could have.

Great customer service. I called ahead of time, when I got there the moving truck was already waiting for me.

The wait was long, but customer service was GREAT

Great Experience, would definitely choose this company again. Thank You

Rented a truck to help me move..no issues. Reserved online. Picked up in person

Next level customer service. Highly recommended location.

Entrance and Elevator transitions are terrible, it can get busy and theres only one entrance in and out. The elevator on the right is too small for the push carts but 24hr access is a great benefit.

Customer service is great...well maintained...honor veterans...the Best!!!

The only problem! Is the time to get what you need

We drove no more than 60 miles and we returned the U-HAUL after hours and we got an invoice for 120 miles. These people are thieves. Do not trust this unethical company. Take a picture before and after return. Will never be back in business with these thugs.

Customer service is very nice and good places looks very safe

Awesome! Went out of their way being polite and funny. Wish there were more like them.

Went to this uhaul and not a pleasant experience here at all! They hardly had trucks available and then they dont try to save you money they over charge and add on extra. After I seen total my fiancé and I walked out! I went to the location off 2920 and 45 north and man the two are the same company but its like night and day! Will never return to this location!

Great customer service

Not great phone etiquette or customer skills7_22_18 @ 1 pm ..He asked me for my numba

At U-haul they had friendly people that really helped you.

Is the last time I come here I asked for a Tow dolly and they wouldn’t give it to me because my truck isn’t strong enough come on I have Dodge hemi 5.7

Good services

Dont waste your time

2nd floor they help you with rent assistance, clothing assistance and food ..

Quick rental and no hidden fees.

Very understandable and willing to work with you

Very useful

The employees are the best

Everyone in the office is so helpful and friendly

Bad customer service..they overcharge me for using a truck...

They didnt have a trailer for rent but made a reservation for me at another location

Creepy location. Operated on a shady manor

Great place to rent

Very happy with them

Always have space available

Nice storage

More expensive than expected

Slow service

Great customer service

Nice workers

Great location

Awesome!

Its Okay

Great

Excellent place

Super hyper execente attention

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