The salon itself is very nicely decorated and feels fancy. Wine is always appreciated lol. I had Phoebe and she was very nice and i love how my nails turned out. I had the manicure and Im not sure it was really worth the price jump versus just getting the gel polish but the prices were in line with everything else in the area. Its close to home so Ill definitely be returning. Plenty of parking and easy to find.
I got a pedicure here and was really happy with it so I decided to get gel polish a few days later. I am extremely picky when it comes to my polish and oftentimes rather do it myself, but this is hands down the most perfect manicure and polish application I have ever received. Jenny did an amazing job and I highly recommend her and this salon!
Its too expensive for no reason. My nails are flat not a proper nail bed, a professional nail tech will know how to do this. I did (full set and pedicure) color powder nails for $60 full set, (regular almond shaped nails nothing fancy) tell me why was I charged an extra $3 for gel top coat??? One coat? this is a step that already comes with doing any type of nails why is it an extra charge. Save your coins dont think its worth it!I should mention that this was the second time I was here, the first time I was told a different price and at check out it was another price (higher). The nails where not perfect and one broke after couple of days.
Best staff and service in the Heights area. The lady that manages the place seems to know most people on a 1st name basis..And she lets me have 2 glasses of wine 😉Great all around establishment
I got a shellac manicure here a few weeks ago and it was awesome! I had a man do my nail and he did a great job! Super relaxing environment and decorated and furnished beautifully! Very posh and clean! Great selection of colors, dip and shellac and fair pricing!
I had a great experience at this nail shop. It was a friendly and professional environment. Loved everything about it.
I got Leo he’s really detailed and very professional. Have just moved to the heights but happy to walk in see this is where a friend of mine uses.
No complaints - good service, fair prices.
Very great service, just make an appointment.
Lisa did my pedicure and Andy did my nails I love them both they did a great job I will definitely be back
I love Borgata! They are professional and kind.I’ve been going there for a few years. The space is always clean and welcoming. They’ve got some of the best nail techs. Nobody does dip powder as well as them. The recent remodel is beautiful. Please support!
My appointment was at 4. Showed up early. It is currently 5:47. Ive never had a dip manicure take this long. There was gunk left all over my hands even after I asked for something to get rid of it. I mentioned multiple times I wanted to get a design on my nails. At the end when Im supposed to be getting the design done they tell me they cant. She offered stones instead. I said that would be fine. She didnt know how to put them on and they ended up falling while I was still there. She decided to put clear nail polish over the whole thing. It just looks horrible.
Leo was my technician. He was prompt and thorough. Did an excellent job. The salon offered a variety of beverages when I arrived. I will definitely return.
It was my first time going today. Im very picky on how I have my nails so I try not to ask for too much when I visit a new place. But I gave this place a chance. I tried something new with my nails and Tom did such a great job! They were attentive and friendly. Tom made sure that I liked how they were coming out during the process. He talked to me like a person and not just a customer. He also helped me make a decision on a couple of things for them. The price was reasonable, the environment was clean, and the people were kind. If youre thinking about it, definitely give it a shot. Ive tried a lot of nail salons and finally decided that this one is my spot! Thanks to Tom! I also saw Julie and Hailey do a great job on some other girls nails. Thanks you guys, keep up the good work!
This is my go-to salon when I am home. Incredible service every time I visit.
I love this place! Highly recommend. The place is clean, everyone wears masks, you can see they sanitize thier equipment. When you walk in before you enter main area they have a hand washing station. They use plastic bags in pedi tubs (changed per client). They offer complementary drinks while you get serviced. Chairs have massages in them. Staff is friendly. My daughter and I have come several times and we love it here. No appointment necessary. Nice atmosphere.
Great for adults and kids alike
Great service, but not the cleanest place. I like this place and have come here for a year, but am now looking elsewhere because of cleanliness concerns. Now with Covid, I was disappointed that masks were not worn by several patrons, and they did not wipe down chairs, or clean any surfaces between customers. For this reason, I have been concerned for the cleanliness.
My tech was amazing I love to go here
Customer service needs some work. But, its honestly the quickest and possibly the best pedicure I have ever gotten. My ladys name was Jenny she didnt talk much... :/ Did not ask me anything much... but, her pedicure is 100%the best I have ever gotten.!! Best best best time.
Absolutely loved the service, it was my first time to this location and I will definitely go back. All the employees are so nice, the location is amazing, the music is relaxing, everything is so neat and clean. I left feeling so relaxed and happy.
The staff themselves were great and super sweet, however my nails didnt last but 4 days and they started to pop off. I am not happy with how much I had to spend and how long they lasted.
My nail tech is Hailey and she is amazing love her!
This salon is very nice and the service was fantastic! Ray did a great job with my manicure and pedicure. Definitely will return.
Went here with some of my friends for the first time a week ago. Got a gel - shellac manicure. The girl filed the ends of my nails AFTER finishing polishing them. I went on a vacation out of state so I have not been cleaning and messing up my nails and starting 4 days ago they started chipping! That was only 3 DAYS after I had them done. I called yesterday to see if they would fix them for free and they said yes. I went in this morning and more of my nails had chipped off. I asked if they could just charge me half for a gel polish change and they refused. I even explained how the girl filed my nails. HORRIBLE SERVICE. I have never had a shell come manicure chip before 2 weeks! Do not pay for shellac here and honestly, I would not recommend after this. I will not be back unless their owner or manager reaches out and fixes this but I highly doubt it. Ill be going back to my usual place.
I LOVE Borgata ! I’ve been coming here over the last two years and they are ALWAYS quick and provide an AMAZING customer experience which is super important to me. And to top it off, it’s nice and clean!!! Yesterday I was running late in preparation for an international trip and they went over and beyond to ensure I was happy before leaving ! Love the nail techs and management !!!!
First time here and they were so sweet! Really made you feel at home! Also, my nails came out great!
Tried this place for the first time yesterday. I got a regular mani&pedi and I am so happy with the work and how I get treated. Very nice and professional. I can’t wait to go back !
Love Borgata! Pedicure lasts at least 2-3 weeks, and their ambience is terrific. Great music, super relaxing, and whatever adult drinks you need.
My daughter and I have been coming here since early 2017 when we moved here and it’s been perfect. Coco is my go to girl and my daughter sees Hailey regularly. Mary, the shop master, is always attentive and caring about how we’re taken care of. I love this place. All the folks here are just wonderful though so no matter who you see, you’ll be pleased with your experiences.
Called for a last minute pedicure around an hour before closing time, and the rep was very welcoming and encouraged me to come in. Not only did Abby do a great job, but there was also no rushing me to leave. The salon is very clean and many color options. They offered me something to drink more than once. Service was exceptional from the phone call, to the welcome, to the pedicure, to my departure. Definitely will be visiting again.
It was ok. But you kind of get what you pay for I guess? Beautiful shop, offer wine and other drinks, but the service was meh. I would have been fine with sitting for two separate services, but having one girl try to do acrylics while another tries to give you a pedicure was a hassle 🤷🏻 they took the same amount of time to do them at once, that the other salon I usually go to takes to do them separately. The shape of my nails was not what I wanted and it seemed rushed towards the end. Again, id try again, get the services done separately maybe. Overall, beautiful, clean shop, and everyone was super nice, but it was sloppy service/work imop.
Excellent Service from This Nail Shop!!!
Nice for feet treatment!
I have found a new nail place. Great customer service. All three girls that attend us were super nice and helpful. I dont usually do my nails at nail spots but I think Ill be doing them more often. Oh and one of my girls receive a 10% student discount...ahhh! Love it!Clean place....
Finally found a place close to home that has great service!! Great customer care and you don’t even need an appointment. Staff is always friendly and offers you something to drink. I always get dip powder and they do an amazing job, I don’t have a specific person because they are all great! They also add in a little massage after my nails☺️ I highly recommend!
Sam did such a nice job on my dipping powder nails! He knew what he was doing and they turned out great!
It was my first time visiting this salon. I booked a full set and basic pedicure. I arrived a few minutes early and was immediately greeted at the door and they started on time. Mia did my nails and she was AWESOME! She had great customer service and technical skills. Ive gone to other salons in the past and experienced either an okay technician with great customer service or vice versa but never both. I really appreciated how she proactively sought feedback the entire time she serviced me. Instead of waiting until the end to ask if I liked the shape, color, etc.Ray unfortunately provided the service I typically experience. His technical skills were good and I like the finished product for my pedicure HOWEVER his customer service skills were lacking. Coincidentally when he servicing another client I observed her commenting on his attitude. Not sure if today was a bad day for him or if this is standard Ray. Regardless he may want to consider raising his soft skills up a few (okay a lot of) notches.I will return again for a refill with Mia but will definitively request another tech for my pedicure.Peace 🌼
I got a exfoli-sea salt glow pedicure, a dip manicure, and had them add on a 5 min shoulder massage for $83 (not including tip). The staff was friendly, and the dip looks great. The reason Im taking off 1 star is because they didnt lotion or massage my arms at all for the manicure, and they couldve definitely spent more time on the bottoms of my feet. I came home and had dead skin hanging off the arches of both of my feet (gross, and I know I shouldve probably checked the bottoms of my feet before I left). I will say if my dip lasts a full 3 weeks, I will come back and ask them to lotion and massage my arms. Im still on the fence about the pedicure.
Took a family day to get manicures. Four of us got in and out in under an hour, and our nails looked great. Fast, friendly, quality service.
Super nice and accommodating - Mary is the bomb !!! And is basically omnipresent, seeing and knowing all things - she picks colors, cleans, manages and just about everything in between! Been going here over about 5 years and rarely disappointed - actually a friend introduced them on a trip to Houston as a place that “recently opened” and been going ever since I moved here
This was the worst pedicure experience Ive had. The quality of my pedicures have been going downhill since I started going here a few months ago (rough heels after, tiny knicks). This time, my big toes were cut badly and theyre swollen and infected. My heels were also very rough still. I called the nail salon this morning and was told that the manager would have to approve a refund, and I would have to come in which is reasonable, but that the manager wasnt there and they couldnt provide a time when they would be there. No apologies, didnt even ask my name or technician. They were very rude on the phone. I would stay away from this place at all costs! I will not be back.
I saw these recent reviews and I wasnt sure if i was in the correct place. Borgata it is very clean and relaxing. There is a commercial sterilizing machine and the techs always used packaged tools that have been sterilized. The store is overall clean and well kept. I have been to several nail salons over the years, and I consider myself very picky. This salon is also well-ventilated. I never smell strong odors while I am there. They do a great job keeping things aired out and clean. Timmie for the tidiest gel manicures and pedicures. They offer complimentary back massage chairs, and relaxing music videos. The bathroom is clean, and they have a HUGE selection of polishes-- any color you could ask for.I have found this salon to be more affordable in comparison to other nearby nail salons.
I give this nail salon, a five stars. I love the treatment from both my technicians, they really did a great job rubbing my hands and feet. The color selection was great! I will definitely be returning.
My cousin and I went here because our usual place was closed for remodeling. The staff is nice as is the business, but communication and talent was a big problem. They do basic work, nothing fancy or trendy. My nail tech spoke very poor English, so it was hard for me to understand her, and she definitely didnt understand me. Another nail tech kept having to interpret for us. My manicure is nice, but not want I wanted. Its very plain, and looks nothing like the pic I brought in. I wont be returning.
Great Job as usual!
GREAT PLACE! FABULOUS STAFF! Fast service! Clean! No surprise cost! They tell you what youre going to pay ahead of time. Very attentive, kind. My new favorite place! They play football on the flat screens! Highly recommend! ❤️❤️❤️❤️❤️❤️ Will definitely be returning soon 😍
The atmosphere is very relaxing and welcoming which is always a plus. Staffs are all friendly and know a lot of designs. Price is affordable and Im always pleased when I leave. Thumb up!!!
Amazing place to be taken care of and relax. Pedicure was on point and all the amazing colors to chose from. Very clean and elegant.
I have absolutely ZERO complaints 😊 I loved everything about my first experience here & I will most deff be back for more services 🥰
Considering my experience with the place today, I think their price is unbeatable. Came in feeling very safe and comfortable as I was greeted and everyone smiled. I can see sanitation is their priority as staff clean up and sterilize their equipment after every use. The lady who took care of me took her time to make sure everything is right and did not rush me out like many other places that I have been to, and I have been to a lot! Very gentle and skillful. They have good quality products for you to choose as well as a lot of beautiful colors. Pretty much nothing to complain about as I am very satisfied with my visit today. Worth every penny. Highly recommended
Hands down the best pedicure I have ever had! I did the stone therapy pedicure and it was fantastic. They even give you a shoulder massage while your nails dry. I wish I was not just passing through I would go all the time!
Loved it. Very satisfied. Will definitely make it my go to place.
One of the best salons in town! Yes it sometimes can be a little bit opposite of cheap, but it is literally worth every single penny! Great customer service even if you walk in, huge variety of nail polish colors, and excellent staff members who are very qualified for their jobs.
Clean and spacious nail salon with many modern tools and comfortable chairs. They did my gel manicure perfectly at affordable price. I will definitely be returning here!
My friend said to me that this nail salon is the best one in this area, so I would like to experience some services here, especially manicure. I often spend a lot of money on doing my manicures at some famous nail salon in other area, so waste time too. But now I find a new place that can help me to save time to come and save money. All the prices here are reasonable, the result is great!Love this place.
Mia is the best. When I schedule an appointment I dont have to wait for my nail tech to finish a walk-in to finish. I have gone to many nail shops and have made appointments only to have to wait 30 minutes or more then told to come back because they started giving someone else a manicure or pedicure. This nail shop honors their appointment times at least Mia does.
I recently moved to the Heights, and Ive tried several nail salons. Looks like Ive found a winner in Borgata! The salon is very spacious and clean, and Vy did a great job with my nails. I like to change colors with my refills, and she was very careful to make sure the old color didnt show through. Glad to have found a place that meets all my needs!
Teresa is on point..professiomsl.thorough.and her attention is on her guest that she is working on
Came in here several months ago around 1-1.5 hours before closing. I get that they were at the end of the day, but all I wanted was a pedicure...yes, I got the 70 minute treatment, but because of what time it was, the technician rushed through the whole service. I asked for red wine, I was given white wine in a tiny plastic cup instead.Other than that, she did a good job on my nails and the staff was friendly. I do not know that I would go out of my way to go back, but if I was nearby and really needing a pedicure then maybe I would stop back in.
My first time here, but not my last. They have so many services in one place. I got a signature pedi and neck massage with Coco, and a paraffin wax manicure with Tracy. Both ladies were very friendly and skilled. First time in a long time Ive walked away 100% happy with my nails. I felt very comfortable, and everything was well-organized and clean. 10/10 would recommend this salon.
Had a full set, 4 nails broke the same day of service . They tried to fixed the issue the next day but very unsatisfied. I normally never write bad reviews. The service here was very awful I will never come back !! ( the managers stated, they wouldn’t refund the money because it was like eating at a restaurant. If the food was bad they wouldn’t refund my money if I ate it 🤔.. If the food is bad I wouldn’t eat it 🙄..I wanted to post pic. of the nails but wouldn’t let me !!!
This is my go to spot for Mani/pedis. They offer everything you could want. Massage chairs. Wine. Beer. They are well staffed and provide a great experience. I try to get all my friends to go here.
Best nail salon I’ve ever been too, everyone is super nice, it’s soo clean and gorgeous atmosphere, and reasonable prices! I will never go anywhere else they have my business from now on
Amazing service from beginning to end! I am always greeted with a smile and friendly face at Borgata! They are extremely clean, professional, and courteous! Ive been coming here for years, and will continue to do so! Thank you, Borgata!
Came in without appointment and received immediate service. Teresa and Vy were amazing and I love their service. Very friendly and took care of my hands and feet with outstanding care! Totally recommend this place 😊👍🏼Dont forget to ask for some wine!
Pedicure was great with a great leg and foot massage. Staff was very nice. Clean and quiet, prices good.
Coco was great. Been awhile and she took great care of my hands because they were super ugly. Ill be back for more of their services. Wine was good too 🍷🍷🍷 👍🏾
Love to go there....friendly and courteous and do great work.
I started coming in with my fianceé and I really enjoy the pedicures!
Giving 5 stars for Teresa only. The staff are very friendly, but not all know how to do acrylics. If youre going for a pedicure ask for Teresa, best ever!
Nice nail shop. When you enter wine or water is always offered. My girl Haley is the best!
My first time there and I will definitely go back.It was very chill and my feet feel like I am walking on pillows.
Got home after a basic manicure and sea salt pedicure and noticed my cuticles look chewed up. And the polish on my nails is separating, wish I had noticed that at the place. Now need new polish. Atmosphere was relaxing. Leg message was awesome. I liked the pedi.
My nails were not to thick. the shape, color and size were perfect
Their service is pretty good. They are fast and good (especially Mia). They offer drinks and their coustomer service is good. My overallexperience has been positive.
The atmosphere is very relaxing and welcoming which is always a plus. Staffs are all friendly and know a lot of designs. Price is affordable and Im always pleased when I leave. Thumb up!!!
1st time getting a pedicure. People were nice and polite
First time here. Def wont be the last. I had ray for my pedicure he was awesome and gave a great massage and the Polish looks flawless! Thanks!
The best experience you will ever have ..... every one of the technicians are are great.... manager Mary has a professional salon..thanks Haha Mimi and Julie!
I have been going V&H Nails on Irvington Blvd. for the last 20+ years, but they were closed on the day I had an event, so I chose Borgata this once. I called for nail pricing before I went. When it was all said and done I ended up paying double what I was quoted because they kept adding to it. The quality was NOT worth of price at all! I took my 7 year old daughter to get a manicure while I was getting my nails done. All they did was paint her nails and didnt offer anything else. For a spa, I kind of wanted her to have an actual spa experience. There were customers who were given wine and other drinks without even being asked. I waited quite a bit of time to see if we would receive the same courtesy but ended up having to ask for a bottle of water. They did not bring one for my child. I feel like this service was selective and very poor. I was extremely offended about being treated the way we were. I left extremely upset wishing I had never gone.I will never ever go there again and I highly recommend know when else does either. V&H Nailspa is a bit pricey, but still the best in my opinion. You truly pay for quality
I almost hate to spread the word, this place is fantastic. If youre going to patron this place, expect professional, clean, friendly and efficient experience. They earned over penny of my 20% tip.
Twice now... Even with an appointment a week in advance... they havent had a person ready to do my Mothers nails when we got there. I got my mani-pedi... and she was still just sitting there... NOT COOL.
Its clean fast and the glass of wine made this a great choice .friendly staff they’re not on their phones
Excellent service. Walk-ins same treatment as appointments. Relaxing. Professional staff.
Amazing service! Excellent staff. 👍
Each time Ive been, my technician took her time to pamper me. I enjoy coming back to excellent service.
Very clean, professional staff and great job! My favorite- no one spoke in their native language leaving you to wonder if they are talking about you, lol!! Ill be back!
As always great service. Friendly staff. Never any long waiting.
Great atmosphere wonderful service
I paid $45 for dip nails and they didn’t even give me anything else. Just painted my nails and said Bye! Seriously, if I’m gonna paid that much for a painting my nails, I expect at least some lotion. My hands felt AWFUL - I had to scrub them (myself) for 10 mins to get them feeling back to normal. Seriously terrible pricing structure.
We made appointments here for 11 they called us at 1030 to ask if we could change our appointment to 1130 and we said fine. When we showed up the lady wasnt even there we waited for 20 minutes, the lady said she was right here when she wasnt wven close. We ended up just leaving and this isnt the first time this has happened to us here! We have been going here for a long time it is just disappointing because we really liked it dispite the constant appointment mix ups, but this time was unacceptable.
I got gel nail polish, they came out beautiful, really well done, and lasted a long time! :) Lady sure knew what she was doing!
Vy is awesome she does great man eye brows