I was looking for a place to have a custom piece of jewelry made. The staff at Reiner’s helped me create the look I wanted and explained everything without being pushy and ended up saving me money. The even better part- I only had to wait about two hours for my beautiful new jewelry to be ready! I am in love and will forever recommend Reiner’s to everyone I meet.
We did a custom engagement ring based on a photo I had seen online. The ring totally exceeded my expectations and is just what I wanted! Everyone was incredibly kind and easy to work with! We will be using them again for wedding bands. Would definitely recommend!
I am so happy i found this place when it came to looking for engagement rings! They were so helpful with everything and really understood what i wanted. I had a vision in my mind of what i was looking for and a certain budget and they were able to get it done within my budget. I would 100% recommend this location especially if you don’t have much knowledge about looking for jewelry they will definitely steer you in the right direction.
My husband and I met with Lenny to inquire about the value of my grandmothers jewelry. From the moment we entered we felt a family atmosphere with both the staff and customers as they interacted. Lenny, in particular, was very detailed and gave attention and time to every piece of jewelry. We will definitely make the drive for future jewelry purchases! Glad we made the stop.. Reiners is highly recommended.
Reiners has a nice low key atmosphere, great customer service, and fair prices. I came in looking for a ring setting for an emerald cut diamond. Bert showed me what they had in the store, and we discussed making a custom design. He was very pleasant to work with, very patient and accommodating. Ultimately they made a customized setting based on a ring in stock that wasnt quite perfect for me, and they made further small revisions to be sure I was happy with it. Ill be sure to return for other jewelry purchases and repairs.
Reiner’s is our favorite, local, family-owned jeweler. We bought our wedding rings here and have had them repair and restore several heirloom pieces. Have always had amazing and friendly customer service experiences and quality work. We recommend Reiner’s to all our friends!
Theres too much to mention so Ill keep it short. These guys are the go to place for wedding bands in my mind. Let me explain: Im not rich (yet), and I needed a mens wedding band on the cheap. They were very upfront with me about their high quality products at a more affordable price point. They didnt have my size and the style of a stainless steel wedding band I selected in the store but they ordered it and it arrived in no time. Not only that, they set me up with a VERY realistic looking silicon wedding band that was VERY affordable in the mean time. AND when I came to pick up the stainless steel wedding band I arrived late, at close, and they were nice enough to let me in and get my ring despite locking up. They also hooked me up with a sweet swag bag, ring case, etc. These guys are legit. They respected me like any other high roller customer despite my lesser means. Ask for Bert! Ill be returning when I hit it big! Pics are on the way!
I am so glad my husband found this place! I had an old diamond necklace and ring I wanted made into earrings. I also had an old diamond tennis bracelet I wanted made into an eternity band. They did an amazing job! Everything far surpassed my expectations. Everything was done beautifully and in a timely manner. You absolutely won’t go wrong coming to this place for anything jewelry/engagement related. I’m so happy with their work!
I found Reiner’s while doing a bit of research on reputable jewelers in the Houston area. My girlfriend and I came into the store essentially knowing what we wanted with the engagement ring. Burt was fantastic and helped us through the entire process. He was really up front about getting the best value for our purchase. The final product looks amazing.
We went to Reiners for a wedding band and a custom engagement ring (adding in two family diamonds). They were knowledgeable in helping us chose a center diamond to match the quality of the diamonds we had, and the rings turned out beautifully! I would recommend going to Reiners for any jewelery needs, and we will definitely plan to use them again in the future.
Excellent customer service free from any pressure to purchase. High Quality with Fair pricing, a HUGE selection of engagement, wedding, and anniversary rings.Thoughtful and caring in assisting customers in making selections. This is my familys second significant (to us) purchase and we are so happy with Reiners Fine Jewelry that they will be our family jewelers from here on out. Highly recommend paying a visit for your next fine jewelry purchase.
Burt was a huge help selecting a new wedding band. He was patient and listened to what I had in my mind and directed me to the PERFECT band. He made the experience very positive one and has gained a customer for life . There is a reason they have been around forever and have outstanding customer reviews.
My experience at Reiner’s was fantastic! The team was courteous and professional. I highly recommend!
My wife and I had a great experience buying at Reiner’s. They have a huge selection of very high quality jewelry. This is a family owned and run business so you work directly with the owners. They provide great service and offer competitive/fair pricing. We will be back in the future!
Bert and the entire shop was great to work with! They got our wedding bands taken care with ease. The price was fair, it was quick, and we asked to do a custom diamond wedding band which turned out better than expected.
Reiner’s did a beautiful job turning bracelet links into a pair of earrings, they worked with us to show options and made sure we were completely satisfied before completing the transaction. They even modified the earring post after the initial set was a bit tight, and did so on a short and reasonable timeline. Recommend for custom work!
From start to finish, my experience shopping here was excellent. They answered all my questions, worked to come in well under my budget (rather than just meet it), helped me choose an incredibly beautiful piece and even kept in touch after the sale to make sure I was satisfied and had all the info I needed. Highly recommended!
Best Houston Jeweler by far! Took my ring to them in the morning and they had it fixed by that afternoon! 10/10 recommend this place!
They are beyond amazing! So so helpful. My husband and I went there today to have my ring repaired as the stone was loose. They were able to fix it immediately within a few minutes and they also gave it a quick clean which I was not expecting. They went above and beyond. So happy. Thank you so much. We really appreciate it. Will definitely be back for any jewelry needs in the future.
I bought my wife an anniversary gift here. We could not have been any happier with our experience. Bert spent so much time with us showing us different options and never made us feel rushed. This is the BEST customer service! We can’t wait to go shopping again!
My now-fiancé and I had a great experience designing my engagement ring with Bert. He was knowledgeable and never pushy, taking time to explain the details to us without rushing us into any decisions. They were able to source lab diamonds for us to review (and ultimately select) within just a couple weeks of our initial visit. After we found the perfect stone, they worked with us on designing the perfect ring. The process of custom designing a ring was easier than expected, and we got plenty of images before giving the go-ahead so we could be sure the design was what we had envisioned.Overall, we were very happy with the whole experience. They made us feel comfortable the whole time and we felt like the pricing was very fair. Would definitely recommend to anyone looking for the perfect engagement ring!
I brought in my engagement ring that needed to be sized up a whole 1.25 size and the band was already very thin, but Bert was extremely helpful and comforting in guaranteeing that would not be an issue.Also, since this was my first time ever resizing a diamond ring, I was very concerned about the potential of diamond swapping. However, Bert again was very understanding and patient in providing all the reassurances that helped me feel more comfortable with letting my ring “out of sight”. They do an inclusion analysis of your diamond for any inclusions or inscriptions beforehand and let you see and note for yourself (turns out my diamond was inscribed!). Then at pick up you check for these inclusions again.Will definitely be coming back for my future jewelry!
I found Reiners Fine Jewelry after doing some research on the best Jewelers in Houston. I was looking for an engagement ring for my now fiancé. Bert was amazingly helpful in showing me tons of different options at different price points to help me get a feel for what I was looking for. They have an incredible selection of diamonds both online and in-store, and they were always quick to respond when I emailed any questions or wanted to come in and see a stone during this process. My fiancé loves her beautiful ring, and I could not recommend Reiners enough!
My family has shopped at Reiner’s Jewelry for more than 40 years. Wedding sets, watches, graduation and milestone gifts have been purchased from Reiner’s and each piece of jewelry is of the best quality. Their customer service is beyond compare. Definitely our go to jewelry store.
We have now used Reiner’s for multiple pieces and have been extremely satisfied every time. They worked with our changes and were very accommodating and fast. I did a lot of shopping around before purchasing my wife’s engagement ring, and Reiner’s was a great selection and price. But truly, it’s the amazing service that has made them OUR jewelry store.
Great costumer service, beautiful store and lots of options. I came in to resize an heirloom ring, which they did perfectly, also got the ring cleaned and polished. Priced fairly.
My fiancé and I bought our engagement ring at Reiners and had the absolute BEST experience. Lenny worked with us to get exactly what we wanted and its the most beautiful piece of jewelry I own. The whole experience felt really tailored and we felt we were getting the best value for our money. Highly recommend!!
We worked with Bert Reiner for our custom ring. But everyone is very nice. Bert designed a beautiful ring for me and it was ready in 2 weeks. Highly recommend them!
I’ve been shopping here for a few years now - purchases include custom earrings, an engagement ring, and wedding bands. Make sure to ask for Bert! He has been extremely helpful in designing the jewelry, picking the stones/bands, etc. He also has always been quick to respond to a call or text when I had a question. Really no reason for me to go anywhere else!Also, don’t let all the “custom” work they do scare you away. Yes, the products are of much higher quality than you will get at most other places, but you’ll find the price point is generally very fair, and you never know when you might be surprised by a good deal. Ditch the overpriced designer pieces that clutter the bigger shops and get the real deal here (they might have a small selection of designer options, but largely they hand make the jewelry for you and charge a margin above what it costs them to make). Turnaround times are very quick when they’re custom making pieces (a few weeks is my experience, but I’m sure it could vary depending on complexity).Lastly, don’t fall for the large store footprint of some of their competitors. The store is a little small, but the selection is great, and their custom capabilities make the possibilities endless.I would highly recommend and will return again in the future.
I highly recommend Reiners. Great variety of rings and stones. Bert helped me, with lots of patience, to design the set based on my budget and I am extremely happy with the results.
I recently gotten my engagement ring scratched and needed a place to repair it. My fiancé decided to go to Reiner’s due to their good reviews. This place did not disappoint. Everyone is very friendly, welcoming and helped us right on the spot. They only took a couple of hours to fix and the ring came out flawless, like nothing ever happen to it. We definitely will be back for any jewelry needs! 10/10 recommend!
My husband bought my wedding rings from Reiner’s. It’s beautiful and they did a great job!!! I love it!! And they keep taking care of us when I need it cleaned or when I let a diamond snag out of the setting. We also bought my husbands band there and have had it cleaned and polished, too. Beautiful! I just received mine back after having it cleaned snd polished and will be taking my husbands to have the same done, courtesy of the store if you purchase your ring there.
Reiners is a wonderful, family-owned jewelry store. I went in on a whim after second-guessing the wedding band that my fiance and I had already purchased at a jewelry store chain. Lenny was immediately helpful in talking me through the different options that would complement my engagement ring. It was such a pleasure to work with him, and we ended up finding a wedding band that I absolutely love! Reiners also cleaned and rhodium-plated my engagement ring and it now looks as sparkly and beautiful as the day my fiance proposed with it. We will definitely be back!
Love this place! Great service, selection, quick & friendly repairs and jewelry cleaning too.
Reiner’s is by far the best jewelers in Houston. They are all so extremely kind and helpful. They take great care of my fiancé when we were picking out my engagement ring. They continued their amazing level of customer service a few months down the road when we were picking out our wedding bands. We will be customers for life!!
We’d been conversing with Bert at Reiner’s Fine Jewelry for months for our wedding rings. Although there were lots of questions, we never felt rushed. Bert went above and beyond, explaining the 4 Cs of diamonds. He took the time to ensure that perfect wedding ring was created. Upon delivery, my custom designed ring was even more beautiful and brilliant than I could have imagined! We are so thankful to Bert, Lenny and the entire Reiner staff for excellent service, and quality jewelry we’ll cherish for the rest of our lives!
Great customer service. Bought a ring there almost 4 years ago and never had it sized. One of the employees (owner perhaps) has talked me out of getting it sized due to me just having a baby and fluctuating weight changes that accompany that stage of life. Brought it in for resizing and they did it no charge! Excellent customer service, totally made my day and will be back for any future jewelry needs. Highly recommend!
Great customer service. they were very patient with me and helped design my perfect custom piece. thank you so much!
I made the mistake this week of taking my antique black opal and diamond ring that my husband bought me for my birthday to Reiners Fine Jewelry to be re-sized. They thinned out the band and changed the shape of the ring, creating sharp angles around the front of the ring. They made the ring too big, and now it slides around on my finger, which will put the opal in danger. They ruined my ring, and then didnt even get the size right. They did not tell me that they would change the shape, and create these weird sharp angles on the band. Ive bought jewelry here in the past, but never again. If they do such an amateurish job on re-sizing, I would not trust their jewelry.
This is the best jewelry store in Houston! They’re extremely knowledgeable, and I can trust I’m getting a fair price. I don’t shop anywhere else.
Reiners made my shopping experience so easy. I was at ease knowing that I was in good hands as he was extremely knowledgable on fine jewelry and diamonds. When it eventually came down to choosing a jeweler and a ring, I couldnt imagine going anywhere else. Mr. Reiner helped me with every step of the process and had the mold created before I gave my final approval to create the perfect ring for my fiancee. My fiancee was absolutely in shock when she saw it for the first time in the Maldives and still to this day she thinks its the most perfect ring ever.
I brought my emerald ring to Reiner’s to be reset into a new setting. Mr. Reiner was very helpful suggesting setting options that could work. My ring was finished in 6 days and it turned out so beautiful. The price for the reset was very reasonable. I will definitely be returning to Reiner’s in the future for help!
Great experience with Reiner’s on a recent repair. We had a 40 year old ring (fairly low dollar value ring, but lots of sentimental value to my wife) that was coming apart. Reiner’s custom jeweler created a mold of the ring and completely rebuilt the ring using the old materials (came out much better than the original). Very fair price and didn’t experience any up selling even though this was a comparatively small transaction. Very impressed with friendliness, but even more importantly, professionalism, fairness and quality of workmanship. Would definitely recommend Reiner’s.
Such a great jeweler, I commissioned a custom setting for my now fiancé and the process was flawless! Reiner’s used C.A.D. to make a rough draft then a wax mold. All engraving and finishing was done by hand. 10/10Loved the more relaxed atmosphere, nowhere near as uptight as other jewelers.
Been a happy customer of Reiner’s for several years. It’s a tight-knit family operation committed to great service. They’ve provided thorough appraisal services, have a lovely selection of pearls and are our go-to for watch repair. Highly recommend.
I had my engagement ring sized at Reiners and it was the easiest process, Im simply dropped it off and received a text as soon as it was ready. I felt the cost of $75 was fair since my band was fairly straightforward (no pave, just gold). They answered all of my questions about the setting and Ill definitely be going back for my wedding band.
I was looking for a ring enhancement for my wife for our 20th year wedding anniversary. I was convinced to come to this establishment because of the great reviews that I saw on line.The service I received today was nothing short of poor!I was greeted by a young white kid, (who didnt even know what a ring enhancement was) I didnt get his name, but he told me that what I wanted would require custom design which was not a problem.He quickly grabbed a plastic bag and told me to leave the ring that my wife was wearing and he would get back to me with a quote without even knowing exactly what style of enhancement or how many diamond carats I was looking for.He spoke fast and acted as though he had better things to do rather than assisting me.I felt very rushed and was truly disappointed with the customer service.Needless to say I went to Deutschs 2 miles up the road and was greeted with excellent customer service and purchased my wife a 3 carat ring enhancement.Im sure this establishment could have provided exactly what I wanted but because of an inexperienced sales representative I went else where.I believe that everyone deserves a second chance but your only married for 20 years once in this life time.
Had a good experience choosing a wedding band and getting some pearls. Also had two rings cleaned/plated and they looked like new. They were able to get the custom wedding band ordered and delivered within 48 hours and also had the cleaning done, too. Excellent, prompt service. I highly recommend them and look forward to more business.
Excellent customer service! Went in to replace a watch battery and it took mere minutes. They were happy to let me “window shop” a bit while they cleaned my rings. I had a problem with scratches on one of my rings and they fixed it right up! I met the entire family while I was there, they were so friendly. Will definitely be back. I felt very welcome and loved my experience.
Reiners Fine Jewelry is an honest and trustworthy establishment. I’m speaking from my own personal experience. I would highly recommend this jeweler.
My fiancé and I had a wonderful experience shopping at Reiner’s! They helped my fiancé find his ring and they helped me custom create my wedding band to accent my engagement ring beautifully. They were very patient with me when I had no idea what I wanted! I can’t thank them enough for making this process so enjoyable!
I went here to get a ring resized and they did a great job!! They were able to accommodate us same day and their prices were very reasonable. We will definitely use them in the future.
Their customer service was purely disgusting. The staff was very rude, pompous and unprofessional. I didnt catch any names but the guy I spoke to was very aggressive for no reason. The way they treated me, the store might as well had a Whites Only sign in front.
I am new to Houston and I just needed a stone tightened on a ring. I stopped by another jewelry store first and they were really rude to me and also did not want to help me. I googled Reiners and they were super nice on the phone and so I stopped in. The owners were very sweet and welcoming. They fixed up my ring quickly and I was on my way! I will be back to shop next time when I have more time to look around😉. Excellent customer service!!
Great customer service! I went on my lunch break to get my anklet bracelet fix and I was out of there in 10 mins. 😊
I don’t recommend Reiner’s for anyone, except you like to buy used! And also they should respect their customer little more!!Update—-I got your reply but you was showing me a diamonds without certificate and low quality which were used plus you was so rude and ugly.You should respect your customers before performing your business!!!If you can not be more respectable, you can hire a nice people to deal with the customers.
Reiner’s are the best jewelers in Houston! I needed a man’s wedding band in size 11 1/2 the same day but none of the other supposedly top jewelers could deliver. Reiner’s made the purchase so easy! I walked in and found the perfect ring for a great price. I was able to get the ring sized in store! They are always so professional, knowledgeable and friendly. Reiner’s will forever be my jeweler!
They treat you like a VIP whether you’re spending $10 or $10,000. Every staff member I’ve spoken with is super helpful...I’ve gone here for the littlest things and no one has ever been impatient. In fact, one employee spent 20+ minutes picking out earring backs for my diamond studs so that they would be a perfect fit. Not a high dollar item, but I was still given a ton of attention. Can’t say enough good things about Reiner’s.
They made me a beautiful custom engagement ring and helped me find the perfect band to match. Great customer service and quality.
Beautiful jewelry, excellent, excellent jewelry repair & outstanding customer service!! Highly recommend!! 🥰
Always a pleasure to stop into this historic location for my jewelry & watch repairs. They have great Sat hours and friendly staff. They answer all my questions and help me daydream and try on pretty things while I wait.
Reiner’s is a family owned jewelry shop and the entire team was excellent. I worked directly with Bert to build a custom engagement ring. He made me feel very comfortable as he was easy to work with, accessible, and helpful. I highly recommend Reiner’s to my family and friends.
Went in to get my ring resized. Everyone was very professional and provided prompt service. Lots of great products - and fabulous customer service. Will come back.
I had a set of three custom rings created by Reiner that turned out exactly as I described. Turn around was quick and their team was very responsive.
I had a great experience here getting my ring reset. It was very fast and reasonably priced compared to the other jewelers in the area, and they were very forthcoming about the whole process. Id definitely recommend Reiners!
I bought my wedding band from Reiners today and couldnt have had a better experience! I was first introduced to Reiners when my friend was redesigning her wedding ring and came back when I needed a repair to my engagement band. The service here is always top notch. Youre greeted when you enter and the person helping you will stick with you (and help guide you) until youve made all your decisions. Highly recommended!
I’ve been doing business with Reiners for 30 years. Their customer service is outstanding. They treat you like friends. They are honest and have great quality for great prices. I don’t trust anyone else when I’m ready to buy or have something repaired.
I went in to get a ridiculous adjustment that needed to be done on a chain bracelet I bought online. This was not a fine jewelry moment. It was something I needed for halloween. So I walked in with some trepidation with beads of sweat on my hairline from having to ask them to make the change on my item. They did not hesitate, they made the alteration quickly while I waited, they didnt make a face, bat an eye or laugh -- I would have done all those things if I were them. And they charged me a very reasonable fee (it was really a lot lower than I expected).They were super nice to me and I got to look at their product offerings extensively during my 15 minutes there. Its all beautiful. I would like to go back to pick a ring from here. I also loved the watches but I was trying to ignore them so I wouldnt want to buy one.Its so good to have these well established family business in the neighborhood. I couldnt recommend a nicer / friendlier / and knowledgeable jeweler in Upper Kirby.
I stopped in to have my new timepiece resized and I was promptly greeted and assisted. The service was finished within a few minutes and the staff was pleasant and courteous throughout the process. A special thanks for providing not only quality service, but a complimentary resize as well!
My fiancé custom designed my wedding band for me. I had originally taken it to another jeweler who never completed the order even though thy had it for 8 months. I took it to reins and they made a wax mold for me and it was perfect the first time. They did a rush job so I would have a wedding band for my big day and it took them less than 2 weeks from start to finish. They were super friendly, informative, and thorough. They even gave me a lower price than the other jewelry store! This place was fantastic and I will definitely be back!
Incredible customer service. Highly recommended
Best Staff
My Fiancé and I had the best experience here! I would most definitely recommend this jeweler!!! Thank you so much we are excited to wear our bands !
Excellent customer service from start to finish. I had a silver necklace and pendant gold plated and the finished product came out excellent. I highly recommend.
Excellent customer service and value! I bought a beautiful pair of diamond studs from Bert during a recent visit to a Houston and couldn’t be happier. Reiner’s came HIGHLY recommended and didn’t disappoint!
These gentlemen are the best. I waited a while to post this comment to make sure my wife was really happy, and she most certainly is.They really know how to find what you really need for your love. Im heading back for Christmas.They can make any woman or man melt in their shoes.Sincerely, thank you!
My now fiance and I purchased my engagement ring from here and I have to say it was the best experience! I went to many shops before coming to Reiners, but their customer service and selection was above all. They understood what I wanted and custom-made my ring exactly, with excellent workmanship; everyone compliments me on my ring! I will definitely be coming back for the wedding bands. If you are looking for an engagement ring, whether custom or not, this is the place to go!!! :)
So in love with my ring! Amazing customer service! Had my ring sized and ready for me SAME DAY! If you are looking for quality jewelry... you must see the Reiner family jewelers! Glad to have found our new jewelry store!
Great experience! I called for a quote and then when they had a chance to look at my ring it was even less. I highly recommend this place!
Best jewelry store experience ever. Very helpful and skilled staff. Beautiful selection. Highly recommend.
We love this place! We have tried shopping for jewelry at other places. They just dont match the price for the quality. We have found this consistently. My husband has bought me two pairs of earrings, a necklace, my wedding ring and a diamond bracelet. I love them all!
Reiners has always been very helpful, knowledgeable and have never had a bad experience. They made beautiful custom pieces for my wifes engagement ring and wedding band. Fixed issues very quickly when needed. Would not hesitate to recommend Reiners Fine Jewelry to anyone.
I trusted them to repair my mothers ring and they did a wonderful job! I am glad I trusted them they will be my forever jewelry store!
Everyone at Reiners was helpful from the start. From the first time my (then) girlfriend and I stopped in to check out different styles to the multiple times I returned to have her ring hand crafted, the whole family was extremely helpful. Not only did they craft a beautiful ring for my (now) fiance, they followed up with a hand written thank you note that exemplified how much they appreciated my business.Looking forward to the free 6-month steam cleanings and returning to shop wedding bands!
We have been customers of Reiners for 16 years and have always been extremely happy! I love that I consistently see the same faces every time I come in!
First of all, this is not a large or even medium sized chain. Its a small little shop that makes up for their modest selection with outstanding customer service. I went in expecting to spend a certain amount and left having spent more than double that, which I wasnt too thrilled about, but was very pleased with my selection. The help I received picking out the ring was above and beyond, seeing how I was a first time buyer. It took less than a week for them to put together the engagement ring I had purchased and called me immediately when it was ready to be picked up. The ring was amazing and they included sizing (at a later date). My fiance loves the ring and we even had to get it resized a second time (temperamental hands) but they kindly did so, no questions asked. Overall Id recommend Reiners to anyone especially if youre looking for great customer service. The only downside of this store would be 1. Fairly limited selection 2. Security guard/officer sizing you up the second you walk through the door (albeit that is his job).
My fiancé and I had a wonderful time shopping with Reiners. They were able to provide quality rings and diamonds as well as give us keen insight into styles and options. Reiner’s offers a great experience and will leave you feeling wholesome and taken care of. We originally went in to get my fiancé her wedding band and had such a great experience that we also purchased my wedding band. Please ask for Lenny if you plan on stopping by! Highly recommend!
I’ve used Reiner’s for a variety of services the last few years - they are always professional, well priced, and a pleasure to work with!
I have been going to Reiners for over 25 years and have never been anything but completely pleased with their quality and price. Lenny and Steve are knowledgeable and honest.
Best Jewelry Experience! Great Quality at a Great Value! 100% Certified! World Class Customer Service!
Small, family-owned shop. I enjoyed the personal service that was provided. I would never purchase jewelry from anywhere else. Even if you were not one of their big spending clients, they took the time to make sure that you were satisfied. Highly recommended.
This place is one of a kind and the only place I would buy from and recommend. I have always been treated with the utmost respect and kindness!
Full disclosure: Steven Reiner is my uncle. However, my review would be no different had I not been familiar with the store before shopping there. We purchased two wedding rings from Reiner’s and they are gorgeous! Steven got us exactly what we wanted. He treats each customer professionally, gives you all the choices and options, and works with you to find the piece of jewelry that will suit you best. We even met two other happy couples in his store and exchanged fun wedding planning stories.Steven is honest and direct about pricing and styles. He takes such pride in providing excellent customer service! The first thing we did after our wedding ceremony was take a picture of our rings on our hands to send to Uncle Steven!
I wanted to surprise my girlfriend and take her engagement ring shopping so she could pick out whatever she wanted. I took her to couple jewelry stores and we ended up having not-so-great experiences with a lot of sketchy and pushy salespeople, to where it just completely ruined the experience for both of us. I talked to some friends and they told me about Reiner’s. We went and I have nothing but great things to say. It was nice to finally talk to someone that was knowledgeable, upfront, and just genuinely a nice, good person. We ended up finding the perfect ring here. With how great everything was, they definitely have us as a customer for life.
I love Reiners. I bought my fiancees engagement ring here, and have come back for gifts and our wedding bands.Each time Ive visited Steven has greeted me by name and makes me feel welcome.I had a problem with my wedding band (due to no fault of Reiners) and they took care of everything and made sure I was satisfied.They know how to work in a budget you give them and they dont try to push you into anything.I send all my friends here for any jewelry purchase, but especially engagement rings.
Steven was very helpful! I loved what he and my fiancé created for my engagement ring. We will be back to create the wedding band.
I brought my wedding band to them to have the baguette diamonds set in another ring and my baguettes disappeared except for 2 and one was cracked. There were 8 beautiful baguettes and no one knows what happened o them. I couldnt post without choosing a star so make that minus 10+ stars.
Bert and his team were so friendly and helpful with my ring appraisal. I highly recommend them!
Hands down the best jeweler in Houston. Family owned and operated - Stephen and Nathan are tremendously sweet and helpful. We got our engagement ring and bands here and will be back for years to come with other needs!
My fiancée and I went together to buy wedding rings, Bert Reiner was patient and made great suggestions. The business is family owned and also family run, everyone I saw there was an uncle/son/cousin. I work in retail and made sure to compare prices, we got a great deal, highly recommended