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CELL ER Phone, Tablet, iPad, Laptop, Macbook, Computer Repairs, water damage, virus removal, screen replacement, charging port, battery replacement Company - Tomball Crossing Houston - Texas
22503 TX-249, Houston, TX 77070, United States
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CELL ER Phone, Tablet, iPad, Laptop, Macbook, Computer Repairs, water damage, virus removal, screen replacement, charging port, battery replacement Company - Tomball Crossing Houston - Texas

Comments
Em
Review №1

The customer service here is OUTSTANDING! KK is extremely knowledgeable and honest. She took the time to find an original screen for my phone, not after market; and her response time getting back to me was quick.Same day service on the repair.Quality of the repair and the screen itself is exceptional! Highly highly recommend getting your phone repaired here.

Ro
Review №2

Nestor, was very quick with repairing my cracked iPhone 11 screen. My screen looks good as new...

Gr
Review №3

I recently went here to get my screen replaced on my iPhone XS Max at the advice of someone who had used them before. The lady who works there was very nice and professional. However the quality of product I got has been pathetic. She said that she didn’t have any of the “higher quality screens” for my phone. She then went on to state that the lower quality screens would just have a little less picture quality. I needed a screen so I went ahead with the lower quality screen. The picture wasn’t too bad but within two days my phone was going crazy. It looked like someone was tapping and changing the screen but at an incredibly high pace. It got so bad that it actually locked me out of my phone due to it making too many attempts at unlocking my it with the wrong pass code. I had to do a full restore from iTunes and then shut off my phone. The next day I took it back and she put on the “high quality screen” after I paid the difference. I was now into this screen for about $200.Within one week the new “high quality screen” is cracked even worse than the screen I originally had them replace. How many drops did it take to get this bad? One. One single drop from a distance of 3’ with a good case and their screen protector on. One single short drop on their “high quality screen” cracked it in about seven places. When I called to see if they’d stand behind the product I was told no but that they’d give me a discount on the same screen. So I’d have to spend another $170 for a screen that would just crack again. Keep in mind I’d had my phone with the original screen for almost two years and had dropped it many times. I work in the oilfield, outdoors, and in steel fabrication facilities, my phone is not pampered and my factory screen lasted two years. Their screen didn’t make it a week.I will not return and will not be paying them again for another easy break screen.

mi
Review №4

Excellent experience. KK was helpfulAnd friendly and I had an awesome experience here. Highly recommend to anyone. Repair was completed while I waited.

Jo
Review №5

This is the best place to come to if you ever break your phone she is a hard worker she so polite with everyone friendly I just love coming here Bc she always here no issues at all when she’s here I will always come back whenever she’s here if she ever leave I will not come back she a hard working person just love it com check it out

Sa
Review №6

Great prices, friendly staff, very fast service. I’ve dropped a phone off twice for screen repair, and both times I was not disappointed.

Br
Review №7

Needed a new cell phone battery. Quoted price over the phone was the same in store. Entire transaction was about 30 minutes start to finish. No issues thus far (six months have passed). Would reccomend.

Si
Review №8

KK is definitely a person with integrity! Without getting into details she took care of a very tricky situation with professionalism and character that you sadly don’t find often find these days.100% recommend this place.ask for KKMy daughter was beyond words happy when she got home today 👍🏻Thank You!

Ju
Review №9

Shane went above and beyond and repaired my severely cracked iPad screen.

Je
Review №10

My eight year old dropped his iPhone 7 plus and cracked horribly.I got there a little early, like 10 minutes early, The young lady noticed I was waiting, and she welcomed me in. Shes was really welcoming. She address my concerns and was knowledgeable on the iPhone it self. I thought that the screen was the only thing that was broken, but she let me know that the LCD was also broken. I came back to pick up the phone, once again she was very welcoming, and said see you soon, as I replied i hope not!!Overall a great experience, and would definitely recommend.Thank you KK for all you did for me and my son! I appreciate your kindness, and being able to help us out!

kr
Review №11

Amazon fire 7 tablet 2kids and game app bookgmail [email protected] tablet off onbattery not changing amzon fre 7i live 15610 artoys dr tomball tx anut chris and socttbirthday sep 18 krystalnot come home

Ne
Review №12

All I needed was the glass replaced(which is doable) and they destroyed the LCD and tried to make me pay more then double the cost to repair it originally. Dont let them take advantage

No
Review №13

I have three kids so we have to fix cracked screens very often and they always do a great job!

Je
Review №14

Excellent service! He fixed my i phone while I waited for about half the price of the Apple store. Very fast and friendly service with a 1 year warranty. I would definitely recommend!

Sh
Review №15

I received amazing service here a few days ago. Didn’t get the young ladies name but she’s really good at her job. Customer service was great!!!!!I recommend this place

Ca
Review №16

K.K.was wonderful to work with! Very attentive and even directed me where to find a product that was not sold by this establishment. All this with a great attitude and a smile. Wow, a employee that actually offers quality customer service. This is truly a rare thing in this day and age ( even more so with the times being what they are) . Thank you and you have earned a loyal customer.

Je
Review №17

They were super awesome! There was a small hiccup, but they were able to take care of it as promised! This was my second time using them because it was such a great experience the first time! Their service is cheaper than the competitors and so is their turnaround time. Definitely recommend!

Em
Review №18

Awesome job! The best I’ve seen !

Rh
Review №19

Perfect! Was not busy at all. I received fantastic and friendly service from Britton, who repaired the LCD and screen for my Samsung S9. Under an hour as well! Fast, friendly, and now I have a brand new phone.

Ke
Review №20

Great experience, she was very professional and only took 30 minutes to fix my phone screen! It works now like brand new!

Ch
Review №21

Went in Friday evening 10/2 at 6:10 pm to get an iPhone screen replaced. They close at 7:00. The guy behind the counter said he couldn’t do it then, asked if I could come back in the morning when they open at 10:00. Said it would take 20-30 minutes. If it only takes 30 min, he had plenty of time to do it when I was there. The place was empty except for another young person there chatting at the counter. I said I’d be back the next morning. I showed up at 10:00, place was still closed and doors locked. I waited around until 10:30, and never saw anyone there. Took my phone to Paragon Geeks across the street by Walmart and they got right on it. Customer service doesn’t seem to be a priority here.

Je
Review №22

KK and her team proved to be very knowledgeable on the subject of the issue I was having with my phone and helped resold the issue. Way to go KK!

Jo
Review №23

KK is the best! Super professional always gets it done with no problem and no hassle! I’ve been in here 15 times w the same phone and I am AWAYS beyond satisfied!

Em
Review №24

After paying a good amount of money to get my screen repaired on my laptop I went home with the fixed product. An hour after receiving it the plastic case started to pop off and the screen tint was very off. I went back the next day to get it fix I was told just to tape it back together. The person working the 2pm shift on 5/20 had little to no care about my concerns. I went to this company for their great review and ended up trading one problem for another.

Le
Review №25

Great price, fast service, fixed my phone the way I needed it fixed I would recommend them all the way !

Dr
Review №26

I had an outstanding experience at this store. KK is the best person to see in my opinion. She is extremely knowledgable, professional, honest, and helpful.

De
Review №27

Customer service is great! They took care of my cellular needs and more. I would recommend them highly especially a young lady named (kk).

Ri
Review №28

Thanks, KK.The battery in my iPhone X was bulging (dangerous) and the phone was coming apart.KK diagnosed the problem immediately, promised the repair would be done in an hour... and had it ready in 30 minutes.Nice work.

He
Review №29

I went in to have my daughters Lenovo laptop serviced as it was running real slow. I met KK who was extraordinary in her professionalism and customer sevice. KK did the diagnostic free of charge and went further to recommend simple fixes that improve the speed tremendously. KKisban asset to your organization and I would recommend Cell ER to anyone who requires great and honest services.Logan

Se
Review №30

Amazing service. Hands down the best option. I have gone here twice and both times my repair has been handled professionally, quickly, and at a very reasonable price. Cant recommend them enough.

Ro
Review №31

Had my mini ipad and a iphone fixed. A job well done.

De
Review №32

KK, provided an exceptional experience from start to finish. I was promptly greeted in a friendly manner and had my issue assessed immediately. Moments later I was given an estimate on both price and time which were more than reasonable. Everything was completed on time into my satisfaction and I enjoyed the service so much I additionally purchased a new phone case and other phone accessories . It is truly an honor doing business with these folks

De
Review №33

Omgggggg!!! KK is very professional and sweet! She fixed my phone same day and she is very informative when it comes to telling you everything about your phone! Thank youuuuuu soooo much I will definitely be a repeated customer! You are everything!! Thanks again❤️

Ka
Review №34

Kk is super knowledgeable and friendly. She hooked it up (definitely went above and beyond) and fixed my LCD for a decent price all in about an hour. My S8 is like new again. Thank you for everything. 1000/10 would recommend.

Am
Review №35

Superb service at a reasonable price! These guys are great! Super nice and they explain everything to you so that you can actually understand what’s going on. They tell you what needs fixing, why it needs fixing, how they’re going to fix it, and what it’s going to cost per thing. Really appreciate the outstanding service and quick repair! It took less than 45 mins to replace my iPhone screen. I’d definitely recommend. They did a great job too!

St
Review №36

I’ve came to this location several times and have never been disappointed. Quick fix to my phone each time and the best customer service. I would and have recommended this location. 5 stars!!

Su
Review №37

Wow! Great customer service. I hope I never need to use their service again, but if I do, I know the job will be done correctly, and fast! Thank You!

Su
Review №38

KK was very kind and helpful. She gives honest suggestions on what you should do you with your device. Doesn’t lowball you at all.

Ni
Review №39

I went to Cell ER on my lunch break & the service was efficient and the office was clean, comfortable and smelled nice. The tech explained that I needed a screen and LCD replacement and provided a GREAT service and experience in a timely manner

Sh
Review №40

Small, modest shop. Friendly, straightforward service. Good prices (a shop downtown wanted almost twice the price to fix my Galaxy S3s charging port). I would come here again when i have first world problems with my phone. Cash only, by the way.

Me
Review №41

This was the easiest process I had ever imagined!!! The girl that was there was so sweet and friendly on the phone and in person. I had left my phone with her; I had a lot to do that day and there was a customer ahead of me so I decided to just leave the phone with her and returned a couple hours later. I highly recommend this place for your cracked screen repairs or replacement because of the simple fact that I could trust someone I didn’t know with my phone for a couple hours was/is a nice feeling! I’ll definitely be back if the unfortunate happens again and need a quick fix! And very much affordable!!!!! By far cheaper than other companies. And they warranty their work!! A PLUS!

co
Review №42

Great customer service!!! Hooked it up in a timely manner! Not to expensive... My phone was on its last leg didn’t even know if they could fix it!Will be back for sure! Hopefully Later then sooner 😊

Di
Review №43

Very friendly and provided quick, reliable service. My screen was replaced and now works perfectly! I am very pleased. He even guaranteed his work for up to a year. I highly recommend Cell Doc for your cell phone repairs.

Au
Review №44

Customer service/professionalism here seems to be a bit lacking. Went in to ask if they were hiring during the middle of the day on a weekday with no one else in the store. The person working gave a simple “No.”, after which she turned to go back to work. I called the store afterward to explain that her response had been rude, to which she gave a half-hearted apology and tried to say that she had said sorry (she very clearly did not). Would not recommend based on this interaction alone.

Aa
Review №45

My IPhone 8 Plus was to cracked pieces. She was able to repair it in a timely manner. Kay Kay was a complete life saver. If you need your phone fixed or completely repaired, please stop and see her. Very convenient and professional!!

ch
Review №46

I loved Miriam! She was funny and really helped my mom understand everything! She was very clear and made it easy for us to understand! She went above and beyond and i really enjoyed our service! Will definitely come back!

Au
Review №47

This place is awesome kk did great and my phone was finished in 30 minutes! They also put a FREE screen protector on it. Highly recommend and very trustworthy

Ro
Review №48

Fast (30 minutes), friendly and far less than I expected to pay for an I-Phone 8plus screen. I highly recommend this repair service!

LT
Review №49

This place did an amazing job. After having a horrible experience at a different cell repair store, I took my phone to Cell Doc. They got the job done very quickly and it cost much less than what the other place wanted to charge. They went above and beyond to get me taken care of. Very knowledgeable. Excellent customer service. Thank you!!

Ka
Review №50

This place is awesome. Great customer service. My phone was in horrible condition and now its perfect. Very quick as well. Thank you so much cell doc tomball!!

Sa
Review №51

I am extremely satisfied with this location! They were super helpful and the repair was quick! The staff is super friendly and care about their customers devices. I would definitely bring future devices here.

Ta
Review №52

Do not go here! I dropped my nieces phone off back in late April to get fixed, they lost my number to tell me it was ready, then when I went to pick it up they lost my phone. After MONTHS of calling and calling trying to get in touch with someone who knew anything I was told the only person I could call is Mike. Trying to get in contact with him took forever after promises and promises were broken to call me back. When I called today I was told I have to wait until the 19th! Ridiculous! Then he said I would have to pay for the work done on the other phone of they provide me with a replacement. When I told him that I shouldn’t have to pay and I have been through enough and he would be hearing from my lawyer, he hung up the phone! DO NOT SPEND YOUR MONEY HERE! They unprofessional and do not deserve your business!

Ke
Review №53

I’m very happy with the results, they fixed my cracked screen properly and fast. Very affordable and will go to them in the future. I love the Cell Doc!

Wa
Review №54

I would like to recommend to anyone who owns a cell phone a recent discovery of mine: CELL+DOC at 22503 TX 249 Tomball, TX 77070 If you have questions or need repair on your IPhone, Software, Cameras, Laptops and many other devices, go see them! They are knowledgeable, customer friendly and will go out of their way to make sure you are satisfied. Thank you Mariam at Cell+Doc. Walt Benson

Er
Review №55

Cell Doc was very helpful, they gave a much cheaper price to repair my iPhone 7 screen than sprint and apple did. The repair time was pretty quick, within about an hour they had everything I needed done. Highly recommend this place for all damage repairs!!!

Bo
Review №56

Quick and easy. When you go ask for “KK” she is great.She got it done in less than 15 minutes!I hope I don’t need them again but with 2 kids under 10: I’ll be back.

mi
Review №57

Awesome place! Great customer service! Repair my broken phone screen within 1 hour. Highly recommended Cell Doc to those who are looking for best Cell Phone Repair Tomball, TX service provider.

Na
Review №58

Must go visit! Excellent work and I would recommend to anyone needing a LCD replacement. They fixed my daughters ipad in a day and it works like new! Would visit again if needed!

Zu
Review №59

Took my iPhone X to get the screen and LCD here and I’m glad I didn’t take it anywhere else. KK was Unbelievably fast and the phone is like new again! Definitely made my wife’s day with this amazing iPhone X Repair.

Al
Review №60

I took my iPhone with a broken screen into Cell Doc Tomball, they were friendly and professional. They fixed my glass and my LCD screen quickly and for a reasonable price. I would recommend to my friends and family. Thanks Cell Doc!

Bi
Review №61

I was treated with professionalism and I felt comfortable doing business with this store.I will always return and recommend this store.My merchandise looked like I had just purchased from apple. I’m extremely pleased.

Ch
Review №62

I’ve come here a few times before, to fix my IPhone 6 Plus. Each time I visit KK is very helpful. I will always come here. Very good location

Al
Review №63

Fast, honest affordable cell phone repair! My sons Iphone got dropped in water and I really was not too hopeful that there was any chance we werent going to have to buy a new phone for him, but 2 days later we got the phone back in working order. Always a risk with water damage that the repairs wont last, but Kevin was honest about that. So far, so good! Thanks so much!

Ly
Review №64

Very well satisfied. Mariam fixed my phone on the spot and was lovely to talk to. I will highly recommend this cell phone repair to everyone

Li
Review №65

KK is awesome! I came in for a quote on a screen replacement at 5 minutes before closing on NYE. KK insisted that she would stay late to repair it so I wouldn’t have to come back. The owners of this business have one heck of an employee on their hands—willing to go above and beyond!

Me
Review №66

Great service! Service was quick and sufficient. Also guaranteed a one year warranty. Definitely would use again!

Fi
Review №67

Wonderful experience from beginning to end. I stopped in asked about an old 5s I had found in a drawer. The screen was cracked and I couldn’t see to enter password to unlock. He looked at my phone, quoted a very reasonable price, and said it would be ready for pickup in less than two hours! It’s as if I have a brand new phone! I’ll be back for sure if I need anything ever with any of our other phones or devices!! Very friendly also!

Ma
Review №68

Prices were amazing, use the groupon!!!! Only takes about 45 minutes. Quick! Easy! Fast! Cost efficient! Great customer service! Really care about doing it right!

Ch
Review №69

KK is a rockstar! Fixed my phone and gave me a sim tray at no cost. Amazing company and great customer service! Def recommend!!! Btw. I work for a large Telco and they recommended CELL ER!

ve
Review №70

They were quick and did a great job repairing my daughters broken screen! Price was great as well. Would definitely recommend to anyone looking for cell phone repairs.

Sa
Review №71

Super quick, very very nice and helpful! KK totally saved the day when my phone broke and I needed help! My phone looks and feels brand new and they did it all for a lower price than anyone else. No need to even shoo around. 100% recommended for anyone with phone problems!

An
Review №72

Did all the up front work with a phone call and texts for ordering the screen I needed. I was texted when it was in and set up an appointment to come have the work done. The screen was repaired in an hour while I waited, watching hulu in a comfortable lobby. Very nice staff and great job saving my phone screen!

Th
Review №73

KK is amazing. She always does a great job repairing our phones and iPads. We have been in several times. Service is excellent. Friendly, smart and quick. Thanks for taking care of us!

Br
Review №74

Amazing experience! I shopped around and was referred by a friend. These guys were the best deal. Looks brand new. Galaxy S 9 plus.KK was super helpful. Ask for KK!

AM
Review №75

We were very impressed with the quick service! They were very kind and helpful. Highly recommend!

Iv
Review №76

KK was amazing, even during this stressful team she was there and helping the community. Let’s help the community businesses so they can be here for us .

Ch
Review №77

I made Appointment to fix my phone at the Cell-ER And I was greeted with a smile and also was able to get great and fast results.Also I’m extremely please with how professional and polite the young lady KK treated me.And I also would recommend family and friends to come here to have their cell phones and tablets fixed.

Ju
Review №78

I got my ipad and iphone 7 plus fixed, the phone was like new and there was almost no wait. K was really knowledgeable and friendly. Highly highly recommend for all your electronic repairs

Au
Review №79

Very Good at their job, knew what the problems where, gave me a fair price since i had to even come back the next day to get the camera fixed. Definitely will go to them if any more problems occur with phone in future!!!

Fr
Review №80

KK was very knowledgeable and helpful. She explained everything in detail and fix my tablets and phone within an hour or so. I would highly recommend for a quick and great service.

A
Review №81

Awesome service for a quick fix. In and out in an hour -and I had my 2 and 3 yr olds with me. They had a great time watching Netflix while we waited and drinking complimentary water. Thanks again!

ch
Review №82

This is my 2nd time coming here. Amazing service. Very friendly personnel. Love this place and will dominately be back again. And will definitely share with my friends..

Ja
Review №83

Just walked in and had my phone ready in an hour. Good friendly service. Atmosphere very clean establishment. Thank you Cell Doc!

Na
Review №84

Excellent and quick service. Replaced broken glass screen on cell and was on my way. Friendly service.

Co
Review №85

I have an IPhone 6 and shattered the screen. KK fixed the screen in less than 30 min and was very helpful! Great price too!

Ki
Review №86

I had brought my friend in from Montogomert to get her iPhone 7 Plus screen fixed it was shattered. We were in a rush cause kids get out of school. The guy got us in quick and he said he have it ready in a hour. He had great price and deals and I used a groupon.

Fa
Review №87

Kk was amazing. My iPhone 6S look like a brand new phone after KK repaired the screen for me!!! Absolutely love this place. I always come here for all types of repair for my phone tablet and computer. Thank you KK!

Gr
Review №88

KK was fantastic with my IPhone 7 Plus screen repair!! Very prompt and professional!!!! Awesome experience! Will be back for any phone issues!!!

An
Review №89

KK was amazing! My phone was fixed with a new LCD within 40 minutes and the service provided was A1. I highly recommend them.

Ne
Review №90

Very professional, friendly, and understanding! Answered all questions and concerns! Will definitely return!!

Ma
Review №91

Im Matt and first time here n its been great sevice from kk n as well great prices and quickly fixed n on time great phone repair shop

Sa
Review №92

Fast and Reliable service. I would highly recommended Cell Doc Tomball to those who are looking for best phone repair services in Tomball, TX.

Wy
Review №93

I went in with a shattered phone screen and it came out PERFECT! Highly recommend this place. It was quick and easy!

Ol
Review №94

Absolutely loved my experience here with KK. She did a wonderful job at assisting me and I will definitely be recommendeding this place to others and returning.

Sa
Review №95

They do great work I bought a phone from them and they have some of the best costumer service

Lo
Review №96

Maaaaaaannnn KK is awesome beyond belief. Great work quick repair on my Galaxy S9 and excellent on cost. Bringing back my other 3 Samsungs for her.

Ri
Review №97

Great place if phone,tablet or lap top needs help.

Fa
Review №98

I had KK fix my phone and she was so great and fast with the best attitude and I had a great experience and my phone is like brand new. 10/10 recommend

Ma
Review №99

Mariam was awesome she repaired it on the spot and gave me a free glass protector. They have tv and a comfortable sitting area for everyone who comes in and waits for the repair. I will recommend this place to everyone and there cheapppp!!!!

KC
Review №100

Wonderful job done by Tech in store and great suggestions for cases and job was done in about 30 minutes. I would definitely recommend Cell doc for any of your cell phone or tablet issues.

Information
67 Photos
100 Comments
4.8 Rating
  • Address:22503 TX-249, Houston, TX 77070, United States
  • Site:https://cellerepair.com/
  • Phone:+1 281-965-0313
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone charging station
  • Computer accessories store
  • Mobile phone repair shop
  • Computer service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:Closed
  • Sunday:10am–7pm
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