I never fret about having to call technical support since we partner with Truewater. They are always friendly, helpful, and as prompt as possible. Ive never been on hold for longer than 10 seconds, and the customer service is top notch. Ive spoken with Cody a few times to get things fixed, so I wanted to give him an extra shout out and Kudos!

Truewater staff is top-notch. They are professional and they love what they do. Ive known management for over 15 years and they truly have the most professional and qualified staff. Their interview process is rigorous and thorough and the employees are highly skilled professionals. The business is run with integrity, honesty and dedication to professionalism.

I really appreciate how fast Truewater is able to diagnose my problem and get it fixed very quickly. I enjoyed getting to know the Tech that actually worked with me, Pete Neel is a true asset to Truewater.

I have dealt with many different tech solution companies in the music/production world. At this point in my career Im always looking for professional dependable problem solvers. I can say with confidence that Truewater fits that description in total. From my first conversation with the owner of the company, to the project lead, to the actual technician who came on site I was very impressed with their communication skills and follow through. Ive often experienced tech companies explaining why they cant solve my problem or blaming an element of the problem on a different contractor or whoever holds the warranty for a system. Truewater took complete ownership over my project needs right from the start. Zak was the tech who did the work on site. That guy is a machine! In two separate 4 or 5 hour work days I dont believe I saw him take one break even to go to the bathroom! He made sure we got maximum value for our money. Solving technical problems can be expensive, so it feels really good to work with a company who doesnt just understand that, but displays that understanding with Action. I call that Integrity. Thanks Truewater! I hope your business continues to grow, and the Greater Houston Area gets to experience the excellence you provide across the board!

I am grateful to be able to call Truewater when Im experiencing a technology problem. Garrett is knowledgeable and always helpful.

Truewaters customer service and staff are outstanding! They are attentive and ready to assist with any technical issues (early morning, during the day, and late evening). I highly recommend Truewater for all IT services.

Truewater is wonderful. They do a great job in finding solutions.

Prompt service. Pleasant attitude.

Awesome crew here. Always get back to me timely and resolve my issues every time. Super pleased with these guys. COO of Sierra Resources.

Quick, easy, efficient and extremely courteous. By far the best tech support I have ever worked with.

Garrett was able to troubleshoot printer issue in short time.Highly recommend the services of Truewater.

Our company has recently made the switch for our IT needs to Truewater. We have had a seamless transition and ample support throughout the entire process. Truewaters team of IT professionals have been there every step of the way and have fostered an extremely positive relationship with our firm. The sense of urgency for our needs as well as concern for excellent customer service are at the top of their list. We feel like a valued customer and are excited to move forward with many new ideas we have with their support. We know we have made the right choice!

They promptly identified and took care of a technical issue at an affordable price. Will use them again.

Another helpful session with Truewater resolved a computer volume issue. I was contacted back and the problem was resolved within 30 minutes. Yay!

If youre shopping for IT, come see these guys. You dont even need an appointment just show up. Their operation is always a reflection of their proficiency- state of the art and a showcase of talent. Theyll keep your data safe, and your infrastructure will become a rock solid, well oiled machine.

Excellent IT support! Trustworthy and dependable. I’ve worked with Susan Aldridge, the CEO, for years.

Do yourself a favor and go visit the Truewater office! Wow! Impressive. The owner Mr. Robert Byrd is a technical genius and Robert and his crew are extremely competent, experienced and considerate. We have worked with several Truewater customers and all are happy and their computer networks are safe and secure and fast. I highly recommend Truewater.

Robert Byrds team at Truewater is second to none! They are highly skilled and competent at designing, building and maintaining your technology infrastructure. Their flat rate billing model makes IT a predictable expense.

Owners have integrity and dont shy away from hard problems. Techs are professional, reliable, and patient without ever making you feel stupid. Cant say enough good things about this company. One of the best IT consulting companies in Houston with a solid track record of great customer service.

Great customer service and quick response. Feel very secure with their help.

Our company has been with Truewater for over 10 years and I have worked with them for over 8. They have great response times, there guys do a great job of following up and placing a high priority on all of our needs.

Robert Byrd, CEO of Truewater is a tech genius. Over the last 7 years, he has helped me learn about a variety of tech tools to improve my business. He is always up to date on the latest toolsets to install and can systemize an IT infrastructure to be seamless and easy to use. Check out his conference room and his Network Operations Center in Houston - itll blow your mind - and he custom designed built that entire super sophisticated conference room all by himself! If theres anything related to networking or PC maintenance, Roberts the first person I ask.

IT has quickly become the most confusing and crucial part of many businesses today. I own a roofing distribution business and would rather deal with OSHA, DOT, or the IRS than an unsolvable internet problem. Would you rather your company lose water or internet/cloud connectivity? I know what Id pick. With so much riding on IT, its been a pleasure and life safer interacting with the founder and one of Houstons leading IT thinkers, Robert Danger Byrd.

Truewater Staff are super responsive and eager to help their clients. Its a pleasure to work with them.

Thorough, efficient, friendly

Great Job, thanks for your assistance

Truewater is a first class company with incredible customer service and support. Highly recommend. Will Perry

Service and support has been excellent. Truewater helped us recover from a major crash with our servers and kept our systems running while assisting with the installation of the new hardware.

When we needed a high availability platform for our eDiscovery Review software, we interviewed TrueWaters team. They spent the time to explore and understand our needs and ultimately helped us create and architect a secure private virtual cloud infrastructure in a Tier IV data center designed to support our current and future demands. Despite our considerable growth over the last few years the system has continued to scale extremely well. I recommend TrueWater without reservation.

Always super helpful and quick!

Most high tech office around. Great people and wonderful support.

Thank you for attention to detail.

Always super friendly and work hard to solve problems quickly so we can get back to work.

Mr. Byrd really understands the technical computer needs of a Small Business Owner. We have benefited greatly

Truewater is always quick to solve any problems we encounter.

Mr. Rundell walked me through a network audit for my company. Very professional and business minded IT support.

Quick and efficient response!!

Excellent service and support!

Great service, prompt, courteous, and patient!

All the above

Competent technical professionals.