I want to give this business a five star. I was needing help with a good laptop for starters. This gentleman named Ali was a very nice gentleman and he answered all my questions. He then helped me with finding exactly what I needed. He was very professional and I will tell my friends and family about this place. Ali, Thank you for your help.
I went to this place with a laptop screen problem. The owner diagnosed the problem right away. He asked us to leave the laptop there for a couple of hours. Later he called to confirm the cost of fixing it. After I agreed, he started fixing it. I collected the laptop that evening. The work was done well. The charge was within reason for the part changed.A few days later my cell phone had a problem. We rushed to this place & the problem was sorted right away. He did not charge for this service.I am very happy that I found this place.Thank you for your service.
Ali helped my computer to work again like new.
Ali is awesome! He helped me with everything I needed today! Come by and get great service!
Went to get my gaming computer’s screen fixed, and yeah they fixed it, but ruined the voice input and the camera of my computer. The computer screen is not fixed the best, the screen they put looks smaller than what actually fits in the computer. And I’m guessing that they had to open the computer to put the screen in, well they didn’t close it right cause now it’s open and just hanging there( added detail: someone accidentally dropped it from the couch, but I’m pretty sure it should’ve closed properly not stay open, and the audio and camera didn’t work before it was dropped)
This company did an excellent job. We had broken a laptop screen on a business computer. They had it fixed in less than one hour on a Saturday eve. Great service.
I called on Sept. 8th at 6:54pm to see if this company provided a specific service. I could barely understand the man due to his heavy indian accent and his short responses that lacked detail, as he was barely attempting to answer my questions. He seemed to be annoyed with having to explain what services he could possibly provide and if those services were even in alignment with what I needed for my situation. Even after explaining that I was getting quotes/researching services only at this point, he continually spoke to me in a demeaning manor, didnt answer my questions and continually tried to convince me to go into the store to have him look at my computer for $200. I explained that wasnt going to bring my computer into their store w/out understanding what services they provided. Still confused, I asked him what training he had and what his experience/credentials were (to hopefully better understand his capabilities.) He began to laugh at me and then stated, you said you werent computer savvy and youre trying to ask me what my training is? I accused him of being rude and unprofessional he told me that I can take my computer elsewhere. Absolutely disgusting and unprofessional behavior. I called back twice, to get the mans name and to speak to the manager but no one answered. To think that a person will invest in your services after youve just demeaned them, is pure insane behavior. Customers, please dont condone this behavior and please dont support this businesss practices. Houston needs respectful and ethical business owners.
Big fraud they are bad service and liars on face that you cant recogniseI will never recommend anyone to get any service from them.
Ive had several computers repaired at this business. All work has been excellent and on time. These guys are honest and good at what they do. I highly recommend them.
Very helpful guys. They know what they are doing.
Sam and Ali did the great job on my all in one dell desktop.. works like new and all data is also saved.
Excellent work done on my desktop
Awesome establishment. Sam is always so friendly and honest. Ive been here twice and they replaced my screen within 2 hours both times. Not only do they fix it, but they are quick! I will be back for any phone/cpu needs. :)
Lots of Parts and up to date computers and laptop at good prices.
I took my laptop in to get fixed because I accidentally dropped it. I want to thank both of you for taking the time to fix my laptop. I know it took a little longer than expected to put it together but I really appreciate the time yall spent on it to get it fixed. Its working perfectly. These guys are professional and will go out of their way to fix your laptop. Thank you! Highly recommend.
I came here to get a new power supply for my desktop. Within a few days they replaced it. I came to the shop and the computer guy wasnt there, but the cell phone repair tech was. I had asked him to boot up the computer. The guy was moving soo slow. SLOTHS ARE FASTER THAN HIM, he wasted so much of my time. I didnt want to deal with him so I came the next day to see the computer repair tech. He explained that they replaced my old power supply, with the OEM unit, and he gave ME my old power supply back too. When I got home it took the computer 3-5 times to boot up. I thought it was just a new power supply thing. Its been OVER THREE weeks since, and I have a recurring issue everyday. I dont believe they put a new power supply, and I WONT BE RETURNING TO THIS PLACE.
We had some issues, but they were very professional about it, and made everything right, they are ethical people, I would highly recommend going there🙂
Response:I have used your services multiple times and have receipts to prove it. No one here is intentional out to hurt small businesses. If anything, the idea is to support small businesses. The purpose of reviews is to provide feedback to help others. I’ve had a negative experience with your business, it’s simple as that. FYI I use Yelp in most cases and if I feel I want to share my experience further I use Google Review in rare occasions, that doesn’t make my review fake. If I use Google to share bad experiences, so be it. Again, just because you don’t like my review, it doesn’t mean it’s fake. I love how businesses use that as an excuse for poor service that is being called out. This is the same attitude I got when I called to complain about my problem, instead of focusing on rectifying the issue. Thank you!Can you tell me when did you bring your computer, we never fixed your computer. you have reviewed only 1 star to every business you have visited. your fake bad reviews hurt small businesses.Please stop doing that. Thank you
My laptop screen was fixed there in 2 hours. Great customer service.
Replaced laptops cracked touchscreen.Good experience, job well done.
They great job for recovering my data from my broken laptop. 5 Stars for them
Great Service center for laptops and cell phone.
Great Service by Ali the owner. The only shop for computers I trust in Houston the greatest Service they give and the Greatest Treatment they give the customers.Every customer treated like hes the most important customer in the world.Simplest explanations about the problem and fast solution usually overnight.Also very affordable prices, Almost half price from other places.You may say to Ali hi from Mickey who sent you there. You will come back to say Thank You.
Good facility for laptop repair
My laptop would not boot. Turns out I had a bad memory stick. It was about $100 parts and labor. Which seems fair as they had to troubleshoot and they included a cleaning of the laptop. And it was done in a day.
Came here to get my fan replace on my gaming laptop and was fixed ASAP and for a good price! Sam told me exactly what needed to be fix and was very clear about it too. Highly recommend coming here to get ur computer or laptop fixed, the service here was amazing!
Fixed my Hp laptop in one day.. excellent service
Great prices on repairs on cell phone.
Good job done
I had my laptop fixed from this store about two days ago. Very professional. Ali was very helpful. I will highly recommend this place.
Great service provided by them.
My computer died, was not even able to boot it. Went to Best Buy Geek Squad, they wanted to charge me $99 and it would take up to 10 days to get it diagnosed. They dont seem to understand that some people need their computers get fixed asap, cause they need it to work and make money.I googled and Houston Computer Geeks popped up and boy am I glad I stopped there.I entered their store 30 min before close, it took them 15 min!!!!!!!!!!!! to get it diagnosed (compared to 10 days at Geek Squad), they kept it over night and brought it back to my house the next day afternoon. Connected all my devices, checked if everything was working properly and also let me check it.They did not even try to sell me anything, I thought I would need a new video card or something, but no.They charged me a very reasonable price.I learned my lesson... Stay away from corporate owned businesses as far as you can and support your local computer repair shop.They care about their customers.Excellent experience, will recommend them to all my friends.Thx guys
Got my MSI Gaming laptop repaired from the dead. Took a week due to ordering replacement chip but laptop is working again.
I took my laptop to Frys electronics they asked me $75 for diagnosis. I left and found Computer Geeks on my phone and they took care of my laptop with in 2 hour and only charged me $59.00. my problem got resolved. They explained me everything in detail. 5 Stars for them.
Took my custom desktop for a repair. Held my desktop for about a month. Never called to give me a status update or any information, I had to call multiple times. Told me Id be given a call back but was never called. After a month I called and they just said they couldnt fix it and told me to pick it up. No further guidance. Took it somewhere else and had it fixed in hours.
By far the best place to resolve your computer related issues! Fast, resourceful, reasonable & trust worthy! Owner Mr. Shezad is courteous & friendly.Highly recommended !
Got my Samsung laptop fixed . very quick and reasonable price.
Ive known Sam, the owner for about 6 years, since they first opened and hes always taken perfect care of any issues I have with my computers and has the lowest prices. Just recently I brought my daughters Mac, which out of the blue burnt the screen and hes fixing it for half of what Apple charged me. Besides, my daughter needs the computer for school and its nice to be able.to count on Computer Geeks!
Sam & Ali helped me to fix my laptop screen. It was really urgent and they did job on time..
Did best job for my computer
I am very bad in computers, these guys helped me and explained me every thing in detail. Sam was very nice and friendly. My Computer is running virus free and very fast.
I was very impressed with the level of service that I received here and would recommend them to anyone. I had originally went and checked them out because of their good reviews and that they do free estimates and diagnosis. When I went in I dealt with Anwar who was very patient in helping me figure out the problem. He offered me a very reasonable price to solve the problem while saving all of my data that was on my laptop such as pictures, documents, data, etc., which was extremely important. My laptop was finished the next day. Before I left he fired it up and showed me that everything worked and of course there was NO additional costs, fees, or anything. Whether you are having a minor computer problem, or are at your wits end trying to figure it out, like I was, just take it to Houston Computer Geeks and they will help you out. Just ask for Anwar. Once he told me that he could solve my problem for a reasonable price, I slept a lot better that night then I had the night before. Dont go anywhere else first, go straight to Houston Computer Geeks.
My HP laptop was hacked and hacker was asking me $400 to fix it. These guys fixed it for only $89 and now it works like brand new.
FIXED MY LAPTOP IN 3 HOURS. VERY REASONABLE COST
I bought a refurbished MacBook Pro from these guys and Im very pleased with it. Had a problem with a Seagate external hard drive one time, I couldnt pull up 2 TB of music. They fixed the problem within an hour... These are my tech guys
Make sure that you negotiate the price. Whatever price they give you, is going to be wildly exaggerated. In addition, they initially tried to sell me a refurbished MacBook instead of fix my computer. They threw on services that I did not ask for w/o my permission, so the final price was high. Because the receipt I was given was not itemized, they were able to charge me for other things aside from the one thing I asked for them to fix. When I returned to ask for a refund for the services I was given that I didnt ask for or want, they treated me very rudely and told me that I was trying to cheat them.
Got my phone fixed here @ very reasonable cost.....
Knowledgeable guy and friendly service.
They fixed my mac book in the same day at affordable price!!! And they also explained the problem which was a bonus!!
Didnt fully fix my computers now they wont turn on..
Quality service and great experience with these guys.
Took care of my Office network and routing problem.Nice service and great prices.
Very helpful Geeks. Fixed my Desktop viruses now it runs like new.
My laptop was broken and they fixed in 2 hours, great price
Excellent service
Fire your other geek guys and hire these because the service and level of professionalism is amazing and beyond words. I would go with these guys in a heartbeat
They fixed my desktop office computer and now it works like new
I brought my laptop on Thursday and got it back fixed same day.. very reasonable guys.
Their hours are wrong and the guy opted to not even ask me what was going on, he just looked at me and drove off.
Nice repair facility. charges are reasonable too.
Excellent Service provided by them..
Fixed my laptop in 3 hours
Excellent customer service provided.
Houston Computer Geeks did great job on our Business Computers.
Very good service provided to me
Ali and Sam provided excellent services.
They couldnt change keyboard in four hours
My toshiba laptop was fixed same day.
Ask for Ali. Guy fixed my computer in 1.5 hrs when other IT guys couldnt help for days.
VERY GOOD SERVICE
Excellent service.
Great service, thank you Sam
Nice guys
Good Support
They did good job on my laptop.
Very Helpfull
Excellent service..
Very Nice
EXCELLENT
GOT HELPED...
Thanks