I literally just left and Nabeel was just great! Very honest and was able to put in my new Honda Accord sport. I don’t have much patience but this experience although long wasn’t excruciating at all, “got em in got em out”. If I there is anyone looking to buy nabeel is your guy! And to think he sold me my car on his off day.

Very slow service. I have been here since 2pm for my B1 service. now it’s 17:30 and I was told there is gonna be another 30 minutes wait. I have been coming to this location for service several years but this time I feel extremely disappointed at the efficiency.

Cristian is the best! Patiently answered and worked through all my questions and concerns regarding my vehicle. Even found a generous discount off of my repair estimates!

What a great experience! I was an out of state buyer, and was treated like family. I flew in and was picked up at the airport, and paperwork was handled QUICK and efficiently. They had me on the road home in no time. I have purchased a number of new cars, and Kim Eddy made this the fastest and easiest no hassles experience. And…… even the coffee is great there!

This was 100% the best car buying experience I’ve ever had. The customer service was amazing. Our salesman Nabeel was very friendly, easy to work with and made us feel comfortable and well taken care of. The finance guy was great as well. The sales manager even came out to make sure we were having a good experience. Overall just a great experience, will definitely recommend people to this dealership and to Nabeel.

Extremely satisfied with the purchase, more so with the excellent customer service received. The guys there have great attitude and very helpful. Special thanks to Jose, he went out of the day to help me through every step of the way. It was my first time buying and had a wonderful experience. Highly recommend them!!

I am very pleased with the services at Sterling McCall Acura. David was personable, explained services and options in detail, and made good recommendations for my vehicle. The service was quick. I made a same-day appointment, dropped my car in the morning, and my car was ready to be picked up by noon.

I was pleased with my visit to the service department today. Service was completed in a timely fashion and my technician was very detailed in explaining my work order.

I don’t ever write reviews but I would like to thank Darell for his honesty and doing everything he can to find the perfect vehicle for us .and Kim for taking care of my family . Very happy with our 2017 Ford Explorer! I would definitely recommend .

My salesman, Shelby Easton, was great! 5 stars! However, your finance person was a joke. We started certain things over 3 times. I was with him way too long!

Had a great experience at Acura today! Nisha was extremely nice and made sure to update me with any recent news regarding my car. Thanks!!

I’m a lifelong Acura owner, just moved to TX. The quality of the service department is what keeps me as a customer. This was my first time at Sterling McCall Acura. David Gilbert was my service consultant. He was prompt, personable, very knowledgeable, and very attentive. I had a choice For Acura service, and I definitely made the right one. I own two MDXs, having just purchased a 2022. I look forward to a long relationship with David.

David was great to work with, clear with the communications & explanation on what needed done & why. He was friendly & provided excellent service - I’d highly recommend requesting him for service appointments! Everyone at the dealership, quick to say hello & ask if you needed anything. Something I noted was that there were a handful of regular clients there & it was nice to see the friendly interactions & conversations, it was clear they cared about their customers.Update because Google wouldn’t let me leave another review about how good this team is here. Another service & another great interaction. From scheduling to completion of service, they’re working towards a great goal of providing a great customer experience! And again, thanks to David for being a fantastic service advisor!

Im a long time owner of Acura cars. Most recently with the RDX. My recent service technician was Brandy Ramirez. Prompt, extremely cordial, and knowledgeable. She highlighted things that are elementary to some owners, but which were new to me. I really appreciated her helpfulness.

My experience at Sterling McCall Acura was amazing. My car broke down on Saturday and one of my good friends referred me to Darrell Babineaux, I called him on Monday explained the situation and by Tuesday I was financed for a 2021 Acura. I had never purchased or financed a car before but Darrell made the process very smooth my whole deal was done in 3 hours or less, he also educated me on the buying experience. If your looking to purchase a car I would definitely recommend him he’s more then a car salesman he actually making dreams come true and putting people in their dream car like he did me. Thanks and thanks again.

Wonderful experience and great service to secure a stylish and efficient vehicle.HoustonDanny, Roxanne, and EduardoYou are the Best.

Purchased my 2014 Lexus there and Rigo my sales person was very transparent and helpful, loved that they were attentive to me specially the manager Kal that came and introduced himself very kind and professional. Will be recommending this dealership to my co workers and friends.

Fantastic experience from start to finish. Nabeel helped me buy an Acura MDX. He was cordial, informative, helpful and super-responsive. There were some special delivery requirements that I needed, and Nabeel and team made it all work smoothly. I think it was my best car buying experience ever.

I walked in knowing exactly what I wanted and needed and Darrell and Johnny took me to the finish line! I really appreciated Darrell for going the extra mile to show me all the unique features of my new RDX, filled my tank up, and showed patience as I weighed my options. Johnny in finance was a true wizard and helped get me in a comfortable monthly payment, keep some money in my pocket, and drive off the lot in my new car! Thank you gentlemen! It was a pretty seamless transaction!

Good luck getting in touch with anyone about anything once they take your money, doesn’t matter if it’s an email, text or call.Literally tried everythingI still have to go back for my plates, wonder if the dealership is still even there.

Service was backed up and I had to leave my car overnight. Nisha did a great job of making sure my car was ready on time the next morning and took care of my transportation to and from my home to the dealership. Had no problems and was pleased with the overall service. Great job!

The staff here was extremely helpful during my experience buying a car.

This is the best experience I’ve ever had. Nabeel Jaghab was the nicest car salesman who went above and beyond to take care of my needs! Ask for this guy! I love my car! I got a great deal and the service was impeccable what more could you ask for. I recommend anyone who is looking for a car to come here.

I needed some regularly scheduled maintenance done on my car and very much enjoyed my experience here! Even though they were busy, the staff, especially Antonio, were very communicative and helpful, so I was out of there as quickly as possible. Would recommend!

David G the service consultant is amazing! Today was only my second time coming in for service. I must say I felt taken care of from the moment I pulled up. David has great customer service and cares about his customer.

The air condition of my Acura went out in August during the summer heat in Houston, Texas. I took it to Sterling Mccall Acura on a Friday. It was diagnosed on the following Monday and ready for pick up on Tuesday.They did a great job. Communication, pricing and customer service was perfect. Thank you David Gilbert for your courteous service.

Recently bought an Acura RDX from Sterling McCall Acura. My Salesperson was Muhammed Shafiqi. He listened to my needs and did not pressure us in buying. We did not purchase the car on first visit but due to his great customer service and better price compared to other Acura dealers we bought the car on our second visit.

They make servicing your car easy and efficient offer loaner card and great customer service but its not cheap

I purchased a 2013 Audi Q5 2.0T Quattro. The entire process was smooth. I completed all paperwork online,before arriving. Once on sight,the salesman Isaiah Woodard was top notch. He had the vehicle prepped,gas tank full,and fully detailed. The finance manager had all paperwork ready to sign. I was on sight for maybe 45-50 minutes total. This is the best car buying experience Ive had in 20 years. Thanks to the entire Sterling McCall Acura team.

Recently purchased a 2012 Lexus IS 250 from Sterling McCall Acura dealership with the assistance of Rigo Moreno (Sales Associate). It was such a great experience. Rigo showed a tremendous amount of professionalism and courtesy. More importantly he was very responsive to my urgent need to purchase a used vehicle. His clear, concise and no nonsense approach was greatly appreciated. Sterling Acura will continue to be my go-to dealership of choice.

Everything worked out really well and Juan Macias helped a lot. I appreciate your patience and assistance with everything. Been at Sterling McCall service for years and he and Christian are great!!

Sterling Acura McCall in Houston are a bunch of CROOKS!! They took my $10,000 that i put down to buy and sold me a car that they new the hail damage was more then$15,000! They told me it would cost $1500-$2000. The used car sale manager Kyle will do nothing to fix this HUGE disappointment that he put on this dealership. . They wont do anything to help fix this purchase. They took advantage of me! Now they are laughing at me!! I thought they could be trusted! NOW I KNOW THEY ARE NOT TRUST WORTHY!!! I FEEL I WAS ROBBED!! THEY USED ME!!

I had a great experience with Sterling McCall Acura. The service people were on top of their game, and they got me out in a timely fashion. Thank you!

It was an overall good experience. The technician I had this time was not very good. He didn’t explain why my bill was much higher than expected so I have to call them. He just was as helpful as I’ve come to expect from them.

I always have a great experience at this location! The service is really great, and Antonio Mara explained everything to me. I had questions about some damage that was done to my car. Antonio, gave me information to a collision location to get everything taken care of. I’m very appreciate of Antonio.

Jerome Dunu was an amazing salesperson. Never felt pressured, negotiating with him never felt dishonesty was in play. Live in Louisiana and flew down to Texas with a seamless purchase. So Grateful!

Very reasonable, not pushy. They did a fantastic job helping me find solutions to issues with my car even if it avoided them taking a check. They look out for their customers.

My overall experience at Sterling McCall was amazing. Great service. Everyone was very professional and it didn’t take long at all to complete the paperwork. DJ in finance was amazing and so was my salesman Daniel Tarver. If you are looking to purchase ask for Daniel he was honest and very professional!Ashley

We are very pleased with our experience at Sterling McCall Acura. Our Service Consultant David Gilbert did an outstanding job making sure we were taken care of since the moment we walked in, he is very knowledgeable, was highly responsive and informative throughout the process and made sure we understood the recommended service report. We also appreciate the complimentary drop off/pick up rides he set up for us with ALTO. We look forward to coming back and working with David again.

Great first experience with the service center. Easy to schedule, walked through all the work that needed to be done, was provided a complimentary Uber ride to work while waiting, received text alerts with recommendations that I was able to view pricing and approve on my phone, was able to communicate questions and concerns vis text, and wrapped up with an easy check out. I used to go to another Acura dealership for services and felt the experience here was better. Will definitely switch my major services over to this location.

Excellent visit to get my MDX inspected! Juan went out of his way to provide a 5-star experience and to help me understand the details of my inspection report. These guys are first class! I highly recommend!Thanks Juan and Sterling McCall Acura!!! I will definitely be back!

I went to the dealership to have my car serviced. There were more problems than expected but my service person, David Gilbert, made sure everything hing was done timely and resolved to my liking. Thank you David!

I enjoyed the service here and the people were a big help! If you end up waiting at the dealership during service, theres some nice snacks to munch on and coffee to sip :D

I’ve been bringing our vehicles here for years. Courteous and prompt service. All I need to tell them is the service code shown on the dashboard. They don’t push you to get unnecessary services done.

Raphel Jones was amazing! She was very accommodating and she worked with me to ensure all my requests were fulfilled in a timely manner. The the work done on my car was good and the washing and vacuuming made my car look brand new! I would recommend Sterling McCall Acura to anyone..but be sure to ask for Raphel Jones-she is the best!!

Good service n the girl work for my car today she awesome. After car done clean n smells good like new car 🔥🔥🔥🔥🔥 her name I think Tamera or keysha. Anyway. She the best

Brandy has been an excellent service personnel.

I received amazing service at sterling mccall Acura!The process was really easy and quick.Eduard Juarez helped me pick out a really nice car and answered all my questions. His customer service was phenomenal and I will recommend my friends and family.

My brother bought a new mdx car that had issues, trade it back for a different one. They were supposed to transfered all coverages and plans, however they down graded his road hazard tire and wheels plan from the original premium to deluxe. Been leaving leaving and he even went out to the dealership to rectify the situation. They promised a call back, yet day after day, week after week, voicemail after voicemail, we are still awaiting for a call back.

I was very pleased with the services that I received from Darrell Babineaux. The process was immensely easy while being provided the magnificent service that was afforded to me. I really loved that Mr. Babineaux never gave up on my situation due to some credit issues that I encountered. He worked hard throughout the day to get me the best deal possible. He was determined to find me a car that I liked. He followed through and completed the deal. Lastly, he was persistent, transparent, attentive, great communicator, patient, honest, professional, dedicated and a dynamic salesman. I will surely recommend him to my family and friends.

I have always taken my car to Sterling McCall for all my services needs and never been disappointed. I always reserve my services with Antonio and he is super helpful. He always teaches me something new about how to keep my car at its highest performance. He is passionate and is excellent with his service. It is always something I look forward to. Thank you Sterling McCall for having such high performance individuals as your team members.

Antonio in service always makes sure that my service needs are met and goes above and beyond to make sure I walk out well informed and satisfied.

Mr. Babineaux does it AGAIN!!! Professionalism at its best!!! No hassle, no wasting time, I had a specific budget in mind, Mr. Babineaux stayed within that parameter & closed the deal. I walked out a satisfied customer for the second time!!!!! Go see him today!

They have great deals and coupons for service. David Gilbert is an excellent service advisor and I highly recommended him. I like that they offer free pick up and drop off, if your estimated wait time is long, through Alto which is like the luxury version of Uber. The lounge area for service isn’t particularly nice, but it’s old, and they offer refreshments and snacks.

The facility is clean. Love the coffee and muffins. No water today. The service is extremely slow. We were there for almost 3 hours for an oil change/ tire rotation. So the service is a 3 star but our service consultant Rafael Jones made up for it. She was very nice, friendly, loved her personality, kept us up to date, she was accommodating and understood that we were there way too long and her hospitality gave this experience a 5 star. She definitely made our experience more pleasurable. Glad she was there today. Hope she’s there when I need to come back again.

I bought. 21 RDX and the folks at Sterling McCall Accura made it easy. They were candid and straight forward. There are no super deals in this low inventory situation, but they worked with me regardless to get me a fair deal. Kim and team at Sterling McCall made it easy.

Brandy was great at keeping me informed about progress and helping me maintain perspective regarding my warranty company. I hope to work with her again. Ed Perkins

Johnny in finance is amazing! But as far as management and sales there is little to no communication. Called stating they lost my proof of insurance. Gave them a week to have my deal worked out and they still couldn’t manage to have everything ready when I got there. Waited a few hours just to have car appraised.

What an easy deal! It was fast! It was simple - especially when you have a great salesman like Nabeel Jaghab by your side. Purchased a 2021 Acura TLX in a few hours!! First class service from start to finish. New finance guy was great too. I was very happy with my interest rate! Thank You Sterling McCall Acura. Couldnt ask for more.

Brandy Ramirez always takes care of me. Up front on service work/details. Like that i can also easily book online and like the ease of communication via text/email and access to service reports while car is shop.

I am absolutely happy that I chose to purchase my car from Sterling McCall Acura. I had been looking for a new car and had been to several dealerships. I found this car online and was contacted by Charlie De Vega, who is an exceptional sales person. He was very professional and inquired about what kind of car I needed. When I went in to the dealership he went through all the details and offerings. Soon I was able to select and decide on my new car. I was also pleasantly surprised by the quick finance process. The finance director Bobby was super friendly and did a great job in providing good service.Overall this was a wonderful car buying experience and I would highly recommend Sterling McCall Acura.

Loved our sales rep. Mr.Vega made the whole process so seamless, love my car and loved the finance dept and most of all loved the experience with our sales rep! Thank you!

Rafael is great!We had a very pleasant experience at Sterling McCall Acura, due to Rafael providing us with great customer service experience. Shes a credit to your team. Thanks again!

Rafael did an amazing job getting me a loaner vehicle on no notice. Her communication throughout the process was amazing, and she was always cheerful and smiling. Thank you!

After a two days of trying to figure out what car to get next Tom suggested a sedan. Didnt think I would want a sedan asfer years of driving an SUV but he was right. The New TLX Advanced is great and he picked a great color combination also.The rest after finding a car I was happy with was easy. No problems with the prove or trade or incentives. The finance manager offer his options and I chose what I though was appropriate. Over all a great experience.

Great friendly serviceWould highly recommendVery happy with sales person Giovanni and the whole car buying experience

David was able to explain the details of my service where I was able to completely understand. Excellent customer service!

I originally came to Sterling McCall Acura back in Nov 2020. Darrell Babineaux was my salesman and he took his time showing me vehicles and going over lease vs. financing options. I decided to hold off on buying, but I remembered the great customer service. So, when I decided I was ready to purchase an Acura RDX, I didn’t hesitate to reach out to him. Once again, he took his time going over my options. I didn’t feel pressured or rushed and we were able to reach a deal. And, Darrin, the finance manager, made the financing process smooth. I usually dread the car shopping process, but these 2 guys made the process so easy! I’d give 10-stars if I could because this team deserves it.

Eduard Juárez and Johnny are a good team. I found the vehicle I went there for and the experience was good. Very good customer service. I’d come back here

David G. helped me with the warranty repair. It was a great experience with Sterling McCall Acura. Highly recommended.

The agent assigned to us was Brandy, and she was accommodating, hospitable and very kind. We had a great experience and would highly recommend for satisfactory service.

I had a good experience the vehicle I wanted was there and its what I got...they even worked the numbers for me gave me great value on my trade in and I was satisfied...I was a little taken back because they filled up the gas tank and washed the outside but I mentioned if they could clean the inside. Also I would have appreciated they reset the vehicle back to factory settings because Im have trouble programming everything. I did notice a few things that I didnt see wrong with the vehicle a few days later. Our sale guy was good I just dont think he was as knowledgeable about the vehicle that I like. Special shout-out to Kale And Dj the finance guy he really sold us on the vehicle and made the proecces smooth. We was in and out in 3 hours if that on a Saturday was amazing. I definitely would recommend if yiu looking for a quick no hassle car buying experience.

This was the best experience I’ve ever had at a dealership. The customer service was amazing, and our sales man Isaiah, and his manager cal were hands down the best!! Even after some hiccups the after care was amazing

Isaiah got me right with the camaro man go to him if you looking for new or used.

I bought a used car yesterday and Darrell Babineaux and DJ worked with me and my budget. They were knowledgeable, professional, and most importantly honest. You dont get genuine honest car salesman often, so I was glad and fortunate to have worked with them. They made the process easy and manageable. I left very happy and confident with my purchase. This is the second time working with this dealership to purchase a car and they havent failed me yet.

Great service as usual. Brandy was especially helpful offering a detailed breakdown of the services being provided. She was also very friendly.

We have a 2006 Acura TL with over 200,000 miles under its belt. It recently started to make a knocking noise on one side of the engine. We took it to Sterling McCall Acura and they quickly diagnosed the problem and got it repaired. Not surprisingly, they found other issues with the car, mostly leaking gaskets, and we got some of those fixed as well. Our service agent, David Gilbert, was friendly and professional and took the time to explain the various problems. We were quite pleased with our experience at Sterling McCall, as we have been in the past.

I had previously leased my Acura at Gilman Acura and had a horrible experience there. I chose to come here and see what my options would be for an RDX. Ed Juarez was very helpful and helped us out and together, we were able to come to an agreement to the numbers that would work for me. Johny was my finance person and he was very helpful as well.PLEASE NOTE… Make sure to get information about any promotions that may be offered by the dealership prior to coming here. I had gone in because I saw the promo of a $300 gift card when dropping off your lease which I thought was a great deal. I asked about it prior to signing the paperwork and was told they would let me know on Monday AFTER the purchase was made. Apparently, on Monday I found out I did not qualify for this offer because the car needed to be “dropped” off when the lease ended — not a couple months early.Other than this, everything was to my satisfaction. Thank you Sterling McCall.

Had a decent service experience. Replaced both front struts, condenser and radiator fans, thermostat, sway bar links, performed alignment, replaced 1 motor mount.Service advisor(Trenisha) did a fantastic job so anything I write here does not reflect her. The tech had to disconnect my battery in order to clean my battery terminals but when I picked up my car somehow the presets were magically set to random stations which is annoying as HELL. I’ve seen this happen way too many times at big dealerships such as this one.Also my car was not washed as promised at the time of pickup.Other than these things, it was fine. They are a great dealership! I bought my 2008 RDX from them in August 2008. Go see Shelby Eastin in the new car department!

I have always been pleased with the service I receive at your Acura location. However, Ms. Rafael professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Great job and really appreciate the outstanding customer service.Kudos!!!

Excellent service by David Gilbert and team. Professional, polite and diligent. Will surely revisit and refer others to visit.

Great customer service. Clean facility. Very professional. Only reason I didn’t give 5 stars is the wait for an oil change was two hours- that’s WITH an appointment.

Great service! Antonio is really helpful and knowledge. Highly recommend taking your Acura here!

Darrell Bodeuax was absolutely fantastic and he got me a great deal on my new lease

Service was fantastic. Minimal wait time. Waiting area was clean and Antonio Mora, the service rep that helped me, was an absolute gentlemen that I will request the next time I’m at Sterling McCall.

Rafael is a very nice young lady. Very professional and didnt try to push any repairs that i could get done at a later date. She also went through the sheet the mechanic prepared and explained things to me.

Brandy is amazing. Love, love her customer service. Explains the problems and issues with your car in layman’s term. Breaks it down like a third grader. This I need because my budget doesn’t always allow me to fix everything at once.

Juan Macias is a great advisor!Very nice and accomodating..they did a great job of detailing my MdX

I will never buy a car from this dealership on the SW freeway. My sales person Emad Oweineh is the worst sales person. He over promised and under-delivered in typical salesperson fashion. I called and was transferred to a sales manager on today and after I told him he was being condescending and that he was lying about calling me and saying I didn’t show up twice he hung up the phone. He came on the phone defending his sales rep instead of listening to me in full. Also, I called him a a-hole which probably made him mad because people don’t like to hear the truth. This has been by far my worst experience when purchasing a car. If you must shop with them do not use Emad because he will read your text and not respond.

CHRISTIAN was Awesome! HIGHlLY recommend him to be your Service Person!!

Jose Sorto was a great sales person and took the time to explain details about the vehicle. He made it very easy for us to understand the vehicle in detail as well as the process for buying. He even deliver the car to us.I will recommend Jose as well as this dealership to anyone who asks. We are glad to own our Acura.

If you’re in the market for a new car you should definitely stop here. Our sales representative, Daniel, was attentive, patient, and made the process very comfortable. He answered all of our questions and made us feel at ease.

Great place, Eduard Juarez is the man you want to see, he gets the job done. Took a lil Time, like any other place would, due to the great conversation you wouldn’t notice. Highly recommend.

Emad is absolutely amazing, he goes above and beyond for his clients. I recommend him to everyone!

Rafael was great!! She answered all my question and gave great customer service. Will be asking for her specifically every time I go.

I was just looking at the vehicles and began talking to the salesman who told me all about the vehicle I was looking at. Then I became curious about the SUV, my wife and I decided to go for it. I agreed to the deal that I was presented. I wanted the RDX but I choose the MDX. It’s now my SUV. The salesman and General Manager were awesome. They made my buying experience very easy. Thanks for all they did to help me lease this SUV. Johnnie in Finance was super.

Well explained all details of the service. Best service offered. Thanks

David G was great.He was attentive and prompt. I appreciated his professionalism.

Fast, Friendly, and Courteous service. I would recommend Sterling McCall Acura to my friends.

My husband and I had actually come to the area (we live about an hour and a half away) to look at a truck that was at another dealership but didnt work out. So we decided we would stop a few places and look and this place was our first stop. We didnt see anything like what we were looking for and then sales associate Mr. Daniel Tarver came to help and said he actually had something in the back that was traded in the week before. Well to make a long story short it ended up being the truck we bought. I like to cover all my bases (I can be a handful at times) and Mr. Tarver was great and helped make everything work out. Overall it was a wonderful experience!