Ive been here twice over the past years to test drive cars Im comparing to buy, this time I was helped by a very knowledgeable guy from the service department, the only sales guy around was sitting chatting with someone, then went to play with his phone; they must sell a lot of cars because sales guy didnt make any effort to engage.Got the information I wanted, I might buy one of these sweet machines in the next months.Maybe dealerships must die, cars should be bought online.UPDATE: I bought a new Vantage in October 2019, got a great deal, the process was easy and pleasant, so far I have always received good service.

Helpful staff! I dealt with Jim specifically at The parts Department

Nice relaxed atmosphere, Salesman are knowledgeable and not overbearing. Purchased a new Vantage, awesome car.

I recently purchased a DB11 from RR of Houston. It only came with one key so I decided to buy another key from Aston M. I called ahead for the price and availability and then made an appointment for 1pm the next day. I met the service manager Mike and told him why I was there. That was not an easy conversation to explain I wanted a 2nd key. However, we got through it and I left the car for two hours. During that time I had an urgent call from Mike saying an important issue has risen. When I got back there Mike explained the VIN did not register with the AM system and he could not release the car back to me. Despite the car being registered with the DMV, had an up to-date Carfax, he decided not to release the car at the request of Aston M. He could see warranty work done on the car on 2019 but it would not register in his AM diagnostic system. The following morning I called my attorney and sent him all my paperwork. He made it really clear, the dealership had no legal right to hold my car. I called Mike and said I was coming to pick it up as there was no update on the issue. He responded very loudly that he would not release the car until Aston in the UK cleared it up. I told him I was coming down with my Attorney and the Police and he still refused. As a courtesy, I called the dealership I purchased the car from and they immediately called Star Motors. Twenty minutes later Mike the service manager reluctantly called to say he would release my car.I would never buy a car from them and certainly NEVER recommend anyone have their car serviced there. I was furious with the attitude of the service manager.(Update) One week later I had the car shipped to Aston Martin in Austin. They had no trouble using my car on the AM system. Key was programmed and problem resolved on one day. Stars incompetence lost them a new customer.

Highly recommend having Daniel Troup take care of you for service and sales. He knows Astons inside and out better then anyone else. Thanks again Daniel for taking care of our Aston needs.

My kid is a car fanatic. Every time we have been here, they have been so kind, helpful and go above and beyond to make sure my kid has an enjoyable experience. They let us get in the cars, answer any and all questions and make it a personal experience. They know up front we are not able to buy, but they dont care. Great place!!

Im a huge fan of Aston Martin, but I dont know if you guys let people to go in the car dealership, I have been thinking about going over a year but I dont know if you can go in the dealerships.

Very professional sales people and staff. The selection is awesome.

Please replace Mike Doughty. This is by far the worst service department I’ve ever worked with. This service department ruins the Aston Martin ownership experience in Houston. Service your car elsewhere.

Best customer service ever, and awesome cars !

It is a great place and has the best Aston Martin here in Houston and great people that work there

Took in a DB9 we purchased for a full purchase inspection wanting to know anything that needed replacing. (We noticed a few things that seemed off like the headlight level and a slight pull getting on and off throttle.) In the 4 hours billed they found nothing but the tire inflator kit and wiper resevoir. Really surprised we did not get a laundry list of items since you get a more thorough recommendation of service when getting an oil change.