Ive been with D and M leasing for a little over two years now. And while the service has always been good, my experience with William Stephens, the last several weeks has been exceptional. Whether for purchase, rent or lease, a car can often mean big decisions and some degree of stress. Wills quick response, directness, friendly communication, and overall competency made the process easy. Im very glad to have made contact with him!
D&M was an amazing experience...Im in love with the vehicle. They literally got me into my dream jeep.Fast and Easy. EDWIN and his team was Awesome .EDWIN went over and beyond for me and what I actually wanted ...so glad I found this company. Happy to send friends and family...
Im very confused as to what these guys do... I called inquiring on a lease program. Instead they tried to get me into some buying program that Ive never heard of, in all honesty it didnt sound like a good program. When trying to ask about leasing options, they did not have any useful information and did not sound like they knew much about leasing in general.
I’ve leased two vehicles from them. I’ve always worked with Rejean hands down the most down to earth guy to help with the process. Never felt pushed or rushed on anything has your best interest at heart. Definitely will continue to do business with them
Excellent experience! Enjoyed working with Edwin. The process was quick, clear and professionally done. Hope to be a long term customer.
I heard about the this company on the radio so I wanted to give them a shot. Phillip Rodriguez reached out to me and was very attentive to what I was looking for and on top of finding me what I wanted. He was very easy, honest and flexible to work with. It took roughly 2 days to locate the vehicle but once Dylan and Phillip found it they sent me pictures to make sure the vehicle met my needs. Once Dylan explained all the terms, Phillip delivered the paperwork and the vehicle seamlessly. It was very nice not to have to sit in a dealership for 4-5 hours. The best part was the delivery of the vehicle to my house and took my trade in! I will be a returning customer and will be referring all my friends and family.
This is our second lease and the experiece was fantastic! Melanie Champion is absolutely awesome! She takes our calls at all hours of the day and night. She is an absolute professional and always make the process seem so easy! (we know she works very hard behind the scenes) D&M have great programs and we look forward to our next lease. We will definately be returning and recommending to our friends and family.
I have leased three vehicles using D&M Leasing Houston. This review is specifically for the leasing manager Thomas Torma. I absolutely dread car dealerships and this dude takes down your wish list and what you need to do financially and literally makes magic happen. Each time I lease a new vehicle it is absolutely mind blowing how easy the process is with no hidden agenda. Information is always straight forward. If he cant make it happen, he will recommend the next best course of action. The energy, communication, and effort he puts into finding the perfect vehicle that fits my situation at the time is hands down the best I have ever seen. The absolute best part is I never have to talk to a dealership or even leave the house. He shows up in the driveway and hands me the keys! I pray that he is there for many years to come because he is the only one I will seek out for all my leasing needs in the future.
Melanie Champion has never failed to meet any requirements within the deal. She is professional, articulate, and personable. Taking an interest to find the best vehicle to fit the needs, and strives to make an honest and fair deal. Will definitely do business w/D&M Leasing, and Melanie again in the future.
What a fantastic experience. Melanie Champion and the D&M team was responsive, professional and very diligent in finding me exactly what I was looking for in my next vehicle. I heard back from her within 30 minutes and had regular communication through the afternoon, evening and next morning. Viola, less than 24 hours later the vehicle was delivered to my work and my trade in was taken away. Great company, great experience!!! You have a return customer when the next time comes around!!!
From now on, when I need a vehicle, I will ONLY utilize the services of D&M Leasing. No more dealing with car dealerships for me. D&M leasing are more than just a dealership. In Cheryl, I found an advocate who tirelessly got me the best deal. I honestly couldn’t believe the deal I got. She is a PRO! And such a friendly, patient, and supportive individual. Her advice was invaluable and her promises were kept. Thank you D&M Leasing and thank you Cheryl. Do yourself a favor and give D&M leasing a call before you buy or lease a car and thank me later.Ramy
This is my 4th car leased through D&M, they are very honest and explain every part of the process. They provide options to help me figure out what’s best for me and my family’s situation both financially and our growing needs. Plus they’re always willing to deliver the car to me when I can’t make it out to their office. They’re great people and a great company! As long as I keep getting their awesome service, they’ve got customers for life!!
DM leasing has been a godsend. Mr Darrel Williams have assisted me with my car buying experience. It has been one of the best experiences I have had with buying a car. I recommend them to friends and family is strangers as well. Dont waste your time with other companies. Im talking about hard-working a tennis customer service skills at a thousand percent. Will purchase more cars in the future with this company.
UPDATE: The President, Mr. Tim Cortez, reached out to me and along with Matt Wilson they worked everything out! They also got me switched over to my dream vehicle. I’m very grateful to you both! Thank youWARNING! PREDATORY LEASING!! This company is a total scam! They trick people into what they call a lease (its actually not) where you will end up paying tens of thousands over what the vehicle is worth. They buy the car from the dealer then basically finance it through a bank to you at whatever predatory terms they want. Therefore, its totally unregulated since they are a private party and you have no recourse. Just go directly to a car dealership for a lease! Trust me it will be way less than what these scam artists are charging.
Don’t do it. Hidden fees and long term leases set up for you to be upside down. Go somewhere else.
Stephen Ruiz and the team at D&M Leasing went above and beyond to find my perfect vehicle. My payment was exactly what I requested and the truck he found far exceeded my expectations. Stephen kept in constant communication with me regarding the process and answered all my questions. I am highly satisfied with the entire process and would recommend Stephen Ruiz with D&M Leasing to everyone.
D&M Leasing has been a great Vehicle Leasing experience. They take away the car salesman hassle and the pressure of getting into a new vehicle. They help with research, test drives, and present you with multiple options. The best part is they will give you a realistic view of how the car holds its value and will tell you if worth the money or not. After 3 years they have been easy to work with.
My husband found D&M Leasing online while during extensive research on leasing a vehicle for our daughter.We could not be more impressed!Humberto Martinez brought the vehicle from Houston to our home in Friendswood to test drive.He brought it back when we were ready to trade our vehicle for this new one and drove off in our old car.We never had to go anywhere and the customer service is unbelievable!Finding D&M Leasing is the best choice my husband made, next to marrying me!
Melanie was ontop of everything! She was a wonderful woman to talk to, extremely educated about cars and leases, any question I had she answered. She never took more than 15 minutes to answer an email or phone call, very proffessional. She never left me in the dark and guided me through the whole process with full discloser. I was able to get my dream car becuase of her! 10/10
Top of the line service.Even though I didnt purchase or lease a vehicle,it was a good experience.
You can most likely find a better lease deal yourself..
Delbar was Awesome! She helped me get out of a tough situation with my last truck and to get into the best one for me now. She is very understanding and provides the best customer service experience you could ask for. I will definitely be back when I need my next new truck!
Within minutes of submitting my info online I received a call from Greg. I shared with him what I was looking for and we discussed some details about leasing a car. Greg was so nice and helpful and he updated me on the progress of my request through out the day. On the second day he sent me details for two cars. Both cars met all of my expectations except they were both white. I never mentioned any color preference but when I told Greg he went above and beyond to find me the most awesome car. My shiny red car was delivered two days later. Greg made my first car lease so simple and seamless. My daughter and I love our new car and we are so thankful to Greg for everything he did to make it happen.
Jeff and David were awesome to work with. They went above and beyond our expectations..They were attentive to my wife’s needs and located the exact vehicle my wife wanted and could afford in another state.. They made the process seemless and easy.. David brought a vehicle to our house for a test drive..There was no pressure ever throughout the process. The next day he showed up at our house and we signed the paperwork for our easy lease.. Within 24 hrs of signing the paperwork my wife’s new vehicle was delivered to our home washed and detailed.. They delivered the exact vehicle my wife wanted at a price that we could afford.. They have definitely made us customers for life with D&M leasing..
“We just leased a car though Cheryl Seidner of D&M Leasing, and could not be happier with the whole experience. From start to finish, Cheryl was right there guiding us through every step, telling us exactly what we needed to know. During our first phone call (on a Friday afternoon), she was able to help us narrow down the types of cars we were looking at because (a) she listened to the specific reasons we liked those cars, (b) she was very knowledgeable about all of them, and was able to explain why certain ones wouldn’t meet our needs, and (c) she was able to tell us what people who actually had those cars liked and didn’t like about them. That saved us countless hours of research and legwork. The very next morning, she sent us a list of every car in the state that matched what we had decided upon. She helped us figure out everything from the color scheme to the options we wanted. Within a couple of days, she found the car of our dreams, and went the extra mile (literally) by driving it to our house and parking it in the driveway with a huge bow on the windshield! She stayed until we understood all the different controls in the car and how everything worked. The entire process was super easy, and we always felt like we were in good hands. She is a complete professional, but she treated us like good friends. Cheryl will definitely get all of our leasing business.”
**UPDATE** The customer service manager did reach out after receiving my review and offer to assist me if was still in the market for a truck, she also apologized for letting my file fall through the cracks twice.** I reached out to them in December to check out options for purchasing and or leasing a new truck. I was connected with a leasing manager that went through all my vehicle history and what I am interested in buying. During this call he asked for my social security number and pulled my credit report! I spent about 45 minutes on the phone then was told that I would be getting a call back later that afternoon to go over my buying options. I never heard back from him, after a week I called and left a message for a manager. A manager called me back and told me the leasing manager I was working with had been out with COVID since our call but he would have another leasing manager take my file and call me. To date (2+ months later) I have never received another call, email, text or letter in the mail from this company but now I have a hard pull on my credit for no reason!
Best thing I’ve done ! Toni Clari went above and beyond tog get me a Toyota Highlander for my wife’s birthday ! I’ve purchased 2 other vehicles for D&M Leasing.You can’t go wrong!!
Melanie Champion was outstanding to work with in helping to find the new vehicle that I wanted. She was great and helped explain the details of the lease and worked diligently to find the vehicle with the options I wanted. She was very professional and courteous, prompt with responses, and made the process very simple and enjoyable.
I have used D&M 4 times now and it is always a pleasure. Melanie Champion found the vehicles my wife and I desired and took the hassle of out of the entire process. No waiting, no dealerships, and delivered right to our front door. Great experience!
First rate service again. Melanie was absolutely fantastic. She made it a very painless process. Highly recommend.
Great Experience! Steven P. Was fantastic
For years, I have always worked on getting the best priced car for the lowest interest/payment. Followed by the hard push to pay it off early and get out from under the cost of car ownership. Only to find myself back in the need to replace that car with a more reliable one and start the process all over again. Until, I found myself talking with a co-working that used D&M services and then talking myself into digging into the whole concept of leasing a car. Well with the understanding that owning a car (or anything) that depreciates so quickly – I then realized that I was working hard to just cover the value loses every time while having to fully finance the purchases. But with a solid business model like D&M it was your concept that works with individuals to put all of the focus only on the one part of the given fact – that cars depreciate quickly and how do WE work out a plan to finance only that part. Thus we are now able to afford the car we want, keep ourselves in a solid car over the years that we wont start worrying us about breaking down.So, I just wanted to shoot a quick review out to say thanks for the support and professionalism from Delbar.God bless and look forward to touching base with Delbar and the D&M team again in a few years on our other car needs.
Who knew that car shopping could be so easy?? I wish I would of used DM Leasing years ago!! I love to trade cars every two years and after discovering DM Leasing and working with Matthew Wilson I am on my second car with them. They take the pain out of car shopping and do all the work. The best part is they come to you !!!If your looking to Lease or change vehicles frequently, give Matthew Wilson a call. Im loving my car right now! Thanks Matthew.B Cole
I leased a car from them in 2015. It was a great experience on the front end but when I wanted out of the lease and wanted to purchase the car, they made it as difficult as they could. Every surcharge for this and that came my way.It truly felt like once they sweet talked you into signing up front you had entered Hotel California you can check out any time you like, but you cant ever leave.I did However learn a lesson. Dontlease a car.
Anytime you are thinking about walking into another Car or Truck Dealership, you should stop and call D&M Auto Leasing first. In my case, leasing a car makes sense like it does for many others but trying to find your perfect car and dealing with dealerships has never worked for me. At D&M, you can lease any vehicle you chose. You can seriously send them a picture of the car you want to lease, give them a few hours and they will have it nailed down! I first went to D&M about 6 months ago and looking at my situation, they helped me decide that financially, I may not be ready to dump my large, negative equity newer car. I even spoke with my financial advisor and he agreed. D&M told me they would welcome me back when I was ready and they sure did. Two weeks ago, I called Heather Miller, at the Houston office for D&M, who I had previously worked with. She of course remembered me by name and the position I was in and we were able to find the exact Truck I wanted, at the perfect price, in my driveway within a day. They even picked my old car and all of the paperwork was taken care of over my phone. The rate I paid was also much lower than what was quoted to me at three different dealerships, while they also hit my credit with about 8 hard inquiries! The Dealer also tried to put me in a truck they had on the lot, that I didnt want, and didnt do much to help me find something to transfer. When you call the D&M Houston Office, make sure you speak to Heather Miller as from all my experience, she does everything possible to make the car leasing experience painless, convenient, and overall enjoyable. She walked me through different models, packages, prices, and had pictures of the actual vehicles we spoke about to me in minutes. She is definitely dedicated to me and all of her customers and I WILL be calling her when I am ready for the next new car or truck, which Ive been told is even an easier process. I usually dont take them time to write a review like this but the service, courtesy and timely professionalism was worth my time. Thanks to Heather, the Leasing Manager Jeff Cole, and the entire team at D&M Houston for my beautiful truck in my driveway and the ease of not dealing with pushy sales people, and instead honest and detail oriented professionals!! See you again soon!
Kevin was great at all aspects of the transaction. He was extremely helpful and honest and I definitely highly recommend him, he made everything easy and found me the car I wanted quickly.
This was my first time to lease a vehicle and Dylan Deffner, Leasing Manager at D&M Leasing made it a worthwhile experience. Thank you Dylan!! I will definitely spread the word....
I have never had a better customer service experience! Delbar went above and beyond to make sure I was happy, anticipating my needs, and keeping constant communication. I highly recommend D&M and they will continue to get my business in the future.
Delbar went over and behind to help me get a new car. She was very professional in getting exactly what I was looking for walked me through the whole process. I would recommend Delbar to anyone.
Just realized most of their 5 star reviews come from accounts with 1 or 2 reviews and no pic smh. Clearly fake reviews because it was a crazy waste of time and they dont deserve the rating they have. Spent 20 minutes on a call getting asked the same questions over and over because he was confused on why I wanted to lease instead of buy from him. When I said Im confused about whats so confusing to you, we somehow get disconnected with no call back...
Delbar was excellent to work with and made leasing a vehicle an easy transaction! She is friendly and professional. I highly recommend working with her!
Ive been getting my cars both for purchase and lease through D&M for over 10 years. This is the most efficient, no-nonsense way to acquire a vehicle. if you know what you want, dont waste time at a dealership.
Decent information, could have a easier web site to navigate
Repeat customer. D&M provides excellent, hassle free service over and over. Delbar was excellent in working with my needs and delivered as promised.
San lorenzo is a very accessible neighborhood place with lots of seating options and a pretty solid menu, if you value your salsa youll likely be impressed with the red stuff here, its warm and mild, tangy but has a roasted / garlic depth to it and its hard not to eat too much of it... No salsa verde though. They lean more tex than mex which I dont prefer but of course most of the people local to this location want it that way.. no pastor either but they are fairly consistent and priced well. Nothing here will likely be your favorite but youll leave satisfied.
I reached out to D&M to inquire about leasing a new SUV. I gave the finance department all of our information over the phone, and was told they would run some numbers, find a few vehicles, and get back to me. She was friendly and seemed eager to help I reached back out to the direct number I was provided the next day to follow up, left a voicemail, and got no call back. We reluctantly ended up going directly to a Sonic dealership. The Sonic dealership took care of everything we needed, quickly, followed up, and got us a better deal than expected. I am sure people have great experiences with D&M, but this was ours.
I cant stress enough how amazing the agents are, theyre all so very welcoming and always available for walk-ins, online or even if your just on the go. The agents are willing to work directly with you one on one to make your car buying / or leasing experience easy . They have such a wonderful team excellent top of the line communication and answer any questions you might have no matter what they want to make sure you have everything you need!!!!
They were very easy to work with. I went to the dealer and picked out the car I wanted but it was CPO, and the dealer only leases new vehicles. DM created a lease plan for the car and I had it the next day.
This is my second vehicle through D&M Leasing and my second experience with Kelly and it was another great experience. She helped me upgrade my current lease from a car to 4x4 truck and I could not be happier. She did most of the work for me after I gave her a list of features that I was wanting in my next vehicle and she found me the perfect one. Its an awesome vehicle with a better lease agreement than I would have received at any dealership. My experience with D&M Leasing and Kelly for both of my leases has been more enjoyable than any of my previous car buying experiences.
Absolutely abysmal service from day 1 to the final day of leasing.Countless ignorant, rude salespeople, just terrible.Stay away. Worst decision I made was going with these. Never again.Wish I could give zero stars. They dont even deserve 1 star.
I am a #boymom of three little ones. It was time. It was TIME to get myself into a snazzy minivan. Cheryl Seidner at D&M leasing did NOT disappoint! I contacted her about a month before my third little boy was due and said I may need a bigger vehicle for all these car seats! She was honest and open and informed me that I was still a little upside down from my last trade, and we should wait a little and pay that off more. Six months later, the time was right. I told her what I wanted, a 2017 Chrysler Pacifica, silver with black interior and all the tech features I wanted. She locked it down and delivered it yesterday! My family is ecstatic, we have so much more room and I dont feel like a soccer mom at all driving it around! Its COOL, clean, smooth and exactly what my family needed. I love D&M and Cheryl and will definitely use them again when its time to downsize!
Delbar was amazing to work with! She listened to what we wanted and she worked to make this process run smoothly. We spoke on a Monday about finance details and car options and we had the car delivered Wednesday with paperwork to sign. Super easy. I would recommend this service to anyone looking to finance or lease a new car!
Went to a barber in the area. GREAT SERVICE. I highly recommend...
Juanito005rdz Delbar elahi helped me out worked a miracle to get a 2020...Delbar elahi helped me out worked a miracle to get a 2020 Chevy Silverado 2500 Z71 thank you so much I’m telling my co workers about her so she can help them .
I am convinced that I will never walk into another dealership as long as D&M Leasing is around for me to call. I was assisted by the leasing manager Delbar. She was amazing when responding to all of my question, (and I had a lot). Delbar really went the extra mile to make sure that I was happy with my decision and that the vehicle I chose was in perfect condition when it arrives.
I am absolutely astonished with this establishment. It is not like your typical dealership by any means.. Its WAY better! This company truly goes above and beyond to make sure that the car leasing/buying process is as convenient, fast, and transparent as possible. I had a family friend who leases a car from this place and he told me how easy the process was, and I almost didnt even believe it until I experienced it myself! You literally do not need to go up to the dealership and wait for hours to get a car any longer! Everything is done via phone, text, and email and the process is very fast, easy, and revolutionary.Delbar did a fantastic job at everything from picking out a car with ALL of the specs I want to quoting me a great monthly lease price and working with my credit (Ive only been building for a couple of years). Not only that, but she even delivered the car to my doorstep and came into my home to sign only a few papers. The signing process was less than 5 minutes, and now thanks to her, I have a beautiful, brand new Mercedes Benz c300 with everything I wanted. She even set me up to go up to the Mercedes dealership to do a photoshoot with a cute bow! :)I will definitely be getting my cars through here for now on. Once you experience the best, its hard to go back to the rest! lolThank you so much D&M, and especially Delbar! You guys made my dream come true and changed my entire perspective on the car leasing/buying process! Would 100% recommend.
This was my first foray into the world of auto leasing. I went in not knowing what to expect. My first call was to a dealership. My second was to D&M. Chris took the time to understand what exactly I was looking for. He found exactly what I wanted very quickly. He took the time to walk me through the various leasing scenarios and explained the overall process in great detail.The two biggest things I have to say about him are that he was not overaggressive in the least, and he didnt call me every five minutes asking if Id made a final decision. He worked with my schedule, and that was a huge plus.Then came the final signing and car delivery, which he did at my house! Talk about one of the easiest transactions Ive ever completed, from beginning to end. I honestly could not be happier with how it all went down.Long story short, skip the dealership, call Chris at D&M!
Lousy. Lazy. They do the bare minimum. I will never do business with them again. My first and worst leasing experience. I literally do not know why they are in business lol.... Scandalous, yes that is the best adjective to use in regards to D&M Leasing. Contract was full of lies. My older mother was completely taken advantage of. But I guess that is just the name of the game right? I would be embarrassed to work for this company.
Just got my second car through this company and am SO PLEASED!! I worked with TK on this and he was amazing. Even when my insurance tried to slow things up he was extremely understanding, patient and helpful working directly with my insurance company to try and get everything handled smoothly. If you need to lease a car I definitely recommend this company and even more so recommend you get TK to be your representative. 5 stars, 2 thumbs up and one very very happy customer. Thank you tons D&M and extra tons TK for helping me get into a new car that will be perfect for our upcoming move.
It was my first time leasing a vehicle and I needed someone reliable who would look out for me. First, he was HILARIOUS. He eased some nerves I had about the leasing process and made me feel like I was speaking to a friend vs someone conducting business with me. This didnt take away from his professionality. He made sure that I was updated each day during the leasing process and wanted to make sure that I got what I wanted—and I did! I appreciate how patient he was with me throughout the entire process. I know that Chad has the best intentions and is 100% reliable for any other car needs I might have. Thanks for all youve done, Chad!
Kelly Elliott is so easy to work with. This the second vehicle I have gotten from her. Each time she found the exact truck and price I was looking for. She goes the extra mile to find you what you want and checks in with you often to keep you updated. She made the entire sale super easy. I was able to sign my documents online and she made it very convenient for me to pick up my truck. She was very friendly and answered all of my questions without hesitation. I enjoyed doing business with her and will recommend her and this dealership to all of my friends
This is my second lease with D&M Leasing. Melanie Champion was the leasing manager that helped me and I can’t say enough good things about her, highly recommend her to everyone. She was super pleasant to work with, promptly returned my calls and provided all spec information on the 2 SUV’s I was looking at. She found the exact vehicle I wanted, it was delivered to me at my office quickly and then they drove away in my old vehicle. Test drove the car a bit, confirmed it was perfect, signed the paperwork electronically and done! I will never sit in a car dealership all day ever again. Lease to purchase at the end was perfect option for us.
Dylan at D&M was awesome we had a vehicle die on us and needed a replacement immediately. He got us a preowned lease return, low mileage in great condition in no time at all. They have access to a lot of great vehicles. Go see them and tell them I sent you.
This is the fourth time I have leased a vehicle through D&M, all four times I have had the pleasure of working with Mike Moore. Mike always makes the process of getting a new car easy. He listens to what youre looking for, does all the hard work to find matching vehicles, and then delivers it to your door. It doesnt get better than that.
Ive been listening to The Ticket sports radio station for years, and so Ive heard the D&M Leasing commercials for YEARS! And every time I caught one I thought, I really want to try them out. I finally did, and I couldnt have had a better experience. In fact, it exceeded my expectations. Ethan Anderson has been incredibly helpful since the moment I requested a quote - almost literally, because he called me within 10 minutes of me hitting the request a quote button online. He always called me when he said he would. He was always available through work phone, cell phone and email. Hes been in the business and has worked for D&M Leasing for so many years, he knows every thing there is to know about leasing - from both the lessor and lessee perspective. Best of all, he found me exactly what I was looking for, and I love my new car. I look forward to continuing my relationship with D&M for years to come. Thank you, Ethan!
I cant say enough good things about my experiences with D&M Leasing Houston over the past 5 years. The first car I bought was from Kelly white, a family referral, and he was great. He assisted me when I was stranded and my battery died in the middle of summer on a 103 degree day right after I had bought the car from him. Not long after my car flooded in the Memorial Day flood forcing me to swim out of my car which was a terrifying moment. Again I turned to Kelly and he put me in the car of my dreams. Needless to say I am very loyal to D&M Leasing Houston and would suggest anyone looking for a vehicle to contact D&M Leasing for a great car buying experience!!!
Delbar is awesome, sweet, and super helpful. I love how she was honest and thorough with everything and was able to answer all my questions. The whole process was smooth and quick. I was able to get a new vehicle with out adding my negative equity or putting down a down payment.
I contacted Ms. Delbar on the the 30th of July and on August 11th my dream car arrived! From the moment I reached out to Ms. Delbar she was attentive and on top of finding me exactly what I wanted. I can admit I was overwhelmed with the thought of having to get a new car. Ms. Delbar was very easy and flexible to work with. In these times it’s very refreshing to have help from someone who can literally help cut out the fluff with car buying and work numbers for you. I truly felt she had my best interest at heart the entire experience. She eliminated a lot of stress for me and I can not thank her enough for all her hard work and effort. The best part was the delivery of the vehicle! Ms. Delbar brought the car to me while I was out celebrating my birthday! It had the prettiest pink bow on it! I am so happy and grateful of this entire experience! I will never forget this birthday! I will be a returning customer and will be referring all my friends and family.I would also like to take the time to highlight Mr. Darrel Williams, The Special Finance Manager! He did a fantastic job of partnering with Ms. Delbar to ensure that I would get my dream car at a great rate! I appreciate all of his hard work and collaborative efforts. Team work makes the dream work and he did a great job helping smooth this car search process out for me. Thank you Mr. Williams.
My husband and I were extremely pleased with the leasing process. Delbar Elahi was very professional and awesome in getting exactly what I was looking for walked us through the whole process. She was very easy to work with. I would recommend Delbar, her team (Leah Dozier), D&M Leasing to anyone.Cindy McLearen
Made a inquiry online after hours. Dean responded the next business day bright and early. Within 3 hours of initial contact Dean had found several options and had very closely estimated my payment options. After a few more conversations and a day later the vehicle was brought to my house by Dean. When going to normal dealerships you dont get the customer service and personal service that D&M gives you. I will continue to use D&M and Dean for my future purchases.
I made my first lease in 2016, and the experience them exceeded my expectation, by far. Throughout my lease Haley would contact me to see how I was liking the car and would ask if I had any questions, which I always did. I really didnt understand how a lease actually worked and she (very, very) patiently explained the process, including what others consider to be cons. I love the process. Just recently I started thinking of a new car, so when Haley called Id tell her features I wanted....Haley would search all makes and models looking for the features I wanted. Shed send me pictures, window stickers, tell me which cars were offering rebates or discount and anything she could get her hands on. I hate car shopping and have always tended to get the first thing that was ok, so Haley doing all the shopping was the most awesome thing, I never even had to set foot at a dealership!! I just made my first lease trade-in a couple of days ago, going from a 2016 Jeep to a 2019 Jeep. It was another seamless process. They took care of everything, including changing out the insurance and reminding me to take out my toll tag. And my favorite part... they deliver the car to you!!! I would really recommend to ANYONE to try a lease out, and when you do... call Haley at D&M Leasing!
Once again above and beyond experience with you guys. Simply, made the call to Tray, he found exactly what I was looking for and the rest of our experience was nothing less than 5-star. Tray could not have made this process any smoother, completely upfront and worked around our schedules, even bringing the truck out us. This is how car purchases should be, from start to finish, a truly smooth and hassle-free experience!.
I want to take the time to thank Larryssa and Mike. I really appreciate how easy Mike made it for me to buy a car for my daughter. I really like the fact that I never felt pressured. Which made this a awesome experience.He was very accommodating and helpful.I am extremely pleased with the quality of customer service provided to me.I would recommend Mike to anyone needing a car.May God bless you for all that you do.
I cant say enough about this agent. Michael H. was so kind and patient. He also was very detailed and wanted to make sure We were happy with our purchase/lease. He answered all our questions with no hesitation. I will be recommending D and M to family and friends. Thanks again.
This has been the easiest process I couldve asked for. This is my second car with D&M Leasing. My first car I leased and then I just purchased my new car through them. I was really not looking forward to the headache of car shopping and trying to stay in budget. Delbar took all my worries away and found me the car of my dreams for exactly what I wanted to pay. She was so helpful and always eager to answer any questions I had. I will definitely recommend her and D&M to everyone I know!!
This was our first leasing experience ever so we were a little nervous about leasing a car vs buying one. Jeff took the time to explain the process in a way we understood. Within a few days we had the exact truck we wanted in the price range we could afford. Jeff kept us updated throughout the entire process. He was honest and upfront about everything which allowed us to make the best decision possible. We are pleased with how easy our first leasing experience was and will recommend D&M leasing to all our family and friends in the future.
Very personalized attention. Heather listened to my situation and was really able to help me work through my options and actually knew what I needed more than I did! She was extremely professional, not pushy at all, and very willing to listen. While she was absolutely ready to help me refinance the residual on my lease, we talked about the options and she found me 10 times the vehicle that I had for only pennies more per month. MUCH better deal. This is my second vehicle with D&M and I am very happy with both transactions and would highly recommend them!!
Lee Bowels is a great salesmen to work with. Easy to talk to, relative yet very professional. Works to find you the best car for your budget and works smart and fast. He is very responsive and reachable. He was also very knowledgeable on leasing and every car I viewed. I would highly recommend him!!!
Our family is blessed to have Stacy Snead as our D&M leasing agent for many years and multiple cars. Unrivaled knowledge and experience in the leasing industry and she will not rest until you are thoroughly informed about your options and satisfied with your final selection. Her cheerful can do attitude makes the car shopping experience quick, easy and stress free!
This was my first time leasing a car. Delbar made it so easy. Most car dealers are only out to sell a car but she had my best interest at heart and made sure I got the best deal possible. She was always available to answer any question I had and walked me through the whole experience. If your in the market for a new car give her a call. You won’t regret it !
I have always hated the car buying process, so with this being my first venture into leasing, I was not sure what to expect. I can tell you, without a doubt, that Mike Moore guided me through the best car buying/leasing experience I have had in my 57 years. He was so easy to work with, extremely responsive and did everything possible to get the deal done for my mother. She is 79 years old and had never had a new car in her life, so she asked me to help her get a new vehicle. I was actually referred to Mike by a previous customer of his, and even though he came highly recommended, I can assure you that he exceeded all expectations. I have no doubt that he had my moms best interest at heart during this transaction. After the fact, he still called to make sure my mom was enjoying her new vehicle and that we were still happy with it. I can and will recommend Mike, without hesitation, to anyone who is looking for a vehicle. Just like they say in the old Allstate Insurance commercial, youre in good hands with Mike Moore.
I worked with Chris Guillton on the purchase of my truck. Chris went the extra mile to ensure that I was comfortable with the truck I picked out. He worked to get me the best loan interest rate in the area. He guided me through the whole purchase process. Chris went the extra mile by meeting me multiple times to look over the truck, answering all my questions, and keeping me updated on the status of the truck and the deal. Working with Chris and D&M Leasing is easily one of the top 5 best vehicle buying experiences Ive had in over 30 years of car buying.
Best car buying experience ever; second to none. The process was simple, timely and professionally done. The sales Manager Jacob Barnes was outstanding. He put me at ease, and delivered a great customer experience. I would recommend Jacob to everyone.
Delbar went over and behind to help me get my car transferred and kept me informed each step of they way. She was nothing short of awesome!!!
Chris is the best! He works hard to get the right car and the right deal. I definitely recommend!
Chris Stewart and D&M worked efficiently, quickly and communicated every step of the way. My wife and I were in our new vehicles 5 days after we originally reached out to D&M. Exceptional customer service! We highly recommend D&M for your vehicular needs.
Josh was great to work with! I am a single mom with not so hot credit and Josh really worked with me to make things work out for me and my kids! Now we have a great, new, safe car and the process was very simple and worked out great! Loved the delivery process too! Worked out great with our busy schedules!!
Lots of great reviews on here, so I must be unique. Or maybe it depends on what stage of shopping you are in. Perhaps if you have already done of all of your homework on leasing advantages vs purchasing and have convinced yourself already, then these guys are quick to sign you up.I, however, did not know and just wanted to see what the differences were. I described my situation in the inquiry, then to the first gentleman that called. The situation was whats a monthly payment on Car Brand X if I were to lease. I know what it would be if I purchased, just want to compare based on my wifes driving habits. She is extremely low mileage and I thought maybe leasing would put her in a nicer ride, due to everything really boiling down to monthly payments. I said a ball park would do . Then another gentleman called me, we went through same scenario. Each time, If I get you where you need to be, are you ready to sign Each time my reply was, sure I guess, but it depends on what the differences are. After 3 phone call conversations, they went ghost on me. Then someone called to see how my experience was. I told them I was still waiting for an answer. Boom, I received a callback the same night. Guess what we did? Played the circle game again..if this, will you sign tonight? Maybe if the price is right...whats the price??? Called back a few days later, wanted to play circle game AGAIN. Dang, how hard is it just to quote it and see what happens? Why do I have to commit before a price can be given. I guess I did not appear as a Home Run target.Anyways, I have since became a CAR PRO guy and purchased. No games over there.
From the initial conversation to the delivery of the car to my house, Melanie (and Jim) were nothing but fantastic. Their questions were designed to offer up vehicles to suit my needs and budget. After reviewing their options it was a simple process to get me into the car of my choice. Melanie walked through the financing options, for both purchasing and leasing, that suited my needs. I went with the EZ-Lease which gave me plenty of flexibility, and before I knew it I was driving around in a brand new car. Wonderful experience which I wholeheartedly recommend.
Wallace helped my Wife and I 2 years ago with our first lease. 3 weeks ago another driver ran a stop sign a totaled my wifes car. We contacted Wallace and within just a few days we had another vehicle delivered to our home. The real story is Wallace made everything happen behind the scenes and turned a disaster into yet another great experience. Wallace stayed on top of all of the details in regards to closing out or previous lease and getting us into the new lease. His expertise turned a disaster into a positive. The new car is even better with more safety features and looks great. Wallace and D&M will always be our go to for transportation. Great service, professional, with an expertise above the others! Thank you Wallace, Vilma and I could not be more pleased.Dwight L. Carer Sr.
I’m so glad I found D&M Leasing!! I will NEVER go thru the dealership to purchase a car again. This experience was 1st Class! Everything was handled via phone Melanie & Chris were amazing! Chris took the time to put me in a deal that made sense and wouldn’t have me upside down and I got my dream car that I love!! This is the way car buying should be!!
David Mann did an excellent job finding exactly what I needed and the process was simple. I even left a few items in the trade-in vehicle and he mailed them the next day. No runaround, just satisfaction.
Shout out to Chris and D&M Leasing Mid-Cities for a remarkable leasing experience! To see the joy in her eyes when Chris handed Fran the keys is to know he delivered a car and a deal well beyond anything we imagined. The entire process…from initial contact, to steering us to the right vehicle choice, to locking in a great rate, to negotiating a fair trade, to paperless contracting, to vehicle delivery in less than 48 hours was effortless thanks to Chris! If you’re thinking about leasing a new vehicle don’t wait another minute. Give our D&M rock star Chris Guilloton a call and prepare to be amazed!
Humberto Martinez with D&M was professional and tremendously dedicated to find me the truck I wanted. He inquired why I wanted the truck and listened to my responses before going to work. We discussed multiple deals until he found me the truck I wanted for the right deal. It was the best car buying experience I have encountered and I have bought many vehicles.