ABC restoration showed up on time. Absolutely no issues. Great communication. Good, honest and trustworthy people. Highly recommend
ABC Restoration did a great job on my house. They explain each step of the process to keep me informed, and they are polite and professional.
Very comparable in price and their quality is amazing! We wanted a small remodel done and not only did they provide a detailed bid back quickly, they were able to quickly start and finish. Any question their staff was able to answer and I’ll definitely be using them again.
Good things come to those who wait.....so whomever needs any house repairs now or in the near future, I would like to recommend ABC restoration, Inc. for quality on workmanship, courteous staff, and experienced crew. Not to mention that company works with Insurances who have them listed as their Top 5 picks all around the Houston area. Our project took weeks to complete but at the end it all end up to be a win win situation. To show proof of this I have some pics to share...like they say A picture says a thousand words Thank You & Merry Christmas!!!
Great People and Amazing Work!!! My Bathroom needed some repair and restoration work done. The team came out was efficient and got the job done in a timely manner. Good stuff keep it up guys!!!
Extremely happy with the quality of work produced by ABC Restoration! They were efficient and made sure I was 100% satisfied with the job. I will definitely hire them again.
Our experience with ABC was unacceptable. Our water damaged wood floors needed to be replaced after finding water under them that had come in somewhere from our French doors. The project took 5 weeks to rip up our floors, treat the mold and fix the door. Workers were present for maybe 10 days of those weeks. We were charged EVERYTIME that our project manager came to our house to discuss concerns. The door was ‘fixed’ and water tested within a day. Our Initial plan was to replace all of our downstairs wood flooring after being told that it would have to be done. After some research on my part I found that that wasn’t the case and requested that they only replace the ruined wood floors. We were told that they couldn’t do that. We then said were going to look into other companies and I was told ‘good luck’. 3 weeks later I had my floors done by another company and they were beautiful UNTIL the wood started warping AGAIN! There was water intrusion in the exact same spots as before. ABC was contacted and came out to inspect the new damage. We were told that the water was coming from our newly placed outdoor planters that were placed near our French doors and we needed to move them and that they felt they did their job. WRONG! We were told specifically by the contractor that there was no water coming in from their repairs and there was nothing more he could do for this project. The next day we had another contractor out and soon our floors were removed again and the door removed to find the work ABC had done was inadequate. The ‘concrete’ they had placed beneath the door had never dried and was said to have been improperly prepared among other things. After repairing the new damaged floors and appropriately fixing the door, we have now spent an extra $8000. More so, our project manager Phil was more often then not rude, aggressive, and sometimes inappropriate with sexist and lewd comments. It makes me sad to see that this is how business is done, leaving people stranded and not being accountable. Such a shame
Phil and Lauren were exceptional to work with! They were very easy to talk to and very understanding and patient with the needs of my client and myself. I would definitely work with them again and plan to do so in the future!
I will never use ABC restoration ever again nor will I recommend them to anyone else. My experience with them was horrible and it lasted 8 months. Their estimator Brian is a dishonest man. I could never get a hold of him or get a response from him in a timely manner. It cost me $5600 to get my shower redone and that does not include shower doors. They cannot even do showers doors. Also, I found out through another contractor that hardiebacker is to be used in wet areas well, they installed green board! They are not professional and they do not care about your home. When I confronted him about how I was not pleased with my shower he lost his temper and threw a fit in my home and stood in my face and yelled. If you decide to use this company, Good luck because you will need it.
We’ve (spouse + myself) got a leak somewhere in the roof that finally debuted in the living room. Called these guys because they’re a 24/7 company and we don’t f around with water damage. We wanted it handled ASAP.Contractor was great! He was on time, gave us a thorough inspection both inside and outside the house, and then stated he’d email us an itemized list & quote either that same day or the next day.Welp, we’re going on nearly a week and have heard nothing. No quote. No list. Not even the courtesy of a return phone call (despite leaving a couple of voicemails ourselves). Though we’ve accepted that we’ve been forgotten and have moved on (again, we don’t f with water damage), we’re incredibly disappointed in this company.Yes, I’ve seen the positive reviews. I was so excited to have found what appeared to be a good company to not screw us over but nope. Reality strikes again!*The company added a comment there’s no one under “this name” who made this request- which makes complete sense as my SPOUSE called the contractor come out.*
They did a great job, went above and beyond figuring out what was wrong and helped to solve.
One of the best companies I have ever had a chance to work with. They held our hand every step of the way through our home repair process. We highly recommend them.
Great people and good quality work.
This Company is Horrible they do NOT stand behind their work. I DO NOT Recommend them.
Our experience with ABC Restoration was an absolute nightmare. What was to be a 2 week job took over 73 DAYS to complete! We had a water leak that had damaged our floor. We had selected laminate flooring as a replacement. We noticed that after 2-3 weeks on the job the floor was very very uneven. We brought in experts that we paid to look at it and they said something was very wrong and fishy. The project manager and one of the higher ups in the company insisted that over time the laminate flooring will settle dont worry ( which was a huge lie/coverup). After staying on top of the crew and project manager i skipped work to convince them to take apart a very uneven area only to discover CARDBOARD underneath the laminate!! Yes cardboard! I was in complete shock. The material they used was complete garbage. Upper level management blamed the crew (3-4 diff ones) but we caught them all in a huge lie with the videos and pics i collected. The job was redone but we missed so much work and had to check up on their staff almost everyday, not to mention the stress and lots of damaged furniture and property (garage pics included that damaged our property). Management has failed to fully reimburse us for our losses as of today.
Very polite and professional.
We had a small repair needed in my bathroom. The team was efficient and completed the work faster than I anticipated!
Great company to work with. Happy with the work they did on our home.
Very professional..I highly recommend ABC Restoration Inc. They sent Trey Chumchal to work on my ac leak - excellent customer service and excellent work done to fix the leak. I will be doing business with them in future
Their employees do work on time and gently
Good