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Metro Self Storage
1918 Gessner Rd, Houston, TX 77080, United States
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Metro Self Storage

Comments
Ma
Review №1

Rae was very helpful and was very friendly...enjoyed visiting with her.

Is
Review №2

You can only be there for 30 minutes they kick you out or call the caps cant be there fixing ur unet

Be
Review №3

My experience with Rae was the best. Very professional and helpful . She showed me the space and it was clean. Property was nice. Great employee.

Ma
Review №4

Had excellent service from the employee when I couldnt open the storage door. She opened the door and helped with restacking the boxes. She went over and beyond!!!

To
Review №5

Rae gave me excellent service. Property was very clean and very nice. Thanks rae. I will recommend this property

Ph
Review №6

Horrible company. Metro Self Storage is a joke. I was a client of U Store Gessner for 10 years, ever since Metro Self Storage took over, it has been a complete disaster. Employees are so rude, prices have skyrocketed since they took over, and to top it off, I show up, my lock is off and gone and my stuff had been stolen and rifled through. 2 months, 10 phone calls, 3 in person inquiries, 2 calls to corporate (which is an answering service, not employees of the company no matter what time you call) and not one person has gotten back to me. I am looking to move after being a customer for 10 years.

Ro
Review №7

Excellent location and very clean and easy access and managed and ran very well!

Pa
Review №8

Rae was terrific in finding the best deal for the unit I needed...great service!

An
Review №9

Rented a locker online, but upon filling out the application I was told there was an error and I had to contact the storage facility. However, my credit card was successfully charged. Upon contacting the facility I had to go in to fill out the lease paperwork. I was also told on the phone there was a $10 lock fee, even if I provided my own lock, which was not mentioned anywhere online. In person The lock fee became $15, yes a higher amount than quoted on the phone. When I asked why there was no mention online about a lock fee I was told because every location was ‘different’. However, my proposed rental quote and admin fee online was for this specific location. Upon looking at the units onsite there are several that have a lock different than the metro issued lock I received. Seems like the typical bait and switch upsale tactic.

An
Review №10

This property is very clean. Rae was very professional and thorough with everything. I will recommend this location

Ce
Review №11

Rae was so nice and professional and cute. Clean property and I will recommend to anyone.

Al
Review №12

Easy access. And they provide enough driveway to turn trailers. Some others I cant get my rig into.

Sa
Review №13

Rae was great. Nice property

Su
Review №14

Rae is very professional. Great customer service

Da
Review №15

Very nice and respectful

Le
Review №16

Very good and reasonably priced storage facility. Closes at 10PM.

Jo
Review №17

The guy at the front desk was Awesome.

ja
Review №18

Awesome, before I came to this place it was expensive any other place I went to, this was my 3rd stop and true to his advertisements happy with my storage locationHappy customer! I recommend this place.

Je
Review №19

Nice clean facility, grounds well maintained, friendly helpful manager. Glad I found this place close to my house.

Ma
Review №20

Great place and Good manager!

Sh
Review №21

Friendly helpful and clean

Gr
Review №22

Very convenient and helpful!

Wa
Review №23

Nice people

Fr
Review №24

Two guys that run the place are thieves in helping these break into the other units and when the cops come they do not help him theyre not cat friendly I would never go back to this place

So
Review №25

Good prices

シR
Review №26

They help you a lot

Ga
Review №27

Clean facility

Va
Review №28

Rude! Rude! Rude!

Information
55 Photos
28 Comments
4.4 Rating
  • Address:1918 Gessner Rd, Houston, TX 77080, United States
  • Site:https://metrostorage.com/self-storage/tx/houston/hg//?utm_source=GMB&utm_medium=organic
  • Phone:+1 832-509-2319
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:8am–4:30pm
  • Sunday:Closed
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