Well kept, amazing price! Customer service is excellent, and whenever a problem arises, they are quick to fix it. I’ve had this storage for over a year and I don’t plan to change storages! The manager (Mrs. Joni) has worked with me A LOT, and I’m extremely grateful! ❤️
Great service and great storage
Excellent front desk person who was very respectful and understanding and accommodating, gated entry with a pin plus all the units are locked on the inside including the hallways. Place to store an RV on the back or boats. Plus the management lives on site and patrol often.
So far we have been happy. The staff is friendly and helpful. The price is right for our budget and I feel my familys belongings are safe and secure.
I have kept my stuff there for over 2 years now, have always been impressed with their service...Bill who works in the front office is very professional and likeable.Didnt want to go with one of the national chains like UHaul or Public Storage after hearing about all their high charges and hidden tricks and extra charges in the fine print. This place has been completely painless from day one. Prices are not spectacular, but reasonable for what you get. All in all, a real local gem!
I have been very happy to use this facility for the past year.
Once upon a time there were great employees working here Bill and Jennifer! Once they left the place has gone into the toilet and being run by very poor customer service oriented folks, Tamara a supposed manager that was supposed to solve an issue was obnoxiously rude on the phone when trying to pleasantly resolve late fees that they shouldnt have tacked onto because of a verbal agreement with staff over the phone. Have been storing my belongings here since 2011, had to suddenly move because of work. The customer service skills of the new employees are horrible and the only way to fix it is to voice it here, I would think twice before storing anything here...you are dealing with un-reasonable management staff and the only thing they care about is your $$$ drive on by and find something better and friendlier.
Really good customer service! Jennifer is so nice, and she’s very accommodating. It’s right off 45 and Almeda.
These guys are perfect in price and customer service
Really friendly staff. Decent prices.
Ive been using their storage for 10+ years! When my son went into the Marines & the payments werent kept up by his ex, Bill was so kind to give me a heads up & do Auto -pay! IDK if any other places would care enough to let you know that your storage is close to auction! I would recommend them to everyone! The area is clean, no trash overflow in the container! Ive driven by some storage facilities where the containers are over capacity!
The manager, Bill, is friendly and always ready to help with any matter. No problems or issues of any kind in my three years here.
Pay for what u get. They are renovating so hopefully itll look better. The storage doors are just regular, cheap wooden doors. The guy up front in not a good CSR at ALL!Update 6month later:So, I ended up renting here. The pay for what you get is not true here. Yes, the doors are really crappy and the entry/exit gate is very dated but Ive have no problems here what so ever! The older CSR is still not the most cheerful person to enteract with but the other 2 I have dealt with are outstanding. And, this place didnt flood during Harvey.
Older storage facility but its kept up clean doesnt flood and the price is decent. Gated with code
Great people good place for a storage
Very nice lady helped me! Great prices, as well!
It has poor entrance and exits to and from the service roads .
Fast good service
Good friendly service