It was my first time purchasing a car and Laura Solis made sure I had the best experience! She was very knowledgeable about the vehicles I was interested in and helpful with my budget. Hands down the best customer service I’ve encountered in a long while! Laura was great, her coworkers were awesome and the facility is extremely clean. Don’t hesitate to shop here. Ask for Laura Solis!!

Have been a Sterling McCall Ford Houston, TX customer for now two years and have purchased two units from the dealership this far.Im a small business owner in the transportation business and Sterling McCall Ford has helped and see me grow my fleet will also getting an amazing and awesome after sales customer service with excellence and professionalism.Despite the Covid-19 pandemic situations, Im happy that I made that business decision to have that mutually beneficial business relationship with Sterling McCall Ford Houston, TX.Thank you 😊 and keep up the good performance 👏 🙌 👍 !!!

From Our first call to request information for the purchase of a Truck, the Attention received by Our Advisor Laura Solis, was Excellent .. !!!Always with a Great Service Attitude and at all times seeking to satisfy our purchase need, His extensive knowledge in the automotive industry helped us make the best decision, at all times She was aware that we felt comfortable in the Agencys facilities while preparing all the required documents and until concluding with the signing of the purchase and sale contract in a very short time. Thanks to all the team of personnel who work there and who make all this possible.We are sure that our Advisor wanted to surprise us and managed to leave the best impression from the first contact to the conclusion of the sale.Thanks for everything Laura Solis, now we enjoy an excellent vehicle that will take us to enjoy all our comfortable trips.

Sergio was excellent at helping me pinpoint what was needed to get my car running normally again. He even took care of getting a rental set up for me while my car was in service. A great experience with constant updates on the status of my car!

Everyone I dealt with at Sterling McCall Ford was top notch! Communication from my service advisor (Thristian) was excellent. He kept me informed the entire time they had my truck. The best part is - they were honest, transparent, and didn’t try to rip me off (unlike the other dealership I first took my truck to bc of location). I’ll be taking all my vehicles to Sterling McCall Ford from now on!!!!

I needed to get my Transmission looked at and they were the only Dealership within a 200 mile radius that was only a week out for servicing Transmissions and I was able to get my car in for them to diagnose it and see what is wrong with it. Very prompt and friendly staff.Irvin and Erwin brothers were fantastic guys! Have kept me up-to-date with my car as of today 9-2-21!!! Great Dealership 👍!!

Do not go there. They scamming people. They wanted me to pay 6k over the sticker price for new f150

I want to thank Laura Solis for helping me get a car and providing the best customer service, she did a very good job and stayed with us after their closing hours. Highly recommend this dealer.

Sterling mccalll was great to deal with. Straight forward about my vehicle purchase. When I noticed the alignment needed to be adjusted they were more than willing to correct it for me. Would definitely recommend them to anyone I know. Very pleased customer!

Great service! Walked in, got my recommendations got some warranty work checked in and was in and out with in 5 mins.Andrew, text me updates periodically through out the day and had the car ready for me to pick up prior to the agreed time! Service was exceptional! Go see Andrew, he is the epitome of a professional service advisor!

Chase, my service rep, was great. He is a 5-star. He communicated with me and kept me informed every step of the way. My only issue is they did not look into one of the things I asked them to look at and I’ll have to bring my vehicle back in.

I honestly wanted to give this dealership a great review. This is my first time ever having a Ford vehicle and going to this Ford dealership. I initially only wanted to bring the car in to just get A regular factory service but my engine fan started to act up the day prior and would not stop running which caused my battery to die. I took it up there, waited an hour and a half in the waiting room (got there at 7:30am) to be told that they checked everything and that it must me an electrical issue and needed to order parts/change fan. I dropped it off the July 3rd and the car was ready July the 6th. When I got the car back I immediately noticed that the center console armrest was damage. I don’t know how or what they did to damage it but I went back inside and told one of the service guys that there was damaged and showed him the photos. I was told that they would have to look back on the cameras to see what happened and that they would get in touch with me. That was 2 weeks ago. I have been trying to call them and Have been getting the runaround. I was told I needed to contact the service manager but was unable to get in contact with him. He tried to return my once but I missed the call, and tried to call him back But still got his voicemail. This dealership had no trouble taking my $1400 payment for the service but is having trouble giving me a call back to fix the damage that they did to my car. I don’t know if it’s because I’m a woman that they feel that they can take advantage and walk all over me but this is not okay.

Chaise was very courteous, professional, and helped me know what might be needed for my vehicle at its current mileage. It was pretty early for a Saturday but Chaise was cool enough to understand my inability to communicate so early in the day. He also let me know the approximate cost of each line item and about when my car would be ready. It’s also nice that they wash your car for free. If I had to find something wrong it would be that not all of the car was washed and the wheels didn’t look wiped down but that’s an easy fix.The only thing I forgot to ask is when to bring my car back for another service. I noticed that when I take my wife’s vehicle to Sterling McCall Hyundai I also get excellent service there and they do the car wash.

Paul made buying a new truck a great experience. After going to several other dealerships and dealing with other “salesmen”, it was refreshing to go to Sterling McCall and not being given pitches and the typical car salesman ordeal. Paul was easy to talk to and made things happen smoothly. I would most definitely recommend Sterling McCall and Paul in particular to anyone in the market for a new vehicle!

Great experience. Went in to trade in my Explorer for an F150. Cesar Torres was extremely helpful! Ive been going to Ford Autonation but after my experience with Cesar Torres and Peter Tosh, I will be coming to Sterling McCall Ford. Cesar asked us what we were looking for and he delivered! Peter was very helpful when it came down to financing our vehicle. My husband and I had a way better experience here at Sterling than we ever had at Autonation! I will recommend Sterling McCall Ford to friends and family!

David Nguyen at Sterling McCall Ford is the best service advisor I have worked with. He is knowledgeable, friendly and always exceeds expectations. Like myself he is passionate about cars and is happy to share useful tips on how to keep your vehicle in great condition. I particularly like his texts and phone calls to let me know what is going on. A true Professional!

Painless from start to finish:I was greeted promptly upon my arrival @ the service drive.. I entered the required information as directed by my service advisor and I handed him my keys and went and had a seat in the waiting room… it wasn’t very long at all before I was receiving an estimate for needed services which I promptly addressed with my s/advisor and the information was forwarded to the service technician…What seemed like a very short time the service advisor was informing me that my car was ready… I paid my bill and got my car and noticed that it was washed and vacuumed and ready to go…I want to thank everyone that was involved in the process of taking care of me and my car…Thank you Erick Gonzalez, Paul Bruner and the numerous other people that work behind the scenes to make this a flawless process..I will be returning anytime that my car needs any type of Service/Maintenance repairsI purchased my vehicle @ Sterling McCall Ford and all my service work will be done there… A real Class Act and 1st rate service… Thank you

Excellent service. All worked out well and warranty repair resolved promptly. I did have one concern. When you call to make an appointment, it is not with the actual service department. It is with an offsite person. The information provided on the phone was not accurate at all. However, Andrew did step up where he could to fully explain their misleading information. The 5 stars are for Andrew. Sorry, but no stars for the person working the phone to schedule the appointment.

Customer Service from Andrew was great. The updated communication by phone calls was a plus. They only took 2 days to fix both problems since they had the parts on hand; which was great Only issue I thought they were really priicey. But I needed my car repaired quickly.

Had great service at Sterling McCall Ford today. Got The Works” done on my Ford Expedition. Great price and quick service. Will be back for next oil change and service.

Eric greeted me at the door and made sure my needs were managed in a timely manner. I am very pleased with service.

Google maps, website and labels on doors says that close at 9. We drove 40 minutes arrive 8.10 and the place was completely closed

Service advisor David Nguyen made sure that I would get excellent service on making repairs done right on my vehicle. I really appreciate that he takes special care to make me a very satisfied customer. Thanks for your excellent commitment. Job well done.

Great experience! Irvin was awesome. Team troubleshot a check engine light that another dealership couldnt resolve.Thanks!

I purchased a new Ford F-150 early 2020. And when I get my truck serviced or have any issues, I go to Sterling McCall and David, who is my service rep, always assist me in all of my needs. He goes above and beyond to make the process allot less stressful. He’s very communicative and keeps me posted on the status of any service I requested. I highly recommend Sterling McCall for any and all of your needs.

Was very pleased with the service rendered by the service department . Calvin was the one that I worked with. He was very courteous and helpful. Even when there was an unforseen issue with the parts ordered, he was able to find a solution that got my truck repaired the next day. Will definitely be bringing my truck here for service. Thanks a lot.

Great experience! Alex was very helpful with the whole process. Highly recommended!

Staff is always very friendly and helpful. Would always recommend this location.

Nice and knowledgeable sales staff! I needed to replace a car that had been in an accident. Since I loved my old car, I expected the car shopping to be painful drudgery. But Jennifer was one of the kindest salespersons I have ever met. She offered a number of suggestions for navigating all the insurance hurdles. And Tosh in the finance department was just as helpful and considerate as Jennifer. It’s wonderful to connect with people on a human level like this!

I had a great purchase experience! Most of the work was done online. All I had to do is pick up my car. Everyone I dealt with was very friendly and helpful. Jennifer Lopez was especially attentive to my needs and concerns and made the whole process smooth and easy.

I have had challenges with this dealership in the service department and during a recent car buying experience, but the management took the time to address my concerns and has tried to resolve the issues. I still firmly believe the car buying process needs a complete overhaul to improve a very inefficient process. But the management has acknowledged their part and has tried find solutions.

Excellent service and customer service! The service advisor Sergio was the best. He got my truck in for service. He kept me updated doing during the process and gave me the only recommendation the team saw that was needed.

I bought a new vehicle from another dealership and took it to Sterling McCall to make sure my truck was running good I got there and was immdeately by Sergio asked to go inside and I would be helped needless to say no one helped me or greeted me, Sergio walks in and immediately helps me thank you Sergio! Long story short my truck was taken care of and Im happy ☺️

Got a call that my vehicle was ready took a 40 minute ride to do that pick up only to wait an additional hour. My initial issue was resolved another issue arose during, instead of asking if I wanted that issue handled also, I was told my repairs were complete. So my car was still undriveable when I arrived. I just wished the communication was better before hand so i would not have had to wait additional time

Great pricing, even better inventory of vehicles, fast sales, clean and well appointed waiting area, the list goes on and on. Love Sterling McCall Ford!!!

Had an issue with my F250. David was very helpful in explaining everything and although my particular issue was not covered by warranty I dont hold that against Sterling McCall Ford

Quick and easy oil change. Took 1 1/2 hours, but they washed and vacuumed my car without me even asking. Exceptional service.

Ashley Udall helps us get our very first car and we love it. Thanks a lot Sterling McCall

Hassle Free in a time when finding a truck has been hard. Every dealership I’ve been to wants several thousand over sticker price but Brian at Sterling McCall told me exactly what I’d be paying before I made the drive and it wasn’t over sticker. All in all I was glad I found them and drove away with my new truck shortly after.

Its always a great experience. My guy Andrew is the best. So patient and kind. Great customer service and care. Always a pleasure. No other place I rather take my vehicle

David in the service center from the time I called until the time I drove off, went out of his way to make sure I knew everything they were doing to my truck. Great experience, highly recommend

Thank you Andrew for helping us with our car, youre very professional and knowledgeable. Kudos

Service Dept was fast and they listened to concerns did their best to address them. Loved that my sales person Ashley actually followed up with a phone call to make sure issues were resolved. Would take my truck back for future service.

Andrew did an excellent job with my truck. Great communication.

Made a great deal with Adam the salesmen, they where a great help to helping us get financing

Recently had a horrible experience with the sales representative named Mary. When I spoke with her, she did not want to help us at all with a mutual customer that was purchasing a vehicle from her. SHE was very rude over the phone. Finally I decided not to go back and forth with her and asked to speak to a manager or supervisor, she responded and I quote there is no manager available that can help you, only the customer. Yet the customer was the one asking us for help and had full authorization from him to request whatever form he was missing. I swear some people have the nerve to act so mischievous. I will never recommend my friend s, family or customers to them.

Great Service, just got a F 150. Highly recommend it. Look for a person named Lalo, he will help you out greatly

David was very helpful as always. He really tries to make my appointment as pleasant as possible with his knowledge and courteous manners.

I was looking for a new truck. We didn’t have any available in Hawaii. On a whim, I thought I’d look in Houston as I have family there in case I needed their help. They had a truck I fell in love with!! Adam promptly answered my email and within a few days the truck was on it’s way to Hawaii! Adam was understanding about the huge time difference we had to deal with. It was great that he would text me as I was sleeping during most of his work day. It really helped that we could communicate like this. Through email and modern technology all the paperwork was able to be completed. It was all easy as pie!! AND I’m getting a beautiful F150 with all the bells and whistles for a really,really, good price! I highly recommend Sterling McCall Ford... Just ask for Adam Perkins, he’ll hook you up!

David N. is the absolute man. Been with him for the last 6 years. Genuine, honest person who just wants to help. Will work with you as best as he’s able!

Salesman Brian Frank made the purchasing experience a great one for my son & I. I would definitely recommend him to family and friends looking to purchase a Ford. Great customer service!

Really easy process to get a new battery, dropped it off, easy transaction, car runs great, and they washed it for me too

If you need to purchase a car from Sterling Mccall Ford, go find Ashley. She is super nice and helpful. She has a lot of patience and is willing to help me out. Go Ashley!!!Meanwhile, i was a little disappointed at the service dept. I am still now... Hopefully they will solve my issue soon.

Had a great experience with Mr Lalo Espinoza helping myself and Cyrus to purchase a pre-owned Nissan Altima. Professional and friendly attitude, great customer service with him.

Every one here was so kind. Lalo really helped our experience go smoothly. I highly recommend seeing them. Extremely professional.

Ive always had great service here and choose to come here although it is a distance from my new home. However, upon entry, I was helped by one, Irvin Gonzalez., who felt the ever so delightful need to display a blue lives matter sticker from his desk for all his customers to see. Ever so proudly.I had arrived to the store at approximately 9:30 with an appointment for battery replacement. Irvin asked where my car was located (in the parking lot) and if I had turned it off. I had and then he chastised me that now they will have to jump it again. As if you dont have the tools to do so quickly at your ready, Irvin... This is a service and repair center. I did my job and brought the car to you. Cry me a river. Irvin roughly told me the cost of a new battery, no details of whats included and uttered it in an abrasive way that he expected complaints as if I unexpected or was unable to cover the cost. I handed over my keys to him to possibly, begrudgingly have his service crew (I doubt he jumps anything) possibly jump my car to move it to the service lot 45 feet over.I sat in the service area, which has always felt clean and spacious and waited for the work to be done.After 70 long minutes (10:40am now) Irvin comes over without pleasantries to tell me that they do not ( a Ford Dealership and Service Center?) have the battery for my Ford car until noon. No apologies or care. I leave without any acknowledgement from him and Uber to work after following a housekeeper to get my belongings for work, as Irvin doesnt have any time or care to help me.I received a text to pick up my car at after 1:35 pm, following a 4hour + battery change. I pick my car up and as I start it... The transmission light is on and its pulling to the right. All that was not there when I dropped it off ( I even had 4 new tires and alignment placed 2 months ago from Discount Tire). And if the crew saw something during my battery change, none of this was conveyed to me during my car pick up and check up, completed by Dan Nyugen. Must have been because it was at 5:42pm, and they closed at 6pm. Because on my receipt - it does say that a complimentary multi-point inspection was completed. Im confused?Sadly, Irvin and his maskless crew can host his Blue Life agenda from his desk and treat anyone in any kind of way because I wont be back.

I have visited this location back in June 2021, I made an appointment to fix a couple recall on my Ford explorer, I dropped off the car and I told them to also do oil change, however after they called and advised me the car has completed, I went back to pick it up and I found out that they have not fixed the recall just did the oil change, they stated I did not tell them, I was like dude I made the appointment specifically for the recall, and even if that was true should not they check the car in their system and see what is going on with it!! However, I was advised that they did not have the part to fix the recall and I need to call them back in the middle of July so the part can be available, I called just as they advised and spoke to one of the service department stated that they will call me back at the same day to verify if the part available or not and I have not heard back from them yet. NOT EXPECTED SERVICES FORD DO SOMETHING OR YOU LOSE YOUR CUSTOMER!

Got a quick and friendly greeting from Sergio, who kept me updated on the progress and resolution to an issue I had with my Explorer. Great experience!

Normally I roll up early on Saturday to get work done so I can get in and out quickly. Even though I showed up a little late and with quite a few people in front of me, they got me in and out of there in a reasonable time considering how busy they were.

Eric took very good care of me,had my truck back by the next day,I am very happy and will continue bringing my truck back to Sterling McCall Ford for anything. Juan Saldana

Every time I bring my truck in David takes incredible care of it and me. You need more of him, what an asset to Sterling McCall Ford.Thank youJohn Brink

My service advisor (David) took good care of me quickly, even suggested some items be taken care of that I missed. Good work!

Brian was an awesome agent. He listened to my desires and did his best to coordinate with the dealership to secure a deal that was acceptable to me. The financial guru, Tosh, helped me to understand my financial obligation clearly and pointed out the bang for my bucks that Ford was offering. Overall these guys gave me a great experience.

After I experienced some headache from miscommunication and wasted time from appointments, they took care of my safety recall work. First time owning a Ford and I am not too impressed since I have a TSB on the motor that cost me over 6k to repair. Hopefully it will be another safety recall so I can get reimbursed. Sent the claim like they told me to over to Ford so I hope to hear back at some point.

I came here couple times and I was helped by service advisor Irving and David. They were both wonderful, I like coming here when I have issues because I know those guys will take care of me. Keep it up👍 best dealership ive been too

Friendly service representative. Well organized and timely. Will return!

David Nguyen is quick and professional. He understand hows it like living in a fast pace environment and will get you in and out in notime!

Nice, clean, well maintained facility but very little interest in selling cars.

Lalo was easy to business with and very responsive. Cesar also helped and was flexible and didn’t try and hard push tactics. understood my time limit and didn’t force me to meet his bosses like many places do. finance department was top notch. i really appreciated working with the gentlemen. typically there is the hard sale on extra packages after u buy a car and i told them up front i wasn’t interested and they respected that. i was in and out in less than an hour. hard to beat that.Joel

Max and Cameron are the best. Stayed late and made sure we got the deal done.

David Nguyen’s updates were prompt and very helpful.However there were communication gaps between the engineers, mechanics and David causing about 3 days delay in my vehicle being returned to me. Not good.But David relayed all the delays and reasons to me. The customer should not have to escalate their car repairs to management.

I purchased a certified pre-owned car on Saturday( 07/10/2021). Mary was a sales agent, we agreed to purchase a car after trade-in for $32000( on road price included sales tax) . I also signed for the same. I am a first time car buyer from a dealer, after taking me to the financial team they provided multiple options on my car, I was a little confused about the numbers. The financial team took an e-sign but didnt give me any paperwork that time. I came on Monday to take my old car number plate and take my paperwork, after I went home I realized that they charged me sales tax again($1989). That is not right and its kind of cheating. Can you please ask the agent for the signed paper(initial draft). I am very disappointed about my purchase

Always a great experience here. They go above and beyond to help with whatever you need for your car. Thanks again!

I was helped by Adam. Even though he meant well he didn’t listen well. I knew my financial status and was ready to put almost $7k on a decent vehicle. I explained I don’t tend to stay at the dealership all day, and I was there too long for me not to get a good result. I went ahead and got on Lyft and took my business elsewhere to someone who wanted my money and wanted to listen to my concerns. I’d come back to get my new vehicle serviced tho 🙃

Had a warranty repair. they provided excellent service and were readily available when I reached out with questions

Service Advisor Andrew Britton has always been helpful and upfront with my car’s diagnosis and plan of repair. He returned my text messages and called if needed. Service technicians at the dealership who worked on my car the couple of times I was there for repairs under warranty were knowledgeable. I will sure ask for Andrew if needed again.

Started off good with the initial phone call about the vehicle that I was interested in. Arrived there and test drove the car and right off Ahmed said the low pressure sensor light was due to a low tire. Not a deal breaker, hes explaining the car was sent to a Lexus dealership for inspection (what a lie). So after I purchased the vehicle I noticed the light never went away. Took it to discount tire, they pressured the tires (still nothing) he explained that its the sensor. Called Mr. Ahmed cell and dealership phone no return. I live a hour away so its very inconvenient just to go up there for a arguement. I guess the fall in line with the used car salesman myth

Great place to do business with. I was given a fair price on my traded and a great price on my new purchase. They were all friendly and great to deal with. I highly recommend buying a vehicle from them.

Efficient and communicative with regards to servicing my vehicle.

My experience as a first time Ford customer at this particular location was the absolute best. The customer service care that I received from the parts department was exceptional to the fullest. Speaking of one Mr. Paul Bruner( Workshop Foreman) who was extremely professional, courteous and kind. Not to mention that he was very prompt and effective and knowledgeable in assisting with my needs.

Awesome and honest service. Timely.

Excellent service! The service department listened to my concerns, explained their process along the way and addressed my issues. I would highly recommend Sterling McCall.

I own a Ford Mustang 302 -2012-collector series. On November 03, 2020, I reached out to Sterling McCall Ford Houston to replace/change engine oil and filter. Also, I requested the dealership to help me resolve rattling sound on the front passenger side during acceleration. When I spoke with the customer service agent (Mr. Irving Gonzalez), my instruction was very clear. The condition to agree to the repair is that the dealership must concisely point out the issue and successfully resolve/remove the rattling sound during acceleration. Mr. Irving Gonzales got back to me after a few days and pointed out that the diagnosis pointed to the battery tray was the root cause of the issue. I reaffirmed my intention that only I would agree to the repair if the repair would remove the rattling sound during acceleration as I didnt think the battery rack was the root cause. Mr. Irving Gonzales reassured me on a phone call that if changing the battery tray wouldnt solve the issue (rattling sound during acceleration), then Sterling McCall wouldnt charge me. However, after the repair, the rattling sound during acceleration still persisted. Sterling McCall Ford then let me know they werent sure how to resolve and repair the issue after further communications and interactions. However, I was charged $484.24 for replacing a battery tray with a material cost of 27.60 where as the labor was more than $400. I had opened the front hood of the Mustang 302 and didnt see the battery tray was needing repair. I did a quick research on the internet and found other owners proposing ways to fix/resolve the rattling sound and it wasnt involving replacing the battery tray. I felt Sterling McCall, as a certified Ford dealership, didnt do the due diligence and research leading to the successful repair of my vehicle and neither followed my clear instructions. I reached out to Mr. Irving Gonzalez about refunding I of 484.24 for a repair (battery rack) that DID NOT resolve the root cause to honor his promise but he never got back to me. I felt this is a poor representation on Sterling McCall for not wanting to do the due diligence to resolve issues but wanting to move projects quickly to collect fees.

It was a very enjoyable process from Brian showing me the car and taking me on a test drive to Tosh and the finance process. I would definitely buy another car here. I will need a car for my daughter this fall and will come to Sterling McCall Ford first.

Very poor sales and customer service at this location. Vehicle was listed online as a certified pre-owned vehicle on sale for $28k. After test driving and ready to move forward for financing, the Sales Mgr comes back with an offer to sell it to us for $3500 above what it’s listed for online. The $3500 is for the pre-owned certified warranty it was advertised with. Not an extended warranty we have the choice to buy, but a cost he said has to be charged because they’ve already done certification on the vehicle. This is not listed as additional charges to be incurred online anywhere. Just something he said is standard. We did not end up paying for this, as that is truly a scam. We did buy the car, and within 1 week, the certified vehicle has had electronic issues with the stereo/navigation screen. I’ve left 2 messages for a call back, with no response.

Service was done and it didnt take to long. But I did have a few issues. Looking at my tires I dont think They rotated them since none of them are the same. I dont think they vacuumed either.. They said it was washed but it was raining so that didnt matter anyway. All of those they never charge you for anyway so it didnt bother me to much. Also when I scheduled the appointment online I noted I was gonna wait in store but when I got there the guy told me I couldnt and I had to leave..he did let me wait inside until my Uber came tho... overall very lackluster experience considering that I used to own a Hyundai and always got it serviced at sterling McCall South loop Hyundai and loved there service. They always washed and vacuumed my car after oil changes and paid for an Uber or Lyft to take me within 10 mi and back the dealer while my service was being done.. Over good experience but not the standard Im used to from sterling McCall

They were thorough and I was kept informed through the process.

Great customer service! My car was in and out quickly and the communication about the problem and repairs was great

Great job! I appreciate that David will bend over backwards to make this as easy s possible for his customers.

From entrance to exit, the entire team that helped us get into our new vehicle was helpful, courteous, and respectful. This was my 3rd vehicle to purchase from this dealership and they have all been painless. I am thankful for the relationship.

Worst customer service I’ve ever had. Took 24 hours to diagnose a problem that should have been easy for a Ford service dept. Considering I told them what the problem was (with video) and the most likely solution, it still took that long. Promised the repair to be done on a Thursday. It wasn’t. Car in the shop for a span of three days. No apologies, just excuses. Will never go again. Bought the car from there as well, I’ll take my business somewhere else.

Paul, was absolutely the best auto salesman I have ever had the honor of working with. He understood all my needs and wants and even some that I hadn’t anticipated. Thank you Paul and Sterling McCall.

Both Ahmed and Caesar were great in getting me behind the wheel of my new Bronco Sport. Finance was straight forward and Tosh expedited the process. I am very pleased with the dealership.

I recently purchased a vehicle from Lalo Espinoza, he made the process very easy. I was able to do the application process over the phone/online as an do not live close. He explained how the trade-in process worked and Cesar Samaniego looked my the vehicle I was trading in and gave me a great trade-in value for it, the car that I wanted was not available at the Ford dealership so they picked it up and I was able to test drive and make my final decision. Peter Tosh explained how the warranties worked and was able to answer all my questions about financing though another bank. All in all I had a great experience with these 3 gentleman and I will definitely come back in the future.

Honestly, I had a great experience at this location. Lalo Espinoza is a great salesman! He was polite, straightforward and helpful! Great experience with Adel as well. Excellent customer experience! The people were so nice. The whole process was faster than I imagined and I left with a great car! Thank yall!!

This is the worst place to buy a vehicle from! Would not recommend to anyone. I will make sure to reccomend to go elsewhere after the terrible experience.

Just some normal Maintenance work being done. Service was timely and efficient. In and out under the time estimated for completion.

Great service as always from Sterling McCall and Paul Diamanti. Make sure you go and ask for him!

Service Technician Irvin G. was outstanding! He took care of us and our vehicle issues like we were family.The Mechanic who performed the services was also Top-notch!Sterling McCall and Ford should be proud to employ these guys, and each merit a reward for their professionalism, their efficiency, and their integrity!They bring great credit upon the Ford organization as a whole and in particular to Sterling McCall Ford and TEXAS!Regards,Gunny(J. Michael Berentz)

Steven Barnes and Adel got me the truck I want for my budget. They made the experience fun.