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Honest-1 Auto Care
7640 Hwy 6 N, Houston, TX 77095, United States
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Honest-1 Auto Care

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Le
Review №1

I have been with this business for some years now. Had them service 2 different cars throughout those years and their service never changed. They have always been consistent, friendly and as the name says (honest).They always broke down any diagnostic or problem with my car. I have been able to build personal and professional relationships with the guys up there. And they have definitely helped me through some really difficult situations. So please consider them for repairs/maintenance. I highly recommend them.

Br
Review №2

Anthony was seriously the BEST! I dont think I wouldve been able to handle the repairs without his help. They have earned a loyal customer out of me and my family.

Na
Review №3

I feel like this is probably the most important review I’ve ever written. It’s difficult to blindly choose a trusted mechanic, but I did just that when I couldn’t get in touch with the one my friend recommended. I was nervous, but I knew my brakes needed work, and I couldn’t wait another day. So I called and spoke with Brian and was able to drop my car off that same morning. I asked them to check my brakes, give me a full synthetic oil change, a state inspection and also check my AC because the air wasn’t consistently blowing cold. They did a free multi-point inspection on my Acura, free brake inspection and free AC check and text me a link to the report. The report included pictures of my filthy air and cabin filters, so they replaced those as well. They recharged and replaced the Freon in my AC system and I was able to pick up my car the same day. For all of the work my car received, I expected to pay an arm and a leg, but the price wasn’t anything like I thought it would be. I am going to bring my car there for EVERYTHING from now and I already told my coworker about it. Transparency and reasonable pricing when it comes to mechanics are what give me peace of mind, and I got just that. Thanks for the experience.

Co
Review №4

I was behind in my state inspection and had just moved to the area. This place had the best reviews and I see why! Super nice, so helpful, and had me in and out in under 15 minutes! I am super excited to have such a great place basically in my new backyard and plan to get my next oil change and any other issues handled here moving forward!Thanks guys!

HI
Review №5

I was very impressed with the service. I retired after 50 years in the automotive service industry so I can recognize good customer service. I made an appointment and when I arrived they took my truck in and within an hour called with diagnostics and supplied photos of bad ac compressor. No hard up sale attempts made and repairs were completed the same day. I strongly recommend this service center for anyone.

Da
Review №6

The people at Honest-1 were personable and professional. They diagnosed my problem right away and had the repair completed the same day. Also, a service manager took time to answer my questions regarding another issue. I will definitely continue to use Honest-1 for my car maintenance and repair.

Ro
Review №7

Just as they name saids. Anthony. Was grwat

Ch
Review №8

Took my car here for a pre-buy inspection and they were exceptional. One of the best experiences I’ve had at an auto shop. They provided quality and honest advice about what they found and were even willing to work through other unrelated questions I had. Will be back here for all my repairs and inspections!

Fr
Review №9

Business that lives up to their name…have been their customer for a couple of years and they have been consistent in their service always. EXCELLENT Customer care. Get it right on all repairs, large and small, knowledgeable staff and courteous. Have recommended family and friends and they have also been happy

Th
Review №10

Found this place on Yelp and gave it a try. My car AC blew hot air. Made appointment and brought my car over for them to take a look at it. The place is nice and clean. Brian is very professional in explaining clearly to customer whats wrong and how theyre going to fix it. Car is done in less than an hour and the charge is reasonable. It didnt cost me an arm and a leg as I anticipated. Will take all my cars there for service and spread the good words to friends and neighbors. Keep up the good work, Honest-1.

Ke
Review №11

The staff was extremely friendly and helpful. My appointment was at 10:00, they took me early. Let them know I had a meeting and they had me out in a short time. They explained what was wrong with the car and how much it would cost to repair and why. These guys are fantastic! I won’t take my car anywhere else now.

Jo
Review №12

I don’t go any where else in houston. Once I found honest 1 4 years ago, I could not go with anyone else. These guys here go above and beyond customer needs and always has an ear open for customer concerns. Taylor helped me numerous of times and when my vehicle was getting repaired he gave me a ride home on a few occasions. I could not be any more thankful for what these guys do here!

Ma
Review №13

Always friendly and up-front. I’ve taken my past two cars here and they are very straightforward in telling you what’s wrong with the car, break down costs and tell you when service is gonna be done. They’ve never let me down on these things which are essential for a good shop. Car repairs are an expensive thing but honesty and good quality of repairs is refreshing from bad mechanic experience.

Ca
Review №14

Excellent service and fair pricing. I will definitely use them again. Very friendly staff.

Je
Review №15

I had my brakes done here. Front and rear pads and rotors were replaced. And a brake flush, drain and refill system fluids. I had to have a new master cylinder, and all that entails. Bleeding of the brakes also. They did the inspection first, and let us know the price before hand. Joe, at the front desk was very friendly, and professional. The mechanic Paul was friendly, professional, and seemed very knowledgeable. I think they may be a little on the high priced side? But they DO run a nice clean professional shop.

Ke
Review №16

As usual, fast efficient and professional in how they treat the customer and work on the vehicle. Well worth checking them out when you next need car repairs or maintenance.

Mo
Review №17

I’ve had a mechanic that I’ve gone to for 12 years and when he retired I was afraid I wouldn’t find a place just as good. I’m so thankful I found this place. They were so nice and most importantly, honest. I was quoted from another place to replace 2 things. Turns out it wasn’t the issue, I just needed a fuse replaced and they saved me $300+ . Definitely will be using them again if I ever need work on my car.

Lu
Review №18

Great service. Will definitely recommend this Auto Care facility. It was my first time there, and I will definitely come back next time.

jo
Review №19

Everyone greeted me, they had snacks and drinks. Nice comfy seating area with television. Great prices and great location

Sh
Review №20

Friendly service but their prices for repairs are way too high

Ro
Review №21

Love these guys! Always straightforward about what needs to be done to fix your car. They will even take you out in the garage and show you what needs to be fixed and then fix it. Highly recommend them for all your auto repair needs.

Pr
Review №22

This place is awesome. Customer service is awesome. The guys are honest just like in the title. Reasonable.

Jo
Review №23

Very knowledgeable, kept me updated on my repairs, and was notified when the price was cheaper than what was quoted.

Ma
Review №24

Impossible to express how helpful and honest (haha) these guys are. After months of searching for a shop that would dare service my unique car, these were the only people that didn’t turn me down and instead accepted the challenge. Their prices are beyond fair and their service is even better.

Ch
Review №25

Go see Darius @ honest-1 auto care. Fast and friendly service at a reasonable price. Highly recommend this place to anyone needing reliable honest service for their vehicles.

Da
Review №26

5 stars! Was quite a ways from my home neighborhood when my engine decided to break down. Always skeptical of repair shops I checked Google maps, crossed my fingers, and chose Honest 1 because of their good reviews. So glad I did! They easily could have escalated the severity of my repair and I wouldn’t have known different—but they stuck by their values, gave me the honest truth, and a range of outcomes and scenarios.Truly a family run shop that treats you like family! Plus, they really know their stuff when it comes to engine repair AND can use both technical talk and layman’s terms. I highly recommend them for their know-how, ability to deliver, and most of all their customer service.Big thanks to Brian, Michelle, Taylor, and especially Thomas, who really got the job done.

Sh
Review №27

Great Service, Brian and his team took care of my car in a timely fashion and at a very reasonable rate. Highly recommended!

Ka
Review №28

Nice people, very clean shop, and quick in and out for an Inspection

Ro
Review №29

I had a customer service experience here. I came in with a problem with my rear left turn signal. They checked and turned out to be just a loose wire. There are few auto repair business that are honest and this place is true to their name. Thank you.

ka
Review №30

This place is amazing! I needed my car inspected on a tight schedule and they were able to get me in rather soon. They are extremely professional and explain everything to you in terms that you will understand. I feel like they genuinely cared about me and my vehicle! They did an excellent job and I will definitely be going back.

Jo
Review №31

Fixed my A/C in my 2016 mustang, but said my compressor was still making some noise (because its on its way out I had already known this prior), but when I got my car everything was running well. I hear very little noise from the compressor running now just the normal sound to know its working as it should. Theyre great here!

Ay
Review №32

I had a great experience! The service was professional, accurate, timely, and fair.

An
Review №33

We always go to honest-1. They do a great job for a great price. They are very friendly & transparent

Ja
Review №34

My oil change was quick (only took under an hour) and staff was very friendly during my visit.

Mi
Review №35

I was headed to a different automotive shop named after a popular street here in NW Houston when a friend told me to give Honest 1 a call.Taylor was amazing from the first phone call. Super welcoming, very professional and honest. Honest 1 quote for the work was $300 cheaper than that big street names auto shop and even more so, I didnt need all of that work after all, which saved me even more money and hassle.Ill definitely be back to get all of my work done here. Hard to find good honest people, and Taylor and Honest 1 definitely fit the bill on that one!

Mi
Review №36

Great experience with friendly staff. More appreciative of the fact that they stand by their Honest name.

Ri
Review №37

This was my first visit to Honest-1 and I was amazed with the patience Brian and his team had with my questions. They were kind enough to look over a classic vehicle to help me decide if it would be a wise purchase. There was not a system in the car that wasn’t checked and explained to me. Thank you for your professionalism and attention to detail! New customer for life 💪🏼

Ke
Review №38

I love this place!! I had to pull over because my son-in-laws car oil gauge said it was low and the car told me to shut the engine off! I didnt want to mess up the engine in his car! I called Honest Auto and they came to the parking lot where I was. I was just around the corner from them. Thomas showed up and checked the car out. He told me he didnt think there was anything wrong with the car, but I did the right thing by pulling over. He had me follow him back to their shop and he said the diagnostic tests didnt show any codes and it was probably something simple and to keep an eye on it. Im so happy it happened so close to them and even though I was exhausted and wanted to go home, Im glad I didnt make it there before it did what it did. Thank you so much for being honest and not trying to take advantage of someone who wouldnt have known she was taken advantage of and also a big thanks to Thomas! He was my knight in shining armor!! Taylor is awesome as well! Very friendly and helpful.

Cl
Review №39

Couldnt find a good mechanic for a long time. Finally have one, they not only my mechanic but my daughters. She was the one that found them. Will never go to anyone else. They are what their name says Honest and knowledgeable. They will get they will get the problem solved.

Ka
Review №40

I dropped my car are for a few repairs and once i called up and told them i have the money and he said he’s gonna put it into rotation and said it was gonna be done today or tomorrow so i called the next day and he said it’ll be done today then i called the next day and he said the same thing which is really irritating seeing as I work full time and go to school i tried to call today but for some reason they are closed saturday and sunday so now i have to wait 2 more days for them to do whatever to my car it has been a week since the dude i talked to said it would be done i’m starting to get fed up with this. I already have to pay 1k for a few repairs I DO NOT RECOMMEND THIS AUTO SHOP i probably won’t even get a discount for my car even though it should have been done a week ago

am
Review №41

Love this place! Nicest people! Play area and snacks to entertain my kids.

Do
Review №42

Honest 1 Auto Care at Copperfield currently handles maintenance on 4 of my vehicles. Today I brought one of my vehicles which I thought needed a new battery terminal up to them and low and behold Brian was able to get me out of there without having to replace it. To top it off he took care of it free of charge. The generosity these guys have always shown my family and I never goes unnoticed. My vehicles will always be serviced at honest one auto care Copperfield as long as I’m in the Houston area. Brian and Taylor have been Lifesavers for me and have saved me a ton of money. Highly recommend this place if you want honesty and impeccable work done on your vehicle.My vehicles will always be serviced at honest one auto care Copperfield as long as I’m in the Houston area. Brian and Taylor have been Lifesavers for me and have saved me a ton of money. Highly recommend this place if you want honesty and impeccable work done on your vehicle. Thanks Guys!!!!

Mo
Review №43

Brian and Joe were extremely helpful. They truly care about their customers and satisfaction. There was also a mechanic assisting them as well who was also helpful and provided alternatives to an expensive repair. They are extremely reasonable and fair.Definitely recommend them!Thank you gentleman for all your help!

C
Review №44

The ONLY Im taking my cars to get serviced. The team here is great! Been coming here for years and even after moving we still come here! The BEST place to get your car worked on.

Cr
Review №45

Very friendly, quick service for State Inspection.

Ch
Review №46

Back a couple of months ago my car air conditioner went out. I took my car to the local Toyota dealership to get it checked out. That same day Toyota rep called me to tell me my car air conditioner was fixed (said they replaced a valve) which was 170.00 parts and labor. So far so good. After a few day of driving the air conditioner went out again so I went back to the dealership and they told me it was the air conditioner evaporator needed to be replaced and said the cost would be  $2,200 to fix it because the entire dash had to be pulled out. This started my quest to find a repair shop that had the experience to do the job at a reasonable price. I decided I would get three quotes, the first local auto repair I called said they would do the job for $1,900 and would take 3 days, the next local repair shop said they would do the job for $1,400. The next auto repair shop I called quoted me $1,274,  that repair shop was Honest-1.After I read their reviews that were very good, I called Honest-1 back and talked to Joe and made an appointment the next day at 9 am and left the car off at Honest-1 and Joe said I could pick it up the next day. The next day joe called at to tell me that a part was still working but he recommended changing it since there would be no labor charge because the dash had already been dismantled and the part was $43.oo added on to the bill which came to 1,317. The next day Joe called at 3 pm to tell me my car was ready to pick up before 5.Before picking up my car I noticed on their website they were running a summer special that offered $100.00 off a purchase of $700.00. When I arrived to pay for a/c repair I asked Joe had he already used the coupon, and to my suprise he said no and took the $100.00 off. The final bill was $1 217 with a 3 year or 36,000 mile waranty. I have attached photo of dash tear down. This. Proves Honest-1 has the expertise to handle the most complex repair.This the best csr repair experience I have ever had!

Ma
Review №47

The entire staff is outstanding! After they checked my horn situation they explained everything in detail and even though it was not cheap.... I had already checked around and they were the best price for the kind of work needed. I would highly recommend Honest 1 Auto Care to everyone! They are awesome!

Yo
Review №48

After going online and looking for an auto repair facility near me and reading reviews, I decided on Honest 1 Auto Care and Im glad I did. Taylor & Joe are awesome. They really do stand up to their name, Honest. I took my car in to have the ignition switch replaced and also took advantage of their ac free check up special because my ac was not cooling. I ended up replacing the condenser fan which I was happy to do since I was told by another facility that I needed a new ac and quoted me $1954.I will be using them from now on.

Lo
Review №49

We received very professional service and an honest and competitive assessment of repairs for our Ford F-150 truck! We appreciated their white glove service and attention to our needs! Very kind and friendly service, plus excellent quality Car repair work at a good value, just like the good old days! We highly recommend Honest 1 Auto Care on Highway 6 near Cypress Texas! Thanks so much!

Ea
Review №50

Mr. Joe at honest 1 Auto was terrific and very personable . Vehicle was ready before I know it. I will recommend this business to anyone and currently my family uses them. Way to go guys. Thanks for taking care of me.

He
Review №51

Great customer service. I needed an inspection and they got me right in and completed quickly.

Ja
Review №52

This was my first trip and they took great care of my vehicle and were very thorough. They gave me a great experience and advised me of all the maintenance that is needed for my vehicle.

Aa
Review №53

Bryan Reyes blew my mind with his customer service. Hes far from the typical salesman. He puts service first and made sure I was truly happy with my vehicle and the deal. 11/10 recommend!

To
Review №54

Had my fiances car over there for an oil change and they mentioned an oil leak at the oil pan gasket. Ive done this job myself before on another car and its usually not that big of a deal. However on this car the exhaust pipe had to be moved and we were happy to let them do it even though it was over $500. That price was even a little on the low side compared to others in the area. Well after they did the job the oil continued to leak. I took it back and looked at it with them. They had dye in the oil that you could see with a black light. The mechanic said it looked like it was still leaking from the same oil pan gasket and they said they did the job again. Well after that it still leaked and we took it back and they replaced a pcv valve and did some other minor things. It still leaks. On the third attempt they charged us over $100 by the way. Im going to request they give us our money back.

Ju
Review №55

Great service! I had to replace a gear shift cable plus a tow service which they provided, the cost was $192 total which I found quite reasonable. Fair pricing and an excellent family owned business. I wont take my car anywhere else!

Da
Review №56

They make getting cars serviced wonderful, even when you have to bring the kiddos! They have a nice clean waiting area and even a large play area for kids complete with toys, a chalk board, table and chairs, and a playmat. AND they have a clean restroom and snacks and drinks. The customer service is wonderful as well! Well be back for all our car care needs for sure.

Ke
Review №57

These guys always do good. It is my go to shop

go
Review №58

Excellent service and and fair prices.

Gr
Review №59

Lets start by saying I chose this place because of the exceptional ratings. I brought my vehicle in for excessive shaking and a loud roaring engine when accelerating. They found the problem to be the engine mounts. I paid $500 for them to replace 2 of the 3 mounts because I was told only 2 really needed replacing at the time. I paid it and expected to receive my car back without the shaking and roaring engine. The car was still shaking though notably less than when I brought it in and the roaring was gone. Fast forward 1.5 weeks later, the shaking and roaring are back and worse than before. So I bring it back to see why and Im told its the final mount that needs replacing and would cost a little over $200 to replace. That cost included the diagnostic which should have been considered paid witwith my last visit since they already knew the problem. I took my car back without getting the work done and brought it to the dealership where they replaced the final for free since it was apparently covered under factory warranty and informed me that the two recently replaced engine mounts were improperly installed and had the engine sitting at an angle which was partially the NEW cause of the shaking and roaring. When I got my car back, it didnt even feel like the same car. Shaking and roaring were completely gone. I was mostly in contact with Taylor, Joe, and Derek whom were exceptionally friendly. However, I paid too much money for the parts to be improperly installed the first time. Though this could have just one bad instance, I dont believe I will be bringing my vehicle back here.

Ly
Review №60

They are wonderful, as a single older woman I have to feel comfortable with car repair and honesty, I feel comfortable with both from Honest-1 Auto care and highly recommend them to anyone!

Di
Review №61

My mom and I came here for the first time looking for an auto repair shop because the AC in her car was having issues. Joe was great, he made the experience a positive one. He would come to us with updates along the way to let us know what was going on with the car and that was appreciated. I definitely feel like this place was honest, and did a good job on my moms car.We came here based on the reviews I read on google and overall we’re happy we ended up coming here. Their lounge area is nice, they provide water, a variety of snacks, WiFi and a small kids area. We will be returning when needed.

Da
Review №62

I had issues with my AC, they kept me in the loop with every process that they were doing. My car was a complicated issue that unfortunately was not able to be resolved with them. They could of easily charged me for the hours of them searching for the issue, testing, ordering parts to see if it was as sensory issue, re testing, etc. They didn’t! They were extremely honest with me and in the end, helped me financially with what they charged me. They gave me detailed notes with the tests they ran and the results of them so that I could take it to the dealership. They didn’t price gouge me by just randomly testing different things until something worked. I appreciate them for how they handled the situation and I will ensure they have my business. Thank you.

Ci
Review №63

Ive been to Firestone, Goodyear, Copperfield auto repair and three independent.I found Honest-1 looking for someone to trust with my car and Ill never go looking again. They have all my business and have suggested them to all. Never have to worry about repairs, whether needed or not. And their pricing is fair and honest. They stand behind their work so no worries there also.Cindy

J
Review №64

I use them for all of my car care and have never had an issue. They have always been professional, courteous and timely.

Ti
Review №65

Second time for two different trucks Ive used honest 1. And left happy on both trucks. ThanksRecommend 100% to everyone!!

Ch
Review №66

They are a top notch group of people. Family owned. They took very good care of my wife’s car and the owner provided with a ride to and from work. Honestly, I’ve never received service like. Never once felt like I was being taken advantage of. Grade A Quality and Service.

cr
Review №67

I’m so pleased and happy with the service! So professional and knowledgeable. Had an on going issue that hasn’t been able to be pin pointed until today! They fixed my issue For a reasonable price and had a comfortable waiting room! I will for sure bring my car back!! My car found a new best friend!! 😆

Ch
Review №68

I noticed that my steering wheel was off center, so I took it here for a wheel alignment. They took the car into the back, and about an hour later, gave me the keys and said have a good day. There was no communication on what they adjusted and there was no graphic showing a before and after adjustment report of the alignment to show it was adjusted. After getting it back on the road I noticed that the steering wheel was still off center by the same amount, which leads me to believe they really didnt do much. While I was there I noticed that most of the technicians were my age (mid 20s), so maybe I got the guy who was still learning.Edit: Took it back to be corrected and it is still off. Still no chart or explanation on what changes they made.

Ni
Review №69

Very professional. Wait was never too long.

Br
Review №70

Just left Honest-1 and I am absolutely amazed! I was in and out for a standard car check-up in just an hour. Joe and the team took phenomenal care of me. The location is convenient, clean, and well decorated too!They are honest, polite, and friendly. Will definitely be coming back! Thank you guys so much for the great service.

du
Review №71

Nice and clean lobby. I left another inspection place waited for 20 minutes and after 5min they came back. They said they could not do it because the plug was loose and not able to inspect it. I came into this auto care and they took care of me and finished the service with no hassle for less than 15 minutes.

st
Review №72

Ive been trusting the Honest-1 team with my family vehicles since 2017. They can handle it all from oil change and inspections to brakes, alternators, shocks struts and tires. The times I have had to take my vehicle to the dealership for recalls, I always check in with them to get second opinions and pricing about big dealership recommendations; the difference is always shocking...big dealer tries to sell me unnecessary work and quotes that are hundreds of dollars more expensive than H1! Trust and integrity are cornerstones of Honest-1, they genuinely care about keeping the valued customer and not lining their pockets with my hard earned money. I cannot say I have ever felt this way about a mechanic shop, and I am truly grateful they are in my neighborhood.

To
Review №73

Performed oil change on my Honda and ran diagnostics on sons Ford Ranger. Have to wait for engine to cycle through reset then go back. Really like the owner and staff. The fact that they help you with drop off and pick up is just one example of outstanding service.

Te
Review №74

This is far and away the nicest auto facility around. Clean upscale interior, friendly knowledgeable staff, and fair prices.

Ke
Review №75

I really love this place. Always very clean and comfortable . The staff is always nice and courteous. Usually doesn’t take long to get oil changed. Unfortunately it took almost 2 hours this time. And I had an appointment. My only other complaint is when I got to my car, there was grease all on my seat - both the seat and the seat back - as well as on the inside of my door. The service guy was very apologetic and tried to clean it with leather cleaner, not a degreaser. I ended up having to go home and clean it myself. (I had spent 3 hours the previous weekend detailing the inside of my car including the leather seats).Accidents happen, and I will continue to use them and recommend them.

TA
Review №76

Great experience every time!

er
Review №77

Many companies have asked me to write reviews due to folk rallying behind the sheriff dept and/or law enforcement, that being said I had to take the time to write this review. Honest-1 Auto Care has the highest integrity of service and commitment in relation to auto service in the area, if you dont reside close to there facility, please take the drive as they are worth it! Note: If you explain the issues your having and listen to there recommendation/expertise, the end result will be successful, thus you giving what I have given a (5) star rating.HONEST-1 AUTO CARE! Sincerely, Officer Eric

Sa
Review №78

I have been going there for a few years and am always happy with the service im given and their customer service is on point. I highly recommend them!

De
Review №79

Brian helped me with my flat tire. I was going to be all day with the jack I had, and Brian offered to help, and he even put on my spare. To have Character and Honesty is a rare combination these days. I am writing this review a year later. I seen his card and I felt lead to write this review. Thank you Brian J.

De
Review №80

A great experience again. Second time now using Honest-1. First trip was for front brakes on 2016 GMC Sierra. This trip it was Oil Changes for same truck and wifes 2017 Armada. Visited Monday and while they were too busy at that moment, they helped schedule back-to-back changes on Wednesday. I was running late and wasnt a problem for them offered a ride to and from, but I declined as it wasnt needed for me (reason I scheduled back-to-back). Thanks to Joe and team!Worth noting that observations were made on some minor fixes, but no pressure applied when I opted to handle it some other time or on my own. Oh and they send pics of those suggestions for visibility of the problems.

In
Review №81

Gladly, I will share my experience with Honest Auto. Honest Auto was very professional, extremely friendly and timely with the full process of services rendered on my car. I will be returning fir future auto care.

bk
Review №82

Went in for new battery and they checked it and electrical system to be sure it wasn’t something draining the battery rather than just automatically putting in a new one. Kept it over night so electrical guy could check it out to be sure.

Tu
Review №83

I’ve been going to them for a few times now and I think I’ve found a workshop I can trust completely. Brian and Taylor have been providing nothing but the best service you can expect from a workshop. The thing I like about them is the way they don’t talk you into doing any repairs right away and the way they educate me with the issues my car is having. They even gave me advices on what I should do to postpone the repair for a little while. Just as the name says, they are indeed the honest one!

Mi
Review №84

I brought my fathers car (95 Camry) for oil leak inspection and fix. They replaced gasket and even washed my Dads car - he was so happy with the awesome job these guys did. Theres a reason this business is consistently getting 5 star reviews. Competitive pricing, very clean facility, friendly and professional staff, and outstanding customer service.

Ch
Review №85

I am from San Antonio, Texas and my daughters and I broke down in Houston in our way to Galveston. They provided towing at a reasonable cost and went above and beyond the call of duty to get my Hummer back on the road! Very professional and truely cared about our predicament! Even gave us ride to and from our hotel! Thank you so much to everyone especially Darius, good job!

Bi
Review №86

Had my vehicle Inspection and oil change done, fantastic service. Its rare nowadays to have good quality work done in such a timely manner but Honest 1 does it.

Fr
Review №87

Great place they are very professional they walk you through the entire process.

Ca
Review №88

Great service. The estimate the dealer gave me was 2 times what we paid at Honest-1. So far, I are very satisfied with the end result and performance of my vehicle. I highly recommend this shop.

V
Review №89

Brian and his team are always very friendly. They tell you what they are going to do and the price is very fair. Hard to find a good and honest shop...but this is the place that provides that service. Would highly recommend.

Le
Review №90

Honest 1 provided outstanding repairs to my truck.

Je
Review №91

I found it very helpful when Taylor explained all that was needed to repair my car. He even showed me how damaged my rear brake was. I don’t know anything about brakes but I saw quickly how “broken” mine was!Wouldn’t hesitate to return whenever I needed too. Friendly and helpful!

El
Review №92

Rather than just telling me everything that needed work, they prioritized the issues and let me choose the most important so I can plan for the more costly repairs. They even picked my car up from home and returned it so I could continue to self quarantine! Great job and many thanks!

Je
Review №93

Honestly, I think that I have not been in a better place where i trustes the people who worked there and they respected me.

Ca
Review №94

Im always get greeted with superior customer service at Honest -1 Auto. Definitely the best in the business when it comes to fair and honest pricing. Mechanics experience is second to none. Definitely, recommend Honest 1 Auto to everyone I know.

Pr
Review №95

I’ve been to many mechanic shops since being here in Houston, but the only place I will ever take my vehicles again is here at honest 1 copperfield. For years I’ve noticed everyone here is straightforward from Joe & Taylor at the front to the manager Brian and extremely courteous compared to the other shops. Every issue I’ve had they handled immediately and I haven’t had to come back for the same issue more than once. I always recommend this shop to all my friends and family. I hope this review helps out the business because they definitely don’t receive enough credit, leaving with peace of mind your vehicle is taken care of correctly is priceless.Current customer with 10+ visits and still counting whenever the Jeep decides to act up lol

Ai
Review №96

Very delightful experience. I’m glad they are my service store off my car care plan. Thanks again

Sc
Review №97

I only went in for inspection but with many places having a bad reputation I looked at Google reviews and tried Honest 1. I walked in and from start to finish was very impressed. It started with a nice and clean place to a warm and friendly greeting to quick and excellent service while I waited a short time in a classy waiting area that had a great play area for my 2 year old daughter. I was finished and on my way very quickly. Thank you Honest 1 for earning a great reputation, a rare thing amongst mechanic shops.Sincerely,Scott M.

Fa
Review №98

Its a great place to take your car to get it fix it, they treat you like family, excellent service Im very happy with it, I definitely recommend 👌👌

Na
Review №99

Place handle and took care of of my car. Had my ac checked out and they solved in fair time at fair prices

Ty
Review №100

I think this company lives up to their name. They replaced the radiator on our 2016 Jeep. The next day we thought something was leaking instead of making us drive all the way back, the owner came out to look. It turns out it wasn’t anything but condensation which is a major relief. I recommend this company.

Information
41 Photos
100 Comments
4.8 Rating
  • Address:7640 Hwy 6 N, Houston, TX 77095, United States
  • Site:http://honest1copperfield.com/
  • Phone:+1 832-263-6845
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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