The service was excellent! Matt, my service advisor, was very professional and in constant communication with me on the progress of the repair. He was very thorough and sent photos detailing the issue with my vehicle. I would highly recommend Christian Brothers Automotive to my family and friends.
While leaving Houston after bringing my granddaughter to the doctor our car broke down. Eddie, Matt, Lee and the receptionist at Christian Brothers was more than just helpful they were kind. I told them of our situation, stranded, stuck in a hotel, and from out of town. That’s when Eddie told me to have my car towed to them. They all worked diligently to made sure to get my vehicle up and running so we could get back home! Their professionalism, promptness and most importantly their kindness will always be remembered! They truly went above and beyond. Thank you Copperfield CB! You are AWESOME!
I was in Houston from out of town and my check engine light came on. I stopped at an auto parts store and they said it was a transmission code. They cleared the code before I could ask them not to. I drove another 300 miles and it didnt come back on, but to be sure I brought it in to Christian Brothers. Lee thoroughly had my car checked right away and even test drove it. Nothing was found to be a problem thankfully. Within 2 hours I had my car back and I wasnt even charged for the service. Lee was great and I highly recommend Christian Brothers!!! Car is still running great and had no issues driving all the way home to NW Arkansas.
I brought my car to Christian brothers because I was told they are honest and have integrity. I did not know how true this was until I brought my car in. From the moment I arrived I was treated like family. They were transparent about everything and assured me that they would take care of the situation. And they did. My car is running smoother than it has in over 100,000 miles!!! They are not the cheapest. But worth every penny. And I will be using Christian brothers and Copperfield from now on for anything I need with my wife’s car or mine.
My experience at Christian Brothers Copperfield was nothing short of amazing. I was seen in a timely fashion, I received updates on my vehicle quickly, and the price I was told on the phone was exactly the amount I paid upon pickup. Everything that needed to be purchased and done to my vehicle was itemized and explained, and the prices were fair. I was especially impressed with the full car inspection. I have never seen such a detailed inspection report, and even though a few things were flagged for needing attention soon, I was never pressured into doing more than I came there for. Christian Brothers Copperfield went beyond my expectations and I they will be first on my list if any problems arise for me or my family in the future.
Excellent costumer service!!! I just did a state inspection and the whole process was easy and faster than expected! The day before I went to Rain Forest Auto Center and it was a totally night and day difference experience!!! Im glad I found them. After the inspection they voluntarily emailed me pictures of everything was done with the inspection report and let me know of things I should expect to take care soon. Ill definitely come back whenever I need car services.
Everyone at Christian Brothers Automotive Copperfirld was so helpful and knowledgeable. They explained what needed to be done to my vehicle and even let me know that the service I requested was not yet necessary and saved me a lot of money. I also appreciate that they sent me a detailed inspection report with pictures and explanations included.
Matt at Christian Brothers on FM 529 offered my exceptional customer service. I was at home when my car wouldnt start. The tow truck picked it up and Christian Brothers send Matt in a shuttle to bring me to my car. I felt comfortable and his energy was very pleasant. Thank you Matt and thank you Christian Brothers for the fast and amazing service.
The owner and Mack welcome me in like I was one of their regular customer, they told it will be about 45 minutes but it was really 10 minutes, and what really tough my heart was when the owner call back to see if I was taking good care of, I told Mack Ill be coming back again with my other vehicle. Thank yall so much for being a people person
Excellent customer service, attention to detail, and took the time to walk me through each of the performed services and recommended services. Not pushy or just intent on the sale. Highly recommend!
Matt & Eddy were very helpful and knowledgeable about what was wrong with my ERG valve / check engine light. I got my car the next day and was even able to pick it up shortly after closing time! You get an in depth overview of your cars health via email/text with photos and explanations.This location is great and I will continue to come here when needed. Thank you Christian Brothers Automotive!
I have never had service this good before. From the moment I walked into the shop I felt like they genuinely cared about my car problems. They were polite, respectful, stayed in constant communication with me and finished my truck before I expected. When I got my truck, that same professional service greeted me and I thought I got a brand new truck back. It is better now than ever before. If I could give them 6 stars I would. I drove thirty minutes to go to this Christian Brothers Automotive because I heard such good things about the service. I am glad I took the time to go here and not somewhere else.
MY CAR DOESN’T SHAKE ANYMORE!!👏🏻🙌🏻🙏🏼 I brought my 2009 Honda CRV in to get the “D” light checked that was blinking every time I drove. Matt, the shop manager and his associate Sasha were very nice. Eddy and the shop crew performed a courtesy inspection and transmission fluid flush. This did the trick since my light is not flashing any longer and my car no longer has the shakes.😆 Christian Brothers Automotive did an amazing job keeping me up to date on how the repairs were going throughout the day and repaired it in a timely manner. Brad was also very courteous when I picked up my car! Thank you everyone at CBA! I am definitely bringing back my car here!😊
Matt, Eddie and the rest of the staff are so kind and courteous. I have been coming to this location for 4 years and they have always taken excellent care of me, never pressure selling me but making sure I am driving a safe vehicle. They get whatever is needing to be done in a timely manner and keep me updated on the status.Being single and using my car for business so much it is important to me to feel safe and confident my car wont break down and they excel in making me feel confident while driving.
CBA, inspected my vehicle for an upcoming trip Im taking. The cost was $150 and the feedback I got was from the vehicles mileage recommendations, they recommended that I get a tune up and change the spark plugs. I just was there less than 6 months ago and they gave me the same recommendation, so I had a tune up done more than $600 and now they are recommending the same thing. When I went to pick up my car 6 hours later, when I was told it would only be 2 hours. They also called and said I needed a new battery and they had one there, so I got it. When I called an hour later to get an update, I was told they are waiting on the battery to be delivered. I explained that I was told the battery was there and my vehicle would be ready in an hour. Three hours later still not ready, so I called at 4 and explained that I needed my vehicle today and that it couldnt stay there over the weekend. I dropped my car off at 10 and picked it up at 5:45. Been a customer for 10 years, no longer one.
Eddie treated me right from start to finish. Gave me what I needed and great suggestions for future visit. Shuttle service was an after thought, respected my time and got me back and forth to home and the shop quickly. Great place to get your vehicle done right!
Christian Brothers were very professional and on-time. I definitely was satisfied with the service and results. My only reason for a 4 out of 5 stars was that Christian Brothers are more expensive than others but I guess you get what you pay for and Id pay it again for the services and results I received, 👌👍😊.
I took my truck to be inspected. They were very courteous and the waiting room was quite comfortable. I was in and out in about 20 minutes and I will definitely go back for future automotive needs.
Christian Brothers asked me to write a review; unfortunately this will a case of being careful what you ask for.I took my wifes car here for an oil change and state inspection. When I arrived I was told it would be about an hour. It took 2 hours.While I was waiting I asked for pricing on a brake job for my other vehicle. Their quote was $30 higher than the dealership! Yes, they explained its because of a better warranty but...for brake pads? If you need to use the warranty on a brake job, the shop that did it shouldnt be in business.I then asked how much just to resurface the rotors if I brought them in so I could do the brake job myself. The quote was $100. You can get this done at any OReilly for $30.If you like to wait longer than youre told and pay more than you should for auto repairs and maintenance work, Christian Brothers may be the perfect place for you.All that being said, the staff are very friendly. Hence the 1 star, whereas otherwise Id be wishing I could give zero stars.
They were very kind and took excellent care of me kept me totally informed on what needed to be done and were fair in price. I will be a customer for life I highly recommend them to everyone out there who is looking for honesty and a fair price. They will bend over backwards for you. They did for me.Thank you, Christian Brothers Auto motive CopperfieldLezley Trocki
Excellent service! Very flexible with appointment when I needed to change it. Professional staff going over and above to ensure top service! I will be using this location for all my future needs.
They are the most kindest people on the face of this earth. They just ooze kindness, and they are professional, and they provided good customer service, and kept me updated and well-informed
This place is awesome very professional mat is the man,I really liked him alot he knows how to treat customers well.
They went above and beyond. I will NEVER use anyone else after this total nightmare was turned into a blessing.Trust them and I honestly have NEVER felt that way about a mechanic EVER.
I made an appointment for an oil change online, within the next hour an employee communicated with me for a time and date that worked best and even drove me home to wait for the car and offered to pick me up to get it when it was ready. Service is amazing and I will be coming back for all my car services. You can’t get service like this anymore.
This place is great. Their customer service is awesome. They’re so nice! They send you a detailed report of what repairs are needed with pictures also which is super helpful. I trust the work they do & they make sure you understand everything before starting the work or charging you.
They were very professional and did a thorough examination of our vehicle. Matt was amazing and explained everything thoroughly. Would highly recommend going there. We will be back.
Mat was very helpful and made me feel very comfortable, the job was done in a very timely manner.I was happy with the way things went
These group of guys really came through in the clutch and help me with my vehicle and helped me financially with the snap program. When I thought it was impossible to pay for the service I was approved for more than I expected that paid for what they worked on. Thank you so much Christian Brothers and if you really want your car done right, come to Christian Brothers because they value their customers and their vehicles.
Very pleasant environment. Staff was friendly, professional and attentive. Followed up on my satisfaction. Dropped off/pickup service. Highly recommend.
John Paul worked me in on a very busy day as I was going out of town and desperately needed an oil change. I still only had to wait about an hour and he was courteous and professional the whole time. Top notch service.
Kindness, professionalism, good vibes. Excellent service 5+🌟
Amazing group of people. They live up to their name in every way. They will continue to get our business.
Love this place! I have been satisfied both times. Definitely would recommend. A friend of mine told me about this place, took my car there and would definitely go back. Their customer service is excellent and the communication is awesome. If you haven’t visited this place, do so. You won’t be disappointed.
I was very happy with the service l received enjoyed the wait with good comfort music thank you everyone check ✔️ out this company very friendly
Great customer service, beautiful facility.Excellent work along with many amenities, including shuttle service.John Paul, Matt, and Eddie handled every detail and kept me informed regarding process and price.I cannot recommend more highly; looking forward to my next scheduled visit!
I had a great experience at Christian Brothers Copperfield. I wanted to find a company that i felt was trustworthy, and out for my good, not just their own.I believe I found that here. The staff (I worked with Matt) was great and helped me understand the issues that needed to be addressed immediately, and what I should be aware of in the future. They did good work for a fair price, and I will be back again.
The service I received was A+++ from start to finish, the bathroom was clean the waiting area was clean I felt very comfortable waiting on my SUV. I even got tips on how to keep the mosquitoes at bay ( essential oil’s) I was informed of every step of the process, when my car was done I received a report of things that I could do to prolong the life of my car. No pressure just suggestions, I have to admit I was a little scared going in I mean it was an oil change for 30.00 !??? On an SUV. However, leaving out I will choose Christian Bothers as my FIRST choice.
I have used CB twice once to do a complete engine exchange and recently for my CEL they did an excellent job both times with a quick turn around. They kept me posted with the status through the entire process. I would strongly recommend them
Just all around terrible. Charges UNGODLY amount in labor and they’ll still have the audacity to charge you more for things that aren’t even necessary.
Employees very courteous and well informed. They kept me informed of the progress of my car from calling and texts. Will return for all our automotive needs
Trustworthy, they do great work, and have excellent customer service! I particularly appreciate the complimentary full car diagnosis
I first went in early in the day and I found out I needed to schedule my visit for the service I wanted.The nice man at the counter was able to walk me through setting up an appointment, while I had a squirming 1 year old in my arms. I returned during my babys normal naptime. I was offered a ride home, but I declined because I needed to go somewhere immediately after leaving the shop.The atmosphere of the office was so calm, that she was able to fall asleep. Which usually does not happen unless she is in the car or at home. They were done with time to spare. I was given tips on car maintenance before I left. This, by far, was the best service that I had ever experienced. Thanks Christian Brothers.
The professional but warm staff that supported me during my vehicle maintenance visit.
Truly a top notch repair facility. All the guys are awesome and would highly recommend. Matt is simply amazing. Thanks for the royal service provided. My car is great. Keep up the great work
Matt was very professional, courteous, and helpful. As an elderly woman I fell very secure in rendering services from Christian Brothers. I will return in the future for any car repairs. Great people and great service. Matt thank you for your assistance on my car repairs.
People are friendly, excellent service and shuttle is so convenient. They looked for warranty information that might be applied to the repair and saved me $250. These are my go to guys now!
Great people here, very helpful and courteous. When I showed up, Eddie was nice enough to take the time and come glance at my messed up headlight assembly on an old Volvo -- I wanted the peace of mind after getting very un-helped by another mechanic. They sourced the parts and got the job done at a reasonable price despite the trickiness of old Euro parts.
UPDATE: A small mix-up with oil weight turned out to be a blessing in disguise. I noticed some oil leaking from the car and asked them to look over the vehicle when I brought it back in. They were extremely thorough and sent updates with pictures and video of the not just the issues that needed to corrected but also of all the things that are in good condition. It is a great way to get a health check up on your vehicle. John Paul was the best to work with! He kept me updated on the status of the repairs and costs. He never left me in the dark or had me questioning what was happening to my car. It really put me at ease and made the process a positive experience. Thank you John Paul, Eddie, Jeremy and Matt for the outstanding service and making this experience positive and much less painful than it would have been elsewhere.I recently needed to have new brakes, an oil change and an inspection on my car. Everyone at this location were great. I worked directly with Eddie on setting up a time to drop off my car, the services needed, and get a ride home. He was very professional, very nice, and overall put me at ease. They had my car ready the same afternoon and arranged a time to pick me up. Overall my experience was amazing. Eddie was fantastic to work with and I appreciate all his help. They officially have earned my future business!
The staff there is awesome, I would recommend that everyone checks them out.. Great company.R. Parker
Christian Brothers are an awesome shop. Matt and Jeremy are so professional and honest about the repairs. They have to best warranties and they assure you are pleased with their work. It’s a plus that they pick you up and drop off anytime.
They are always very nice and explained and showed what they did to where I can understand.I trust them completely with my 2011 Escape.
This CBA location in Copperfield was really great. I appreciate great customer service and I feel like Matt, the representative that assisted me, really delivered on that. The service provided was spot on and they really exceeded my expectations to make sure my vehicle was taken care of. I went in for an oil change and they saw that my battery terminals were corroded. They took care of this for me without additional costs due to the severity of the corrosion. I was going to take care of it later but they took the initiative to knock it out for me. I cant appreciate that enough. You cannot undervalue honesty when it comes to mechanics.The time for the total service was what I would expect and was happy with the time. I was expecting to pay way more for everything than what I did so that was a pleasant surprise. I use to alway go to Jiffy Lube for services like this in the past and would pay almost 50% more for this same service. So in total I like the service at this location and will definitely go back for future services. Thank you.
Very nice people and professional demeanor. 100% recommend!
Absolutely amazing place, amazing techs! Super informative and actually truly caring! I wouldnt take my vehicles anywhere else!
Professional, excellent customer service, and highly qualified mechanics.
Had a great experience at this shop very friendly In knowledgable. Had a lot of work done To my vehicle. Will come back to get more work done, I highly recommend this Shop.
Everyone that I came in contact with at this establishment was phenomenal. All of my questions were addressed and I was continually updated on what was going on with my car. They were friendly as well as professional and I would definitely use them again in the future.
Got an oil change done here. Great customer service!! But disappointed bc they told me all this stuff wrong with my car but wasnt. Everyone always seems to fail to reconnect the hose to my air filter and my check engine light comes on after every single oil change. Smh
Excellent service and very professional. They were polite from start to finish. Recommended 💯%.
The service was prompt, fast, and top notch. Their team Is truly trustworthy and provided me with comfort knowing my vehicle was in good hands. I will be bringing my entire families vehicles here.
Matt was honest with me when diagnosing my vehicle and saved me money by explaining why big dollar repair wasn’t necessary.
I booked a pre purchase inspection with Matt. I ran late to my appointment but he and the team were still able to fit me in and check out my car. The inspection was very thorough everyone was friendly and helpful. Using CBA Copperfield was a great choice.
They were nice and respectful over the phone. Asked to call me back with a quote and info but never called me back.
I recently scheduled an oil change at this location Christain Brothers Copperfield. Upon my arrival I was advised my wait time was longer than I expected, so I decided to drop my vehicle off and not wait. I returned about 2hrs after my appointment time to pick up my vehicle. Upon my arrival I was advised my vehicle was not ready just yet, in fact it had yet to be started on. I understood the shop was very busy and I respectfully advised I could not wait and I would have to reschedule for another day.At this point Matt the shop manager asked if I would be able to return first thing the following morning, to ensure I would be taken care of promptly. I told Matt Yes, I would return first thing the following morning (7am).As I turned to walk out of the shop Matt stopped me and apologized for the confusion. I told him I understand, it was a busy day. Matt told me, when you come back tomorrow morning don’t worry, the oil change is on the house.I returned promptly the following morning and sure enough Matt was already at the front counter waiting for my arrival. The oil change was on the house and further more the customer service exceeded my expectations.I will return to this shop for my vehicle Matnence needs and I will encourage you to do the same. This is a trustworthy mechanic shop, which is hard to find. Highly recommend!
Came in for my scheduled maintenance for my Jaguar since my warranty just ended. The service was amazing. From calling in for a quote to the very end having add-ons, they treated me kindly and professionally. It genuinely felt like they had my best interest at heart. They took the time to explain fluid colors to me, helping me understand why certain fluids weren’t looking good. I am definitely bringing my vehicle here for its lifetime.
I removed the paper floor mat to discover it was put down after the mechanic had soiled my mats with thick dark boot prints.I had just recently cleaned my beige floor matsSo they don’t take pride in your vehicle.This should have been cleaned and I should have been told that it happened instead of them coving it up!! 😡
Christian Brothers is a great place to go! Everyone is always so friendly and they are very open with you about their schedule, whats going on with your car and explaining it in terms we can all understand. I highly recommend this business!
Love the way they take photos of everything and break it all down.
Have used CBA several times and have never been disappointed. From major repairs to simple oil change. Same great service.
I received exceptional service at this location from John Paul. Formerly a customer of the West Road location (change due to my moving)I was also happy to see that Brad was at this location! While I was at West Road he always took great care of my concerns and helped answer questions that I had. Glad he is still part of the team at Christian Brothers. Keep up the good work! Also Mike, the driver was very kind and had wisdom to share along the ride which was appreciated.
This was my second year going to Christian Brother for a State Inspection. They are very professional and honest. I will continue to go to them for my car 🚗 needs. The whole staff are excellent. Thank You Christian Brother. May God Continues Too Bless You All.
They do a thorough check on your vehicle and pointed out a few other normal maintenance items that needed attention. The service advisers at the front desk are very easy to deal with.
These guys are great. Needed my state inspection done and they got it in and out right away.
Great place to get all of your auto repair needs. Great warranty and such an amazing group of guys that work there! Will be back for anything I need in the future!!
They are a much of rip offs they are ripping people off and they call themselves the christian brothers god see everything if I was you I wouldnt go to them the guy name Eddie rip me off of 600 hundred dollars and he didnt change my part for my car.
Very professional and personal people working together. My first time visiting a Christian Brothers. I was very impressed and will be using them from now on.
They diagnose my car professionally. They started testing components from the most probable cause to the least. They eliminated all the possible outcomes of that was causing my check engine to illuminate. Until finally they were able to detect the cause. Amazing service and quality parts.
My first time getting work done at Christian Brothers went very well. They worked fast and fixed the issue of my emergency break and didnt charge me for the adjustment. They offer rides back to your house. Only thing is the driver was asking about my nationality and trying to put ideas in my head about the upcoming election. Other than that the experience was great. They give a really exceptional detailed inspection report with pictures and video explanations. I’ve never seen any other place do that.
Eddie and Matt are great guys, I wouldn’t do business with anyone else. Very professional and personable.
Matt was professional and took time to explain repairs before I committed to the service. I did not feel pressured at all. This comment continued to be true for this visit.
First of all they are very professional and kind people. They ran into problems fixing my truck and instead of trying to slap it together they took the extra time to do the job correct. I appreciate the quality work. And it took longer but honored the original price. They will be the only shop working on my truck.Again. They went above and beyond my expectations for any automotive shop. They took care of my truck as if it was their own. Eddie has taken very good care me every time and I truly appreciate and respect the work that comes out of the Copperfield shop.
I was really impressed with the staff, professionalism and quality of work done on my car. From the time I stepped in the door and retrieving my car I dont have one bad thing to say about Christian Brothers Automotive - Copperfield. My air service is repaired and the steering issue is resolved. Glad I made the right choice to go to them for my car repairs. You sometimes have a feeling of being taken advantage of but I didnt. Left with a smile on my face. Will definitely use them for my car repairs in the future. Thank you for the superb work.
I would recommend this company to everyone. They not only did a great job but they did it in a day which should have taken them 2 days to do. I’m so glad that I choose this company and will return in the future.
Efficient fast and clean facility. Will use again.Matt was very helpful during this service . My schedule is packed and they helped out with all my time constraints for getting the car serviced . Will use again.
Very thorough and excellent service.
Ive had work completed at this business multiple times and have had an excellent experience. While in the waiting room, I have noticed that their interaction with all customers, whether on the phone or in person, is very professional and courteous. I know there is always the chance of a disgruntled visitor, and that they are probably more inclined to write a (negative) review, so I wanted to share from the other side of the spectrum. Thanks CBA for serving our community with class.
Everyone there was very courtesy and I know with any auto repair there is never an exact time frame to stick to because things just come up, they kept me informed. Thank you to all the techs and writers that worked on my Wrangler. We will be back if anything is ever needed again!
The staff were very friendly and helpful. Give you future detail report about your car.
Every single person I interacted with was amazing! Jeremy, the manager, was very attentive and helpful. Eddie the mechanic was the best. He explained every repair in a way I was able to understand what was the problem with my vehicle. He Recommend and offered the services I needed to take care of right then and told me what to take care of next. The service was just wonderful. I highly recommend Christian Brothers automotive. They truly care about more than cars, their clients!Matthew 22:39
Christian Brothers on 529 is a great location for any work you need on your automobile. Eddie helped us up front and Daryl the technician did all the work. Our 2014 Charger needed a water pump, thermostat, hoses, coolant flush and a complete brake job. I highly recommend this shop.
Very nice people here. Great service!
I just relocated from CA and my AC wasn’t working properly. In Texas AC is a necessity not a luxury!! Not knowing where to go I decided to try Christian Brothers and I am very happy I did. From the first phone call being Professional, friendly, and informative, and answering all my questions. They called with an inspection report and emailed photos. I authorized the work to be done and I now drive in cool comfort! Thank you and I will return!!
Excellent work and great customer service. Will continue to use them for my auto repair and service.
Great service, above and beyond with communicating what the issue was, what they needed to do and how long it might take. Matt went out of his way to make sure I received the great customer care CBA is known for.
The staff was awesome in explaining their work and also sent pictures before doing repairs. I had an oil leak from another shop and Christian Brothers fixed the problem. I highly recommend them.
These guys are really the best, they helped me out, with being just a first time customer. I never experienced that anywhere else. I will go back to them for my next repair needs
Amazing, quick service and an unbeatable price for state inspection with coupon.. thanks! 🙏🏻
This location is a great place to get your vehicle serviced. The new owner has done a remarkable job. All of the employees are professional, courteous and they know what their doing. I highly recommend visiting them and having repairs or maintenance done in a timely manner at minimal costs. Thank you Ian and all the employees for the great service.
Did a fast and good job