From the first phone call to Steve till pick-up when they were finished everything was seamless. Everyone we interacted with was professional and courteous. Their prices are very competitive against other shops, too. I would highly recommend Brown’s Auto & Transmission.
Brown’s Auto Repair deserves nothing less than ⭐️⭐️⭐️⭐️⭐️ The professionalism goes a long with the outstanding customer service. It’s amazing when a person work ethic matches who they are & Jermey, Steve & even Patrick have shown me that. I have nothing bad to say and all I see is GOOD things! God be the glory for good people that still exist! I’d definitely recommend and I’d definitely go back if I needed. Thank you again guys!!!Comes highly RECOMMEND by the owner of LS3Clothing!
Are they perfect? No. Do they try hed to be? Definitely. Can work on a couple of things like letting you know when they can actually work on your vehicle instead of holding it for 3 days before even looking at it......BUT..that is minor compared to the excellent work they do.Very professional, friendly, and provide excellent work. Prices were best around! They are incredibly busy but I still highly recommend them.
Very friendly service! As a female walking into an auto repair shop it’s refreshing to have someone that will listen to you and not treat you… Like a girl. Me and a friend of mine both use them because they’re so wonderful to us. Thanks
Jeremy was extremely kind and kept us informed during the entire time, price was extremely fair.Even went as far as offering delivery of the transmission to us, will be returning with my daily driver next time I need service!
I cant speak highly enough about the owner Jeremy. Hes honest, extremely helpful and knowledgeable and takes the time to explain ideas and options even if hes not doing the work at his shop. Would recommend him to anyone and everyone who needs work done.
I would recommend this shop. Pleasant people, great work and in sufficient time
Very friendly and great overall customer service.And very competitive pricing for full synthetic oil change. I highly recommend these guys!
I was referred to Browns Auto Repair by another shop after they discovered a few things wrong with my transmission. They said I needed a specialist in the field, and thats exactly what I got at Browns. Everyone I encountered was respectful and knowledgeable. They diagnosed my needs an explained them to me in a way that I could understand. They did everything they could to work with me in regard to meeting my needs as far as the repairs. Unfortunately, I wont be repairing my vehicle due to the cost versus the value of the vehicle itself, but I will continue to use Browns Auto Repair for any future needs with my next vehicle. I would certainly refer them to anyone in need of auto repairs.
I really appreciate the great service, free tow, excellent warranty, and no hidden charges or additional fees. Your team did exactly what you said. Honest mechanics. My Suburban drives like a new one now. Thank you Steve, Jeremy, and the rest of the employees. I highly recommend your company.
This is my second review of Browns Auto Repair. Patrick is awesome. I brought my truck in for minor trans warranty work. He is always professional and honest. His prices are a little below typical market value (Im in the automotive industry). I highly recommend this shop and Patrick. Honest repairs at an honest price. They do great work, they honor their warranty, and they get you back on the road fast.
Jeremy and his people took great care of us. The work was top notch and on time. I would highly recommend them to anyone with any transmission issue!
Excellent service! Very efficient, knowledgeable, and honest regarding service needs. Always a great experience, highly recommended !!
This is an awesome place Jeremy is the most honest person Ive met in both business and personally its never about squeazing a dollar its always been the right thing and in todays time its truly hard to find a honesty and treated like family I love this place wont ever go anywhere else thanks Jeremy
My problem with my car was a unique situation. Wire somehow got wrapped around my driveshaft and fuel tank module. Browns diagnosed the problem have me a reasonable estimate and fixed my car in a reasonable time. I would definitely recommend the for any related automobile issues.
Jeremy with Transmission Wholesalers overhauled my 2019 Dodge Grand Caravan transmission with 148000 miles on it for $5000 less than the dealer wanted to replace it. Jeremy delivered what he promised! When a few parts were delayed, Jeremy called me & said will be a few more days to get the vehicle back to me than when originally promised. The problem was a supply issue beyond Jeremy’s control. I appreciated him letting me know as soon as he knew there would be a delay. I highly recommend Jeremy & Transmission Wholsalers for all your transmission needs & all vehicle repair! Excellent job! 👍🏻😊
I was impressed with honesty, integrity and suggestions to the problems with my vehicle. I will recommend BrownsAuto repair to all my friends and relatives. Thanks again.
Jeremy and his team were outstanding. Very professional, honest and got my truck back to me in a timely manner. Will recommend to anyone.
I needed a brake job, oil change, and my airbag light is on. I needed this all fixed and all but the airbag light was fixed (it was too expensive to get fixed at this particular point, but will go back to have them fix it.) The price was really fair, and the quality of work was great. Very friendly men here and willing to answer any questions.
Quality work at a fair price with confidence you wont be ripped off. They usually come in lower than the initial estimate.
We had a State Inspection at Brown’s this morning. Such fast service and very efficient! Would recommend to anyone! Thanks, Steve!
My experience at Browns was awesome. I took my vehicle in for diagnostic check and found a few things that I wasnt aware of that was going on with it. Patrick took the time to explain everything code by code. And is very knowledgeable. What I like most about this mechanic shop is you do not feel pressured to get the work done right then and there. The customer service is very professional. My husband and I were looking to find honest and knowledge mechanics close by. So we would recommend you stop by Browns Auto Repair for all your vehicle repair needs.
Patrick, Jeremy and Steve were so professional, honest and reasonable!!! Def have found a permanent auto repair place with these guys!!!! Thank you so much again for everything!!!!
I live in Tomball area. So I took my truck into Browns Auto Repair because it was near by where I live. And all the employees were helpful answering all my questions and getting my truck processed for a transmission rebuild and I was given a ride back home by an employee there and picked up 2 days later after my truck was complete and brought back to the shop.. Browns Auto repair had my truck running again in good condition. Il be definitely be going back for future vehicle repairs.. thank you Brown auto repair.
Had a problem with my van not shifting the correct way. Googled transmission repair garages and Browns auto repair popped up. I checked the reviews and I liked what I read in the reviews. I had my van towed to the shop. They fixed the problem at a reasonable price.I will be going back to them if I have any problems with any of my other vehicles.Great job. Good price. Great service.ALVIN J.SPRING, TX.
My name is Rege Harrison. I must say these guys give their best efforts to get things right with your vehicle. My vehicle gave these guys a not so common challenge and they did what they had to do to get the job done. I recommend Browns auto repair !
Incredible customer service and communication! They fixed my transmission on my 2017 2500 Ram quickly and efficiently! They called me and talked me through the whole process and worked with my warranty company to get everything covered! Theyre awesome!!
Great place! They did a great job and had my vehicle ready ahead of schedule. True professionals!
Transmission went out on my 2008 F150. A friend recommended Browns Auto and they were great. Truck is back on the road at a very fair price compared to other quotes I received. Although they are across town from where I live I will be using them again on my other vehicles if ever needed.
This is the second time that I have used Browns Auto Repair for repairs on my truck. I have nothing but good things to say about this shop. They always seem to be honest and fair in their prices. Its hard to find a good mechanic but I believe Browns Auto Repair to be the elusive good mechanic that people always have a hard time finding. Would give more stars if I could.
Have used these guys for a decade. Year’s ago Brown’s Automotive helped me when I needed help the most. They replaced the transmission on my F150 that I could not afford to lose. Not only did they do the repairs at a reasonable price but they let me pay in a couple payments a few days apart. I have continued to use them and have never regretted taking my vehicles to Brown’s Automotive. I left there today bragging on how much value I got from their work.
These guys are great. Answered all our questions. Rebuilt entire 95 Mustang transmission at a reasonable price. Had us in and out in 2 working days. Ask about the Mach 1 Mustang out front. Jermy likes to tell that story!
Went in for the state inspection great service Thanks
I took my 97 Town Car in for a rebuilt transmission came out happy with the results and it was done in a timely matter best $2000 I spent
Steve and Jay were great. No nonsense communication. Promptly identified the AC leak on my Scion xB and fixed and recharged my Freon by the next morning. All for a reasonable cost. Excellent service. Highly recommend this shop, no worries.
Very friendly,kept me up to date on repairs.Got job done before original date
Went in for the first time for a vehicle inspection and it was complete within 10 minutes. Super courteous and friendly staff. Will definitely be going back.
Steve and Sean were amazing! The price was very reasonable. They communicated so well about updates and pricing. They were fast about getting my car up and running! Not many shops like this nowadays so it’s very appreciated! I won’t be going anywhere else.
I’m new to the Houston area. A coworker recommended Brown’s Auto Repair to me, and I’m glad he did. They were knowledgeable, friendly and had competitive pricing. Ask for Steve, he’ll get you taken care of.
As always, you guys are awesome - Been taking my cars to you for over 15 years! Thanks for your great service!!
For a single woman, it’s very important to have a trustworthy mechanic that won’t take advantage of you. Thankfully I have that with the guys at Brown’s Automotive.They do a great job every time and take excellent care of my Honda CRV.
This auto repair is wonderful! I had a really high quote from a neighboring shop. It was suggested that I take my car to Browns. They took great care of me. They were honest and I was back on the road for 2/3 less the cost. Oh and it also helps that they are always happy, laughing and having fun when I go in.
Was having transmission troubles on my Ram 2500 and was referred to Brown’s automotive. Made an initial call and spoke with Jeremy who was very informative and answered all my questions. Throughout the whole process Jeremy kept me informed of the progress he was making and any issues that came about. Picked up my truck today and it drives wonderfully. I appreciate all the time Jeremy put into helping resolve my transmission issues. I would highly recommend Brown’s automotive!
I come here for small maintenance such as break light changes. The staff is always friendly, respectful, and gives suggestions without being pushy or overbearing.Whenever I need things done for my vehicle they’re always the first place I think of going. I’ve recommended them to several of my friends and neighbors who live near by.
Really good customer service. Friendly. Timely. Very kind & considerate.
Great work, these guys stand behind their work and do it in a timely manner . Jeremy was very helpful with my situation . I know his guys were very busy but he was still able to squeeze my truck in and get it fixed . He kept in contact with me the whole time and every time I called Steve was very friendly and helpful. I would definitely recommend this shop to my family and friends !!
Theyre very great at their job. Very accommodating.
Always friendly, honest and professional!
Very professional. Stuck in Texas. Wanted to drive back to Vt. They rebuilt my transmission for a fair price and I immediately drove it 1,900 miles with no issues.
Brown’s customer experience was phenomenal. They were realistic in their estimate of time, but also incredibly fast. Had a transmission rebuilt in a 2012 Suburban, and it was completed within a couple days. They were upfront about everything, and couldn’t give them a better review.
On Friday September 25, 2020, I dropped off my car at Browns Auto Repair stating my front right tire wheel bearing on my Nissan Rogue was still making noise after they replaced it on August 6th and still within my 12 month warranty. For two weeks Ive been going back-and-forth to the shop numerous times showing them videos and telling them to please check the wheel bearing. They stated they still did not hear the noise coming from the wheel bearing and told me that it was coming from others parts of the car with an estimate of $4,000 to repair. I insisted that they keep looking into the wheel bearing and I even had four of their mechanics ride with me at different times. I decided to look at the front right tire wheel bearings myself and found the the back plate of the wheel bearing was loose. I shot another video showing this problem and took it back to the shop. I dropped off my car again after showing them the video of the back plate of the wheel bearings being loose. Finally on October 6 they acknowledged that it was the wheel bearing and that they would replace it. Two days later I picked up my car and drove it around, and sure enough it was the wheel bearing after all because the noise was no longer there. I dont understand how they could not hear it, but myself and another mechanic were able to and find its origin. Thanks to my determination to discover where the noise was coming from I was able to find it, which saved me from having to pay nearly $4,000 in repairs. This experience has caused inconvenience, stress and headaches to both my wife and I.
They are the best transmission technicians around.
Great group of people!! Very knowledgeable, friendly and helpful! Will be my new mechanics in the future!!
We took our Toyota Camry to Louetta Car Care where they quoted us $900 to fix. Upon a recommendation from a co worker, we took to Browns Auto Repair where they not only repaired the problem in one day, but correctly diagnosed and saved us $600. We will be taking all our vehicles there from now on! Friendly, Honest and quick.
Friendly staff, prompt service. No parking though.
Excellent customer service. Great communication on the problem that was found and explanation on what it would take to fix the problem correctly. Very professional.
Great service, stopped in to get my ac on the car recharged. They went above and beyond by checking for leaks and replacing the shrader valve that was leaking. Very friendly staff makes you feel like your at a friends shop, great price! Very trustworthy shop will recommend and will return.
They’re welcoming and kept me updated with everything until my truck was finished ❤️
I contacted Browns Auto on Saturday and spoke to Patrick after I had received an outrageous estimate from Tom Peacock Cadillac a day earlier. The estimate ranged from $1,600 to $2,900 for replacement of engine mount and two transmission mounts, a wheel alignment as well as various flushes.This didnt sound right to me. How could a 2013 Cadillac with only 14,000 miles need such extensive repairs? I bought this car brand new. I arrived at Browns earlier this morning and explained the situation to Steve Smith, the service manager. Steve immediately had a mechanic check for the issues Tom Peacock found wrong with my vehicle.Browns mechanic could find none of these issues, including engine vibration that the dealer claimed they heard. This took less than an hour even though they were very busy.If you are looking for an honest auto repair shop, do not hesitate to go to Browns Auto Repair. From now on I will be bringing my car here for any work, inspections etc. that needs to be done.Steve, Patrick you guys are fantastic. Thank you so much!
They were fast and great as usual. Get all my auto services with Brown auto. The best in the business and great service.
These guys are the best. State inspections,, sensor replacement, Oil change, window shield replacement, you name it and they do it. They’re a cool group of guys that are honest with services and estimates. I came here for a second quote on some service after a dealership told me a long list of things they needed to do to my car, when I went to browns they broke it down letting me know what really did need to be done and what was more elective and could wait. This is my go to place for auto services, highly recommend.
This is the second time going there. They are a great bunch of guys! Always nice and the job gets done fast.
Always happy with the result! The guys are great too.
Great shop to have any repairs done! Highly recommend! Great group of guys to work with and very professional!
They are extremely fair and HONEST!!! Work is amazing and the employees are fantastic! Customer service is the best! Highly reccomend this shop!
Even though they looked busy as heck, they got me in and out before noon. Great folks, great work. Great value, stuck to the quote. They’re in my neighborhood and I never used before. But I will be back. So happy I gave them a try! Thanks again. - Patrick P.
So far, so good. Ive been shopping for a reliable and trustworthy automotive shop. The guys at Browns auto repair treated me with the utmost respect and got my car fixed up quickly!
First time in, Friendly staff & Professional service. Will go back next time I need a mechanic which isn’t often because I do my own repairs. I’ve been looking for a like minded neighborhood mechanic. Might have found one today!
Talked to Mr. Brown about my transmission replacement. Got it to him that evening. It was ready within a few days. Works perfectly. I would highly recommend Browns Auto Repair.
Drove in for an inspection work no wait on a Friday and was in and out
Brown’s was recommended to me by my previous, long time auto care business which recently closed. I like to know the people who I do business with and have the opportunity to visit to know a bit about them and assess my trust level. The guys who own and operate this business were open, honest, and great to get to know. They have my confidence, and I did have my service performed the day I visited Brown’s.
This is the best repair shop you wanna take your car.I was blessed with the information I received about this workshop, AKA transmission wholesalers. I visited this place after a dealership recommended that I needed replacements for both transmission and engine on my car, this exercise would not cost any less than $30k.Jeremy (owner of the repair shop) advised that I should allow him a few days to thoroughly diagnose the vehicle. They later found that I didnt need any replacement; transmission was rebuilt and some wiring wes fixed. They told ne the engine was perfect as against what the dealership suggested.. Just a few dollars above $5k put back my car on the road.They are very trustworthy. I will recommend them more than a million times.
Jeremy and his staff were awesome and I would recommend all my friends to go see him. Great place and Great prices!!
This is where we take our ambulance fleet for maintenance, very good mechanics, very good pricing.
Very helpful fast turn around time rebuild my transfer case and installed motor mounts at a great price. 10/10. Thank you Jeremy and team.
Great service very professional
Treated me with respect, very patient with everyone I observed. Even though a very busy shop (and I can see why) the owners and techs are super calm, cool, and collected. Will definitely be back and most definitely recommend!
I was in contact with Jeremy through the whole process of getting my transmission fixed.He was very kind, and was informative on all the issues I was having.I was without my car for less than a week. And they delivered it to my house for me so I didn’t have to travel anywhere.They guys that delivered my car were both very sweet. 1000% would use Browns again.Thank you Jeremy for making this a painless as possible.I will definitely be using y’all for future repairs.
Good experience. Took care of my car’s issues.
Excellent job again 👏 👍 👌
Amazing team! Very trustworthy
Friendly & professional service at a very reasonable price .The guys at the front desk always answer all my questions in a clear friendly manner and never try to sell what I don’t need like a lot of other shops.I have never found any sloppy workmanship in the repairs that they have done on all of my cars over the 10 years I have been coming to them.I trust them and highly recommend them.
As usual, wonderful, expedient service.
I gained their business as a walk in. I was greeted promptly by Steve. He was very educational, honest, and explained my options. My vehicle was repaired efficiently and ready as promised with no hidden charges. I will DEFINITELY repeat business and recommend to others.
Good and honest customer service. Steve and Jeremy clearly and truthfully explained my cars issues and options. Very competitive price for transmission repair. I would definitely do business here again, and I highly recommend them!
This is the only shop I take my cars. The guys are honest, courteous and professional!
My experience has always been that they have friendly staff, are reasonably priced and are always quick. The only auto shop that has never tried to scam. Really trustworthy guys. Been taking my vehicles there for 15 years, and every time Ive tried to go somewhere else with a deal, I always regret it.
I called around my home town Bryan College Station for a reasonable price and with no luck. Then someone told me about Brown’s Auto Repair and got it done in less then 48 hours. And for me that was awesome cause my truck is my way of making money... Thanks Steve
Honest mechanics. If you know, you know. Don’t take your car anywhere else.
I will definitely be bringing all my business to Browns. I am new in the area and had been quoted 2000 dollars to fix my car at Luetta Automotive and Christian Brothers automotive but Browns got me fixed up and out the door for 210.00 bucks. You can honestly tell they are not trying to screw you, they are very honest. Highly recommend and I am glad I came here.
Excellent and timely customer-care service to my vehicle. They valued my time without me having to wait a long time, and they did an excellent job on my vehicle repair at a reasonable price! Thank you!
I love this shop! Quick, easy and will do a great job on your vehicle. You guys rock ❤️ Extremely impressed with your customer service and work quality.
Having experienced multiple automotive service providers in the area we’ve found Brown’s Auto Repair to be the most transparent, plain-spoken and trustworthy service provider in the area. Patrick and Terry have consistently been responsive & helpful. Jon S. Tomball
Honest and fast. I go here for my inspections because they are one of the few that never try to rip you off. I appreciate that!
6 stars! And they do it the old fashioned way-they earn it. Very knowledgeable, nice and straight forward. I guarantee that you will not be disappointed in the work they do
Been using this place several years even before the name change. Always good service and great people.
Had inspection done and was very fast! Service employees are very courteous and knowledgeable.
Great customer service and great mechanics
Honesty and great work! Jeremy explained everything very well, and his teams workmanship was excellent. Im very particular about my vehicles, and these guys are now my go-to shop. (Not related, but the name is pretty solid too!)
Great guys, great service, great work, great price!