The most friendly, fair, clean, and efficient car shop I’ve been to in my entire life. Communication and transparency are important to me and this team goes above and beyond. As a Catholic man I really appreciate the good energy and values of this place. A bonus, they also give free ride to your home and a have workspace and WiFi to make the wait not so bad. 10/10 recommend this shop for your auto repairs and maintenance!!
I came in totally distraught about my check engine light being on after visiting multiple mechanic shops. I was actually referred to this shop due to great customer service given to a friend of mine. The moment I walked in the staff was super friendly, very attentive to my needs and made sure I felt comfortable. I received a diagnostic test to see what was going on w| my engine sensor. Everyone I encountered was amazing. In particular, Glenn helped me out throughout this whole process. He kept me up to date on my vehicle, even after having to keep my car overnight and the following day he ensured a staff member to come and get me to retrieve my car. I really appreciate the great service, I would definitely recommend Adam’s Auto to anyone. Thanks again!
I purchased an older Jaguar from an individual and didn’t have time to do a thorough examination due to time constraints (on my part). After the purchase, I quickly realized there were major issues with this car. As it showed prior work at Adam’s, I felt this would be the right place to bring it as they had the “history” of some of the work done on the car. Probably one of the best decisions I made regarding this car! The car’s suspension/shocks were gone (and dangerous) and there were seal leaks, etc. in addition to check engine lights and codes. Adam’s very quickly diagnosed all of the issues, gave me an estimate for the repairs, located the parts (for a 2002 Jaguar XK8) and kept me up to date on the repairs and completion schedule. I needed the car for August 12 return to Houston and it was ready on August 12. Just as promised! Now my old Jaguar runs and drives great and I couldn’t be happier. Quality workmanship, a professional shop of mechanics and customer service that is hard to find these days anywhere, much less at an auto repair facility. I was planning on taking this car to my home in Pompano Beach and was pleased to find out the warranty for the workmanship covers bringing it to other associates repair facilities around the country. Thanks to James, Joe and all of the other helpful people I worked with to get this beautiful old car running safely!
This is my new go to for any problems I may have in the future. I only let Audi dealership work on my Q5 but they told me things that wasn’t the issue after the 3rd time taking it to them they finally figured out it was my injectors. I didn’t feel comfortable letting them work on my vehicle again. So I reached out to Adams Automobile and talked to Rodney he assured me he can take a look to determine if that was the problem at no charge. The next day Glen called and explained everything to me. I allowed them to fix the issue and my truck is back like new. 😊 the experience with them was awesome every one in the office was friendly. The owner came in doing the time I was waiting she gave me a magazine her energy was very welcoming. Thank you again
I feel like I have a brand new car now! I went in for an inspection and oil change; and it was like I was walking into a 5 star hotel...very very nice to walk into a professional, clean, orderly auto place....felt welcomed and very well attended too. Even provided a shuttle home. This is First class service; what a difference. Andrew took care of me, gave me lots of information and made the recommendations for services that I already knew were due. I will definitely be coming back especially for the convenience and comfort of it all! OH and a full car wash too! Sweet!!!
Brought my truck in for a check engine light. Off the bat my service professional, John, was welcoming and assured me he would take care of any issues. I told them my warranty was about to expire and I wanted to make sure anything that was wrong or potentially wrong with my truck got fixed. They negotiated with my warranty company and not only fixed the check engine issue…they also discovered a leak and found my control arms needed replaced. John was up front and honest with pricing…I also wanted to get some 100k mile services. He let me know which services I should go for first on a budget. And let me know others were not as necessary for at least another month or two. Overall my truck had several repairs and services done to it. I feel as if I brought it to the dealership I would have been without my vehicle for a week! But they took my truck in on Thursday and had me back on the road by early Saturday afternoon. They even washed and detailed my truck. I was impressed to say the least. Will definitely be coming back for the rest of my services needed. And I now know where to take my vehicle in the future if I ever need a mechanic again. A+++
Very professional and thorough. Overall Im happy with the communication and service. They also offer a 36 month and 36k mile warranty for parts and labor. BUT, my reason for 4 stars is that they were very expensive....maybe more than a BMW dealer. Next time I will check the dealer price before coming here.
My AC started having problems about 3-4 days ago, cooled one day, not the next. I called Adams around 3:00pm on a Friday. I drove over and they took my Tahoe immediately and drove me home. They replaced my condenser the next day, made sure it was covered on a warranty I had purchased several years ago. They had it ready by 2:00pm Saturday! Great service, very professional! I have never written a review like this, so this says a lot about the company and staff! I highly recommend them!!
My G500 needed repairs ASAP, and my usual mechanic booked up for a couple of weeks, so I googled local Auto repair shops, and Adams had numerous positive reviews. I was skeptical at first because reviews can be faked and purchased. I decided to give them a shot while reducing my expectations to “ hope they don’t screw me over,” basis previous experiences Ive had. From the second I pulled up at the Adam’s, I received the type of service you’d expect from BMW, Mercedes; however, Adam’s was better and combined it with a personal touch. In the end, the price was fair, the quality of work was above average, and Jose Garcia, my service advisor, changed my mind about Auto repair shops. It seems like they are one of the few who realize it is better business to maintain lifelong customers by treating them with respect and fair prices vs ripping off one-time customers who never return.
My regular mechanic was going out of town and actually referred me to Adams. I am so glad that he did. I got contaminated gas at Valero. They quickly diagnosed the issues, order parts and kept me updated throughout the entire process. Jose would call me with updates was was very easy to communicate with. They offered me a loaner car which saved me a ton! I appreciate the professionalism and quality of work. I will be a regular customer now!
Just a good honest place. If there is nothing wrong, they won’t charge. Once had an oil light go on and then off a few times, dealer said new engine. Adams said loose connection and didn’t charge me. Still running fine
This was my first visit to Adams and they clearly are focused on customer satisfaction! Their level of service is on par with the best luxury dealerships and the facility including the workshop is immaculate (better than most dealerships). A true measure of success is the entire staff delivered service with a smile and reflected their pride in working at Adams. HIGHLY recommend Adams for servicing your vehicle!
This place is high service and first class ….. everyone there is an all star. Jose took great care of me ….. super professional!!!!The owner is involved and is the definition of world class.I can’t thank these folks enough ….. they helped me out of a bind …… they are the solution guys for sure!!!!
Incredible service. High price but the highest quality and service imaginable. Would highly recommend. Joe was very helpful, took much of his time to show us what was wrong and talk about it.
Very friendly and professional. Texted me photos of my car and then called me to explain areas that needed to be addressed, which I appreciated. They serviced my car in 1 day and had pick up and drop off service. Very pleased and will be a return customer. Special shout out to Andrew who was incredibly helpful and patient!
Highly professional, great customer service. Very impressed.
I really love this place! They were very very professional! I pulled up and was greeted by Mr. Jose. Great person!! Also, the other guys spoke and made sure I was good. I will be returning for all car needs! Truly appreciate the professionalism! I’ll give the. 50+ Stars if I could. Thank you
Adams Automotive did an exceptional job of replacing All the fluids in my 2014 BMW320 I. They changed the Oil with BG Oil and Filter for long lasting protection of my engine. The additional fluids replaced were the power steering fluid, fluids used to completely Service and clean the fuel injectors and replaced the brake fluid and bleed the lines.They also replaced the battery in my ignition key that was low on power. Finally, they provided a complimentary car wash and transportation home, had I needed it.These repairs were all done in less than a full days work, at the almost exact price quoted. The total Maintenance cost was very reasonable, given all the Services that my Seven year old BMW required.They also did a Texas State Inspection on my vehicle. All these services were completed at the time promised as well. The expert mechanics also spent time explaining, each service that needed to be done and what function it covered.This is the first time I have worked with Adams Automotive, but I can promise You that it will Not be the last. I will use Adams Automotive for All my future auto maintenance and repair on my 2014 BMW.I would Not hesitate to recommend Adams Automotive to Anyone who needs Professional Auto Maintenance or Repair Services for their vehicle. I also noticed numerous other American made Automobiles that they were servicing. I saw Fords, Chevrolet and numerous other General Motors Cars there being professionally serviced and repaired as well.Their location is conveniently located at 1010 Blalock Road in Houston, Texas.William Kirk SmithHouston, Texas 77077
John of Adams Automotive worked diligently to find the solution for a concern that frustrated me for four months. Although the concern had nothing to do with Adams Automotive, John knew which steps to take to resolve my concern. Im grateful. Thank you John for caring and showing respect by staying in touch while you worked your magic. Youve earned my loyalty.
I use Adams for all of my auto repairs and find them to be professional and honest.
Look no further if you want integrity when dealing with vehicle repairs! You will be given an estimate of what it will cost to repair your vehicle and they will stand behind all their work. I have been very pleased with their professionalism and how personal theyve been to me as a customer. I highly recommend them!!!
Very professional and great job. They even washed and vacuumed my car before pick up! Awesome!
Adam’s automotive was great and professional. Glen was very kind and understanding. Definitely help me be able to afford the repairs. I thought they might’ve been a little bit expensive, but then again All repair work is expensive. I did appreciate their professionalism and the fact that they got my car done in one day.
Jose was great at getting me in and out of the shop quickly. He was attentive and worked vigorously to get me the best pricing for my repairs. This shop is top tier by far and the employees are great!
Thank you Adams Automotive for helping my daughter with her car. You turned what could have been real trouble for her on the road. Around to where her car is back on the road running right. Thanks again.
Very respectful and knowledgeable staff. Once you enter the premises you have that family oriented feeling and know that car and trust has been placed in good hands. Procedures were explained excellent, even for us non mechanical personnel. I really enjoy the quality care, and the staff members I had the pleasure to meet. I would highly recommend Adams automotive to anyone who is in need for repair so they too can be placed in good hands and leave with a great experience.
My son and I drove from Austin to Houston to look at a used car for sale by a private seller. We called Adams Automotive for a pre-sale used car inspection and they were very friendly, professional and thorough. They spent over an hour inspecting and testing the car, took pictures documenting their findings, gave us estimates on repair costs and patiently answered all our questions. I felt very confident about our purchase decision after taking the vehicle to Adams Automotive and receiving the very thorough review of the car. I highly recommend them for used car pre-sale inspections.
I am beyond grateful and blessed to know the owners and employees of this amazing establishment. They are thorough, professional, detailed, honest, service oriented and truly care about people.They have my business for life and I will recommend all our family and friends to bring their vehicles for service to Adam’s Automotive.God bless you and your crew for being the best in the business.
I am very impressed with your service. The staff is knowledgeable and very nice. The cleanliness of your repair/service area is fantastic. I am very much pleased and willrefer you to my friends.
Had a gasket replaced. even got a ride back to my house while they worked on it.they give you pictures and video of anything going on or to watch out for with your car. i rarely leave reviews but you should go here.
Adams did a great job fixing issues that the dealership quoted me a significant amount more to fix. They were responsive, kept me informed and they were fairly priced. I will definitely use them again in the future and would recommend them to others.
These people are great with customer service and have in depth knowledge of your vehicle. They keep you up to date on the service being rendered and go out of their way to give their best. I had my A/C repaired. They told me the exact problem, and the options to fix it. They give honest recommendations. Again, great people. -Dr Pham
They were very professional and went out of their way to make sure my car was fine. I was a bit worried because I needed a little more work than expected but they managed to fix current parts without buying new ones and they gave me discounts. I was very happy with their consideration and fast thinking. I’m happy to have found them and will definitely go back if I need to..but I hope not for a while...😃
Jose was very helpful and professional. They make sure to go out of their way for their customers. We appreciate all of their help! Highly recommend.
Adam’s has amazing customer service and are as trusts worthy as they come! They went above and beyond for me, even looking at service records from prior service at a dealership to make sure I hadn’t been overcharged or oversold. I will never take my car anywhere else!
My experience about Adams Automotive was very pleasant, all the stadd were very friendly, the installation looks very neat and clean, I could see how they treated two costumers who arrived while I was there in a very professional way.Congratulations and many success for its owners, operators and staff. W.M
Jose did a fantastic job! Brought the Tahoe in for general maintenance that was due and asked for suggestions. I wanted to do it now while we were here but keep cost under control. Were taking things a part to get to a oil leak issue and the team made key suggestions. A difficult leak finally found and Juan did his magic on the intake manifold. Honest suggestions and detail analysis on each issue. Adams has done most the work on my 18 yr old Tahoe and I never expected to keep it this long; with their hard work, it keeps running. Thank you !!
I went in with no idea of what had happened to my power seats and they just took care of it while keeping me updated with what was the issue and other things they found. The car was ready the following day. Amazing service.
My car needed a thorough review of all systems, previously maintained by the dealership. I am SO pleased with both the service and staff at Adams Automotive. My car is now in great shape!
This is my fourth experience with Adams automotive so I can tell you that they are consistent. They are without a doubt the best auto repair shop I’ve ever used. I will be a customer for life.
New to Houston and have been disappointed in dealership services. Found Adams Automative and I’m so impressed. They have a shuttle service if you need to leave your vehicle. Everyone was very nice and seemed honest about service recommendations. Miss Patty makes sure that customer service is a priority. Go try them.
First time there. Dropping off vehicle. Has a successful prosperous feel.
Agents are very friendly and professional. They give a diagnosis of the things needed with a prepared quote. They work in a timely manner. This is my second time doing the inspection of my vehicle at Adams Automovile and the first time doing a major work for a tire axle replacement, so I hope everything goes well with my vehicle for the work done.
I was leaving my office this week and in desperate need of an oil change/state inspection. Lucky for me, Adam’s Automotive was directly across the street from my office and popped up on my google search. I love these guys! They got me in quickly, performed the inspection and the oil change, replaced my air filters, and when they were done they offered to pick me up and bring me back to my car! I was already so happy with the service, when I realized they had also washed my car before I picked it up. Top notch service, easy to work with, and extremely convenient location. Even if I were to move offices, I’d continue going back to these guys for all my auto needs in the future.
Adams is as good as it gets for Automotive repair and maintenance. Always professional, courteous, timely and reasonable. They tell you what the issue is, what they will do, and how much it will be and when they will be done and they deliver every time. Will always be a customer of Adams! These are people you can trust!
Great automotive repair service! Family owned, professional mechanics, complimentary shuttle service & great customer service.
I recently took my car here to get an inspection. The service manager I spoke with was very professional and got everything done without trying to upsell me to change/replace unnecessary parts. Imagine that!I asked about various services and found that prices were very competitive. I actually think theyre one of the lowest in the area! I cant speak to the quality of the work yet but will be bringing my car back soon to get an alignment and other maintenance work done. Will update then...
Service rep was very straightforward and clearly communicated the issues found and my service options. Excellent customer service
The level of expertise is phenomenal! The owner is amazing, the people here are honest and ready to help with any problem you can think of regarding your vehicle. If you need work done I can sincerely say that this is the place to go to... thank you Adam!
Very satisfied with my experience here — always. They provide updates throughout the diagnostic and repair process. Very transparent and fair!
They found the problem when the dealership of the car couldnt. It was the front left and right control arm and they showed me the problem. Very friendly and helpful. I would recommend this place
Great family run business with state of the art techs and auto repair staff. We always get great service at Adams Automotive
Great service and very professional and friendly staff! Jose was very helpful and told me exactly what they diagnosed with my car. Ill definitely be bringing all my cars for service here going forward.
One of the most clean and professional service centers Ive ever been to! Fast-paced and friendly service managers who take the time to clearly explain the repairs needed for your vehicle. Easy location to find, you cant miss the huge silver wrench on top of the building! This place is like a landmark for the area. Theres a comfy waiting area with complimentary snacks and drinks and a huge aquarium with some beautiful fish. Ill definately be back when its time for service!
Being from out of town. TheyWent the extra mile to help me. Greatly appreciate it 😊 thank you.
Glen and the rest of the team are awesome. We have an extended warranty that was set to cover a limited amount of the repairs. Glen took the time to fight for us to get some additional expensive items covered. High quality, reliable, honest. Hard things to find in an auto repair shop, but they are part of the experience at Adams Automotive. I highly recommend them.
Best service Ive received in a long time! I stopped there early in the morning for a quick vehicle inspection, they accommodated me right away and were super friendly and the service was second to none. I will definitely be going back for my automotive needs. Thanks folks!
Glen was able to notice something so simple that caused big problems! Wish I woulda took my car to them first!! Thank y’all so much highly recommend
If I could give it 0 stars I would. Worked on my 14 silverado for 2 weeks. Still didnt fix it completely, have to take to another shop.
James was the best—great customer service and he was able to work his “magic” to help me get a discount.
I found the service to be excellent. I was helped by Glen. He was professional, sent me pictures, explained the problems and helped me determine which were critical. The work was completed in a very timely manner. My car was returned to me looking as good or better than the day it was purchased. I am very pleased with the service and will be using them for any future needs.
Staff was super friendly and helpful. Jose was kind enough to explain every thing, and make sure I understood what was going on. Would definitely recommend to anyone!
Outstanding service and great reliable repairs. Preventative maintenance practices makes Adams Automotive my go to on all of my Vehicles. For years they have treated me with the upmost respect as a customer and always wins my repeat business. “Honest and trustworthy” in ALL of their dealings with me. I highly recommend them and will continue to use their great service on our cars. These are the things I look for in long term maintenance for all my vehicles. They care and that’s what sets them apart from other shops. I have used them since 1981 when I found out about them. I am a customer for life.MD Burke
Adam’s Automotive is consistently efficient, very knowledgeable, and extremely honest. When I ask, “if I was your sister and only had $500 to spend on repairs, what would you tell me to fix first?”, they thoughtfully respond and prioritize the repairs. They even figure out creative ways to get by without a repair sometimes. Priceless! My entire extended family now uses Adams Automotive.
Have been going to Adams Automotive for close to 10 years. I have used them for both older vehicles as well as newer ones. They have always done a great job of diagnosing issues and offering well explained repair options. They stand behind their repairs and dont just do parts swapping trying to figure out the problem. My family previously owned an auto repair business and I will say Adams offers the same sense of a family that truly cares about their customers and doing quality work.
The whole crew is phenomenal! Jon helped me and very professional and courteous. Thank you for the great work!
Always professional and very fast services, i always feel comfortable leaving vehicles there for repair knowing i will get them back fixed and in a timely manner.
May God bless this business forever and always. :-)
I took my new (to me) Escalade to Adam’s Auto to make sure there were no major issues. Never had such a pleasant experience at an auto repair shop! Adam’s Automotive was very helpful and informative. They let me know exactly what was wrong with my vehicle, even sent me photos of any areas that needed repair before they made any recommendations. Trustworthy, honest, and helpful!
This is an incredible business with awesome integrity, cleanliness and quality. Always a great experience and they have a terrific waiting area.
Wonderful service! The staff are kind and extremely professional. The facility is well thought out, clean and comfortable. So glad I decided to give them a try! I was treated like royalty!
Has a problem with my convertible top. Fixed it and identified another $3000 worth of repairs covered by my warranty enty. Left with a safer car then I showed up with.
Excellent experience. Professional and courteous staff. Explained options and implications clearly
Everyone at Adam’s Automotive was helpful, kind, clear in their communication, and fair in their costs to repair my car. I will definitely be using them again!
Adams Automotive is second to none. They maintain a very high standard of polite and professional service. They seem to consider my auto concerns as if I were family and guide my needs in a way that ensures I can trust their advice on my options. I have referred my family and many friends and will continue to do so. Thanks to all at Adams.
Ive been going to Adams Automotive for years. They always do terrific work. Nice facility, and everyone is very friendly and helpful. Would recommend.
Adam’s is great. Took vehicle to multiple other shops and none found any issues. Adam’s diagnosed in just a few hours and fixed in just a few days. Great service. Highly recommend, will only be using them in future.
Have seen and passed by Adams for years while going to the restaurants in the area. The quotes from the Bible caught my eye. Finally stopped in for transmission fluid flush on our 2013 Highlander (V6). Joe at the counter was very professional and took care of the service quickly (we just walked-in...no appointment) and didnt try to upsell like other shops. The technicians DID check the air filter, cabin filter, etc. and informed/showed me the current conditions of the parts and asked if I wanted to replace them or not...no pressure. Although their rate is not the cheapest in town, the work seems to be top notch; hard to find a consistent quality shop now-a-days. Weve brought two cars in for service so far and will continue with others.
I’ve used Adams for multiple car repairs for myself and family. Always great service, excellent communication and follow up. My go to place for car issues.
Customer service - greeted, updated on time remaining, drinks and snacks available, comfortable wait area, and car wash.Wait time - appropriate for the service
My daughters auto was serviced most recently for extensive repairs and was allowed to use service coupons and service advisors checked for safety issues and offered the best options to save her money. Good business is repeat business.My most recent visit was on Tuesday to have a service warranty on a new tire I purchased. The new tire I purchased a few weeks ago had picked up road debris and had three holes including a bolt. They replaced the tire with a new one. Great service.
This was an awesome experience. I will recommend Adams’s Automotive for all your automotive maintenance and repairs!!!!!!
Hello, the guys at Adams Automotive were helpful, professional and polite. This gives a customer a welcoming atmosphere !
Great service advisors and techs. The owners are involved and make effort to meet customers.
Work performed as promised plus state inspection service. Service tech Glenn was very helpful and explained work done. Will use Adams Automotive again.
We were very pleased with the service they provided and the work they did . Glen and his staff looked over our truck and may sure that it was repaired at a timely fashion and that it was safe to drive before it left their shop . Top notch company and will use them again .
I drive a “vintage” car that is no longer being produced. The chrome wheels were pitted and could not easily be replaced. Adam’s Automotive was able to resurface the wheels - not an easy task. I am a loyal Adam’s customer - and this is just one reason why. Excellent work and customer service.
Did my vehicle inspection and the technicians were very friendly and professional. Pay the same inspection charges as other shops but had complimentary car wash thrown in. That was great to get back my car nice and clean. Thank you!
Adam’s has always been and is outstanding in what they do; excellent auto service and repair. The staff is friendly and professional with the positive attitude of great customer service; cost ain’t bad either 🙂
Had a bad experience at first. The shop called me and made things right. For that I do appreciate. And I will now consider going for work in the future. Great job.
Horrible customer service, no one is welcoming. The Asian/Chinese guy at the front desk is rude!
They are very good and very nice, I changed the alternator there, they know what they doing, strongly recommend this place
Great experience at Adams automotive today. Jose did a wonderful job breaking down the cost of my repairs and going over all the options. It was my first time coming here. I will be coming back. Kudos on the positive atmosphere and encouraging messages on your display sign😊
Such professionals! And the customer service is beyond exceptional! Took my daughters car in. Was not exactly sure what the problems were. They texted me the next day with photos of the things they found of issue- followed up with a phone call to discuss. Loved that!!! There were quite a few things needing to be done. We were able to figure out how to stay within my budget !Appreciated the “non hard sell” “pushy attitudes of other automotive places! Great group of people on my opinion!
My car was overheating on the highway, and I just happen to trudge into this automotive shop before my car exploded. I feel blessed that I was able to find this place, and all the work that was done by the shop seemed fair. I’ve also had this shop work on my Mercedes Benz which saved me god knows how much money, had I taken it to a Benz dealer. They completed repairs in a timely fashion for both my vehicles. And even had one of their employees deliver my house keys to my job after i left it on the keychain of the vehicle I just dropped off.If you’re searching for a good automobile shop in Houston, I highly recommend this place. I believe they are honest shop albeit I’m not a mechanic, but I know they could of drug me through the ringer on my Benz, and they was able to fix it at a great price. Same as my Ford Escape.
I dropped it off Wednesday 12pm for an oil change and a headlight, and didn’t get it back until Friday. It was very inconvenient.Edit: I appreciated the refund.
Of all the auto repair shops I’ve taken my cars to incl dealers Adams is by far the best all around service- most importantly, work is done right at a fair price. Add in knowledgeable, clean, timely, nice and very fair to make the experience like no other shop. I have been several times and the experience is the same exceptional service regardless of who helps you. Highly recommended.
It was my first time to use Adams Automotive and the experience was beyond exceptional. From my initial phone call to the time I walked out the door, I was treated as their most special customer. It was white glove service with a hometown feel. Perry, the owner, is a genuine American success story who worked hard to earn his success and he is a servant leader to his employees. The Adams Automotive crew is a family of folks from all walks of life that loves America and the American dream. I highly recommend Adams Automotive for all your car maintenance needs.
This was first visit. I will be returning. Prompt assistant and welcoming was very nice. I was given a list the tech explained in detail of items needed to be repaired. It was presented without feeling pressured.
After having my car towed from another garage due to unsatisfactory experience, we were met with the complete opposite experience at Adams’. Joe was cordial, professional, and after hearing of our horrible experience at B & E, he made sure that experience was repeated. He even followed up to ensure our satisfaction. And that we are! Car’s running great!! Great employee encounters! We’re customers for life!!