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Benjamin Watson - State Farm Insurance Agent
1001 Pineloch Dr Ste 400, Houston, TX 77062, United States
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Benjamin Watson - State Farm Insurance Agent

Comments
ma
Review №1

Shiela is fantastic been working with her for about 8 years now! Fantastic customer service every single time!

Sh
Review №2

Melissa is honestly the best and truly cares about you as a person and helps to do anything she can to help. She truly goes above and beyond to make sure you are getting the best Benefits possible.

Mi
Review №3

Ben Watson State Farm is the absolute best service I have ever had. Ben cares about each policy holder like they are family. And the service that you get from his team is next to none. Each team member goes above and beyond to provide excellent service to make sure that your needs are fully met. This is the only insurance agent I would ever recommend!

An
Review №4

Benjamin Watson went above and beyond when I was shopping for insurance. He thoroughly answered all my questions during the process. Not only was he super helpful but the office staff was very pleasant! I highly recommended Benjamin Watson for all your insurance needs.

Am
Review №5

Ben really does care about each and every one of his policy holders! He goes above and beyond to make sure you have what you need.His staff is also amazing!! Everyone in the office is super helpful and friendly!

Ke
Review №6

This is the friendliest insurance office I have ever encountered. They literally treat you like family and do what they can to work the system and get you the biggest discount possible. I would highly recommend this office.

Mi
Review №7

Ben signed me up for life insurance. Great guy -very helpful. The entire process was quick and easy. He also mentioned they do everything from insurance to financial services like auto loans.

Va
Review №8

My husband and I can always count on Ben for his commitment to the very best for our family. He is straightforward, kind, and never “salesy”, just the kind of guy you need in your corner.

Am
Review №9

I feel like everyone deserves to know our experience here before choosing to sign up with them for their auto insurance. My husband and I had one vehicle on a policy with them and we pay about 140.00 a month for that car (normal... not too bad) we were happy so we wanted to add an additional vehicle we had just bought to our policy. My husband called and added our new car (which is newer, so accordingly costed more per month, which we were understanding of) we were quoted 304.00 a month by a sales person there named Melissa. We signed our agreement on March 29 and we’re told our payments would be Due on the fourth of every month (like it had been) and we would be paying for both vehicles. On April 4th we were only charged for the 2012 Jeep (at 140.00....) and thought it was weird but figured our bill would be pro-rated into the next bill and we’re fine with that. On May 4 State Farm automatically withdrew $540.41 out of our checking account and we were SHOCKED. We’re 6 months pregnant and that put us in a huge pickle so we called them. At that point, Melissa and Sheila (the office manager) both kept talking over me and gave us multiple different excuses as to why our bill was so much more pricey. I even continued to go over the math with her...... I don’t understand why they couldn’t have taken the correct QUOTED amount out of our account on the 4th instead of choosing to not and then double charging the next month and without our consent just taking our money out of our account.My car is 1,034.00 premium for 6 months of insurance (bringing my car to 172.00 a month.... and $5.74 a day)I should have been charged ~379.00 on that first bill for my vehicle alOne PLUS my husbands vehicle (140.00) a month .... bringing a total of 519.00. It’s only 21.00, but it’s the principle. They kept over talking me when I was doing the math, THEN after calling the “regional office” they called back and said the second vehicle was actually placed into another policy because the coverage wasn’t the same and the coverage HAS has to be the same for all vehicles on one policy. (Again, no one told us this when we added the vehicle, and that still didn’t stop them from using my husbands banking information on the first policy on the “additional policy” and automatically taking out 540.00. Another issue I have with this office is the manager kept telling me I was wrong, and I wasn’t. It’s basic math. I broke it down to cost per day.Another problem, originally we were quoted the $304.00 a month for both vehicles... and now we have a “charge” for adding a vehicle of $118.00 broken up over three months. I said we never agreed to pay that (why would anyone agree to paying 118.00 to add a vehicle when we’re giving you OUR business). We are normal people and pay our bills on time. I was so worked up by her lack of ability to listen to me and understand where I was coming from, and every single time I asked a specific question they came up with a new excuse to give me as to why I had extra fees, was not receiving a bill for the amount they quoted me on, and why I was not informed on each cars insurance having to be identical to be on the same policy. It makes zero sense.With that being said, if you want to deal with honest insurance people then don’t make excuses as to why you’re being overcharged, then I recommend going somewhere else.

Ma
Review №10

Went in for an Auto policy and ended up getting Life as well due to the discount Shelia described to me. Very nice office and helpful staff.

Jo
Review №11

Great staff that is always very helpful and friendly

Ca
Review №12

Excellent service

Ru
Review №13

I go for the free coffee and to hang out with Shelia :)

Information
9 Photos
13 Comments
4.8 Rating
  • Address:1001 Pineloch Dr Ste 400, Houston, TX 77062, United States
  • Site:https://statefarm.com/agent/us/tx/houston/benjamin-watson-qz5nb7bwzgf?cmpid=d3ye_blm_0001
  • Phone:+1 281-488-5075
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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