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Performance Collision
12923 Fondren Rd, Houston, TX 77035, United States
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Performance Collision

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Mi
Review №1

Mr. Houston told me my car was gonna be fully repaired before given back to me however they tried handing me my vehicle with no registration sticker and all the dashboard lights on and my radio not fixed . Was told my car would be waiting for me in the front when I got there due to me leaving work to go get it I was in a hurry was 3 hrs late back to work. Called me again saying dashboard lights were fixed but radio was still broken.. so I told him I was not taking my vehicle back till 100% fixed as was told by him. An after I already paid for my deductible. Accident happened July 31st we are now in September SMH definitely wouldnt take my vehicle here for anything else.

Pa
Review №2

I went to this location for a estimate I have full coverage I spoke to Houston he was honest to tell me the damage to my car was not that expensive if I used my insurance I would pay more I took his advice canceled the claim and paid out of pocket i recommend this company the repair was so fastRosey and Evette in the front office are so nice and make sure the customers are taken care of my car looks brand new again

Br
Review №3

Very good quality work and precision. My car looks and drives like new. The customer service was awesome. They kept me up to date on the process the entire time they worked on a part of my vehicle. Check them out. You want be disappointed.

Qu
Review №4

This place is very very good with my car. The employees was always personal with me. The manager work with me he’s very understanding about life, Anything can happen. So check him out if you need help with your car because he help me.

Me
Review №5

I’ve used this shop and they were outstanding. Tavi, the owner, took great care of my ride and it looks better than ever. Deal with confidence!

JO
Review №6

Excellent experience with the employees who work there, they treated me like family and did a wonderful job on my suv. Loved the work they did on it. Satisfied

K
Review №7

Very great customer service... Bernadice is a great communicator and love her job... my car looked good as new

As
Review №8

I had a Great experience with this Performance collision, Great communication, Great work, very Understanding and just a Great shop Overall, I recommend anyone here Hands down! 5 Stars! If I want anybody to do my body repair work it will be them, Car can put Amazing!

De
Review №9

I was very pleased with the service I received from Mr. Houston and his staff. All were very courteous and helpful. They did a good job of working with my insurance company. Thanks to Performance Colllision.

Al
Review №10

This was my first ever knowing of this company I was referred by a friend who has done business with this company on her vehicle and others the insurance company was trying to total my vehicle it was pretty messed up in the back but it wasn’t totaled. One call to performance collision they came and picked up my vehicle and stated it can be fixed I just picked up my car yesterday and from the damage to now it look smack brand new thanks again for working on my vehicle and being very transparent

to
Review №11

Smh

Mu
Review №12

They took and Very Long time. Which is Fair due to the Pandemic. But they did a Fine Job with my Car.

Jo
Review №13

Extremely professional!! I would recommend this company to anyone!! They are very particular about doing the proper job. They are constantly calling with updates on the insurance process, and what stage my vehicle is in. Not only are they very professional and informative. The craftsmanship of the employees have my truck back to original condition 😎😎😎

Am
Review №14

Houston and his team really helped me out . Text updates from Verenice and multiple calls to Houston, all my questions and concerns were answered. My car looks great and back like brand new. Houston takes care of his customers and knows how frustrating the process is . Thanks for the patience and due diligence ! Definitely recommend !!!

po
Review №15

I read the bad reviews and took them into consideration but I have went here 3 times and I disagree. Houston is amazing, positive, optimistic and just an all around stand up guy. Always takes responsibility and has a firm handshake. Fixed both of my cars with no remaining issues. Unbelievably great service from this guy. Update: 07/08/21 came here again and they made my car look brand new. Im so happy to do business with these guys! They communicate so well i NEVER have a problem!

RO
Review №16

Been a customer twice and both times I have had the best service delivered. My car had to be fixed and the whole process which included getting a rental car that partners with them was smooth as well as the duration of the waiting for my car to get fixed. They kept me updated on the whole process which was also a plus. I would recommend this place if you need your car fixed.

ji
Review №17

I would give zero if I could.My car was toweled there two month ago while they said it should be fixed with in two weeks.Two months past,I kept calling them during the period and they delayed three times scheduled picking time.At last,they told me it cant be fixed and reported as total loss.Apparently they dont want to fix it or they dont how to fix a car(my car is not injured that bad and other body shop said it can be fixed in one week),they just want to make money from it.I really hope this place could be shut down forever.

So
Review №18

I bring my vehicle here all the time there customer service is always excellent Im very grateful with the way they treat me as a person and they always keep their promise with me I am very satisfied and I would recommend friends and family. So I am asking to give them a chance to with you and your vehicle the staff is very nice over there.

Ch
Review №19

This place done me right! The best in town! Thanks for all your hard work!

Sa
Review №20

Rosie is such a sweetheart. She made me feel so much at ease after my sons accident. She reached out to me and help me through my sons accident. After the car was totalled she was still supportive. I recommend Performance Collision to anyone. They treat you like family and remember what you going through instead of trying to just take your money.

Ed
Review №21

They are very professional and nice. The repairs done on my car is excellent. The manager and Everyone is very nice and treat their customers very wellThank You,Mrs. Crooms

Ha
Review №22

Just got my car back they did an amazing job excellent service they will work with you to get your car fixed

Co
Review №23

Went in to check on my car today and Great customer service. The General manager was very helpful and explained everything.I will give another review when my car is done

De
Review №24

I Have visit this place twice and I love the service. Houston is awesome he’s fair and honest I will always continue to support this collision shop!

H
Review №25

If there is 0 I would’ve given it to this place unfortunately there is not. This place full of bunch of thieves from the the lady in the front desk who will give a paper to sign and when you ask her will you charge me for this sign to get an estimate she said no we don’t yet they charged me $250 and the other guy his name is “Houston” is a professional thief he will do what ever he can just to steal moredon’t trust them and don’t trust the tow guy when he says we can take your car to this collision center they won’t charge you and they are nice all of that just lies.

Me
Review №26

Houston does great work been going there for the last part 3 years neva any hassle wit work, parts, or $$$$$$ price very reasonable / affordable fast serviceGotta ❤️ Collision Performance

Ca
Review №27

This place is absolutely the best place to have your car repaired. They are constantly updating you on changes or timeframe of when your car will be done. They dealt directly with the insurance company, which saved me time. They provided a rental car for me on the spot. The turnaround on repairing my car was no longer than 5 days, which in my book that is a big plus. Bernice followed up after pick up of the vehicle to make sure I was extremely satisified with their work and customer service. I will definitely refer people and continue to bring my car to this place of business. Great job! Bernice is awesome!!

ac
Review №28

Great service staff very professional.

S
Review №29

They did a great job on my car, Thank you performance. I had a wreck Thursday my car was fixed and returned to me on Wednesday. Less than a week, they were extremely professional. Thank you again. I couldnt have asked for more

To
Review №30

Great staff. Very helpful. Tow truck driver was amazing. And saved my life.

Gr
Review №31

Horrible place of business. Took my car here after a week, had to call them repeatedly for 2 weeks just for a quote on the damage. Mr Houston nor the ladies at the front follows up. Customer service is terrible and they truly are scam artists

Ca
Review №32

My experience with collision was wonderful they keep my car a little longer but it was worth it my car is like new and they even worked with me on my payment.They are GREAT

Pa
Review №33

I purchased a vehicle with a couple of dents in the hood. After stopping at around 10 shops for estimates, I decided to go with Performance Collision to have my hood repaired and painted.Houston gave me an estimate of cost and time required within minutes when I stopped by. I was able to drop the vehicle off the next morning on my way to work (on a Wednesday). It was just before they opened when I dropped it off so I went back during my lunch hour to get my copy of the paper work. Houston offered to let me take a look at the progress they had already made on the repair. They called me Friday just after lunch (two days after dropping it off) to let me know the repair was finished and I picked the vehicle up that day after work. The hood looks great, the paint matches and blends with the rest of the vehicle, youd never know it was repaired. The price was exactly as quoted and the whole experience was as smooth as I hoped it would be. If I have a need for repair in the future, which could happen at any time with our traffic around here, Ill definitely go back to Performance.

Jo
Review №34

I’ve dealt with this place before and let me be honest with you. I would “never” take my car to a small Mexican shop in my life ever again. They are crook and will make you Pay. Be very careful with those receptionist front desk lady!!!!! You will not going to get away easy from them. Also, “DO NOT” rent a car from this place because it’s belong to a 3rd party and once you return it, they will claim your insurance without you noticing. Trust me, take your business somewhere else. Read all the negative reviews because it’s TRUE!!!!!!!!!

Cl
Review №35

Love the service done great work car looks brand new it was done so good had to shake his hand 3 or 4 times with a hug thanks yall are the best you guys have my service for life 😁

Ch
Review №36

Mr. Houston was able to get my vehicle repairs done in a timely manner. He is good at keeping his word and his customer service is outstanding!

Em
Review №37

Good place quick response, Mr Houston is very good person. I would recommend this place

Su
Review №38

This is a completely fraudulent company that works with Imperial Wrecker service to chase vehicles that are broke down or totaled to their facility to charge exuberant storage fees. The wrecker service chases behind traffic accidents and takes them all to the dump - the people here are nothing but crooks - stay away - I have made all kinds of complaints and will be filing lawsuit!!!!

BK
Review №39

Was sued in 2013 for damage to my car and refuses to pay judgement. Stay far away from here.

So
Review №40

I can’t even begin to tell you how amazing this place is. I first came here around September because of a minor accident I was in. Houston took great care of me and had my car done within a few days. He told me he had my back in the beginning and he means it! I had a few other things happen to my car over the last months and he answered my texts/calls within minutes with a solution to my problem. I appreciate him and the business so much! I am from Iowa and moved down here all by myself and Houston is the only one who has constantly been here to take care of me and my car! I can’t express enough how wonderful Houston and his crew are. They stick to their word and do an amazing job. Highly highly suggest this place!

ju
Review №41

There is a $1,000 release fee, NOT DAILY STORAGE FEE, but release fee that they do not inform you about. If you can not pay the $1,000 release fee, youre only other option is to give them the title to your car. Reporting them to the BBB and taking them to small claims court.

Be
Review №42

DO NOT, I REPEAT DOOOOO NOOOOOOOTTTTTT GET YOU CAR FIXED HERE AFTER AN ACCIDENT. THE WILL CHARGE AN INSANE AMOUNT FOR HAVING YOUR CAR THERE AND FORCE YOU TO SIGN PAPERS WITHOUT EXPLAINING TO YOU WHAT IS IT THEY WANT YOU JOHN HANCOCK FOR. THE RIPPED ME OFF 3,509 DOLLARS AND WHEN MY CAR BROKE DOWN BECAUSE OF THE CHEAP PARTS THEY USED THEY REFUSED TO DO ANYTHING ABOUT IT EVEN THOUGH THEY CLAIMED I HAD 1 YEAR WARRANTY. DO NOT GO HERE UNLESS EVERY OTHER COLLISION PLACE HAS BURNED DOWN AND THEY ARE THE ONLY PLACE OPEN. HOUSTON WHATS GOOD YOU LYIN LIL BI-

St
Review №43

WARNING! All of these 5 stars is family/friend members. Do not deal or rent vehicles from this place. They will scam you out. You have been warn!!

Fr
Review №44

Honesty is what attracts customer. These people dont a have a clue about that.Youve been warned!

Ki
Review №45

Im not a relative of someone who works here and Im writing my own experience. This place is one of the best and Houston + his staff are extremely nice people. I had at fault accident in November and though my insurance took time for approval, Houston made sure to work tirelessly to get my car ready before Christmas. They also gave me updates on the progress every 2-3 days. My advice is to let them do their work and trust the process. I also want to thank Mr. Arturo, the tow truck driver, who took me to this shop. All these guys really helped me at very crucial time. I have told all my friends/co-workers to use this shop if they ever need any body work done.

Ja
Review №46

Did a good job on truck but radio is not working. Picked up truck late on Wednesday, called Thursday about radio not picking up signals and was told they would talk to manager about it and return my call. Havent received call back yet.

Je
Review №47

I was stranded on the side of the road in an unsafe location with my 7 week old baby when Alfredo showed up. Alfredo took great care of us. He even helped put the carseat in the car when my mom picked me up and made sure everything was good before we left. He towed my vehicle to Performance Collision and talked to the mechanic who had my truck up and running a few hours later. My husband and I thank you, because things could have turned out a lot worse if you didnt show up when you did. We will definitely be coming back to yall if we need any work done on our truck. Good, honest mechanics are hard to come by and my truck is running great.

sw
Review №48

This place is just after your money they dont want to consider what are your thoughts of trying to save your car. My car got hit from behind and slightly in the front and gave me an estimate of border line total loss and my air bags didnt deploy its a2015 model. Spoke to the owner and all he kept saying was im confused i dont know what Im talking about and what not . All he wanted was to buy the car from me and leave me with nothing, overall this place is horrible they say the storage fee is $25 plus tax but dont get fooled their fees includes other bullshit fees and you will pay up the a** . Please do not go here for any reason !!

Ke
Review №49

Omg never in my 30 years of my life had a car accident, first time ever I didnt know what to do or where do go,I was so scared to leave my truck on some people that I didnt know.. I when to to PERFORMANCE COLLISION it was late it was at 6:00pm (store was close) but Mr.Houston open the door and talk to me and my husband. If I tell you Houston and his crew did an amazing job with my Chevrolet 2018 Silverado..Thank you soooooo much for everything ooo the best part I only pay 350 they gave me a discount first time costumer...

co
Review №50

They are super terrific

Ir
Review №51

My 17 dodge journey was involved in a accident Houston and his aassistant verenice were really helpful . I would recommend performance collision to my family and friends .

Ge
Review №52

BE AWARE! Professional scam artist. They will scam you, your mother, your father, your uncle, your sister, your brother, your insurance. The storage next door help them scam people too!

jh
Review №53

Horrible service. im glad my insurance took care of the bill because if not i dont know what i would have done. real rip off. i do not recommend this place at all please take your business elsewhere! not an honest business at all

Sa
Review №54

I had my car taken here the day of my accident, Houston made the experience so much easier and took the stress of having one more thing to worry about. The whole group was very helpful and I recommend anyone to Performance Collision if ever they have an accident.

En
Review №55

Husten is a liar. he used chep prats fo r my car an did no wan to fix later.

Al
Review №56

I would give a 0 stars if there was an option.The incident happened a while back, but I remember the incident every time I see a tow truck. Basically their tow truck picked up my car and when they dropped it off the tow truck ripped off my front bumper. At first the wrecker said he was going to take care of it and so did Performance. He dad the nerve to still charge me. I left the car for them to repair and when I came to pick up the car after a week they did nothing claiming that my bumper was already damaged. My car has never been in any accidents so they were completely lying to avoid paying for the repair. I spoke to the manager and then the owner and both did nothing. I filed a claim with the BBB and also filed the claim with my insurance company who took care of the repair minus the deductible I had to pay for. Never trust this company.

Lo
Review №57

Name of the business states that their performance is awesome in stealing peoples hard earned money & they are sweetest people to start with & once you come in their sweet talk, they make sign paperwork which is really difficult to understand. Business starts from then. First they start with making you wait for estimate for minimum 2 weeks. then once u panic & reach there to pick up ur car, they give u the highest estimate which is unbelievable.THIS ARE THE WORST CROOCKET PEOPLE IN THE WHOLE WORLD.PLEASE DO NOT GO TO THIS PLACE IN THE NAME OF GOD ....

Ve
Review №58

Please my dear friends, brothers and sisters of America!DO NOT EVER GO THIS BODY SHOP Performance Collision or EVEN TO THE STORAGE FACILITY Minetta Auto Storage for anything, because they are known famous for CHEATING on people hard earned money and it happened to me on a rainy day 12/27/14 where I met an accident along with my family (wife and daughter)... we were in a shock due to the accident I could think nothing other than my wife and daughter who also met the accident. I was concerned to get them home and if need take them to hospital. I requested only for rental car so that we can head home. And I signed-up for rental agreement only... I was given additional document to print my name and address... and I even asked them to provide me a copy of what all documents I have signed and printed my name and address on, so that I can go through the paper work after the accident trauma. THEY have not given me a copy of documents where I have printed my name & address on.PLEASE NOTE they will not give you a COPY of any document:They will ask you to fill address and print name... and they will force you to Sign(DO NOT SIGN) even if you do not please do not print your name and address on any document.They force you to sign on papers in hurry...Please share this information and my bitter experience to other people who should never meet this worst croocket body shop EVER.Please Please Please avoid the below Body shop / Auto Storage...Performance Collision and/or MINETTA AUTO STORAGE @14635 MINETTA, HOUSTON, TX...He did not allow me to look at my car when I requested to take photos. Above all this when I was took my car out on 1/6, I had to pay for nothing (No Repairs) he charged me a total of USD 1685.16 TOTAL CHEAT.

Er
Review №59

Good service and people .

Br
Review №60

Very simple to say : Protected THEIVES, no service, no manners,no education beside stealing and tricking ppl..... stay away ! Wouldnt even put a star for them.the good comments you see here are written by their staff ! so NO NO

Ma
Review №61

GREAT EXPERIENCE I was having trouble finding a place to fix my car after my accident. The insurance company suggested a few shops to go to but One of my friends told me she had her car fixed here and liked the service so she told me to call them. I set up an appointment to go in and everyone there was very helpful. I took my car Feb 15th to get repairs after they looked at the damage they told me when it would be ready and they explained to me everything that needed to be done to my car. I left my car there that day and got updates on how everything was going with the repairs. Sure enough the day they told me the car would be ready they called me and told me that it was ready for pick up. They did an excellent job and im very pleased with the work they did. No doubt i would recommend anyone to go there.

Ke
Review №62

I still havent gotten my car back

bo
Review №63

This place might be nice but I dont think it is, in fact Im sure it isnt, I and a friend got into an accident and the two truck brought our car here and we rode along with d truck, we got here and theses people really didnt care, they said if we were not in there to pay to collect our car that we had to leave, we 3xplained to them a friend was on the way to come get us, we just didnt want to be in the rain plus it was really cold, imagine our shock when the guy said he doesnt care, that its not his problem and kicked us out into d cold

De
Review №64

This place is a total scam. They will talk you into looking at your vehicle. Then, they will charge you all kind of hidden fees. Then hold your vehicle hostage. Horrible experience.

Ma
Review №65

This place is ran by a bunch of con artist who try to play on your desperation to have your car running right! They are only around getting your money and will screw you every chance they get! Do Not Trust Them At All! Get Your Vehicle Done Right Somewhere Else!

Wi
Review №66

Worst retail experience of my entire adult life, hands down. Never called to update, never returned my calls. Promised car would be ready several times only to have it not actually be ready or even close. Took 3 months to complete repairs and one year later I discovered that two tires were replaced that were suppose to be Hankook, insurance company was charged for Hankook but as it turns out, they were two completely different brands and NOT Hankook and now I cant get my tire pressure sensor to turn off.I literally wouldnt take my car to this place again if it were the last repair facility on earth, it was just that horrible.

Or
Review №67

Great, Quality Car Repair and Body Service!

Ca
Review №68

FRAUD! FRAUD! FRAUD! HOUSTON, ELIZABETH, ROSEMARY, EVETTE, TAVI AND ANY OTHER EMPLOYEE OF THIS BUSINESS IS AN ABSOLUTE FRAUD! CONSULTING LEGAL COUNSEL AND REPORTED TO THE BBB FOR THE UNETHICAL PRACTICES AND PROCEDURES OF THIS HELL HOLE. THE GAME IS TO LURE YOU IN AND PLAY ON YOUR DESPERATION ONLY TO LIE TO YOUR INSURANCE COMPANY TO HIKE UP THE COST OF YOUR REPAIRS SO THEY CAN GET A CHECK!!! HOUSTON IS AN UNPROFESSIONAL HIBITUAL LIAR WHO ONLY WANTS TO COLLECT AS MUCH MONEY AS HE CAN DRAIN FROM YOU AND YOUR INSURANCE!! BEWARE!!!!!!!!

Ar
Review №69

I see why yall have such terrible reviews. Austin i think his name was is the master manipulator. If anyone has the the secret to mind control its him. LIAR!

ja
Review №70

HORRIBLE CUSTOMER SERVICE AND POOR REPAIRS. My car was in a minor accident. Just needed a few minor repairs. Just cosmetic at that. It took two months to fix. Well, what they consider fixed. They NEVER return phone calls. You will have to call over and over and over to get an update. They never have any information and will tell you what ever you want to hear. The other insurance company said they had dragged it out so long that they were no longer going to pay for my rental. ( I had at first used thir rental car, charged me $50 with out my permission. Then waited two weeks for it to be put back on my card and it never happened. So i had to go up there and get my money back. ) So finally i get to pick up my car. I get there and what do i see?? The same busted grill that should have been replaced. Houston lied to me and told me it was because he had ran out of money relacing the headlights.. Well that is crap because the insurance company paid for the replacememnt. Then i fill up the windshield washer fluid and it all pours out. They didnt replace that either. So i call and I get Tavi. He said no problem, he will order a new one right away. Two weeks later that still have not returned my call. Have not ordered either part. My car looks like crap and they dont care.

La
Review №71

You need to be able to trust whoever does work on your vehicle & you cant trust performance collision. After accident 4 yrs ago, they worked on our car & gave it back to us w/a leak on right side. We took it back & after 2 tries it was fixed. Then 2-3 wks ago, we noticed OTHER side was flooded. Serviced it at other shop, who explained that seam sealer along firewall was missing at all seams & that there was rust. They were aware of the background and reported that the mechanic from 4 yrs ago from perf. coll. did not put seam sealer on. They advised to take it to a dealership shop to have it repaired (thus, no motive for lying; honest mechanic). To avoid a thousands of $$$ bill & to have performance fix THEIR mistake, we took it back to performance collision to correct it free of charge. Seam sealer is liken to caulk--it prevents water leaking & car rusting. Houston (manager of performance collision) acknowledged their mistake 3 diff. times along w/admitting that the mechanic also left out a plug which would also keep water out. When we 1st brought car in, Houston said IF there was rust & it couldnt be removed by just stripping/sanding it, then hed remove & replace the affected panel(s). This wouldve been fine if hed done what he said he would, but he did not. I took pics of affected areas, showed them to honest mechanic; he reported that performance had cleaned off rust from the area before showing it to me b/c there was a lot more rust on that area when he viewed it than what was in the pic. He also stated there was a significant amount of rust on the apron side panel seam (connects to firewall structural piece). Rust was inside the seam. Houston claimed it was weld burns & denied rust. I got a 2nd opinion mechanic independent of perf. & honest mech. He & honest mech. both said if there was rust INSIDE of seam, that it needed to be removed, replaced, sanded, primed, seam sealed & painted otherwise it would continue to rust. Also, doing so would cover up extent of rust & hide all damage that was done. On structural piece and panel connecting to structural piece (w/out knowing the extent) its a HUGE safety concern as it compromises the structural integrity of the car. Houston refused to do this & didnt acknowledge that panel was rusted even though it was (confirmed by his own mechanic & honest mech. via pics). 30 min. after that convo I called and had him stop working on car & close it up. He AGREED. Yet, he worked on it anyway W/OUT PERMISSION! His unpermitted Kind act covered any of his screw ups from 4 yrs ago along w/current ones, which will now cost thousands of $$$ to undo if I want it checked & fixed correctly. Also, at least some online reviews that gave Performance Collision 5 star ratings are fakes. If you look at the reviews on citysearch for performance collision, there are 2 diff. people w/ 2 diff. names in 2 diff yrs that gave SAME 5 star review verbatim (One is Natalia, other is emily). There were 2 other reviews w/diff named people that was also word for word -Michael & Wade (different websites used for that review--citysearch & Google I think)

Mi
Review №72

Tavi is someone I can trust to get the work done the right way without cutting any corners at a very reasonable price. I dont expect to hit any more mailboxes but if I do... its getting repaired at Performance Collision.

Sh
Review №73

Owner Tavi lies. He will say anything to get your business and after that he does not care. He will not even talk to you. He told me that my car will be ready in 2~3 weeks, and I didnt get my car after 115 days AND after 115 days, my car was totalled. The shop manager HL is ok. He told me the car is going be ready 11 times for 11 dates and after I got the car, I had to go back to the shop 6 times for other problems, and my car is totalled at the end. I believe HL has the ability to do a good body work, but they DO NOT have the ability to do complicated mechanical work. Dont take any chance!

da
Review №74

Lured in with the promise of a loaner, then had to pay for a rental. The receptionists screen all calls so unless Houston the manager has good news for you its a game of cat and mouse that you will not win. Had to make a trip to the shop to confront Houston in person and get him to quit lying and be straight with me as his excuses for lack of progress were obviously fabrications. Several unforeseen occurrences and inconveniences later, a 50 hour repair took 49 days. To top it off after going over ever item myself with the insurance estimate and supplements I had to have them fix several things that were still wrong while I was there to pick it up. Also they didnt repair my tire with a scratched rim they just moved it to the back driver side from front passenger. Do not recommend, never going back. Take your vehicle somewhere with certified mechanics and better management.

Cr
Review №75

Tow trucks (832) are Reckless and try to cause accidents. Tried to contact the business and also visited the location about this. Do not trust this business!

Fo
Review №76

They take forever with your car give you day your car will be ready and when that day comes your car is still not ready never go here they are trash I will never go here bad business

Ja
Review №77

If you have an accident in this area DO NOT have your vehicle towed to this place. Period.

he
Review №78

Horrible horrible service. never again

Di
Review №79

The worst thief’s don’t go there they charge $1000 for a quote. And they make you sign papers they lie... they say won’t charge until you accept but is a lie.

Br
Review №80

Went there for insurance claim and when everything was done left tape all on my car. and let rain get into my car. and when you talk to the manager they were just very unprofessional and refuse to do anything.

Ye
Review №81

Houston return my money ASAP or i will take legal proceedings.. thank you

Ol
Review №82

Fixing Unethical people PEOPLE N THE WORST CUSTOMER SERVICE DO NOT GO THEY ARE THE WORST!!

Vi
Review №83

Dont return your call

Sh
Review №84

Waiting on the money to use them but I did get a quote

Ce
Review №85

Great business

Ma
Review №86

The worst service I have ever had in a repair shop. It took them over 120 days to fix my car. They really dropped the ball.

di
Review №87

Worst place ever.... Still waiting on my truck and its been 3 months!!!!!!!!

Sc
Review №88

Fraud, $800 for 4 days of storage, I will be taking legal action.

Ro
Review №89

One of their drivers cut me off and said get your fat ass out the way .Very nasty and rude for no reason

Cr
Review №90

They will take advantage of you...be cautious if you decide to take your vehicle here for them to charge you all kinds of fees

Lo
Review №91

CROOKS CROOKS CROOKS......just had an accident been in storage for 3 days and they are charging me $1000.00 ....when they only told me $25 per day........BEWARE BEWARE BEWARE

Jo
Review №92

Very good service..very friendly

Ja
Review №93

The best of the best, excellent customer service, I recommend it 100%, the staff are super friendly and very responsible and very professional.

El
Review №94

Very good and professionals I recommend them

Ce
Review №95

Very good service.

Ar
Review №96

MAAAAAAAL NO GOOD

Ja
Review №97

NEVER EVER COME HERE! First of, let me say i had never heard of this place until i had a SMALL That wasnt my fault accident recently. The tow truck guy I Told I was taking my car to the insurance lot wrong. They made me sign a paper just so They can put it in the lot wrong, later They try to charge you an outrages amount, $ 1990 for storage fees when I Contacted the at fault Personalities insurance They didnt wanna pay it now They wont give me my car back. NEVER COME HERE PLEASE !!!!!!I used google translate to translate to spanishNEVER COME TO HERE! First, let me say that I had never heard of this place until I had a small accident that was not my fault recently. Type Crane told me I was taking my car to secure lot bad. They made me sign a document just so they can put in the batch wrong, then try to charge you a lot of outrage, $ 1990 for storage fees when I contacted the insurance culprits who did not want to pay now. will not return my car PLEASE DO NOT COME HERE !!!!!!

cl
Review №98

Scammers !!!!! They stole my money and never fixed anything !!! They always reject the call and when I went they left me waiting for it !!!!!

Jo
Review №99

It is the worst place I have seen I would not recommend it to anyone

Information
11 Photos
99 Comments
3 Rating
  • Address:12923 Fondren Rd, Houston, TX 77035, United States
  • Site:http://performancecollisiontx.com/
  • Phone:+1 713-432-9688
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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