Ive truly enjoyed every aspect of living at Hanover, yet the most outstanding part of living here is the staff. They are highly attentive, friendly, kind, and intelligent. They provide timely, relevant information to residents and consistently go above and beyond when I have a request. The building itself is quiet, clean and SUPER convenient -- I can get to nearly any part of Houston in 20 minutes. The amenities are to die for and the high-rise views do wonders for me, especially since I work remotely. If youre looking for a classy, accommodating, comfortable, professional yet relaxed place to live, the Hanover is undoubtedly the choice for you.
I have just recently moved to Houston and I was in search of a great place to live. I took of the tour of the Hanover and it was extremely impressive! Cameron was the one showing me the tour and he was knowledgable of the area and what types of fun things I can do in the area. I told him my budget and he gave me some great recommendations of the type of layout that would be the most affordable for me. It also seemed everyone who lived there was really nice and welcoming too. I have a couple more places to check out but this seems like an awesome spot!
I had the best experience touring this beautiful property! Lenny was very accommodating and welcoming, she took the time necessary to help me with selecting the perfect unit. Best part she made the tour pleasant and fun asking questions/sharing stories that created a great flow! Ask for her, no doubt she’ll take great care of you!
Hanover Herman park apts - Just a great property with amazing amenities and top of the range services. Such a great place to life.Our Consultant Leasing Agent Lenny was extremely professional and helpful. She took her time to show us the different units and explained all our options. Top and excellent service from Lenny for great expectations.
Me and my friend Patric showed up not knowing what to expect, but Lenny treated us like family. She was honest and kind and gave no pressure. She was super knowledgeable with every question and concern we had. If you ever walk in ask for her and she’ll take care of you with 5 STAR service
I had an awesome tour of this gorgeous apartment complex. Luxury through and through! Cameron who works at the leasing office was super fun and helpful and as our lease is up this would definitely be one of our first choices….
Ive been searching for a new place and recently stopped by Hanover Hermann Park. Cameron gave me the best apartment tour Ive ever received, and I could tell he puts a lot of care into his clients. He had an answer for all of my questions, and really made me feel like this could be my new home. Thank you, Cameron!
I recently visited this property because I am thinking of leasing there. The property looks amazing! But what I was really impressed with was my leasing agent. She was very informative about all of my options. She left no stone unturned and made it very easy to make decisions. I visited other properties and the showing felt very rushed but my agent Lenny took the time to show me units based directly off my preferences and shared all specials with those units. It was a great visit and I look forward to staying at Hanover Hermann Park.
Lenny, one of the leasing agents, gave us an amazing tour! I have never met a leasing agent as thorough, attentive, and a general joy to be around. She took the time to answer all of our questions (and we had a lot!). Most of the times, leasing agents at other apartments do not care about you or are very pushy. Lenny was the exact opposite. Lenny was always respectful and I felt like she genuinely cared about us. She deserves a promotion or a salary bonus because I would rent from Hanover just because of her!
This place is beautiful. The views are amazing, the amenities are awesome, and the staff is very helpful! Thanks Lenny for all your help!
Cameron and Stephan have been absolutely amazing in my time here! From the initial tours, to the move in, to my time as a resident…. Absolutely appreciate all the attention to detail and their welcoming and hospitable energies. They bought me a memento in memory of a personal loss recently and if that doesn’t convey how amazing they are then I don’t know what does.
This is such a great place to live! Every aspect of this complex is top notch and the location is close to everything you might need. If youre considering moving here I would definitely recommend talking to Cameron! He was beyond helpful throughout the leasing and move in process.
I moved in a month ago and my experience has been nothing less than fantastic so far. Cameron was my leasing agent and he made the process very smooth. All of the staff are professional and courteous. Maintenance requests are taken care of in a timely manner. The building itself is beautiful, clean, and modern. It feels extremely safe and secure, with limited access to the parking garage and floors. The amenities such as the huge fitness center and pool are top tier. The valet service and concierge definitely add to the true luxury apartment experience! I would highly recommend living here, I have no complaints so far
Leasing team is fantastic. Come see Cameron and you’ll fall in love with the community. The amenities are awesome. I love the full gym. There is actual free weights! Also super cool being across the street from the park and a short walk to the zoo.
Hanover Hermann park is the place to be, the entire staff are just amazing Steph in the leasing office was more than helpful he made sure to give me a luxury high rise tour of the property also Sam the concierge was super kind I highly recommend Hanover Hermann park for anyone who is looking for luxury apartment home living.
Stephen Deng was my leasing agent. He is a such a beautiful spirit with great energy. Thank you for not only showing me the apart once, but doing it twice so I could confirm what I wanted. I so appreciate you going above and beyond to help me no matter what. All of the rest of the staff was also great. Including the manager, concierge, and valet. Smiles all aroundOh and the property lol...absolutely beautiful with a great location to Hermann park, gas station, grocery store and more. It checked every box for me. You really cant go wrong with any floor layout as a single person. I love Hanover Herman park 😍
I just signed my lease with Hanover and I cant wait to move in! Lenny, the leasing agent, was very professional, sweet and attentive. Even if I was out of the country, she took the time to answer all my questions and provide me with a virtual tour of the apartment. She answered all my emails even when their leasing office was closed. She did her best to make my move in transition smooth and nice and I cant thank her enough! If you want to rent an apartment here, ask for Lenny Mendicino because she is the best!
THE LEASING CONSULTANT NAMED LENNY IS SO PROFESSIONAL AND SWEET! I’m more encouraged now then EVER to lease with this company! You can tell she’s very passionate and happy about what she does! Beautiful first impression, I can’t wait to move in! I highly recommend this establishment from my experience so far. If you’re thinking about moving here, GO SEE LENNY MENDICINO💞✨
Today I had the pleasure of touring Hanover Hermann Park with Cameron. He made it immediately obvious that the management prides itself on providing excellent service to residents. Cameron was extremely knowledgeable about the different floor plans and was very helpful for my particularly complicated situation. He helped me choose the best layout and spent extra time with us to ensure a smooth move-in. I already feel like a welcomed member of the community and I cant thank him enough!
We moved in about a month ago and the experience was an excellent one. The highest recommendation goes to Stephen he is truly an amazing person and goes above and beyond to make you happy. Other than the great amenities and location of this building it was mostly because of Stephen that we decided to lease in the Hanover Herman park.Any issues we had were address right away and resolved promptly. Highly recommend living here and taking advantage of the great amenities and great customer service from Stephen. If you do decide to visit or lease ask for him !!!
Great team there and neat property, Lenny was super helpful and friendly. The pool area is INCREDIBLE!
Lenny is terrific!!!! She’s always on top of her duties. And is very welcoming to new residents! ;)
Nice place very convenient location Lenny is so nice! Very helpful 👌🏻👌🏻
Lenny was great. Worked with my price range, and was patient enough to help me get a better unit I seen after our tour. She recommended units that she personally liked which helped me make a decision. She was very patient and attentive. I would definitely recommend her to anyone who’s looking to move to Hanover.
So, Ive lived here for just about a year and the reason Im moving is I purchased a home. However, if I did not, I would most certainly have renewed my lease. The views are fantastic and I do enjoy having them every day. I will say that my stay here has been great and although there were some minor things when I first moved in, they were quickly taken care of in particular due to Stephan Deng.Edit: Added some balcony views from my floor(13).
Sam(Concierge) is amazing! Always friendly and knowledge, a true asset to HHP!
First I would like to say Kudos to the Hanover property brand. I started my journey at Hanover Southampton with Jennifer Routson when I toured my first Hanover property with her. Let me tell you, she was a Godsend! I wasn’t going to go that day to my appointment, but a small voice in me said go, and I went. Jennifer showed me the Southampton property, but it wasn’t in my budget. She went far beyond that by referring me to Hanover Hermann Park. Her personality is out of this world and she is a great asset to the company! Once I made it to my next tour appointment at Hanover Hermann Park with Stephen Dang, it was a wrap. I knew this is where I was going to call home. He just went out of his way to make me feel comfortable. I call him the “living legend” because his name is all over the reviews for the Property. He is totally awesome! He made my decision easy and the transition smooth. Thank you Stephen, you are so appreciated!
Cameron has been very helpful throughout the whole leasing and move-in process. Ive had no problems and have been living happily in the building for about a month now. Being across the street from the park has been great.
Cameron was amazing, he was professional and personable. Great environment and beautiful lofts with gorgeous views. Cameron understood my needs and was ready to answer any questions I had. Highly recommend!
Lovely place in a great location. Lenny from the leasing team was outstanding, very attentive to details and super friendly. Simply the best!
Our lease will be up soon so we started to look around. The first thing that drew me here was the location, in the Med Center with easy access to so many things. Also, Cameron was super helpful and did an amazing job showing us why this property should be our top choice. He made sure to point out all the small details and I really appreciate his support
10/10 Customer Service. Cameron was a great representative from the tour until and even after my move in! Would most definitely recommend Hanover- Herman Park to anyone looking to stay in a luxury high rise located in a great location. Also, Ask for either Cameron or Stephon they are great!!
Scheduled a tour as I am transitioning out of my current place. I was given a tour of the property by Cameron Gabehart, he very warm and welcoming and very knowledgeable about the property and the amenities; answering all my questions/concerns.
During the time I stay in Hanover, I have been impressed by the staff. Starting from the housekeepers to the shuttle driver, the repair people to the leasing agent, as well as the management, they have been helpful, kind and considerate. It’s like they anticipate what you may need and do their best to make sure that your needs are met. I am grateful for these wonderful people who work here.
As a long time resident of 8 years at Hanover Hermann Park, I just renewed my lease for another 18 months, thanks to the leasing director Stephen Deng. The last year and a half has been uncertain for us all, but Stephen has been so outstanding. He is extremely knowledgeable, patient and kind. He answers all my questions, phone calls and texts. He really cares about the residents and makes sure all the Hanover residents are pleased with their living conditions. I always look forward to his optimistic personality and great smile 😊 and a big hug when I need it.
This has been my worst experience ever in a high rise that is supposed to be upscale. Where do I even start so my rent is about $3500 which I’m totally fine with IF the complex was worth it.1) the elevators are always BROKEN there are 4 how are they always BROKEN and it is every other week. They do not work consistently.2) the mail room is a big mess and packages constantly go missing as it is just an open room DISORGANIZED again this is a high rise3) they don’t run the AC the same level as the gym. Meaning it is quite hot on all floors other than the gym and first floor which they keep cool to “look good”. To charge this much and not run AC on all floors is cheap and distasteful.4) they allow people to clean their balconies with soap and water instead of calling maintenance so every week I had water leaking all on my patio and furnitureDO NOT MOVE HERE THERE ARE TOO MANY HIGH RISES IN HOUSTON TO DEAL WITH THIS
Stephan is so helpful and a genuine nice person. He literally saved me from ending my lease with Hanover. The customer service he brings is wonderful. He really goes beyond to get things done. Stephan is a valuable asset to this company. I want to also mention Ali the concierge. He always has a nice smile and so polite. I feel like he truly protects the residents and makes it a joy to live at Hanover Hermann Park.
Very nice place to live. Top tier amenities. I recommend highly. Stephan was very helpful in getting me a very nice apartment! Kudos to staff here
I lived in the south tower for about one year. I felt very unsafe and regret not reading the reviews for this place. Our floor smelled constantly of weed, there was constant crime around the building including a shoutout in the garage, vehicle vandalism, mugging in front of the building. Management never addressed our concerns in person or via email. Beware living on the 288 side as you will experience constant noise.Upon moving out they overcharged us for wall painting and added unclear accelerated rent fee despite the fact that we had already paid our monthly rent and had given move out notice on time. I do not recommend this building to any person who wants to feel safe and at peace when going home.
Best views of the city and an amazing staff! Cameron will help you find the perfect apartment and make sure you love living here. Easy access to the Medical Center is also a huge plus. You cant go wrong with this one.
We came for a tour this morning, and Lenny greeted us with a very warm welcome. She gave us a fantastic tour and answered all of our questions.
I dont normally write reviews, but Lenny was amazing! I am looking at different properties, because I have had a bad experience in the past. I was impressed by Lenny. She was able to answer all my questions without putting me on hold a million times, and she was super friendly. When we showed up to the property, she should us around and was extremely professional. She was my first contact with the company, and represented the company. Overall I am extremely impressed by my interaction that I had while dealing with her.
Great building and great management, special shout out to Lenny for helping me so much to get to know more about the apartments and answer my questions. She is awesome.
First off I have to say that this complex is very reasonably priced considering the current climates and location! I toured with a friend a few days ago and Cameron was very knowledgeable about the complex and the surrounding areas! As we just moved to Houston, this was highly appreciated. We ended up not leasing here as we want a townhouse instead but definitely recommend this community and make sure to ask for Cameron!!!
After touring many complexes in Houston, and dealing with employees that seemed like they could care less to show their properties. I found myself at The Hanover with Cameron. It was the best experience in apartment hunting I’ve had in my life. He made everything so easy and made me feel at home before I had even made the Hanover my home. 10/10 would recommend.
Cameron Gabehart is the absolute best. His knowledge and professionalism far exceeded my wildest expectations. The attention to detail, floor plan, amenities and location speaks to the elegance of Hanover at Hermann Park.
Visited Hanover Hermann Park. Cameron, the leasing agent, was extremely patient as my wife and I wanted to tour a bunch of different floorplans, and then returned the next day to re-do some. And then, helped with some snags in the application process so that it was very smooth and pain free. We love the location, the amenities, and the views. Were excited to move in.
I relocated from out of State and I looked at multiple locations and Hanover Herman Park was my absolute favorite. From the second I met Lenny she showed unmatched professionalism, that I unfortunately didn’t experience anywhere else. I’ve been here for about two weeks now and I couldn’t be happier with my decision. Thanks Lenny and team!
I love this building! Cameron, one of the leasing agents, was so attentive and really helped me throughout the application process. He, as well as the Entire staff there is super friendly and helpful. 10/10 would recommend to a friend
Good morning! I just wanted to take the time to say that Cameron (leasing agent) is PHENOMENAL! He has an amazing work ethic and a warm genuine heart! Love love love Cameron! Highly recommended, 10 out of 10!
I had a wonderful experience touring the incredible Hanover Hermann Park! We were warmly greeted by the lovely staff and introduced to Cameron, our leasing consultant, who gave us an outstanding tour of the facility and patiently answered each and every one of our millions questions. Cameron was a phenomenal host! He was professional and personable and made us feel right at home. I loved my experience so much that I decided to apply for a lease and call Hanover Hermann Park my home!
This is best apartment I’ve ever lived at! Management always updates residents when there is to be an issue throughout the building such as a water shut off. The amenities are amazing! With the gym here you don’t even need a gym membership because it has everything you need and more. They also have a sauna and steam room! Sam at the concierge is one of the most helpful people! I would highly recommend this property for anyone wishing to upgrade their living! Working in the medical center this location is extremely convenient.
I absolutely adore this place! I came and toured with Cameron and I could not have been in better hands. Cameron was fantastic in seeing that my wants and needs were met for my new home. Leased on the spot!
I lived in the south tower for a little over a year with my wife. Our floor smelled constantly of weed, there was constant crime around the building including a shoutout in the garage, vehicle vandalism, mugging, in front of the building. Management never addressed our concerns in person or via email. Beware living on the 288 side as you will experience constant noise.We were overcharged for wall “damages” and unclear accelerated rent fee when we finally moved out.Management never addressed our concerns in person or via email.
Cameron was great! He was charismatic, friendly, and informative. He guided us on our tour of the Hanover property and addressed all our questions and concerns. My partner and I are still deciding on what part of town we would like to move to but if we decide on the Med Center, we will be making Hanover our home.
Such a great place! Close to the park and the Med Center, minutes from just about anything. Cameron is also a GREAT employee, very helpful and supportive. Should definitely check this place out!
Great building and useful amenities, love the multiple office/conference rooms. The valet staff and concierge are very friendly. A big shout out to Stephen, he is the best! If you need anything done go see him.
I Love living at the Hanover, it is very pristine and the staff are very kind and helpful, such as SAM. He is the most hardworking concierge Ive ever met.
Cameron was super helpful and knowledgeable about this property. He made the experience of apartment hunting very easy!
I came into looking for a possible temporary place while my home is being renovated and Cameron gave me a wonderful tour and showed me the complex and beautiful views. Great customer service on Camerons part as beautiful location!
The Hanover Hermann Park building and units are beautiful. The leasing agents are really helpful and thorough. And Miss Leny Mendicino has an extra soothing in comforting way about her. She never made me feel rushed or pressured with tactics that leasing agents sometimes use. It was just an overall great experience
Beautiful building, great views, and the lady who showed me around, Lenny, was amazing. Lenny was knowledgeable with top notch customer service, my visit with her was a pleasant stand out from the list of places I’ve been checking out so I figured I’d leave a review. There’s been a change with my moving situation so I may not need to move right now but I’m definitely keeping this place in mind!
Thank you Cameron for an amazing tour! I loved the property and how professional you were. I could easily see myself living there. Thanks again!
Nice building! Had a great tour with Cameron. He was very patient, answered all our questions and left nice impression!
Best service,I came to visit friend and was greeted by Sam the concierge. I have visited several other high rises in the area and hands down, Hanover Hermann park has the best service!
Cam and Lenny where exceptional in accommodating me. I’ve never been approved so ever. Very welcoming and overwhelmingly professional. Thank you for everything.
My wife and I moved to HHP a couple of days back. Must say we are totally blown away with the stunning views from our bedrooms and the living room. The unit and apartment has all required amenities for luxurious and comfortable living.More than the house and amenities, we are absolutely happy with the way the leasing office and Lenny (our leasing manager) handled our transition from abroad to HHP. All of our questions were greatly and promptly answered, and we were given proper virtual tours of the building before signing the lease. While we wanted to prepone our move-in date and gave a notice of only 2 days, Lenny gracefully understood our situation and made sure to hand over us the unit quickly by modifying the lease terms.We are looking forward to staying at HHP!
These are great apartments in a great area. The staff is amazing! Lenny was extremely friendly and knowledgeable. She took her time in making sure I would have what I needed in an apartment. Highly recommend!
This place is awesome. The staff here are incredible and really care about the tenants. Definitely recommend this place to anyone looking for a new spot.
I have toured hanover Hermann Park and its a beautiful property I have toured with Steph such a knowledgeable leasing agent and also Cameron they are both great at what be they do Please visit hanover hermann park such a beautiful property.
Amazing leasing office and awesome property! Love Cameron and Stephen!
I’ve lived here for over a year and I love it. Everything from the concierge (Sam is the best, amazing attention to detail) to the valet and staff. Never had any issues and the location is perfect. Would recommend as a place to live.
Just moved in and loving it so far. We had a bit of an issue at move-in, but Loni Burke, community director took care of everything and turned an issue into a great opportunity to show exceptional customer service! If you’re on the fence about moving to Hanover Hermann Park, definitely do it! You won’t be disappointed!Loni is the best
Hermann Hanover was 1 of 4 of my options when choosing my new home. I decided to tour Hermann Hanover first and let me just say, I’m honored to call Hanover home. Stephen met me at the door with a warm smile and welcoming spirit. He was very thorough with knowledge of the building and the Hanover family. I was delighted leaving knowing Stephen helped me find exactly what I was looking for within my budget. Thank you Stephen for exceptional hospitality!
I am a new resident with my husband and we already love this place thanks to Cameron. He was so helpful and efficient with the paperwork and made things easier for us.
Had my tour a few days ago with Cameron G. He was awesome and answered all my questions thoroughly. Definitely looking forward to making Hannover my new home soon. Love it!!!!
I enjoyed my entire virtual tour thanks to Cameron! We had a few connection issues but Cameron was extremely patient, very detailed and all around knowledgeable. He navigated my entire experience as if I actually lived there and it was so helpful! He didnt have any issues showing me multiple units. He answered all of my questions truthfully. He genuinely cared about my overall experience and I truly appreciated his hospitality!
When I applied to Hanover Hermann Park, I had the pleasure to work with Stephen Deng. Upon first meeting him, he was courteous, professional, warm and extremely knowledgeable, politely answering all of my questions pertaining to my potential move-in. He even recognized my voice and remembered my name when I entered the apartment building, exhibiting his importance to detail and his desire to make sure I had a great experience as a potential renter. My experience with him also solidified the lovely and high level experience I can expect as a resident. He toured 3 apartments upon my request with pleasure and offered thorough instructions on what I would need to complete my application. He answered and returned every phone call with courtesy and diligently assisted me (patiently) with the application process. I look forward to being a resident at Hanover and seeing Stephen’s bright, smiling presence in the new space. Hanover has an OUTSTANDING employee in him!
I took a tour of apartments around Houston today and Hanover Hermann park was the best. My leasing consultant was Lenny. She was simply amazing, five star service. She was very knowledgeable of the area and took the time to show me all around the beautiful facility. I can’t wait to move in!
I love it here, the location across the park is just perfect! The staff is amazing, all so kind and patient specially Sthephen and all the leasing team who helped us to find the perfect apartment for us.
Just moved in last week and so far everything has been great! Cameron leased me the apartment all via phone/email as I was out of town and he was very professional and accommodating. The process of leasing and moving in has been easy and stress free thanks to him!
Living at Hanover has been such a great experience ! Every time I go home it felt like I was leaving the outside world behind. They truly have some very friendly and helpful staff that work there, especially Stephan!. Hes always smiling and every time you walk by he greets you...so much hospitality. Awesome place to live. I highly recommend you speak with Stephan if youre thinking about making Hanover your home.
I’ve had bad experiences in the past with apartment searching but this time has changed my mind. Cameron was a massive help and made the overall process ten times easier than I had thought possible. Y’all are lucky to have someone as awesome as Cameron on your leasing team.
I had such a great experience touring. Gorgeous apartments and amazing amenities. Cameron was so helpful and so personable.
Recently had a tour with Cameron and I instantly felt comfortable. It was very informative and my partner and I are interested in leasing thanks to his great client service! Will recommend to my friends and family in the future! Thanks Cameron :)
Lenny was very nice and helpful while touring this complex! Amazing amenities and very close to med center.
Great staff, extremely knowledgeable and courteous, thank you for all your time Lenny. Definitely loved the experience.
Just toured The Hanover yesterday with Cameron and had such a great experience! He was so helpful and kind and answered all the questions I had about leasing. He also really worked to help me get a great deal for an apartment. I will def be thinking about submitting an application and cant wait to be able to move if I decide on The Hanover. Staff all seemed pretty helpful and had great customer service from my interaction with the valet to the concierge. The amenities all look topnotch and I am certain you cannot get a better deal on apartments in Houston!
Stephen Deng really provides great customer service!! I was moving from Atlanta and I needed to ask questions over the phone and he guided me through everything without me making a trip there first. He even gave me a virtual tour and now I’m moving in January without even looking at the apartment in person. I trust him and he made me feel very comfortable and confident in my decision. Thank you Stephen Deng he is the manager and has the best customer service that I have ever experienced I even paid 2 months in advance he made me so happy
Sam is absolutely the best concierges I have ever meet he really cares about the people he works for. I can say many great things about Sam but truly his best quality is he can be an amazing person and friend as well. He takes his job seriously and manages to stay human. He will ask you about your life and keep in touch. He takes being a hard working person to another degree of greatness.
I loved this beautiful space. The best part was that Stephen(Deng) answered all questions i had and was very kind. He was very careful about health precautions and made sure my husband and I were safe. I wish I encountered people like him in previous searches. Im very pleased
I toured the Hanover yesterday after two long days of looking at 10+ apartments in the area. My tour experience at the Hanover was heads and shoulders above the rest. Stephen Deng did an amazing job showing me several different units all throughout the property. He listened to what I was looking for and spent time picking out the perfect location, size, and view for me. He was extremely nice and made my tour experience on the property enjoyable rather than feeling like a chore ! The Hanover is impressive on its own but the amazing customer service from Stephen made it stand out in my mind.
Cameron was a great leasing consultant and helped us find a great apartment! Hanover has been super helpful with moving in and getting settled.
Looking for a place when I move to Houston and stumbled upon this gem! Great location, amazing amenities, and more importantly incredible staff! I worked with Lenny and she was extremely helpful, knowledgeable, and attentive! Highly recommend Hanover Hermann Park! Ask for Lenny!
Just toured The Hanover yesterday with Stephen Deng and had such a great experience! He was so helpful and kind and answered all the questions I had about leasing. He also really worked to help me get a great deal for an apartment. I will def be thinking about submitting an application and cant wait to be able to move in.
Beautiful property with amazing views. Samuel Vasquez one of the maintenance supervisor assistant he is such a great helper, always on the go when it come to helping residents . He is fast and a very good technician, with lots of knowledge about the property. Will defenitley be renewing my lease.
Cameron from leasing is very knowledgeable and great asset to the Hanover community.
If you are looking for a safe place to stay with the most attentive staff then look no further! If/when there is a maintenance request it is immediately resolved and the staff in the office are so welcoming, especially Lenny, so happy and cheerful every time I see her!
I absolutely love the entire team at Hanover Hermann Park!!! Steph, Cameron and Jackie are all amazing at what they do and are extremely attentive and responsive. Loni, the manager, has done a great job managing the building and being available for residents. I highly recommend this building if you are looking for luxury and top notch customer service. Lastly, the concierge team, they are really the backbone of the place; Joel, Sam and Ala are always very helpful and go out of their way to make sure they provide above and beyond service!!! This place is top notch!