Booked two months in advance. Called the day before my flight to make sure everything was in order. They said they had no reservation. I said I booked online and called right after to make sure it went through and it did. They told me to call back no apology or see what we can do for you. I called back to get a run around and told oh well see if we can get a driver call back if you dont hear anything by two p.m. Two p.m. goes by nothing. Im trying hard not to be upset. Im at work stressing that Im going to miss my flight. I called back at 2 ok theres a driver he should be contacting you by 8 p.m. if not give us a call. Im telling all this to my coworkers and one of them offers to take me to the airport thank goodness because no one called at 8 p.m. One in the morning and a driver finally calls. Too late I found a ride and saved myself money.
Houston VIP is truly a terrific limo service. The drivers are very nice people and genuinely care about their customers. The drivers are always early and I have never had an experience where I have arrived late at a destination. They are some of the safest drivers and the only car company that my parents trust to pick me up when I travel. I strongly recommend people to use Houston VIP Limousine in the future.
I called and reserved this Limo for a surprise wedding aniversary. The process/communication was very smooth from start to finish. My driver did an excellent job. The ride was excellent! My bride was very impressed and it was a total surprise for her. I would highly recommend this service to anyone.
I had to plan a Bachelor Party and Houston VIP Limo offered me by far the best value for the price. They were very accommodating with the itinerary and our driver was friendly, reasonable, and, for the most part, prompt. I would definitely recommend Houston VIP to my friends for functions and I would certainly call them again for any future events I organize.
Thank you so much for your service. The driver was wonderful and so was the car. It was great and I didnt have to worry. We will definitely use you in the future and recommend you to our friends & family. Thanks again.
We were able to book a limo the day of our event and could not have been happier. Our driver was professional and courteous. The price was very reasonable, especially for the service and vehicle provided. I definitely recommend Houston VIP Limousine for your transport needs.
Great service. No one compares to this company. We will definitely use them again and recommend them to all our friends, family and colleagues. Thank You guys for great service. Absolutely unforgettable experience
I have had the chance to rent their limo service from the airport to hotel. It was the most hassle free and convenient ride along with appropriate service. It was not a rushed ride as some other limo services. I am looking forward to using their service once again!
I booked a limo with this company, and they did an outstanding job. They were respectful, courteous, reliable and had wonderful customer service. I cannot say enough about this company. I would recommend them to all my family and friends.
Used their service on a business trip and it was the most pleasant experience. The driver was very professional and the trip to the hotel and back was smooth. Thanks!
We’ve used this car service twice. The first time they were ok. This second time they were HORRIBLE!!!We had a celebrity guest in town and gave them strict instructions to pick up 1 person from a hotel and another person from the second hotel and then come to the event.After the event was over we gave strict instructions on them going back to the hotel (the owner of this company ask “are we to take them back to 2 hotels) my answer was no only one hotel.Well as my event was over the driver was headed back to the hotel but then the “people in the car” told him to take them to a strip club (at THAT point i should have been contacted since IM the one that’s paying for the service and NOT the people in the car)When we contacted the owner he said that they were not at fault (although they were given strict instructions hotel, event, then back to hotel) because they listen to the people in the car. After going back and forth for about 30 minutes NOTHING was resolved, WHERE IS THE CUSTOMER SERVICE?!!Because the driver CHOSE to ignore my clear instructions and dropped the ball i was charged an ADDITIONAL $190!I will never use this company again (as I bring a lot of celebrities to town) nor recommend them to anyone!
Great Experience, I will use you again. Thanks Mike
VIP limousine went above & beyond to make my event very special one, awesome service, I would really recommend it to anyone.Thanks
I learned about their service from a friend who recommended them to me, and I can say that they come up to all my expectation, therefore, Im very satisfied & I sure will use them again. Thanks
Great service, Highly recommended. Thank you guys
Excellent service !! Great people all round!
Great place to rent a Limousine