Great service, installed my father in law ac system at the start of last month. Company used drop cloths and were respectful. Called the day before, showed up on time. I stopped by to check in after lunch and everything looked clean.
Mine is more a 4.5 than a 5.0, but still a very positive review.I had to replace both my HVAC systems. Their price range is very reasonable, still they use top quality equipment. I browsed several contractors before picking Polar Air and ended up with them because they were offering me the best price without dropping equipment quality.They performed the job in a day and half (also very reasonable for the mole of job required). The minus half a point is for the following: technicians were not exactly careful while working inside the house (ended up with a wall messed up, sticky rubber on the floor and a broken door handler). To be fully honest though, I asked if they could fix it and indeed they thoroughly cleaned the floor, bit less thoroughly took care of the wall (will need bit of work on my end, but all manageable), and they are now willing to provide me with a tech that will fix the door handler.If you decide to do business with them, ask for Robert! Hes responsive and willing to help.
I called them to come take a look at my mother in law ac system not cooling. Oscar did fantastic work. I spoke to a person named Robbie, he followed up with me multiple times about her appointment. Great company
Get what you pay for! Polar Air Services are the best I have ever seen. I trust them implicitly. If they say I need this work done - that work gets done! They take very good care of me and my family.
Very impressed with the experience we had when we reached out to Polar Air Corp to look into a mechanical issue we were having. They were extremely professional, knowledgeable, and eager to solve the problem. The technician was absolutely wonderful and answered all of our questions in great detail. Very skilled and very easy to work with. We will not hesitate to reach out to Polar Air for all of our future air conditioning/heating needs. We highly recommend them!
Jake was professional and reassuring.Edit: also Olsen was great!
Individual talked to me about fixing/replacing coil and options. Luckily a friend did it the work but I still feel like I need to post this review for the professionalism shown to me. I wouldve definitely used this business given other circumstances!
AWESOME COMPANY! Polar air office staff was very knowledgeable, and was able to answer all my questions. They were very friendly, and it was refreshing to hear such a polite voice over the phone. Thank you Polar air i will defiantly be come Back.!
My mother has used Polar Air many times in the last several years and has been very happy with them so we began using them as well recently for our 10 year old AC unit. Theyre honest, reliable, and extremely responsive. Our tech, Oscar, is very knowledgeable, extremely nice and professional. I highly recommend this company.
Our AC went out during the worst possible time - in the middle of August with our first newborn. I called Polar Air and they made a trip out the same day. Marvin, our technician, was very courteous and knowledgeable. The broken part had to be ordered and it was repaired the next day. We had a great experience!
Ben (the owner) is smart, knowledgeable, and does excellent work. But his best quality is that he is honest.When we had air conditioning trouble we got estimates from several companies. One of them that advertises on the radio constantly about how honest they were told us we would have to replace our entire system and it would cost between $10K - $12K. Another company wanted $4K.But Ben was able to easily diagnose and fix our leak without us having to spend thousands of dollars that we didnt have.Smart, honest, knowledgeable, and reliable. If you have trouble with your unit, this is the man to call.
Juan did an awesome job and was fast and very affective, will for sure use again
Oscar was very friendly and professional. Five star.
Very responsive company that provides a very thorough and detailed review of HVAC system.