I’m a long term P & M Air Conditioning customer. I’ve used their a/c and heat maintenance program for 10 plus years. It keeps my three units running without problems all year long.Just last month P & M installed a new variable speed a/c unit at my home. Cliff, of P & M, made several trips to our house to understand our needs and to make sure they were met. I couldn’t be happier with our new unit. P & M is always professional, very knowledgeable and most importantly on time.

I highly Recommend P & M Air Conditioning and heating. These guys were so professional and knowledgeable. The job was performed with integrity.Thank you,Norma Guerra- Martinez

I highly recommend P&M AC. In fact they were recommended to me by a competitor. The technician was professional and super nice, and very honest when he finally realized what the problem was. I also gave this company a big thumbs-up/shoutout on the NextDoor APP. The price paid was more than fair too. Im sticking with them from now on.

I have used P&M Air Conditioning for quite a few years. They have supported older equipment for me as well as installed new equipment. They have been responsive when we have issues and their team is always knowledgeable.P&M offers a twice per year maintenance contract that we use to keep our system tuned and in good shape for both winter and summer months. Ive been happy that maintenance customers also get a discount on other services from them. Id recommend them both for purchase/install of HVAC systems as well as ongoing maintenance.

This company is just a rip off - they wanted to charge 3x the cost of the refrigerant thinking I couldnt just look it up - charge to me $120/lb vs actual cost $40/lb! The $95 charge was a complete scam due to the company thinking I would just be an easy mark. Im asking for a refund because the service estimate was so off the mark and pathetic. The service technician that came was Ishmael. The quote which was approved by their office staff was a normal service fee and the fact that I would need at least 6 lbs of a refrigerant which could go up to 18 lb. The technician did not even know what the specific refrigerant was called. The worst though was the fact that the charge per pound would have been $120 per lb when the purchase price for R22 is actually only $40 per lb. So I refused the outrageous pricing estimate and he left. The next day had another provider, MultiService AC, come out so incurred Saturday call prices and service technicians put in 2.5 lb at $75 per lb, a reasonable markup, and the nominal amount for their work .

Galaxy FBO Commercial Preventative Maintenance Plan. Performed one PM call and failed to blow out drain lines which resulted in a leak. After poor performance went back on their quote to raise the price to more than triple their original quote.

Very professional, they took care of my AC unit almost immediately. The technician took all the Covid precautions before entering the house, very respectful, explain everything and answer all my questions. Im very satisfied with the service provide.

I have used P&M Air Conditioning and Heating for years and have consistently received wonderful service and great results! Most recently, P&M quickly and carefully replaced one of my two AC compressors and furnaces during the COVID pandemic (having replaced my other compressor several years ago). I felt very comfortable with all of their technicians who wore masks and shoe covers and all were extremely professional and knowledgeable. I highly recommend P&M to anyone needing high quality AC/Heat assistance!!! They also offer a range of prices on their products, allowing the customer to choose more expensive higher efficiency equipment if that is in your budget .

I am very happy with P & M. They have been performing our A/C and Heating checks biannually for 5 years or more! They are responsive and always on-time. They are priced fair and honest, no up-selling if you dont need something. They are also a pleasure to work with, do a thorough job and are easy to communicate with - they are professional. A few times when our system broke late in the evening or middle of the night, they came out to our home quickly to fix it. I highly recommend them for your A/C and heating needs.

Robert, the service tech who conducted a complete diagnostic on my entire HVAC system, did an outstanding job. He was the ultimate service professional as was his assistant. Robert clearly communicated ecactly what he was about to do and why. Afterwards, he succinctly related what his findings were and offered recommendations for resolving the challenges found. I gave the approval and the corrections were expertly made to my complete satisfaction. What ever P&M is paying this guy, its not enough. Robert and his employer, Mike Maddox so well represented P&M AC so well that Ill not consider using anyone else for my AC service needs and am about to enter into a yearly service agreement with them.

P and M performs my twice a year maintenance, so when I had an issue with my AC, I called them out. They were there bright and early the next morning.Here is where it gets interesting: the technician, a NICE guy, goofed and added the wrong refrigerant to my system. Ouch, right?Well, these guys fixed everything, replacing major components of my unit, and made sure it was running in top shape before closing out the job. No arguing, no fussing. They were honest, up front, customer-service oriented, prompt...exactly what every company should aspire to. They have earned my business for the long haul. Five star service.

P&M performed bleach cleaning of the condensate drain system and water washed the exterior cooling unit; plus performed electronic diagnostics. All well done.

They sold me three carriers and stopped selling them a week later. Have not work properly in three years. All 3 keep shutting down. Dozens of maintenance calls. No results, just excuses.There’s more but it’s just a repeat of more disappointing service.Another company fixed problem on first call. Found P&M used wrong wire when they installed units.P&M used to be a good company but I cannot recommend them.

My AC wasnt working properly when I got home. I called the overnight dispatch and had two technicians out first thing in the morning. The problem turned out to be fried wires due to a power surge. The technicians identified and repaired the issue withing two hours. A++++

Had us Cooling off in 20 hours.New ac compressor

They called me in advance to tell me their tech was on the way like they promised to do. The tech was here on time and very courteous. He completed his work very timely and professionally. Ive had a maintenance contract with P&M for several years and they come out twice yearly to check out my HVAC system. Theyre also on time and efficient and effective.

P&M offers great services and we highly recommend them for your A/C and heating needs. Thanks P&M!

We used this company to completely replace our a/c system 2 years ago.The technicians are generally prompt and very well trained. They usually do an excellent job. Their accounting services do leave a lot to be desired. I would give them 5 stars for the work they perform, but can only give them a 2 because of their billing practices.

P&M was recommended by a separate, trustworthy vendor who was not able to assist due to coverage area. The technician was knowledgeable and efficient. He laid out the repair options, costs and possible concerns with the options in an easy to understand manner. I was informed on what was fixed and possible next steps if needed. It was AC work so money was spent but I was very happy with the level and quality of service.

My first time using P&M. Had previously used a different company for 15 years at my old neighborhood. After a service call by the other company it didnt appear that my AC had truly been correctly repaired.Googled P&M and called for service visit. Came same day. Technician Robert came to my home and was very knowledgeable and professional. Answered all my many questions with comprehensive answers. A very thorough and detailed assessment of the system and the problem. I am happy with Roberts performance and would recommend giving P&M a try.

Good . Prompt. Effective

They are real Good people an amazing job they do on work thats needed to be done

I always use P & M for my maintenance work. They are always timely, friendly (especially to my dog), efficient, and clean. This year they installed an air scrubber, which I am looking forward to less dust, less allergies, and less puppy smell. So far, the last 2 nights, I have slept better. I would recommend P & M to anyone who wants excellent service at reasonable prices.

Have been a client of P & M Air Conditioning and Heating for at least 10 years. They are really an exceptional Company. From the office staff toThe Technicians, all are terrific. Really appreciate the email notifying mewhen the crew is on the way and the flexibility when scheduling.Please call them, you will be impressed.

In the middle of a heat wave they showed up the same day that we called and got the part we needed underway.

Great company, very professional! Will definitely use for future services. 10/10 recommended!

Weve been with P&M for years now and theyve always done a great job! Thank yall, especially Felipe, for maintaining our HVAC system! Highly recommend.

Very professional in the review of my heating system and thermostats. I was thankful that they could come out the same day

My parents have been using this company over 20 years. They are very timely and good.I just used P& M for my house. They are always timely and professional. I am so glad they were available. My parents have been using them for over 20 years. The service waa just what I expected. They came the same day I called them. Excellent

P&M Air Conditioning and Heating were professional and gave thoughtful information and discussion in helping me make a decision on furnace and air conditioner replacement. In spite of heavy rain and restricted space for replacement Joseph and his team were courteous and efficient in installation. The city inspector was impressed with the quality of their work. I highly recommend P&M.

P & M Air Conditioning and Heating is, by far, the best HVAC company I have ever had the opportunity to work with. They are honest, responsive, professional and timely. On a side note, Ive been a real estate broker for 48 years so Ive worked with a lot of contractors over that period of time. There are none better than P & M!

Had my P & M semi-annual HVAC service this morning. Roy was on time and very professional. Got a good report that everything is ok. My Air Cleaner is working perfectly and I renewed my contract for semi-annual maintenance.Although my unit is over 10 years old it is in excellent condition thanks to the semi-annual service calls. Couldnt be more pleased with P & M. I would recommend them to everyone.

I have used them for years and they are always professional and do a great job.

We have used P&M Air Conditioning and Heating for more than 5 Years. They have provided excellent service every time. We had a new HVAC system put within the last couple of years. The technicians were knowledgeable and kept us updated on progress. We had one of the owners come for suggestions for providing more AC upstairs his suggestions (the lesser expensive) worked out beatifically. The owners are always responsive to our many questions. Earlier this year, we had the scrubber put in and it has decreased the musty smells that occur in an older home. Needless to say, we are very pleased.

We have used P&M Air Conditioning and Heating for several years to maintain and repair the HVAC units at Westside Montessori School. Their communications are excellent and always let us know when a repair technician is on the way, or is delayed for some reason. We have been completely satisfied with their technicians. They are professional and always take the time to explain when they find something that needs to be repaired or replaced. We highly recommend P&M Air Conditioning and Heating.

P&M AC is very professional and knowledgeable. Highly recommend them.

Robert is awesome...knowledgeable and professional

We have used P & M several times for our business. Not only for service issues but cosmetic updates as well. Armando and Sergio have both came out at different times with each of their crews and didnt disappoint. They are friendly, reliable, punctual and honest. Before leaving, they always make sure the job is done right and ensure not to leave behind any mess. Excellent customer service. FIVE STARS! Thanks Armando and Sergio!

Prompt professional services. They diagnosed and repaired my unit in one day!

Cliff responded to my request immediately, providing a fair price quote and installation the following day. Sergio, the crew chief, was knowledgeable and helpful in answering all my questions. P&M did a very thorough review and top notch, efficient installation of a Trane compressor-coil, including proper installation of a new TXV for the Trane 5 ton 16 SEER system. I can recommend them highly.

Amended on 1/7/21: Still the best! Joe and his crew just finished replacing all of the duct work in my rental house. On time, thorough, polite.The best in the business. They are responsive, neat and sooo polite. They have been our go to HVAC company for 25 years.The techs are great and the owners are on top of everything that is going on in the field.

Great customer service!

This place is great hopefully I work here

The person I talked to was in my opinion extremely competent. She listened well and immediately took care of my request. In addition the way in which she talked with me left me feeling very satisfied with the interaction.11/22/19. Heater ck up. Person seemed very competent, answered my questions readily and well. Score of 10 where 10 is the best.

Weve used P&M on my mothers house for years, and they always do a good job and are easy to work with.

A truly great company. Had work done and had a few questions after the fact and they didnt hesitate to make sure we ended up happy customers.

Excellent service! Highly recommended!

This Company is very professional. They use skillful technicians that are available at all times to support their clients. Leon in one of them that has been working in our church AC system for many years and either a new project or just a routine maintenance, they have been done on time and with excellence.

We had Robert G come out to repair our HVAC system. He was on-time, extremely professional and very thorough. He took the time to show us what he was doing, why he was doing it, and how it would benefit us in the long run. When the time came to pay the bill, he explained every line item and every cost. The best part - he quickly fixed our A/C and promised to follow up in a couple of weeks!Robert was the standard to which I will hold all contractors with whom I engage, and expect that they are will be this courteous, professional and capable.

I called P&M with a problem after 3:00 p.m. on a Friday and they were still able to get someone to come to my house the same day to check out my system. They are dedicated to their customers.

The maintenance check was very professional and efficient. Abdalla followed all COVID19 precautions, and it was very appreciated.

I started using P&M in the early 80s. First just to keep the system that came with the house running. When we remodeled the store in the early 90s, they put in the new system. Later when we remodeled our present home, in 94, they installed that system too. I was raised in a family business, we took very good care of our customers. The Maddux family takes very good care of theirs.

Best A/C and Heating Company in town!! Our A/C unit went out last year.Their Service Technician Ismael was at our house at 7:30 am on a Saturday and diagnosed the Compressor was out. Since the unit was old with R22 Freon, we decided to go ahead and replace the unit. Ismael assured us they could have a new unit delivered Monday morning and installed beforeI got home from work. Sure enough, the install was completed early afternoon. I was having problems with my central heat on 11/19 andIsmael showed up again and fixed the problem. This Company has reasonable prices, friendly Office Staff and great Service Techs. It is a pleasure to do business with them.

P&M are great. Always friendly and timely and as far as my knowledge goes, they do a great job. Once I paid a pretty big bill twice (forgot that I had paid) and they instantly paid it back to me without me asking.

Contractor was able to come the same day when my AC went out. The fan had gone out on the AC unit and he was not able to fix it same day, so he brought his own personal portable AC unit to my house for me to use until they could replace my fan. Going above and beyond.

P & M Air are our saviors! After dealing with our home warranty and a company of their choosing for 19 days without a/c we called P & M at 8am and by 3pm it was up and running!! Robert was our technician and he was a pleasure to work with and was very personable. He explained everything with knowledge and sympathized with what we had been dealing with. I sure wish we had given up sooner dealing with the others and called P&M sooner. Thank you so much!!! You are officially in my phone contacts for any of our a/c or heating needs from now on!

I have worked with P&M for over 30 years!The service guys today where Rudy and AustinVery friendly, polite, and courteous.Thanks for the many years of service and the many years of polite courteous workman .Keep up the good work another satisfied customer. Lloyd Griffin

I have used the services of P & M for several years and have always been completely satisfied. They show up with in the window of time arranged and are thorough and professional. They also clean any mess they; make . I would recommend their company to any of my friends and family.

P & M came by to do our yearly maintenance check. Ismael was very polite and did an excellent job checking out our cooling and heating system. Have been using P&M for several years. Always arrive on time and take care of all our needs.

P & M has taking care of our air conditioner and heater for many years. The service cant be beat! Great service and good value for the cost of the maintenance program. I recommend them to clients often.

Living as a widow, retired & facing the apprehensions of every senior citizen, service techs (from all industries) visiting your home can be very daunting. Not so with P&M AIR CONDITIONING & HEATING!!I experienced an AC issue outside of regular hours over the weekend July 20, 2019 & the P&M tech “Felipe” responded to my call. Both over the phone & in person, he was very professional, respectful of me & my home and patient with me asking so many questions. I felt very safe & comfortable when he entered my home! He also took time to explain every detail of my AC issue from a-z!! Best experience AND he got me up & running! I was so thoroughly satisfied with the service & grateful for the experience. I didnt even have to call the company to find out my next steps - I actually received a follow up call from the company outlining my next steps - imagine that!!Thank you P&M AIR CONDITIONING & HEATING, BEBE, MINNIE & FELIPE for all you do💖Dolores Cook-Correa

Polite, friendly.

Service was good as usual

Ive been a customer of P&M for a long time. They have always been reliable and dependable. They are not the least expensive but I can trust their service.

1 an very much satisfied with the service frpm P&M Air Conditioning Company. The timely manner in an appointment can be scheduled and the professionalism of the service tech. My recommendation is a 5 star.

I called for a 2nd opinion on an installation that had been done by another company at my place of business. Have been unable to use my unit . The repairman was prompt and able to explain what the problem was . Not only am I not up to City code but the unit was not exactly installed correctly. I am thankful for this company. My management Company was appreciative. Once the problem is resolved to specification I will continue to use them .

Very satisfied with this company, and their service. Everything went as they said. Called 30 minutes ahead, technician Rudy was right on time, and very professional. Understood the problem immediately, and fixed it all in a timely manner at a reasonable charge, including their service charge.

I was extremely please today by the service I received from Robert. He was kind, knowledgeable, respectful, thorough, explained everything to me in detail and was the best technician I’ve had from P & M.I appreciate Mini who always goes above and beyond making sure our account is correct and returning my phone calls in a timely manner.

P & M Air Conditioning always does a great job. Great service and always on time. I would certainly recommend them for your A/C and heating needs.

P&M is very professional and always accomodating with scheduling service. For years I have had a service agreement for them to check my systems in the spring and fall. This way I know that I am ready for the air conditioning and heating seasons. Also this is a family business since 1947.

Great People, Great Service,on time and get the job done right.

Wade Palmer is an amazing Technician. Professional, well spoken, and very knowledgeable. I am 100% satisfied with the work I had done, and I will recommend this company, and Wade to all of my friends, family, and business owners as well! Keep up the good work guys!

Excellent service from Ismael. The only problem was that I gave him my credit card and signed my life away in at least 3 different places on his iPad equivalent...but then I got an email from P&M Air Conditioning saying that I paid zero, which is not true. I hope the P&M will email me a response confirming that my bill is paid.

We have used P&M for many years. They came out and fixed a problem they had found Friday in our warranty inspection they do twice a year. They were here first thing this morning to do the work. They are quick, friendly and always take good care of us.

I called in and within an hour they were there to fix my problem. Having a business means you cant wait all day for someone to fix your a/c. They did a great job!

Called bc Rudy could show up earlier than 1. He was in & out on my maintenance service. Rudy is a Nice guy & always fixes my ac right the first time. I’ve been with P & M for over 20 years. Even used them on my grandparents house.

Armando and Tyler did an excellent job of installing our new system. We appreciate the professional way they handled the situation.

Came out and made repairs at our business the same day we called. Did an excellent job. Very fast and professional.

I use to work for this company they are really nice people

P&M Air Conditioning and Heating are awesome. They’re always on time, courteous, professional, and they do quality work. We highly recommend them!

Very happy with the service. Robert was thorough and knowledgeable. Would definitely recommend!

This company has good services and fast response time. Ask for Gilberto.He is thorough technical.

I do not give out compliments easily, but P & M is the very best HAVC firm in the Greater Houston Area. Reasonable prices, prompt and personal attention (including willingness to work with MY schedule), expert installation and repair. I would not trust anyone else to handle our HAVC needs. If you are not a customer, you should be.

P&M has done an excellent job installing and maintaining my HVAC systems. I’ve used them for the last 2 houses. Armando goes the extra mile.

The PM team was great. Fast and friendly. I’ll definitely use again

Completely unprofessional company. I would suggest staying away from this business at all costs

Quick and efficient service was provided by the capable and courteous crew. We have been with this company for over a decade and have confidence in their workers and their workmanship.

Finally, someone who diagnosed and cured the banging pipe in my wall! P&M has been maintaining my heating/air conditioning system for several years and I have been very happy with them.

Leon and Robert were prompt to arrive on Veteran’s Day and made quick work of our heater right before a drop in temperature. Thanks for the help guys!

Gilberto was most helpful and is a credit to your business. He was thoughtful and explained things in detail.

Technicians were on time, and I always appreciate the call letting me know they’re on their way. My air conditioner units are all serviced and I have no worries about an expensive, unexpected breakdown this summer.

P & M Air Conditioning and Heating is an excellent HVAC company. Top notch service. They strive to repair whenever possible. Helps keep the costs reasonable.Especial thanks to Rudy Limon who diagnosed and repaired my old Amana heater.Highly recommend trying this company.

Leon, best tech he knows what he doing I do recommend this company specially when they send leon they deserve every cent

Josh and Kadim (Leon) were very professional. They serviced our office unit and will send a detailed report so we may make it available to the landlord per our lease agreement.They also looked into why our home thermostat does not connect to the internet, and will get back with us.I also greatly appreciate P&M sending a picture of their service technition prior to the appointment for security purposes.We have always found them to be very prompt, through and reasonably priced.Richard and Barbara Robie

Very pleased with the service provided by Gilberto.

I have used P&M a few times the past few years. Always professional and they have performed a good job each time.

Kudos to Mr. Maddux, the technicians and support staff for a job well done installing a new HVAC system in my townhome. P&M has served our property for over two decades, and has consistently provided professional services to us.Thanks for keeping us cool -- and warm!S. McMillon

Great service. Highly recommend

Family owned and operated great customer service quick and always professional!

Impressed, took the time to check everything, and came with recommendation