I called them Friday morning and they were out within a few hours. They were able to quickly figure out what was causing the AC drain to be clogged, fixed it, and talked to me about various ways to prevent this from happening again. But it’s all the little extra things they did - shift the pan over a bit to better catch any overflow, cleaning the water in the pan, installing an extra valve for the future, talking about other solutions.That’s going above and beyond what I have seen other companies do. Thank you!
I can’t say enough good things about Ethan Clark. Over a year ago, another AC company told me I needed a new system, and I called Ethan Clark to give me another quote for a new AC. When Clark came out to our house, he said we didn’t need a new system, did some maintenance, and the AC lasted us another 14 months. When my AC recently went out for good, Clark and Jake came out to my house within an hour of my call, gave us a reasonable quote, and worked tirelessly over the following two days to install it. They also fixed additional issues and had good suggestions on other ways to improve AC problems we’ve had. They do a very high quality job, are very knowledgeable, and fairly priced. It is really nice to find an AC company that you can trust. I highly recommend them.
When we moved to Houston we got referred to Ethan Clark A/C by our neighbors, whom have been using their services for 15+ years. And we couldnt have been more pleased with them.Joe (the owners father) answers the phone and emails, and will get your job scheduled as soon as possible. He will also text you when the technician is on his way, including a picture and name of the technician, so you know whos coming 😉They offer excellent, professional and quality service at a very fair price. Ethan Clark takes pride in their work (which, sadly, is rare these days) and take care of their customers! They are always very transparent about costs and work to be done, and will not try to (up)sell you anything you dont need.Where most other A/C companies nowadays will try to get you to just replace whatever unit you have, Clark (the owner) and the technicians working for him will always try to repair your unit first, unless they truly believe other solutions are more beneficial and cost-effective to you. They will always discuss the different options with you and explain to you what will be the best and/or most cost effective solution (depending on your needs and plans).Also, as you will also read in other reviews, Clark is very knowledgeable and is able to fix many issues that other (so-called) A/C companies/technicians are not able (or willing) to fix.We could not be happier and will always recommend them to anyone asking for a referral.Call them and you will not be disappointed!
Aging AC went out on Monday night in mid-August. Hot time!. Reached out to Clark at 1030PM. Selected Clark because he replaced the AC for two family members before summer kicked in and did a great job. Got an immediate response and he was here on Tuesday. Compressor was dead. We decided to upgrade the old AC. Clark and team got the outside and attic units installed immediately. They ran into several complications and took care of a few items that would have cost extra with other contractors. Clark took care of everything. He even came back several days later to wrap up one of those out of scope details. Best AC service we’ve received in over 20 years in Kingwood. Call Clark first!
I received excellent service from Ethan Clark. They came to service my ac the next day and corrected an issue that other contractors couldnt. They were very professional and knowledgeable about the unit and totally transparent about the work and pricing, which was very fair. Very happy with the experience and highly recommend them!
I have been a satisfied customer for over 16 years. The knowledge, professionalism and customer service is the best I’ve ever encountered.
Ethan Clark AC are a top-notch team of experienced, honest professionals. We used them twice. The first time we thought wed have to replace a $10-15k system, only to have them identify the issue and pay ~$600 for the repair. On the second visit shortly thereafter they diagnosed a poorly installed thermostat (owner error) as well as followed up on first repair to ensure it was all still functional (i.e. freon wasnt leaking after a few weeks). During both visits, the two different technicians thoroughly explained the issues, educating us on background & history, and used their extensive knowledge to offer options to resolve our issues. I would highly highly recommend them to anyone needing HVAC solutions in Houston.
Have engaged Ethan Clark company for over 10 years for inspection, repair and maintenance of our HVAC systems. The EC Service engineers Clark and Jake have always been there for us and their knowledge and diagnostic expertise is excellent. They really do go that extra mile for us. I highly recommend their services.
Just moved into our new house and had them come out for a maintenance check. Was really happy with the service and professionalism. We will definitely use them again.
I have used this company for about 10 years and I am so grateful for their integrity, reliability and courtesy! Jake and Clark are friendly (to me and my dog), they show up when they say they will, are very thorough, explain what needs to be done (and why) and clean up when they are finished! I can’t imagine anyone better! Thanks Guys!
Very pleased with work completed and very professional. Even offered to clean up the area near attic entrance after finishing.
We are very happy that Clark showed up on time and had our system repaired in no time. We will definitely be calling Ethan and Clark when ever we have issues in the future. Highly recommended.
Best ac service in town. Always fast and professional. Thanks again 👍
Excellent, polite, professional service from start to finish! They replaced my system and I couldn’t be happier with their work. They even bring a vacuum to clean up after the work is done. They are true professionals and I highly recommend them. Ethan Clark ADDED baffles to my system to improve air distribution throughout my house! Thank you Ethan Clark and thank you for the great work replacing my parents HVAC too!!
Quick, responsive, and professional.Highly recommend.
They showed up on time, we’re polite and professional. They fixed the problem without trying to unnecessarily replace everything. I definitely recommend!
Used for several years. Always professional, prompt and reasonable charges. Recommend them to anyone.
Fantastic company! Super quick and great service!
Great service year after year. Honest, reliable and completely trustworthy.
Ethan Clark did a fantastic job with installing our AC system(s). The team was punctual, friendly, knowledgeable and went above and beyond with attention to detail on our system installation. Highly recommended.
Quick to help us resolve various issues over the yearsGreat company. Wouldnt choose any other.
Clark always comes through when we need him. Highly recommend!
Have used Ethan Clark for 15+ years for installation, repair & maintain of the HVAC system - Ethan, Jake, and Joe have always been there for me. Their knowledge & diagnostic capabilities are top notch- they truly go the extra mile regardless of the season or day. Highly recommend their services.
Clark and Jake were great, so glad I found this company, very reliable, knowledgeable, cost was extremely reasonable. Will definitely use again and will recommend to friends and others within my community.
Excellent customer service. They are a great company. We are so happy that we chose this company to replace our 2 air conditioning units.
Nice people. Professional work.
Always provide courteous, thorough, and first class professional services! Work always met highest quality standards, completed on schedule and with top notch valuable products/ services!Response promptly to client’s requests for services in most expeditious manner, and client’s questions with to the point answers and helpful advices!
Same day service on air conditioning equipment. Very responsive and professional.
Ethan Clark has been our air/heating company for the past 12 years. They have always been responsive and professional. It is a family owned business that really cares about their customers and it shows. We were out of the country when our old unit bit the dust. I called and they came agreed it needed a new unit and replaced it with no problem. We love this company and would never think of using another company. These guys are the best.
Ethan Clark A/C has installed my systems and maintained them for over a decade and I would highly recommend their 1st class service....great company with great people.
I have used Ethan Clark A/C Company for many years now. He has always provided excellent care and I would recommend him to anyone. There is never a job to big or too small for him to handle. He is very dependable, trustworthy and prompt when it comes to reliable service.
Excellent technicians and exceptional customer service as always
Was very impressed with their customer service. Team was on time, work was explained and costs reviewed prior to work. Were very conscious of cleanliness and social distancing. Would definitely recommend.
Ethan Clark A/C is now our exclusive service provider for our primary residence and our rental homes and apartments. They do excellent, professional work and take the time to fine tune your HVAC operation. As an engineer I really am thrilled to fine companies like this where I can ask technical questions and get an intelligent, informed response.
I have been a loyal customer for over 10 years. This company is a small family owned business. They take their business seriously and provide service that is prompt, expert and honest. Employees from outside the family have worked there for years. I highly recommend. I have high standards and have never had anyone Ive referred be disappointed. So, whether its a big or small job for your home or one you are contemplating buying ...they can be trusted to do the work at a fair price.
We have used Ethan Clark over 15 years; its about time I wrote this review. They consistently provide the best customer service—always reachable, patient and genuinely concerned. They arrive on time, every time, and are never bothered that a job may require more work than expected. Im beginning to think they actually welcome challenges! Over the years they have solved numerous problems in our air conditioning and heating system with ingenious fixes. And if Ethan Clark tells us this needs to be replaced, I believe them without question.
Ethan Clark has been providing our AC services for 20 years. Honest assessment. No upselling. Quality work.
I have been using Ethan Clark for several years now and they never cease to impress me with their honesty, work and above and beyond customer service. If I could give them a sixth star I would. Highly recommended!
Ethan Clark Air Conditioning was one of the most professional and honest companies Ive ever used! I had 3 other AC companies say I needed a whole new unit with a furnace, which would have costs thousands. My next call was to Ethan Clark where he realized all I needed was a $130 fan and to flip a switch on my furnace! For any future AC issues, my first call will now be Ethan Clark!
I have used Ethan Clark Air Conditioning for many years. They provide excellent service and are a pleasure to work with. They stand behind their work and strive to provide value for the customer. I have been very happy with them; they have my highest recommendation!
I called Ethan Clark as they were referred from a friend and was quite pleased by the level of service. Looks like I found my guy. Thanks again. Jason
It has always been a pleasure to work with Ethan Clark A/C. Very honest & punctual service.
I found this company using google and apparently their shop pulled up because they are downtown too. Their reviews looked good so I phoned them up. Clark the owner came out and diagnosed a loose terminal on my main circuit breaker panel. I also had a another loose wire on a breaker that fed my dishwasher that has tripped every month or so for last two years that he fixed too. He then did a very thorough check of my AC unit and even cleaned my coils and treated my drain line. He only charged me a service call for 79 bucks. All I can say is this is by far the most honest service company I have ever used.
Its nice to know that there still is a company out there that actually repairs broken A/C units and not just wants to replace them. I called a larger outfit here in town and they told me my furnace had to be replaced. Ruben from Ethan Clark fixed my furnace for under 200 dollars. You guys have earned my business for life. Olivia
Ethan Clark AC made my house cool for the first time. My home builder and two other AC companies could not figure the problem out. Clark came over my house and was the first person to stick his head inside my return air duct work and found a hole in the chase. To my surprise he was able to squeeze in the return air Grille and climb halfway up the wall and fix the problem. Now my AC is not sucking in hot attic air. Thanks again and I have referred you to several friends already too.
Year after year, consistent quality of service and responsiveness. Besides that, they are just nice people.
This is a great company to do business with. They even showed up on Labor Day Holiday for no extra charge. The technician Ruben replaced a busted part and my house was cold again. I had a house full of guests and you guys saved the day. Thanks.
Professional, communicative, helpful!
Ethan Clark did a complete install at my house in West University. It is by far the nicest job Ive ever seen. Im an engineer by trade so I know quality work when I see it.
Great service, right on time, honest and absolutely will use again.
Very professional service, prompt, and worked around my schedule. I would strongly recommend.
I called Ethan Clark to service my air conditioners. Clark and Gus came early, were very knowledgeable, diagnosed the problem immediately and fixed it. Most importantly, they explained everything that they were doing throughout the process. I would definitely recommend them.Update, 6 years later: Ive now called Ethan Clark several times for both routine checks and once for more serious repairs. My opinion of them is unchanged -- they are professional, scrupulous and good at what they do.
My Lennox zoning controls has never worked right since day one. I have had the original installer and two other companies look at it and they all told me that everything was running fine. Clark, form Ethan Clark AC, told me that it was not set up properly and after 20 minutes he had my air flow blowing 3 fold. I woke up the next morning freezing for the first time in 5 years. I did not want to get out of bed because it felt so good. I am an Ethan Clark customer for life now.
They are very professional and we always have the same technicians who know our house.
Clark at Ethan Clark is true master of his trade. He solved an intermittant electrical issue that 3 other companies over the last 2 summers could not fix. Do not hesitate to call this company.
Rude and very unhelpful on the phone. If you know whats wrong with your A/C - why dont you fix it was the level of customer service. Would not use if they came out and paid me.
Professional, quick, honest, friendly.
Jake and team have been fantastic, honest, and reliable. Have and will continue to recommend to others!