BEWARE OF QUAMEC, THEY LIE!!! Quamec installed my Rheem AC 2 years ago. I called for service and after checking the problem, I was told it would take $450 to fix it. When I asked if the part was covered by the 10yr warranty, I was told by Quamec that it was not. I knew the capacitor would not cost that much to fix. I asked the tech to leave and called somebody else. Well, the part IS covered by warranty and it cost me less than 25% of what tbey wanted to charge. BEWARE OF THIS COMPANY. THEY LIE TO OVERCHARGE YOU!!! By the way, the technician was very professional and in no way this reflecs on him.
Best of the best service an d installation. Prompt, reliable and professional
Great job giving an honest and thorough maintenance service.
Excellent Service, he was on time, very social, it was fast and professional.
The guys were great. Fair price and honest service. Did not try selling anything that wasn’t actually needed. I highly recommend.
Amazing, quick and professional service. Will use again if needed.
They are ok, sales person could not match price that my neighbor had cheaper with them few month earlier when she bought the same AC .that I bought . Installation crew was nice and professional but no follow up after work was done to see if the AC was working fine
Be careful with company! I was looking to purchase a new ac system and the rep came to my house and gave a decent quote. I told them I would call them back after I got a few more quotes. Well I thought i better get my air ducts cleaned as I get a new ac. When I called the rep about this cleaning he definitely confirmed I should have them cleaned. He said they normally charge 50.00 a duct but he would give me a deal for $15.00 each. I have 12 ducts that needed to be cleaned. I then decided to research duct cleaning and low and behold I went on Quamec website and guess what in huge letters on the main page it says FREE DUCT CLEANING WHEN YOU PURCHASE A NEW AC SYSTEM FROM THEM It looks they were trying to scam me for more money or at least the rep was. In any case I lost all confidence in a company that tries to cheat potential customers. You better train your sales reps to read their on website or get better at cheating and scamming potential customers. Do not be fooled by the number of good reviews posted I almost fell for it.You have been warned....BE CAREFUL WITH THIS COMPANY OR BETTER YET STAY AWAY FROM THEM
Techs were very professional and very efficient. Explained the whole process and repair. Im just not happy with the name brand Amana. The repair was for the dryer which is located outside unit. The part rusted and leaked freon. This a top of the line 4 year old unit and I live in Florida, this shouldnt happen, atleast not so soon. Quamec was great, the Amana unit is not. I called Amana and explained to them, but they said thats what it is.
Was on time. Did the job professionally. Though they were hard to understand.
Quality work. Good customer service
I have a maintenance contract with this company. I was impressed that I emailed them on Sunday evening and got a call on Monday morning to schedule the service. We set it up for the next day . If the system could be fixed without needing to order any parts, it would then be flushed out. The repairman called out to me after being here for about 45 minutes. I asked him if he had figured out what was wrong with the system. He said yes Ill be back soon but I have to leave. I repeated my question and he said yes it is working now but I have to go now but I will come back. He raced out leaving me wondering wondering whether he was going for a part or just taking a lunch break before coming back to flush down the unit. After 2 hours I called the company to ask what was going on. The accommodating receptionist said she would get in touch with the technician and call me back which she did. She said that the tech had changed a faulty fuse and was not coming back. When he told me he would he had to check to see if he needed to charge me but since I have a 10-year prepaid contract he did not have to charge and so he was not planning on returning. I asked about the fact that he did not flush out my system which was to be done annually and was supposed to have been done that day. Due to the virus I had been delaying having the maintenance work done and I was at least 6 months past due I knew. She said he did not say it needed to be done. I insisted and we now have it scheduled. There is no excuse for the workmans lack of communication with me and him not doing the complete job. He did not attempt to communicate with me and I do speak Spanish but he did not even try to talk to me except to stress he would return. I had pets locked up during his visit which I had told him and they remained so for hours afterwards which was unnecessary. I had prepaid for a maintenance service which he had not planned on providing.I first gave two stars because of above. I insisted that someone come again to flush the system, annual maintenance. Oswaldo was sent and was wonderful. He did lots and showed me a photo of a huge amount of garbage that he had flushed out of my system. I called company and asked that he be sent next year. I asked that the guy from last week never be sent to my house.
They charged $ 785 to replace a blower that didnt need to be replaced and I only spent $ 0.98 to repair it myself.$ 135 for the visit (which is not deducted if you authorize the service) plus $ 650 to replace the blower ... I told the technician that the blower was fine and all needed was to replace a small plastic hose of approximately 5 inches.Wow, it didnt work ... $ 785 was the price and obviously I didnt authorize it.I paid them the $ 135 for the visit and went to ACE Hardware to buy the hose which cost $ 0.98.Congratulations for the excellent service Quamec !!!I thought I would be a customer, but I was just a victim.I DO NOT RECOMMEND!!!
QUAMEC came to my home and repaired the bad work done by another company in a timely and professional matter. The technicians took care of an issue we did not know we had with our drain lines. My unit is working better than ever and I could not be any happier with the job. I recommend Quamec with my eyes closed. The professionalism, knowledge and attention was outstanding and as expected. Thank you Quamec for going above and beyond for my home and family :)
The scheduler staff were attentive and responsive. The technician did an excellent job and in compliance with the city code.
Salesman Very professional, called and texted every step of the estimates. Quoted 3 different brands and knowledgeable on each of them. Installation was straightforward. Installers wore mask thru out, very respectful, cleaned up completely. Just a great stress free process.
Had nothing but problems with this air condition since I had it. Every time I turn on the heat theres a problem. Cant find filters that fit.
The two guys you came to my house were great!Attentive and knowledgeable. Really cared about our AC.I recommend QUAMEC to everyone I know.
Very good company. Very thorough and knowledgeable. Would definitely recommend them.
Everyone was very professional and did quality work. My unit was installed quickly, on time, and there were no hidden costs. My job required some custom grill work which took some time, but was installed correctly. My unit is now working perfectly and I’m very pleased that I chose Quamec Air Conditioning.
Honestly, I am beyond extremely disappointed with the company. We purchased a new AC unit from Quamec in June of 2019 everything was going good they came and did the work quickly. Then it was time to inspect the quality of the work. We FAILED our inspection 3 times. Not once not twice but 3 times. They stuffed cardboard in the outside ducting and then spray foamed around it. They were supposed cork all the duct work which they never did. They left a whole in my house into my attic for animals and insects to get into. How they fixed this hole was to cover it with some spray foam and a plastic bag. They would show up at my house with no notice to do work on my AC because of there mistakes. They would call and tell us that the next day the inspector was coming. My husband and I both work so this was not ok. When we asked the inspector he said that the company was completely lying and that they receive over a weeks notice that the inspector is coming to the house. If you call you get the run a round about everything. I would not recommend this company to my worst enemy.
I am very happy with Juan Villa the sales consultant sat with me for over 2 hours to assist me with my purchase. Professional! Knowledge and I felt confident using this company. Highly recommended. Great service over all.
Excellent service, reliable and very professional. Osvaldo did a precise evaluation and he knew exactly what to do. Very happy with Quamac!
I had an air conditioner and two dampers installed over a year ago. The dampers have never worked properly and the unit needed Freon for no apparent reason. I had a technician....the only one who spoke good English...working on my unit. The last trip he ordered a new damper and was going to make modifications. I now find out he is on longer with the company and. I am in limbo.I would have have given this company a one star except for the fact that they are responsive to phone calls. However, they are ill prepared to do service work that might be out of the ordinary and by doing that they leave customers ya ting.You pay out good money and expect a new unit to work like a new unit. I am currently waiting for someone else to call me back from the company. I would certainly think twice before hiring Quamec.
Your techs were straight-forward and polite. But Im perplexed regarding the $135 charge vs. an estimate for replacing our unit on the west of the house. I understood when I set the appointment that if I were to buy certain parts, etc., the $135 would be dropped. I have yet to hear of an estimate.
Everything is explained clearly up front; no guessing game. We had our entire a/c system replaced, and their technicians Alexy and Jose were unreal. Extremely courteous, and in spite of the extreme heat in the home during the installation, they continually tried to make us feel comfortable and kept us appraised of everything during the installation. Everything is working to perfection. I highly recommend them. Gary E. Cardenas
These guys are the best. Great service, excellent price (way better than the other quotes I got), they installed my new AC next day, a great team came and they left everything spotless. I ran into a problem a week after the installation and they came and fix it under the warranty without charging me anything, even considering the problem wasnt clearly their fault. I highly recommend them!
Be very careful with this company!I paid 28,000.00 usd and get 8 new big Amana Ac units from quamec corp. When they sold this units they said there is warranty for 10 years and lifetime for exterior units. Just after a year I start using their units problems start they ask 360 usd for a part under warranty. I check the part is just 24 usd. If you don’t pay for the amount that they are asking you are with out an ac under the sun of florida. I contact with Amana they said the part is under warranty so I understand that they are trying to charge you for a part under warranty. They made me pay for it and just after 4 weeks an other new ac not worked i called them many times they didn’t answer I send them e mails they say they can not come for the service call another company. They left me on the way. Be very careful before you buy any think from them if you don’t want to be like me!
I recommend it. After 2 years without ac at my house finally in Tuesday they going to put the ac . We are so happy they work with us. Juan villa thank you so much for everything and to explain everything.
Fantastic experience with QUAMEC. Good pricing and excellent customer service . Their technicians are professionals and courteous. Strongly recommend this company.
Excellent service by sales rep Juan and install technicians Rogelio and JorgeI have my old AC upgraded to a new one . Juan gave me a good deal compared to Prather offers I got. He was very professional and quick to respondThe install techs went over and beyond despite some issues we ran in to. They worked quick clean and responsibility . Love this company, it was a first and great experience
Everyone is super nice and easy to talk with. Highly recommend this company. Don’t look anywhere else.
I recently had an air conditioner installed and I cannot be any happier with the service and results of this company! The first visit I received for the estimate and financing was from Juan Villa, he was very professional and kind. I am also very pleased with Javier Perez and Jorge who installed the actual air conditioner, they were very careful and professional at all times. I highly recommend this company to everyone, extremely pleased with the service provided! Muchas gracias !!
Just had our unit serviced by Osvaldo Duarte who was professional and prompt. Our unit is now back up and running.
Our ac technician Osvaldo was great and very professional! Even when encountering difficulty in installing our AC’d new motor he took the time to explain to us what the process entailed.
By far, best Air Conditioning company Ive had to deal with.
Very happy and satisfied with the service provided by Quamec. They installed my A/C unit the next day after requesting the estimate.They offered the best price The techs were very professionals, punctual and knowledgeable. I would recommend this company without a doubt. Thank you Quamec! Ceilyn Medina
Thank you so much to Juan and your team! Our AC blew out last week. Quamec actually came to our house and gave us an estimate at no charge. They were able to install a new unit the very next day. Thank you!! Highly recommend!
A Quamec sales rep came to my home to give me a free estimate, they provided me with different options, and help me choose the best unit for my house. The technicians were very knowledgeable and did a great job.Will highly recommend them.
Best a/c company ive worked with. Would recommend them in a heartbeat. Great prices great customer service and always on time.
Professional and clean! Fair prices, just used them in my house and I got really satisfied with the job they did! 😃👍🏻👍🏻👍🏻
I cant recommend Quamec enough. They are by far the most affordable company I could find and they did a great job educating my husband and I about our different options. 5 stars
Quamec persevered through several setbacks during the installation of my HVAC system! It was a very long day but they never gave up! The service they provide is outstanding, the best in the field anywhere! And even after the installation they continue to follow up proving that they guarantee and stand behind their work with the utmost professionalism! I have already referred several people to you! Thank you Quamec!
These guys did a great job. Neet, clean and professional.
Very happy with my experience. Called to get a quote for a new AC system at 10:30am. At noon they were at my house starting the installation. The cost was significantly less than other quotes i recieved. They were quick, professional and affordable
Ask for Javier P. and Adalberto G. Ive never left a review for AC repair in Miami before. But I have to for these guys. My condo AC unit went kaput and they spent several hours diligently finding the problem on the same day.Other AC repair companies have always spent the bare minimum in time in trying to solve the problem and often have had to come back the next day or next week. Not these guys! I cant recommend these two guys enough. Very kind and polite too!
Great people and great service! Brian was professional and worked very quickly. We had a new AC unit and air handler installed and are very pleased.
Yusser Morales was excellent. He shows up on time and did a very good job! He left the place clean and in order when he finished his job.
As a lifelong Floridian, I speak with decades of experience regarding the performance & expertise of both air conditioning repair persons & customer service provided. Qualmec has proven to a company of the absolute Highest Quality & Excellent in every aspect; Qualmec service technicians Havier, Francisco & Gaspar responded to my a/c needs with technical expertise above & beyond what I expected. Not only were they technically proficient, but they exibited a respect for my home; every response was polite&explained in detail. Their work ethic is nothing less than Amazing. My phone conversations with their home office would be described as professional & curteous. Contact with their sales representative, Mr. Juan Villa, not only met my expectations, but Exceeded them. He exhibited respect, patience and in-depth product knowledge. I felt my decisions were based on his detailed descriptions regarding every aspect of my homes particular air conditioning needs. The installation of my hallway pancake unit necessitated the partial removal of an area of my ceiling; the work of Qualmecs drywall repair person Leo was performed with excellence I would describe as nothing short of artistry. I am so glad I chose to hire Qualmec to install my new interior & exterior air conditioning units. As a homeowner, my air conditioning is of the utmost importance to me; indeed, in the heat of a South Florida summer it becomes a safety issue as our outdoor temperatures soar into the 90 degree range, with feels like temperatures often reaching beyond the 100 degree mark. My new A/C unit gives me peace of mind, as does the warranty which goes with this unit. Furthermore, I have no doubt that the excellent warranty associated with my new Amana unit adds value to my home. I recommend Qualmec completely and without reservation as the Absolute Best air conditioning company I have ever dealt with.
Used Quamec for the first time last week for a repair on my 8-year-old Trane unit. They were on time, courteous, thorough, and did a great job. Ill definitely be calling them when next the need arises.
Thank you so much, the service and attention was very professional and kind, the technician check everything and he fix the problem.Thank you so much Yusser Morales.Completely recommended!
We work closely with Quamec on a regular basis. Their team is friendly, caring and always fair on price. Highly recommended.
Excellent workmen ship and on time
They installed a Rheem in my house last week and i couldn’t be happier. They were on time and very professional. Prices are good. I would totally recommend this company to my family and friends.
It was a pleasure dealing with the company, they did a great job !!And great price,
Friendly staff, knowledgeable techs and on time. They told me at 9:30 and they were there on time. Gave a quick quote and held to it. Thanks
This company is excellent! This is the second time I use them in the past 2 months. They first installed a new air condition unit at my Grandmother place. They came on time, gave us a free quote and took care of all the clean up after they were done. Today I used them at my home. I received multiple quotes for more than double the amount Quamec charged me. They have done an outstanding job and I will recomend them to anyone for their Air conditioning needs!
Rogelio and yoyo beautiful nice peoples, job well done, Thanks good company, you deserve a ten (10 ) stars.
The guys at Quamec were extremely professional and took care of my AC issue quickly. I will definitely call again in the future.
Great service - high quality and timely. I would recommend to anyone!
I had a very professional and pleasant experience with Quamec and their service technician Yusser Morales. I was without a/c for 5 days with many electricians not being able to correctly install my new Next Thermostat. Yusser was able to fix everything and install my new thermostat in under an hour. On a Saturday Morning no less. I would definitely recommend this company if all of the technicians have the same capabilities as Yusser.
Sent a tech out same day and installed a new Amana at our house. Very quiet!! I ended up getting a variable speed unit for about the same price as a 2 stage unit from another local company.
Excellent work, efficiency and quality. very satisfied. Yusser morales.
Installers tracked mud through the house. Never laid any plastic sheets down when removing old ducts and fiberglass. Destroyed our bushes putting in Slab. [never replanted them either] Could not communicate with customer. Installed cut off switch on wrong angle so did not work and flooded upstairs causing ceiling, carpet and floor damage. Owner never responded. STAY FAR AWAY FROM THIS COMPANY!!!
Very bad for business do not deal with them first of all none of them speak English ...all they care about is the money...do not deal with them people very bad for business....i hated that i gave them my business...
DONT WASTE TIME CALLING AROUND AND CALL THEM FIRST...Excellent service. I called QUAMEC late afternoon thinking that I was gonna get the AC repaired the next day or so like with previous experience with other companies, but to my surprise they told me they were dispatching a technician within the hour. Within minutes they call me back to tell me the technician Yusser Morales will be arriving to my house at 5 pm. Yusser was on time and in less than 30 min he assessed the problem. He had to replace several parts including the fan motor and other electrical parts that were rusty. The quote was reasonable enough that I didnt bother to shop for price. He stayed working on it till 8 pm to ensure my family could sleep cool thru the night.I will highly recommend QUAMEC and Yusser to all my friends and family, and to anyone looking to service their AC unit.I hardly post reviews but having dealt with many other AC service companies I had to do it cause QUAMEC blew my expectations.
I found Quamec on the Rheem website. They came out and replaced my AC last Wednesday and I couldnt be happier. Great customer service, and friendly technician.
Not sure how I feel yet. Customer service was GREAT, I had an extremely quick response and appointment. My unit was installed the very next morning. What I dont fully understand is the offers. I replaced my old unit with an Amana (4ton, paid up front, no financing). I received a $500 rebate (not $1000 as stated on the site). I also DID NOT receive a free NEST thermostat (as stated on the site). What was explained to me when I called back was; I can have EITHER the free thermostat OR the rebate !! huh ?? hmmm ! Ill certainly need clarification on that.
Beautiful experiencia and everything is ok good person the name yusser morales
Awesome customer service and work! Highly recommend this company for your AC needs
Quamec is a very good company their employess are Friendly and depandble.their prices are very competitive . They acommodate you . I recomend this air conditioning company highly
Great service at a great price, fast quality service
Great service from Maynor and Javier
Very satisfied good job done
This company just came and did an install on my neighbors unit which is right next to mine and now my unit stopped working and they refused to come out and look at it they are crooks this is a brand new unit that I have had installed not even a year ago and they refuse to take responsibility and it’s the height of the summer and I’m a single parent with a small child I hope what you’ve done to me and my children happened to you and yours
Sucks
Very Good Company and well informed. Needed a new A/C Unit and they delivered on time and great quality work. Would Definitely Recommend
Very good fast service with excellent quality.
Thank you very much for helping us !! Excellent service by Juan Villa and the company in general! I recommend them!
Super satisfied with your help and Mr. Juan Villaa super nice and everything super well explained a thousand thanks for subayida Juan Villa
Excellent service, they know their work, very satisfied with everything. Thank you
Today 09/19 Quamec installed in my house the air conditioning equipment that I bought and sent for installation to technicians Javier and David who did an extraordinary installation work I am very grateful to them and to the company for having technicians who truly they know about their work their responsibility and respect with the client thanks Javier and David
You did not solve anything, you left the job poorly done with an external unit different from the internal one, the same DBPR condemned it, I called you after receiving the letter from the DBPR to change the unit and you ignored the casesYou did not solve anything, you left the job poorly done with an external unit different from the internal one, the same DBPR condemned it, I called you after receiving the letter from the DBPR to change the unit and you ignored the cases
The refrigeration technician in the visit to my home today gave me good technical and professional service demonstrating knowledge in their work and morals
Very good work
Call Quamec for a new air conditioner.They gave me an appointment for that same afternoon and the best price among 3 other companies.In less than a day, I had the new air. I cant be happier with my new air.Thanks Quamec!Special mention to Carlos & Yusser, thanks for an excellent job!
I have called several times, they cut me off and a girl answered me two minutes ago and she tells me that people are not there and that she calls in 30 minutes, I tell her that I cannot call in 30 and she replies that then she CANNOT do anything, she I said learn customer service, since you could give me another answer.
Very efficient, very good service.