I love Shrum Agency! They have met and exceeded all our needs and expectations- My family feels like their family. If you want a kind, responsive and helpful agency to handle your business, choose Shrum! A+++

Misty Haley is absolutely the best. I can’t choose just one thing to say, there are so many great things to describe my experience. Knowledgeable, best price, very professional. Hands down the best experience I have ever had dealing with an insurance agent and would recommend Misty to any and everyone that I know. Thanks again for everything.

Shrum Insurance truly is the best ! Great service always very quick at addressing all my needs.

I was involved in a traffic accident 6-6-2021. My Insurance claim was handled very professionally and i was back on the road quickly in a new vehicle and new insurance. They put the customers needs first. Im thankful I chose Shrums Insurance Services

I contacted Shrum Insurance in an effort to get the most out of my money when it comes to insurance. As a single mom thats necessary. They went above and beyond my expectations. Misty was wonderful. She was always prompt to get back to me quickly and thorough. And her personality always brightens your day. You can tell she really cares about the people she helps. Im not just another policy here. This is a company that will have my business for years to come.

Misty and Travis are the best. You need to nit look anywhere else for your insurance needs. They take care of you immediately and you don’t have to worry about it. Always done right. Thanks

The only car insurance I have had while living in Tennessee and there’s a reason why I haven’t switched to another company. Travis and his team really understand how to take care of their customers. Thanks guys and gals!!!!

Have been with Shrum Insurance for almost 14 years home and auto. They are amazing, always helpful have been so personable with every interaction and have resolved every issue right away.

Misty made the whole experience of getting the best insurance deal easy as could be. She made it all happen in no time! Thanks again!

Shrum insurance has been SO awesome! They are detailed, organized, and always give a speedy response! I recommend them most definitely for any of your insurance needs! Super friendly too!😊

Misty is very helpful and got me a very reasonable quote for my truck and boat. Thanks Shrum!

Each time that I have dealt with the folks at Shrum, it has been a good experience. They anticipate what my needs may be and follow up in a timely manner. As a professional in the Service industry myself, it’s refreshing to see a company that truly values customer service and personal relationships as they do. I would highly recommend them for all your insurance needs.

I highly recommend Shrum Insurance. Misty and Travis always go above and beyond to ensure all my personal insurance needs are met.

Travis has always responded to any questions or needs I’ve had almost immediately.Most recently I had an issue with my mortgage company due to a refi. Misty was on top of it and took care of the problem quickly. She kept me informed about everything that was happening as well.Highly recommend Shrum Insurance Services.

They’re always helpful and explain everything in detail. If you’re looking for a great insurance company, this is it!

We recently worked with Breanna Harwell to set up home owners insurance for our new house and all I can say is wow! We got quotes from several big name insurance companies, but our quote from her was over $300 cheaper per year than any other quote we had, and it covered the same things! She was able to get us totally set up within a day, and made the process so easy and stress free. We can’t wait to switch our car insurance over at the end of the year to save more money. I highly recommend this company, and use Breanna for all of your insurance needs because she will get the job done for you!!!

Travis is super nice guy. We did auto home and life he is very knowledgeable about all aspects of the insurance industry. He was very patient and explained the pros and cons of each thing we were considering.I feel that if we have a problem he will be able to get it solved.I would recommend him to anyone.

VERY happy with my experience with Shrum Insurance! When we added our teen to our auto insurance, the rate skyrocketed. I reached out to Shrum via e-mail, and Travis was able to quickly find us great coverage for a much more reasonable price. I think the fact that Shrum is an independent insurance agency really helped us get the best deal. Shrum will be my agent moving forward from now on for sure!

Very easy to work with and super low rates. Misty was very helpful and timely with a last minute request I had. Really enjoy working with this company.

Was great and very informative to work with! Breanna did an outstanding job explaining the difference between Shrum insurance and my old insurance.

I have been with Shrum Insurance Services since 2013 and always have a great experience. Very responsive and follow up on any questions or concerns very quickly!! Highly Recommend!!

Misty has made getting insurance coverage the easiest part of our move to Tennessee. She is very responsive, proactive and efficient. Ive worked with other independent agents in the past and check for better auto coverage/rates regularly. Misty was still able to get us much better rates, with comparable coverage, for both of our vehicles. I highly recommend working with her!

They are in top of what my needs are before I know what I need.

Best insurance service in the area. Wouldnt consider using anyone else.

Shrum insurance is a good reputable company. Straight forward and honest they tell you like it is not what you want to hear they are friendly and I would recommend them to anyone they very professional too

I have been with Shrum Insurance services for several years now and dont plan to change to another service. I have a high regard for their honesty and how they relate to their customers. They have always been up front with me in any given situation and dealt with me fairly. I enjoy how personable they are with me. They also keep me informed on a yearly basis when its time to come in for a review of my status, even though there has been times when I didnt get in to see them. I would definitely recommend them to anyone who is in need of a great insurance service. Keep up the great work guys.

Ive been with Shrum Insurance for many years now. They always give great service. Thank you Misty for being diligent and taking good care of me. Im very busy and you make my life easier

Ive used Shrum Insurance since they opened the Hendersonville office in 2001. Ive had a couple of claims (sorry Travis!) and Ive had GREAT PERSONAL SERVICE from Travis and his crew EVERY TIME. As long as hes got an office, Ill be a customer. I appreciate you all.

Ive been with Shrum Insurance for years. Theyve always looked out for me and shopped to get me the most competitive rates with the best coverage and companies. A great group of people!

They are always willing to answer any questions I have and are very responsive to any comments or concerns I have. Misty is always pleasant to talk to and has made my experience positive. All the staff is knowledgeable and willing to double check and go above and beyond to make sure you’ll have the best coverage!

Great service! They have always been available to help us and had the best rates! Our rep is Misty and would recommend her and Shrum!

Misty with Shrum insurance has been great to work with!! Very quick with response and so sweet! Happy to have switched over with them! Got the best rate for full coverage car insurance that I have had in years! Thanks!

I have been a customer for over 10 years, and have always been pleased with their services. Great timely communication as well.

I always get a prompt response and they take care of everything. I never have to worry!

Everyone at Shrum insurance is amazing. They are always quick to resolve any issue that you have. They also always follow up and make sure everything you needed was done to your satisfaction. Breanna is amazing and so sweet and so helpful. They genuinely care about their clients well being.

Best experience ever with an insurance agent! Great team!! Completely helpful, knowledgeable and made the whole process of setting up new insurance policies easy and stress free! Would highly recommend!!

Misty was great! She was quick and responsive with getting me home insurance quotes and helped me find the best rate. Would definitely recommend!

Travis at Shrum Insurance is awesome to work with! He made the process super easy and was able to get me a better rate than what I currently have with keeping deductibles the same. The entire call took 20 minutes and there were more laughs than stresses! I will most certainly use them for y other insurance needs.

I have enjoyed working with Travis and his team throughout my entire insurance process. My husband and I were referred to to Shrum insurance for homeowners insurance and ended up also getting auto and life through him as well. Travis is extremely personable and is willing to walk through each process and explain everything so that you are comfortable with every decision. Messages left were responded to promptly. I worked some with Taylor and found her to be just as friendly and personable as Travis. I never felt like I was calling a business, but like I was calling a person.

Recently worked with Travis on getting a new life insurance policy for my wife and I. Travis was great to work with. He took the time to evaluate my needs and recommend a solution that fit them. Life insurance is not something I prefer to do period but working with Travis the process was painless and streamlined. Id do it all over again.

Travis and his staff are extremely attentive, friendly and helpful. They offer great service and I highly recommend them.

Amazingly friendly and knowledgeable staff...Misty is amazing!Conveniently located in Hendersonville and offers all the bundles of the huge corporate, well known insurance companies.Proud to support local business owners

Travis Shrum has been my agent for almost 20 years, and I have never been disappointed with his service. He is professional, attentive and efficient, and treats everyone like a friend! He served his country honorably, and with dignity, as a member of the United States Marine Corps, and that is one more reason to choose him. If youre in need of a really GOOD agent, then Travis Shrum is your man!

I have used Shrum Insurance for many years now. No other agency gives you the personal one on one service you get from Travis and his staff. They go above and beyond to take care of their clients. You wont be disappointed when you contact them for your insurance needs.

We have used Shrum Insurance for just over a year and they have been amazing. In that time, I was involved in an auto accident and they were quick to help me out. I enjoy the personal service that we receive. With Shrum Insurance, we are not just a number!

I have used Shrum Insurance for over 16 years. Any time I was in an accident, the first thing Travis asked was if I was okay. They really care about your safety and making sure youre protected. Their turn around times are incredible and they actively look for discounts on your behalf throughout the life of your policy.

Kimberly and Travis went above and beyond to help me with my insurance needs while buying my first home. I highly recommend Shrum Insurance to anyone in need of Homeowners Insurance. I also converted my existing car insurance over to them because they were that fantastic to work with. 5 stars all the way!

I began working with Shrum insurance in 2015 when I required a new auto policy. Travis himself initially took my call, and aside from holidays, I have always been able to speak with Travis, Jana, or Taylor who are all intimately familiar with my account. They are courteous, quick to action, professional, and insightful. I cannot recommend Travis & Co. enough and have done so to my family and friends. My experience has been wonderful and I hope to be a lifelong customer!

Great guy and professional insurance company. Travis won’t sell you something you don’t need but will get you the coverage you require.

Quick and attentive. Great to work with!

Travis and his team are exceptional at what they do! Ive been with Shrum Insurance for over 5 years and they are always prompt and professional. I was really impressed with how much money I saved moving my policies - while keeping the same level of coverage. They give honest feedback regarding insurance questions - especially important for quickly changing needs such as teenage drivers, selecting the appropriate level of home owners coverage, as well as what to expect through a claims process. I trust Travis and his team for all my insurance needs, so glad a friend recommended him!

I dont understand insurance at all medical, car, business insurance, home, or equipment insurance. I have a smart phone, but not the smartest man out there. Most listed aboveTravis takes care of for me.he takes great care of me, explaining every part of it so I understand each time I come in to his office.Great people, that know how to save us all a few dollars. This day and time its hard to find good honest people to help me. I would refer shrum insurance to everyone that has a need. He can help you! I hope this gets to someone that needs this kind of services. Thanks for taking time to read my thoughts

Amazing service. Staff is very friendly and really makes sure to go above and beyond for customer service.

I have had the best experience with Travis Shrum and his associates they all are very friendly and will do their best to help in anyway they can. Travis Shrum gets back in touch with me very quickly anytime I have any questions and he has went above and beyond to help me get the very best insurance coverage at the best price and he explains everything to me and always answers my questions. I would recommend anyone to Travis Shrum. No hassles and you will get the best that you can get.

Travis has been our agent for more than 14 years, I highly recommend his agency for all your insurance needs. He goes far above and beyond what is necessary in order to help us figure out what we need, or if something is needed at all. He calls us in for a yearly review, updating us on any new rules and/or changes; he makes recommendations but doesnt pressure us to accept them. He leaves the decision strictly up to us. I have in the past, and will continue in the future, to recommend Travis to my friends.

Travis started covering our home and now we have 4 policies with him. He and his staff treat you like family, handle any and all issue before you really even know there are any. I’ve had over 18 years of exceptional service/care I would recommend them in all of your insurance needs. He/they are the very best at what they do, always you really can’t get better care. That’s really the bottom line you aren’t a number you are part of their family.Michelle Meiers 💞

Ive insured my business there for 3 years. The people are great. Misty was very helpful and kept me informed of changes to my policy.

Misty was excellent, very nice and professional. I would recommend them to anyone.

Travis is always helpful any time I reach out to him for Assistance! He has explained so much to me to help me understand what insurance needs I need and which I dont. He responds quickly anytime I reach out, even on weekends. I highly recommend Shrum insurance to anyone looking for a trust worthy, caring agent.

Travis and his team are superior in customer service! They took the time to find the right products for our family and made them easy to understand. I trust Shrum Insurance Services with all our insurance needs.

Ive been a client of Shrum Insurance for the pas 12 years! They give the best service, find the best options and are always quick to respond! I highly recommend them to anyone looking to change or needing new insurance! I was solicited by another insurance company years ago and kept telling them that I was extremely happy and didnt want to change. They asked if they could see my information to see if they could save me more. The other insurance company came back and told me to stay where I am and I was well taken care of... they would not be able to give me the same great rates that Travis has!

We have been very happy with Shrum Insurance Services . The people are so nice. When we sold our home and bought a new one last November, we looked for a new insurance company. After talking to Adrian and then Donna on the telephone, I was sold. They were so nice and very friendly. I received quotes for home and auto insurance quickly and efficiently. I wouldnt go anywhere else.

Shrum insurance is and always have been very helpful. The staff is extremely courteous an willing to go above and beyond to meet my insurance needs. They are quick and reliable and would recommend them to anyone looking for a friendly and fair agent.

I highly recommend Shrum Insurance Services. They were able to save me money when I switched brokers and were very attentive when I had to submit a claim. They continue to help me save money while providing excellence customer service

Weve been with Shrum Insurance for about 7 years and have been very pleased with their customer service and rates. They gave us a great rate and policy with Travelers and they recently found better rates at another company so we switched. Its nice to have someone always looking at your policy and ready to help you in any way they can.

Excellent customer service. I usually have questions a few times per year and Travis always answers immediately, curtiously, and in a way a non-insurance person can understand. Definitely recommend this company!!

Back in 2012 our family moved from Michigan to TN. We had to find a new insurance agency. Scrum Insurance has helped us understand the difference between Michigan insurance requirements and TN insurance requirements. The Shrum team handles our needs very efficiently, especially when we are changing vehicles. We have our home, three autos and a motorcycle insured through Shrum Insurance. We are very happy clients!

I highly recommend Shrum Insurance. It was a very pleasant experience and they were helpful from beginning to end! Give them a call, you wont regret it!

The entire staff at Shrum Insurance services is the best that I have the privilege to do business with. They take care of business quickly and professionally. Anytime I have called them for help they have handled the situation with very impressive results. I highly recommend anyone to use their services!

Travis is the best. Truly, there is none better for the personable experience one may need to understand insurance issues.

Travis has been our agent since 2001. He has always responded promptly to claims and questions. He has saved us money and many headaches over the years. We have full confidence in his advice and service.

I have been with Shrum Insurance for many years and can say Travis goes way beyond to take care of my companies sometimes over bearing requirements. I highly recommend Shrum Insurance to have your back. Thanks to Travis and his staff for being there for me and my companies insurance needs. never forget

Been working with Travis for a while now and he is great! Always answers my questions and finds us great rates on insurance. He explains the details in a way that are easily understood.. Which is tough with the complexities of insurance. Will continue going to Shrum Insurance for all my insurance needs and questions.

Travis and his team has been a blessing to me and my family. Everyone at Shrum Insurance is courteous and professional, and most importantly always available when you need them. They have many different ways to reach out and get help, including a text line for simple requests and questions . I can not recommend this company enough. Coming from a endless string of complicating and frustrating insurance companies Travis and his team was a breath of fresh air.

Professional courteous staff. Knowledgeable agents that are always willing to go the extra mile to get you the most protection that fits your needs at the best rate the industry allows. They know and remember you by name - you are NOT an Account number to the great folks at Shrum Insurance!

Travis and staff are amazing! They really spend the time to help each client 100%. A real personal experience each and every time we needed them or have questions and they look out for our best interest. Thank you very much for years of service! Truly the best we have ever dealt with! Always above and beyond expectations!!!

Shrum Insurance is the best insurance company I have ever delt with. The employees are so very friendly and helpful. Its a pleasure doing buisness with them.

I was completely pleased with the service provided to us by Shrum Insurance. In particular, Breanna Harwell was friendly and incredibly helpful. I highly recommend them.

I have been a client of Shrum Insurance for over 7 years. It has always been a wonderful experience working with Travis and the staff. I wouldn’t choose any other Insurance company.

Absolutely the best service around. The people who work in this office are always professional and are always available to answer any questions we have! I am grateful for such a warm and accommodating staff at Shrumm that I can always count on! I would recommend them to everyone!

Definitely the best switch I could have made when it comes to my insurance. Travis always gets any issues I have resolved quickly and is always available when I need something. I would absolutely recommend him to anyone looking for great service and great prices.

Everyone in the office is a professional, nice to work with, and very knowledgeable in their field. The customer service is always amazing! Ms. Green personally walked me through the whole process of insuring my first home...I never felt pressured to choose her company and she made sure that I received the best deal and policy that was right for me. Would highly recommend them any day!

Shrum Insurance is a GREAT agency! Travis takes the time to explain your coverages and whats appropriate for your family as well as looks for ways to save you money! I highly recommend Travis when shopping for insurance!

Always the best service and concern to get you the best insurance for your specific needs. Its nice to be able to trust your agent. I recommend you call Shrum Insurance for all your insurance needs. Thanks for service Travis

Travis @ Shrum Insurance Services has been my agent for years. He is extremely knowledgeable and is always easy to reach. I love it that he and his staff regularly review my policies to make sure I have the right product and to see if there is a way to upgrade my coverage, lower my premium, or both!! He is a great, honest person to do business with!

Very friendly staff that has your best interest at heart.

Travis Shrum was absolutely amazing in helping us to navigate the process of getting car and homeowners insurance when we moved to the Nashville area. He was extremely patient and detail oriented when responding to my multitudes of questions, and provided in-depth, useful information (and opinions, when asked) while still letting me make my own choices. He also found us an almost unbelievable rate! His staff is also delightful to deal with, although it always feel like Travis knows whats going on and is personally involved.

Shrum Insurance Services is awesome! Travis has been my agent for years and is always very helpful in finding me what I need and dont need in a policy. No one else can compete with his quotes on insurance. The office staff is very friendly and are quick to return emails and phone calls with any questions or concerns.

Taylor did an awesome job. Just moving to Tennessee i was able to get insurance right away with her help and awesome prices. Thank you

Moved my auto and homeowner insurance with this company and they have the best rates in town. Best agent, Donna Green. She is knowledgeable, attentive to our needs and quick to resolve any issues. Thank you again for all the hard work you did for us.

They have helped me with my insurance needs for years! They are fantastic!

Ive trusted Shrum Insurance for all my insurance needs for several years. Donna has always been very helpful in looking out for the best interest for myself and familys insurance needs. You dont get the just another policy number feeling at Shrum...very personal service. Thanks

Ive been doing business with Travis Shrum for 15 years. He is always available, returns calls and email promptly. I will definitely recommend him for anything you might need.

Travis and his staff work very hard for us. We have had home and auto insurance with them for as long as I have lived in Tennessee. We have also held renters insurance and motorcycle insurance with them. They have always been quick to respond and are very helpful in everyway. They have always made insurance a positive experience!

When you want the best in Hendersonville - call Travis! A true independent agent, he has always had OUR best interest in mind when recommending a carrier. Skip all the national carrier agents unless you want to pay more in premiums and get less in service.

Working with you guys is always great. Everyone is friendly, prompt, and helpful! Ive never had a bad experience :)

Based on having experienced wonderful customer service with Travis Shrum with my own insurance I recommend Shrum Insurance frequently with my own real estate clients.

Everyone at Shrum insurance is great to work with and have taken care of my family for over 7 years. They are quick and thorough. Highly recommend.

I highly recommend Shrum Insurance Services for all of your Insurance needs. Travis is extremely knowledgeable when it comes to all things insurance and more importantly puts his customers first!

Travis always finds the best rates available for his customers, and always takes the time to provide personal customer service.