Jeremy Denney conducted our annual termite inspection and we could not be more pleased. He was very knowledgeable and through with the inspection. He took the time to answer our questions and give us suggestions as home owners on how we could help keep termites out of our home. We will continue to use Gregory because of technicians like Jeremy, we will ask for him in the future!Don and Kimberly Cooley
Very professional and i feel he went over and beyond what was normally done.
I had two techs perform service at my new house. The first tech was here to take care of seasonal mosquito service. He did a great explaining how the service worked and what he was going to do. The second tech was out for the quarterly house service. This tech asked what my concerns were and focused on the spiders I complained about. I appreciated both techs taking the time to answer my questions and listen to my concerns.
Great customer service!They do a great job and I feel like they are trustworthy.My pest/bug guy is Craig & he is great.He always goes the extra mile.Thanks to them!!!
I saw a rat in my house early in the morning and had a hard time finding someone to come that same day to help get rid of it. I called Gregory Pest Control and they were able to send someone that same afternoon. The people I talked to on the phone were extremely helpful and were willing to get me the help I needed right away. They were right on time. The technician looked around my house for any signs of more rats, put out traps, and told me he didnt think the rat was still in the house. He was very professional, kind, and answered all of my questions patiently. If you need pest control in the Upstate I would recommend calling them for help.
Always a good experience because I always request the same (my personal) technician who takes tremendous pride is his work and shares that same attitude and work quality toward his customers.
Gregory Pest Solutions handled a commercial project for us and did a great job! They were responsive, easy to work with and they were the best price. Would highly recommend.
They have always done a good job for me . Coming for years now . Less bugs are coming in from the great outdoors than there were in the beginning . One summer I had an invasion of sugar ants (AAARRRGGGH) Within two visits, they were banished ! I will continue to keep Gregory coming to my house . They do a great job .
This review is in regard to the Termite division for this company. I have been using them for 3 years. Every year, including this year they have showed up at my house WITHOUT scheduling an appointment. Every year I have complained. I spoke with a new supervisor this year that I am hoping will resolve the communication problems and that he felt like he knew who was failing to schedule the appointments/communicate.In addition, the bill I sent was for $180. When I went online my account showed a charge of $187. I contacted the company to complain about this and request a credit of more than just $7 for my stress and trouble but they only credited $7. Also Tim Freeman responded to my email stating that they had tried to contact me, which, THEY DID NOT, which led me to write this review. If you can’t take ownership for your companies problems, they likely will not be resolved.Very disappointing.If it wasn’t costly to switch termite companies, I would’ve already done it.Buyer beware.
My technician Damon is the best technician I have had, since dealing with Gregory Pest. He is very thorough and takes pride in not only what he does to treat my home, but how he is when he enters my home. Always respectful, and careful not to drag anything in from the outside. I consider myself extremely lucky to be on Damons route.
Been with them for years and have always been great to deal with.
The technician paid attention to details and explained clearly of what he found.
Came out to the house and did a thorough inspection. Gave complete explanation of services to be performed. Price for treatment was reasonable. Representative was friendly and knowledgeable.
We have had Gregory’s for the last 13 years and have definitely seen some changes in the company. We started out very pleased then they started changing things. Instead of coming out every quarter they only come out once a year. They have increased the prices a few times over the years. Last year we weren’t home when they came out to do the inspection and in previous years they just left our yearly review in the door. We never even knew they came out until I called to ask about it. Yesterday they came out and we were home we thought when he was done he would come by and speak to us or give us some kind of indication of what he might have seen but he must have just gotten back in his truck and left. He knew we were home because I spoke to him when he first got here. I feel like I am paying someone for something and have no idea if the work is even being preformed. At least email us a copy of the yearlyInspection so it looks like you have done something for the money we are paying.
They do an excellent job!
VERY PLEASED WITH OUR SERVICE
Great Tech. Quick and complete
We’ve used Gregories for years and they do an awesome job! Timely, professional, good follow-up. We highly recommend them. Kevin, our particular fellow is awesome
Gregory Pest Solutions has been servicing our company for some time, before I came to work here. The representative is very friendly, takes the time to let you know what he is doing, results from inspection and answer any questions. He comes in every month like clockwork and covers both inside and outside. This is a large facility and I have not seen one mouse, rat, cockroach or other pest since I been here.
Yes I have called and requested over and over again to have the service on my day off so I can have service in my home. I keep my gates locked due to my dogs so I know the mice boxed are not getting checked. Several years ago I would receive a hang tag letting me know some one was here. This has not happened in well over a year. My contract expired and you continue to come and charge for services I am not receiving!
They are great and get the job done, great methods.
Wanted to stop by and leave a great review for our friend Wayne that works the Upstate of South Carolina(Spartanburg). We have worked with Wayne going on a few years now, and his knowledge and customer service is found few and far between. He always assesses the situation on hand thoroughly and explains how he is going fix and treat the problem. Thank you Gregory Pest, and thank you Wayne for continuing to provide a great experience.
Very professional and knowledgeable!! Appreciate them working around my schedule!
Wayne Vella was our tech he was extremely knowledgeable, professional and nice will use again
They are always on time, communicating about the inspection and anything else that they feel i need to know. Report is complete before they leave my home. I recommend them highly !
Wonderful to work with. On-time, sometimes even a little early. Very professional and knowledgeable
Adam was very nice and explained every thing well.
The service that was provided by Gregory to address my pest control problem was excellent. However, they continued to bill me for months for an amount in excess of what I agreed to in the signed contract contract. This seemed dishonest to me.
I had a billing issue, but it got resolved
Wonderful service! Our inspector is professional, courteous, and thorough! We do not have any pest issues because of Gregory Pest!
I have tried to get a call back about my bill for days now. Got ahold of one person and they said they would call me back in 20 minutes. Never got a call back and I’ve tried calling again and no answer. Really would like to speak to someone and actually figure my bill out...
The CL100 inspection went fine. PLEASE READ REMAINDER! I, the seller of the home, paid for the inspection. Gregorys later RE billed the buyer of the home. She paid it, thinking she needed to. We have tried now for 3.5 months to be refunded for the duplicate payment. Without using last names, we have talked to and emailed Paula, Krista, Ashley and Jennny BECAUSE they all passed ua on to someone else. Only, to blame it on the fact they were bought out by TERMINIX.. Still no refund and now they are saying they resent the check and it has gone to the wrong person and the wrong address. USE ANOTHER PEST SOLUTIONS, because Gregroys has yet to FIND THE SOLUTION.
Great service. Billy H is wonderful. Very knowledgeable & thorough.
Our technician Kevin is kind and knowledgeable. We have great results after his treatments and by following his recommendations.
Gus worked diligently to resolve flying squirrels in attic space.
Great customer service and treatments
Gregory representative arrived and performed the inspection in a thorough and complete manner. He checked all of the termite stations and also checked the garage and crawl space. I am satisfied with the service performed.
They are great, my technician is awesome.
Awesome staff. Austin was on-time, friendly, and informative.
I had tons of wasp nests, ants, and spiders when I moved to my new home. A co-worker highly recommended Gregory Pest Solutions. I called to schedule an appt, and they came out right away! The technician was great and now I have no more critters!Thank you Gregory Pest!
Arrived on time, was very courteous and worked quickly to complete the service. Very pleased with the technician’s effort to make the work as convenient as possible for me.
Our technician, Damon Isinghood, is very personable & professional. He goes ‘out of his way’ to insure that our service is A+
I definitely would recommend their services.
It was the best decision I made. I was going back and forth with another company on who I would go with. GPS are so professional, extremely polite and courteous and awesome customer service. I would not hesitate to recommend them. You will not regret it.
Wayne Vella is only one I trust with my pest issues
Gregory Pest Solutions is the real best of the upstate for pest control!!
Great service options at affordable price
Technician was pleasant and thorough.
Both techs that came to the house were were personable and knowledgeable. I honestly could not be more impressed with my first experience with Gregory Pest.
Great company with exceptional service.
Our technician, Scott, has been coming to our home for the past 4 years. He is so professional & thorough. We appreciate all he does to make our home bug-free! We also use Gregory for termite protection & lawn fertilization. We are so happy with all your services...thank you for being a great company!
Quarterly inspection and tiny spiders. Prompt and courteous.
We have used Gregory for a number of years and just moved and found wasps in the house. Your customer service was able to transfer service that day and the technician made a special visit to help us in the new house with the wasps. Damon was our technician at the old house and we are excited he will be our technician at the new house. He always does excellent work!!
Jason Bushnell far exceeded my expectations in helping me address a pest issue with one of our rentals. These days, great customer service isnt the norm yet Jason managed to go above and beyond in not only meeting them but far surpassing those expectations. He was thorough, friendly, and kept me updated with his process of trying to locate a tech who could help our tenant quickly. Chris was our tech on site who also far exceeded our expectations. Chris was on time, extremely thorough with his applications, using different methods to cover all possibilities. He patiently listened and explained his process and what we can expect. Chris also welcomed our follow up call in a few weeks to report on the progress. I also would like to praise and thank Todd-our sales rep for our home residence whos helped in the past. Ive called him several times and even though he may not have been the person I needed to speak with, Todd has always been courteous and friendly, each time following through and getting me in touch with the correct department. These 3 employees deserve to be recognized for their outstanding customer service. I will gladly refer anyone inquiring on pest services to Gregorys Pest Solutions.
Gregory Pest control has always been top notch.
Perfect!!!love their service..great technician.
Zack was very courteous, knowledgeable and professional.
They had to reschedule due to the tech’s wife being exposed to COVIDThe reason I gave them a 3 is because they were very professional when rescheduling.
My technician was amazing he was very professional and kind..His name was Chris he explained everything to me and he told me what to expect and I was very pleased with him☺️I paid on the day of service then Gregory’s decided to take an additional payment out of my account unauthorized and yes they said they reversed the payment but I haven’t received it yet and yes I know it takes time but two weeks later I called to see what was going on with the process. The billing department was sooo rude like I had done something wrong I asked if they could verify and make sure they entered the right card number on the reversal and she was so rude saying “Ma’am the card number is correct “but she never checked..I was pleased with my service but I am canceling my contract🙁
Kevin is wonderful to work with. He is professional, prompt, and courteous. We are very grateful for his attention to detail!
Appointment Coordinator was very helpful, and able to have Technician to my house in less than 24 hours. Technician was very thorough, and was very knowledgeable. I’ll just keep the service yearly now most definitely.
They are very nice great customer service
He was just awesome! He was so kind and respectful..... Always a great experience Evey time he comes.
Probably the best job I’ve ever had!! As a past employee I’d say Gregory’s service on inside and out is top of line. Everyone there cares about making an impact in both customers and employees lives which is why I gave a 5 star review. Mr. Johnson, Moreweed😂, and good ole Gary all gave me some much motivation and drive to succeed outside of Gregory. Thank you Gregory for being awesome 🙏🏼
Not satisfied with services from company
Every encounter with Gregory’s has been an outright pleasure. They were there to diagnose my termite problem and have monitored my house for future problems ever since. I rely on their knowledge and professionalism to keep me out of harms way. I sleep better at night knowing they have my back. Bill Lee
This has to be the best Gregory pest service location in Georgia. The entire team was amazing, especially Ashley. She always provided us with the best service and very efficient. Thank you for all that you do each day to keep the scary creatures out of our home.
GREGORY SETS APPOINTMENTS AND KEEPS THEM. THEY ARE PROFESSIONAL AND APPEAR TO DO AND EXCELLENT. WHEN THEY NOTICE A PROBLEM THEY LET YOU KNOW. THIS HAS BEEN MOST HELPFUL AS I DONT CRAWL UNDER MY HOUSE ON A ROUTINE BASIS. I HAVE PEACE OF MIND KNOW THE INSECTS ABOVE AND BELOW GROUND TO DO NOT COME IN THE HOUSE. THIS COMES FROM A QUARTERLY TREATMENT IN ADDITION TO THE TERMITE CONTRACT. I RECEIVE AN E-MAIL WITH A REPORT OF WORK DONE ON A PARTICULAR VISIT.
Gus came within a week of getting a referral from Kevin, our quarterly pest control guy. Kevin handled all the details for me and highly recommended Gus. Gus did a great job. Thanks to both Kevin and Gus!
Gregory Pest Solutions did exactly what I expected based on my experience with them. The technician arrived on time, promptly performed the inspection, gave me a report, and answered my questions and gave me his expert advice. I expected professionalism, respect, and courtesy. I wasn’t disappointed.
Technician called to let me know he was on his way. When I met him at the door, he asked if there was anything in particular that needed to be addressed. He was very thorough and nice. Job well done.
I appreciate the service technician. I always enjoy talking to him. He is very knowledgeable. I feel like he’s looking out for the customer.
Scott is our technician. I cannot say enough good things about him. He is very prompt, knowledgeable, efficient, and takes our concerns to heart. He is so willing to accommodate our schedule while giving us top notch service. So glad we have Gregory for our Pest Solutions.
Gregory Pest Control has been our pest control provider for more than 15 years and we have enjoyed a great relationship with them. They have always been polite and professional while taking care of our specific needs to maintain our certifications. O look forward to continuing this partnership for many years to come.
We’ve used Gregory Pest at our home for years! They’ve always showed up on time and done a very good job! The technician has actually become an acquaintance due to his friendly attitude as he explains what he has done or what he has to add for better control...great guy!I’ve recommended Gregory Pest to several friends new to Clemson!
They’ve been our pest control provider for over 20 years!
Had Termite batting system installed. Good job at a competitive price. I have been a customer for 5 years.
Adam, the technician, is always professional and knowledgeable about any insect issues that we have encountered. He communicates very well by calling ahead if he cannot meet the appointment time or has an earlier appointment time available. Gregory Pest control is meeting our needs.
The guy that came out this morning was very cordial & explained what the treatments would consist of.
The tech who came out was named Robby I think. He was very professional, courteous, and informative. Thank you for sending such a great representative of Gregory Pests Solutions to perform our inspection.
Kevin was very professional, knowledgeable and I felt that he thoroughly assessed my issue and provided a reasonable plan of action
Billy Hughes is the best! He is always on time and is so knowledgeable and helpful! Highly recommend Gregory and Billy!
Damon is awesome. He is knowledgeable, considerate, very nice, and takes time to talk with my little girl every time he comes over for a service--the last time he came over he even cut down some weeds that were growing too close to my house! This tired and pregnant mama really appreciated that!
Have been using Gregory for 3 years and are VERY pleased. We are starting their fire ant yard treatment this year. I know I will be as pleased with this service as I am with my home and my yard service. Gregory is by far the most professional and customer oriented service I have ever dealt with. Their technicians and their office staff number one goal is to please the customer.
I signed up for service in May of 2019. I was charged the monthly fee right away. A technician for my initial service came out, and was great. It was raining that day. She stated she could not perform the outdoor service due to the rain. I was told the office would follow up to schedule that service. I’m still waiting on that follow up.After being charged 3-4 months in a row for the monthly fee, I had never been followed up with nor had I receive a single “monthly visit”.I began charging back these transactions with my credit card company. Gregory has now sent me a bill for over $100 dollars. This is borderline scam territory. I signed up for monthly service. I received half of the initial service and have been charged for service every month since then. They have called and left voicemails several times for the bill. They certainly don’t have a problem following up for their money. However it seems they forgot they have to provide a product or service first.It is outrageously laughable to think I owe them $100 for 1/2 of a service in a 7 month period. I cannot recommend a company any less than Gregory.
So sad that Gregory Pest has not lived up to the standard we knew them to be for the past year. Have always had a positive experience with them all the years we used them, but not sure why, but their customer service has been pathetic. We no longer will be using them.
I use Gregory’s for several services, including lawn fertilization and weed control, mosquito control, annual termite inspection, and now, fire ant control. Professional results by a professional team. Love Ashley Carver. She is so friendly and responsive. Thank you!
Great service! Always on time and it just works, no bugs. Great technicians who are always willing to help if an out of the ordinary situation arises.
I was very disappointed in every possible way by the quality of service we received for last summers mosquito treatments. The technicians that came out were kind and professional, but they spent so little time on their work and to such little effect it was a total waste of money.
Gregory’s technician was very nice and professional. He gave helpful tips.
I have contacted them for wild life control, their service was superb, Paul and Gus were the technicians, both were very good, on time, very professional, and had done a great job. I surely thank them for their excellent service and highly recommend them.
The young gentleman that handles my service is awesome. He is extremely professional and helpful.
Service was thorough, professional and timely.
The inspector Jeremy was great! He showed up on time and explained the process to me before and after the inspection was over.
I learned that my home had termites in March of this year. I did my normal due diligence and looked at several companys, big and small. I chose Gregory, they came into my home at 117 Landau Place Simpsonville and did the complete job. All the company reps. that I dealt with were very professional, communicated well and delivered high customer service. Now it is July and I am selling that home and buying another and had you guys come over for an inspection, which was great again. I will always use Gregory and refer them to friends and family. I asked my rep(Todd) yesterday if Mr. Gregory spends time in the new office building off I385. I would like to stop in some day to introduce myself, thank him for what his team has provided and admire the company he has built. I spent 32 yrs. in corporate America and worked with some Fortune 50 Companys. I truly know what great Customer Service is and Gregorys got it! Thanks again!
Wonderful staff, super friendly and helpful! Khorie was a great help and made sure everything went as smooth as butter! I would surely recommend this company to anyone interested in pest control. Very professional and courteous!
We have been living in our house since 1981. Gregory’s has been taking care of us since the beginning. The service is top notch. They always come at the appointed time. The service men are always friendly and courteous. Once we had an invasion of crickets; the service man took care of the problem and showed us where they were getting in and how to plug the opening. Can’t go wrong with Gregory’s.
They take care of all of our pest control needs. A very nice group of people. A very clean and non odor approach. If you need them to come back for a follow-up visit they respond very quickly to your needs.Thanks guys for being awesome at your job!
We are new as clients but have been very satisfied. Customer service is outstanding!
Kevin is always friendly and helpful.