Walked in with a bent bracelet and a very helpful and nice staff helped me and the friendly man fixed it for me real quick and charged me nothing.
Great service. Friendly staff. They resized and repaired several of my rings for 1/3 of the price given to me by my local jeweler north of Green Bay. Extremely pleased and I highly recommend.
I brought in my watch for polishing and to get the hands changed. They did that but when I stopped by, it wasnt done properly. It wasnt polished very good. They took it back in and polished it to the mirrored finish and now it looks amazing! I really appreciated that they took the time to make it right and I will definitely do business there again!
Worked with Kelly and Dave the owner to buy my new necklace. They ordered into the store exactly what I wanted and gave me a very reasonable price. I am very happy with how I was treated and overall customer service. Thank you so much! I will be back soon for more jewelry.
The staff is very helpful and friendly. The prices and service are excellent. I recommend D & M to all my friends and family.
Fantastic customer service and I absolutely love how everything theyve created for me has turned out! HIGHLY RECOMMEND
Today I stopped in at D&M to ask if they could repair a Brighton necklace for me... nothing expensive, but one I wear often. It needed a new jump ring. They repaired it on the spot... at no charge! Even though I hadnt planned to look for a wrap for my wedding ring today, I asked if they had some I could try while waiting for the necklace. As I was trying some, I noticed that my diamond was dirty and actually said so out loud. They promptly offered to check the stones and clean it. Very nice! As I was waiting for my ring, I picked up a jar of jewelry cleaner, planning to purchase it. The sales associate asked me if I needed a jar and gave it to me... again free of charge. I was astounded and pleased at the customer service I received today! Ill definitely go back to have them create my custom wrap. :-)
Had custom ring done with a combination of several of my moms rings. Wanted to keep her memory alive..it turned out gorgeous. Thanks for the meticulous design from the team at D & M jewelers.Rene’
Hands down the best local jeweler I’ve ever dealt with. Consistently going above and beyond to keep an old $2500.00 watch of mine running and in perfect condition. Top notch service!
Absolutely amazing service all around. Had great very helpful email exchanges, when I came into store I got exactly what I wanted and the staff were exceptionally helpful and friendly. I had a ring resizing and refinishing done and the end result is perfect. They even sent me a handwritten thank you letter. Top-notch on all aspects.
I brought in my ring to have it re tipped. The ring is so clean and pretty now and I can wear it without having to worry about losing my diamond. They also had it done before the date they gave me. I like that the work is done in house and they won’t send your pieces out. The only thing was my bill was a bit higher than quoted, but not a major difference in price.
They have the friendliest workers who love what they are doing! They also have great prices compared to everywhere else! You can designed your own ring and they can make it for you. Mine turned out fantastic! I am so glad I came here and I plan to come back!
They did a beautiful job of repairing and resizing my ring. It took about a week. The staff that helped me was friendly and knowledgeable. Will definitely be back for future repairs.
The staff here is very friendly and knowledgeable. The work was done on time. A family heirloom ring was brought back to its original beauty ( I cried when I picked it up) and I couldn’t be more thrilled!!! Highly recommend this jeweler😃
I brought my daughter to D & M Custom Jewelers on Friday morning to have a 4th generation diamond ring sized before she went back home to South Carolina. We were thrilled to find that the ring could be sized in three hours!!! Extremely friendly customer service and beautiful store. Highly recommend!
I go to D & M jewelers for all for all my jewelry needs! They have the BEST customer service, jewelry, and repair services! Staff are very knowledgeable and helpful. They can fix any thing from securing stones, sizing rings, and watches. Go to this jewelry store, you won’t regret it.
While looking for just the right ring, searched ALL the stores in Green Bay, Appleton, and several other surrounding areas. I was really impressed with the selection and pricing, the knowledge, and the honesty at D & M. Also, their repair work is done onsite by real professionals quickly and reasonably. So happy with my purchase; so happy with D & M. Thanks Dave!
Dave and company at D&M are absolutely wonderful! We recently moved to the Green Bay area from Appleton, and I have to say that I wish we wouldve known about D&M before. I wouldve made the drive from Appleton for all of our repair and purchase needs. Theres just something you cant put into words about this business. They have an honesty and integrity in sales that seems just lost on far too many retailers today. Kudos to Dave and his team. We will surely return! Check this place out if you havent already.
They sized my engagement ring when all other jewelers told me it couldnt be done. It fits perfectly and they did an amazing job! Highly recommend!
I just had my wedding ring updated with new wedding bands. It was exactly what I wanted. Amazing work!
Best jeweler in Green Bay!
Great service and wonderful to work with. They helped me out and I cant think them enough. Better pricing than I found anywhere.
WISH THAT THERE WERE MORE THAN 5 STARS ONE COULD RATE WITH......These people are awesome !!! I took my sisters watch to a place that was recommended by a jewler on the East side of G Bay..... Well.... that guy tried to force the pin out of the band vs unscrewing it. Then wanted to charge above and beyond, bent the pin and also didnt replace the battery.I searched the internet and found D & M - so I brought it in to them.....WORDS CANNOT EXPRESS MY PLEASURE WITH THEM. They were not only accomodating but replaced the battery and also fixed the pin for the band while I waited.Im so pleased with them that they have a return customer for sure in my book.KUDOS TO YOU D & M....KEEP UP THE GOOD WORK !!!!! :)
Excellent customer service! Honest, friendly, and very reasonably priced! Highly recommend D&M Jewelers!!!
Always helpful and friendly. Better experience than the mall stores. Check them out.
I brought my wifes ring in to be resized, I couldnt be more pleased with the job that was done! D&M was great, I will definitely use them again!
Honest and very helpful. Low/no pressure. Beautiful selection.
They have the best prices on silver and gold. The staff is great to work with.
They are knowledgeable and friendly. My first place to go for watches and rings.
Been have work done for many years, Great people and trusts worthy.
Awesome service!!!