I had a great experience with Alyssa. I called about a possible bald faced hornets nest, unfortunately she wasn’t able to locate the nest but she was able to give me plenty of advice and knowledge about how to find it. She was also very friendly and knowledgeable. I highly recommend!
Allissa was on time, called ahead of coming, and was professional and very nice. She even put on clean booties over her shoes when she treated the inside of our home. I had a question and she contacted the office to get my question answered very quickly. Overall Proof has been consistently professional and their service does seem to have the desired impact in reducing bugs! This year we are trying the mosquito/tick service so Ill write a review of that once we experience how well it works.Thanks very much!
Dylan was very polite when he approached my home on 8/10. He explained the process well and answered all questions. Although I was not home when the service was performed on 8/11, I trust that he performed the treatment as he had described.
Dylan was right on time. Respectful, courteous and explained to me what he was going to do. He also was kind enough to let me know when he was finished. The whole proof team has been great so far and Im very happy to have them keeping all the creepy crawly things out of my home.
I used proof for about a year. I had problems with spiders in my basement. It’s partially finished and we always had spiderwebs in the corners and spiders waiting for us in the bathroom down there. I’m a beekeeper and when they first came we discussed options that wouldn’t harm my bees. They had an organic option I went with and things went okay. It took about four weeks but I saw a mild decrease in the number of spiders in the basement.Month two I wasn’t home for the treatment but they called and left me a message telling me they were coming. I called to make sure they weren’t going to use insecticides because of the bees. Got an okay that things would be organic. Got emailed the receipt and sure enough it wasn’t the organic option, it was chemical pesticides. I wasn’t happy but checked the bees regularly and things seemed to be okay so I didn’t make a fuss about it. Made sure I was home for future treatments.In the winter we had ant problems in a room in my house. Called them out and they sprayed with no extra charge beyond the monthly fee. The problem was that the ants didn’t go away. They kept coming out every two weeks for 8 weeks with no change in the ant situation.Fast forward to the next spring. I checked the hives and all three were dead. Not saying it’s correlated. All three were healthy in the fall but didn’t make it through winter. No more need for gentle solutions so I went for the nuclear option. I got puppies and found ticks on them twice. Proof offered a tick and mosquito service so i figured I’d give it a try. $89 per month but if it kept my dogs from ticks and kept me from mosquito bites I am good with it. I didn’t find any more ticks on my dogs but the mosquito population was unchanged. Ants were still there. I hd them out a few more times at two week intervals with the chemical pesticides to try to get rid of the ants with no luck.Overall, there was a mild reduction in the spiders in my basement. Ants are still in my bathroom. Bees are dead. Dogs don’t have ticks. Lots of mosquitos. This is after hundreds and hundreds of dollars of pest treatments. It’s just not worth the expense for mixed results. I called and cancelled and they were cordial when I cancelled - asking how to make it right - but I’m over it. I think it’s a good customer service company but the actual pest control results are poor and the prices are high.Editing to add - I went with proof because of the positive reviews here but now that I’m rereading them they all follow the same format - naming someone specific. It all sounds a little formulaic. Almost like a review farm. Look at the other reviews people wrote - HVAC companies and fence companies, which also pay for reviews. The negative reviews are all because of the door to door sales approach, which I admit sucks.
***UPDATED***I had a very negative experience with their door-to-door solicitor today. We have a sign on our door that says not to knock or ring the doorbell because our infant might be sleeping. The solicitor rang the doorbell and woke up my infant. When I went to the door and asked if he had read the sign, he told me that he didnt. I told him to leave, but he proceeded to give me his pitch anyway. When I told him to stop and that he needed to leave, he told me I didnt have to be so upset. Not once did he actually apologize. He also walked over mine and all of my neighbors lawns instead of using the walkways. I cant speak to the actual pest control services of this company, but if their initial point of contact is any indication, Im not impressed or happy.UPDATE:The customer service at proof. is wonderful. Mariah was very understanding and helpful. They were incredibly apologetic and said that they are using this as an opportunity to improve all aspects of their service. While nothing changes the first impression I was given of proof., I appreciate their commitment to doing better and holding their workers accountable.
Jeffary was right on time. He also called ahead of coming and very professional and very nice. He went above and beyond. He respectful and explained to me what he was done outdoor and garage of my home. Very friendly, great customer service and provided a great quality services each time.
Alicia is very professional, a good listener and thorough at what she does. She communicates well and is a large part of the reason Proof will be at our home the next time for pest control service.
Donald was very thorough and meticulous. Best of all, he successfully solved our problem.
I thought Alicia did a great job checking the property for problems and then bug proofing the entire area. She was on time, professional, answered all our questions, proofed the entire home inside and out, even left pest traps for our problem areas. I would think she must be one of your best technicians.
Alicia Oswalt provided our first treatment from Proof today. She was very thorough and polite. Very hard worker. We were so impressed with the time she spent making sure she covered all of our problem areas. Very impressed!
We live on a private drive. This is posted at the entrance to the driveway. Altho the technician was pleasant, he kept pushing the conversation after I said three times I was not interested. He also kept referring to his truck which was not on my driveway. Perhaps they should not solicit on private drives.
They have been excellent every time weve had them out. Since starting our service with them we havent had any issues with insects getting in the house. The one pest issue we had was this past fall. We noticed some mice had made their way in to our house. We called proof and they were out the next day setting traps and we havent had any issues since. Jeffary has been the tech servicing our house the last few visits and hes been incredibly professional, courteous, and prompt with service. I would highly recommend Proof to anyone needing pest control services.
I originally heard about Proof from a friend of mine. My first encounter was with Weston and he did a great job of explaining the process and treatment options which was very helpful since I am a first time customer.Chase was the technician that came by the house and performed the job. He was very professional and courteous. Very impressed with the overall customer service Ive received from Proof so far. Definitely will be using their services again, as well as recommending them to friends and others in the future.
Alicia Oswalt did a fantastic job. She was very thorough and professional. We appreciated her very much.
As a new resident to the area, I loved being asked if I was interested in services while they we in the neighborhood. Allissa, the technician, was professional, friendly and very informative. I would highly recommend.
Beyond pleased with the job that Jeffary did. He did a great job explaining the services that were going to be done and was very detailed. All of the problem areas were treated. Jeffary even extended an offer for me to reach out of if any new issues arise before the next service date.
Chase was great Assured me that the carpenter ants will be taken care of took care of everything and a very pleasant person to talk with very knowledgeable thanks again Chase
Some young man came up to our neighborhood houses, which is a private drive multiple times after being told no. He told me my neighbors were complaining about ant problems, which was not true! Felt pushy and unprofessional.
Jeffary Gort is very knowledgeable and attentive, and always listens to your needs..
Very professional and courteous service for ticks and spiders
Really impressed by Donald. great guy, takes time to explain details. Ensures he calls up ahead of time to gives estimates for arrival. Very professional and courteous. I have interacted with him thrice and in fact asked him to remove the other tech and him be as the account tech handler. Would also point out to proof mgmt team that Donald is an exemplary employee and a reason why I would recommend proof to friends and family.
On the quarterly program since May 2020. External spray, mice poison boxes in the garage and internal bug treatment just once on the last visit. Virtually eliminated ants around the perimeter of my home, an ant mound that had been in the yard for a few summers, stink bugs and spiders that seemed to always get inside. My home is 50 years old and I am amazed at how effective the treatments are at keeping bugs outside.
I just changed my review because the company contacted me and is working with me for a quote for pest control.
We’ve had (2) pest control treatments with PROOF.Pest Control so far. Donald was our technician both times...and he was fantastic! Very impressed with how conscientiously & thoroughly Donald performed his work...and he provided helpful information as well. It’s clear he takes his job seriously in order to provide customers with excellent & appropriate service. In addition to his work...he also has a pleasant, polite & friendly manner.
Chase was very friendly and professional. He explained exactly the services he was going to perform and answered all of our questions. We had many carpenter ants around our house before Chase applied a protective barrier around our house. We no longer see those carpenter ants around our house! We also don’t see any other bugs. Thanks Chase!
Jeffery Gort was fantastic. I really appreciate him discussing with me in more depth about what service I needed. I felt that he really cared about what my needs were and how to deliver the results for the best price.If all of the service men and women at Proof are that good then they are really doing something right when it comes to customer service.
We were very please with our service. professionalism, Punctuality, Quality, Responsiveness, ValueReally impressed by Chase Conley. Explain details of what was going to be done.
Chris and Donald were very professional and did a great job. They were both knowledgeable and provided thorough service. The company seems willing to listen to customers and handle whatever pest issues need to be addressed. Highly recommended.Donald came by again to treat the inside of our house. I was able to schedule an appointment on short notice, and he showed up on time and did a very thorough job. Hes very polite and respectful and is definitely customer-focused. Were very satisfied with Proof so far
Dylan C was our technician today for our first appointment. He was very professional and customer focused. He offered to clean the spider webs from our garage after spraying which was greatly appreciated. Very knowledgeable about their services and products.
Outstanding customer service! My question was answered promptly and completely. They genuinely care about their customers satisfaction!
Jeffary Gort is very friendly, professional and knowledgeable.
I absolutely have loved everything about this Proof Pest Control company. The first encounter was with Sophie. She told us all the services that your company had to offer. She was friendly and professional. Donald came to carry out the services we had agreed on and offered more suggestions for other services we could benefit from. I look forward to many more years of having this company keep our home pest free.
Donald was friendly, knowledgeable, and efficient. He answered all my questions and took seriously my concerns about environmental impact and gardening. He used organic, botanically derived product in the house and went above and beyond helping to remove a wasp nest in my unattached shed. Great service, I would recommend!
Allisa did a great job today, 04/27/2021. Looking forward to those stink bugs going away.Thank you,
Jeff gave us an additional treatment this week and did a great, thorough job.
Donald Mions was very professional. He was able to answer all of my questions and concerns and did a great job! We have been very happy with Proof.
I have nothing but great things to say about Proof pest control . Andrew came out to inspect our porch where bees have made a nest . He was completely honest with our issue . I would most definitely recommend Proof pest control!
Ian has been great to work with from a sales/agreement standpoint and Jeffary came out today to provide pest control and was super knowledgeable and friendly. Highly recommend.
Was a litle hesitant because I never heard of Proof Pest Control. But after the Tech Jeff came out to the house he was very knowledgable and truthful about the service and peformed his job thoroughly and explained all the questions I asked . Yes I do recommend
Jeffary was thorough and professional in his work, making sure that I was fully pleased.
Donald did a great job when he came out to our home. He was thorough and friendly and completed the task ahead of the time specified. Couldnt have been happier with the service and now were just monitoring the effectiveness of the application. Also, a shout out to Chris who had initially come by and explained the services and charges.
The nicest young man Chris came to my door and offered their services. He went over how to fix our ant problem we have had. We will see how it goes. Looking forward to working with proof. So far so good
So far, we have had the initial treatment for our problem ants, spiders and carpenter ants, but Donald Mims was very courteous and explained to me in detail what he was applying and what to expect. I watch my toddler grandson everyday and had many concerns if any of these treatments would affect him. Donald answered my questions with a friendly manner. I could immediately tell he was very knowledgeable about what he does. I so appreciate that, as I know nothing about any types of bugs (except I do not want them in our home). Thank you Proof Pest Control.
The guys were at my house today for my first application. I cannot yet speak to the effectiveness of the treatment, but I can say the two men I worked with (Chris Taylor and Donald Mims) were very friendly, professional and patient as they answered my questions. They treated my home for stink bugs, ants, spiders and mice. As part of that, they actually cleaned all the webs from the ceiling of my garage. Fantastic. I would gladly recommend them. I hope their treatment is as effective as they are pleasant to work with.
Proof seems to be on top of their game. Our technician, Donald, is very knowledgeable, thorough and polite. The cost seems to be in the ball park with other services. I would recommend this service.
Love this company! Did a great job taking care of my home. Matt and Donald really know their stuff.
Jeff was very helpful and answered my questions
Proof Pest Controll answered al my questions, explained their services and gave me an appointment for the following day. Donald, our Service Rep, was very curtious and knowledgeable. We felt he did a thorough job, prepping and treating our house inside and out. He will be back in regular intervals to retreat and check our process. So far, I am satisfied with their service.
Donald did a great job servicing our house and made sure we knew to call or text him with any future needs or concerns.
Donald Mims, the technician who did our initial service, was pleasant to work with and seemed to be knowledgeable and thorough.
Fast and efficient.....Donald did a great job
We also had a young man come to our door wanting to spray. We told him we were not interested. Then he came back again and we again said no and he to was visibly put out and left. Said his name was Chris Taylor.
Donald was very helpful and informative.
Illegally going door to door with out permit in City of GR. When asked to leave salesman insulted our family and showed frustration.
Donald from Proof was very polite and professional
Professional