Very professional and courteous staff. We did a treatment for wasps last month and are very happy with the results. Havent had any issues since.
Nichole was very professional. She is extremely easy to communicate with and was able to quickly and accurately determine our issue and best solution. She was able to give a firm quote over the phone and immediately put us into the schedule. We have used this company in the past with excellent results.
Affordable, friendly, and fast! I went with Grand Rapids Pest Control for a mouse issue because they were priced better than anyone else, are local and family-owned, and the staff on the phone were friendly and so helpful. The service was great and Chris was on-time, super nice, and very knowledgeable. He answered all my questions and gave great info. We opted to do a whole-house preventative treatment and he was thorough, but fast. Ive contacted them 3 times (for a quote, to schedule, and to pay via credit card) and they have been the nicest, most helpful exterminator company Ive talked to (and I talked to quite a few for quotes). I cannot recommend them enough. Ask about the whole-house treatment, it was so affordable and I know they will continue to offer great service and assistance when needed!
Very impressed with their service. From starting the call to the end of the treatment, GR Pest Control staff is very cordial and professional.This is my first time using their services as I am a DIY kind of guy but this time I gave up fighting yellow jackets and wasps that are all over my house. I called the Pros :)Spencer came in to inspect the perimeter around my house and immediately identified the trouble spot and started with the application. Once the surgical strikes were finished, he began to apply preventive spray around the house and let me tell you that this its not your typical back pack sprayer type of service. Spencer came out with a high pressure hose and spray nozzle combo and coated my entire house :)I will be a returning customer -Thank You!
Excellant personal, except I have one wasp nest that the wasp return to, help Chris
Chris was very professional and knowledgeable, he answered all of our questions and helped us understand areas we may have issues. The service was fast and he didnt try to sell us on services we didnt need. I would highly recommend this company for any pest issues you have in your home.
They responded quick! Was super respectful and trustworthy. Thanks to them our dog doesnt get stung by wasps/hornets! Reasonable pricing too! 100% recommend
Quick n cheap!
I contacted GR Pest Control late Sunday, they sent a quote on Monday, and they were on-site around noon on Tuesday. We have had no wasp activity since their treatment on Tuesday. Chelsea was awesome, kept us informed, and got the pesky insects out of our home for a very reasonable price! I highly recommend this company.
We are very happy w/ GR Pest Control. Jordan came to our place, & sprayed our home for box-elder bugs, & a pole barn for millipedes. We are happy w/ the results. We would definitely use them again.
Have been getting the spider spray every June for the past 10 years or so. It has made a huge difference!
We had a great experience. Next day service and they took down a bees nest and sprayed around the house for any others that were around. Very professional and easy to deal with-would definitely recommend!
I called about getting my business treated and the lady who answered was very professional. I was told to wait till the correct season to spray otherwise I’d be wasting my money, another company could have just taken my money today and again in the fall when the problem comes back. I hope to do business in the future when the time is right.
Fast & freindly
Been doing this a couple years now. They come out and do 2 different sprays and there is a very noticeable difference in mosquito bites. Knowing we will be home way more this summer to do shelter in place restrictions, I am thrilled we will still be able to enjoy a big-free outdoors. Thanks GR Pest!
We have had GRPC do our spider spray at our house on the lake for several years now and are always happy with the job they do. Their employees are always courteous, professional, and easy to work with. We havent sprayed yet this year but are scheduled for late May, and are looking forward to their service again this year.
GRPC is an amazing locally owned family company! Excellent customer service and friendly technicians, you will be more than satisfied with their work. Many repeat customers and for a good reason! Reasonable prices, always on time and super respectful! They truly care about their customers experience and want to make sure you get the full service you expected! I highly recommended them for any of your pest control needs!!
Excellent customer service. I needed same-day service and they were able to accommodate me. I am truly appreciative to not be sent to a call center, where a technician comes out and gives me outrageous costs to treat my home. Their staff and technicians are knowledgeable and able to identify pests over the phone, and in person if need be. I highly recommend this locally operated and owned company as they stand by their values. Thank you Grand Rapids Pest Control. We will recommend you and use you in the future.
This company is great! We have had a yellow jacket issue for the last two summers, and the employees are helpful and friendly. They got me in their schedule right away and took the time to come to the door and explain everything. We wouldnt use anyone else.
Gr pest always takes good care of our neighborhood during mosquito season! prompt response and personal attention to our needs!
If you live on a lake, you are familiar with the number of spiders around. Grand Rapids Pest Control comes to my resort twice a year an makes sure that my customers never have to deal with spiders. They do a fantastic job!!
We had a ground hornets nest a few years ago and the technician promptly came over and took care of it in a few minutes. Last year we had a wasps nest high in the point of our roofing, the technician was very helpful in working with our schedules and coming and eliminating it quickly. Both times our service was exceptional and the workers and phone responses were friendly, thorough, and prompt. Will definitely be recommending and only going through GRPC. Thank you!
We originally hired Grand Rapids Pest Control in1999 to inspect our house before we purchased it. They were knowledgeable, thorough, fast and friendly. We live in the country and hire them almost every year to assist us in our fight against Asian Beetles, bees, spiders and carpenter ants. They are ALWAYS a pleasure to work with and very professional! We will continue to call them with confidence when the occasion requires.
Have been using them for years, love the service and results of Spider Spray
Been using them for a few years now and have no complaints. Usually come out within a week of calling. Twice for bees or hornets inside of vinyl siding. They got rid of them with no stains or residual evidence of the treatment.
I use Grand Rapids Pest Control for all of my exterior pest needs and they do a wonderful job! So nice to be able to enjoy the outdoors after they have sprayed my home.
This place does not deserve your business. I purchased a new home and called this company to have them do a walk-thru and spray before we move in, as a preventative measure. The woman they have answering their phones has absolutely no customer service skills! She kept interrupting me while I was speaking and she seemed to get a lot of enjoyment from telling me what they DONT DO. If she is the voice/face of their company then its speaks volumes. I will spend my money elsewhere.
Grand Rapids Pest Control is amazing! They did a great job and responded right away. Our issue went away quickly after them coming and spraying our area, even better news the spray is children friendly which is very important!
Thank you for your wonderful costumer service, professionalism, honestly and ability to calm my nerves! I even paid $13 over for a square footage mistake on my part and they left the change on my kitchen table as they left with a receipt. I would recommend them to many!
Wonderful company! Their staff is knowledgeable, friendly and willing to help ID bugs over the phone or through their email. I had wasps getting into my house and they sent a technician (Jordan) out the same day to solve our problem. He was courteous and explained the possible points of entry to my husband and I. I highly recommend this company to anyone dealing with an insect issue. I will be calling them in the future for any insect issue that might arise. Thanks again to the staff and technician for your excellent customer care!
I cannot say enough positive things about GRPC! They are fast, friendly and do a thorough job every time they come to my house. Best of all, they keep my home spider free. Thank you so much for your attention to detail and your knowledge of the business. GRPC is the first company I recommend to anyone looking for big service. Thank you!!!
GRPC is amazing. Always helpful, on time and reasonably priced. I recommend them to everyone.
This is an awesome family run company who can be trusted with any pest removal job. They have treated our house numerous times over the years for multiple reasons and we have always been very satisfied. Highly recommend this company!!!!
Great to work with, very professional, good quality and reasonably priced. Haven’t seen a spider since they treated my home!
We were pleased with the professionalism of their team!
The service was very thorough, which I greatly appreciate.
Rush job left the poisonous blocks available for anyone to retrieve such as the small children I have in my home and do not do anything about the wholes they may have been coming fromI am very disappointed especially because they left my home dangerous for me n my small children.. if I didn’t have to call another exterminator I wouldn’t have known those blocks that where left out in the open where poisonous and only god knows what could of happened to me or my kids if we were to have touched them
Amazing results and very professional service!!We’ve been using GRPC for several years and have always been more than satisfied. Everyone we’ve dealt with has been friendly and helpful. I always recommend GRPC to anyone I know in need of pest control services.
I have used this company for over 5 years for my pest control needs. Having a home surrounded by trees tends to populate carpenter ants. I have Grand Rapids Pest Control come out once a year to spray my home and trees and it keeps the carpenter ants away until the next year. Always pleased with results and will continue to use them in the future.
My wife called five exterminators and Grand Rapids Pest Control was the only one to answer their phone, and by far the most respectful on the phone (even compared to those who did wind up calling back).We were able to get in their schedule very quickly, and the person who came out (Chris) was also very respectful of our home (asking permission to take in equipment, if it was OK to wear shoes etc). That may not be a big deal to some, but for us after going through renovations we have had many contractors out to our home, and this type of respect goes a long way after pouring so much money and time into everything.As for the service itself, we were having a yellow jacket problem wherein 4-6 were in the house every day for around a week. After the service, there were a few stragglers over the next 48 hours but after that the problem was gone. The service person told us around this time of year it typically takes 72 hours before we should expect the spray to take full effect and that turned out to be exactly right.All in all, Grand Rapids Pest Control is a great and affordable option if you are having pest problems and want them taken care of without risking your own health and sanity.
Grand Rapids Pest Control has applied the spider spray treatment to our cabin at Houghton Lake for several years. It works well. The people that arrive and do the job have always been professional and friendly.
Fast and friendly service. No complaints here.
I had a great experience with GR Pest Control. They were unbelievably helpful and answered all of my neurotic questions (and believe me, I had many!) GRPC was also timely and continued to answer MORE of my questions after they had come and gone! I would hire them again in a heart beat but lets hope the pests stay away and I wont have to :) Thank you, GRPC!
So good at getting rid of pests!
Awful! Terrible customer service, they dont want to help you they just want your money! Do not use! After being lectured on how wrong I was about how the maintenance program works, this woman could not have cared less about keeping us as a customer after two years!
We have been using them for two years and have more ants then ever. The warranty is worthless.
Had a bees nest bigger than a basketball. Called first thing in the morning and nest was removed by noon. Jack the technician was very professional and friendly.
Great prices, local, family owned.
Rude and dont tell you anything.
Dont treat termites